G Abbas
Taylors have been brilliant to facilitate the purchase especially ShahRukh, Ian , Asiya and Ifzal... Read more
Buyer
19th Oct 2024 (14 weeks ago)
J DaBoss
Great experience selling my property with Taylors. They were professional, responsive, and made the process smooth from start to finish. I highly recommend them to anyone looking to sell!"... Read more
Seller
15th Oct 2024 (14 weeks ago)
D Prince
The staff were so helpful and pleasant. Unfortunately I had a flat tyre en route to a viewing. They could not do enough for me. A lovely smart young man called Salman picked me up for the viewing and dropped me back home. Very professional and efficient. Thank you so much for the fantastic service. A very good team who look after their customers. Superb. Thank you.... Read more
6th Oct 2024 (16 weeks ago)
a
Edited to confirm that this review was not left incorrectly.
Atrocious customer service throughout, cannot recommend to any buyers and would rate 0 if I could. Every person I spoke to over the phone was uninterested and sounded like they couldn’t be bothered to hold a conversation- chewing gum loudly, snorting/coughing into the phone, chatting with colleagues, etc. Every callback that was promised was ignored, every promised email with further details on properties wasn’t sent, and any follow-up had to be chased several times.
I was asked about my preferences and non-negotiables for a house to sign me up to email/phone alerts, but these were completely ignored and I had 100+ alerts over a few weeks about properties I had no interest in. I received several calls about properties I explicitly stated I wasn’t interested in, but they wouldn’t take no for an answer. The same applied to mortgage/budgeting guidance, I had stated several times that I had this already arranged but they insisted on trying to arrange appointments with advisers.
On the rare occasion that I was interested in a property they’d advertised, they never got back to me and the property was sold well before they stopped saying they’d “get back to me” (which they didn’t), despite me calling back 3 times across a week and getting nowhere each time.
Ended up going with another estate agent to purchase a property, who actually wanted to work with their customers.... Read more
3rd Oct 2024 (16 weeks ago)
D Anghel
I want to extend a huge thank you to Ian Causton and Sharukh Ahmed at Taylors for their outstanding support in helping me purchase my first home. From start to finish, their professionalism, knowledge, and commitment were second to none. Ian and Sharikh were always available to answer any questions and guide me through the process, making what can often be a stressful experience feel smooth and manageable.
If you're looking to buy a home, I highly recommend Taylors. With people like Ian and Sharukh on your side, you can trust that you're in great hands. Thank you again for making my first home-buying journey a positive one!... Read more
Buyer
2nd Oct 2024 (16 weeks ago)
A Paun
A big thank you to Ian Causton and his team ( Aasia and Sharukh) for their help throughout the entire process and selling our house.
As I requested from the beginning I have been updated every time and I got my question answered when I called.
Wishing you all the best!... Read more
Seller
2nd Sep 2024 (20 weeks ago)
G McKenzie
The team were persistent in their approach to sell my house and gave me the best advice... Read more
Seller
2nd Sep 2024 (20 weeks ago)
M Ali
Biggest shout out to Ifzal Aslam for the seamless and thorough support in securing our mortgage in the shortest possible time considering the process complexities and winning it for us. Thanks for going beyond to facilitate us in securing the dream home for us.
Words can’t justify your level of support and service in this entire journey of ups and downs yet remaining firm on our goal and finally, you did it. It is a lifetime thanks Ifzal Aslam from us. Luckiest to have found you for our mortgage process.
Highly highly recommended.
Thanks again.... Read more
28th Jul 2024 (26 weeks ago)
S Enekeme
Professional and knowledgeable team. Prompt in answering any queries and I was always kept up to date with the sale process... Read more
Seller
24th Jul 2024 (5 mo. ago)
I Shah
Ian and the Taylor’s Leagrave team are exceptional! Despite multiple challenges, they expertly navigated the process, ensuring the sale of my dream property went smoothly and through to completion.
Ian in particular is personable and approachable; his skills shone as he worked tirelessly with my solicitor, his own internal department and the seller (and their solicitor!), commendable! His commitment went above and beyond, making a significant difference. The branch and the staff advice was also was clear, timely and invaluable. Highly recommend!????????... Read more
Seller
16th Jul 2024 (6 mo. ago)
F Sultana
Great Team at Taylors Leagrave. Have helped me through not only finding and recommending houses under my requirements but also my Mortgage. Big shout out to Ifzal Aslam for dealing with my mortgage. Has been very supportive and reachable throughout the process, from start to end. Great mortgage Advisor to go with :). Thank you Ifzal for all your support :).... Read more
Buyer
5th Jul 2024 (6 mo. ago)
I Martini
I am very happy with that agency and specially with Ian.I am very thankful to him for the fast service he has done.
Arben Martini... Read more
23rd May 2024 (7 mo. ago)
J Iqbal
I am really thankful to IAN CAUSTON, SHARUKH & AASIA they helped me to sell my home very quickly, especially thanks to SHARUKH, who valued my house and brought the buyer and then offcourse IAN CAUSTON was really proffessional I ve been to him almost everyday but he was very calm and listen to me and made sure that the problem must be resolved. Thanks all.
Highly recommend ????... Read more
Seller
22nd May 2024 (8 mo. ago)
E Ichanghai
Thanks to Ian and the team for a smooth 1st house buying journey... Read more
Buyer
17th May 2024 (8 mo. ago)
S Banjoko
Wao!!! This is the best service I have received in a long time. These people are out of this world; professional, dedicated and unwavering in making your dreams come true.
