J Beckwith
I worked with Mark Waldron on our sale and purchase through Knight Frank in Sevenoaks and I can’t recommend him highly enough. Through the process I’ve interacted with a few agency’s around the town and honest he’s head and shoulders above the rest - knowledgeable, helpful, responsive and friendly. The KF machine runs really efficiently and I’m certainly a happy customer.... Read more
Seller
21st Dec 2024 (13 weeks ago)
H Vogelberg
We would like to thank Mark Waldron and the whole Sevenoaks office for their incredible effort and support in the sale of our house. In a difficult market environment, we always felt looked after and guided in the right direction during this process. Mark is always available even outside office times and has shown an incredible endurance to push this sale through, thanks again, Mark & team.... Read more
Seller
16th Dec 2024 (14 weeks ago)
C park
Faced with a difficult market Oli and Jade were extremely professional throughout and secured the sale of our house. Having worked with many estate agents over the years, I cannot recommend them more highly, they are simply The Best.... Read more
Seller
14th Nov 2024 (18 weeks ago)
We have been brilliantly supported and guided through the vicissitudes of a purchaser who had to withdraw at a late stage and then an overseas purchaser with 'complications' by the wisdom, balance and integrity of James and his logistically gifted and ever pleasant assistant, Jane. We thank them both for turning potential nightmares into sweet dreams!... Read more
Seller
31st Jul 2024 (7 mo. ago)
A F
I know it is a tough market to sell with high rates, but the experience wasn’t great. We have been consistently pushed to lower our price, to a point it becomes really irritating.
The buyers they found was not vet properly been told they already exchanged, pushed us take property off market then turn out they didn’t, and chain fell because our buyers’ buyers withdraw last minute. Wont recommend and won’t use them again.
In this case I mark this to one star, we didn’t ask for more than you proposed, so our inspiration wasn’t higher than what you agreed. If we go with KF with lower price for easy sale, what is the differences between you and purple bricks?
You could validate with the buyers solicitors but didn’t manage to do that. That is just basic due diligence.... Read more
Seller
10th Jul 2024 (8 mo. ago)
M naji
Disappointing customer service
We contacted knight Frank Sevenoaks and asked for an evaluation of our house with the aim to sell in a few months. First we're given an appointment, which was then cancelled on the day, we never received an alternative appointment, we emailed them asking to send another agent or re-arrange, we never received a reply, never heard from them again, it has been 4 weeks. Very disappointing and unprofessional.
I gave them 2 stars for the initial contact.... Read more
Seller
1st Jul 2024 (8 mo. ago)
P Fenwick
Dealt with Mark Waldron on the sale of our house in Riverhead. I would highly recommend both Mark and Knight Frank.
Right from the initial valuation appointment, mark gave really solid advice on how to maximise the marketing of the house to achieve the best price in a reasonable timescale. This was in summer 2023 and a difficult market to sell in.
Knight Frank got lots of interest in the house and had multiple offers. This was because we followed Marks pricing advice and they put together some really lovely photos, brochures and adverts.
We did have issues with our first buyer, who messed us around. Mark spotted this quickly and he was replaced with another buyer within a week.
Mark has supported us through the post sale process, always happy to help speak with buyers, solicitors and other agents.
If you are serious about selling in Sevenoaks then I highly recommend you talk to Mark and his team at Knight Frank.
