I M
It's clearly racist to make such a question or statement as an employee of Martin&Co. As a Hungarian, I saved the lives of millions of English people every day during the COVID period. Thank you, I didn't get that much. I am a truck driver and delivered the right equipment to the hospitals every day. Risking my life and the life of my family and my newborn baby boy. This is thanks, Their racist expressions. That's Sanderson, and Kings Edmonds, too. Thank you Agenc!!!!!????... Read more
3rd Sep 2024 (23 weeks ago)
J Booker
Very professional and efficient agent to deal with.... Read more
20th Sep 2023 (1 year ago)
R Thomas
Excellent service. Second time renting from them and they made sure that the new apartment was up and ready within no time. Michelle and Amanda are an example of professionalism. Highly recommended.... Read more
Tenant
17th Feb 2023 (1 year ago)
F Doraemon
Always a professional, polite and friendly service from Amanda and the team at Martin & Co. Would not hesitate to recommend or use again.... Read more
17th Nov 2022 (2 years ago)
P James
Great service from Michelle. Communication via email was always swift and the process of renting was straight forward.... Read more
Tenant
28th Oct 2022 (2 years ago)
R Cook
Fantastic, friendly and always on hand. Can’t ask for more!... Read more
18th Oct 2022 (2 years ago)
Paul
Michelle at Martin & Co Maidstone was very helpful and quick at replying back to emails during the initial securing of the rental property.When Michelle was unavailable Amanda was always quick to reply to any queries.... Read more
Tenant
16th May 2022 (2 years ago)
L Nasto
I simply cannot recommend enough the services provided by Martin & Co team comprised of Michelle and Amanda. I have been a tenant of one of the buildings they managed for over 3 years. Their level of proffesionalim is exceptional addressing any issues I had with my flat. What makes these ladies special is their supportiveness and understanding of personal circumstances that tenants might have. They made it possible for me to rent a decent flat when I moved to the country making the process painless. Moreover, they have bere extremely understanding to health/financial circumstances making my life easier everytime I have asked for their help. They don’t only manage a building but look after of their tenants as well!... Read more
Tenant
4th Mar 2022 (2 years ago)
M Carpentieri
Excellent customer service so far, Michelle and Amanda were both really helpful.... Read more
19th Aug 2021 (3 years ago)
N Doust
We've used the team from Amanda for over 3.5 years and can't recommend them highly enough. Their support in finding tenants and dealing with them throughout was very professional and helped us no end. Also, during the sale of our property, the were once again very helpful. Thank-you!... Read more
Seller
19th Aug 2021 (3 years ago)
H Akd
Excellent Service.
Staff are very kind and supportive.... Read more
5th Aug 2021 (3 years ago)
S Ktifi
Great experience with this agency, great house with a lot of services, amazing people, kind and helpful, responsds quickly and very professional. I suggest it!my agent was Mitchelle... Read more
7th May 2021 (3 years ago)
J Stanley
Martin & Co are a great letting agency. The staff are helpful and responsive to queries in a timely manner. I have always received a excellent service from the company as a tenant. I would highly recommend Martin & Co Maidstone.... Read more
Tenant
1st Apr 2021 (3 years ago)
R Dickety
As a tenant, my expectations of a property managed by an Estate Agent are never high. However Michelle has been unbelievable responsive and helpful from the moment that I first enquired about the availability of the property, to now, when I am 4 months in. She responds to my questions promptly (normally within minutes), and the service that as been provided by every contractor that I have seen to carry out work or manage inventories etc has been excellent. All have been helpful, courtous and polite. Can't recommend them highly enough. Well done.... Read more
Tenant
24th Mar 2021 (3 years ago)
J Atkinson
I would like to say a big thankyou to Michelle and Amanda who have been very welcoming and helpful since becoming a tenant. They are very quick to respond to emails and all problems have been dealt with efficiently. I would highly recommend.... Read more
Tenant
2nd Dec 2020 (4 years ago)
H Sherif
Great service, Michelle has been very speedy in her replies and was flexible to suit our needs when we were applying. My maintenance enquires are always dealt with swiftly. Would highly recommend.... Read more
3rd Sep 2020 (4 years ago)
B Walaszek
I started my "cooperation" with Martin & CO a few years ago. I was new in UK. I had no permanent address, I lived in a rented room. I decided to rent a flat. From the very beginning, I met with kindness and understanding. It was not easy for me to meet all the requirements, but each time Amanda and Michelle tried to help me. For 3 years of renting, I had no problems with this agency. When I needed something, or something broke down in my apartment, I could always count on help. I highly recommend this agency.... Read more
Tenant
28th Aug 2020 (4 years ago)
J Carpenter
I have received brilliant service from Martin Co Maidstone. I have now been a tenant of theirs for 6 years, and they have not put a foot wrong once in that time. They always respond quickly and promptly to any queries I may have, and if anything needs doing within my flat it is always sorted quickly. I feel comfortable asking them about things and have got to know Amanda and Michelle on a first name basis, and have a pleasant and friendly relationship with them. I would strongly recommend using Martin Co if you are looking for a property to rent within the Maidstone area. Five Stars from me !... Read more
Tenant
15th Jul 2020 (4 years ago)
K Abraham
Excellent service!... Read more
10th Jul 2020 (4 years ago)
T Nita
5 years with them already...a star for each one...