A million thanks, Ifzal.
Thanks for going extra length Ian. Shah, I can't thank you enough. Thumps up to all the staff at Taylors Leagrave.Weldone.... Read more
14th May 2024 (8 mo. ago)
C Stokes
Tremendously helpful, efficient and speedy service received from Ian and the team at Taylors Leagrave. Unhesitatingly recommended.... Read more
22nd Apr 2024 (9 mo. ago)
H Foodie
A massive thank you to Ifzal and Sharukh for sorting out our property. Simply the best can’t thank them enough for the help along the way. I will be recommending to all family and friends. Made the house purchase process so simple for us.
Thank you Ifzal for helping us with the mortgage process he went over and beyond to make it possible for us.
Keep up the good work guys appreciate it.... Read more
Buyer
17th Apr 2024 (9 mo. ago)
F KORDAKU
Ifzal is best mortgage person u can ever find .. ours was done in less than a week!!
Thanks a lot again !
We very very happy... Read more
26th Mar 2024 (9 mo. ago)
I R
Helpful and friendly staff. Ian, Shahrukh and Asia were all really helpful and great at what they do. Always there to answer your questions. I would definitely recommend.... Read more
26th Mar 2024 (9 mo. ago)
D Batchelor
Well over a year since the property appeared on the market.
The Estate Agents went above and beyond to enable our property to be sold. Always willing to help as we had a very difficult family situation.
Highly recommend this company.... Read more
Seller
25th Mar 2024 (9 mo. ago)
I recommend 100% this agency and their staff. All staff is very nice, welcoming, supportive… I can’t praise them enough. I am that type of cliente pain the neck as I am a very anxious person and need constant communication and all of them were super understanding, excellent costumer service! The broker Ifzal is the man! I will be forever grateful for all his work and commitment! I went to other brokers and I could not afford anything more than shared ownership and just 25 percent, if lucky (according to other brokers) Ifzal got me a mortgage to buy a whole property with just 5 % deposit, he took care of everything, contacting me and updating me all the time, always available, always a pleasure to talk to him, nothing was ever too much! I hope he reads this review to know how much me and my family appreciate his work with us! We are now in our new house and thanks, a great deal, to Ifzal!... Read more
Buyer
6th Mar 2024 (10 mo. ago)
F Nayyer
I would like to say thank you to everyone( Ian,Ifzal,Shah,Asiya,Ruhena) at Taylors Marsh Road Office. Ian and Ifzal played a crucial role in ensuring the successful completion of our sale and purchase. I wholeheartedly recommend them to anyone involved in property transactions, as they are a great team and very professional.... Read more
Seller
9th Feb 2024 (11 mo. ago)
M Whelly5
What a wonderful team of people. They really couldn't do enough for me regarding a difficult family situation. They went above and beyond by making me laugh, as I might have cried. If I had any issues they did their best to resolve it. There was times when I wasn't able to speak to the relevant person, but that call was always returned.
I would definitely recommend Taylors Estate Agent in Leagrave.
All the best for 2024 and beyond.... Read more
9th Feb 2024 (11 mo. ago)
S Brown
Absolute first class service and advice from Mortgage Broker Ifzal Aslam. He's helped us with two purchases/remortgages now and we couldn't be happier. Excellent knowledge of the market, responsive to all of our questions whatever the hour and goes above and beyond to get us the best deal. We would highly recommend him!!!... Read more
Buyer
1st Feb 2024 (11 mo. ago)
J davison-smith
I moved last year after 36 years at the same house. I found it stressful and confusing at times. I was supported throughout the process by Ian and his staff. Ian was always available to explain the process and steps. I would recommend... Read more
Seller
4th Jan 2024 (1 year ago)
Ifzal was great, constantly prompt response.... Read more
Seller
28th Dec 2023 (1 year ago)
S Chahure
The laziest people I have ever seen. I’ve moved out 1.5 months ago but my deposit is still being processed and not returned to me despite my landlord releasing it. I’ve had to chase them endlessly but still no help. When asked who I could raise a concern to/ speak to their manager I was told they dont have one. I am going to pursue legal options now.... Read more
Tenant
16th Dec 2023 (1 year ago)
M Akhtar
Great service from the team in purchasing the property. Espically Ian, Ifzal and shah were helpfull and made the process go smoothly. Would recommend.... Read more
Buyer
17th Nov 2023 (1 year ago)
Ifzal Aslam was very helpful. Response timings were fantastic and he had great knowledge.... Read more
Buyer
10th Nov 2023 (1 year ago)
J Kota
My recent experience of using Taylors to purchase a new home. The whole team were great. Ian Causton and Ifzal were extremely helpful throughout the entire process, providing advice and guidance on all legal aspects related to the purchase. They were also available to answer all of our questions in a timely manner and gave us peace of mind. They also made sure to keep us updated on the progress of the purchase, giving us regular updates regarding any changes or developments in the process.
Overall, the whole process was made incredibly easy and stress free due to the guidance and help we received from Ian Causton and Ifzal. They not only provided us with expert knowledge and advice but also treated us with dignity, respect, and made sure our interests were taken care of at every step of the way. Not to forget Sharuk and Asiya provided a great support in the process.
