J Charles
Very friendly, efficient service when renting a property... Read more
Tenant
20th Oct 2024 (17 weeks ago)
S Mills
We had had our property up for quite a while with a different popular local branch but wasn’t getting feedback unless we chased and felt quite despondent. We switched to Reeds Rain and knew straight away we had made the right choice. Customer service is their strength and we were kept informed every step we took. Andy reassured us our house would sell quickly and the girls in the office found viewers and kept us uptodate. They sold our after only a few weeks of viewings and helped guide us through the legalities of selling and buying never minding our daft questions. Thank you Roy and your team for excellent knowledge and care. We would recommend you to all both buying and selling.... Read more
Seller
16th Oct 2024 (18 weeks ago)
G Newby
Fantasic team at Reeds Rains - especially Toni and Lesley who helped me source a new property to rent out in Chroley. I viewed 5 or 6 houses with diferent agents in Chorley and Toni and Lesley really stood out. They pointed me in the right direction for what areas to look at and put me in touch with their rental team that gave me all the information I needed to feel happy with my new purchase. The purchase was smooth and I was kept updated along the way. Top marks guys - looking forward to working with you as a landlord !... Read more
Landlord
16th Oct 2024 (18 weeks ago)
P haydock
Throughout the move they kept me upto date on the progress. If I ever need to use them again I won't hesitate. We'll recommend... Read more
16th Oct 2024 (18 weeks ago)
S Smith
As an experienced landlord I was looking for an agent that knew their stuff, that was up to speed on legislation and does everything above board. The Lettings Manager Sonia was very knowledgeable and came with a vast amount of expert advice. I couldn't recommend her enough to any landlord needing an agent they can trust."... Read more
Landlord
4th Oct 2024 (20 weeks ago)
D Rogers
The whole team at Reeds Rains Chorley are amazing. Friendly, efficient and consistent. We have sold 2 properties with them in the last 2-3 years and had such a positive experience both times. Nothing is too much trouble, phone calls and emails are answered promptly and we received regular updates too. We really felt that they were acting as agents in our behalf, which was ideal.... Read more
Seller
3rd Oct 2024 (20 weeks ago)
J Rooks
Fantastic service from start to finish! Sonia was very supportive with my application and I had keys to new rebtal within 14 days of viewing. I can't thank her enough!... Read more
Tenant
20th May 2024 (8 mo. ago)
M N
Reeds Rains have been superb! This isn’t the first time we have used the firm and we wouldn’t use any other. Roy and the team have been very responsive, have always answered any queries and have been reassuring and professional throughout. Brilliant service and an honest, transparent and attractively priced company!... Read more
30th Apr 2024 (9 mo. ago)
S Swinhoe
Reeds Rains provided a realistic valuation, competitive fee. From the start, I was kept informed, great communication. They vetted potential purchasers, received an offer on the first block of viewings. From this point I felt really confident, the process was clear, informative and we completed yesterday. In total the process was less than ten weeks! Great to work with Roy! Exceptional service!... Read more
Seller
20th Apr 2024 (9 mo. ago)
A Jones
I have just completed on the sale of my house and I would thoroughly recommend Reeds Rains Chorley to anyone looking for an agent to market their home.
They managed to achieve a sale price above the marketing price recommended by other agents.
More importantly, their manner and professionalism in managing the sale was excellent. Our circumstances were not straightforward but Roy and the rest of the team really did go above and beyond.
They made a huge difference in such a stressful process.... Read more
Seller
16th Apr 2024 (10 mo. ago)
T Johnston
An excellent , professional service from Roy and all the team at Reeds Rains Chorley . From the initial valuation through to the completed sale the communication , efficiency and overall manner of everyone we dealt with was exemplary .... Read more
Seller
8th Feb 2024 (1 year ago)
M Lawson
Awful. Company to deal with they will undervalue your property to sell it quicker and not market it very well... Read more
Seller
7th Feb 2024 (1 year ago)
W scarlett
We have just recently purchased a house with Reeds Rains In Chorley and would like to send sincere thanks to Roy and his team at the Chorley Branch.
They went above and beyond in our opinion especially in the final few days before moving and on move day, as the usual hiccups arose but Roy and the team dealt with it in their stride.
Highly recommended and a pleasure to deal with.
