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- Martin & Co - Leicester West
Martin & Co - Leicester West
Opens tomorrow at 9:00am
162 Narborough Road,Leicester, LE3 0BW
Martin & Co Leicester West are an estate agent in Leicester. They mainly list properties in LE3, LE1 and LE2. Over the last 6 months, they've listed 28 properties, with 18 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 3:00pm
- Sunday Closed
View all details
Martin & Co - Leicester West Reviews (130)
Have you used this agent?
74%
4%
1%
1%
21%
All (130)
Seller (28)
Buyer (13)
Landlord (18)
Tenant (20)
General (51)
H Smith
My experience of selling two properties with Martin & Co has been excellent. I have always felt that they were trying to get the best deal for me and they have always been friendly, helpful and approachable. Definitely a 5* experience.
Seller
29th Oct 2024 (11 weeks ago)
N Enow
Afy was knowledgeable and helpful with my purchase, a good team
Buyer
3rd Oct 2024 (15 weeks ago)
V Gohil
Was an amazing experience with them. Thanks to Mr. Prakash for handling it smoothly.
Highly recommended ????
16th Sep 2024 (17 weeks ago)
K
Do not go anywhere near them , so unhelpful in every way , blatant liars
10th Sep 2024 (18 weeks ago)
M Singh
Prakash and Sheila were really helpful
26th Aug 2024 (20 weeks ago)
M Singh
Dealt with Martin & Co on a few of occasions and the team goes above and beyond expectations. Had a couple of issues with tenants and all was resolved accordingly.
I would highly recommend the services to my associates.
Landlord
7th Aug 2024 (23 weeks ago)
A Podgórska
Waste of time. I have booked a flat viewing 2 days ago for today 2 pm. Shared mine and my husband's details. We turned up and no one was here, when we rang, we were told the flat is taken and apparently we have been updated. Do not even bother.
13th Jun 2024 (7 mo. ago)
A Ashari
Beyond Awful
22nd Apr 2024 (8 mo. ago)
F Egido
Avoid renting with them.
Immersion in the water tank broke down and Martin & Co send a technician that after couple of visits did not fix it. I warned Martin & Co that if the boiler were to break down (is an old one), I would have no hot water, but they disregard my email. 4 weeks after that the boiler broke down. I told them there is no hot water in the apartment but after a week they have done nothing and I am still with no hot water. When I meal them they reply with excuses saying they are tracking down the contractors to get an estimate or that they have contacted the landlord but got an out of office reply.
Avoid Martin & Co at all cost, they don't care about you they just care about not upsetting the landlord.
Check their reviews in Trustpilot for more accurate ones
Tenant
4th Apr 2024 (9 mo. ago)
S LP
Afy the branch manager has been there along time and very helpful. The team are pretty responsive to be fair. I am a landlord and they deal with my rental property. They do sales, rentals, maintenance etc.
Landlord
18th Feb 2024 (10 mo. ago)
J Norkiewicz
I’ve had an exceptional experience renting a flat with Martin & Co. They stand out for their consistent professionalism and helpfulness. Every interaction with them was smooth, and they were always quick to respond and resolve any concerns.
Problem with the laundry machine? A technician who fixed it was present at my flat the day after I reported an issue.
Problem with the oven? They have ordered a new one.
Problem with the water cylinder? Technician was at my place a day after the report.
My relationship with them has been the best I’ve experienced with any agency.
It’s unfortunate that their flats are in such high demand; I was eager to continue renting through them but couldn’t secure another property due to their quick turnover.
Highly recommended for anyone looking for a reliable and efficient estate agency.
We appreciate you,
Jakub & Konrad
Tenant
2nd Jan 2024 (1 year ago)
S Housley
A prompt, professional service, with friendly and approachable staff and a strong understanding of the work required in helping me to secure my new property.
Buyer
15th Dec 2023 (1 year ago)
S Joseph
Good
14th Dec 2023 (1 year ago)
P mukundan
Martin&Co have looked after the rental of our property for 19 years and recently helped us to sell it. The service throughout has been excellent - prompt and knowledgeable. Many thanks to Affy, Prakash and the Property Management team. Would recommend them.