I highly recommend using this Taylors for any future purchases/rent/lease.... Read more
Buyer
29th Oct 2023 (1 year ago)
Wonderful experience with Taylors from Ifzal with our mortgage step by step and Ian with the updates of our purchase and how it was coming along. Overall, a nice team!... Read more
Buyer
6th Oct 2023 (1 year ago)
I recently had the pleasure of working with Ifzal at Taylors-Leagrave for my mortgage needs, and I can't say enough about the exceptional service I received. From start to finish, the entire process was seamless and stress-free.
Ifzal demonstrated a remarkable level of professionalism, knowledge, and expertise. He took the time to thoroughly explain every step of the mortgage process, ensuring that I fully understood all aspects of my mortgage options. His attention to detail and willingness to answer all my questions made me feel confident and at ease throughout the entire process.
I would highly recommend Ifzal Aslam to anyone in need of a mortgage. Thank you, for helping me secure the ideal mortgage solution for my needs!... Read more
Buyer
6th Oct 2023 (1 year ago)
M Marin
Really helpful especially Ifzal would recommend... Read more
18th Sep 2023 (1 year ago)
J Whitman
Thank you to Taylors for the smooth sale of my house - Sharukh was fantastic from start to finish, very helpful, friendly & ensured all of our needs were met at all times. Ian Causton was also great, communication was brilliant throughout. I would definitely recommend Taylors Leagrave - Five stars!... Read more
Seller
17th Sep 2023 (1 year ago)
Misjoyful21
Absolutely grateful for the smooth experience I had when it came to buying my first home. Thanks to Ruhena Uddin for showing me round what was to be my home, thanks to Ifzal Aslam for the great help with my mortgage application and insurance products and thank you to Ian Causton for his great communication throughout. He really made sure everything was done as quickly as it could be. Great team and I would definitely recommend!... Read more
Buyer
2nd Sep 2023 (1 year ago)
Very helpful and supportive service.... Read more
Buyer
24th Jun 2023 (1 year ago)
Ifzal of taylors who is a mortgage broker there,
Very good at what he does, ???? recommend ????... Read more
Buyer
21st Jun 2023 (1 year ago)
M choudhury
It's been great working with Ian and his team especially Ifzal. Everone is very professional .... Read more
19th May 2023 (1 year ago)
G Chan
I had a wonderful experience with Taylors estate agent, Ms. Ruhena Uddin. She is proactive, helpful and keen to understand my need. Highly recommended for everyone who is looking for new home.... Read more
18th May 2023 (1 year ago)
Friendly and great service bought our first home and mortgage procedure they made it so smooth and easy.thanks alot to afzal... Read more
Buyer
1st Apr 2023 (1 year ago)
S o'khan
Big thank you to mortgage advisor Ifzal who helped us efficiently through the process. Will definitely be using him again in future :)... Read more
28th Mar 2023 (1 year ago)
Our mortgage broker/adviser was knowledgeable with products searched and gained gave advice and knowledge throughout the process Very professional and friendly all the way through would definitely recommend and use again if required . Your adviser was always on hand and would go above and beyond... Read more
Buyer
24th Mar 2023 (1 year ago)
P Brathwaite
What can I say meet with Adam and Ian to put my house on the market and straight away we felt confident and comfortable that we picked the right estate agents. They both explained anything we needed to know and was honest about what to expect thank you for that guys. The sales team was great they kept the viewings coming and even if there was any no shows they rang and kept us updated. Once we had a buyer the support didn't stop there Ian would always be there to answer any questions and would see how everything was going with the sale. We brought the house from Taylors in Leagrave and sold it with them 17 years later would highly recommend them and appreciate all that they have done thank you.... Read more
Seller
17th Mar 2023 (1 year ago)
M Iqbal
Taylor’s helped me buy my first house. They provided a service that was professional and extremely helpful. I’d also like to thank Raheema who made the process a lot easier and more manageable. 10/10 recommend.... Read more
Buyer
13th Mar 2023 (1 year ago)
B Dover
The process of buying my property was far from straightforward , there were so many complications and delays...... BUT the one thing that was consistently good was the service, information and communication from Ian and his team. Sharukh was my first point of contact and was polite and helpful.... Read more
Buyer
10th Mar 2023 (1 year ago)
M Lingo
Thank you SO much for Taylors' Sale and Letting Agency ????, We bought the house in two months !!! They work so hard and help in that purchase. I can not imagine a better agency. We will recommend 100%. They work on both sides helping to sell for vendors and helping to buy for buyers. If you need help, go to Taylors !!!... Read more
Buyer
6th Mar 2023 (1 year ago)
J Pietrzycka
We bought buy to let property with Taylors Agency on Leagrave and I must say that we both very happy with the service and advise we have received.Staff was very friendly and helpful. We have found what we were looking for ??Big thank you especially to Ifzal for being with us even on his own holiday he helped out and made all
Transactions quick and smooth.I can’t be thankful enough! Hopefully see you soon guys ????????????... Read more
Buyer
25th Jan 2023 (1 year ago)
J Thomas-Dixon
Taylors sales and letting help us to find and purchase our very first home in August 2022 and I applaud this team so much, the advice, professionalism and assurance that they provided us was amazing and I would happily recommend them.... Read more
Buyer
13th Jan 2023 (2 years ago)
W sandwich
All of you ware very helpful I am Glad I did come to the taylors office.
Thank You SHARUKH and Thank You IFZAL And thank you to all of you.... Read more
5th Nov 2022 (2 years ago)
A Afz
Recently we buy house . Had a very pleasant experience with Ian causton he is very professional .