Thanks. Wayne and Zoe.... Read more
Buyer
6th Feb 2024 (1 year ago)
J Kavanagh
Amazing service by everybody at Reeds Rains. Andy the valuer was knowledgeable, friendly and did not put any pressure on me to make a decision. After taking the plunge Toni and Lesley booked 10+ viewings and had my house sold within the week. I found myself in a long and frustrating chain however the manager Roy went above and beyond to push the sale through and get my family moved in before Christmas. Moving house is VERY stressful but having a professional and proactive agent is worth it's weight in gold! Thank you again! Joe & Aimee... Read more
Seller
14th Dec 2023 (1 year ago)
S L
Brilliant! Really helpful and professional team which is exactly what you need in a stressful moving situation. Roy went above and beyond from the beginning when I viewed the property, even though I was running late! He also kept me up to date with everything and messaged me when the solicitors needed information and I hadn't checked my emails due to being in meetings at work. This helped me keep on top of everything leading to a quick and smooth purchase. If I ever move again I would definitely use Reeds Rains Chorley office. Thank you!... Read more
Buyer
12th Dec 2023 (1 year ago)
B Trencher
Great service from all the team, helpful, informative and kept up to date through the whole process. Highly recommend... Read more
1st Dec 2023 (1 year ago)
Mark
Hi Roy
I would like to pass on our thanks for all the hard work by yourself and the team at your office. The way you have handled the sale of Crofters Green has been truly professional, you have made the whole process very easy, you never pushed and we knew you were there if we needed you. I have no hesitation in recommending yourself and Reeds Rains as a company to anyone who I looking for a hassle free and again professional estate agent. Well done Roy and team, you did us proud.... Read more
Seller
2nd Nov 2023 (1 year ago)
S davenport
I am a landlord and had a poor Agent experience last time I rented my apartment out. I want to thank Sonia for reinstating my faith and providing a perfect service. She’s a credit to Reeds Rains... Read more
Landlord
3rd Oct 2023 (1 year ago)
A McAllister
Lucy was extremely helpful throughout the process. Any issues where solved quickly with peace of mind. Highly recommend Lucy and Reeds Rains... Read more
9th Sep 2023 (1 year ago)
A rainford
We have recently used Reeds Rains Estate Agents in Chorley to sell a property and we are very happy with the service. We have mostly dealt with Roy and Toni who have been absolutely brilliant. I wouldn't hesitate to recommend Reeds Rains at Chorley if you are looking to sell a property. Our property went on sale on the Monday, we had a viewing on the Tuesday and it sold by Wednesday. I found Roy and Toni very professional in what they do and we was kept well informed of anything that was required by us and any answers we needed answering they was there to answer.... Read more
Seller
16th Aug 2023 (1 year ago)
C spindler
Reeds Rains were fantastic from start to end regarding the sale of my father’s house. Incredibly professional and went above and beyond. I can't praise Roy Sermon and his team enough. A huge thank you from us all.... Read more
Seller
11th Jul 2023 (1 year ago)
C Pearson
Very friendly & professional... Read more
8th Jul 2023 (1 year ago)
N Cargill
Absolutely brilliant service from Lucy at reeds rains in Chorley!
She went above and beyond for our sons property!
An amazing lady who is a credit to the company!... Read more
6th Jul 2023 (1 year ago)
E Day
Lucy really looked after me when finding my first rental. From answering the phone to finding me a place that hadn’t even been listed yet, her and her team were really understanding and supporting. Can’t recommend them highly enough and will hopefully continue to use them in the future.... Read more
Tenant
29th Jun 2023 (1 year ago)
K wiseman
Excellent service from start to finish. Great lines of communication with regular updates.... Read more
25th May 2023 (1 year ago)
S Mabro
After several research, I finally located the ideal rental property with Reeds Rains Chorley. A fantastic crew that responds quickly to inquiries. Lucy was a huge help in making the process less stressful and went above and beyond to ensure the transaction went as smoothly as possible. She is an outstanding asset to the company and has kept the entire operation running smoothly. They are extremely professional, courteous, and understanding.
If you are on the lookout for the best estate agents, go no further than Reeds Rains!
Thanks again Lucy and Team.
Setri... Read more
Tenant
5th May 2023 (1 year ago)
R Kotak

Very good team at Chorley branch, they know the market well and advise accordingly, never felt any pressure. Roy is fantastic guy who goes extra mile when required. We sold through them and he helped with getting gardening done & did bit of cleaning himself and provided with meter readings when required. Reason for 4stars is their recommend solicitors were double the price of my solicitor and increased the price after we agreed to their initial quote following which it went up by another c£800(also wasted bit of our time) , my solicitor did it for half the charge. Also although we didn't appointment their recommended solicitors there was massive data protection breach wherein they sent us info of some other transactions and although we advised them to delete our all data they still emailed again with details of other transactionsafter in few weeks, also we wanted to transact through exclusivity agreement which initially was fine but after we appointed the team this didn't work out.
