Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.Book a Valuation
- Online Valuation ToolGet a free instant estimate of your home's value.How Much Is My Home Worth?
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.Check My EPC
- Listing MonitorAlready on the market? See how your online property advert is performing.Track Performance
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Selling guides
- How to sell your house
- Cost of selling a house
- Moving house checklist
- Stamp Duty guide
- What is Capital Gains Tax?
- What happens on completion day?
- House viewings time frame
- Selling a leasehold property
- Selling a shared ownership property
- How to sell a house quickly
- How to avoid stamp duty
- What not to fix when selling a house
- Improvements that don't add value
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2025
- Northwood - Plymouth
Northwood - Plymouth
Hyde Park House Mutley Plain, PL4 6LF
Northwood Plymouth are an estate agent in Plymouth. They mainly list properties in PL2, PL4 and PL1. Over the last 6 months, they've listed 7 properties, with 4 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on OnTheMarket.
Opening hours
- Monday 9:30am - 5:30pm
- Tuesday 9:30am - 5:30pm
- Wednesday 9:30am - 5:30pm
- Thursday 9:30am - 5:30pm
- Friday 9:30am - 5:30pm
- Saturday Closed
- Sunday Closed
View all details
Northwood - Plymouth Reviews (68)
Have you used this agent?
87%
0%
0%
0%
13%
All (68)
Seller (4)
Buyer (2)
Landlord (21)
Tenant (19)
General (22)
T Ward
Amy and the team supported us through our house purchase. Amy was fantastic, really responsive and made the whole house buying situation so much easier. We also received a really lovely moving in box full of goodies which was a lovely surprise. I cannot recommend them enough!
Buyer
12th Dec 2021 (3 years ago)
J Heath
Absolutely brilliant from start to finish. Really impressed with northwood. Would certainly reccommend.
8th Dec 2021 (3 years ago)
L oyoh
I just rented a flat from Northwood and I must say it’s the fastest and hitch free renting process I have ever done , Amy was particularly helpful in assisting us and was always available to answer all my queries.
Tenant
5th Nov 2021 (3 years ago)
A Champion
The best estate agents I have ever used!
Northwood are friendly, respectful, and always seem happy to help. We loved our welcome box when moving into our new rental property, which was full of essentials that you miss while your belongings are packed in box's!
Amy has been great during our most recent move and we really appreciate her help.
Tenant
30th Sep 2021 (3 years ago)
R Lowe
I had to rent my property out last year on very short notice due to work commitments. I already use Northwood in Bolton and know just how great they are so was only too happy to use their Plymouth branch. Amy was an absolute star, extremely professional and a very fast mover! She had my property up on the Northwood website within a few days. I know I can always rely on them to manage my portfolio with ease and am greatfull for their hard work.
10/10. I would HIGHLY recommend their services.
Landlord
24th Sep 2021 (3 years ago)
E Price
Very professional service and prompt to reply to any questions or queries. Would recommend their service - Thank you.
20th Aug 2021 (3 years ago)
Sam
Northwood have been managing our properties for the past five years and we have been really happy with the service they provide. The team have always been friendly, professional and easy to communicate with.
Landlord
12th Aug 2021 (3 years ago)
C Stacey
Any has been amazing,knew we was struggling to find a home and has helped so much with getting us our house now! We couldn’t thank her enough we have been kept updated with all steps.
3rd Aug 2021 (3 years ago)
C Bishop
I have now moved into the property in Plymouth and would like to thank everyone involved with Northwood for your kindness and professionalism. After 2 days I already feel at home and considering how it looked on my first visit would also like to thank you for having it cleaned so well looks at totally different place????. Most importantly my pet Labrador feels at home. Again thank you, you have a very happy and caring team that makes moving less stressful. The welcome pack was also good and something very different.
Tenant
26th Jul 2021 (3 years ago)
G Jessup
We have just rented an apartment through Northwood and have to say they have been so helpful. Amy was our agent and she has been amazing, always replied to us whenever we had issues or questions. Great, profesional and friendly service... would definitely recommend!
Tenant
21st Jun 2021 (3 years ago)
Tabby
I currently rent under Northwood and have been for several years. They're always very helpful, friendly and polite, happy to help and sort out issues big or small. Communication has always been quick, overall very happy with their service.
Tenant
18th May 2021 (3 years ago)
M Bradley
Northwood have managed my property for me for nearly a decade while my career took me further and further away from it. In that time I've never had to visit the property or the Northwood staff. Just emails and consent to go ahead with any required maintenance works. They handled everything else. A superb service that I am very grateful for. Worth every penny. Highly recommended.