Thank you... Read more
Seller
9th Nov 2023 (1 year ago)
M Kelekun
Myself and my partner were buying from a seller using Knight Frank estate agent, so were on the receiving end of their work. We have received nothing but great communication, guidance and timely responses. We are first time buyers and have experienced such a stress free process a lot of which came from the support of Mark Waldron leading the process and keeping us informed throughout. We will definitely be holding Knight Frank in mind for any future properties we sell. Thank you!... Read more
Buyer
8th Sep 2023 (1 year ago)
C Reed
James and the KF Sevenoaks team were fantastic throughout the whole process. It’s very easy to under estimate the value a great estate agency can bring to the house selling process, which in itself is quite stressful. James was very professional guiding us through the sale process and keeping us updated at all times. If you are planning to sell a property in Sevenoaks, we would thoroughly recommend James and the team.... Read more
Seller
28th Aug 2023 (1 year ago)
D Norris
We've just sold through Knight Frank (James Storey) and were delighted. We went with James/KF because they focused on evidencing why they thought we would get the asking price, rather than the well known competitor who focused on why the same proposed asking price was likely to be difficult to achieve. While buying, we came across the competitor again - Knight Frank were way better. James was professional, calm and tenacious throughout and we felt our interests were properly looked after. We never lacked for attention; nor honest assessment of challenges we had in the process; and so felt well-informed and well advised at all times. Mostly, we felt Knight Frank were really interested, unlike other agents we have used who wanted the fee but didn't want to earn it.... Read more
Seller
13th Jul 2023 (1 year ago)
S Perry
Mark and team have been a pleasure to deal with. Extremely professional and made the selling experience very simplistic and smooth.... Read more
Seller
3rd May 2023 (1 year ago)
T Bruce
Mark Waldron has been absolutely excellent selling our house and helping us with our next move. Every step of the way he has supported and advised us and his knowledge and experience has been invaluable when things became more challenging. He has worked incredibly hard to help us with all aspects of buying and selling and we have been really impressed with his professionalism and how contactable he was, to ask him anything at any time. We cannot recommend Mark highly enough.... Read more
Seller
1st Nov 2022 (2 years ago)
Y Khan
Great advice... Read more
14th Feb 2022 (3 years ago)
E Alteirac
Compared to their nearest competitors, they were far more reactive and efficient. A very professional and easy transaction... Read more
12th Apr 2021 (3 years ago)
M Wellman
My experience of selling my house through Knight Frank has been excellent, specifically Maddy. She always went above and beyond at every stage to ensure the process was calm and even pleasant! We exchanged and completed ahead of schedule. Thank you for everything Maddy, Liz Wellman... Read more
Seller
3rd Aug 2020 (4 years ago)
C Finn
Maddy Greenwood is absolutely exceptional and made the whole sale process easy and stress free. Maddy was responsive and diligent and I have no hesitation in recommending her.... Read more
Seller
28th Jul 2020 (4 years ago)
M N
George and his Team provided an outstanding professional, efficient and friendly service during the recent sale of our Property in Sevenoaks.
George provided excellent professional advice and did a great job in proactively and effectively managing all parties and parts of the sales process.
I would highly recommend George and his Team at Knight Frank Sevenoaks.... Read more
Seller
22nd Feb 2020 (5 years ago)
M Dobson
I highly recommend George Berry and his team. George has a vast knowledge of the local area and the market. I had been searching for a house in a very particular location for a number of years. George found it for me before it went on the open market and also then found me a buyer for my own property very quickly. The transaction turned out to be a very challenging one due to extremely tight deadlines, but George worked unbelievably hard to get it over the line in difficult circumstances. He and his team did a fantastic job and I am very grateful to them. A good agency with a great team.... Read more
Seller
17th Feb 2020 (5 years ago)
F Watson
Mandy and the team at KF Sevenoaks were fantastic! Mandy gave great advice on price and marketing approach. Crucially she took on the role of keeping the chain going. Close contact with the other agents and and in depth knowledge of legal and financial matters, closed the deal only 4 months after first launching to market. I'd happily recommend Mandy.... Read more
Seller
14th Oct 2019 (5 years ago)
R Fowler
Having just sold our property through Knight Frank, Sevenoaks, we have been impressed from start to finish with the level of professionalism we experienced from the entire team.
A special thanks to Madeleine Greenwood who made what was a difficult transaction bearable for all concerned with her level of patience and good nature and her ability to ensure that we communicated all aspects of the sale throughout the progress.