Thank you Ian causton , ifzal Aslam and taylors leagrave staff .... Read more
Buyer
3rd Nov 2022 (2 years ago)
A Chaudhary
I had a great experience.recently purchased our first house through Taylors estate agents
From start to finish the service and support we received from Ian causton was fantastic.... Read more
Buyer
3rd Nov 2022 (2 years ago)
bashbashir1
Recently purchased a property via Taylors, all the staff were amazing, there was issues with property, Ian liaised with vendors and our solicitors. Ironed out all issues and made sure deal was completed before mortgage offer expired.
Thrilled with our new property.... Read more
Buyer
2nd Nov 2022 (2 years ago)
M Willoughby
So friendly! Kept me updated on every step of my sale and I really felt that they were fighting my corner and advised me every step of the way.... Read more
Seller
2nd Nov 2022 (2 years ago)
F Saki
Thank you very much Taylors because of you we got our dream home????... Read more
2nd Nov 2022 (2 years ago)
R Thoulass
Excellent communication throughout the transaction. And knowledgeable staff.... Read more
24th Aug 2022 (2 years ago)
T Daud
Its 3rd property i delt with Taylors Legrave, Excellent and professional service throughout. All the team are so friendly and helpful, especially Ian. Thank you all so much!! Highly recommend.
Will see you sooon again... Read more
17th Aug 2022 (2 years ago)
Y Olivia
Very helpful and accomodating....... Read more
14th Aug 2022 (2 years ago)
S Begum
Wonderful service from a great professional team. Special mention to Ruhena, she matched us with a house we did not even consider and that’s the one we ended up buying! Thank you so much, just goes to show that agents really know their local area. Thank you also to Ian for overseeing the sale and ensuring it was quick and smooth all the way to completion and we loved our little house warming gift, so lovely! Thank you to all at Taylors... Read more
29th Jul 2022 (2 years ago)
F Ahmed
Recent sold my buy to let property with Taylors this week, they were very professional along with outstanding customer service from everyone I had contact with. Ian, Adam were very helpful and removed a lot of my stress. Can't recommend them highly enough. Ian in particular was amazing. Thank you so much.... Read more
24th Jun 2022 (2 years ago)
K Alden
I was kept well informed at every stage so the whole process went smoothly.... Read more
2nd Jun 2022 (2 years ago)
D Mcaree
I recently sold my property through Taylors on Marsh Road, despite there being a few frustrating hiccups along the way, Ian chipped away and chased and chased for me, he sorted all the problems, that were outside of Taylors control and worked with everyone on the chain to get them sorted????... Read more
Seller
1st Jun 2022 (2 years ago)
F Raja
The service provided by the Taylors company was most beneficial to me compared to prior companies I had used to try to help my family and I get a property effectively taking an abundance of time and effort before I switched to Taylor which got me my desired house which was bought for a great price, considering the exponential quality my new house inhabits, for my family and I in half the time it took for the prior company to do so. I especially appreciate the supporting services that were provided given they helped filling in paperwork evidently essential to purchase a new house and how greatly the substantial amount of help truly benefited me specifically given by Ian Causton and Amir. Without them and the company I heavily doubt that I wouldn't have gotten the house I intended and aspired to get, ticking off everything on my criteria. A great area, near a park for my children, near stores and a great parking space. Taylors will help you get the most convenient property in the right area undoubtedly outranking the last company I was with.... Read more
Buyer
31st May 2022 (2 years ago)
S Akhter
Just like to say that they are the best estate agents that helped me with selling my house Shahrukh and Adam and Ian who helped me alot they took the stress off my head did everything and kept me updated I would recommend them to everyone
Thank you guys ????... Read more
Seller
25th May 2022 (2 years ago)
H Rahman
I would like to share my experience with Taylors at Marsh Road, I sold my property with them and they found me a property i needed. Extremely happy with their service. They would answer your queries promptly. Special thanks to Adam and Ian at branch really appreciate your support thank you. Will 100% recommend to others.... Read more
Seller
19th May 2022 (2 years ago)
S Iqbal
The agent doesn’t give equal opportunity to all buyers . They only deal with people who get their mortgage through them. They said that they like to keep things in-house. I had my mortgage arranged by myself and they would not arrange a viewing for me. I think this appalling.... Read more
14th Mar 2022 (2 years ago)
D Amratlal
I Bought my first property through Taylor’s and Ian & Adam were very helpful throughout my purchase with from viewing to arranging my mortgage through their broker services to key collection
Will recommend them and use them again!!... Read more
Buyer
8th Mar 2022 (2 years ago)
R Chrzaszcz
We just bought our new home through Taylor’s , Ian was exceptional throughout this process ,answered any questions we had ,replied to any email instantly …no long waiting at all. Always lovely to talk to and positive .if we ever need an estate agent we’ll definitely be turning here. Very pleased with service provided !... Read more
Buyer
6th Mar 2022 (2 years ago)
House sold quickly. I liked the quality of their house listing particulars. Taylor’s gave good advice and kept me informed throughout. ... Read more
Seller
1st Mar 2022 (2 years ago)
K coots
Ian and his team at the Leagrave branch were always helpful and ready to help in the purchase transaction. The process took longer than anticipated but got the result in the end. Would totally recommend Taylors for buying a property. Thank you.... Read more
Buyer
13th Feb 2022 (2 years ago)
P Clark
Taylors Marsh Rd wer brilliant very very helpful in th the sale of my flat Ian and Adam are very skilled in ther job... Read more
Seller
11th Feb 2022 (2 years ago)
T Rahman
The Team at Taylors in Leagrave have been extremely helpful through our purchase process! We had seen a property with Adam at the viewing. Stuck in a chain, Ian and the team were professional throughout the longed out process. Managing the vendors, solicitors and keeping everyone in the loop. Thank you again to Ian, Adam, Harry and the entire team at the branch! All your work is greatly appreciated.... Read more
Buyer
25th Jan 2022 (2 years ago)
J richards
Find taylors very friendly and helpful ????... Read more
24th Jan 2022 (2 years ago)
A Parmar
Great customer service.