Landlord
6th May 2021 (3 years ago)
J Strachan
Northwood are an amazing company. They supported me get my property on to the rental market using their managed rental scheme. This was an easy, painless process. I am always made aware of any issues and solutions to solve them. Really professional service
Landlord
25th Mar 2021 (3 years ago)
H Cory
We have just rented a beautiful house through Northwood, the whole experience was seamless from start to finish. All emails were responded to very quickly and will such care and kindness. We are happy in our home and very grateful to them for their kindness, attention to detail and professionalism throughout. Thank you Northwood.
Tenant
5th Jan 2021 (4 years ago)
Dianne
I have used for a few years and nothing is too much trouble. Always answer queries quickly and efficiently. Very professional and always polite. Would highly recommend
23rd Dec 2020 (4 years ago)
J Minors
Amazing, rented for 6 years from northwoods and its been a very good experience, always answer email's and calls quickly, very good when there is a problem that needs sorting. Staff are very polite and always helpful. I highly recommend these guys, If you want a stress free experience with plenty of options and a great price go with northwoods.
Tenant
17th Dec 2020 (4 years ago)
Z duckworth
Really helpful staff and very accommodating, very quick to act on any issues. Would highly recomend
17th Sep 2020 (4 years ago)
O Corps
I let my Plymouth flat through Northwood's 'Guaranteed Rent' agreement for 8 years and it was overall a positive experience and very stress free. As someone who was living outside of Plymouth at the time, the agreement was perfect for my circumstances and made the life as a landlord simpler knowing where I stood financially.
I found the lettings team to be friendly and professional and were always very quick to respond to my emails. They were also efficient in reporting & organizing repairs when needed. Having recently taken back the flat I was happy with its condition. Many thanks!
Landlord
17th Sep 2020 (4 years ago)
R French
The staff at Northwood have always been very professional and polite. I have never had an issue with their team and they are always quick to resolve any issues.
I would highly recommend!!!
3rd Jul 2020 (4 years ago)
M Cameron
I have used Northwood to let my flat for a few years now. They have provided a friendly personal and professional service. They have always found suitable tenants which is a big plus.
Landlord
3rd Jul 2020 (4 years ago)
R Parrott
Rented a property with Northwood last year and have had nothing but amazing service from the staff I've dealt with! Queries have been dealt with immediately and any property issues have been resolved promptly. I cannot fault Northwood and would most definitely recommend them ???? Thank you for everything!
Tenant
17th Jun 2020 (4 years ago)
Emma
We wouldn’t be without Northwood as our rental agent. Brilliant lines of communication, first class service which is always highly professional and knowledgable when it comes to the rental market. We would fully recommend Northwood to anyone looking for a rental agent.
Landlord
21st May 2020 (4 years ago)
L Wragg
We have rented a property through Northwood and they have been amazing. Amy helped us through everything and has been amazing when answering questions and queries!
Tenant
18th May 2020 (4 years ago)
P payne
Having dealt with many agencies in the last few years, I have found this agency extremely professional & efficient with an excellent knowledge of the local area which is much needed, as opposed to the larger chains of agents within the area. Both the manager & her staff (Amy in particular) in these testing times are ready to answer questions and queries with the utmost care and attention.
3rd May 2020 (4 years ago)
K Tucker-Barnes
Always have received polite a pretty prompt service by Northwood. Have been renting a property through them for just over 6 months. Repairs have always been dealt with without a problem. Would recommend them!
Tenant
30th Jan 2020 (4 years ago)
N Cowlishaw
We have let our flat out with Northwood Plymouth branch for 7 years on the Guaranteed Rent Scheme. We have no complaints, the property has been managed professionally and there is good regular dialogue to ensure issues are dealt with swiftly. Everything appears so much easier and less stressful than traditional non-guaranteed rental schemes, which we had with other letting agencies in the past.
Landlord
14th Jan 2020 (5 years ago)
L Haggerty
Very happy with the service Northwood have provided over the last 2 years on the Guaranteed Rent scheme. Regular updates regarding the condition of my property including photographs. All concerns, queries and correspondence have been addressed in a timely manner. Happily recommend to anyone wishing to rent their property hassle free.
Landlord
30th Dec 2019 (5 years ago)
J Webster
I have been using Northwood for 4 years to look after my property in Plymouth when I moved to Australia. They have made the whole rental process easy, hassle free and something I don't have to worry about. I would highly recommend to anyone looking to rent out their property.
Landlord
23rd Dec 2019 (5 years ago)
P G
Northwoods is a fantastic letting agency based in Plymouth, Devon. I’ve had a property rented through them since 2016 and they have proved to be consistently reliable with excellent communication skills. It’s a cliche these days but they do put the ‘customer’ first. Well done Ashleigh and Bronte for the great work looking after my property so well.