We would be delighted to recommend Knight Frank as a local agent.... Read more
Seller
26th Sep 2019 (5 years ago)
C Young
Maddy, George & Team have been a delight to deal with. They are professional, expert in their field, diligent, trustworthy and focused, allowing me to focus on the day to day, without interruption. Thanks ever so much, I won't be going anywhere else in future.... Read more
20th Sep 2019 (5 years ago)
A CLOUGH
It has been a pleasure working with Mandy and the team at Knight Frank in Sevenoaks on the recent sale of our property. The service we received was friendly, professional and efficient. I felt our sale was in very safe hands with Mandy and Louisa, we would not hesitate to recommend this agent.... Read more
Seller
28th Aug 2019 (5 years ago)
L Aski
We purchased a property through KF Sevenoaks office and were very impressed by their professionalism and most importantly levels of communication throughout the process of the sale In particular George Berry and his PA, Jane. All viewing requests were met and paths of communication open. Every team member was very polite, efficient and helpful. We would highly recommend them as an agent and will definitely use them in the future.... Read more
Buyer
10th Jun 2019 (5 years ago)
P Coady
We have just bought a house in Sevenoaks from Knight Frank and Mandy Bissell provided us with a prompt, professional service at all stages of the process. This was not an easy purchase and Mandy did a marvellous job with keeping us informed of progress and communicating with all parties involved. Based on my experience, I would highly recommend Knight Frank Sevenoaks and, in particular, Mandy.... Read more
Buyer
23rd May 2019 (5 years ago)
A Philip
George Berry and his team were supportive, helpful and professional throughout an extremely difficult and protracted transaction. I wouldn't hesitate to recommend them... Read more
22nd May 2019 (5 years ago)
R Charles
George Berry managed to navigate a protracted and difficult deal over the line by using diplomacy and sound judgement. His experience shone through when the going got tough and the sale took place despite days when all seemed lost.... Read more
Seller
20th May 2019 (5 years ago)
D Snowden
Excellent communication through a very difficult and stressful time.... Read more
8th Apr 2019 (5 years ago)
R Baxter
Mandy did an amazing job of keeping the chain moving under difficult circumstances. I would strongly recommend using this agency based on my experience with her... Read more
2nd Apr 2019 (5 years ago)
C Stewart
A good selling experience from start to finish, comparing more favourably than other agents recently used by us; good advice on marketing materials, arranged lots of viewings and communicated well before and after each, then navigated the final sale process sympathetically and efficiently. Special thanks must go to the hugely experienced George Berry.... Read more
Seller
27th Feb 2019 (6 years ago)
A Sherwen
The team at Knight Frank, and in particular Louisa, were excellent at keeping our sale and purchase on track. I would recommend them as a knowledgable and professional local agent.... Read more
Seller
16th Sep 2018 (6 years ago)
C Bates
We sold our home recently through Knight Frank in Sevenoaks. All the members of the team we dealt with were polite and professional and provided an efficient service from the office staff to the viewing assistants . The sale was protracted over 7 months because of problems further down the chain, but throughout the process we had a consistent single point of contact and support from the team and we were informed when staff were on holiday to help manage expectations. I could not recommend Knight Frank at Sevenoaks more highly, especially if you have an' out of the ordinary' property to sell.... Read more
Seller
16th Nov 2017 (7 years ago)
M Taylor
Ross and the staff at Knight Frank in Sevenoaks provided an excellent service during our recent sale. The communication was quick and efficient, and Ross was working well into the evenings to help it all work out. It's no exaggeration to say that the chain would probably have fallen apart if it had not been for Ross's coordination of the chain from top to bottom. A member of staff even came to the house to provide reassurance and company to my elderly mother when she would otherwise have been left alone with our buyer's surveyor - and he stayed for the duration. The end result was very satisfactory. In summary: highly recommended!... Read more
Seller
14th Aug 2017 (7 years ago)
J Costello
George and his team provided outstanding personal and professional advice throughout our recent sales process. I would thoroughly recommend himself and his team to any future buyers and sellers. John and Julia... Read more
Seller
6th Jan 2017 (8 years ago)
Palm7films
George Berry dealt with our recent house sale with consummate tact and diplomacy. He is a calm influence - and always on hand with reasoned advice. George has a thorough knowledge of the local market and an unflappable manner. Couple this with accomplished interpersonal skills and you have an excellent agent. I recommend him and his team.... Read more
Seller
21st Dec 2016 (8 years ago)
A Kosti
Very professional and individual tailored service given to us by all the Sevenoaks team that we dealt with especially George Berry.We would highly recommend .