Nothing to complain, very good services and always on time.????????
Thanks guys...much appreciated ?... Read more
9th Jul 2020 (4 years ago)
L Nomeikien?
I would like to say big thank you to Michelle and Amanda. From the beginning Michelle was more than great by helping us to move in. And now as we live in the property if there is some issues the communication is very good and responsive. Probably first agency on such a professional and caring level ????... Read more
Tenant
8th Jul 2020 (4 years ago)
D Subota
Great agency especially Michelle and Amanda. I was with them for 4 years and they always reply quickly on our e-mails and sort any problem we had as soon as possible. I would highly recommend them.... Read more
Tenant
8th Jul 2020 (4 years ago)
T Thomas
Very professional both Amanda and Michelle highly recommended.... Read more
3rd Jul 2020 (4 years ago)
J Kerwan
I have been a client for more than 6 years. I have had excellent service.
Amanda and Michelle always go the extra mile to solve a problem.... Read more
12th Jan 2020 (5 years ago)
A Kovacs
The best letting agency I know. Always is here for the tenant, solving all issues quickly and professionally.
Thank you for everything!... Read more
Tenant
23rd Dec 2019 (5 years ago)
E Sulcaite
Very pleased with the service. :)Since day one Michelle was very lovely and helpful, she always responds promptly to my requests and solves any issues I have. Highly recommend Martin & Co.... Read more
11th Dec 2019 (5 years ago)
J Belcher
Very pleasant in our experience as tenants. Great service in securing the apartment, moving in and all communications since. Recommended.... Read more
Tenant
9th Dec 2019 (5 years ago)
P Battu
I have good experience with Maidstone branch so far. Always responded promptly to my requests. Amanda and Michelle are a great team.... Read more
2nd Dec 2019 (5 years ago)
N Hernández
Very good experience. Michelle has always been very helpful.... Read more
26th Nov 2019 (5 years ago)
S Velos
One of the best agencies in Maidstone. We were with the agency for three years and we had a great experience of service and support in every possible way either by personal contact or via phone, Amanda and Michelle were there for us with their smile and quick response.
Then we had to move house cause our needs grew bigger and unfortunately even if they tried, we couldn't find a house suitable to our needs given the short time we had to move.
Regarding to the high standards of services that that we used to have with Martin & co, we didn't stay more than a year and then we found a house with Michelle's help. We can't be more satisfied as we are treated as human beings and not just a cash flow.... Read more
Tenant
25th Nov 2019 (5 years ago)
E D'Araio
Staff at Martin and Co is always helpful and prompt in sorting out issues with the property... Read more
25th Nov 2019 (5 years ago)
M O'Callaghan
I have had nothing but a positive experience with Martin and Co Maidstone. From the very beginning Michelle has always gone above and beyond and kept a great line of communication with us throughout. Anything that has needed sorting out has been dealt with promptly and professionally. Martin and Co genuinely care for their tenants and it’s great to know that we have that support and care throughout our tenancy with them. Thanks Michelle and all at Martin & Co Maidstone.... Read more
Tenant
22nd Nov 2019 (5 years ago)
A burek
Just over a year ago, I helped my 85yr old mum sell her home and move into a lovely ground floor apartment. It needed a little attention and Martins made all the arrangements to prepare the apartment before she moved in. We have regular contact with the agency, and they’ve resolved a couple of minor issues by the following day. In particular, we’d like to thank Michelle for her ongoing commitment and assistance. We wouldn’t hesitate to recommend Martins Letting agencies services.... Read more
Seller
21st Nov 2019 (5 years ago)
B Packman
Martin & co have been very helpful with both me and my brother, i love the apartment we have and not had any issues. I have lived in idenden house for nearly 3 years now and could not be happier. Wonderful staff who communicate with their tenants and keep is well informed with the ongoings of the property.... Read more
Tenant
21st Nov 2019 (5 years ago)
Dominick
I'm a current tenant so my review is of my experience so far, but I've had a positive relationship with the team at Martin & Co.
