William H Brown were selling the property I purchased, from start to finish their service was fast, efficient and friendly. Nothing was too much trouble, customer service was excellent, they acknowledged calls and emails and acted on them straight away. After having dealings with other estate agents I had lost faith in the system but William H Brown at Mexbrough completely changed my opinion of the house buying process, they helped make the process so easy. Thank you... Read more
Buyer
3rd Jan 2025 (6 weeks ago)
B Hickling
Appalling mortgage services, booked an appointment 12th October, confirmed I was still attending on the 10th by phone, I received text confirmation from them on the 11th that the appointment was still going ahead as planned. Only to find that my appointment had been given to someone else when I got there!!!
I left as I didn’t want to sit around for hours. No one has contacted me since for a re appointment, I’ve left 2 messages for Chris to return my call but never responds. Paid for the lifetime mortgage service through William h brown what a waste.... Read more
23rd Oct 2024 (17 weeks ago)
K Emmanuel
This is the worst estate agent ever. They have had my property for nearly 3 months and not had 1 viewing. They have totally ignored the property and not informed me or given any update on the property. I am highly disappointed at this company . The excuse was They could not get hold of the tenant and not once did they contact me to let me know. Their letting agency have been milking me taking money from the rent for managemnt fees and not doing anything. I only got to know of a damp issue in the house when the sales team went to take pics. I quickly rectified that. When I try to speak to them they keep promising that the manager will call me and never do. This has been the worst experience of my life with an estate agent. The staff in the leetings department have been rude. I am having to subsidise the mortgage because they take out fees withoutbinfiemimg... Read more
Landlord
11th Oct 2024 (18 weeks ago)
B Marsden
I cannot thank Gill and the rest of the team at WHBrown enough for the work they have done. Communication was outstanding and they stepped in when necessary to assist in the purchase of my first property!... Read more
Buyer
20th Sep 2024 (21 weeks ago)
K Calladine
I am really impressed with the support provided by Megan, she has gone above and beyond answering any questions we've asked. Although the solicitors they use didn't leave a great impression, there communication with us was shocking. A solicitor named Helen Hirst is the only person worth dealing with, she responded to emails and called us back quickly but I wouldn't recommend Gilson and Grey solicitors.... Read more
20th Sep 2024 (21 weeks ago)
L Jenkinson
Can’t thank Megan enough for all her help and communication throughout the process of us buying our first house. Giving us updates and always going out of her way to answer any questions and find things out for us when she could! We appreciate, Libi and Lewis!:)... Read more
Buyer
6th Sep 2024 (23 weeks ago)
N deegan
Recently sold my property using the Mexborough office.
A really great experience and would thoroughly recommend them.
Jesse and the team are so professional. A special mention for Megan who was great!... Read more
Seller
4th Sep 2024 (24 weeks ago)
beckyloveday
I have just purchased my first home with Megan at William H Brown. She was amazing from start to finish. I very query was always quickly answered and she made the moving process run smoothly and efficiently. Thank you :)... Read more
Buyer
23rd Aug 2024 (25 weeks ago)
H Services
Brilliant staff, couldn’t recommend megan and her team enough very professional and polite... Read more
20th Aug 2024 (5 mo. ago)
J Roberts
Brilliant estate agents, with an amazing team! Thank you all so much for the stress free uncomplicated sale, highly recommended!... Read more
Seller
20th Aug 2024 (5 mo. ago)
quickly and definitely professionally, thank you very much for your help... Read more
Buyer
9th Aug 2024 (6 mo. ago)
Anonymous Homeseller
Good at communicating and advising us what would be best.... Read more
Seller
23rd Jul 2024 (6 mo. ago)
J carpenter
Recently purchased a house through the Mexborough office, a great team who offered a fantastic service throughout. Particular mention to Gill who managed the sale / purchase I cannot fault her customer service support and advise she gave to me. Lastly Sam the leader of Team Meckie she was always warm and welcoming a great captain of a great ship. Enjoy the cakes girls it's been a pleasure doing business. Highly recommended 5 stars!... Read more
Buyer
17th Jul 2024 (6 mo. ago)
W Tomlinson
All we can say is thank goodness for Megan, following a difficult and drawn out purchase of our property by third parties, she has been the calming influence on our sanity. Megan is warm and approachable with your best interest at heart at all times. Thank you, Megan.... Read more
Had to reduce right down and ended up selling for a lot less than we wanted... Read more
Seller
2nd Jul 2024 (7 mo. ago)
Leanne