Seller
7th Dec 2023 (1 year ago)
A M
A big thank you to the whole team at Martin & Co for the sale of our properties. Polite, efficient and well informed. Special thank you to Afzaal for going above and beyond and ensuring smooth completion. Highly recommended!!
Seller
1st Aug 2023 (1 year ago)
A asad95
I’ve got a viewing appointment at 16:30 and received a call on 16:29 saying the tenants hasn’t allowed the viewing for today abd they are very sorry for the short notice and the inconvenience and as a compensation they will arrange a viewing for the next day. On the next day, on my way for the viewing, I called them to double check for the viewing when they told me the property has been gone.
Poor communication, unprofessional management and unacceptable behavior
21st Jun 2023 (1 year ago)
S 1234
Very good service for reasonable fees. I deal with Affy Hussain inches Leicester office, he is extremely knowledgeable and helpful when it comes to anything to do with renting and selling. He also knows the local property market so always provides the best advice.
Landlord
17th Jun 2023 (1 year ago)
M Uche
Great services from Sam, Afy and the team
5th May 2023 (1 year ago)
A Soand
Great service from branch manager Alfy and the team.very professional and helpful.
28th Apr 2023 (1 year ago)
H s
Best service, friendly staff, highly recommended.
28th Apr 2023 (1 year ago)
C holyoak
Try to keep your deposit for general wear and tear
Tenant
28th Apr 2023 (1 year ago)
F Shaikh
Useless agency.
28th Apr 2023 (1 year ago)
M Omarfarook
Excellent customer service from this group, from the start right till the end. The after care is also on point, rapidly responding to queries where needed! The branch manager Afzal especially provides exceptional and top quality service. Cant recommend them enough!
3rd Apr 2023 (1 year ago)
P Francis
Poor service.If you failed to provide any of the let check references you will loose your money. I had bad experience from them .
Landlord
14th Mar 2023 (1 year ago)
M Southwick
brilliant straight forward honest guidance and support, no hassle and plenty of patience
19th Feb 2023 (1 year ago)
Nayeem
I have now brought my first house. I liaised with Afzaal Hussain from Martin & Co to purchase my house. I had nothing short of an amazing experience. He was extremely friendly and easy to work with. Afzaal was helpful from the beginning to the end. If you are in the process of buying a house through them, then rest assured you are in good hands (especially if Afzaal is your agent) ????
Buyer
10th Feb 2023 (1 year ago)
B Nowitzki
Unprofessional.
4th Feb 2023 (1 year ago)
S Ghag
When we needed to sell our property the team was great from the beginning to completion. Well done to the Martin&Co Estate Agents. Highly recommend them.
Seller
27th Jan 2023 (1 year ago)
J Sain
I would like to thanks mr Afzal Hussain manager of Martin and Co. They have recently sold my property I don’t have worry about anything as they are very professional and helpful I would highly recommend Martin and Co special thanks to Mr Afzal Hussain
Seller
5th Jan 2023 (2 years ago)
Anonymous Home Buyer
Very good And Friendly behaviour They work very good
Buyer
22nd Dec 2022 (2 years ago)
J Smith
Have had a great professional relationship with Martin & Co for many years, predominately with property letting but also more recently with a property sale. They always provide a great service, good timely communication, a friendly approach and always approachable. Thank you.
Seller
20th Aug 2022 (2 years ago)
L Howarth
Martin & Co estate agents and their branch manager Afy Hussain Marla have recently sold a property on my behalf and they were fantastic. Afy was very professional, friendly and efficient. The house was sold very quickly and the whole process was made simple. I would highly recommend their services.
Seller
17th Aug 2022 (2 years ago)
R Ranjit
We had a very good experience
16th Aug 2022 (2 years ago)
A Bergman
Used over a number of years as a an agent.very responsive and fair.highly recommended.
11th Aug 2022 (2 years ago)
C Rands
We sold a property through Martin & Co and found Afzaal and his colleagues to be efficient throughout the process. They kept us informed of progress and assisted with any delays. Definitely recommend.