Thanks again to Roy & team.... Read more
Seller
16th Apr 2023 (1 year ago)
N Sands
I own 2 properties which I rent out, 1 purchased through Reeds Rains but both now rented out by Reeds Rains and the team do an excellent job! The tenant find service is second to none and I've always had excellent tenants chosen by the team. Thanks and keep up the good work!... Read more
Landlord
21st Feb 2023 (1 year ago)
S Omorinoye
Reeds Rains Estate Agents Chorley have these amazing and human loving people as associates.. From the very start of my application to my moving in, Lucy who was assigned to me was both professional and loving. I have never met a team of persons like these and I will always be grateful for all they do to promote how to treat fellow humans. Lucy deserves more than just this review, she is a star ??????????.. thanks for everything Reeds Rains Estate Agents... My kids love the new home crazily.... Read more
Tenant
8th Feb 2023 (2 years ago)
R Anowar
I was trying to rent in northwest Lancashire region from Poole Dorset and struggling big time. But Sonia's team specially Lucy was excellent: providing me a video tour of the property, up-to-date information, did not feel they are hungry for money. Welcomed me well. And in the end found a nice little house to live in.
Thank you
Dr Anowar... Read more
Tenant
12th Jan 2023 (2 years ago)
N Fewtrell

Single handedly, the WORST service I have ever received. Being a tenant, unfortunately we don't get to choose who our Estate Agents are - especially with the current housing issues, but honestly if you do have the choice I strongly advise against Reeds Rains. Firstly they tried to rob over £300 off me and my boyfriend to end our contract early, due to me becoming pregnant and having to move back to my hometown for family support. £300 pound. They were having a laugh, told them immediately that I will have to check with Citizens Advice about these 'fees' because If there's one thing I'm not its a mug. So as soon as I said this, magically the fees got wiped due to a 'mix up' - convenient. Then we eventually do move out our property and they tell us the deposit of nearly £600 will be released to us 7 days after moving out, well 3 weeks later and you guessed it... we are yet to receive that money. I have emailed multiple times, with no reply. Every time we called the person was 'out' and would call us back, which again never happened. We literally just kept waiting and calling and waiting, they told us that it would be with us by xxx date. It wasn't. Eventually, 2.5 weeks after moving out we call them, only to be told the refund was never processed - what a surprise, and it will 'be with you by the end of the week', well the end of the week is looming and still no refund. Genuinely just robbing, lying creatures. Oh and not to mention they deducted £70 from our deposit for a 'professional oven clean', I asked for an invoice for this, which of course is yet to be sent over. I won't be letting that slide either. Genuinely if they don't buck their ideas up I have no choice but to take this further as at this point it is robbery. Avoid at all costs, if you are in a position to do so.... Read more
Tenant
8th Sep 2022 (2 years ago)
J Bell
Brooke was lovely on the phone calm and pleasant experience 10/10 cant fault.... Read more
20th Jul 2022 (2 years ago)
Neil
We have recently sold our apartment just outside Chorley town centre and we cannot speak highly enough of the service and support we received from the team at Reeds Rains Chorley. We believe that achieving an offer within just a couple of days of the property going up for sale was due to the excellent description of the property and the local amenities written by Reeds Rains and posted on the various property websites. We were proactively kept informed of progress and, in the event that we did have any questions or queries, someone was always on hand to help. There may be 'cheaper' estate agents out there but we are firm believers in 'that you get what you pay for' and the level of professionalism, advice and support was worth every penny. We would certainly use them again in the event that we look to move in the future.... Read more
17th Jun 2022 (2 years ago)
S Halliwell
The staff at Chorley were very helpful, efficient and polite. They answered all queries quickly and fully... Read more
17th May 2022 (2 years ago)
G Sinclair
Had the pleasure of having Reeds Rains liason between all of the people involved in my purchase and sale. They are beyond professional, polite and understanding. Ruth, who I had the most dealings with, went up and beyond to make the transaction as smooth as possible. She is an absolute credit to the company and held the whole operation together.
If you are looking for a perfect estate agents: choose Reeds Rains without hesitation!
I wish I could leave more than 5 stars.... Read more
Seller
13th May 2022 (2 years ago)
dane982002
Terrible! I took time off work to view a property, (as they dont do viewing times to suit people who have a job) i arrived 5 minutes late due to worse than normal traffic i had messaged ahead to let them know, when i arrived i was told by the lady at the house that they had rang her to say the viewing had been cancelled i rang the office who told me it was cancelled because i was late no one had rang or messaged to tell me very unprofessional.... Read more
18th Apr 2022 (2 years ago)
J Davies
Wonderful service from Reeds Rains Chorley Couldnt have asked for more and very competetive pricing to boot... Read more
12th Mar 2022 (2 years ago)
C Ovenden
I have just sold my late father's house thanks to the excellent service received from Roy. At what was an emotional time I found Roy to be extremely professional, friendly and honest. His knowledge of the local area and housing market was outstanding. He kept me informed of progress at every stage from the initial valuation, viewings through to completion. I would not hesitate to use again and would highly recommend to anyone. 10/10 for Roy and the team from me.... Read more
Seller
12th Feb 2022 (3 years ago)
A Jolley
The service I received from Ruth was superb from start to finish.
She was very helpful when I had queries and answered them quickly.
