A Moustake
Highly recommend! Mia and Natasha made the process of securing my new apartment incredibly smooth. They were always available to answer my questions, kept me updated at every step, and handled all the paperwork efficiently. I really appreciated their attention to detail and professionalism.... Read more
Tenant
28th Sep 2024 (19 weeks ago)
Deadweight
Worst estate agent I've ever used. Don't bother... Read more
28th Sep 2024 (19 weeks ago)
A Majanbu
Mia is an exceptional letting agent. Her professionalism, responsiveness, and attention to detail is unmatched. She made the process seamless, ensuring everything was handled efficiently. When we had some hitches, she made room alternatives which other agents may miss. Communication was clear and timely as i was suprised to get responses even when i thought it was out of work hours. Her calmness and encouragement made me feel valued throughout. I highly recommend Mia for anyone seeking a smooth and stress-free rental experience.
Fox and sons are lucky to have her as part of their team.... Read more
Landlord
12th Aug 2024 (5 mo. ago)
C Dustan
Mia was absolutely amazing in helping me find a flat to rent. Such a lovely lady. She couldn't have been more helpful and friendly. She kept me up to date with all of the processes and I can't thank her enough for all of her hard work.
A credit to the business. Thank you Mia... Read more
Tenant
10th Aug 2024 (5 mo. ago)
V Watts
My 5 star rating is directly related to Eliana who works as an apprentice sales agent at Fox and Sons. Eliana dealt with the sale of the property I went on to purchase and her professionalism, efficiency and overall cheerful manner made the experience with Fox and Sons great. Eliana is an asset to their team and I really hope that her skills are realised and that she is able to continue building on her future career with them, or if not, with an agency that recognises her full potential. Thank you Eliana for all of your hard work, it is very much appreciated!... Read more
Buyer
8th Aug 2024 (5 mo. ago)
G Springett
Natasha helped me with finding and purchasing my flat. She was incredibly helpful and thorough. I would highly recommend.... Read more
Buyer
7th Aug 2024 (6 mo. ago)
S Sawock
Natasha and her team worked really hard from start to finish to find me the right tenants, and also made the whole process a smooth one. I will certainly use their services again.... Read more
Landlord
7th Aug 2024 (6 mo. ago)
L Lockyer
my partner has already left a review however i would also like to show my appreciation! these guys are fab, we had a couple issues within our process however they’d put so much effort into getting things sorted for us! i can tell the team have a genuine care for tenants and landlords, it’s really nice to see! if you are looking to rent, go with these guys! mia and natasha are brilliant, thank you <3... Read more
Tenant
31st Jul 2024 (6 mo. ago)
M Smith
Highly recommend! From property viewing with Mia, to finalising our application with Natasha, nothing has seemed like too much trouble for this cracking team! Mia is very friendly and a delight to talk to. Natasha (Lettings Manager) has been extremely helpful and supportive during the entire process! We were thrown a few curveballs throughout the process and the entire team has been incredibly supportive. Nothing seems like too much trouble for any of them.... Read more
Tenant
24th Jul 2024 (6 mo. ago)
Communication could have been better . Apart fron that, the performance was good.... Read more
Seller
20th Jul 2024 (6 mo. ago)

All in all not impressed with Fox and Sons. Supposed to be very experienced.
The valuation of the property was totally inaccurate as it did not sell and I had to drop the price down to 11%, which it still did not sell.
A had to chase them for feedback and make many calls before the agent called back.
I thought that we got off on the wrong foot and wanted to give them a fair chance. I realised that after 5 month I had apparently only 1 viewing,(I was not present) and 2 cancellations and they never were reinstated.
Now I know that I have property close by that vary a great deal in sizes and that the valuation may have not been alike for alike in size.
I have had a very bad experience with Fox and Sons and they know that I am not happy. Currently the house is still within the 28 day contract with them, but it is off the market. So I have to wait. The agent seemed so professional when he explained everything and I was impressed. But when it went on the market it went down hill from there.... Read more
Seller
9th Jul 2024 (6 mo. ago)
C Bruce
Everything has been absolutely smooth sailing with renting from Fox and Sons, every person I have spoken too has been so responsive, friendly and proactive. Couldn’t recommend them enough! Thank you!... Read more
Tenant
1st Jul 2024 (7 mo. ago)
C Fenn
Thanks to Natasha Lloyd and foxsandsons helping me so much gave me gift baskets helped with my online forms making sure I filled in correctly they also made sure the property was correct safe and tenancy was correct with deposit all set up properly I’m really happy and excited to be in my new home.
Was so welcoming and supportive! Recommend to anyone... Read more
Tenant
9th May 2024 (8 mo. ago)
J Abendorff
Many thanks to Kate who worked very efficiently and swiftly which enabled me to let a flat within a week from viewing to signing.... Read more
Landlord
25th Mar 2024 (10 mo. ago)
A Motunrayo
My experience with fox and son has been very easy as Bailey was very supportive and helpful. From viewing till my moving date he was easy to contact and easy to talk to. I would recommend letting and buying with fox and son thanks to Bailey... Read more
2nd Mar 2024 (11 mo. ago)
D Freer
A smooth experience from viewing to move in day. Particular thanks to Bailey & Kelly who were professional, friendly, and swiftly responded to any queries and questions we had. Thanks.... Read more
Tenant
22nd Feb 2024 (11 mo. ago)
S Barrett
I have dealt with many agents over the past 20 years with my properties and Ami has by far impressed me the most. She has a lot of experience, legal knowledge and very important to me she is honest. This girl is the best letting agent in Plymouth and now the only one I’ll be using to rent my babies out!... Read more
Landlord
20th Feb 2024 (11 mo. ago)
M mason
Bailey helped me get my first flat and I'm so thankful to him for helping me through the whole thing... Read more
Tenant
15th Feb 2024 (11 mo. ago)
F taiwo
Would like to give kudos to Bailey and Natasha of fox and sons mutley for an excellent customer support, I and my partner got our first private rental through Natasha and now she is supportive with moving into another apartment. Bailey a very nice and respectful mate with and extraordinary customer service ethics, he is so diligent, I recommend fox and sons if you wish to buy or rent a property.... Read more
Tenant
9th Feb 2024 (11 mo. ago)
M Reilly
I will definitely be recommending this branch to anyone I know trying to let a property, Bailey has been amazing and so helpful I can't thank him enough. Always thorough and professional and such a lovely, bubbly person. Thankyou!... Read more
Landlord
18th Jan 2024 (1 year ago)
J faraday
It a lovely property and thanks to Bailey for all his assistance and support towards the rental.... Read more
Landlord
15th Jan 2024 (1 year ago)
Con
First time renting a property with fox & sons Our agent bailey made the experience easy and stress free always being on hand to answer any of our questions.We have now moved into our property and thankyou to everyone at fox and sons for making it happen!... Read more
Tenant
9th Jan 2024 (1 year ago)
J Ione
Bailey went out of his way to make my move into the city as easy and as pleasant as possible, all with a smile : ) really top service thank you so much!... Read more
19th Dec 2023 (1 year ago)
S Tonia
Bailey is a nice person. I appreciate all you did for my partner and I in getting a suitable accommodation. It was a stress free process. I will chose foxs and sons all over and over again. Thanks... Read more
Tenant
8th Dec 2023 (1 year ago)
L sucess
Thanks to bailey... Read more
7th Dec 2023 (1 year ago)
W Martin
Would like to say a massive thankyou to Fox and Sons - Mutley, the staff are just wonderful. In particular would like to praise Amy, Natasha and Bailey. The customer service was impeccable! Every question, query and the sorting of our new property was dealt with professionally and in a timely manner! Everything you could wish for, and expect from an estate agents!