5th Jul 2022 (2 years ago)
J Gurnett
I have had a long association with Martin and Co Leicester. They have always been absolutely brilliant in every way. The property I let through them has now been sold by Afzaal and the team. I can not recommend Afzaal enough, nothing was ever too much trouble and he was always contactable . Thank you team Martin and co lettings and sales for 10 years of fantastic friendly service ??????????
1st Jul 2022 (2 years ago)
R Baker
I have just sold a flat in Great Glen, Leicester on behalf of a deceased relative. Afzaal Hussain handled the sale. Quick, efficient, very polite and professional in all parts of the transaction. I would have no hesitation in recommending Martin & Co, Leicester with the sale of your property.
Richard Baker
Seller
30th May 2022 (2 years ago)
A Dunnett
Concerned about the client, knowledgeable and proactive.
19th May 2022 (2 years ago)
M Mohanan
I would highly recommend to select this agency. Helpful customer care. Fast and transparent processing.
23rd Mar 2022 (2 years ago)
C Dweller
Recommended
As the executor of a small estate and I’m based in London it was great to have the help and experience of a local Agent to help me sell the flat. It was sold quickly and efficiently - thank you Afzaal in the Leicester branch for your help! Much appreciated
Seller
15th Feb 2022 (2 years ago)
I Varley
Excellent service and brilliant team. Always respond to my queries quickly and efficiently. Would definitely recommend.
11th Feb 2022 (2 years ago)
C caines
I have been using Martin & Co for many years and they always provide a good service for my rental properties.
Landlord
11th Feb 2022 (2 years ago)
M Furber
Afy recently sold my house. I was very pleased with the service he provided and he kept me up to date throughout the whole process.
Seller
11th Feb 2022 (2 years ago)
J Hunter
Great team and great service, definitely recommend.
11th Feb 2022 (2 years ago)
R hussain
Brilliant team. Very professional and efficient estate agents. Had my house sale completed very smoothly. Mr Afzal Hussain was very informative and kept me updated at every stage. Would highly recommend.
Seller
5th Jan 2022 (3 years ago)
A Cork
Martin and Co managed the sale of a property I bought and the team were very good to deal with. They kept me in the picture and were as helpful as they could be. I recommend them.
Buyer
3rd Jan 2022 (3 years ago)
R Khan
I was struggling to find a house in Leicester. I visited many state agents but couldn't manage to rent a house. Later I met Mr Prakash from Martin & Co helped me to find the right property for me. Martin & Co is extremely professional and cooperative. I am 100% satisfied with the level of service I received from them. My special thanks to Mr Praksh. He is a highly professional and helpful person from Martin & Co. This gentleman worked hard to find me the right house and handled the entire procedure in a very smooth way. He maintained contact with me until I received the house key. I recommend Martin & Co as one of the top state agents in Leicester.
Tenant
16th Dec 2021 (3 years ago)
P khetani
Very efficient with excellent service and knowlage. Always willing to help and give good advice. Highly reccommended.
22nd Nov 2021 (3 years ago)
Hitul
Had a great experience with Martin & Co as a first time buyer. Good communication and professionalism from Afzaal throughout the whole process. Couldn't have asked for an easier process with our first house purchase.
Buyer
11th Nov 2021 (3 years ago)
J Hallett
Great team, great service. Will work with them again!!
25th Oct 2021 (3 years ago)
P Gill
I have used Martin and co for over 7 years, I own a number of properties and they have always found good reliable tenants from day 1. Always got good professional and close advise for all matters. Made me being a landlord a very stress free experience and the tenants alway are very happy.
The whole team have been fabulous and always happy to help with any matter .
The team and Afzaal has been great with helping with sales would never use anyone else they are a one stop place for renting and sales I’ve always got personal responses.
All the best to all of you Palvinder
Landlord
7th Oct 2021 (3 years ago)
P Gill
Hi , I’ve had a number of houses that Martin and co have acted for me from the first day I’ve brought them over 7 years ago . You’re team has always been there for me to give the best advice and the houses have always been let with full updates .
Knowing you’re always a phone call away has given me a very relaxed and stress free owner of the properties as you’re responses has alway been quick,
I have also had a very close and good advise on sale of houses I would not go anywhere else as they go the extra mile .
Thanks to the whole team and Afzaal
you’re advise has always been spot on.
