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- William H Brown - Rotherham
William H Brown - Rotherham
Closes at 6:00pm
32 Mansfield Road, S60 2DR
With our local market knowledge, insights and with over 120 offices, we have been helping people sell their homes since 1890.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
William H Brown - Rotherham Reviews (186)
Have you used this agent?
75%
5%
3%
1%
17%
A Ahmed
I am extremely happy with the service that I have recieved. Bash the Mortgage Advisor was amazing through out the process. As a first time buyer he guided me and informed me of each step of the process which was really helpful. Can't thank him enough. Would highly recommend using their service.
12th Apr 2024 (7 days ago)
Charlotte
If I could give 0 stars I would.
The worse experience of trying to sell our house and customer service.
The lack of professionalism and communication from William H Brown Rotherham has been appalling. The trust was broken and I wouldn’t recommend.
I previously used William H Brown in Barnsley to sell our last house and their service was outstanding nothing was ever too much as for Rotherham it was the opposite.
When we got an offer on our house we was advised not to lose the buyers as they were first time buyers with a mortgage in principle and proceedable. Turns out they were far from this. We accepted an offer on 01/03/24 and we was told they were going in to their branch 08/03/24 we went to view a property on 09/03/24 we contacted the branch to make sure everything was looking ok before we put an offer in on the purchase and we was reassured this was the case and the memorandum of sale would be released the following week. We had pressure from our purchase as the week went on and they also tried to find out what was going on by contacting William H Brown it wasn’t until this call that she found that they hadn’t got everything and they hadn’t in fact gone with William H Brown’s mortgage team. We never had a straight answer as to what was going on with the buyers until the final moments when we gave a deadline. If the complications of the buyers were relayed to us sooner we wouldn’t have put so much time and effort into this.
I did make a complaint and the complaints team passed over to the area manager who of course went in full favour of the branch which is fine that was always going to happen we are not the only ones who had a similar experience as I received someone else’s complaint response to start with and the events were very similar to ours and the response was also favouring the branch.
My best advice would be save your time and go somewhere else. Pay someone who deserves the commission because William H Brown Rotherham certainly don’t unless your getting mega interest and your making them money quick they are not interested in helping you or communicating and they certainly don’t know how to tell the truth they will twist it when you put in a complaint to make sure they look like they did everything they could when the truth is they haven’t.
I requested a second look at our complaint to which obviously again they favoured them. Saying William H Brown did every thing they could BS at its finest because due to us having to hold up our 28 day notice we took a viewing on 06/04/2024 which didn’t turn up when my husband called William H Brown they said they would call the people who were viewing to see where they was and again they never contacted us back. I then get a phone call on 08/04/2024 to say they have left a voicemail for feedback to which I responded that they didn’t turn up and explained what happened Saturday that we wasn’t contacted back and she didn’t even know that they hadn’t turned up. Communication at its finest. Avoid Avoid Avoid.
In response to William H Brown did you not read I already went through the process and you lied your way out.
12th Apr 2024 (7 days ago)
E Bloodworth
ANOTHER UPDATE:
I moved out of the property on 30 January. I was messed about a huge amount regarding my deposit. I've still not got it back despite handing the house back in a much better condition. 2 months is a ridiculous amount of time for me to be waiting for a deposit, especially considering how much letting agencies ask for as a deposit these days.
Avoid this business. They'll gaslight you, give you misinformation, call you names, not do their job and then keep your money. No rented house is worth this amount of stress.
UPDATE:
Awful letting agency, really unhelpful and unfriendly. After spending a year in a property rented through them none of the long list of issues that were present at move in were ever resolved without so much as an apology. And now it's came to leaving I'm struggling to get my deposit back because they don't even seem to know how their own processes work.
Do yourself a favor and avoid this organisation all together.
ORIGINAL REVIEW:
All super helpful and friendly until we moved in.
The house was left in an awful state, which meant day 1 of move in was spent cleaning. The garden was left full of rubbish, rubble, glass and screws and 2 months later, and I'm still asking weekly when this is going to get removed so the kids can safely play in the garden. When I first reported this, their response to this was "there is no glass in the garden", the absolute cheek of being called a liar by a so-called professional is disgusting.
I've sent a job list to them regularly and asked for updates, and I'm always told that they're waiting for the landlord to get back. We've got gaps between the kitchen units and the wall where food could fall and attract critters, we've got door handles missing from doors, we regularly fall over carpet that hasn't been fitted to the floor.