Many thanks
Best wishes
Wayne and Kotty.... Read more
29th Nov 2023 (1 year ago)
L Vea
I would like to express my gratitude to fox and sons most especially to Bailey who has been with me since viewing until now that I am about to settle in the property. He has been but very nice, helpful and professional. He has been continually answering my every call and email and making it sure that I am always supported. And to all the members of the team who answered my calls, transferring them to Bailey or answering my questions when Bailey was not around, thank you so much! Keep up the good work! Two thumbs up!... Read more
Tenant
20th Nov 2023 (1 year ago)
E Tidman
We’ve been tenants through the letting agency for almost 13 years. Two days ago we had an inspection with a gentleman called Bailey. What a breath of fresh air he is. I struggle with my mental health and a disability but within 1 minute he had put my mind at ease. Lovely agents and highly recommend to landlords and tenants alike... Read more
Tenant
27th Oct 2023 (1 year ago)
P Butler
Maya and the team were very helpful and gave good support... Read more
17th Oct 2023 (1 year ago)
O parker
Really great support from Lucas and his team. Swift and efficient service... Read more
19th Sep 2023 (1 year ago)
P Weekes
Very helpful and friendly, no pressure for any decisions. Thank you Charlie.... Read more
5th Sep 2023 (1 year ago)
A Patrick
Absolutely brilliant service from start to finish! Always available on the phone and Natasha was especially helpful when it came to answering any questions we had.
I would love to use Fox and Sons every single time if I could!... Read more
3rd Jun 2023 (1 year ago)
E Morris
My experience with Fox and Sons has been an easy ride as Emma.K who works there has been very helpful and supportive with aligning all the documents to ensure I have a speedy move in date. She was easy to contact and easy to talk to ????
Would recommend letting or buying with fox and sons thanks to Emma!... Read more
Tenant
5th May 2023 (1 year ago)
W Kinder
A pleasure to do business with. Totally professional and friendly, good communications and as much help as you need.... Read more
26th Apr 2023 (1 year ago)
S Fennessy
Bethany and the team provided a very professional service and worked hard to find us the right tenant rather than just any tenant. Thank you so much ????... Read more
Landlord
23rd Apr 2023 (1 year ago)
R Dart
Fox and sons were absolutely wonderful with helping us rent our home , all the staff are so friendly and did everything they could to help us overcome any hurdles we had throughout the process. Can't thank you guys enough!... Read more
Tenant
8th Apr 2023 (1 year ago)
T Rayne
Absolutely amazing. Thank you Natasha and team for making this move absolutely seamless. Definitely one of the most stressful one's I have done. I will definitely use them in the future. Highly recommend them.... Read more
26th Mar 2023 (1 year ago)
L edmondson
Very helpful and friendly... Read more
22nd Feb 2023 (1 year ago)
J Boyd
Excellent service. All staff are friendly and always happy to help. Special thanks to Emma and Maya.... Read more
21st Feb 2023 (1 year ago)
M West
Outstanding..... Martin Colmer is a brilliant addition to an already great firm... Read more
15th Feb 2023 (1 year ago)
Y #ayy
Fantastic experience with the lettings team.... Read more
Landlord
10th Feb 2023 (1 year ago)
A Carter
Poor service. Ignored my enquiry for weeks and now the property is let. I'm sure it's not difficult to send an email since they're sitting at their computer all day. I was very interested in the property and serious about finding somewhere. Now I'll avoid any property with their name. Would not recommend .... Read more
Tenant
1st Feb 2023 (2 years ago)
L martin
I wouldn’t recommend these as a letting agency, I’ve never used them for sales so can’t comment on that... Read more
Landlord
29th Sep 2022 (2 years ago)
C Sarginson
Fox & Sons Estate Agents are by far the best agency I have came across. I was looking to move from wales down to Plymouth for a new start for me due to a horrendous situation what has happened in my life. I came across a property I liked I rang them and spoke to such a lovely woman called Emma Kevern. The property was fully booked on viewings but Emma went out of her way for me to still be able to view the property. I went to view it a couple of days later and fell in love with the property. A woman called Natasha done the viewing and she was also very caring about the situation and made me feel very comfortable. I went for the property and managed to luckily get it and it was all down to Emma helping me and going the extra mile. I would very much recommend to anyone if you are looking for a good estate agent then use Fox & Sons they are very professional. Massive thank you to Emma you have been brilliant. Lovely lady. Kind regards Callie.... Read more
Tenant
19th Sep 2022 (2 years ago)
L Jijo
So grateful for making the purchase of the property so easier. Always offered a helping hand when we are confused with the process. Can't thank enough everyone in the office,especially martin and Emily. Well done u all????????????... Read more
Buyer
12th Sep 2022 (2 years ago)
D Brian
Avoid... Read more
11th Sep 2022 (2 years ago)
S Hodge
Fantastic service from the team at Fox & Sons! Both Charlie and Emily especially were excellent in communicating with me throughout the sale of my property. I feel that they both went above and beyond their job role to make sure the sale completed keeping all parties in the loop. Will be using their services again! Thank you!... Read more
Seller
23rd Aug 2022 (2 years ago)
G Thomas
Natasha was very helpful and got us into a house quickly.
