Stirling Ackroyd Thornton Heath: Your local property experts! With extensive knowledge of the area, we're here for your buying, selling, renting, or letting needs. Located on High Street, Thornton Heath offers classic Victorian housing and easy access to Central London via regular trains. Situated in the London Borough of Croydon, it's a popular choice for commuters, nestled between Croydon and Norbury.
Opening hours
Monday8:30am - 7:00pm
Tuesday8:30am - 7:00pm
Wednesday8:30am - 7:00pm
Thursday8:30am - 7:00pm
Friday8:30am - 6:00pm
Saturday8:30am - 5:00pm
SundayClosed
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Stirling Ackroyd - Thornton Heath Reviews (52)
Have you used this agent?
69%
8%
0%
2%
21%
H H
If I could leave 0 I would. The type of agency to be kind to your face but really will bully/ trick you for money. They recently forced a tenant into situation where they would be homeless by getting new tenants to sign a contract for the property when current tenants did not confirm a date to move out or that they were happy to proceed (this is before original tenancy was completed).
Then they proceeded to mock and gaslight the tenant for being scared of homelessness. They also overcharged the landlord.
Not to be trusted. Terrible service.... Read more
15th Apr 2024 (25 weeks ago)
K Aderibigbe-Suckoo
If I could give 0 stars I would.
This agent has attempted to force my partner out of her current rental property. They started viewings on the home and agreed to let the new tenant move in before they confirmed a move-out date with her.
After she asked them for help. They attempted to guilt trip her and bully her into moving into a property that was not suitable.
Agent is not to be trusted. They routinely go back on their word. They have made my partner feel desperate and pressured as she has nowhere to go.
I cannot recommend any agent that would act in such a way.
They agree a contract with a tenant without the current tenant having a move out date!!!... Read more
12th Apr 2024 (25 weeks ago)
O Abrefa
My experience with Stirling Ackroyd was outstanding from my very first interaction at the valuation stage all the way through to completion. Victor and Jo were really communicative, knowledgeable, persistent and I really felt like I could trust them. The service they provided made the stressful process of selling a house for the first time so smooth and almost enjoyable. Thanks guys, I would recommend you a thousand times over :)... Read more
6th Dec 2023 (9 mo. ago)
E Emmy
The staff of Stirling Ackroyd deserve the 5 star review that we have given to them. We were not too certain of the house market climate with respect to certain issues when we put our house up for sale about 2 years ago when Covid was just starting to decline. They did their best to sell our property though we could not find any suitable property to buy at that time.
The second time around, early this year, we asked them to do the same again. They performed brilliantly.
The manager, Victor was brilliant. His team of workers are very efficient and they all communicate very well with clients giving updates and essential information during the entire process.
Victor and his team are well versed in and have a very good knowledge of the market situation, prices, pricing etc in the Thornton Heath and Croydon area. Joanna of the Thornton Heath branch and Sophie of the progression team were also brilliant.
All in all, we recommend their services for property sales and vouch for their professionalism, competency, communication and friendliness laden with customer respect & excellent customer service.... Read more
26th Aug 2023 (1 year ago)
M Gentile
Great experience!
I was working abroad and could not view the house but Joanna reassured me that she would give me chance to view it at my return and this is what happened. I loved the flat and offered and I can finally say I purchased my first home! Thank you Joanna and also Sophie from the sales development team.... Read more
18th Jul 2023 (1 year ago)
Anonymous Homeseller
Excellent liaison
Agents polite, courteous, and easy to communicate with.
Good at explaining the process when asked
Got quite a few viewers through the door in a short space of time.... Read more
5th Jul 2023 (1 year ago)
C Aning
I don’t write reviews often but I had to because of the excellent service I received. Joanna is literally the best estate agent I have ever met, personable, very honest and goes above and beyond.. she really cared about our needs and knew what we were looking for in a property. Although we did not end up buying a property through Stirling ackroyd. Joanna did everything she could to help us find the right property, even to the point where she said to us that we should definitely buy the property we were looking at with another agent!
If we sell in the future we would definitely love to sell through Joanna! absolutely the best!... Read more
10th May 2023 (1 year ago)
P McLintic
Very professional, friendly and effective. The complete estate agency.... Read more
9th May 2023 (1 year ago)
J Clayton
Sterling Ackroyd in Thornton Heath went the extra mile to do everything possible they could to sell my property and allow me to move. It took longer than expected but they persevered and eventually everyone in the chain was able to sell and move Thank you all.... Read more
11th Apr 2023 (1 year ago)
J Grazette
It has been a pleasure to have Stirling Aykroyd market and sell my property.
The staff were amiable, courteous, informative and conducted themselves professionally at all times.
Stirling Aykroyd did everything to ensure that the process was manageable and as stressfree as possible.
It gives me great pleasure to recommend Stirling Aykroyd to those thinking about selling or planning to sell their property.... Read more
16th Mar 2023 (1 year ago)
S B
From viewing the property to getting the keys, everything was carried out professionally and in good time. Michaela especially was very polite and friendly and made this an easy processes considering how stressful moving can be.... Read more
31st May 2022 (2 years ago)
S philipose
Had good experience with Stirling Ackroyd, especially Gemma was so helpful throughout the process. Would suggest to people looking for a property to rent or buy.... Read more
19th Jan 2022 (2 years ago)
A Kadir
Gemma and Gavin are very professional, friendly and helpful. We are very happy with the service and support we received. It is our first time using Stirling Ackroyd and every question/ doubts we had were always addressed and clarified. As a landlord I highly recommend this team's service with a special mention to Gemma.... Read more
9th Dec 2021 (2 years ago)
A Bobie
Excellent service through out the journey... Read more
1st Jul 2021 (3 years ago)
A MA
Excellent service ,thank you.... Read more
8th Apr 2021 (3 years ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.