T Posner
Brilliant!!!... Read more
1st Sep 2024 (23 weeks ago)
M Ashley
Thank you to Dawn and the team for sticking with what can only be described as a long and drawn out sale through no fault of Homecastle I might add. Other agents may well of given up but Homecastle didn't until the sale was over the line.
Professional, polite and excellent communication at all times.... Read more
Seller
1st Aug 2024 (6 mo. ago)
J Buckley
Absolutely phenomenal service. This was my first time buying a home, and I mostly dealt with Dawn and Jodie, who was a pleasure everytime, but the whole team are really friendly, professional and willing to go that extra mile for you. Dawn always kept me in the loop, and having autism, I do not deal with change well, but any questions/problems were always dealt with quickly and in a way I could understand, which is crucial as most contact was by phone/email. From start to finish the whole experience felt like the right way to buy or sell a house, and then when you throw in Angus's random facts, how could I not fully recommend them. Thank you all so much.
Regards K.J Buckley... Read more
Buyer
31st Jul 2024 (6 mo. ago)
D Christensen
Angus, Dawn, Jodie and the rest of the team provided a friendly and professional service when valuing and selling our property. When challenges arose during the sale, they supported us and the buyers through to completion. They were always on top of events and we really appreciated their extensive knowledge and expertise, which made a real difference. I would strongly recommend Homecastle to anyone buying or selling a property.... Read more
Seller
22nd Jul 2024 (6 mo. ago)
D Boakye
Great team, very professional, highly recommended! Dawn worked tirelessly to support the sale of my property, I am very grateful. Many thanks to the whole team.... Read more
Seller
2nd Jul 2024 (7 mo. ago)
N Bartlett
This is the 4 th time we’ve been fortunate enough to buy/sell with Homecastle
All the team are absolutely brilliant, so professional and efficient, we’ve been kept informed throughout the sales and they are totally in top of everything
I couldn’t recommend them highly enough
Angus ,Dawn , Coral and Jodie thank you all so much , I would recommend this estate agents above all others... Read more
Seller
2nd Jul 2024 (7 mo. ago)
They’ve been excellent all the way they tailored my wants according to my needs provide good advice and generally excellent.... Read more
Seller
21st May 2024 (8 mo. ago)
D T
Tracy was so nice and friendly to show us the property.... Read more
12th May 2024 (8 mo. ago)
G Jin
Homecastle were incredible in helping us buy our first home. From showing us amazing houses within our budget to helping us negotiate an offer, right up until the completion, they were very attentive, sincere, and informative. They offered us the kind of genuine service that no other major estate agent could and that’s why I’d recommend them to any first-time buyer. Thank you so much to the entire team but especially Jodi and Dawn!!... Read more
Buyer
28th Apr 2024 (9 mo. ago)
J Renny
Very pleased to write a review for Homecastle. Angus, Dawn, and Jodie are very professional. Dawn secured an assured cash buyer. While timelines were demanding for the sale and onward purchase, Dawn ensured seamless communication and management of the buyer and solicitors to acheieve a smooth sale. Highly recommended.... Read more
Seller
10th Apr 2024 (9 mo. ago)
O Cordrey-Roberts
Home castle were incredibly professional and really helped in the buying process when issues arose with solicitors. All the staff are really nice and helpful. Highly recommend!... Read more
Buyer
22nd Mar 2024 (10 mo. ago)
E Covell
My flat purchase has just gone through and home castle were exceptionally helpful throughout, arranging countless viewings with a great degree of patience and support. Thanks so much to you all Dawn, Angus, Jodie and team!... Read more
Buyer
24th Feb 2024 (11 mo. ago)
S Boyce
The team made the process of selling my vulnerable mother’s property pain free. They looked after my mother’s interest very professionally and was considerate towards her situation. Would highly recommend their service.... Read more
Seller
23rd Feb 2024 (11 mo. ago)
A Genestine-Charlton
We had a really great experience with Homecastle for both the sale of our house and the purchase of our new home. They were very professional, reliable and lovely to deal with. I have already recommended them to friends and will carry on doing so. Huge thanks to Dawn, Angus, Jodie, Tracey and all of the team for all of your hard work.... Read more
Seller
14th Feb 2024 (11 mo. ago)
S Patel
I recently purchased a property with Home Castle, and could not have had a better experience - they were absolutely terrific! Dawn in particular made the process very straightforward and provided me with regular and helpful updates, which eased what could have been a fairly stressful situation. I viewed the property 3 times with different agents, and each agent was so friendly, informative, and just so kind. They were an absolute pleasure to deal with, and I will certainly consider them for future sales!... Read more
Buyer
12th Feb 2024 (11 mo. ago)
E Collins
I’ve always thought that most estate agents were very similar to each other. However, after ditching the chain agencies and dealing with Dawn, Angus and the rest of the team I can say they are actually fantastic. Helped me to sell in a very difficult climate, always invested and I loved the straight talking honesty. So refreshing!