She is easy to communicate with and happy to advise us when necessary. ????... Read more
16th Aug 2022 (2 years ago)
S Way
Myself and my partner viewed a property in Plymouth on Saturday 6th Aug. Emily was amazing and super helpful with any questions or queries we may had. It made us feel listened to, which in turn has made us want to find a property through Fox and Sons. Thank you Emily!... Read more
10th Aug 2022 (2 years ago)
E Brown
Excellent experience and first class service!... Read more
5th Aug 2022 (2 years ago)
N Tivey
This is our first experience as Landlords and to say we were nervous is an understatement. But from our very first appointment with Bethany, it was all made so very easy and she put us so much at ease. We are now 3 months in with our tenant and the communication continues to be excellent. Thanks so much Fox & Sons letting team.... Read more
1st Aug 2022 (2 years ago)
L clarke
I'm am absolutely over the moon with my property manager Melanie. She has been brilliant from the get go, dealing with any issues or queries raised, quickly and professionally. She has moved mountains to make sure we were happy and everything was smooth sailing. Would 100% recommend! Thankyou so much for your hard work Melanie, it really is appreciated.... Read more
14th Jul 2022 (2 years ago)
P Slater
I had a great experience with Bethany, thank you!... Read more
13th Jul 2022 (2 years ago)
S Hughes
I have worked with Beth on several occasions and she has always been efficient and professional. Beth really takes cares of the clients and goes out of her way to make you feel understood. I wouldn’t go to anyone else now when looking for a rental.... Read more
13th Jul 2022 (2 years ago)
A Jones
Tried to contact them about an ad for a property. They then just removed the ad and never contacted me again. Clearly sending an email saying "sorry the property is no longer available" was too much effort. Probably best avoided if communication is that poor.... Read more
7th Jul 2022 (2 years ago)
L Dockree
I would like to Thank the staff at Fox and Sons for the service they offered while we were looking to buy a property in Plymouth. The communication throughout the search and purchase of the property was faultless. We mainly dealt with Emily Melia but have spoken to several other members of staff. They always returned our calls promptly and called when they said they would. Emily helped to push the purchase through when our chosen conveyancer was frustratingly dragging their heels! Fox and Sons have always had a great reputation and I would recommend them. Thank you... Read more
Buyer
31st May 2022 (2 years ago)
H Eden
Great service from Bethany Laine, lettings manager helped with every quire along the way. Highly recommend... Read more
Landlord
4th May 2022 (2 years ago)
M Alford
Amazing service and a big Thankyou to Mrs N Lloyd for being so helpful with everything, cannot recommend enough... Read more
2nd May 2022 (2 years ago)
L Sudha
I had a very good experience with Fox and Sons for my property search in Plymouth. They had well maintained properties and were really prompt in responding to my mails. Many other letting agencies took days to respond. Natasha Lyod was proactive in her role and was very responsive. She arranged for the virtual viewing of properties and was able to quickly find an alternate property when the property that I had finalized had some issues. Most of the documentation work was paperless and I would recommend Fox and Sons to anyone.Natasha was always ready even to come to our property when we had some minor issues.... Read more
Tenant
1st Apr 2022 (2 years ago)
Just terrible
The do not return your calls or emails and they failed to obtain an energy certificate which is a requirement of Uk law.... Read more
Seller
22nd Mar 2022 (2 years ago)
A Ali
Natasha was really helpful and efficient in helping me find a great flat. Everything went really smoothly and the service from start to finish was excellent- highly recommend this company!... Read more
Tenant
5th Mar 2022 (2 years ago)
J Dunn
Although I didn't end up buying with Fox and Sons, I did receive excellent customer service and communication, especially from your staff named Eadie. Always lovely and polite. I also received fab mortgage advise from Martin Colmer. Overall brilliant service... Read more
21st Feb 2022 (2 years ago)
J Stone
Had a really good experience with Fox & Sons recently, in particular with Emily and Martin. They both made me feel at ease with everything and nothing was too much trouble for them. I always had constant communication from them and I am really pleased with the level of service I have received so far. Thanks guys.... Read more
21st Feb 2022 (2 years ago)
S Mundy
As a potential buyer I emailed Fox and Sons and they failed to answer my email. Consequently I have not had chance to view a property that I am interested in purchasing. If I was selling a property I would be extremely concerned by this poor practice, as commissioning them could waste precious time and be costly in terms of losing potential buyers. Their practice is shoddy at least... Read more
Buyer
19th Feb 2022 (2 years ago)
J Harriet
Awful costumer service. All problems have been brush under carpet. Staff on lettings and property management are Belittling.... Read more
14th Feb 2022 (2 years ago)
B England
Great service from the lettings team, always delivering and caring about their customers. No issue is too big or too small- a very trustworthy group! They have found me a great tenant in my property who hopefully will be very happy there for years to come... Read more
Landlord
26th Jan 2022 (3 years ago)
O Onuoha
They're also very supportive and empathetic. I won't fail to commend Natasha for the follow up to ensure we got an affordable house in a good neighborhood as it's our first time in Plymouth and makes it a priority to see that we are comfortable. Thanks fox and sons Plymouth ???? It's nice doing business with you... Read more
1st Dec 2021 (3 years ago)
P Goonathilake
My first UK experience in renting a house happened to be hassle free because of the fantastic service provided by Natasha Lloyd from Fox and Sons. She made every step of process really easy and she was readily available to clarify queries we had. I am extremely appreciative of her and the company.... Read more
Tenant
1st Dec 2021 (3 years ago)
G Katsogridakis
We were looking to rent our first house in Plymouth and were on a bit of a timer. Natasha did a fantastic job at accelerating the process for us from the moment that the landlord gave the OK and she was happy to answer all our questions before, during and after the move!... Read more
Tenant
12th Oct 2021 (3 years ago)
S Fran
This was my first time using an agency in UK, and I have to say everything was very clear and easy. Natasha Lloyd helped me a lot and answered to all my questions, very professional. Very nice team.... Read more
8th Oct 2021 (3 years ago)
M Savage
Our house move was quite unique in that the time between properties was 10 days. Natasha made the whole experience from initial viewing to after-care, very easy and stress free. She’s an absolute diamond and very professional, with the kindest heart. We can’t thank her and her team enough. We love it here and can see this being our forever home.... Read more
Buyer
8th Oct 2021 (3 years ago)
T KNILL
Natasha and the team were fantastic. They were patient and got us in the property quickly. They were responsive, professional and friendly. Would always use this team... Read more
7th Oct 2021 (3 years ago)
G Gifford
Natasha Lloyd was brilliant in helping myself and my partner secure a flat in Plymouth. Very professional, smiley and quick to respond. Would recommend fox & sons to anyone looking to move.... Read more
Tenant
7th Oct 2021 (3 years ago)
J Green
Natasha Lloyd is my knight in shining armour, guiding me though the property jungle. I can’t thank Natasha enough, she was courteous, professional, Transparent and responsive to emails. ??????... Read more
7th Oct 2021 (3 years ago)
Only had one viewing from them in 3 weeks ... Read more
Seller
4th Sep 2021 (3 years ago)
H Hammond
Can’t thank the Sales Team, Suzie, Emily, Charlie and Morgan enough for the total support they have given during the sale of my property.
I would wholeheartedly recommend this team to anyone looking to sell their property, the dedication, attention to detail, updates and advice have been exceptional. Well done to you all!!!... Read more
Seller
11th Aug 2021 (3 years ago)
Was with another Agent 10 months changed to fox and sons house sold within 2 weeks... Read more
Seller
17th Jun 2021 (3 years ago)
A Edwards
Charlie and susie were very helpful in helping selling my mums house nothing was too much trouble there were very sensitive to my mum's needs and would recommend them... Read more
Seller
16th May 2021 (3 years ago)
Very professional. They used a professional photographer and we’re quick to sell the property compared with the previous agent. Their cost was lower. Highly recommended. Me C Wright, Plymourh... Read more
Seller
26th Apr 2021 (3 years ago)
C Howells
Susan Luckie from Fox and Sons, Mutley Plain has been amazing from start to finish in selling our property. Even with the extra demands placed on her due to the stamp duty holiday causing a huge influx of properties on the market, she maintained a cool head and professional manner. All my queries were answered quickly, she supported the chain by ensuring all parties were kept up-to-date with information and went over and above her responsibilities on a regular basis to ensure we completed our sale successfully. I would have no hesitation in recommending both Susan, and her team, if you are looking for an Estate Agent which is a 'cut above the rest'.... Read more
Seller
24th Apr 2021 (3 years ago)
D Lythgoe

Simply the best when it comes to service and professionalism!