Palvinder Gill
Landlord
7th Oct 2021 (3 years ago)
F arms
Helped me and my friends move into our new house.
The sales rep was very helpful
7th Oct 2021 (3 years ago)
N ravji
Fantastic team to work with. The team are very efficient and brilliant at relaying information, always assisting and providing support when required.
Thanks guys its great working with you!!
4th Oct 2021 (3 years ago)
S Kaur
We sold our property through martin &co. Our experience was good .Afzaal was very professional & friendly .
Seller
30th Sep 2021 (3 years ago)
M Prime
Friendly Staff, very organise and Professional . I really recommended.
Thanks to Mr Afzaal and Mr Parkash for their help to rent my house.
Landlord
17th Sep 2021 (3 years ago)
R Andrews
Afy at Martin & Co helped us with our house purchase recently.
We can't thank him enough for keeping us informed all the way through.
It really helps to have someone with the experience Afy has to keep things running smoothly.
Would highly recommend using his services.
Buyer
9th Sep 2021 (3 years ago)
C Grant
Afy recent helped with the sale of my property. He was extremely helpful, knowledgeable, and experienced in facilitating the sale. All of my queries were dealt with in a prompt and detailed way, as he advised on various matters relating to the sale and to the broader property market in general. Service was above and beyond what I had expected! I would highly recommend Martin & Co.
Seller
29th Aug 2021 (3 years ago)
C W
Very pleased with the professionalism shown during our recent house sale. The sale went through quickly with regular updates and any questions were immediately sorted. Afy was helpful and supportive throughout, I would have no hesitancy in giving a recommendation and would be happy to use Martin & Co again for any future property dealings.
Seller
26th Aug 2021 (3 years ago)
A Cieslikiewicz
All properties we viewed with your company so far are not well maintained, filthy and badly damaged.
You should not advertise and show properties which are look as brand new on the pictures and totally opposite in a real life. You waisting people’s time.
13th Aug 2021 (3 years ago)
B Leeya
Prakash Was very professional,friendly and extremely helpful. Very proactive and cannot thank him enough for all his help ,highly recommend and definitely will be using him always for all my rented accommodation
Tenant
13th Aug 2021 (3 years ago)
A Solanki
I bought an property which was listed by MARTIN & CO. Afzal who is sales manager helped me and guided me thru all process...good quality service and professional...Than you
Buyer
10th Aug 2021 (3 years ago)
C manor
They rented and managed my property to a remarkable standard, keep up the good work guys
Landlord
7th Jul 2021 (3 years ago)
F Eddy
Sales team were very helpful in finding me the best house to suit my budget
Buyer
1st Jul 2021 (3 years ago)
P Patel
Really great service, Afzal and the team were brilliant throughout the process from start to end. Would recomend.
29th Jun 2021 (3 years ago)
I Hossain
Great service from this lettings agent, Prakash was very helpful, responsive at all times and allowed us to move in smoothly.
Tenant
11th Jun 2021 (3 years ago)
Richard
Sold house via them and went very smoothly with good comms. Would use again.
Seller
20th May 2021 (3 years ago)
A Leigh
Very good team and efficient, will recommend them again
8th May 2021 (3 years ago)
F Umar
They were very helpful and polite with my house sale
Seller
8th May 2021 (3 years ago)
S Bahad
I would like to say thank you to Alfi for his professional support when I was buying my first home through Martin and co.highly recommended
Buyer
9th Apr 2021 (3 years ago)
A Singh
Very good
9th Apr 2021 (3 years ago)
K Bains
Professional service, very friendly and helpful staff
9th Apr 2021 (3 years ago)
R Masroor
Very Non Professional way they operate never do a clear communication one minute they will say different thing another minute different they don't even know themselves how to work it out.
9th Apr 2021 (3 years ago)
A pray
I bought a flat in Leicester in 2004 and discovered that two neighbouring flats were being let by Martin & Co and was impressed by a number of things which my neighbours reported. So when I came to let my own flat in 2008 I knew that I was wanting to work with Martin & Co.