Fast efficient and reliable.... Read more
23rd Jan 2022 (3 years ago)
W Atayero
Ian, Adam and the rest of the team were really supportive on the sale of our family home, right from putting it on the market to handing over the keys. They were responsive, compassionate and it felt like they had our best interests in mind during the whole process. Would highly recommend!... Read more
Seller
21st Jan 2022 (3 years ago)
M Miker
Thank you on the sale of my property. Responsive and professional team.
Special thanks to Ian Causton and Adam Adam Rawlings.... Read more
Seller
21st Dec 2021 (3 years ago)
J Taylor
Great customer service, very smart agent called Sharuk... Read more
17th Nov 2021 (3 years ago)
V Vedeikiene
I had a great experience dealing with Taylors Leagrave branch when purchasing my property. The team is professional and very helpful. Ian took an extra mile chasing queries, dealing with solicitors and providing feedback, always kept me in a loop.
Highly recommended!
Thanks guys!... Read more
Buyer
18th Oct 2021 (3 years ago)
K Guehi
I have been really impressed with the amount of support I received from the Taylors Team especially from Ian Causton. Great professionalism as they made my buying experience so easy. Thanks and God Bless... Read more
Buyer
18th Oct 2021 (3 years ago)
C 122
Everyone I spoke to was really helpful. Ian went above and beyond to sort out problems. I would definately recommend.... Read more
18th Oct 2021 (3 years ago)
C Sunga
We would like to thank all the staff for all their help to us. They have been so amazing and making the sell of our house easy during this time of pandemic. They never fail to update and commmunicate with us. Good luck to all of you.... Read more
Seller
1st Sep 2021 (3 years ago)
A Gyurin
Taylors Sales and Letting Agents Leagrave - A group of responsible professionals interested in protecting the interests of both sellers and buyers, i will certainly work with them again..and I will recommend them to everyone I know and need help to operate with their property to buy or be sold . Thanks Taylors see you soon... Read more
1st Jul 2021 (3 years ago)
J Elliott
Ian and his team are brilliant. They gave us all the help we needed to make our move as easy as possible. They are friendly and professional and would recommend them with no hesitation.... Read more
18th Jun 2021 (3 years ago)
A Amiry
Very help full and great team
Nizam, Adam and Ian... Read more
16th Jun 2021 (3 years ago)
M Macharia
As a first time buyer I was unsure of what to do but the staff made the whole experience a very positive and easy one. Firstly, their approach was so professional, helpful and very responsive. They found me the exact match of what I wanted and acted swiftly to ensure I got it. Big thank you to Adam and Ian.
Ian, I cannot thank you enough, you were extremely helpful throughout by even going extra mile to assist me with the difficulties that I had with my solicitor. I was so impressed by the level of your commitment as you were even able to assist in resolving some questions that I had after moving into my new property.
I had a great experience and want you to know your service is outstanding and you are greatly appreciated!!
I wish you all the best for the future ????????... Read more
Buyer
6th Jun 2021 (3 years ago)
EXPO
Highly recommend this estate agents. Brilliant service.... Read more
3rd Jun 2021 (3 years ago)
C T
Excellent and professional service throughout. All the team are so friendly and helpful, especially both Adams, Amir and Ian. As a first time buyer and first time moving I was out of my depths with it all, but Ian was always there to support and advise with anything I needed. Thank you all so much!! Highly recommend.... Read more
Buyer
3rd Jun 2021 (3 years ago)
T B
Taylors did a fantastic job with our sale, it got quite complicated and Ian and the team were always instantly on the spot to sort any issues; they were brilliant... Read more
Seller
1st Jun 2021 (3 years ago)
S Wilks
Top service by a Top team lead by Ian at the Leagrave office .
Sale was of my Mums house during lockdown and we live over 60 miles away . They went over and above what we would have expected . Brilliant and can’t thank them enough over a very difficult time with Mum passing and house delays during Covid .... Read more
Seller
1st Jun 2021 (3 years ago)
K Jeshree
Great service and very responsive will recommend if you want to purchase your house here.... Read more
Buyer
31st May 2021 (3 years ago)
J Smith
Excellent customer service from the Leagrave team. In particular Ian who has gone above and beyond to help my father with his property sale & purchase... Read more
Seller
30th May 2021 (3 years ago)
P Bennett
Professional, friendly, responsive, helpful. A pleasure to do business with.... Read more
28th May 2021 (3 years ago)
Jodie
Really impressed with the level of service from Taylor's. Our first sale fell through and Taylor's managed to get us three new viewings the next day leading to an offer of asking price. Service didn't end there as Ian acted brilliantly as the sales progressor and kept the chain on track throughout the whole process. Would highly recommend.... Read more
Seller
28th May 2021 (3 years ago)
Y Lumsden
Ian was exceptional in helping us sell our property. He helped us achieve a great price and was on call throughout the process which he made as smooth as possible... Read more
Seller
28th May 2021 (3 years ago)
T Mughal
I highly recommend Taylors estate agents following a recent interaction with them. A big thanks to Amir for all of his help during multiple house viewings and helping tie up my purchase. I found him extremely professional, approachable and efficient. He also liaised with me after hours and during his days off which is going above and beyond whats expected. I also had a very good experience with Ian as the sale progressed through, he kept me up to date with developments and was always on hand to deal with any queries.