We have recently purchased a property through William H Browns at Mexborough. Megan has helped us from the beginning and has guided us through every step of the way from viewing the property to completing which hasnt been easy and very stressful at times. Megan has provided exceptional service not only to the sellers but us as purchasers too.... Read more
Buyer
28th Jun 2024 (7 mo. ago)
Very happy with there service... Read more
Seller
26th Jun 2024 (7 mo. ago)
S M
We have recently completed on a purchase of a buy-to-let. As buyers we have seen exceptional service and communication from Megan Cooper since arranging the viewing through to completion. She did fantastic work on behalf of her seller but also was very cooperative and friendly to us as buyers. No hesitation in recommending William H Brown Mexborough based on this experience.... Read more
Buyer
22nd Jun 2024 (7 mo. ago)
I really would like to thank Megan for a job well done!... Read more
Buyer
19th Jun 2024 (7 mo. ago)
A Smith
Incompetent
This branch are unable to work with the most simple of instructions and don’t understand why I might be slightly upset and wish to remove my business from them. They were told that they would only get the business on condition that they do not put a for sale sign outside the property. I went away for one night and when I returned, they had ignored my request and put up a sign for all to see. When I told him I wasn’t happy with this and wished to remove my business they advised me I had signed in 20 week contract. I will not be facilitating any viewings or should I decide to let somebody come and look around I will tell them that the house is not for sale and explain the reason for this.
I’ve already contacted my solicitor and I’m awaiting a response, Either way, William H Brown of Mexborough will not be selling my house... Read more
Seller
10th Jun 2024 (8 mo. ago)
G hopkins
Recently a new home owner on a shared ownership property thanks to the work from Megan Cooper.
Her service and communication really helped moved the whole process along and even through some complications, she made sure to understand each parties concerns and link back to find a resolve.
Megan's services alone deserve a 5 star review, though the only reason I'd lower this is that within the Willam H Brown at Mexborough only Megan is equipped with the understanding of how to handle shared ownership purchases. So during times where holidays or being out of the office we're involved, trying to get updates and communication did see an impact.... Read more
Buyer
10th Jun 2024 (8 mo. ago)
T Smith
I purchased my first house over 6 years ago with this branch, they were great then & 6 years down the line I’ve purchased my second home.
They made the process so easy, lovely bunch always answered my questions and will go above and beyond for you, I’d like to Thank jesse in particular as I’ve been dealing with her, professional to the core and a pleasure to deal with.
Thank you to all at mexborough branch.... Read more
Buyer
30th May 2024 (8 mo. ago)
Fantastic experience from start to finish. Would definitely recommend.... Read more
Seller
17th May 2024 (8 mo. ago)
A simpson
Great company and have helped us when ever we have called or emailed they even gave us a little welcome pack for our first home
Thankyou guys
All the best... Read more
Buyer
22nd Apr 2024 (9 mo. ago)
J Faid
We confirmed a rental property viewing for a certain date over the phone and then didn’t get a confirmation email, which we thought was a little strange but not the end of the world. I then was called a few days earlier and missed the call (they didn’t then call my partner who they also had the number for), the voicemail was really muffled so couldn’t tell what it said and they didn’t leave a number to call back, and every time we did try to call back no one answered.
We showed up for a rental viewing today and no one was there. When we tried to call to see why, the calls kept going to the sales department once again and we couldn’t get through to the leggings department to see what’s going on.
Really bad communication all round, I imagine they set it for the wrong date or didn’t set the viewing at all as we didn’t get a confirmation email.... Read more
Tenant
20th Apr 2024 (9 mo. ago)
P Staniforth
Great communication throughout the process from the whole team. From start to finish, we experienced nothing but excellent customer service. If I had to make any criticism, it’s that the Lawyers they recommended were absolutely atrocious. Should the need arise though, I would have no hesitation used William H Brown again, but not their Lawyers!... Read more
11th Apr 2024 (10 mo. ago)
Y W
We would like to express our sincere gratitude to Megan. We sold and purchased the property via William H Brown and the whole process was really stressful and full of uncertainty. However Megan and her colleagues had been done so well and provided us so much support during the whole process especially Megan. She is very friendly and helpful, she always responded and solved our enquiries so fast and in very professional manner. We have no hesitation to recommend their services.... Read more
Seller
8th Apr 2024 (10 mo. ago)
Kerry
Can't thank Megan and all the staff at William H Brown in Mexborough enough for all their help and support in the sale of my house.