My Fiancé and myself had been searching the market for rental properties for some time, we had moved from Switzerland to a mid COVID lockdown and to say we were stressed was an understatement. We seemed to be having no luck in our search, every property we liked was gone in a flash and we felt like no estate agent would help us - it was awful.
Then we met Natasha Lloyd from Fox and Sons, this was a good day! We had called last minute to express interest in a flat and Spoke to Laura Bradley (dont let her accent fool you shes propper Northern) she processed us there and then and within 20 minutes we met Natasha for a viewing (no lie this is how these girls do business). We emailed an application form that afternoon and Natasha did the rest and of course we were successful in our application, I’m sitting writing this in my beautiful flat in the best mood I’ve had all year.
I don’t have the words to describe how awesome Natasha is at her job but would recommend her as one of the most approachable and professional people I’ve ever met, down to earth and very likeable. If you need a new place just go to Fox and Sons, it’s not worth wasting your time elsewhere.... Read more
Tenant
23rd Apr 2021 (3 years ago)
R oli
Knowledgeable, efficient and pleasant people. Thank you.... Read more
13th Apr 2021 (3 years ago)
Z Mail
As always, Laura and her team have done themselves proud! They are dedicated and hardworking and will not give up until they have found you what you're looking for. They work together as a very efficient team and I would recommend them to any landlord in Plymouth.... Read more
Landlord
26th Mar 2021 (3 years ago)
C Upton
Suzie and the team were very helpful, friendly, professional and were always there to help whatever the problem. This was my first time selling my home and they took the stress out of the situation by being there every step of the way. I would highly recommend them.... Read more
Seller
21st Mar 2021 (3 years ago)
R Lane
I have been a tenant with Fox and Sons(Mutley Plain Branch) for almost 14 years and have always found the team to be professional, friendly and willing to help. A special mention to Emma Kevern who has always gone the extra mile when dealing with any issues or problems. Particularly with a current on going problem she has been extremely understanding and helpful. Thank you... Read more
Tenant
10th Mar 2021 (3 years ago)
E Keane
Everyone me and my husband dealt with in the lettings team have been very professional and helpful. Thank you for always being on hand to help with any queries we have had!... Read more
Tenant
10th Mar 2021 (3 years ago)
S Cooke
Great professional, friendly service. We will be using you all again... Read more
25th Feb 2021 (3 years ago)
S Cooper
Laura has been an absolute star throughout the transition process of from one tenant of our flat to another . Through all the stages and ups and downs nothing was too much trouble for her. She ensured all the maintenance was carried out efficiently and in a timely fashion. This was all in the middle of the pandemic as well.
Natasha has been really fantastic and helpful too.
We feel that our interests have been at the heart of your efforts.
Thank you so much to the whole team at Fox and Sons.... Read more
Landlord
15th Feb 2021 (3 years ago)
T j
Friendly and helpful staff.... Read more
4th Feb 2021 (4 years ago)
T Abdelhamid
As a landlord they look out for my interests and ensure the tenants needs are meet.
They always go that little bit extra.
I would recommend them as letting agents.... Read more
Landlord
3rd Feb 2021 (4 years ago)
G Wills
Rebecca made the whole application process nice and stress free, really helpful and communicated throughout the whole process... Read more
21st Jan 2021 (4 years ago)
E Parry
In August 2020 my husband and I were flooded from our home of 5 years and our rental agency didn't have any properties suitable for us to take on, while the repairs were carried out.
It was the Insurance company that made the initial contact and made an appointment for us to view several properties with different agencies. Fox and Co were clear in their Covid Procedures and the electronic tenancy system they use, made it easy to deal with the legal side without constantly making trips to their offices.... Read more
Tenant
12th Jan 2021 (4 years ago)
L B
Excellent service, well organised and informative! We were shown around 3 properties by Lucas at the Mutley Plain office, Lucas was so patient and helpful and most informative about the properties. Certainly the best agent we have met while house hunting. If Lucas sees this review -Many thanks, you are an absolute credit to your company!... Read more
6th Jan 2021 (4 years ago)
M Shah
I want to say a big THANK YOU to Laura and her team for helping me deal with a very difficult tenant. Laura remained committed and focused on helping me resolve this issue despite the lengthy time due to change in rules. Laura remained friendly and professional throughout.... Read more
Landlord
22nd Dec 2020 (4 years ago)
G Aguiar
Natasha has become my greatest ally during my house search. Professional, practical and thoughtful; she has helped me find the right place, truly looking after the customer. So far, I have enjoyed my time with the agency and I have high hopes towards the future. Need a place? give them a call.... Read more
16th Dec 2020 (4 years ago)
E Burkes
Natasha Lloyd took exceptional care and attention showing us a prospective property which we realised through conversation was a property we really wanted to go for. Natasha proceeded to facilitate discussions with the landlord and kept us up to date throughout. we were exceptionally delighted when we were informed that we could rent the property. Natasha's professionalism made us feel very comfortable throughout the whole process. We really felt that Natasha had a genuine interest in our well-being and content as customers. Natasha proceeded to problem solve for us even when we had moved in. we really appreciate her commitment as we think very highly of Fox & Sons.
best
Ed & Annabel... Read more
Tenant
16th Dec 2020 (4 years ago)
S Clarke
I called up to book some viewings, to say the lady I spoke to Suzie was lovely and friendly. she even laughed at some of my jokes. What an amazing customer experience i had over the phone. If my phone conversation is anything to go by our house viewings will be amazing.
I would recommend anyone to go to these people as they are friendly and have a great attitude.... Read more
12th Dec 2020 (4 years ago)
A Dave
Fox and Sons (Mutley), specifically branch manager Suzie Luckie, are without a shadow of a doubt the most professional, caring and enthusiastic estate agents I have ever met.
After having a bad experience with Fulfords, Fox and Sons took me in and helped me through every step of the way. Not only did they find me a buyer quickly and secure a great sale price, but they stayed with me afterward. No matter what my questions or concerns were, they were always happy to assist. I always felt like I had someone truely representing my corner and never simply forgotten.
I would be lying to say everything went smoothly from the off, however Suzie Luckie (Worth asking for) remedied every problem promptly and quickly.
Worth every penny.... Read more
Seller
19th Nov 2020 (4 years ago)
S Bone
Amazing service the whole way through. Suzie was an absolute pleasure to deal with. Met Charlie first, he was brilliant, so friendly. Martin dealt with our mortgage, equally as amazing! Superb service and great with our kids! Great communication from all throughout the whole journey! I wouldn’t use any other estate agent. Not sure Suzie takes much time off was always quick to respond anytime of the day and evening! Bare in mind we sold and purchased through the pandemic and moved in lockdown 2 it all went so smoothly!... Read more
Seller
11th Nov 2020 (4 years ago)
M Surfing
Suzie and the team were perfect at every stage, professional, friendly, knowledgable and supportive. Can’t recommend highly enough... Read more
16th Oct 2020 (4 years ago)
J Simmo
Just advertised my property with Fox and sons Mutley plain, the lettings team are first class, everyone we dealt with there have been brilliant, from Laura, Amy, Natasha and Emma in lettings to Suzy the sales manager.