Once again thanks Amir, Ian and the rest of the team at Taylors Leagrave!... Read more
Buyer
27th May 2021 (3 years ago)
Javeria
Very friendly and responsive with great customer service skills. Thank you Adam you were of great help!... Read more
27th May 2021 (3 years ago)
R Smith
Would like to thank the team at leagrave Taylors for a seamless purchasing experience. They were responsive and proactive in getting this across the line for me. Particularly Ian and Amir who i dealt with. All in all great experience... Read more
Buyer
25th May 2021 (3 years ago)
N Brown
Very pleased with the service. My sale encountered a number of problems but ian rose to the challenge and negotiated a good deal on behalf of the seller.... Read more
Seller
25th May 2021 (3 years ago)
T NWAKOHU
I had a very good and pleasant experience with the Taylors Team starting with Ian, Amir and Adam. They were all very responsive and handled my transaction professionally. Calls were answered and or returned promptly. They were always eager to assist. I would like to thank Ian so much for going the extra mile for me and ensuring that everything went smoothly. Thanks to Amir for showing me the amazing property I purchased. I am satisfied with the service I received and that’s why I have recommended Taylors to my sister and will do same for anyone I know looking to buy in Luton. Thanks so much team. Appreciate you all
Tinuke... Read more
Buyer
23rd May 2021 (3 years ago)
P Porter
Though sale of property went slower than would wish, staff at Taylors were very responsive and proactive in pushing the process as much as they could which provided us with encouragement of their commitment to us. - Will defo use again... Read more
Seller
22nd May 2021 (3 years ago)
A Khan
I recently purchased a property through Taylors and found the staff to be helpful and supportive throughout the process.
I would not hesitate to use them again should I need to.... Read more
Buyer
21st May 2021 (3 years ago)
Very pleased with their service. The staff who I dealt with were very helpful, respectful, attentive and professional. Thanks to Ian who went extra miles in assisting me with difficulties that I had with my solicitor and even after my purchase process I felt comfortable calling and asking for assistance with minor issues in my new home. Amazing service...thank you ????????... Read more
Buyer
2nd May 2021 (3 years ago)
J Sandhu
Ian and his team went that extra mile in helping my brother and I in the purchase of a new property. They were fantastic in any communication we had, dealing with any queries and helping us with a smooth transaction! The help we received from Ian and both the Adams was extremely appreciated! Thank you team for all your help!... Read more
Buyer
28th Apr 2021 (3 years ago)
C Walsh-durand
Ian and his team were engaging from the very start of the buying process. Kept us informed at every step of the process.
Many thanks Taylors!... Read more
Buyer
24th Apr 2021 (3 years ago)
A Anderson
I can thoroughly recommend Ian and the team at Taylors. They recently sold our property and were very professional throughout the whole process. Adam and Amir gave us regular updates on viewings. Ian's advice and support as the sale progressed was much appreciated, and his help was over and above normal expectations.... Read more
Seller
23rd Apr 2021 (3 years ago)
A Sabapathy
Great service from Ian/Taylors from start to finish. Kept all stakeholders engaged and proactively managed the whole process. Highly recommended, you wont be disappointed!... Read more
23rd Apr 2021 (3 years ago)
S Tring
Great service. Ian and his team are professional, experienced and extremely helpful. They allowed a stressful process to be well managed offering a personal and friendly service.. High recommended... Read more
23rd Apr 2021 (3 years ago)
T figliola
Ian and Adam have provided excellent professional service throughout the sale and always extremely responsive. The sale of our property had a few complications totally unrelated to Taylors, but Ian especially went above and beyond what you would expect for the sale of a property. He took relationship management to a whole new level and i am extremely grateful. Would certainly recommend them... Read more
Seller
22nd Apr 2021 (3 years ago)
K Burton
As a first time seller for my late grandparents house, I was really pleased with the professionalism from all staff who I had been in contact with. the sell of the house was quick and efficient. If I had any queries I was able to contact Ian and he was able to explain the information better to me as well as put my mind at ease. This is what I call great customer service.:)... Read more
Seller
21st Apr 2021 (3 years ago)
C C
From valuation (Adam B) to completion (Ian) the Taylors team have always been professional and helpful. Once the house was sold, Ian kept me in the loop regarding the process and status. Issues arose, however, Ian was always on hand with support and advice.... Read more
Seller
25th Mar 2021 (3 years ago)
Z Hussain
I purchased a house through Taylors recently. I dealt with Adam and Ian. Both were responsive and professional. I particularly liked that they kept me in the loop with weekly updates, and chased things regularly with all other concerned parties. This helped to keep everything moving quickly and get the sale completed swiftly.... Read more
Buyer
2nd Dec 2020 (4 years ago)
C Flavin
I would like to thank the Taylor’s team for an amazing job. From our very first contact to completion yesterday the whole team has gone the extra the mile and have displayed total professionalism, super efficiency and been caring and supportive in difficult times. I really can’t recommend my experience with Taylor’s in Leagrave enough. Thank you... Read more
5th Nov 2020 (4 years ago)
T Hoare
The house was up for sale with 3 agents, Ian and his team had 2-3 times more viewings than the other 2 put together. Very professional and helpful . Not the first time we’ve used them and it won’t be the last.... Read more