I would highly recommend them, they have great communication always responding to my emails and phone calls and keeping me up to date all through the sale process.
Thank you :-)... Read more
Seller
3rd Apr 2024 (10 mo. ago)
M Teaching
Very helpful, answered every question we had!... Read more
30th Mar 2024 (10 mo. ago)
G SMK
Fantastic service as always from all the staff at Browns following our recent purchase.
Sam and the team are extremely helpful and deliver a first class service. Thank you ????... Read more
Buyer
18th Mar 2024 (10 mo. ago)
S Morton
A big thankyou to Megan at William H Brown for helping us sell our property. She booked in all our viewings and made some good suggestions to help us sell. Also a thankyou to Tom our mortgage advisor for all the help with getting us the best deal on our new property. Twice we have used William H Brown and will be more than happy to use them again in the future if needed. Thankyou!... Read more
Seller
17th Mar 2024 (10 mo. ago)
C Pocklington
Amazing experience from start to finish from Megan and the team at William H Brown, Mexborough.... Read more
17th Mar 2024 (10 mo. ago)
Laura
Massive thankyou to Megan at Mexborough branch! Absolutely amazing, so efficient and went above and beyond in her job by sorting issues that weren't even part of her job, a absolute credit to WH Brown's this lady who deserves recognition for her efforts, she turned a highly stressful day around into a positive outcome.
I highly recommend! Thankyou Megan... Read more
16th Mar 2024 (11 mo. ago)
A Joarza
Where do l start , first l would’ve give more than 5stars if l could, second just sold my house and got my new house with William H Brown Mexborough. Amazing Team working here from the very first day when walked through the door to the day when collecting and dropping the keys they’ve been absolutely brilliant. Very helpful, very kind and very professional which makes the whole process a lot easier. I can’t thank enough to the Team for everything what they’ve done for us.
Massive thank you to Jesse , Sam, Megan , Jill and Daniel and not the last for Rachel, for sorting my mortgage out and helping me a lot.
When selling and buy usually the chain can be very stressful and very upsetting, but using the right Team it does make a difference .Good and less stressful difference.
I highly recommend William H Brown Mexborough.
Massive thank you once again for everything and definitely will use again in the future.... Read more
Seller
9th Mar 2024 (11 mo. ago)
A Karuna
Brilliant, fantastic service. I want to thank Megan Cooper for all the help throughout the home process. Really happy with the service. Thank you.... Read more
14th Feb 2024 (1 year ago)
A Fury
We decided to use william H Brown for Both the sale and purchase of properties. Our house was on the market within days, marketed amazingly and sold on the second viewing with more to take place! Sam also found us the perfect home and negotiated her very best to make sure we secured it! Communication has been amazing and so has their patience with us as nervous buyers!! Sam has been amazing and we can't thank her enough for securing us the perfect family forever home! ?? would highly recommend ????... Read more
Seller
12th Jan 2024 (1 year ago)
S Lancaster
Absolutely fantastic from start to finish. Every member of staff is friendly, professional and will do everything they can to help and put you at ease. Made our sale and purchase that valuable bit less stressful! Thank you to the whole team, you're all stars.... Read more
Seller
11th Nov 2023 (1 year ago)
D Bailey
Brilliant experience with William H Brown in Mexbrough. We put our house on the market on the Friday, viewings over the weekend and multiple offers on the Monday. All exchanged in less than 4 months. New property was for sale with them too which also made the process so easy. They kept us up to date with the process. Great service from all in the office. Thanks!... Read more
Seller
6th Nov 2023 (1 year ago)
S Tomlinson
Got a good vibe for Jesse and the team at Browns, from the initial enquiries. Lovely bunch of ladies, who worked really hard to sell my house, and see it through when we hit any snags along the way. Great friendly no nonsense Yorkshire customer service, from Megan who took the initiative on the sale and put the work in to completion. ????... Read more
Seller
1st Nov 2023 (1 year ago)
C Hanson
We have been so grateful for all the help and support from the team throughout the sale and purchase of our new home. It was a rather long process but the team kept us updated throughout. We 100% recommend them for your sale or purchase! Thank you!... Read more
Seller
28th Oct 2023 (1 year ago)
They have been very professional carnt fault them brilliant... Read more
Seller
22nd Oct 2023 (1 year ago)
M Newman

The fee's reflected on GetAgent wasn't accurate, but was in our favour thankfully. In terms on on-boarding it was an accurate valuation, and I was able to negotiate the end fee as I felt it was a reasonably easy property to dispose of due to the location. The advert had a number of grammatical errors which I needed to address, but they had a process in place for getting that up quickly.