Also Sam, who took my call one afternoon in another branch ( st budeaux), but was nothing but helpful 5 stars to everyone. Highly recommended first class service, buying selling or letting.... Read more
Landlord
10th Oct 2020 (4 years ago)
M Hull
Suzie at Fox and Sons was amazing throughout my purchase, she kept me informed of progress, chased up when I couldn't get a response on something and was so lovely to deal with. If I was to ever put my house on the market I would definitely sell through her. A great estate agent to deal with, with lovely staff!! Keep up the great work ????... Read more
Buyer
28th Sep 2020 (4 years ago)
D Godefroy
Suzie and the team at Fox and Sons have been extremely great to work with and make everything super understandable.... Read more
14th Sep 2020 (4 years ago)
Dom
Great estate agents. Laura and Natasha were very friendly and helpful. Made the rental application very simple and got a lovely flat.... Read more
Tenant
11th Sep 2020 (4 years ago)
J cave
Amazing experience with Fox and Sons!
The whole team are really helpful, professional and very welcoming.
Natasha showed my around my property and has helped me to get everything set up ready to move in and she did an excellent job, always replied to me promptly and made the whole process entirely stress free for me!
Would recommend anyone looking to buy, rent or sell any property to put their trust in this agency.... Read more
Tenant
3rd Sep 2020 (4 years ago)
S Clark
I recently rented a property with Fox and Sons letting agency and I have to say I was met with outstanding agents who were friendly, knowledgeable and understanding. I am a first time private renter and they made the process very easy and explained anything and everything that I had questions or queries about. I would highly recommend using Fox and Sons as a letting agency, the Mutley (Plymouth) team we’re brilliant!... Read more
Tenant
3rd Sep 2020 (4 years ago)
L Hamzat
Would highly recomand so far. House went on the market within a few days. Well written attractive description.... Read more
Seller
25th Aug 2020 (4 years ago)
R Marinelli
I moved in UK for the first time and I found professional people in Fox&Sons. Apartment review was clear, and I got any assistance from the start to the final agreement. They are quick in replying you to the emails and always available to provide any information by phone. First day tour in the new apartment was pretty clear and they provided me all the needed documentations.... Read more
Tenant
18th Aug 2020 (4 years ago)
A Smith
Susie and the team were incredibly helpful with us throughout our recent purchase. Not only this, they went above and beyond with a sense of humour and a lovely nature. Thank you :-)... Read more
Buyer
17th Aug 2020 (4 years ago)
S Hoppins
Although I decided not to use Fox & Sons for the sale of my property I found Charlie Dougall to be an amazing help and carried out thorough research prior to carrying out my valuation. Charlie was also very personable and friendly making it extremely easy to chat about my property. I was also pleased that he was very conscious and reapectful of social distancing during his visit to my property. Thanks Charlie ????... Read more
12th Aug 2020 (4 years ago)
J Truscott
We sold our property with Fox & Sons and found Suzie and her team extremely friendly, efficient and professional, so we have no hesitation in recommending them. We were unsure how everything would pan out with the Covid measures in place, but we didn't need to worry. Suzie always had time to answer our questions, listen to our concerns and come up with honest feedback and proactive solutions. She took great care in ensuring that we found the right buyer, and that made for a prompt and trouble-free sale!... Read more
Seller
3rd Aug 2020 (4 years ago)
L Dogmetchi
Laura is absolutely fantastic, so helpful, really lovely, and went out of her way to help. It made such a different after struggling to find somewhere to rent for 2 months with zero luck. Would absolutely recommend.... Read more
2nd Aug 2020 (4 years ago)
C Sounds)
Suzie and her team were absoutely brilliant at arranging and securing our first time buy. Helpful throughout and extremely personable. Thoroughly Recomend!... Read more
Buyer
1st Aug 2020 (4 years ago)
T scrivener
Laura and Natasha made the whole process of moving out and letting my property stress free. It was an experience I wasn’t looking forward to but I can honestly say it was easy.
After two other valuations Laura was the friendliest and offered the best price. After much consideration and comparing all 3 services, fox and sons were also the best value for money.
Since confirming to use fox and sons Laura and Natasha were very efficient and responsive, always on hand to answer questions and give advice.
I couldn’t be happier with my choice to use fox and sons mutely plain and would highly recommend them to anyone looking to use an estate agents services.... Read more
Landlord
27th Jul 2020 (4 years ago)
Carlton
After having trouble finding an apartment for months due to covid-19, Natasha and Laura at Fox and Sons Plymouth pulled through and made the experience easy and stress-free. I booked a viewing with them for a flat on a Friday, and by the next Friday I had the keys in my hands. Thanks to their helpfulness and professionalism we moved through all the necessary paperwork comfortably and quickly. They listened to our situation and made us feel at ease during the whole process. We couldn’t be happier with the new apartment!... Read more
Tenant
23rd Jul 2020 (4 years ago)
A wickham
Laura and Natasha are an absolute delight to work with. I am in London and so need absolute confidence on their advice in managing my home in Devon and they over exceed every time. During lockdown with a tenancy change, new bathroom required, and major garden overhaul they helped with contractors, kept me informed regularly and I can fully trust their judgement. They are also super friendly and nice to talk to as well as professional! Fully recommend!!... Read more
Landlord
22nd Jul 2020 (4 years ago)
L Lamplough
Friendly team, helped sort rented accommodation during the pandemic.... Read more
21st Jul 2020 (4 years ago)
R Abbas
I was staying in staff accommodation for 9 or so months and needed to move to my own place. I had found a place on right move listed by Fox & Sons but it was no longer on the market. However, whilst discussing properties with Natasha Lloyd, she took my specifications and found me my dream flat which I am currently renting and greatly enjoying. It was one I didn't even notice on property websites. The hallmark of a good estate agent is someone who can talk to you about your ideal place, get your specifications and find you that dream home without you even having to look for it yourself on the property websites. This is what Natasha and the staff at Fox & Sons accomplished and I am grateful to them. I would recommend using Fox & Sons, they are knowledgable, reliable, professional, hard working and all round excellent estate agents.... Read more
Tenant
20th Jul 2020 (4 years ago)
N Lloyd
Natasha and Laura were so helpful with our move, making everything so easy. Answered every question asked, very responsive on the phone and via email and very efficient with regards to safety, due to COVID-19. Great service! Thank you ladies... Read more
19th Jul 2020 (4 years ago)
M Boswell