Lettings has been very good, keeping the flat consistently occupied during that time with good communication both proactively and reactively. The sale has been a long time in coming but again, the staff were helpful, kept me fully informed continued to push things along when they were slow. Maybe I shouldn't say this, but given the amount of work they did for me their fee seems rather low!
I'm currently renting out another property, again using Martin & Co in a different part of the country. Strongly recommend them for both lettings and sales, very pleased to have worked with them over this time, whilst delighted with the sale, slightly sad that the 13 year relationship has now come to an end! Thank you, Martin & Co, much appreciate all your help.
Seller
9th Apr 2021 (3 years ago)
D Ramchande
I am highly satisfied with service provided by Martin & Co to heir landlords.
Landlord
25th Mar 2021 (3 years ago)
A Ymous
Really good experience with buying my property from Martin & Co. Good communication throughout the whole process. Couldn't of asked for an easier process with my first house purchase. Thanks. AK
Buyer
24th Mar 2021 (3 years ago)
H Mummy
Well, we certainly made the right choice in choosing this agency.
We felt very confident in Afzaal's ability to find us a buyer which he did within a week. Perfect. He kept us well informed with the progress of the sale which was appreciated in these uncertain times.
Its a big 'thank you' from us .
Seller
24th Mar 2021 (3 years ago)
M Pascal
I paid £150 deposit to rent a flat and I was rejected 5 minutes after I sent my documents, losing my money and they didn't even want to email me the receipt... just received a phone call saying that I was refused and that's it... easy money. I would advice to not pay any money to them until you didn't sign the rent agreement with them. Now I also receive all sorts of emails and phone calls from insurance companies. I didn't agree for them to forward my personal details to some random online insurance company... what this letting agency does to people is not legal! Stay clear!!!
Tenant
17th Mar 2021 (3 years ago)
N Spooner
I have used there managed rental service for 15yr and found them excellent over the years, always finding new tenants when needed. Also sold the property with a sitting tenant, which suited all parties.
Seller
17th Mar 2021 (3 years ago)
Z W
Top class team here, made the purchasing of our first home very smooth. The guys are responsive and professional. 100% recommend.
Buyer
9th Mar 2021 (3 years ago)
C Hurd-Smith
I have used the team at Narborough Rd office as letting agents and for the sale of my property. When the tenant disappeared they were brilliant and really helped me out and took the stress out the situation.
Then when I decided to sell Afzaal on the sales team has been great from marketing through to final completion. Professional and helpful at all times, nothing has been too much trouble.
I will be using them again without question.
Seller
23rd Feb 2021 (3 years ago)
K James
It could have been tricky selling a house during Leicester's long extended lockdown, but Martin and Co were friendly and professional throughout. Special thanks to Afi who kept me informed all the time and responded quickly to any queries. The sale went through without a hitch. I'm very happy with the service I received.
Seller
5th Feb 2021 (3 years ago)
T M
I have been contracting to Martin & Co for many years now. My main point of contact has been with their Property Management Team who I have always found to be friendly and professional, any problems encountered have always been swiftly dealt with. Long may it continue.
Landlord
2nd Feb 2021 (3 years ago)
C Angels
We have been dealing with Martin & Co for the last 5 years doing their cleaning for end of tenant properties. All the staff are very helpful & friendly & always organised which makes things a lot easier for us. They will go out of their way to make sure everything runs smoothly and on time. Always a pleasure to do business with them
2nd Feb 2021 (3 years ago)
A Wilson
I rented a property from Martin & Co and found them very professional and polite. Special thanks to Affy for going the extra mile to get it all sorted so quickly. 100% recommend this agent.
Tenant
26th Jan 2021 (3 years ago)
A Ahmed
We recently sold our property through Martin&Co. Our experience was good, especially their Branch Manager Muhammad was very efficient.
As property agent they took care of all the necessary action and guided us through the process. They are comparatively cheaper than other property agents.
I will highly recommend them.
Seller
24th Jan 2021 (3 years ago)
T Hickman
Afzaal, Prakash & the team are excellent at what they do. Would be happy to recommend any friends and family looking to sell or rent a property.
16th Dec 2020 (4 years ago)
E Hewitt
I’ve rented 2 properties through Martin & co , I’ve always found the staff to be very professional and any problems I had were quickly resolved
Tenant
15th Dec 2020 (4 years ago)
H M
This is a high quality estate agent who have managed the rental of our property smoothly and professionally for years.