Thanks all. You are highly recommended by me ????... Read more
Seller
8th Feb 2024 (1 year ago)
W Riches
Great experience dealing with Angus and Dawn. Wasn’t the easiest of sales, but their continued help and advice got the deal concluded. Would absolutely recommend.... Read more
Seller
27th Jan 2024 (1 year ago)
J Swallow
Homecastle provided excellent service during our house purchase. While showing us round, Coral was friendly and knowledgable. Dawn was available throughout to answer questions and to push towards completion. We would recommend the team at Homecastle without hesitation.... Read more
Buyer
28th Dec 2023 (1 year ago)
S Elliott
So impressed by the service provided by Homecastle when I sold my property! The team worked so hard to encourage viewings and it felt like they were by my side throughout the whole sales process. I wholeheartedly endorse and recommend them especially over an online service, which I have used in the past. Thank you to the team at Homecastle - I would undoubtedly use you again!!!!... Read more
Seller
27th Dec 2023 (1 year ago)
C ross
Tracey is absolutely lovely, great estate agent, very honest and transparent, she went out of her way to help us. Will continue working with her.... Read more
16th Dec 2023 (1 year ago)
S Mostis
I had a wonderful experience with Homecastle Estate Agents during the process of purchasing my new home. Their professionalism and expertise were truly impressive. From the initial property viewings to the final stages of the purchase, they provided invaluable guidance and support.
The Homecastle team's communication was outstanding, keeping me well-informed at every step of the journey. They were always available to answer questions and address any concerns promptly. I can wholeheartedly recommend Homecastle Estate Agents to anyone in the market for a new home. Their professionalism, communication, and expertise are second to none, and they made my home-buying experience more enjoyable.... Read more
Buyer
9th Nov 2023 (1 year ago)
H James
I initially bought my property through Homecastle in 2020. They were a pleasure to work with and ensured the process went smoothly. Following unexpected personal circumstances I found myself in a situation where I had to sell the property in 2022. Having bought the property through Homecastle, it made sense to ask them for a quote. Not only did Homecastle give me an excellent deal but the service they provided could not have been better. Their response time, attention to detail and overall customer service cannot be faulted. They made selling my property as stress free and straightforward as it could have been. I would highly recommend them to anyone.... Read more
Seller
24th Oct 2023 (1 year ago)
M Williams
Many thanks to Angus, Dawn and Jodie, expecially Dawn in the final days to exchange. Felt looked after from start to finish... Read more
13th Oct 2023 (1 year ago)
C Fo
I can’t recommend Homecastle enough. We had a very complicated chain and Dawn and the team completely showed up every other agent in the chain with their speed, accuracy and overall incredible service levels. Best estate agents I have ever worked with, on both our sale and purchase. They got us a great price and managed the whole deal so smoothly. Huge thanks to the whole team!... Read more
Seller
18th Aug 2023 (1 year ago)
Claudia
Delighted with the service from Dawn, Angus, Jodie and the whole team. Dawn in particular went the extra mile to get my purchase over the line following a couple of glitches. Great after care also. Highly recommend.... Read more
Buyer
3rd Aug 2023 (1 year ago)
J lister
I found the whole team really helpful and responsive. They took away all the stress by chasing solicitors for me, and kept me regularly updated. I would highly recommend Homecastle.
