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Estate Agents in Canary Wharf
Strawberry Star - E16

Strawberry Star - E16

4.7

39 reviews

Closes at 6:00pm

The Pavillion Siemens Brothers Way,London, E16 1GB

Strawberry Star E16 are an estate agent in Canary Wharf. They mainly list properties in E16, LU2 and SE10. Over the last 6 months, they've listed 3 properties, with 13 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 5:30pm
Saturday 10:00am - 4:00pm
Sunday Closed

View all details

Strawberry Star - E16 Reviews (39)

Have you used this agent?

All (39)

Seller (1)

Buyer (9)

Landlord (3)

Tenant (12)

General (14)

Anonymous Tenant

Strawberry star is the agent of our flat. I am very satisfied of their services since day 1 we moved in. We had few damages in the flat and they fixed it straight after they were informed. Special credits to Valentina who is very responsive and supportive, as well as Marios at the reception of the Hoola building who is always available to provide assistance.... Read more

Tenant

27th Aug 2022 (2 years ago)

C Jagmama

My first home from strawberry star in Uk London thanks Jack singh who helped me a lot ????... Read more

Buyer

23rd Sep 2021 (3 years ago)

R Cooke

Valentina was very efficient and professional, making our moving out process much easier. She was quick to respond to emails and deal with any enquiries. Overall, great service!... Read more

Tenant

26th Mar 2021 (3 years ago)

A Mobid

My friends I’ve hear lots of bad things about this place online on customer service When you hear bad thing do your owner research and clarify what is what but pay attention my friend this place gives bad customer service not worth my time. Move on to better agent in area ok? Knight Frank is good I recommend (I don’t know them but it is better customer service wise my friends) Take good care and your family it is global pandemic time you should deal with intelligent people who want best for you only my friends. God bless you all... Read more

7th Nov 2020 (4 years ago)

J Fuggles

I’ve been hearing questionable things about this agency online, personally I prefer to avoid drama and get on with my simple life therefor I recommend against negotiating a house with these guys.... Read more

5th Nov 2020 (4 years ago)

M Rao

This is my first house rental ever in London, and such a hassle free movement I had. Strawberry star has its best professionals, and I would like to thank Lavinia for all her help provided during out flat visit till we are settled in the flat.. Kudos !!... Read more

Tenant

2nd Nov 2020 (4 years ago)

S James

Lavinia is the most outstanding Senior Lettings Negotiator we have ever met, going out of her way and completely above and beyond to help us at each stage of our journey with the lettings company. Warm, friendly, and clearly an expert in her field, Lavinia was dependable and highly professional from the very beginning of our property search, helping us to navigate the market and find the right kind of flat for us. It is with deep sadness on our end that due to a sudden personal circumstance we were unable to move forward with our dream flat (which Lavinia tirelessly helped us to secure and negotiate to find the best solutions to any problems that arose). Lavinia is an asset to Strawberry Star and we know we may never meet such an esteemed lettings negotiator in future, as she sets the bar so high for those working in her industry. We were truly blown away by her support and drive to help us and are eternally grateful for the hard work she put in to make our hopes a reality. We will both be sure to recommend Strawberry Star to anyone looking for a first-class renting and buying property experience in London. Sophie and John... Read more

28th Oct 2020 (4 years ago)

A Varma

We had conversation with Jack Singh over phone and he made our life easy with video viewing to rent the property. He was patient to listen to our requirement and suggest us the best house that suits our needs. Though we had to cancel our initial house due to covid, Jack constantly checked our status and updated landlord. He also made sure we never lose anything due to this pandemic. We are very much satisfied by the service and will always recommend Jack Singh @ Strawberry star if anyone is looking for property to rent.... Read more

Tenant

26th Oct 2020 (4 years ago)

M Mohsenn

I must admit that the Strawberry Star Royal Docks is the best agency that I have ever dealt with. They are very professional and genuinely care about their residents well-being and provide an excellent service in order to ensure their residents are satisfied. I have dealt with Jack who is a senior negotiator and the property manager Valentino in the past on many occasions and they have always been very kind and ensured that my needs as a resident are met.... Read more

25th Aug 2020 (4 years ago)

J Pilmore

Let’s just say Jack is a star ! The whole service of finding us our apartment to move into felt very personal to him. He responded to me at weekends and even on Father’s Day always making sure we were kept up to pace with the proceedings.... Read more

31st Jul 2020 (4 years ago)