Communication once the property was advertised wasn't great, and I felt they lacked providing reassurance at what was a very stressful time - needing to sell my home having purchased a new one. An example of that would be the phone ringing out at times, or indeed going to voicemail, and those calls not being returned. The manager could be quite snappy at times too, and I felt she needed careful handling, which again didn't provide me confidence. Towards the end when I was chasing the final sale progress I was told in so many words 'get a grip, I'm not your solicitor, you should have gone with ours if you wanted updates' which wasn't useful. This is in comparison to the estate agent I was purchasing from, who was bending over backwards to have my questions answered, and dropping solicitors informal emails. The customer service wasn't always professional.
For the fee, you get a well-known High Street estate agent, with the knowledge and skills to sell your property, but I just feel the reassurance aspect would have helped my experience. I hope this feedback was useful, and would like to thank you for selling my home.... Read more
Seller
20th Oct 2023 (1 year ago)

The fee's reflected on GetAgent wasn't accurate, but was in our favour thankfully. In terms on on-boarding it was an accurate valuation, and I was able to negotiate the end fee as I felt it was a reasonably easy property to dispose of due to the location. The advert had a number of grammatical errors which I needed to address, but they had a process in place for getting that up quickly.
Communication once the property was advertised wasn't great, and I felt they lacked providing reassurance at what was a very stressful time - needing to sell my home having purchased a new one. An example of that would be the phone ringing out at times, or indeed going to voicemail, and those calls not being returned. The manager could be quite snappy at times too, and I felt she needed careful handling, which again didn't provide me confidence. Towards the end when I was chasing the final sale progress I was told in so many words 'get a grip, I'm not your solicitor, you should have gone with ours if you wanted updates' which wasn't useful. This is in comparison to the estate agent I was purchasing from, who was bending over backwards to have my questions answered, and dropping solicitors informal emails. The customer service wasn't always professional.
For the fee, you get a well-known High Street estate agent, with the knowledge and skills to sell your property, but I just feel the reassurance aspect would have helped my experience. I hope this feedback was useful, and would like to thank you for selling my home.... Read more
Seller
20th Oct 2023 (1 year ago)
G Whitehead
Really brilliant service, I mainly dealt with Sam at this branch but if I ever did need to speak to other members of staff everyone was really helpful and friendly. Sam has been so lovely with us, keeping us up to date as the process went on, she’s really down to earth which has helped massively with any questions I’ve had. This team has been fantastic to work with.... Read more
19th Oct 2023 (1 year ago)
S King
William H Brown have been fantastic in my latest home move. In particular Megan who kept us up to date with progress and was so helpful in our never ending requests for viewings. She was really on the ball and is an absolute asset to WHBROWN. Thank you Megan - you’ve been a star!!!!... Read more
9th Oct 2023 (1 year ago)
C Kaszar
Purchased my first house with the mexborough branch. Massive thanks to Chris the mortgage advisor and the girls in the office would definitely recommend????... Read more
Buyer
3rd Oct 2023 (1 year ago)
P Moxon
Recently purchased a property through William h Brown at Mexborough. From having the offer accepted and instructing the Solicitor, everything went through very swiftly and smoothly with the help of Gill. She went above and beyond to help us and advise us where necessary. She promptly dealt with any questions and queries we had and was an absolute pleasure to deal with. Thank you so much for all your hard work, it’s much appreciated.... Read more
Buyer
3rd Oct 2023 (1 year ago)
Efficient, Friendly, Professional Service. Highly recommend. Kept us informed all the way through. Brilliant. Thank you Mexborough WH Browns... Read more
Buyer
3rd Oct 2023 (1 year ago)
R Green