Very professional... Read more
12th Jul 2023 (1 year ago)
G Richards
If you’re reading this, you’re obviously looking for an Estate Agent and as someone that has used Homecastle as potential buyer and a seller I can honestly say, that their level of experience and knowledge is unmatched (and I’ve used other agents in the area), most notable is the level of service, there is always someone that will take a call and they always call back. Throughout the process I always felt I was in the best possible hands, in terms of price they offer outstanding value.... Read more
Seller
6th Jul 2023 (1 year ago)
apa
I chose Homecastle to sell my house as they are an independent agent. I found them very professional and efficient from beginning to end. Angus Smith had a very good understanding of the area and was very informative and Dawn Holmes kept me updated the whole time during the conveyancing stage, which at times was stressful. The rest of the staff Jodie, Coral and Tracey were also very attentive and did all they could all times. I would highly recommend Homecastle if you are selling your property.... Read more
Seller
25th Jun 2023 (1 year ago)
J Rowntree
Homecastle were extremely helpful and proactive during the purchase of our flat. They kept us informed at all times and helped speed up the process for all parties.... Read more
Buyer
16th Jun 2023 (1 year ago)
D Smith
As first time buyers we were nervous about the process but Homecastle were great at explaining everything we needed to know. We ending up meeting most of the Homecastle team due to numerous viewings and I can safely say all members of the team are wonderful to deal with. The communication from Homecastle was excellent and we were never left more than 24 hours without a response to our many questions. I'd like to thank Dawn and her team for a great experience in buying our first home. We are very happy.... Read more
Buyer
11th Apr 2023 (1 year ago)
E Blackburn
I had a great experience with Home Castle and had continued support and updates during the house buying process. Dawn, Angus and the team were all very helpful. Would definitely recommend.... Read more
Buyer
27th Feb 2023 (1 year ago)
S Williams
Just rude!
I requested a valuation and they called me but I missed the call. I called back but had phones issues and the lady said ' well go away then'. I called back straight away, told her that I herd what she said and probably shouldn't say that to a respective customer and she actually said 'oh how can I help you!'. I said 'Apology accepted' and hung up!... Read more
17th Feb 2023 (1 year ago)
J Adamson
Invaluable, if you need to buy or sell in South Norwood go here... Read more
Seller
13th Feb 2023 (1 year ago)
F Thomas
Very personal service - great local firm who went above and beyond. Dawn and her team were fabulous and gave good advice and support throughout making the moving process much easier than it might have been.... Read more
26th Jan 2023 (2 years ago)
We have dealt with many estate agents and Homecastle were by far the best. They came recommended by other well satisfied clients. Dawn Holmes is a top class professional.... Read more
Seller
20th Dec 2022 (2 years ago)
A cf
Dawn Holmes at Homecastle was probably the best experience I have ever had with an estate agent. Over the nine months of trying to buy a flat that we sadly never successfully moved into due entirely to the seller, Dawn was patient, extremely dedicated and hard working and determined. She was always courteous and professional in all her dealings, but her compassion and desire to do the best for us came through and we found a friend in our estate agent. Her efforts went above and beyond what I would expect, and she honestly redefined the stereotype of estate agents. Her colleagues were also very kind and genuinely sad that it didn't work out in the end, but despite this, I could not recommend Homecastle more. A family estate agent, who want to do the best for both buyer and seller. A+++ 10 stars, Thank you Dawn!... Read more
Buyer
20th Oct 2022 (2 years ago)
D Grant

I remember this estate agents well! Not for a good reason. I hope their management has changed. I came across them again when going through right move. The experience was so horrible I thought it may be worth a review all this time later if it is still the same lady and her son working there! I had my property on the market with them. It had little interest for weeks. I then put my property on with another estate agent and it sold straight away within a week. I went back to them (homecastle South Norwood) to look at properties to buy and the female manager at the time was very rude, condescending. "Oh those properties are out of your price range aren't they" "oh maybe when you earn a bit more" and more rude comments "oh your home was..." etc etc. I was in my early 20s but not silly. These comments were said in front of costumers. Her son who started working there at the time was laughing and an older man who also worked there was laughing and a customer was looking as she spoke. I laughed it off at the time and walked out completely embarrassed. I was young in my early 20s and I have never forgotten it because it was very rude. I do hope management has changed. Or if not the manager will read this review and think about how she effects others by her treatment and that people remember how someone made them feel, even when some time has passed. Professional people realise it is just businesses and personal attacks are not necessary.... Read more
Seller
19th Oct 2022 (2 years ago)
A Arek
Highly recommended... Read more
2nd Oct 2022 (2 years ago)
E Di?s
Dawn Holmes was absolutely brilliant and helped us buy our dream home! Our purchase was extremely difficult and took 11 months, so having Dawn in our corner making sure everybody involved is being chased was invaluable!... Read more
Buyer
29th Sep 2022 (2 years ago)
A Luscombe
The Homecastle team (through which we have both bought and sold a property) were faultless from start to finish. Their advice, level of contact, proactivity, and persistence from start to finish was exemplary, even against a tough deadline. We are very appreciative of their service and the seamless interactions with the team throughout the process. We would wholeheartedly recommend them to anyone looking to buy or sell in the area. Thank you!... Read more
Seller
26th Sep 2022 (2 years ago)
K Gross