Myself and my boyfriend used Fox and Sons to find a flat during this COVID 19 pandemic and found them to be very professional and quick despite the obvious extra difficulties of the pandemic. We would defiantly use them again in the future and apart from a slight discrepancy in information we were given (that could have been the results of miscommunication between estate agent and landlord) we had no problems throughout the process.... Read more
Tenant
8th Jul 2020 (4 years ago)
C Thomas
The friendly and efficient service this team provides is second to none. They are flexible and creative in finding solutions. They listen carefully to what the client needs, and always provide a good response based on their sound experience in the Plymouth lettings business. They work hard as a team and go out of their way to get you results. Once again, I would recommend them wholeheartedly.... Read more
Landlord
8th Jul 2020 (4 years ago)
T newton
Laura is absolutely amazing!! Couldn't recommend them enough, they helped me find great tenants for my property and made the whole experience enjoyable ????... Read more
Landlord
8th Jul 2020 (4 years ago)
M Ch?ci?ski
Lovely customer service. They helped me to find new flat in just few days. Easy to contact. I can recommend it to everyone... Read more
Tenant
1st Jul 2020 (4 years ago)
Louise
I can not thank Susan and the team enough for all their hard work and help. I would 100% recommend Fox and Sons Mutley Plain to anyone who wishes to buy or sell. Very friendly and welcoming too!... Read more
19th Jun 2020 (4 years ago)
M Springbett
I can’t explain how helpful Susie was during the 6 months that I was waiting for my house purchase to go through, even during covid-19. I would absolutely recommend them and would feel more than confident to trust her with the sale of my property - I will definitely be using them when that time does eventually come.... Read more
Buyer
16th Jun 2020 (4 years ago)
S carter
Great guys at Fox and Sons Mutley. Particularly Charlie and Suzie. Superb customer care... Read more
15th Jun 2020 (4 years ago)
S Parnell
Just bought our first house through fox and sons and they were very helpful throughout.... Read more
Buyer
21st May 2020 (4 years ago)
S Gibson
Fantastic service from all the staff from beginning to end, everything completed within 2 weeks. Massive thank you... Read more
4th Mar 2020 (4 years ago)
M Woodcock
Fox and Sons have been the best letting agents we've ever delt with, always happy to help with the right information to hand. Especially Natasha who's been consistently lovely... Read more
Landlord
28th Feb 2020 (4 years ago)
A Gauger
Perfect guidance throughout the whole search and very good communication. Every time I had a question I could call the office and got an answer straight away or got a call back. Found a really nice place which is close to work and very comfortable at the same time.... Read more
Tenant
25th Feb 2020 (4 years ago)
N Lowe
Fantastic job by Susie and her team in achieving our recent sale. Very friendly, professional and organised with a highly proactive attitude to problem solving. They go above and beyond what I would normally expect from an Estate Agent and have a way of absorbing all the stress. We have been dealing with F&S on Mutley Plain for a number of years in both sales & lettings and have found that the whole team in that office provide a consistently high standard of service, I would wholeheartedly recommend.... Read more
Seller
25th Feb 2020 (4 years ago)
U Costa
Very nice friendly. Natasha helped us a lot and explain very well. Thank u... Read more
22nd Feb 2020 (4 years ago)
Initially helpful and enthusiastic.
However the “manager” who appeared to take over my sale, needed a lot of prodding. After chasing her up a couple of weeks ago, it turned out that my purchaser had no Solicitor or Conveyancer. Still no deposit, so I chased again, and on checking, she discovered that my purchaser had been made redundant. I put them on Notice for 20th December. During that period, this purchaser came forward.Having learned my purchaser had no job, I finished with them yesterday, and contacted Nova, as recommended by GetAgent
Thank you.... Read more
Seller
20th Feb 2020 (4 years ago)
E Otman
Friendly & professional, and very helpful.
Thanks to all. :)... Read more
18th Jan 2020 (5 years ago)
M Kallis
As soon as I walked in the staff were all very warm and inviting I would definitely recommend anyone that's looking for advice to speak with them. They are honest and show real personal interest.... Read more
22nd Oct 2019 (5 years ago)
N Heale
I would totally recommend this estate agent to anyone who is thinking about selling their home or investment property. I was well looked after by Susie and felt totally supported throughout the process.... Read more
Seller
20th Oct 2019 (5 years ago)
M Stokes
Friendly people... Read more
15th Oct 2019 (5 years ago)
C sozer
Susie is a dream. She worked SO hard to get our sale through, despite weeks of unacceptable procrastination and errors by the buyer’s solicitor. She gave us constant updates. Harangued said solicitor. Remained cheerful throughout. And finally we completed a few days ago. I am singing her praises to all and sundry now.
Also many thanks to Jade. Who took over whilst Susie was on leave and managed to get the buyers to spring into action resulting in contracts being exchanged that very same day!
And finally, thanks to Joe. Who also helped and was consistently cheery.
A great team.... Read more
Seller
18th Sep 2019 (5 years ago)
J jackson
Very professional... Read more
17th Sep 2019 (5 years ago)
B Spry
Jade could not have been more helpful to me during my property sale. She went above and beyond to help me when it was all getting to much. Thank you Jade it was much appreciated.... Read more
Seller
9th Sep 2019 (5 years ago)
J Baker
Really helpful service from start to finish, would definitely recommend!... Read more
3rd Sep 2019 (5 years ago)
G Callender
Fox and Sons Mutley Plain dealt with the sale of my late mum's house. The sale went very smoothly and Suzie always responded very efficiently to any queries we had and kept us updated on the progress of the sale at all times. Extremely happy with the service we received.... Read more
Seller
2nd Sep 2019 (5 years ago)
J Andrews

I am very disappointed with Fox's and sons. Last week I was given a email confirmation from an agent named Jade to view a house in Cromwell St. Plymouth at 1.15pm. She never turned up so I called the branch to be told Jade was on holiday. Another agent told me someone else would come and show us the property. 15 minutes later Suzie arrived and contacted the viewing. The property wasn't suitable. But I had no follow up call. On Thursday I wanted to view another property in South view Terrace and again Jade confirmed by email my appointment for 5.45pm a little late but I was happy to go along. At 5.15pm before I left my home 25 minutes away I called to confirm the viewing was going ahead. The agent who answered the phone confirmed Jade will meet you at that time. As we arrived we saw a car pulling away, so rang the office to be told " no the agent is there" Sam who answered the phone then tried to locate Jade and he found out someone had told her the appointment had been cancelled. There are clearly administration and communication problems here. Jade eventually came back and apogised but then said practically nothing to us. She was obviously put out by having to return. I for one would not recommend this agency, maybe some additional training is necessary on how to treat your customers with respect.... Read more
27th Aug 2019 (5 years ago)
P cairo
After seeing 5 agents and checking through all the reviews I decided that Suzie from Fox and Son's was the best person to sell our house.