I would recommend Ruth and the team for selling a house.... Read more
Seller
3rd Dec 2021 (3 years ago)
A Taylor
From the moment I contacted Reeds Rains Chorley about a property I wanted to rent, they couldn't have been any more helpful and accommodating. I found myself in an unexpected tricky living situation which required a very quick move and without Sonia, Brooke and Sam, it just wouldn't have happened so seemlessly. Sonia was so professional and friendly when I went to view. Thanks for making me feel so welcome, Sonia. I also needed to call most days to speak to Brooke and Sam, constantly asking different questions and receiving updates, and not once did I feel like I was being a nuisance - amazing customer service, thank you both so much. I'm grateful to now have such lovely connections with the team at Reeds Rains Chorley in case I ever need to call in the future, and I feel like I can without any hesitation. Thank you all once again (and thank you for the lovely giftbox, we've already used the AO voucher!)... Read more
Tenant
1st Dec 2021 (3 years ago)
A Schofield
Super happy... had a few initial problems when I first moved in... all sorted and very quick. They are very helpful and courteous I would thoroughly recommend renting through Reeds Rains ????... Read more
Tenant
15th Oct 2021 (3 years ago)
D Holding
Could not recommend reeds rains highly enough! My experience with Sonia and Brooke has been fantastic. Both Sonia and Brooke have been very professional and helped in every way then can. Through a very stressful time they both have done everything they can to ensure I was dealt with professionally and efficiently. I would highly recommend reeds rains and a big thank you to Sonia and brooke for everything they have done.... Read more
13th Oct 2021 (3 years ago)
L finch
Good... Read more
4th Aug 2021 (3 years ago)
L Goodwin
We have recently moved into our new house and we can’t thank Sam enough over at Reeds Rains Chorley. He has been amazing from the very start and so professional. The turn around for the property was super quick and we have been so pleased and grateful for all of Sams help. Nothing was any trouble. We was kept update with everything and any questions we had were fully answered and sorted straight away.
Thank you so much for all your help Sam. We appreciate it so much and so happy to be in our new house ready to make it into our home. We wouldn’t of been able to do this without your help.... Read more
Buyer
2nd Aug 2021 (3 years ago)
A Collins
"Excellent & Professional Service" Anybody wishing to use Reeds Rains in Chorley, we cannot recommend them highly enough; from initial contact through to completion for our rented property, its been seamless and professional. Sonia and her team at the branch have been excellent in all areas, I am sure Landlords appreciate they way Sonia and her team handle looking after their properties. Cannot promote them enough having many years moving around the country on Business, well done to Reeds Rains having such a great brand ambassador in Sonia at the Chorley Branch.... Read more
Landlord
31st Jul 2021 (3 years ago)
G Hill
I dealt with Roy throughout the process of selling our flat. They sold the flat within a couple of weeks of it being on the market and remained in contact throughout pushing for our best interests. He worked very hard when chasing solicitors as our experience with them was very difficult. Thank you Roy for all your hard work! Will definitely use again... Read more
Seller
9th Jul 2021 (3 years ago)
T MARLA
I recently bought a property through Reeds Rains Chorley office. From the initial offer stage through to completion, the team were responsive and helpful throughout. A big thank you to Ruth & Janet, would highly recommend!... Read more
Buyer
23rd Jun 2021 (3 years ago)
J Holden
Sonia and Brooke made the whole process of finding a new home to rent hassle free. Friendly, efficient and professional, they were a joy to do business with. Would not hesitate to use them again. A credit to Reeds Rains... Read more
Tenant
20th Apr 2021 (3 years ago)
S Brown
Recently sold and purchased with Reid’s rains Chorley. All the staff in the Chorley branch have been amazing, so friendly and helpful. There website has a feature which shows all your viewings and also how far along with the sale and purchase you are which I thought was brilliant. My friend is currently buying a property with a different estate agent in Chorley and is having nothing but problems with contact and rudeness. So I’m very grateful I chose to go with Reid’s Rains as they have been brilliant throughout.... Read more
Seller
13th Apr 2021 (3 years ago)
J Eden
I bought my house recently from Reeds Rains and have nothing but praise for them! Helped me throughout the Conveyancing and when I moved in!
Friendly staff, recommended... Read more
Buyer
31st Mar 2021 (3 years ago)
C Agent
I used Reeds Rains to sell my late father's house and they were nothing but helpful all the way through....It made the whole process ssooo ssoo much easier......