The communication and advice is first class.
We also had the pleasure of selling our property through the sales team and Afzaal and his team are exceptional, they go the extra mile and really are cool to work with. Great company compared to Narborough Road nightmare alternative we had originally.
Landlord
3rd Dec 2020 (4 years ago)
E lakhatariya
Thank you to Affy for helping me and providing me will relevant information when buying my property
Martin & co have been consistent in keeping me updated on where I am at with my property and what are the next steps before completion. I definitely rate this company as it reassured me regularly doing everything I needed to before completion.
Thank you so much
Buyer
1st Dec 2020 (4 years ago)
N Roots
Great service when we rented the property and all the way through the sale. Afzaal was so helpful all the way through the process.
Seller
30th Nov 2020 (4 years ago)
K Ruparelia
Afzaal is a pleasure to work with and has helped me go through a seamless transaction in selling my house. He knows the market in Leicester communicates so transparently and kept me up to date of the house selling process. I have no hesitation in recommending Martin and Co.
Thanks so much for such great service
Krishna
Seller
5th Nov 2020 (4 years ago)
L F
By far the worst estate agents I've ever had the displeasure of dealing with.
From day 1 they were terrible - they arranged a meeting to sign rental agreements and pick up keys etc.
When I got there ready to collect my keys and move in - they had nothing ready.
After moving in I reported numerous issues with the property that just fell on deaf ears.
Either they claimed the issues we're fixed or blamed the landlord.
Imagine paying £700 per month in rent and not having hot water for almost 2 months..... they don't have a single care in the world about tenents they rent too.
Tenant
15th Sep 2020 (4 years ago)
L Viani
Worst real agency ever!
7th Aug 2020 (4 years ago)
C Bassenger
I recently sold my house through Martin & Co. They were efficient and professional from the start and maintained a high standard of work throughout the covid crisis. Nothing was too much trouble. A huge thank you to Afy and the team.
Seller
14th Jul 2020 (4 years ago)
S muton
Have been using Martin and Co Leicester well over 15 years now. Afy and the team are always there when you need them. Like a breath of fresh air, nothing any trouble and always professional.
Landlord
7th Jul 2020 (4 years ago)
L Su
Show no respect to people! I have barely made any review.
2nd Jun 2020 (4 years ago)
Ideal
Fantastic and professional Service. Very helpful, informative and Excellent service throughout.
Afy (Manager) leads his team brilliantly to ensure the whole team give the best possible customer service at all times.
I couldn't ask for more from the whole team, as each and every team member is always happy to help
Great service ! Recommend !
Thank you .
18th Mar 2020 (4 years ago)
A Al-homoudi
From my personal experience I do not recommend it. They tell u something over the phone and by email they say something else. My issues with them as follow: 1. We have suffered from many sales viewing for more than 4 months and at the of the day the property was unsold until the last day we left the property which was really annoying for us as a tenant. 2. We have been told over the phone that we can give out the keys earlier than the end of the contract and they will provide us with the checkout report ASAP. However, when we gave out the keys they said that we have to wait couple of weeks until the contracts ends!!!. And when the contract ended they lasted another 5 or 6 days to issue the report. It was one of the worst experiences I have ever seen. 3. One day I was on a holiday. I received an email saying that there will be an inspection and they need access and when I granted them the access no body turned up. When I spoke to them when I am back from my holiday about the last inspection they said we do not know who asked for the access. If they don’t know who sent the email and why they need access who is supposed to know then???. In my view this agent does not work for the tenant interest. So I don’t recommend it at all. This is my own view and I hope they respect it.
Tenant
16th Mar 2020 (4 years ago)
D Shah
Using Martin&co over a 10 years as a Landlord without any issues. Staff have been always very helpful and very pro active. I would recommend to anyone who is looking for professional service in renting.
Landlord
15th Mar 2020 (4 years ago)
G Sansom
Very professional and helpful
14th Mar 2020 (4 years ago)
I Singh
I have been with Martin & Co since 2013 they have so professional in dealing with any problems I have come across .The staff has been amazing whether you talk to them on phone or nip in their office very friendly and always there to help you on the spot. I wish them all the best in future . Special thanks to Afzaal and Prakash .