I definitely made the best choice! She is the most charming and affable person you could meet while at the same time a shrewd business lady who pushed for and got the best price for us. She is a huge asset to the company and I cannot recommend her highly enough!!... Read more
Seller
15th Aug 2019 (5 years ago)
A Kallis
Excellent, lady called Suzie there, SHE'S INCREDIBLE IN EVERY WAY, WHAT AN ASSET TO ANY BUSINESS!!... Read more
11th Jul 2019 (5 years ago)
B Klein
I had only a pleasant experience with the Fox and Sons, especially Bethany was very helpful and professional. She kept us up to the date and was straightforward and engaging.... Read more
25th Jun 2019 (5 years ago)
D Lamb
Great service from Suzie and her team. Very approachable and efficient. Would definitely use them again. Sale went through smoothly and quickly thanks to everyone.... Read more
Seller
15th May 2019 (5 years ago)
F Hartkopf
Professional and fast service. Bethany Laine helped us to get the tenancy agreement signed in record time and assisted us with many queries we had. I was initially anxious renting a house in another city and just 7 days before the move date, but Bethany took care of everything and put me at ease.... Read more
Tenant
3rd May 2019 (5 years ago)
M Edworthy
Bethany Laine
Helped my family move into 14 Dake Avenue, ivybridge the service was excellent many thanks.... Read more
2nd May 2019 (5 years ago)
C Lewis
Sam Martin was amazing with our Mortgage and got us our dream home. I can't recommend or thank Sam enough for all his hard work and commitment to us as his customers. Top bloke who knows his stuff!... Read more
1st Apr 2019 (5 years ago)
J Straw
Great staff who keep you well informed on sale progress.very knowledgeable on how to sell our house very pleased with service we received would highly recommend... Read more
Seller
6th Mar 2019 (5 years ago)
F Judic
We used fox and sons for the sale of our house. Suzie in particular was extremely helpful, but the whole team are very good. Would recommend.... Read more
Seller
21st Feb 2019 (5 years ago)
T James
Fox and sons mutely plain went above and beyond when selling my house! I can not recommend them enough! They were extremely friendly and very professional! Would definitely use again!... Read more
Seller
21st Feb 2019 (5 years ago)
R Andrews
As a first time buyer I was unsure on the processes that where needed to be able to buy a house. I used Sam Martin from Fox and Sons and it was a delightful and stress free! Highly recommend his service!... Read more
Buyer
3rd Feb 2019 (6 years ago)
C geary
Friendly, professional and efficient service by Joe and Sam in the sales and mortgage departments respectively, a real credit to the Fox & Sons company. I will definitely be recommending and using the team again in the future.... Read more
27th Jan 2019 (6 years ago)
K Mac
Highly recommend Sam Martin from Fox and Sons, such an easy and stress free process arranging our mortgage and got us an amazing rate and cash back to help towards fees. Helped us with understanding all the complicated bits, form filling, phone calls, chasing solicitors etc. Wouldn’t go to anyone else. Thanks Sam!... Read more
Buyer
23rd Jan 2019 (6 years ago)
K Cogar
The staff there couldn't help me enough, very friendly and pleasant to deal with, I wouldn't recommend the lawyers they use though (bassed in Wales) but Fox and Sons of mutley 10 / 10 for service
Thank you for all your help... Read more
3rd Jan 2019 (6 years ago)
J Edwards
Susan and her team have been great during the process of selling my property. Friendly, efficient and professional. What more could I ask.... Read more
Seller
16th Dec 2018 (6 years ago)
N Cheesley
Julie and Susie have been brilliant with helping the sale of my apartment and I would highly recommend Fox and Sons at Mutley Plain... Read more
Seller
10th Dec 2018 (6 years ago)
L Martin
I really enjoyed my experience with the Fox and Sons team, in particular Sam who secured my mortgage. As a first time buyer I was nervous about having so little understanding of the process, but the team were great, very patient and clear which made me feel very confident in my choice of working with them. I would highly recommend talking to them if you are thinking of buying or letting a property.... Read more
Buyer
7th Dec 2018 (6 years ago)
M Knight
Went to fox and sons to see a guy call Sam Martin. Me and my wife could not of been happier with the professional help and time Sam gave us. He kept us in the loop the hole progress and even done things out of work hours. Could not of thanked him enough. Highly recommend.... Read more
7th Dec 2018 (6 years ago)
N Jenns
Highly recommend Sam Martin, me and my partner used him to sort out the mortgage on our first home (having no idea) explained everything thoroughly.
Nice bloke, Very easy to work with & very professional.
Highly recommend!! ????... Read more
Buyer
6th Dec 2018 (6 years ago)
R Sherrell
Sam Martin was our mortgage advisor and as a first time buyer he made the process so easy and took all the stress away. Got us a great mortgage and couldn’t be happier. Recommend to anyone.... Read more
Buyer
6th Dec 2018 (6 years ago)
S copp
I dealt with a guy called Sam Martin. Me and my partner went to see Sam for buying our first home together. What seemed to be such an impossible job to secure a family home, we finally achieved it with the help of our mortgage advisor Sam. He played a massive part in helping us to get a mortgage. He was very honest and gave us the best deal on a mortgage that we could gain as first time buyers. I would highly recommend using Sam and the team. Worth every penny !... Read more
Buyer
6th Dec 2018 (6 years ago)
K S
I am extremely happy with the service and advice that I received from Sam at Fox and Sons.
This made my house move as smooth and quickly as possible.
I would recommend Fox and Sons to everyone and will definitely use them again.... Read more
6th Dec 2018 (6 years ago)
C Hackworthy
Really helpful staff ,great experience all round... Read more
6th Dec 2018 (6 years ago)
M Fowler
I have recently used Fox and sons to help me get a mortgage for a property I am buying, Sam and the rest of the staff have been very helpful and professional and have guided me through the process, it’s made things a lot less stressful and I would highly recommend there services to anyone.... Read more
Buyer
5th Dec 2018 (6 years ago)
K Med
Sam Martin the morgage advicers is man who is truly worth his weight in gold. Your a HUMAN to him.
He really wants to help you no matter how many things go wrong on your path to getting a new home.
I honestly think that we would never have been in our home within out him and his drive to get you the best morgage possible.
Five stars just dosnt give him the kind of review he deserves... Read more
Buyer
5th Dec 2018 (6 years ago)
S Nunn
Excellent service from Sam, he couldn't do enough for us. Everyone in the office was always so lovely and welcoming. Would 1000% recommend.... Read more
5th Dec 2018 (6 years ago)
M Lyndon
We were very impressed with the service from Fox & sons always there to answer any questions we had or didn’t understand would definitely be using their services again if we decide to move excellent . Very friendly and made use feel at ease lovely people ????????... Read more
27th Nov 2018 (6 years ago)
L Barry
Scott was instrumental in helping us sort out our mortgage. He made what is typically a horribly stressful time so much easier. He was a fantastic resource to us, providing advice whenever needed and had the whole process streamlined so it really wasn’t a worry for us and we could focus our energy on sorting other aspects of our move. He really went above and beyond for us. Couldn’t recommend him enough.... Read more
Buyer
8th Nov 2018 (6 years ago)
R Jesty
Although the time between my initial 'agreement to purchase' and completion turned into quite a drawn out process, I must say that the staff at Fox & Sons (Mutley Plain, Plymouth) were always professional, friendly and extremely helpful in making the whole affair bearable...with communication being first class. Special mention must go to Suzie Luckie, who exudes an air of enthusiasm and positivity, which can be quite an infectious boost to morale, especially when I became frustrated with the whole procedure, she certainly had to work hard to push me through when I became (ever so) slightly disillusioned by the whole business. Many thanks. Robin.... Read more
Buyer
6th Nov 2018 (6 years ago)
S Jones
All of the team are professional and courteous. They make the experience of selling a house almost a pleasure. There is nothing they wont do to make it as easy and stress free as possible. Suzie in particular was enthusiastic and hard working. Would recommend any day of the week!!... Read more
Seller
23rd Oct 2018 (6 years ago)
J Simmons
Anthony went over and beyond to ensure I got my keys in a couple weeks! Nothing was too much trouble and he was always at the end of phone!! Can not recommend them enough ????????... Read more
3rd Oct 2018 (6 years ago)
Z Husband
Scott and Susie have been amazing! Nothing is too much trouble for them. With purchasing our first house it was all a bit overwhelming, however after our first meeting with Scott, where everything was explained in detail with diagrams and drawings, it helped us immensely!