1st Nov 2020 (4 years ago)
mappy154
Ian at Taylors recently sold our property. His detailed local knowledge was the reason we chose Taylors. Through the sale he and the team were helpful and responsive. There are always issues that come up during the process, but they navigated us around them.... Read more
Seller
26th Sep 2020 (4 years ago)
M Day
Taylors were exceptional with the sale of our house earlier this year, nothing was too much trouble, I wouldn't hesitate to use them again.... Read more
Seller
2nd Jan 2020 (5 years ago)
G Young
I have dealt with Taylors Estate Agents for over 15 years and have found the staff to be very helpful and kept me informed of the progress. I feel that the staff went over and behold the call of duty to ensure that I was happy with everything. David Shepherd is an asset to the company and will continue to seek advice from him in relation to my Mortgage and insurances. I would like to take this opportunity to thank all staff that help with my move. :)... Read more
23rd Dec 2019 (5 years ago)
S kanesan
Very professional and helpful staff... Guided me very well on my first time buying a property. Adam is a very nice person, very happy with how quick the purchase was completed...... Read more
Buyer
20th Dec 2019 (5 years ago)
J C
Useless, do not actually invest any time or drive to promote properties on their books. They do not keep in contact with homeowners, offer advice or support. It is obvious that they quite frankly do not care one iota about their customers and selling properties in a timely manner. All the way down to poor photography of property, poor and inaccurate description and lack of knowledge about how to sell houses.... Read more
Seller
27th Oct 2019 (5 years ago)
Lubna
Taylors have provided an amazing service, from the first point of contact (Thanks Amir) to continuously keeping us updated until the sale of our property (Thankyou Ian). All staff have great customer service skills ( including Jawad, Adam, sorry can’t remember all the rest- getting a bit old) and always provide a service with a smile. I would definitely recommend them.... Read more
Seller
25th Jul 2019 (5 years ago)
B Gutsa
Excellent service and very professional there were no hard feelings when I decided to buy with another estates agent and they kept a line of communication active incase sale falls through. Very good.... Read more
Buyer
25th Apr 2019 (5 years ago)
Miriam
Excellent service received from David Shepherd, the mortgage advisor at Taylors. He absolutely exceeded my expectations, and I definitely will be using his services again. Thank you!... Read more
1st Apr 2019 (5 years ago)
N Kolev
David Shepherd in this office is outstanding professional as financial advisor.
I needed good financial advice for both remortgage and equity release. As this is long term decision I needed to ensure that I take the best advice. I wanted as long as possible fixed rate remortgage due to my prospective expectation for interest rate rise and the possibility to overpay when I can, reducing the capital and offsetting this way relatively expensive remortgage if I would have left it to the end of maturity.
David Shepherd did communicate with me in open, knowledgeable and comprehensive way for both the remortgage and equity release, touching all aspects of the deal. He did it in non intrusive way, exhaustively exposing all possibilities which I can choose from. From different lenders and periods comparison, to overall price of mortgage comparison, different criteria for lending, different balances between size of borrowing and risk associated, narrowing down to my wishes.
David Shepherd is familiar with the mortgage products and has the skill to listen the customer and respectively to provide all possible options, leaving you to make an informed choice.... Read more
13th Feb 2019 (5 years ago)
J Ogunyanwo
What an awesome team they have in the Leagrave branch.Ian Coulson
and his team are just supremely awesome.Even though we did not get close to the asking price they never gave up.They worked so tirelessly and on their feet all the time.I will extremely recommend this branch to friends and family.Well done.... Read more
8th Jan 2019 (6 years ago)
L Elliott
All of the team, especially Ian and Dave were very helpful in selling my property and advising me about my mortgage. They were very professional throughout the process and quickly acted upon any queries I had. They made the process as stress free as possible. I would not hesitate to recommend them if you are thinking of selling your property. Thank you for all your help.... Read more
Seller
4th Jan 2019 (6 years ago)
P Kleanthous
very good... Read more
12th Nov 2018 (6 years ago)
D Titmuss
From the start I felt Taylors had my best interests in mind and guided me through the negotiations to a good result. Thoroughly recommend... Read more
5th Oct 2018 (6 years ago)
E Crozier
Extremely professional and very supportive service from David via Countrywide in arranging our new mortgage . Always kept up to date and nothing was too much trouble . We would not hesitate to recommend him and their services to anyone . Thank you!... Read more
19th Sep 2018 (6 years ago)
S Loy
Taylor's have been brilliant! We had our house on the market with Taylor's and found our dream house. All staff were friendly and most importantly very professional. Ian (manager) was a pleasure to deal with and always made time to answer all of our questions! Thank you!... Read more
Seller
18th Sep 2018 (6 years ago)
C Elliott
A big thank you to all the staff at Taylors marsh road office they went the extra mile to make sure our sale went through successfully . I would definitely recommend them to anyone buying or selling a property . Great team and very professional in everything they do.... Read more
Seller
6th Sep 2018 (6 years ago)
G Bettess
Excellent service from Taylors, Ian Causton helped me with every aspect of my sale. I would recommend them, absolutely.... Read more