The whole team at Homecastle have remained calm and approachable throughout the whole process of the nightmare that is buying a house! Our experience has encouraged us to always opt for a local estate agent in the future, thanks a lot!!... Read more
Buyer
20th Sep 2022 (2 years ago)
R King
Homecastle were brilliant from start to finish. Angus conducted the initial valuation and had very insightful knowledge of the area and market. I felt far more trusting of a local agent rather than a large chain, which proved valuable. Communication was excellent, particularly when we were under pressure from my onward sale, Dawn was always the other end of the phone and supported us in getting everything over the line as stress free as possible. 10/10 service would definitely use again. Thank you!... Read more
Seller
24th Aug 2022 (2 years ago)
A Fairbairn
Dawn and team are brilliant from start to finish. All new information was immediately relayed to all parties and they were pushing daily for updates on both sides. Wouldn’t hesitate to recommend Homecastle or use them again.... Read more
21st Aug 2022 (2 years ago)
J Rees
We honestly cannot fault the service Homecastle provided. Throughout our sale this family business has been prompt, helpful, willing and reasonable. They don't depend on slick estate agent spiels or dapper dress codes because they have decades-long knowledge of the local area. Look no further for SE25 sales / purchases.... Read more
Seller
29th Jul 2022 (2 years ago)
L brown
This is the second time I have used Homecastle and I honestly wouldn’t use anyone else couldn’t recommend them more highly! My sale/buy was incredibly difficult at times but Dawn and the team were always available to help. They always went above and beyond and were truly professional and knowledgeable.
Thanks again!... Read more
Seller
28th Jul 2022 (2 years ago)
S T
Angus and Dawn (and the team) at Homecastle have been amazing and despite numerous challenges along the way (completely out of their control) provided really great comms, chased third parties dozens of times and managed all sorts of issues and made sure we completed. Thank you.... Read more
5th Jul 2022 (2 years ago)
M Hayes
Dawn and Angus were friendly, efficient and professional throughout the selling our home. They were always available to answer our many questions. Thank you for, such good service.... Read more
Seller
11th Apr 2022 (2 years ago)
D Lolljee
I recently used Homecastle to sell my fathers property, the process from Homecastle from valuation to completion in my opinion was excellent. The team especially Dawn kept me regularly updated on the progress or if there was something outstanding from my end or the solicitors for me to chase. I would receive at times weekly calls with updates. I found Homecastle service value for money and I would highly recommend anyone selling their property in this area to use Homecastle. I am sure you will not be disappointed.
Thank you Homecastle team, you made this process painless and more importantly stress free!!!!... Read more
Seller
4th Apr 2022 (2 years ago)
Homecastle offered the best value out of the 3 agents we had to value our property. The team have been incredibly professional and knowledgeable throughout and managed to secure a quick sale. Thank you all! ... Read more
Seller
21st Feb 2022 (2 years ago)
S Emerson
Dawn, Nicoleta and the team offered an amazing service for me and my partner buying our first home. They arranged second viewings and helped us keep in contact with the seller to get our own checks done on the property. They always responded to emails very promptly and kept in contact when everything was taking a long time with the solicitors. If we decide to sell or buy again in the future then I know who I am going to.... Read more
Buyer
8th Feb 2022 (3 years ago)
R G
I absolutely love this place. The staff are very knowledgeable and helpful. When I bought my first home, they were very reassuring and explained everything. They were happy to chase things up for me and kept the sale process as short and sweet as possible. They don't rush you through viewings and tell you the same old descriptios of the rooms. They really know their stuff. When I got married and wanted to look for a bigger place , I bought through them again and they have gotten even better! They are seriously excellent. Very glad they were who we bought with. Amazing!... Read more
Buyer
31st Jan 2022 (3 years ago)
C Mason
I have just purchased my first property through Homecastle, both Dawn and Angus were extremely proactive throughout the entire process. I can only leave 5 stars as I can't see how they could've done a better job.... Read more
Buyer
29th Dec 2021 (3 years ago)
R Dawson
Dawn and her team at Homecastle have just sold my mother's house. The service they provided was excellent. They are dynamic and efficient. And I much appreciated them being so communicative and always quickly available on the phone every time I called them.... Read more
Seller
15th Dec 2021 (3 years ago)
A Wagstaffe
I had an excellent experience with Home Castle. They were responsive, efficient, friendly and helpful from my first communication with them to my last. Would definitely recommend.... Read more
11th Dec 2021 (3 years ago)
J Train
We’ve recently purchased a property through Homecastle and we have to say they were the best estate agents we’ve dealt with. Dawn kept the whole (rather tricky) sale together and was always on hand to deal with any enquiries we had. Really really impressed with the estate agents and would happily use them in the future.... Read more
Buyer
4th Dec 2021 (3 years ago)
N Smartt
Just bought my first home through Homecastle and they were great every step of the way. Perfect for a first time buyer - Thank you so much Dawn, Angus and the team! Xx... Read more
Buyer
22nd Nov 2021 (3 years ago)
S Quayle
Dawn and the whole team were great during our recent property purchase. They were very communicative and helpful when dealing with the sellers dismal conveyancers.... Read more
Buyer
7th Nov 2021 (3 years ago)
Very professional, knowledgable of the local market and regularly in contact with me regarding sale. ... Read more
Seller
31st Oct 2021 (3 years ago)
Prolonged stressful experience which culminated in crushing disappointment. I am furious at myself for repeatedly going against my better judgement.... Read more
Seller
30th Sep 2021 (3 years ago)
A Shelley
The Homecastle Team did a fantastic job of selling our one bed flat.