Tonia and Nicholas Kostis.... Read more
5th Dec 2016 (8 years ago)
Amanda
Extraordinary service, faultless professionalism and negotiation with honest communication resulting in a fast efficient sale. Tilly is a credit to your team she is mindful of the sale process but not at the expense of the customers feelings. Knight Frank's trademark is the experience that your customer leaves with and Tilly is about the best that you can get.... Read more
Seller
3rd Dec 2016 (8 years ago)
A Pollock
Thanks very much to the Knight Frank sales team for their expert support over the past months leading to the sale of our family home - the Malthouse. This was made so much easier because of the professional relationship that the team built up with us, giving us confidence every step of the way.... Read more
Seller
2nd Dec 2016 (8 years ago)
M Pandey
I interacted a lot with everyone in the branch when I was looking to buy my property and found them extremely professional. When it came to selling, I chose them as my agent and they did a fantastic job. Ross in particular was amazing, he kept on the top of things and chased all parties to keep on schedule.... Read more
Seller
15th Nov 2016 (8 years ago)
fwelly
We have sold two houses in the last 5 years with George Berry at Knight Frank and feel we have got to know him and the team at Sevenoaks really well. From the beginning we found them to be thoroughly likeable, and accessible,knowledgable about the area and the market, giving us sound advice and consistent support during the inevitable ups and downs of house selling.They were always professional and committed to excellence in communications and arrangements making life much easier for us as a family.They really did do all the work and took away the headaches for us. They remained fully involved and proactive until exchange and completion.I could not recommend knight Frank especially George Berry and Jane Wells-Johnson more highly.... Read more
Seller
11th Nov 2016 (8 years ago)
S Taimur
ABSOLUTELY RUDE AND POOR SERVICE! VERY UNPROFESSIONAL.... Read more
28th Apr 2016 (8 years ago)
S Wright
My wife and I were always impressed by the thorough professionalism of George Berry and his excellent team at Knight Frank in Sevenoaks. Throughout the rather protracted experience of selling our family home of over 28 years, we were always given honest opinions backed up by real world experience. We would happily recommend their service to our friends and family.... Read more
Seller
24th Feb 2016 (9 years ago)
P Ellish
Our overall experience with Knight Frank was positive. They were professional and diligent. The post viewing feedback was provided promptly. However, we felt the initial guide price was too high.
George and the team were easily contactable, responsive and always pleasant.
We would recommend Knight Frank.... Read more
23rd Feb 2016 (9 years ago)
N Griffin
A great service provided from George Berry and his team at Knight Frank Sevenoaks. From a realistic valuation, to great viewing management, ensuring the right clients are vetted and sent so not wasting our time. The individuals that conduct the viewings are really informed and professional, they all visit the house in advance. We ended up with quite a chain but we were always kept in the loop and reassured by George, he made sure that all parties were regularly talking to each other. Communication was excellent throughout the 7 month process which was key to us. Thanks for all your help Knight Frank!... Read more
Seller
26th Jan 2016 (9 years ago)
P Mitchell
Knight Frank more than lived up to their peerless reputation, in their sensitive and efficient handling of our sale. It is a very unusual house, which required a degree of professional expertise over and above the average. We would recommend their services unreservedly.... Read more
Seller
7th Jan 2016 (9 years ago)
S Day
Top class, professional and personal service. If you need to sell a property I would strongly recommend Knight Frank... Read more
Seller
4th Sep 2015 (9 years ago)
A B
Having used all the 'quality' agents in Sevenoaks Frank Knight provide a very poor service. Horrible attitude to prospective purchasers and consistently over-value the properties they have on their books; meaning vendors have to drop significantly to achieve a sale, and are given unrealistic expectations. I know many agents, given the lack of houses coming to market are currently 'taking a punt'..but I respectfully suggest KF are taking the p***. The Senior Negotiator could do with an intensive course in customer relations. Many better options in the area, few worse!... Read more
3rd Oct 2013 (11 years ago)