Seller
17th Aug 2018 (6 years ago)
G Duffy
Found all the staff very help and friendly and kept me up to date through out the sale... Read more
Seller
2nd Aug 2018 (6 years ago)
M Razzaque
Amazing service from day one, kept me up-to date through out the process.... Read more
2nd Aug 2018 (6 years ago)
W Shammsa
Excellent customer service received from the staff at Taylors. From viewing the property to getting the keys and having the mortgage offer finailsed by David (the in house mortgage broker.) We were kept up to date with every step of the process and call backs the same day with any query we had. Can not fault the staff or their service. Would defeinitely recommend Taylors. Thank you all :-)... Read more
Buyer
1st Aug 2018 (6 years ago)
A Zafar
Excellent Service, very helpful staff, highly recommend if you are buying a property.- Ali Mirza... Read more
Buyer
28th Apr 2017 (7 years ago)
Z asghar
Brought a property through Taylor's, lovely people, kept us in the loop and handled the purchase in professional manner... Read more
Buyer
8th Apr 2017 (7 years ago)
ebsaleh
Excellent service and helpful staff. Kept up to date throughout the whole process. Would highly recommend.... Read more
1st Apr 2017 (7 years ago)
U Nkwonta
Very helpful and approachable... Read more
17th Feb 2017 (7 years ago)
S Brazil
A quick and efficient sale, they made the whole process stress free. They know what they're meant to do, and they get on with it. I would recommend them.... Read more
Seller
3rd Feb 2017 (7 years ago)
B Joseph
A good team of staff. Demonstrated a good level of understanding with relation to the sale of my property. I am generally pleased with the outcome and would if required contact them for a similar issue.... Read more
Seller
13th Jan 2017 (8 years ago)
J French
Awful dealing with these. The manager Ian is the rudest man you will ever meet!!... Read more
5th Oct 2016 (8 years ago)
M Handslip
We found Taylor's service impeccable from start to finish, there staff were very friendly and helpful and kept us informed all the way along our house sale, they also sold it a lot quicker than we could of ever imagined.
A BIG THANK YOU to Amir who is a member of there staff who really goes the extra mile to make sure you are super happy.
Thank you to all at Taylor's Estate Agents for brilliant job.... Read more
Seller
16th Sep 2016 (8 years ago)
V Hannon
I have got to start by congratulating the Branch Manager, Ian Causton, for his attention to detail, thorough knowledge, and calm, professional approach. Without his leverage in acting with / towards ALL the relevant links in the chain, I have no doubt matters would NOT have been brought to what transpired to be a very satisfactory completion.
Why not 5 stars? I feel there is [as is often the case] a need for some of the negotiation team to learn how to "curb their enthusiasm to CLOSE at all costs" when a customer's SPECIFIC REQUESTS are clear, concise and to the point. Had we been persuaded by some of the patter it may well have cost us severely! My honest advice would be, if your circumstances allow you to, that you stick to your guns on price and don't be persuaded into accepting a short-change deal
That aside, our overall experience is one of satisfaction. Taylors matched our property to the correct client, we got what we wanted and are happy to see a lovely family move into the home which we have enjoyed and grown with for nearly thirty years.
MANY THANKS TO IAN CAUSTON.......A PERSONABLE PROFESSIONAL!!... Read more
Seller
23rd May 2016 (8 years ago)
T Iqbal
Great service from all the guys at Taylors. Very professional would recommend to everybody... Read more
4th May 2016 (8 years ago)
Z Attack000
We have just recently completed on our purchase and we must say Taylor's customers service had been delivered above our expectation! The team at the leagrave branch have been exceptionally patient and understanding during the process. They en-devoured to help and provide support with reassurance and kindness during the course of the matter. A very BIG THANK YOU!! Your all amazing team delivering the best!!
Definitely will recommend Taylor's to anyone and will consider using their services again, if we needed to again in the future.
Mrs S Begum & Mr F Islam... Read more
Buyer
9th Apr 2016 (8 years ago)
H Hamza
Had wonderful experience with the team. very approachable and very fast response. really take care of their customers. Looking forward to buy more house with them, when I get more money....:)... Read more
22nd Feb 2016 (8 years ago)
S Kumar
I had the misfortune of reserving a 4 bed New Build home (in High street, Leagrave) through these people. Initially it was all the sweet talking from the sales guy Ian Causton, but as soon as we reserved the property paying £500, he started advertising the property again to potential buyers.
In the meantime I had got the mortgage & help to buy setup. I had already spent money on financial advisers and the mortgage fee.
A couple of days back Ian from this Leagrave branch gave me a call to inform me that they are pulling out of this deal & want to give the plot to someone else... this is not just gazumping but clear case of cheating customers.
These people are extremely unprofessional, rude and greedy. Imagine their greed if they keep marketing properties which are reserved - just to get higher commission !
I have since escalated their unethical practises to their head office. Beware of this con-team !
I'm also considering complaining to the Property Ombudsmen.... Read more
Buyer
14th Dec 2015 (9 years ago)
N Mehta
Useless if you are a landlord. They don't follow any procedures, which makes dealing with them very difficult. As a result we are having to evict the tenant because of Taylors mistakes. Not very good if your are a tenant either.
I suppose for Taylors they don't care as they already have their fees.... Read more
Landlord
17th Jun 2014 (10 years ago)