From day one they drove the sale, were proactive in all aspects, generated offers and kept us fully informed every step of the way!
We would definitely use them again!... Read more
Seller
30th Sep 2021 (3 years ago)
J Richards
I had a brilliant experience with Dawn and the team, could not recommend more highly. Dawn was so quick to respond, and kept on top of everything throughout the process communicating regularly to provide updates. She helped with numerous issues across the journey, going above and beyond to get us to completion. This was all over 10 months so to provide such fantastic service and help over that time was fantastic and truly helped make an otherwise stressful process much better. I'm so grateful to Dawn and team for being the light in an otherwise trying first time buying experience!... Read more
Buyer
21st Jul 2021 (3 years ago)
S B
Dawn, Angus and the team at Homecastle have been absolutely fantastic. They found us a buyer in difficult circumstances (re covid) and kept us in the loop at all times. Where this agent really stands out is in the process after offer has been accepted. They kept track of the whole chain for us, pushing where required and were in touch with all agents and solicitors. We felt very well looked after compared to past experiences with other agents and Homecastle clearly care about all their clients throughout the whole process. They are respectful, professional, friendly, keep people well informed and do all they can to help both buyer and seller. The team is experienced and knowledgeable about property transactions and know South London very well. They always replied to all our calls and emails within a few hours and were always open to being asked questions. Highly recommended.... Read more
Seller
9th Jul 2021 (3 years ago)
Dawn, Angus and the team at Homecastle have been absolutely fantastic. They found us a buyer in difficult circumstances (re covid) and kept us in the loop at all times. Where this agent really stands out is in the process after offer has been accepted. They kept track of the whole chain for us, pushing where required and were in touch with all agents and solicitors. We felt very well looked after compared to past experiences with other agents and Homecastle clearly care about all their clients throughout the whole process. They are respectful, friendly, keep people well informed and do all they can to help both buyer and seller. The team is experienced and knowledgeable about property transactions and know South London very well. They always replied to all our calls and emails within a few hours and were always open to being asked questions. Highly recommended.... Read more
Seller
9th Jul 2021 (3 years ago)
G Godfrey
We just bought a house via homecastle and they were so helpful and responsive, and so knowledgeable about the area. Would highly recommend using them and we would use them again once we come to sell later down the line.... Read more
Buyer
25th Jun 2021 (3 years ago)
P Wall
Dawn, Angus and Team are excellent. I would highly recommend their services. Have bought and sold with them and found them extremely knowledgeable about the local area. They manage the process well and tell the truth. Appreciate your help... Read more
Seller
25th Jun 2021 (3 years ago)
J Forde
I recently purchased a flat with Homecastle and I was so impressed with the level of communication and professionalism from Dawn. Everything was checked so thoroughly and I was updated constantly throughout the process. I would absolutely recommend Homecastle when buying a property and I cannot thank the agency enough for all the help and guidance they provided me as a first time buyer.