Massive thank you to all at William H Brown for all the help purchasing my first home!! Megan especially went above and beyond keeping me informed, updated and chasing where necessary. Would recommend to anyone buying or selling their home ????... Read more
Buyer
3rd Oct 2023 (1 year ago)
T Deakin
Terrible service. William H Brown took over the sale of the house I'm a current tenant in. They promised they would accompany any potential buyers. They have been no where near. Arranging viewings for people to come view the house after closing so when potential buyers do not turn up we got no one to ring as the office is shut. The staff also think its acceptable to lie to the landlord about tenants and be extremely rude. A sales assistant called Sam. Disgusting behaviour from such a professional estate agents.... Read more
Tenant
3rd Oct 2023 (1 year ago)
P cuffling
Very professional from start to finish, Megan in particular has been brilliant and I can’t thank her enough, definitely recommend if you’re looking to sell your house in this area ????... Read more
Seller
2nd Oct 2023 (1 year ago)
D Wild
Great ????... Read more
5th Sep 2023 (1 year ago)
L Robert
Buying my first house was a stressful thing for me. I didn't know anything. Luckily for me the staff at William H Brown Mexborough were superb. They answered all my questions and guided me through buying my first home. Very professional and most of all friendly and patient with someone who knew naff all about buying an house. Thank you Chris, Gemma, Sam and Jess. Everyone was cool ????... Read more
Buyer
19th Aug 2023 (1 year ago)
R Baines
I would just like to say a massive thank you to Jess,Sam and all the girls with the sale of my house,everything went as smoothly as it could have and leaving me with no stress,thanks guys!????????... Read more
Seller
9th Aug 2023 (1 year ago)
T Bywater
Sadly the sale of our property took a while due to first seller pulling out and two lots of solicitors going out of business, but we felt supported by William H Brown Estate Agents Mexborough. Gemma was amazing and she kept us updated, and liaised with our, and seller's, solicitors, and reduced our stress levels!... Read more
Seller
7th Aug 2023 (1 year ago)
D higgins
Always responsive, made my home purchase easy!
Thanks to all the ladies in the office who were welcoming, helpful and always kept us up to date
Would definitely recommend... Read more
Buyer
27th Jul 2023 (1 year ago)
Unable to erect a for sale sign, while other properties near by had one, focus was to reduce in price, other than pushing for a sale at the asking price.... Read more
Seller
5th Jul 2023 (1 year ago)
C C
William H Brown (Mexborough branch) .. thankyou all so much for all of your hard work. From start to finish, the process of selling our house has been smooth & stress free thanks to you all. Any questions I had, you were happy to answer. Nothing too much trouble. We were always kept up to date with the sale throughout. Recommended!!... Read more
Seller
25th Jun 2023 (1 year ago)
S Barber
Where do I start. The staff at Mexborough branch have been amazing. I predominantly dealt with Megan who is fabulous. She kept me informed and helped me throughout the process. I used the financial advisor, Chris'services and he helped to acquire my mortgage. I would recommend this branch to everyone.... Read more
24th Jun 2023 (1 year ago)
I Petrauskiene
I picked up the keys last week,and want to thank the whole team ,they are real professionals. Good luck to you all.... Read more
Buyer
5th Jun 2023 (1 year ago)
R Bori
Very satisfied with service! I got my my first house very easy, without any trouble or difficulties!! Thanks guys!... Read more
Buyer
28th Apr 2023 (1 year ago)
P Wroe
The team working at Mexborough are all working together to progress from valuation to sale as quickly and effortlessly as possible in a very proffessional manner... Read more
Seller
27th Apr 2023 (1 year ago)
C Jovi
Food communication and speedy responses. Overall, above average service.... Read more
23rd Apr 2023 (1 year ago)
D Butterworth
Lovely ladies who know what they're doing. Great experience between them all. Can't do enough for you.... Read more
14th Apr 2023 (1 year ago)
T C
I recently sold my house, with William H Brown, I would recommend anyone to go here to sell your property. They are really friendly, nothing is too much trouble, Megan, Jemma, Gill we're brilliant, always in touch with what was happening and getting on to solicitors for updates.