13th Mar 2020 (4 years ago)
S Blumenthal
Simply the best in Leicester! I’ve been a landlord for over 30 years and can honestly say that no other agent offers such a professional service. Affy and the Team are always helpful, polite and nothing is ever too much trouble. They always return your calls when necessary and do what they say they are going to do. I’ve been a client for over 16 years and can’t recommend them highly enough.
Landlord
10th Mar 2020 (4 years ago)
A mann
Excellent staff, prompt response,
Being renting with martin and co for the past 8 years,
will definitely recommend them
Tenant
7th Mar 2020 (4 years ago)
H Yuosef
Unprofessional. They delayed the checkout about 13 days and I still did not have my report. This is the worst agent that I have ever dealt with.
29th Feb 2020 (4 years ago)
U STAY
Great and professional service.
We have been renting apartments from Martin Co since 2012 for our employees and corporate clients.
Any issues are resolved in a professional and timely manner and can not fault their service.
Would highly recommend for tenants looking to rent!
Landlord
14th Feb 2020 (4 years ago)
1 Name
Can be very disrespectful.
They don't care about tenants
Tenant
13th Feb 2020 (4 years ago)
T Oldfield
Just brilliant, communication & service is great, they are so lovely and helpful nothing is too much trouble.
13th Feb 2020 (4 years ago)
P Fuller
Martin & Co Leicester have managed our flat for a number of years now and they have always been professional, supportive and have delivered a high level of service to both our tenants and us as the landlords. They gave us expert advise when a tenant refused to pay the rent (for no valid reason) and we had to take the tenant to court.
They have recently sold the flat for us and we cannot thank them enough, especially Afy the Manager who went the extra mile during the sale process. He kept us informed at all times and was able to make process less painful by liaising between the various parties.
Kind Regards
Lorraine & Paul Fuller
Seller
12th Feb 2020 (4 years ago)
B Bains
Great service From the team.
12th Feb 2020 (4 years ago)
S Gouder
Martin & Co are excellent. We've lived in a property since 2015 and we've had several issues including faulty wiring, plumbing and heating - however when we reported these they were quick to get back to us and have always tried to keep us in the loop. Their gas contractor for Leicestershire is great and we've never been kept waiting by them.
It's worth noting if you rent from here that the landlord, not Martin & Co, are responsible for okaying repairs and maintenance - something I think Martin & Co could do with stressing more on sign-up, as they're letting themselves in for bad feedback which should really be laid at the door of the landlord.
Overall, a good place to rent from, I just wish they had a bit more power to control the landlords who use them
Compliments to their property management team and Marianne, their managing director, who took the time to personally respond to a complaint I made about the landlord and seems genuinely concerned about the issues.
Updated 30/1/2020 - moved to 5 Stars as Martin & Co have been very considerate in following up a complaint we've made about the landlord and are extremely dedicated in helping us resolve an issue with ongoing repairs. Can't recommend them enough based on this experience
Tenant
30th Jan 2020 (4 years ago)
P sky
Great service !
24th Nov 2019 (5 years ago)
H Iqbal
Worse phone call ever sent an enquiry to view a property and just because i had a baby less then 3 months ago and I'm not on maternity leave she goes they wont even accept a guarantor as theres no guaranteed wage even after me explaining that im going back to work and so is my husband in full time positions. Last but not least was totally rude and snobby
10th Sep 2019 (5 years ago)
M Jackson
Not to be trusted at all. Happy to take my money and do no work for it. Have told countless lies to cover their own backside. Don’t take the risk with a company that takes advantage of you and then tells lies. Massive huge red flag.
30th Aug 2019 (5 years ago)
C 98
Constantly cancelling viewings try elsewhere first
Theres no system in place if my veiwing had been in the morning like I'd asked I would have had the property and put down a deposit but I was placed last
Considering I had a veiwing at that same property a few weeks earlier and the same thing happened I though I was lucky because it came back on the market
On tip of that I had a text and email and a phone call all confirming the veiwing and then 2 phone calls after just to make sure I knew my veiwing was cancelled ( rubbing salt in the wound)
They really need to take a step back and look at there system because it's very unfair
your best off finding a different agency to rent with
Tenant
27th Aug 2019 (5 years ago)
Kirsty
They're okay. When setting up the contract they were decent however I experienced delays and staff who didn't really care following that period.