- Jenny... Read more
Buyer
24th May 2021 (3 years ago)
P Glowinski
Dawn and the team were super helpful during the purchase of my flat. I would certainly use them if/when I come to sell.... Read more
Buyer
11th May 2021 (3 years ago)
A pf
I recently sold my property using Homecastle as my selling agent. I was pleased with how knowledgeable Angus was of the local area during the process of getting property on the market and securing a buyer. I was also thought the progression side or the business was efficient and responsive - Dawn always got back to me by phone and email promptly. I would recommend Homecastle to anyone selling a property in South Norwood. Whilst the process of selling was stressful, Homecastle did all they be could to expedite the process.... Read more
Seller
11th May 2021 (3 years ago)
I Stan
We didn’t actually end up buying our property with Homecastle - however we would have done if we could. We were shown round many properties by Coral, who works for home castle, last summer and her service was exceptional. She was efficient, friendly, helpful and found us so many places to look at. It just so happened we found a place in one the streets she showed us but was with a different agents. We were actually disappointed that we couldn’t say we bought with Coral as she was absolutely superb.... Read more
Buyer
2nd Apr 2021 (3 years ago)
G G
The whole team at Homecastle are a credit to the company. From the first phone call through to completion of the sale, the whole process has been a breeze thanks to Angus and his team.
They kept me up to date at every stage and I have never once had to chase them up for anything.
Excellent service all round and I would highly recommend them.... Read more
Seller
2nd Apr 2021 (3 years ago)
J Suet
I used Homecastle for the sale. What I liked the most with them is unlike other agents in the area they were extremely ethical. They took great care to explain their contracts (which had no sneaky clauses such as sole selling or agency rights), explained the changes in government rules due to covid (e.g. in giving regarding end of tenancy notice) and did not inflate estimated sale prices just to win the sale contract. A big shout out to Dawn and Angus who went above and beyond to make my sale as smooth as possible. If I were to sell again in the area I would use them.... Read more
Seller
15th Mar 2021 (3 years ago)
K Miller

After doing my research I had short listed a number of agents in the south Norwood area to list my property with and Homecastle was in my top 3. I had initially gone for an online agent who were not getting me the results, so after a month on the market I wanted to switch to a high street agent, I had called Homecastle wanting to instruct them but was told, by the owner, that they wouldn’t take on my property at the initially agreed listing price because they had since taken on another property on that street which was marketed at a lower price (£15k lower!). This property was not only significantly smaller but not at the same decorative order as mine (latter being my opinion but also others who had seen both). I fell short of pleading with them to take mine on havening already experienced a month on the market with no avail and already dropping the price. Clearly there was some affiliation with the vendors as the Homecastle owner even stated and I quote “maybe we can list yours later at that price once we have sold this one”.... (5 months later that property was still on the market at an even lower price!)
I ended up listing with another local agent and that was the best decision I ever made. A much more energetic, eager to sell team got me 3 offers within the first few days and I ended up selling £25k higher than Homecastle wanted to list it.
I am really disappointed with the way I was treated by Homecastle, particularly as I wanted to list with them. I can only hope this was an isolated case.... Read more
Seller
10th Mar 2021 (3 years ago)
R Richards
From the outset the whole team were very approachable, contactable, prompt and professional. Both Dawn and Angus were amazing throughout. It is great to see local agents manage a transaction with the level of transparency and integrity that Dawn showed. I am looking forward to dealing with Homecastle again in the future and highly recommend them.... Read more
21st Feb 2021 (3 years ago)
S clive
Homecastle have just helped us to buy our first home and we are so pleased with the service and patience they had with us. Angus in particular was always there to give us a word of advice which was much appreciated... Read more
Buyer
17th Feb 2021 (3 years ago)
D Snook
We had a really great experience with Homecastle. Communication was always there and we were kept updated throughout the purchasing process.... Read more
Buyer
13th Feb 2021 (3 years ago)
J rawlinson
Recommend Homecastle very highly to anyone looking to buy or sell in South Norwood, they have served the area for many years and are clearly invested in it which is nice to see. We had some delays selling our house due to covid19 but they were on top of everything and saw us through to the end. You are in safe hands here.... Read more
Seller
10th Feb 2021 (3 years ago)
N Halila
Highly recommend Homecastle if you are considering selling your house. They have an expert knowledge of the local market, they valued our house in the middle of two other agents that were wildly different from one another. Lo and behold, Homecastle got it right and had an offer within our timescale.
The after offer agreed process was fantastic and one that I perhaps didn't fully understand until going through. Never underestimate how much work goes into getting everything over the line, I really believe Homecastle added so much value to this. Thank you to Angus, Dawn and all at Homecastle!... Read more
Seller
1st Dec 2020 (4 years ago)
A mandal
Angus and Dawn couldn’t have been more helpful over the sale of my wife’s flat. The entire process was fairly straightforward and we were kept up to date continuously.