THANK YOU ALL... Read more
Seller
8th Mar 2021 (3 years ago)
Very, Very pleased with the service from Reeds Rains Chorley. Roy and his staff have bee absolutely brilliant and we would not hesitate to recommend them.... Read more
Seller
26th Feb 2021 (3 years ago)
Roy and the team have been professional, trustworth, honest and reliable throughtout the sale of my parents home. Always on hand to answer any questions that we had and make the process easy. We thought the value and service were great, we had every confidence in the team and knew that Reeds Rains would do their very best to achieve a sale, which they did quite quickly. Thank you Reeds Rains, what a fantastic team you have.... Read more
Seller
21st Feb 2021 (3 years ago)
Roy and the team at Reeds Rain were excellent throughout the process of selling my parents house from start to finish. Professional, helpful, trustworthy service at all times, nothing was too much trouble. Plenty of veiwing's set up straight away with clients that were best suited to the property. Always kept me informed of feedback and comments which made me feel confident that they were doing a great job of marketing the property, and would achieve a quick sale, which we did. I would definately recommend Reeds rains.... Read more
Seller
15th Feb 2021 (4 years ago)
H Race
Fabulous experience selling my house with them. Toni was amazing and I really couldn't rate her highly enough! 5* service and would recommend them every time.... Read more
Seller
8th Dec 2020 (4 years ago)
L Clegg
Very sharp and dodgy sales tactics, abrupt and surly, not convinced they pass on accurate information to thier clients, are they trying to maipulate sellers and buyers for thier own reasons, a classic case why estate agents need to be regulated.... Read more
2nd Dec 2020 (4 years ago)
L Barlow
Being a first time landlord I just want to say a huge Thank you to Sonia, lettings manager at Reeds Rains.
From the initial email contact through to the tenant moving in, the service has been excellent. Sonia explained every step of the process to me & answered my many questions I had. The process was so quick & efficient, I was very nervous to start out with on the first phone call but Sonia guided me through and helped every way she could.
Thanks again!... Read more
Landlord
20th Nov 2020 (4 years ago)
D Watford
First class service . Not purchased a property yet but ReedsRains have been wonderful and kind at sorting my very specific needs.... Read more
12th Nov 2020 (4 years ago)
A Stanley
Excellent service from start to finish. Helpful, informative, reliable and professional. Roy has been amazing every step of the way, guiding me through and keeping me up to date with every detail.
I would certainly recommend Reeds Rains to anyone in the Chorley area.... Read more
12th Oct 2020 (4 years ago)
J Harding
Absolutely first class service, Sonia and Summer are so professional they kept me informed from start to finish on the progress of my rental property. Previously before moving to reeds rains had the property on the rental market for nine weeks, no success.Within a week of moving to reeds rains a tenant was found absolutely brilliant they are so pro active and go that extra mile.... Read more
Landlord
29th Aug 2020 (4 years ago)
A Parkes
The service has been first class from initial contact and valuation through to sale and completion. At every stage I have been kept informed in a professional yet personable manner. Everyone in the office has worked so hard in what have been extraordinary circumstances. I can highly recommend the services of Roy and Ruth and all the team and I would like to thank them for making the sale successful, speedy and stress free.... Read more
Seller
17th Aug 2020 (4 years ago)
L Deacon
As both a landlord using Reeds Rains for many years and as a tenant, the service they offer is always exceptional. Worth every single penny. I wouldn't use anyone else, I have in the past but Reeds Rains surpass everyone. The help, advice, attention to detail and ensuring I always get the right tenants goes a long way. I recommend them to everyone!... Read more
Landlord
29th Jul 2020 (4 years ago)
H Bullen
Very happy with the overall service from Reeds Rains.
Sonia was excellent throughout the whole process from finding us the perfect property to ensuring it all went smoothly.
Wouldn’t hesitate to recommend the Chorley branch.... Read more
Buyer
28th Jul 2020 (4 years ago)
S Lane
Thanks to Ruth and the team for making the purchase of our first home smooth and easy.... Read more
Buyer
13th Jun 2020 (4 years ago)
julia
Excellent business to deal with. they sold the house before the board went up! The staff were able to deal with all my queries immediately and answered the phone calls promptly. Kept me up to date with the process right through to completion. I would definitely recommend Reeds Rains Estate Agents Chorley... Read more
Seller
11th Jun 2020 (4 years ago)
J MacDonald
The team at Reeds Rains Chorley are just brilliant!! We have mainly dealt with Janet, Roy and Toni but the whole team are so on the ball and so professional. They personally get to know you, what you want and you really do feel like they care. I would not hesitate in recommending them to anyone.... Read more
10th Mar 2020 (4 years ago)
D hayes
Reeds Rains Chorley assisted us in buying a property from them. Their service was excellent, professional and friendly. They went above and beyond for us. We would highly recommend them.... Read more
Buyer
3rd Mar 2020 (4 years ago)
B Mcmullan
Smooth first time but for my partner and I, professional, friendly and always willing to ask any questions. Made it a nice easy move into our first home. Thanks to the entire team.... Read more
Buyer
2nd Mar 2020 (4 years ago)
D Lambert