We love this house and want to be here long term but the letting agency won't work with us to get it upto a decent standard and it's just so frustrating!
Don't rent from here with any promises that they'll work with you to solve things, they won't.
Also, we were forced to sign a contract for the house that started 14 days before we were told we could move in. This has now left us having to pay bills for the time that the gas/electricity was used by the builders and decorators that left the house in such a mess.
Mega avoid.
27th Mar 2024 (23 days ago)
N Walia
Bashir , mortgage broker is absolutely amazing , the advice he gave me , was with me every step of the way knowingly it was my first time buying a house . Kept me updated all the time .
Also Erin was Amazing when ever I needed her she was there, really appreciate everything you both helped me with .
13th Feb 2024 (9 weeks ago)
D Pavel
Mortgage advisor Bash helped us a lot in buying our house, I highly recommend him.
1st Feb 2024 (11 weeks ago)
N Pavel
I bought the house with the help of mortgage advisor Bash, very quickly, one month. All his advice was really helpful. Fast, competitive. Thank you for your help in buying our house. I recommend with the greatest pleasure, 100%,
Nicu & Diana
31st Jan 2024 (11 weeks ago)
A Young
Having become homeless over 12 weeks ago we were finding it impossible to find accommodation that accepted our pets. We met Isla Macauley at William H Brown & within 2 weeks this remarkable young lady found us 3 properties that accepted pets. We decided on Kelly street Goldthorpe & we got the keys today & will move in tomorrow. Isla has worked tirelessly to get us into a home before Christmas she really is a fantastic credit to W H Brown, nothing was ever too much & we couldn’t have hoped for a kinder agent in our search, thank you Isla, Andy & Andrea x
14th Dec 2023 (18 weeks ago)
A Tia
I am extremely satisfied with their services. They have been incredibly prompt in taking action, and I would like to highlight Karen in particular for her exceptional assistance. Her professionalism and willingness to answer all of my questions have made a significant impact on me. I am proud to have chosen them because, after more than 20 viewings with other houses where no one was willing to help or even allow me to present the necessary documents, I have finally achieved my dream.
12th Dec 2023 (18 weeks ago)
J Cater
My property was viewed and valued on 30/11/23, I wasn’t present. I didn’t hear anything so phoned and asked for feedback. I got a brief call back on 1/12/23 and I asked for the information to be sent via email, including information about selling fees. It’s now 05/12/23 and I haven’t had an email or any further communication. Therefore they aren’t doing their best to want my business.
5th Dec 2023 (19 weeks ago)
R Modelewska-Llukaj
Valuer arrived to the house with a price already made up.
No details looked at, 10 min all together! No really interested.
29th Oct 2023 (25 weeks ago)
M Hinton
great company to deal with. keep you informed all the way. very professional and lovely staff too.
27th Oct 2023 (25 weeks ago)
E Algtewi
Thank you for all the team, they all did very well especially (Kyle) who took responsibility of our purchase and helped by responding, communication and clarification from beginning until we received the keys. I would give them five stars.
26th Oct 2023 (25 weeks ago)
M Šírová
Thank you, Kyle and team, for helping us purchase our first house through William H Brown in Rotherham. The whole process was quick and seamless. We appreciate your efforts and love our new home!
10th Oct 2023 (6 mo. ago)
Anonymous Homeseller
Kyle and the team did an amazing job selling my house they found an amazing family who loved the house on first viewing quick simple exchange
3rd Oct 2023 (6 mo. ago)
F O
Kyle as the Senior Negotiator who looked after us and the team were magnificent from the very first phone call to completion of contract. The seller had such kind words to say about them as well on the first day we went to visit the property.
Couldn't ask for a nicer, more empathetic and friendlier person than Kyle. He's a credit to himself and of course to William H Brown!
My wife and I have a ton of respect and admiration for him for his overall personality and willingness to help at all times!
Best service you can ask for!
3rd Oct 2023 (6 mo. ago)
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More William H Brown branches
- William H Brown - Mexborough 5.23 mi away
- William H Brown - Crystal Peaks 5.96 mi away
- William H Brown - Maltby 6.28 mi away
- William H Brown - Dinnington 7.16 mi away
- William H Brown - Banner Cross 7.86 mi away
- William H Brown - Barnsley 10.16 mi away
- William H Brown - Doncaster 11.28 mi away
- William H. Brown - Worksop 12.80 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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