Susie was also brilliant, when arranging our second visit, she left us to it to explore our new house. We really appreciated this and made us feel so comfortable. Since then she has been in regular contact with us, being that support and key link between seller and buyer, which is so important. Scott and Susie have made the whole experience a breeze and would be my first point of call in the future if ever i needed their help again.... Read more
Buyer
7th Sep 2018 (6 years ago)
C Purdie
Anthony at the Mutley branch was amazing! Two of our houses became vacant at the same time and he found tenants with no breaks in occupancy. Would recommend and will definitely be using again.... Read more
Landlord
20th Aug 2018 (6 years ago)
G West
We found the house we wanted very quickly, and thus had little interaction with the sales and marketing team. We were most impressed by the outstanding service provided by the mortgage advisor -Scott Thomson - he gave excellent advice and guidance, and set wheels in motion quickly. He assisted us greatly throughout the purchase, as did the Branch Manager - Susan Luckie - Many thanks to them both. We did choose their recommended solicitors - Spicketts Battrick, and while I cant really fault their service, on reflection, and in view of a few complications, it would have been better to have been able to pop into a local office for face to face discussions. House purchase is a stressful time, and ours was no different, it could have been much worse, had Scott and Susan not intervened as required.... Read more
Buyer
13th Aug 2018 (6 years ago)
H H
Having dealt with Susan Luckie at the Mutley Plain office who went above and beyond in excellent service ..I cannot recommend highly enough ..nothing was too much trouble and she was the driving force to completing what was a difficult situation. She is a credit to Fox and sons and her professionalism was exemplary .... Read more
12th Jul 2018 (6 years ago)
A Cahill
Scott the financial was really helpful and was always on the end of the phone when I needed further advice. Fully recommend him especially first time buyers because he explains the process in full detail.... Read more
12th Apr 2018 (6 years ago)
C Simpson
I reluctantly went to visit Scott Thomson (mortgage advisor) at fox and sons but I am so glad I did! What a fantastic service he has provided us! As a first time buyer he made me understand the world of mortgages and spent so much time finding the right thingfor us. Scott goes the extra mile to help his customers and I would highly recommend him. Thank you again for everything Scott!... Read more
Buyer
10th Mar 2018 (6 years ago)
C Simpson-Cooper
I would like to highly recommend Fox and Sons, Mutley Plain Lane. I can honestly say that I am very impressed by the professionalism of all staff I have come into contact with, but a special mention must go to Scott Thomson (Mortgage Advisor) at this branch, who is first class and really cares about his customers. He has gone the extra mile for my family and I can't thank him enough. Top class service!!... Read more
10th Mar 2018 (6 years ago)
R Marett
Susan from start to completion was professional and polite. She worked hard to sell our house and kept us informed. We chose her as she didn’t use a hard sell on us and was very likeable. I would definitely recommend her and Fox & Sons at Mutley.... Read more
Seller
24th Feb 2018 (6 years ago)
C Wood
We used SCOTT THOMSON as our mortgage advisor. We were first time buyers and so a little apprehensive of the whole buying process. Scott was EXTREMELY HELPFUL, talking us through the whole process and braking everything down so we could understand exactly what would happen; this was particularly useful when discussing mortgage options (he had funky graphs and everything!!!). He went ABOVE AND BEYOND throughout the whole buying process, keeping us fully up to date with emails and calls, many of which were outside his normal working hours. Where things were going wrong (either because of sellers or because of my self employment) Scott fought to ensure they were quickly fixed. We cant thank Scott enough for how easy he has made our first house purchase and would HIGHLY RECOMMEND anyone who is looking for a RELIABLE and PERSONABLE and generally DECENT BLOKE for their mortgage advise. Cheers mate!!!... Read more
Buyer
16th Feb 2018 (6 years ago)
G Griffiths
Fox & Sons Guided us through buying our first home very well. All steps and charges were made clear from the beginning. Our mortgage Advisor Scott Thomson advised us when making offers on property and even managed to find a lender who would lend to us even after being turned down by others. Would highly recommend, especially for first time buyers... Read more
Buyer
14th Feb 2018 (6 years ago)
D Williams
Very helpful and friendly staff. Scott dealt with our mortgage, made it very easy to understand and was with us every step of the way. Unfortunately our first application was refused which was very disappointing. He told us originally that there wasn't a lot he could do but a few hours later came back with the news that he had found us a lender! Very happy that he kept trying for us and fingers crossed the rest of the process goes smoothly. 10 out of 10 for costumer service and attention to detail.... Read more
8th Feb 2018 (7 years ago)
T lant
We were very happy with the friendly and personal service we received . Fox and Sons made us feels as if our property was really worth selling and they were very responsive on the phone when we called them.
Susie and Summer were both great and thanks to Julie for the great photos
A great team!... Read more
Seller
26th Jan 2018 (7 years ago)
J Bruce
We had full attention from Susan when selling our house in Plymouth. She ensured we got the best deal she could from the buyer.... Read more
Seller
28th Nov 2017 (7 years ago)
S Kallis
" Being a landlord and a property developer I require a double edged sword approach to my business needs, as I need to buy , sell and let my properties, and with Susan and her dedicated approach to the house market and, especially customer relationships, I found gold. always professional in every dealing I have had, brilliant approach to the buyer, and seller, a rare gift, understanding their particular requirements, her communication and information with hard copy back up, has always impressed, she make your business her business, when she has the information you get it, and I found her advice immeasurable, simple, relevant and above all honest"
P Preston. MD Prestons developments... Read more
Landlord
20th Sep 2017 (7 years ago)
N H
A fantastic service from a great team at Fox and Sons. Susie was who I dealt with mostly but the other people in the team were just as professional when answering calls or passing on information, I was kept well informed as to what was happening with my house sale. everything was explained well as this was my first experience at selling a property, and everything went perfectly I definitely would recommend them and use them again.... Read more
Seller
25th Jul 2017 (7 years ago)