Excellent service. Friendly and professional staff; nothing is too much trouble. Highly recommended.... Read more
23rd Feb 2020 (4 years ago)
D Walkden
We used Reeds Rains to sell our Mothers property. I found Gemma (our main contact) to be excellent throughout the whole process. She is very friendly and extremely knowledgeable of the local housing market. Highly professional, Gemma helped drive our sale through to completion. Consequently, I have no hesitation in recommending Reed Rains. They provide an excellent service.... Read more
Seller
13th Dec 2019 (5 years ago)
I H
We have used Reeds Rains and dealt with Gemma, who we found to be excellent - very friendly and personable, but also extremely knowledgeable of the market (and the statistics!) which was really helpful. We would highly recommend Reeds Rains, and have done so recently to relatives. Top marks.... Read more
7th Nov 2019 (5 years ago)
M Gibney
Had great service from the staff and was helped all the way through especially by Sonia. Thank you... Read more
1st Nov 2019 (5 years ago)
G Sandiford
We recently bought our home through Roy at their Chorley office. He kept us fully informed even more so than our own legal advisors and always followed through on all promises. Very professional with a no-nonsense, straight talking approach.... Read more
Buyer
24th Oct 2019 (5 years ago)
S Price
The service we received from Toni and the staff at Reeds Reins, Chorley was superb with our house sale recently. We cannot recommend them highly enough, very thorough, professional and friendly too.... Read more
Seller
23rd Oct 2019 (5 years ago)
D Zombies
An awesome service from an amazing company for the right money. No complaints here! Toni Barron was an absolute pleasure to deal with whether it was a silly question or not!... Read more
22nd Oct 2019 (5 years ago)
T Byrne
My property at Leyland is being managed by Reeds rains, Chorley branch. Being a new landlord and also converting my property into an HMO has been extremely stressful. But thanks to all the staff at the Chorley branch for helping me out with every step; particularly the Lettings manager Nick Reid. He has so much confidence in his voice that it was very reassuring when I spoke to him; thereby making the whole process less stressful for me. Even after being transferred to another branch he continued to look after my property until it was all ready to be let out.
I cannot thank you enough and I will highly recommend Reeds Reins. Fantastic staff!!... Read more
Landlord
9th Oct 2019 (5 years ago)
J Halpin
I am impressed with the service I have received from Roy at reeds rains ,kept up to date with the quick sale as promised ,excellent service 10/10... Read more
Seller
29th Sep 2019 (5 years ago)
R Sangster
Brief and fairly rude staff. Wanted to get out of there ASAP really.... Read more
8th Sep 2019 (5 years ago)
Z Zhao
Good experience... Read more
19th Jul 2019 (5 years ago)
M Johnson
This is my first experience with Reeds Rains and I can honestly say its been a pleasure from start to finish. As I needed a property quickly Nick Reid (Lettings Manager) went above and beyond to help with this and we actually got everything turned round within Tow days and that is from viewing the property to moving in! I am more than confident in saying I cant see this happening with any other estate agent. t was down to Nicks hard work and experience that I moved in to my lovely new home in no time. He has kept in contact afterwards to ensure I have settled in and all is well. I have recommended not only Reeds Rains but Nick also to family and friends and hope my review helps you along with anyone else wishing to find there new home. I look forward to dealing with Nick again in the future and hope he gets the recognition he deserves from head office. Healthy Regards.
M. Johnson.
Abbott Court
Buckshaw Village.... Read more
Tenant
23rd May 2019 (5 years ago)
H King

I would highly recommend Gemma Bland at Reeds Rains Chorley if you are looking to sell your house or are trying to find a house to buy. Gemma has recently sold our house for us and the level of service we received from the point of valuation to completion was absolutely impeccable.
We stupidly started the sale of our house with an online agent as we thought 'if it's on Rightmove that's all you need', we couldn't have been more wrong! After six months on the market with nothing but time wasters and tyre kickers we luckily came across Gemma and the team at Reeds Rains. This is where the tale of house selling plight got a happy ending!
Gemma went above and beyond to help us sell our house, she is highly professional and straight talking - does not use the usual estate agent patter, which is exactly what you need as you know exactly where you stand from day one. Gemma also gave the best advice on the purchase of our next property and was always on the end of the phone calming any nerves or worries. She really did take the stress away and sold our house in 6 weeks!!!
Don't waste time looking for another agent, this is the one you need!!... Read more
Seller
13th May 2019 (5 years ago)
A CLARKSON
We were really happy with all aspects of our home move through Reeds Rains Chorley. In comparison to some other local estate agents that we have encountered they were by far the most professional and trustworthy. All the staff, including Andrew their Mortgage Adviser, were friendly, helpful and knowledgeable throughout the process and we would have no hesitation in recommending them.... Read more
10th May 2019 (5 years ago)
E Taylor
I recently completed on my new house - Ruth at Reeds Rains Chorley was fabulous in achieving a timely completion. From the first contact through to completion the process was managed in a professional manner whilst being sympathetic to my individual requirements.