Big thank you for everything you all did.... Read more
Seller
22nd Mar 2023 (1 year ago)
S Smith
Great customer service polite and helpful... Read more
7th Mar 2023 (1 year ago)
C Cocksedge
Bought our first home together through William H Brown in Mexborough. They were great from start to finish, really helpful setting up our mortgage and all other services. Always prompt to reply to us and always very helpful... Read more
Buyer
3rd Mar 2023 (1 year ago)
C Geary
Fantastic service from William H Brown Mexbrough Branch, every aspect of my house sale journey was effortless! Kept up to date every step of the way, I couldn’t ask for more.
I wouldn’t sell with anyone else after this experience.
Thank you to all the team
Chris Thornton
(on my partners account, as I don’t have a Google account)
Thank you... Read more
Seller
20th Feb 2023 (1 year ago)
R Poyser
Really helpful in buying a house. Always kept on top of what was needed. Always punctual and friendly. Would definitely recommend!!... Read more
Buyer
15th Feb 2023 (2 years ago)
A Walton
Amazing from start to finish, kept updated and squeezed me in to do viewings when last minute, Brilliant... Read more
4th Feb 2023 (2 years ago)
William H Brown have a strong presence in the area of the property I was selling which is why I chose them. It didn't take too long for a buyer to come forward and after that things progressed pretty quickly.
Everyone I dealt with at William H Brown Mexborough was professional, helpful and friendly, ironing out any concerns that I might have had about a couple of things and generally making sure that the process ticked along well.
I did feel that they could have contacted me a bit more during the 'solicitor' stage just to see how things were as it did go a bit quiet for a while, which is the only reason I've not given the full 5 stars.... Read more
Seller
1st Feb 2023 (2 years ago)
C Burnley
Great service and very friendly staff... Read more
31st Jan 2023 (2 years ago)
K Harle
All staff are professional, friendly and extremely helpful in what can be a stressful time when selling your property.
A special thanks to Gill and Megan for all the help that made the stress go away!!
A 5 star organisation thanks a lot xxxxx... Read more
Seller
31st Jan 2023 (2 years ago)
K osdb
Recently sold our house with William H Brown Mexborough, staff are so friendly and no question is too much to ask. Communication is brilliant thought using their services. We had so much trouble with our new property but the ladies here helped us through it. Don't think it would have gone through if it wasn't for their extra help (not something they needed to do as that property was nothing to do with them)
Highly recommend!... Read more
Seller
30th Jan 2023 (2 years ago)
C Scott
Great service from Meghan and the rest of the team
Would definitely recommend... Read more
9th Dec 2022 (2 years ago)
K law
Picked up the keys this week to my new home and can’t thank the team enough, especially Megan who went out of her way to help me and push it through to completion! 100% recommend thanks again... Read more
Buyer
4th Dec 2022 (2 years ago)
C Goodwin
I recently sold a property through William H Brown Mexbrough and the staff and service were amazing from start to finish. Always on hand to chase solicitors or answer any questions, help with paperwork and gathering the right documentation.