We were interested to learn that they are the longest established agent in South Norwood, I believe going back to the 1970’s and Angus explained that according to the right move website, no other agents sell more properties in South Norwood than they do and this has been the case over many years.
Highly recommended!!... Read more
Seller
4th Oct 2020 (4 years ago)
V Benaragama
I have been extremely impressed with the efficient service I have received from Homecastle Estate Agents who I have just recently purchased a property through. Nicoleta was very professional and helpful when it came to negotiating the purchase of my new property and has kept in touch throughout the process. Should I need to use a local agent to buy or sell a property in the future I would definitely work with Nicoleta @ Homecastle again and would also be happy to recommend to friends and family.... Read more
Buyer
18th Sep 2020 (4 years ago)
A Aliman
Best ever Estate Agent, had wonderful experience with Homecastle, they been very helpful in our process in finding our ideal home! Hats of to Dawn who was on top of everything and update us all the time !Many thanks to Nicoleta who was very knowledgeable and very patient
Highly recommended! You won't be disappointed... Read more
18th Sep 2020 (4 years ago)
A everington
After being promised the world then agreeing to go on the market, everything else went downhill rapidly from there. I never received any calls regarding the marketing of our home, when we called in we would be told "were the best agent in town so relax" which to say the relaxed approach materialized in 2 viewings within 5 months! they booked so called viewings which always somehow cancelled, to me this was the worst experience i have ever received and even resulted in us loosing our dream home. homecastle more like home rubble.. terrible... Read more
Seller
14th Sep 2020 (4 years ago)
P Willsher
Buying through Homecastle was a really good experience. Dawn was great at keeping us updated and they were on top of the process the whole way through. Would definitely use them again.... Read more
Buyer
23rd Aug 2020 (4 years ago)
J Wignell
My partner and I recently bought our first house with Home Castle and we couldn't recommend them strongly enough. Friendly, professional and informative, Dawn and the team where fantastic and held our hand throughout the process! Would have been lost without them!... Read more
Buyer
6th Feb 2020 (5 years ago)
C Hildrey
We had a fantastic experience with Homecastle. Jason, Dawn, and Angus were each exceptional in their roles and helped guide us, as first time buyers, through a rather convoluted purchase with many obstacles. From Jason showing us around to Dawn's inexhaustible chasing of others to Angus handing us the keys - they were always friendly, professional, and communicative which is what you hope for when dealing with such a large purchase. I would thoroughly recommend them to anyone.... Read more
Buyer
7th Jan 2020 (5 years ago)
I was impressed with their constant communication, always updating me on the status of proceedings.... Read more
Seller
25th Dec 2019 (5 years ago)
R Howells
We purchased our first home with Homecastle and recently sold it 5 years later to upscale and start a family. It's worth noting that we received a loyalty discount second time around.
Dawn, Angus and Jason were fantastic throughout both journeys.
Angus; always ready to be straightforward about needs and requirements, and must surely be the number one go to man for local knowledge which is always a nice touch when buying. During the sale and purchase of our second home, Dawn was surely the reason that the transaction went through - furiously chasing on our behalf on both sides of the chain and never leaving questions unanswered - we couldn't have asked for more. Thanks to the Homecastle team!... Read more
Seller
8th Dec 2019 (5 years ago)
G Kyrke-Smith
Very lovely and friendly local estate agents who know the area inside out and genuinely want to help - recommended.... Read more
27th Nov 2019 (5 years ago)
S Bayley
Jason was very helpful and supportive with good communication.... Read more
17th Oct 2019 (5 years ago)
G Sargsyan
Thank you so much Homecastle for all your help! Jason was a fantastic agent and really knew about the market.... Read more
12th Oct 2019 (5 years ago)
S Bastani
Jason is by far the best agent i have ever had the pleasure of working with.
His attention to detail, willingness to go above and beyond to help you and general lovely persona really made my search a far more enjoyable one. I literally cant recommend Jason more highly. 10/10!... Read more
23rd Sep 2019 (5 years ago)
apollomakingbeats
Not impressed by any aspect of their service. Poor .... Read more
23rd Aug 2019 (5 years ago)
A Cox
Myself and my partner recently purchased our first home together from Home Castle. Dawn, Jason and the rest of the team were amazing throughout the whole process. Really helpful, informative, professional and willing to answer any queries that popped up. Would definitely recommend them to anyone.... Read more
Buyer
20th Aug 2019 (5 years ago)
N Bryan
Out of all the estate agents I have dealt with most recently Homecastle, particularly Jason have been one of the best in terms of helpfulness towards the customer, listening to the customers needs and for going out of their way to find the right property. I never felt pressured or hassled by Jason nor was a bombarded with phonecalls or emails as is sometimes the case with larger firms. My property wasn't found through Homecastle on this occasion however I will always recommend them and will use them again in the future - thank you!... Read more
12th Jul 2019 (5 years ago)
A Williams
Jason has been a very warm, genuine and helpful estate agent. I felt comfortable with him from the start, he is incredibly quick to answer emails, doesn't feel pushy and has kept me updated every step of the way so far.