C McPartlin

"The slightly" longer story" Now I just read Will's post and of course I cannot comment but I have had a completely different experience. Let's start at the beginning though. I was looking for a job in the UK and had absolutely no idea about flats, estate agents and how to go about this. Having been to the usual websites I thought I had found something and contacted Strawberry star. This is where it gets special because Jack picked up the phone and we spoke about one or two properties that I liked, the ideas I had and what was possible for me to actually do in this shark pool "London" where properties turn quicker than the weather. Jack realized that I was a bit helpless but full of energy to get this thing done and the fact that we had exactly one week to get this whole thing working didn't exactly help me. But as you will probably notice there was the "JACK FACTOR". The guy is absolutely nothing short of amazing. He went through my budget, my work contract and said: Look Chris! This makes more sense! Take a look at it. He sent me council tax rates, all sorts of information which came in very handy and "educated" me and due to the fact that all transactions had to be done from the continent, I wasn't exactly the "easiest" client in the first place. So he always had an eye on things to make sure I felt safe and sure about this. Jack goes even further: He sets you up so you are able to survive in this completely new environment where you have enough challenges getting your feet on the ground and adapting to the pace of this city. He also called and responded to me at hours where you would never expect it. It actually felt like he was taking this really personal. If you are taking "the big step" moving to London, have Jack on your team. It is the only thing I can tell you because without this extraordinary help, I would have been lost. Thank you to Strawberry Star for this amazing experience. Thank you for making my "landing" soft. Best regards Chris... Read more

23rd Jul 2020 (4 years ago)

H Smith

Flats in HOOLA are the best flats we have ever lived at and we were very impressed with a letting Agency Strawberry Star, Jack already helped us to find 2 amazing where we stayed for 2 years then we made a mistake to moving to Gateway Tower and it’s the worst experience we have had. We felt safe with Strawberry Star and with Jack, now Jack is helping to find another flat to move back to HOOLA. If I could give more than 5* I would. Also concierge and cleaning were amazing too. Much better than elsewhere.... Read more

Tenant

20th Jul 2020 (4 years ago)

W M

DO NOT RECOMMENDED HOOLA. AVOID AT ALL COSTS! Strawberry Star has been failing for years, and although we are paying them £186,000 a year for their 'management' of this development as well as the £600,000+ staff wages and about £20,000 in 'security', those who are making the decisions in the background are clearly not providing a service which in any way validates those costs. We are all clearly being ripped off by SS right now. Both leaseholders and tenants. In terms of the latest situation with COVID-19, Strawberry Star removed ALL concierge staff and security from the buildings, to 'help' limit the spread of the disease. Other developments in the area still provided residents a limited concierge service, but ours had been completely suspended. SS have failed to implement stringent safety measures to protect those living here on this site. There wasn't any member of the concierge team on the premises to collect parcels, creating a vastly inefficient and incompetent parcel delivery service. Parcels were not left by the residents' door, they were lying on the floor in the main entrance, some were even delivered to the wrong buildings. Parcels were also being ripped open and stolen. During the COVID-19 pandemic, SS should have switched their focus on ensuring the safety and well-being of its residents. Hand sanitizer stations have been placed at elevator landings and key areas around the property. Yes, people may be wearing gloves to take out their rubbish, but everything you touch with those gloves then spreads to everything else you touch. Gloves must be removed immediately and discarded in a waste bin after the activity, then hands must be with an alcohol-based hand rub. It prevents people from contaminating services like door handles and elevator buttons. But this simple and cost effective measures wouldn't have made a difference, as unauthorised people were gaining access to the building by simply pushing the door open during the day and night. A homeless man was spotted and sleeping on the sofa inside the East Tower. SS had order their cleaning staff to to move him on. Since they have removed all staff, they could have easily got a member of the concierge team or even better the Building Manager, who seems to do absolutely nothing these days, to approach the homeless man and offer him advice and support. With all the CCTV cameras scattered around the development, quite frankly it is clear that Strawberry Star are not adhering to their responsibilities of managing this development in a reasonable way. Over the past year: - Lit cigarette ends being tossed onto other balconies, affecting the health of neighbours. - Illegal sub-letting of apartments (like Airbnb). - Barbecues being had on balconies ( I wonder who is liable legally, should there be deaths from a fire caused by a BBQ, when there was no action taken by building management?). - Thieves stealing personal possessions belonging to residents bicycles + deliveries. - Thieves leaving stolen property on the development (such as supermarket trolleys) - Vagrancy in the East Tower lobby. - A fire in the bins outside West Tower. - Residents not disposing their rubbish in the manner and randomly dumping it in and around the premises. - The entire area, including the roundabout and DLR footbridge was covered in mainly recycling waste from Hoola. Given it's a global pandemic - I would have expected more to protect the residents. I suggest Strawberry Star to stop looking at their P&L and rubbing their hands together at the government furlough scheme, and mobilise staff to ensure the health, well-being and security that the firm houses in their estate. Word of advice. Don't live here. It's revolting. They simply don't care. Save your money and go elsewhere.... Read more