Landlord
13th Dec 2019 (5 years ago)
D H
An excellent agency with friendly, professional members of staff. I've rented properties through them for a number of years and have no complaints at all. An established property rental company with transparent pricing structure, and the Guaranteed Rent Scheme is excellent! I know my properties are in good hands — when issues arise, they are dealt with efficiently on my behalf. I highly recommend the team at Northwood Plymouth.
Landlord
19th Nov 2019 (5 years ago)
S Jolly
I’ve been a tenant with Northwood for over two years and they have been fantastic! If I ever had a problem it was solved very quickly. Ashleigh has always been a massive help, and always there if needed. Couldn’t recommend them more!
Tenant
24th Oct 2019 (5 years ago)
K Lowe
Great service and friendly staff. Had no problems so far and issues have been resolved fairly quickly. Moving can be a often be a hassle, with changing information and swapping details over, however while we were searching and sorting the place we are in now, they even jumped on the phone to argue and help sort getting the details needed to set it all up, making our life a lot easier.
Will update at the end of the tenancy following moving out, if or when the time comes, deposit etc. But all in all, good so far!!
2nd Oct 2019 (5 years ago)
A Harrison
Very friendly, patient, professional and explained everything. Put us at ease which gave us the confidence to rent our property for the first time based on how Nikita dealt with us.
Landlord
19th Apr 2019 (5 years ago)
C Florrick
We have had a good professional relationship for 4 years. Northwood deals with any queries I have in a helpful and timely manner.
18th Apr 2019 (5 years ago)
R arne
Awful company with no consideration to other neighbours and do not call back , we had to call again for updates. Avoid these as very un professional and rude. You would be better using a national company than this cheap outfit who do not care or reply.
12th Mar 2019 (5 years ago)
S Sheykha
Worst experience ever! Do not rent any property from these unprofessional company , they will rip you off you will never get your deposit back I’ve left the property in much better than how it was when I started the tenancy they took £520 of my deposit over fals accusations for stuff that was broken before I was moved in and also there contractor damage some places in the property and back garden when they Carried out their work not for any damages that I done ....it was to fix first floor flat from our garden as we were ground flat so they damaged the garden but they put the fixing and clinging charge on me to fix there own mess!!!
I would never rent a property again from these people!!
In a million years!!!
I would rather stay homeless!!!
Tenant
20th Feb 2019 (5 years ago)
E taylor
As a landlord entrusting my property with Northwoods Plymouth for a number of years now, I fully trust Ashleigh who has been professional from the start and know she has my best interests in mind.
Landlord
5th Feb 2019 (5 years ago)
S Jones
North wood are an amazing company. Their managed rental scheme is fantastic and suits our needs perfectly. If ever there is an issue i am informed straight away with a number of options to pick from.
Landlord
4th Feb 2019 (5 years ago)
J William
Andrew Chapman and his staff have been great agents for myself and my wife. They have answered all our queries promptly, and have made the whole process of letting our flat seamless.
Landlord
11th Jan 2019 (6 years ago)
J Seymor
I researched a lot of letting agents in Plymouth and noticed that Northwood was nominated an award in 2017 and they live up to that award of Best Letting Agents in the UK and MORE! They were so helpful and attended to all of my needs, made the process of moving so easy - which is hard to do! Thank you for all your help
Tenant
14th Nov 2018 (6 years ago)
L Earnshaw
Great company, great services and great prices. They helped me with any queries I had and would definitely use them again in the future. Recommending them to all friends and family.
13th Nov 2018 (6 years ago)
R Long
Amazing service. The agent who helped me find my new place was amazing! I felt I could ask any question and it would be answered with honesty and experience. Thank you so much Northwood!
9th Nov 2018 (6 years ago)
D Russell
I had a really good experience with Northwood. The prices were clear from the start and any issues or questions I had I was able to contact the company with ease. I would use again and highly recommend.
Thank you
30th Oct 2018 (6 years ago)
L Howarth
Excellent service. Highly recommended
24th Oct 2018 (6 years ago)
G Nisbet
We had been renting our property through Northwood and were pleased with the service we have had over 6yrs.We have sold properties before and found it stressful but not this time, Andrew Chapman and his team deserve 5 stars for their handling of our sale especially as we don't live in the UK.Would be happy to recommend them to anyone. Helpful and professional.