Would highly recommend Homecastle to any first time buyer looking to feel well looked after.... Read more
Buyer
25th Jun 2019 (5 years ago)
E strachan
Dawn, a really really big thank you. In fact I can't thank you enough. I have no words to thank you any higher.
I really appreciate what you have done for me. You have truly gone over and above.
You have been part of making me very happy..
I will always remember this..
Thanks Angus Jason and Jodie. You have also been great.
Emily... Read more
15th Jun 2019 (5 years ago)
P Tsoflias
Had a wonderful experience with Homecastle everything went so smoothly and efficiently and the lovely young man Jason saw to that. Nothing was any trouble
I recommend them to anyone buying or selling... Read more
Seller
13th Jun 2019 (5 years ago)
Very Helpful and understanding
Would highly recommend... Read more
Seller
25th May 2019 (5 years ago)
N Baptiste
Jason was excellent throughout the whole process. Reliable, helpful and very friendly without being pushy or using any tricks associated with estate agents.
We would like to thank Jason and Angus for helping us to purchase our first home.... Read more
Buyer
24th May 2019 (5 years ago)
W Hoyles
We didn't end up finding our home through Homecastle but Jason was incredibly helpful and one of the best agents I've encountered - friendly, knowledgable and not pushy.... Read more
7th Apr 2019 (5 years ago)
J Yarde
We’ve had a really good experience buying with Homecastle. Jason has been diligent and attentive - coming back quickly with straight answers to any questions we’ve had. Top notch service overall - recommended.... Read more
Buyer
28th Jan 2019 (6 years ago)
K Stowar
I received great service from everyone at Homecastle. They were patient, helpful and understanding. If it weren’t for Jason, I wouldn’t have got such a great deal on my purchase!... Read more
Buyer
20th Dec 2018 (6 years ago)
L Adams
I sold my home with Jason and the Homecastle Team. They were all excellent. Professional and supportive throughout the entire process. Highly recommended.... Read more
Seller
19th Dec 2018 (6 years ago)
D Wright
Great Estate Agents. Brilliant customer service. Everybody is genuinely very friendly and supportive. They keep in regular contact and can't seem to do enough to help you through the process of a purchase. Can't recommend them highly enough.... Read more
Buyer
10th Dec 2018 (6 years ago)
A Shields
Dawn and Angus were very friendly, efficient and professional throughout the process of buying our house through them. They were very quick to answer any questions we had and we couldn't recommend them highly enough... Read more
Buyer
26th Oct 2018 (6 years ago)
T Winter
Highly recommended. Jason and Angus could not have been more helpful and informative from start to finish. The whole process was very smooth and easy. Would definitely use these guys again in the future.... Read more
19th Oct 2018 (6 years ago)
J Smyth
Homecastle and our estate agent Jason were a great help to our house search and eventual purchase. Both Dawn and Jason helped answer our many questions, were great go betweens liasing with vendor and solicitor and enabled many visits to the house. Would fully recommend the team and service to anyone searching in the Norwood area.... Read more
Buyer
4th Oct 2018 (6 years ago)
K Gummer
We worked very closely with
Jason Neophytou and Dawn Holmes when purchasing our property with Homecastle - the level of service we've received from start to finish was fantastic. As first time buyers the process can seem daunting but we didn't feel that at all with Jason and Dawn. I wouldn't hesitate in working with them again in the future.... Read more
Buyer
11th Sep 2018 (6 years ago)
M Best
Professional, Friendly & Reliable.... Read more
23rd Aug 2018 (6 years ago)
We had the misfortune of asking them for a valuation, and when we chose another estate agents they kept pestering me with weekly phone calls, even after the sale, until the sign was removed. What is ironic is that I liked them as an agency and I nearly used them instead of the others, but because of this my daughter who is seeling her flat, didn't even bother to call them in for a valuation. Stupid way of losing business.... Read more
3rd Aug 2017 (7 years ago)
G Lot2
Good offers... Read more
12th Dec 2016 (8 years ago)