1st Aug 2019 (5 years ago)
C Lau
I called them to ask if small pets are allowed in 2 rental properties I am interested in, instead of checking with the landlords to confirm, the staff who picked up the call was just making guesses on if pets would be allowed and said they would ask the landlord after viewing and application, not considering that I have already told them I am based on the Wirral which means it would cost me 8 hours for the round trips and train tickets to get there possibly viewing properties that would not be available to me in the first place. And after clarifying that repeatedly, the staff was still very reluctant to check but finally agreed to do so.
Tenant
24th Apr 2019 (5 years ago)
D Harrison
Sold my property with Martin and co, Leicester. This was my first time selling and the speed and professionalism of this was great.
Would use them again.
Seller
28th Jan 2019 (5 years ago)
L Thomas
We have just sold house through Martin and co.
I would like to thank them for every thing did, Emily kept us up today on every thing and nothing was to much trouble for her, She explained every detail as to what happened and if we had problem either small or large Emily sorted it.
I would definitely recommend them and use them again
Thank you Martin and co
Lynn and Simon
Seller
1st Aug 2018 (6 years ago)
J aaley
highly professional and efficient letting agency. my favourite in the Eastmidlands
Landlord
20th Jun 2018 (6 years ago)
D Craddock
Excellent service , I have a really good relationship with the Martin & Co Leicester team. Fast response times and always available to offer help and advice.
18th Jun 2018 (6 years ago)
A Miles
Very polite and helpful service for assisted viewing of rental property.
26th May 2018 (6 years ago)
Narisa
No stars ( had to add one to post -.- ) . I agree with feedback, so rude and only look out for very rude and threatening landlords who made a young woman fearing about what do too. Lost deposit as landlord is not honest
Tenant
30th Oct 2017 (7 years ago)
M Kadri
Worst estate agents ever. They do not care about tenants. They just want your money, Waiting for deposit to be returned but they want to make deductions when the flat was left in the same condition as it was received.
Tenant
3rd Aug 2017 (7 years ago)
O Orchard
Been with Martin and Co for 6 months now. Always been quick to sort out issues with the property. Polite and friendly staff. Nothing to complain about.
31st Jul 2017 (7 years ago)
R L
Adam Holley,
Review.
Adam worked very hard to let one of my properties.
The photos he took of the property showed it off well.
I was always informed when there was a viewing and Adam kept me regularly updated.
He is polite and personable.
He has now let my property and completed the new tenants move, providing me with all necessary paperwork for a smooth transition.
Many thanks.
Landlord
30th Jun 2017 (7 years ago)
N Ahmad
Poor service, only concerned about the landlord and not the tenants. rented an apartment with appliances but the fridge doesn't work, has been 3 months and still not working. They keep saying landlord can't do anything. No communication from the agents, have to chase them up several times. worst experience ever
Tenant
21st Mar 2017 (7 years ago)
M Thakur
The worst experience of a lifetime! They are only concerned of protecting the landlords interest! If you ever buy or rent a property please be aware there will always be the fine print....invisible print I should say as our contract had no mention of any of the things that were thrown at us after we asked for an early release from tenancy!
The agents don't really answer the question directly...most unprofessional! ...they just rattle out the clauses repetitively....not helpful at all.
So protect your ineterst...read your contract carefully....dont just expect them to tell you your various options....dont make the mistake of thinking they are representing your interest as well as the landlords.....insist on any additional things like a breach clause in the agreement before you sign the document.
Tenant
19th Nov 2016 (8 years ago)
H Riyadh
Poor service, Cheaters I would not advise anyone to deal with this agent
23rd Sep 2016 (8 years ago)
S Ziauddin
Very poor service, more than a month now and the issue is not sorted, on the top of that we have been sent back and forth to call the contractor, which we have been doing more than 10 times a day and give up now.
19th May 2016 (8 years ago)
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