I would also like to thank Jimmy who accompanied us on the multiple viewings we had on the property and gave us all the time we needed to look round.... Read more
Buyer
2nd May 2019 (5 years ago)
M Raychaudhuri
Toni and all the team were amazing. They were always polite, calm and really listened to what you were saying. I used an online agent for my sale but was involved with Reeds Rains with the purchase. I'm not sure both the sale and purchase would have tied in if it hadn't been for Toni keeping all the solicitors in contact with each other. I never realised how much after sale work happens. Thank you Toni and team.... Read more
2nd Apr 2019 (5 years ago)
M Rimmer
Really professional and friendly service right from valuation through to viewings and then on to completion. Toni in particular was fantastic at driving this sale through for us. We would highly recommend, many thanks.... Read more
Seller
1st Apr 2019 (5 years ago)
J Pearce-Haydon
From viewing the house to completion Toni was competent attentive and engaging. If it hadn’t been for Toni I would have been kept in the dark throughout the whole experience of purchasing my house. She maintained high standards at all times and is a very focused team member at Reeds Rains. I’m very happy with the way my purchase was handled and I received excellent customer service.... Read more
Buyer
15th Mar 2019 (5 years ago)
A B
Absoulete brilliant service. Really helpful and try their best with selling property. All the girls Toni, Ruth, Kelly, Gene and especially Jemma have been great. Would recommend and definetly use them again in the future. ????... Read more
Seller
13th Mar 2019 (5 years ago)
M Wheble
Reed Rains have managed our family house for the past six years and just recently, we decided to sell. Roy and the team kept us up to date with the viewings and eventual sale. Great service and certainly can recommend the Chorley team.... Read more
Seller
6th Jan 2019 (6 years ago)
J Brown
Great help from start to finish from Nick and Rachel, even accommodating our last minute changes. Made our move easy and a smooth transition from one property to another. Myself and my wife cannot fault the team from the Chorley branch for their help and support. Highly Recommended!... Read more
16th Dec 2018 (6 years ago)
T Storey
I bought my house through Reeds Rains and they could not be more accommodating, keeping the after sales in house is a great touch which helped with the small issues which came up.
they were all fantastic to deal with and Roy and his team worked to ensure that we completed in time.
If i have to sell my property in the future i will be going to Reeds Rains... Read more
Buyer
14th Dec 2018 (6 years ago)
N Klayh
Kelly and the team were amazing! They found my tenant quickly and I would recommend Reeds Rains again and again!... Read more
Landlord
15th Nov 2018 (6 years ago)
J Johnson-brown
Absolutly most disgusting incompetant staff ive ever had the displeasure to deal with rude inpolite un professional employ idiots who cldnt organise anything even management are disgust excuses for human beings because of their mistakes and lack if communication i have repairs outstanding lies false information given to landlord being issued in correctly with a section 21 thru lies stupid advice frm staff rob sue and rachel are a total joke its because of their mistakes im going to be homeless was mis represented totally these people are nasty spiteful excuses for human beings... Read more
Tenant
17th Oct 2018 (6 years ago)
B Bates
Reeds Rains are blessed with an incredibly helpful, professional, knowledgeable and personable team at their Chorley branch. They went above and beyond to help me move into my new home within just 10 days! Gemma, Alice, Toni, Kelly, Roy and Rob are absolute stars and deserve commendation from the top of the hierarchy. It has been a pleasure dealing with them and I give them my utmost appreciation and thanks.... Read more
Buyer
23rd Aug 2018 (6 years ago)
J meadows
If you want an estate agent that goes 'the extra mile' choose Reeds Rains Chorley! Kelly & Gemma were our main contacts and they couldn't have done more. All the staff were friendly and courteous.....from the start to the finish of selling our house we were kept closely informed every step of the way. Well deserved 5 star rating.... Read more
Seller
25th Jun 2018 (6 years ago)
L Armstrong
A very friendly , efficient and professional service both from the sales and lettings teams.... Read more
27th May 2018 (6 years ago)
S Anwar
Excellent service and advice, pleasure working the Reeds Rains Team in Chorley... Read more
9th Apr 2018 (6 years ago)
A Azmi
We received excellent service and they were very professional in their conduct.... Read more
28th Mar 2018 (6 years ago)
F SHAW
During my recent purchase I found staff to be genuinely supportive. I received a great level of service which was personal to my needs. They were extremely helpful, kept me informed every step of the way and always happy to answer any questions. Outstanding service and would highly recommend.... Read more
Buyer
15th Feb 2018 (7 years ago)
A Everett
Superb service from Gemma. Very professional, well prepared and highly knowledgeable. Gave us great advice and information. Would definitely recommend Reeds Rains.... Read more
25th Jan 2018 (7 years ago)
S Muff