Tenant

7th Jun 2020 (4 years ago)

R Alaeddine

We had a wonderful customer service provided from Lavinia which was a very worm ,kind and Helpfull with us .I strongly recommend her for the job she does !Will definitely recommend to family and friends!Many thanks... Read more

7th Mar 2020 (4 years ago)

F ANDREA

Amazing experience, Jack and his team make their best to get the flat as quick and smooth as possible ????... Read more

7th Jan 2020 (5 years ago)

S agrawal

I want to thank Lavinia for making our letting experience so easy and smooth. Lavinia was always reachable and answered my queries. She is the most professional agant I have seen and lovely person. I would definitely recommend her services. Thank you so much for helping us. Excellent Job Done :)... Read more

Landlord

6th Dec 2019 (5 years ago)

F RTC

Lavinia Coroama - one of the few agents I've encountered that's prepared to go the extra mile. Superb response times and super efficient. A real asset for the team! Thank you!!... Read more

6th Sep 2019 (5 years ago)

A Aly

Lavinia was absolutely lovely and helpful from the beginning till when we have passed the reference. It was a pleasure to deal with her and this agency. Again thank you very much Lavinia... Read more

16th Aug 2019 (5 years ago)

S Scasseddu

I would like to thank Lavinia for her great help in finding a flat for me and my boyfriend in less than 2 days - we were struggling to find one as modern as the one we are living in and she managed to find something that exceed our expectations. Dealing with her has been a pleasure and she gave us a lot of advice and did an amazing job. Strawberry Star is lucky to have her :)... Read more

Tenant

16th Aug 2019 (5 years ago)

S Moore

Very easy and smooth experience. Passed over to Strawberry Star after my first viewing, they were very easy to deal with and knowledgeable. Neil helped to advise through the purchase, and liaise with both parties to make sure documents etc. were all available ASAP.... Read more

Buyer

16th Jul 2019 (5 years ago)

J Kaur

We had a great experience with Ms Lavinia Coroama of Strawberry Star, Royal Docks. She understood our needs, and very efficiently guided us from the point of making a Rental Offer, through to picking up the keys. She is always professional, and friendly. We are able to call her at any time, and she is happy to explain or give us information. This is the best Estate Agency we have ever rented a property through, and Ms Lavinia Coroama made the whole experience easy. She is very helpful, and is willing to fix any issues you may find with the property. I would highly recommend them. Excellent Service!!!... Read more

Tenant

14th Jun 2019 (5 years ago)

T Srodut

Lavinia was just outstanding and helped us throughout the entire letting experience. Every process from start to finish was carried out in the most professional manner possible. I would definitely recommend her services to anyone! Well done, and thank you for helping us finding our first place to call home.... Read more

Landlord

8th Jun 2019 (5 years ago)

C Simmance

Lavinia did a great job with helping us find a place. Very nice person.... Read more

4th May 2019 (5 years ago)

V Mansell

Great experience - Lavinia's help to move us through the rental process efficiently and proactively answer any questions has been much appreciated!... Read more

Tenant

6th Apr 2019 (5 years ago)

L E

Our negotiator Lavinia was a pleasure to work with and very professional! She kept us informed from start to finish which helped make what can sometimes be a stressful moving in process a seamless experiene.... Read more

30th Mar 2019 (5 years ago)

H li

Just sold our flat via Gurveer(we actually bought it from her 4 years ago). It has been one of the most difficult/stressful experience - it lasted almost 5 months due to buyer's solicitor issue. It has been so stressful because we left the flat empty for so long (while paying mortgage) and also we are in a chain to buy. However, Gurveer has been so helpful during the whole process and have done much more than she supposes to do(that is exactly what you need when you are stressed out). Without her support I don't think we would be able to finish the deal. I would strongly recommend her service.... Read more

Seller

29th Oct 2018 (6 years ago)