After I moved in they sorted out a couple of issues with power companies on my behalf. And when I had a problem with an electrical appliance (faulty fridge) they sent someone over to inspect it, and replaced it with a nice new one soon afterwards.... Read more
Tenant
17th Nov 2019 (5 years ago)
S H
We have had a positive experience of renting a couple of properties in the Maidstone area from the Martin & Co team over the last year or so.... Read more
Tenant
27th Aug 2019 (5 years ago)
U ijaz

I wouldve given no star, if had the option. I rented a property from them for over 3 years. Everytime, when they visited to examine the property, they were happy with its condition. While, we also reported everything (like damp and mould) they took an avg notice of it. Somehow managed to get them envirovents installed in bedroom as damp started to affect our bedroom furniture. However, despite the fact these vents were installed, damp still affected our stuff. I complained them several times, but no proper solution. After giving them notice, this lady called Amanda took over the charge as I found it out that she was their head at Maidstone site. It took me over three weeks to get my deposit back, on which I had to actually argue and show stuff (mentioned on their contract) of how we were being charged. They were delaying it on everyday, sometimes I had to send 3 emails before someone answering me back. On your leave notice they will charge you for cleaning with various other names, and you will be charged for same stuff again and again. At the end I got so frustrated that I was thinking to seek for a legal help against this team. Managed to get some of my deposit back after giving them keys for something like 3 weeks before. They have their own friends contractors, so you ask them some stuff to be done at property, they will do it but in 2 months time you will be calling them again with the same problem. Thats how they also charge landlords again and again for repeating same job. Ignore them if you can, it will be good for you.... Read more
Tenant
13th Aug 2019 (5 years ago)
N Khatun
Absolutely shocking. Reception seems to never connect me to an agent as they are always busy. Have tried for over 2 weeks to view an unfurnished 2 bed penthouse in Leybourne Park, Ingram Close. All i get are short emails from michelle asking me the same questions such as which property were you interested in?... whoever owns the 2 bed flat unfurnished on Ingram Close... i strongly suggest you go to another estate agents as these guys are obviously not keen to let it out and would rather cost you money. Im appalled and cant understand why they are in such a state!... Read more
Tenant
19th Mar 2019 (5 years ago)
M Mckenna.
I only lookin the window when I am passing. There are many properties on show.... Read more
8th Sep 2018 (6 years ago)
S (Sallseebo)

Both my partner and I were leasing properties from this company. When I moved in to my flat, there was still soap and shower gel on the bathroom walls, along with a generally dirty flat that I had to clean before moving in. I was left without a washing machine for almost 3 months after mine broke down. When I left, despite cleaning the property thoroughly, I was charged for cleaning & carpet cleaning, and damage to the property that was there when I moved in. I was even charged £10 to change a light bulb!! I disputed the proposed deductions and received sarcastic or rude replies from Amanda (the manager). My partner was then extremely vigilant when leaving his property knowing what I had been through, and even hired a carpet cleaner, but low and behold, he was charged for carpet cleaning. I cleaned & defrosted fridge/freezer for him, but he was charged saying he did not do this. He was even charged for a 2nd 'missing' smoke detector that wasn't even in the property when he moved in. He moved out on 12th August, and disputes over deposit returns have been ignored by Martin & Co, and he still now doesn't have his deposit back (it's now February), and we're in the process of disputing through the DPS. I would advise anybody against leasing a property through Martin & Co, unless you don't want to see your deposit again.... Read more
Tenant
23rd Feb 2017 (7 years ago)
C Dinesaur
Tenant experience - Very quick to chase for money and fees with unprofessional responses to further enquiries considering how much money they ask for. Main reason for this comment is to point out Dennis Roodhardt, who has posted a review, is the Branch Manager of Folkestone Martin and Co and so his views should be disregarded as a conflict of interest.... Read more
Tenant
12th Dec 2016 (8 years ago)
K Edwards

This company are awful. I sold my home and the house I bought fell through. So I looked for a rental for 18 months. I paid £1300pcm. When I arrived there were patches A4 and larger randomly on walls where the paint didn't match ...brown patches on magnolia walls. The dishwasher constantly broke down . A tree fell on the parking I paid for yet no one wanted to pay to clear it. If you flush the downstairs loo it bubbles up in the sink and the best part a flood ....we came home and the ceiling had collapsed. Our furniture and personal belongings ruined. It took weeks to repair. 6 weeks for a new toilet seat ! I needed this house for 18 months but come 9 months I asked for the tenancy to be surrendered and was ignored. In the mean time the house went up for sale. A new landlord wanted me to pay on previous damages and I refused. Amanda the owner would call asking me to help them out and it would be easier for my deposit to be returned ( I recorded these calls ). Two weeks before my term ended I constantly was hounded to have people view , I explained decorators and cleaning etc was going on and that people could wait a week but the hounding persisted ( emails and call recordings ) I attended the checkout and signed the checkout being aware I was being charged for cleaning ( a wipe over from the house being empty ) we moved early. I signed and behold a totally different checkout is produced for items seen after the tenant had left .....I left because I was told it was complete and I signed. The landlord is given 14 days to reply any extra costs....he replied on the 13th day at 5pm with demands. £700 of demands. So I paid £1300pcm to live in the house from hell with no parking ( paid for ) flood damage , dirty old fridges, broken dishwasher and patches on the walls. I would recommend to anyone , stay clear of this company and the two reviews below here are staff and the managers partner. They are not customer reviews. It will be interesting to see how this plays out in dispute and if need be court.... Read more
Tenant
17th Mar 2016 (8 years ago)
D Roodhardt
Amanda and the team have always given me excellent service: I cannot recommend them enough!... Read more
7th May 2015 (9 years ago)