Thankyou!... Read more
Seller
30th Nov 2022 (2 years ago)
J simpson
Purchased our recent new home with William h brown and all the staff there are really helpful and friendly would highly recommend them... Read more
Buyer
25th Nov 2022 (2 years ago)
S Moran
We recommend William H Brown of mexbrough as they were always there to answer any questions,they are a pleasent & cheerful group & made time for us.... Read more
13th Nov 2022 (2 years ago)
J Deakin
Bought a property through William H Brown and used Bradford and Sons solicitors in Rotherham. All the staff at both were extremely helpful and were on hand to answer any questions. We would definitely recommend them.... Read more
Buyer
29th Oct 2022 (2 years ago)
J Jones
Amazing service. The staff are very professional and helpful. Would highly recommend.... Read more
27th Oct 2022 (2 years ago)
J Easton
Janet, Jesse, Gill, Megan, great team with an excellent service. Property marketed and offer accepted within a week.... Read more
Seller
27th Oct 2022 (2 years ago)
P Cutting
William H Brown have been a huge help as they helped me throughout the process of getting my property. They were very committed and their communication was excellent as they always kept me updated with the process. I definitely recommend them if you’re looking to buy or let a property.... Read more
14th Oct 2022 (2 years ago)
P Firth
Picked the keys up for our forever home last week .. great service and communication throughout the whole process, highly recommended..... Read more
Buyer
15th Sep 2022 (2 years ago)
A Bann
Very friendly staff... Read more
2nd Sep 2022 (2 years ago)
E Rigby
Fantastic service from all of the staff, hugely reccomend!... Read more
24th Aug 2022 (2 years ago)
G Whyman
Amazing service, such good knowledge of the local area for both sales and lettings. Wouldn't go anywhere else!... Read more
24th Aug 2022 (2 years ago)
Katie
Fantastic service from Megan and the team, helping me find a house and also saving money on mortgage. Highly recommend... Read more
Buyer
24th Aug 2022 (2 years ago)
L Oliver
Really polite & professional staff, nothing was ever too much trouble every time I rang they answered all my questions and were always really friendly. Thank you to all in the office!... Read more
24th Aug 2022 (2 years ago)
J Tankard
Just picked up our keys from this office and they have been brilliant from the start. Friendly and professional would highly recommend... Read more
Tenant
19th Aug 2022 (2 years ago)
Smart service. They responded quickly to message, call & Email. I had a 1st time buyer so they explained everything nicely. Very polite & friendly staff. I would certainly recommend.... Read more
Buyer
5th Aug 2022 (2 years ago)
A Wood
Good experience buying from William H Brown, answered all questions I had as a first time buyer and very responsive. Kept me up to date and chased up after different ends when needed. Nice and polite staff!... Read more
Buyer
28th May 2022 (2 years ago)
Absolutely shocking customer service, poor advice from unqualified staff, they are only selling houses due to the current market conditions and not in any way down to the effort made by the staff employed by William H Brown. Steer we’ll clear this company charges a premium price for a bargain basement service !... Read more
Seller
27th Jan 2022 (3 years ago)
R boswell
Please do not use this company if your selling your house they will come and value your house at a high good price then when somebody views they call you and lie to lower the price but as I wasn't in a hurry I left it at their value and got it then money is put in their account for interest... Read more
Seller
27th Oct 2021 (3 years ago)
D Dr
DO NOT USE THIS COMPANY. Absolutely useless been waiting to move now for 16 weeks, no communication unless they want money from you, both us and the seller used solicitors recommended by W h brown and they are even worse all they do is pass the book and blame each other.... Read more
Buyer
5th Aug 2021 (3 years ago)
Fabulous experience selling our house via WHBrown Mexborough. The ladies are always keeping us informed and are really helpful. It always feel like they put us first and have our backs when offers to purchase have come in, ensuring we accept the right offer and the right vendor for us. ... Read more
Seller
2nd Aug 2021 (3 years ago)
A Ancevs
Very good ,found a house with W H B... Read more
Buyer
10th Jul 2021 (3 years ago)
R houldsworth
Very unprofessional, recieved an email the evening before they wheredue the following day. Stating they had cancelled the appointment without any explanation as to why. This would not give me any confidence in their service.... Read more
25th May 2021 (3 years ago)
S Krawczyk
Rude staff,liars.Do not sell your house trough this useless agency!!!Dont respect you as a CUSTOMER at all !!!... Read more
Seller
12th Feb 2021 (4 years ago)
T Developments
Friendly and professional... Read more
19th Aug 2020 (4 years ago)
J Steward
Fast and fair valuation... Read more
14th Aug 2020 (4 years ago)
The Mexborough office took over from the Rotherham branch because I wasn't happy with the attitude of the receptionist and their in office communication. Mexborough team are Absolutely outstanding customer service, excellent communication, fast response and caring. They solve issues quickly and efficiently and I would highly recommend them to anyone. Thank you Mexborough team especially Sam and Janet.... Read more
Seller
7th Aug 2020 (4 years ago)
J Marshall
I used these when I bought my second home. The staff were so helpful, there was never any delay from their end and we had almost daily update, the staff couldn’t do enough for us. Would definitely use these again!x... Read more
Buyer
16th Jun 2020 (4 years ago)
S Jackson
Very helpful and friendly staff. Me and my partner can’t thank the mexborough branch enough in helping us buy our first home. Highly recommend, especially for first time buyers!... Read more
Buyer
15th Jun 2020 (4 years ago)
D lens
Really bad customer service if i ever sell a house in the future it will not be here or buy one there is only one member of staff there with anything about them...... Read more
4th Jan 2020 (5 years ago)
Initial work was fantastic! Honest and reasonable sales and the house had a buyer before it went on the market due to their knowledge of the local area.