Gemma Bland completed a valuation on our property yesterday. She arrived at the property early and was extremely prepared with information and suggestions regarding similar types of property in the locality. In our opinion, she went above and beyond for us, she was professional, courteous and showed a great deal of sympathy given our circumstances. The information provided will be invaluable to us. Gemma is a true ambassador for your Brand. What a great company to deal with!... Read more
Seller
25th Jan 2018 (7 years ago)
D Softley
Recently purchased my 1st home which was marketed by Reeds Rains Chorley. Darren was great with helping to source our mortgage and to keep things moving. Roy became more involved later on and kept us well informed as the purchase progressed. 10/10 thanks very much.... Read more
Buyer
23rd Jan 2018 (7 years ago)
A groom
Reeds Rains were very helpful & found us a tenant very quickly, they were professional throughout... Read more
Landlord
11th Jan 2018 (7 years ago)
R Shannon
Mostly had dealing with Rob and found him to be courteous and professional, we had constant communication and even if there was no news he called to give us an update. The property was let very quickly so thanks for that!... Read more
Landlord
10th Jan 2018 (7 years ago)
S Watkinson
Our dealings have all been in connection with rental of residential property rather than buying/selling. We have found Reeds to be very professional in everything they do: replies to incoming telephone calls are always prompt and dealt with efficiently (and no annoying music). Same goes for email messages. Staff have always turned up on time and looked smart and are knowledgeable but still friendly and patient with questions. Full marks to all the staff in the office who may not be in the front line, but are needed to make things happen. All in all, Reeds know what they are doing and put you at ease. The downside is that their service charges are generally higher than others in the same business, but maybe that's the price of an efficient service: we think that Roy, Rob, Nikki head up a great team.... Read more
Landlord
8th Jan 2018 (7 years ago)
N Whitaker
I have used reeds rains on a number of occasions and they have always been very professional and quick to answer any queries I have had. Roy and his team are brilliant and I wouldn't hesitate to use again.... Read more
18th Dec 2017 (7 years ago)
J Wilson
We have been supplying inventories to Reeds Rains Chorley for just over a year and within that time we have been very impressed with their professionalism, dedication and organisation, it is important for us to work with agents who strive to provide an excellent service and this is exactly what you get from RR Chorley, I hope our working relationship can continue for years to come. Jamie Wilson, VeriSmart Inventories... Read more
8th Nov 2017 (7 years ago)
S Tomlinson
Great service, friendly people, high fees!... Read more
8th Nov 2017 (7 years ago)
N McAllister
Very professional and friendly people Ruth and Shirley both helped me with any questions i had and there was no delay in answering them , all the staff seem really helpful including Rob . would use this professional estate agents again... Read more
2nd Nov 2017 (7 years ago)
J Tupper
Excellent company & people to deal with, particulary Rob Flood the property rentals Manager. Many thanks... Read more
23rd Oct 2017 (7 years ago)
I leach
i have just used reeds rains to rent my new property and have found the service to be fantastic, the staff are very understanding, friendly and easy to deal with i certainly recommend using them to anyone.... Read more
Tenant
23rd Oct 2017 (7 years ago)
M houghton
Really surprised at some of the earlier dated comments. From my recent experience, Rob and the team have been helpful, professional and efficient in letting my property. I have no issues, they have done what they said they would do, when they said they would do it. I would recommend... Read more
Landlord
14th Oct 2017 (7 years ago)
M T
We've had a superb service from the Chorley branch. Highly efficient and professional team who got our transaction dealt with extremely quickly. Thanks very much!... Read more
4th Oct 2017 (7 years ago)
M Bland
Outstanding service from Rob and the letting team at Chorley - had a brief discussion with Rob on Thursday to ask about letting our Apartment - Rob was so helpful and sent all the relevant information over to us immediately - we decided to rent the Apartment and within 24 hours the property was live and had 2 viewings booked in within the hour of going live - it was rented out to the first applicant subjct to satisfactory references etc - this was impressive - we had asked a local Independent Agent earlier on in the week to call us to discuss renting it and after 5 days had not even had a call - if you have a property to rent I cannot recommend Reeds Rains Chorley more highly - thank you... Read more
Landlord
3rd Oct 2017 (7 years ago)
J Williamson
Booked a couple of viewings, then I noticed the long list of extortionate fees they charge... Called and advised I'd like to cancel them due to how high the fees were, this was done without asking any questions about which fees were too high, what others were charging, if they could discount them. Poor customer service in my opinion, I recommend avoiding Reeds Rains!... Read more
9th Mar 2017 (7 years ago)
A Coward
Utterly abysmal support. Disgusting customer service. Avoid like a pile of radioactive waste.... Read more
2nd Dec 2016 (8 years ago)
C Roberts
Avoid like the plague. Bad practices and service.... Read more
23rd Sep 2016 (8 years ago)
G G
The most incompetent bunch of neanderthals you could ever have the misfortune to deal with. Do not use this company! Avoid Avoid Avoid.... Read more
15th Sep 2016 (8 years ago)