Seller
25th Mar 2018 (6 years ago)
S Dolna
in a fast and timely manner and nothing is too much trouble for any one in the office. Sarah has been our point of contact for the past five years (we are tenants) and she has been an absolute pleasure to deal with, we are kept up to date as required, the team are extremely accommodating if we need to change appointments etc and all in all we feel that they have our best interests at heart. We'd certainly recommend Northwood to anyone looking to rent or buy.
Tenant
21st Feb 2018 (6 years ago)
S Grant
Booked a viewing of a property but no-one from the agents turned up. Called and waited 45 minutes at property but got no call back and no-one turned up despite person at agency saying she'd alerted all the agents. No call today and when I called them there was allegedly no record of my viewing and I cannot now view the property as the person that saw it just before me made an offer this morning and its been taken off the market! Suspect one of the staff had a vested interest in buying this property and wanted to prevent anyone else from viewing it and making an offer. Not professional and I'm not impressed!
2nd Feb 2018 (6 years ago)
C Duke
I have never rented a property before, but Northwood made the whole process so easy, from start to collection of keys. The agent who initially showed me the property was very nice, professional and knowledgeable. At the office, Nicola Stoneman was a huge help - always friendly and smiling, and her level of communication was excellent throughout.
Tenant
24th Jan 2018 (7 years ago)
B glendenning
Northwood Plymouth branch managed our Ivybridge property for over six years and provided an excellent service throughout. The three monthly inspection reports were always received and any issues that arose were dealt with efficiently. A very professionally run company that we would not hesitate to use again.
Landlord
5th Jan 2018 (7 years ago)
R Unsworth
Helpful, friendly team and very efficient - the property was rented within a week of being posted online.
Landlord
7th Dec 2017 (7 years ago)
H Lewis
Very efficient got me into my new place in a week. Perfect.
5th Dec 2017 (7 years ago)
M James
I have been a customer with Northwood in Plymouth for nearly 12 years now and I have never had an issue with the service or the professionalism of Andrew and his team. They have been a source of comfort to me as I am currently overseas and needed the security of knowing that my property would be well managed. I receive a high level of communication from them and they have gone above and beyond on several occasions to help me out with maintenance issues. My rent is always deposited on time and statements are clear and easy to read. I have no hesitation in recommending them to any potential landlords thinking of placing their property with them.
Landlord
5th Dec 2017 (7 years ago)
J Rosa
The team at Northwood, Plymouth have always been professional, knowledgeable and helpful. They always know and inform the landlord in ample time when certificates are close to renewal (CP12 for example). If the tenant raises an issue I am informed quickly, a suggestion offered or the issue sorted when I am not available.
Landlord
5th Dec 2017 (7 years ago)
L Bowden
Northwood is excellent. Always very efficient and personal to each customer. Very helping in sorting any problems that might occur with the tenants and house. Very efficient in sending clear and helpful information to the customer and giving feed back and advice.
30th Nov 2017 (7 years ago)
A Davis
Always professional with all communication. All staff easy to speak to especially Jackie who was excellent start to finish.
30th Nov 2017 (7 years ago)
R Phillips
Northwood have been exemplary in particular Jackie Marker in the Plymouth office. They are professional, competent always happy to oblige and in my experience faultless. Five stars from me.
24th Nov 2017 (7 years ago)
J Reed
Seamless service and great communication. Can't thank them enough. Made a very stressful situation so much easier - thank you!
21st Nov 2017 (7 years ago)
A Blount
Really pleased with our experience of Northwood and our house purchase. All communications from beginning to end were picked up and dealt with quickly. Happy to recommend.
Buyer
10th Nov 2017 (7 years ago)
H C
I have recently completed on my house sale. Jackie Marker from Northwood was amazing throughout. She clearly has excellent local knowledge and is very experienced in estate agency.
I don't live locally, and Jackie kept me informed of all viewings and always gave immediate feedback.
I wouldn't hesitate to recommend Jackie and Northwood to my friends.
Seller
22nd Aug 2017 (7 years ago)
A Caley
Thanks to Jackie Marker at Northwood Plymouth on her professionalism and great personality in selling our flat in a difficult housing market.
Alan & Kirsty C
Seller
15th Jul 2017 (7 years ago)
F torkashvand
The best letting agency in Plymouth. Very friendly and helpful.
Landlord
5th Jul 2017 (7 years ago)
Andy
Jackie Marker has helped my sell my property. She has been very professional throughout and her continued communication with myself has been first class. If only solicitors could adopt the same approach.
She is an asset to Northwood who should be proud to have her on board.
Thanks again Jackie for your excellent service. I would recommend you to others.
Mr Davis
Seller
1st Jun 2017 (7 years ago)
M FATTA
Do not use! Awful experience, worst ever!