Used their Home Property Lawyers - disorganised, slow and not really pushing for the sale to occur as quickly as I had asked. The 'enquiries' seemed to be raised one at a time and they 'weren't allowed to advise me' at any point. Talking to other buyers this might be across the board.
No contact whatsoever with William Brown after that except for a very unprofessional incident where my buyer was being encouraged to cease his sale and go with them as 'I would be very understanding'. I wasn't. In the end because my buyer was so dynamic we communicated between ourselves and had to push at every point. Fortunately we love our new house and they have breathed life into our old one, and I will never do the process again!... Read more
Seller
3rd Jan 2020 (5 years ago)
P Havercroft
Really good experience of using William H Brown. They found me a buyer before my house even went on the market with them. I also used their conveyancers, which meant I could drop all paperwork off at their offices. There was always someone to talk to and they responded quickly to emails.... Read more
Seller
29th Nov 2019 (5 years ago)
P (Peeter79)
Very professional, they know what they do. Everything goes smooth. Highly recommended.... Read more
26th Nov 2019 (5 years ago)
D Eyre
£1800 plus vat for 1 picture, and i ended up doing viewings myself would not recommend to anyone... Read more
Seller
2nd Oct 2019 (5 years ago)
D Martin
Very friendly team and great services.... Read more
19th Sep 2019 (5 years ago)
Mike
Could not recomend these guys more pulled through and got everything sorted for me in a couple of days despite everything being against me fantastic service fantastic attitudes and always polite and friendly I would recommend these to anyone and everyone... Read more
13th Sep 2019 (5 years ago)
Very positive experience. Staff are helpful and friendly as well as efficient.... Read more
Seller
13th Jul 2019 (5 years ago)
S Kelly
Great prices houses... Read more
9th Jun 2019 (5 years ago)
H Bayliss
I was terribly let down as a first time buyer. My mortgage advisor gave me false information. Despite claiming that my mortgage was mis-sold to me they deny this and have made no attempts to deliver good customer service or any good will gestures to help me in the awful situation they've left me in.... Read more
Buyer
16th Mar 2019 (5 years ago)
J Easton
Have Bought, Sold and Rented several properties with them, fantastic Estate Agent and Mortgage Brokers, can always find Mortgage solutions where others cannot. All the Girls are very friendly and professional, would recommend to anyone.... Read more
Seller
17th Jan 2019 (6 years ago)
E Oliver
Fantastic Service from start to finish. Emma did our mortgage and kept us update through out and Sam, Gill and Amy always had enough time to answer any questions we had.... Read more
26th Nov 2018 (6 years ago)
B Sewell
Brilliant service from start to finish. WH Brown helped me move very quickly and helped me out with all activity.
Well done and many thanks!... Read more
25th Oct 2018 (6 years ago)
D Owen
We recently sold our aunties house through William H Brown and were more than happy with the service, we received more money for the house than we expected due to their expertise and advice. Would highly recommend anyone wanting to sell their house to go to William h browns.... Read more
Seller
23rd Oct 2018 (6 years ago)
A Louise
I have dealt with William H Brown twice in the past 2 & half years and have always been happy with the service provided, regular updates including emails and phone calls, all staff were very knowledgeable and I a am more than happy with the results I received by using William H Brown. I would certainly recommend.... Read more
23rd Oct 2018 (6 years ago)
V Moon
Terrible service booked a viewing for a rental property and they rescheduled for another day then never turned up or contacted me to say there was a problem... Read more
Tenant
1st Mar 2016 (8 years ago)
R Kenyon
Terrible service from this place. They promise the earth, get your house up for sale and then leave you to it like they're not bothered. Didn't get us many viewings, house is now stc but every time we ring to find out why there's a delay we get fobbed off with different stories. We have had more contact from the estate agents we are buying through to be quite honest. This lot are completely unprofessional and unbothered and if we managed to get moved at all it will be a miracle and no thanks to any work on their part.... Read more
Seller
21st Dec 2015 (9 years ago)