Y Lu

Our whole experience with Strawberry Star has been positive. Our agent Gurveer responds to our emails in a timely manner and keep us updated about the progress of the transaction. In addition, she provide the documents required by our solicitors promptly and chases vendor's solicitors to ensure that the transaction is completed quickly.... Read more

Buyer

13th Oct 2018 (6 years ago)

R a

Gurveer and Neal of Strawberry Star helped me purchase my first home in the Hoola development. First time purchases can be an anxiety inducing experience but I am thankful to Strawberry Star for their support and co-operation throughout this process. In particular, I appreciate that I was provided with multiple viewings of the property to address many of my concerns. Been 2 weeks since I moved in and so far so good. Thanks to Gurveer and Neal :)... Read more

Buyer

7th Oct 2018 (6 years ago)

RM

I would like to say big thank you to Neil Parlour from Strawberry Star for making whole process of my property purchase so smooth and without any complications. He has been fantastic and without his efforts and hard work it would have been difficult to complete the purchase efficiently and within my preferred timelines. I wish him best of luck and highly recommend anyone looking for flat purchase to take his assistance.... Read more

Buyer

17th Jul 2018 (6 years ago)

T Bruno

I have bought a flat in hoola and very happy to have found my dream home.... Read more

Buyer

18th May 2018 (6 years ago)

R Pinto

Great estate agency with fantastic local knowledge and in particiluar Gurveer was brilliant!... Read more

28th Mar 2018 (6 years ago)

???

Gurveer is very helpful from beginning to end and provide us with very good service. In terms of any questions coming up during the process, Gurveer would help to give advice in time, which helps a lot in speeding up the whole process. We would highly recommend her to assist you in the buying.... Read more

Buyer

5th Mar 2018 (6 years ago)

J Koh

The rental of my apartment in UK was handled by Lara Bradley and her team, including Holly Homan and Sam Cooper, of Strawberry Star. Lara was very professional, and worked hard on showing potential tenants. She also gave me weekly updates thru email to keep me posted. Lara managed to get me a tenant whom I believe made a good and reasonable offer. Her team managed the paperwork very fast, got the apartment cleaned, and the tenant moved in within 3 days of making the offer! It was a smooth and hassle-free experience. Great job, Lara, Holly and Sam!... Read more

Landlord

12th Feb 2018 (6 years ago)

A Gurden

All the staff at Strawberry Star were amazing, especially Holly Hogan who was really friendly, and helpful. Really enjoyed the whole experience over the last 12 month, highly recommend... Read more

3rd Nov 2017 (7 years ago)

L Garkova

Me and my boyfriend have worked with Jack Singh throughout the entire renting process and his service was outstanding. He really goes the extra mile to ensure that both the tenants and the landlord are happy. I thoroughly recommend his service to anyone looking to rent at the Hoola building.... Read more

Tenant

2nd Oct 2017 (7 years ago)

H ilchovski

Thank you, Jack Singh, for the openness and professionalism throughout the entire renting process. I am very happy with the service provided which is by far the best I have yet seen from estate agents!... Read more

Tenant

1st Oct 2017 (7 years ago)

R M

I would like to take opportunity to thank Jack Singh for being so helpful and professional in the process of finding me wonderful flat. Its rare to find estate agents being so humble and understanding of clients situation. And also would like to thank Holly and Lara for their support.... Read more

Buyer

19th Aug 2017 (7 years ago)

A Cavallaro

Our experience with Strawberry Star has been quite positive. They have provided us with efficient and professional service from day one. They have made the process of moving to a new flat for us very smooth and in less than a week. We had many questions as it was the first time we decided to rent a flat together. Even though we have asked them many specific questions, they were always very friendly and professional. In addition to that, they gave us quick responses. The only situation that caused us some hassle has been the change to the break clause. For us moving into a new home represented a step toward stability, that we cherished because we are organising our wedding next year and we thought we had taken care of this chapter for the foreseeable future. We'd really hate having to add back this other heavy task for any reason that is not directly dependant on us. I'd definitely recommend Strawberry Star.... Read more

Tenant

18th Jul 2017 (7 years ago)

K Ip

This is the first time I bought a flat in London. With the professional guidance and prompt assistance of Strawberry Star, it makes everything so smooth and easy. From managing the flat, referencing tenants to furnishing, they are very helpful and trustworthy indeed.... Read more

Buyer

18th Jul 2017 (7 years ago)

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