Minimum service, no maintenance, house falling apart. Not helpful on the phone, charging for many unexpected extras hidden in the contract, retaining money from the deposit (206£) with the false accusation that the house needed cleaning: the house was disgusting when we moved in and literally shining when we left. These people should be stopped from doing their business!
Tenant
13th Dec 2016 (8 years ago)
Y Hajbi
Worst customer service ever! DO NOT USE!
We spent time reviewing many properties for a long term family home. We found a property with Northwood and paid £360 that day to start the process explaining at the time we have to hand a months notice.
A day later they sent us an email attempting to pressure us into moving in earlier explaining if we could not they would not be able to hold the property as 'it was not in the best interest of the landlord' despite us explaining with have to give the normal notice time for where we are now.
We contacted the office to find out what was going on and after explaining that we wouldn't be interested based on the new terms they back tracked and said the email was a 'form of negotiation' etc etc. No apology, nothing but a reluctant agreement that they should return the money.
If at the point the customers are paying you money you treat them this poorly then how are they supposed to believe that in the event there is some issue with the property they we be able to seek help.
Impossible to speak to the same person, unprofessional, bad company processes (one form has to be sent by email, printed out by the customer, filled out, scanned and sent back) an electronic and hardcopy process for one 2page document?! Believe me no one is going to steal your word created form that could be emulated in 20mins, take the password encryption off and make it easier for customers maybe?
All in all the WORST company I've worked with in any sector of business in all my life. Good luck for the future.
REPLY TO ANDREW: I understand this perspective however a professional approach to perspective clients is a constant in any business. The situation of your landlord doesn't excuse the manner in which we were dealt with.
Simply getting someone in faster doesn't mean they are the right tenant, surely someone without a time demand, who follows the needed processes with his current property and makes a considered and full decision on moving into a property for the long term is a better decision than rushing someone in.
Finally to add, we would have been in a position to take the property on concurrently and would have been willing to given our level of interest but the manner in which it was dealt with was worrying to us this early into a long term situation in which we would have been entering. Perhaps in future it may be worth rephrasing or calling the customer to ensure a professional service remains. Bad news is part of life but a paying customer expects to be treated with a minimum standard. Looking at ALL of your reviews this is clearly something you're company is not concerned with and where eventually internet reviews will grow and eventually shrink your business unless you undertake great reforms.
Regards
Mr Stanton
Tenant
14th Oct 2016 (8 years ago)
A Middleton
Disgusting letting agent I would never use then again I would rather be homeless, I get evicted 3months after I pay 6months in advance for no reason at all!! Stay away!
Tenant
11th Oct 2016 (8 years ago)
D Cooper
Not a helpful letting agent at all. To be quite honest they are quite discriminate against certain types of tenants and provide a rude service.
Tenant
22nd Sep 2016 (8 years ago)
N Rummey
Awful company. Didnt bother looking after our property. Didn't bother doing their job.
Horrible customer service. Getting solicitor involved to claim back money that we paid.
They blame everyone else for their poor service. DO NOT use this company!!!!!!
- Thanks for your response, its a pity you didn't respond beforehand at the time, I have since been inform by a member of your staff (or at least a recent member) that your branch regularly breaks the law by failing to put the tenants deposit in a tenancy deposit scheme. I have got in contact with you head office and the property ombudsman and will soon be hearing from them both with aims of making sure that your branch is fully investigated and that myself all other customers are reimbursed moneys that you have stolen from them. BTW I'm the partner of one of your customers hence why you couldn't find me on your system.
4th Jun 2016 (8 years ago)
D Lewis
Very Poor Service , Did not fulfill the requirements of an agency , unprofessional , unreliable . will not be using them again
12th Mar 2016 (8 years ago)
Performance stats
- % of asking price
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Average sale time
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Fee
- We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance
Listings by number of bedrooms
Listings by postcode
Number of listings
Activity
All
New
Price change
Removed/Sold
More agents nearby
Miller Countrywide - Mutley Plain 0.03 mi away
DC Lane - Plymouth 0.03 mi away
Smeaton Homes 0.06 mi away
Smeaton Homes Ltd - Plymouth 0.06 mi away
Swift Estate Agents 0.09 mi away
Falcon Property 0.09 mi away
Fox & Sons - Mutley Plain 0.09 mi away
Plymouth Homes 0.09 mi away
Is Northwood - Plymouth the best agent for you?
Compare them with other local agents
Free
Data-driven
No obligation
Related posts
- Northwood - Plymouth
The Estate Agent comparison site
We are a company registered in England & Wales, company number 09428979.
Copyright © 2025 GetAgent Limited