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  1. Home
  2. William H Brown - Banner Cross
William H Brown - Banner Cross Logo

William H Brown - Banner Cross

Opens tomorrow at 8:30am
392 Psalter Lane Banner Cross, S11 8UW
With our local market knowledge, insights and with over 120 offices, we have been helping people sell their homes since 1890.

Opening hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

William H Brown - Banner Cross Reviews (59)

Have you used this agent?
  1. 68% 5/5 Stars
    68%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 29% 1/5 Stars
    29%

C Fields

5/5 Stars
Staff are fantastic, very helpful & patient... Read more
10th Feb 2024 (16 days ago)

G User

1/5 Stars
Would not recommend. Their communication was pretty much non existent, and the overall experience was shocking.... Read more
29th Sep 2023 (21 weeks ago)

T Begum

5/5 Stars
As a first time buyer I had the bright idea to buy an auction house with no idea what to expect or what to do. The first contact I had was with Brooke and she was ever so clear and helpful, she listened to what I had to say and she cared, Brooke pointed me in the right direction and gave me the confidence to go ahead with the bidding of the property. Once I won the bidding I chose to go get my mortgage via William h brown, my mortgage broker was Ela. She really was the calm through the storm. I had a nightmare with the bank but Ela helped me though it, she reassured me with every step. When things started to go south Ela fought for me to the best of her ability. I can not recommend Ela enough. When I needed her she was there, always answered the phone, quick with replies to emails. She really did have my back. I am ever so grateful to Brook and Ela. If there is anyone out there considering to buy a property with this branch, do it! You really are in safe hands. Speak to Brook and Ela they were my dream team and I hope they can be yours too!... Read more
4th Aug 2023 (6 mo. ago)

G Marsden

5/5 Stars
Went into William H Brown with an issue recently. I spoke with the branch manager Hayley Styring who not only helped us with our issues but was polite, caring and understanding of our situation. Thank you so much Hayley it was a pleasure dealing with you.... Read more
29th Jul 2023 (6 mo. ago)

R Islam

1/5 Stars
I had a appointment booked a week in advance and when I got to the house there was no one there. I called the estate agent up to know what's happened only to be told they hadn't realised I was booked in. I thought okay mistakes happen I wasn't particularly pleased but really interested in the property. I booked a appointment the following day and got a call from the estate agent asking if they could reschedule the following day again I agreed. Now this is today I got a call again from the estate agent telling me they had another issue and couldn't be at the property again. This was really unprofessional and from the reviews they already have it shows how incompetent William H Brown estate agents are.... Read more
22nd Jul 2023 (7 mo. ago)

Anonymous Home Buyer

1/5 Stars
To all house buyers, please read this if you’re considering buying house through this estate agent. Around one year ago, we were interested in a house and the seller A accepted our offer. Then after over half a year, almost all the procedures went through, the seller's solicitor stopped replying to our solicitor but reassured that they're sorting the last enquiry out. After one month, the estate agent contacted us that the seller declined to sell the house and the staff from the estate agent apologised quite sincerely. Someone senior from the estate agent gave some information of a similar property around the same area to us. We both found this house quite met our expectation so we expressed our interest and the house seller B accepted our offer within one week. As this house B is a no chain house, we expected the procedures can go through more quickly than last time. However, the enquiries have taken more than four months and there is still two outstanding enquiries. We did try to ask what the last two enquiries were but not getting any response. Also it's a liar as the house B suddenly becomes a chained property during the conveyancing process. Guess what. The seller A also sold the house through this William H Brown company. What a great liar!... Read more
6th May 2023 (9 mo. ago)

A L

1/5 Stars
To all house buyers {especially you're a person of colour or disability), please read this if you’re considering buying house through this estate agent. Around one year ago, we were interested in a house and the seller A accepted our offer. Then after over half a year, almost all the procedures went through, the seller's solicitor stopped replying to our solicitor but reassured that they're sorting the last enquiry out. After one month, the estate agent contacted us that the seller declined to sell the house and the staff from the estate agent apologised quite sincerely. Someone senior from the estate agent gave some information of a similar property around the same area to us. We both found this house quite met our expectation so we expressed our interest and the house seller B accepted our offer within one week. As this house B was a no chain house, we expected the procedures can go through more quickly than last time. However, the enquiries have taken more than four months and there is still two outstanding enquiries. We did try to ask what the last two enquiries were but not getting any response. Also it's a liar as the house B suddenly becomes a chained property during the conveyancing process.... Read more
6th May 2023 (9 mo. ago)

E Wood

1/5 Stars
Unfortunately our previous mortgage advisor left the company so we were passed to Luke who unfortunately carried out a mortgage application with a 20% deposit when we specifically stated that we could not afford to do this. Now we are £15k out of pocket from the sale of our previous home. There are far better mortgage advisors out there who charge a lot less than they do!! Stay clear!!... Read more
22nd Apr 2023 (10 mo. ago)

O Higgins

5/5 Stars
Kate and the team were really helpful and supportive. Great to work with and so friendly!!... Read more
11th Mar 2023 (11 mo. ago)

J scarborough

1/5 Stars
Do Not Use Bannercross William H Brown. I wish I’d looked at all the other reviews before going with them because the negative ones are spot on about this company. They lock you in a 20 week contract. (which is way longer than other estate agents), they do this as they aren’t the best at their job. Kate will be all nice and positive to get you to sign the contract but as soon as you do you’re in for a shock. She’s rude, she ignores emails, gets the staff to say she’s not in the office, she’s a full on liar. They will get you a few viewings and after that they will basically leave you hanging as they know you are stuck for 20 weeks. My partner rang for a way to move forward with selling my house, she was welcomed by a sarcastic, patronising Kate. My partner is 28 weeks pregnant and this upset her. Keep well away from this company if you want to sell your house, I promise you now you will regret it. I will go to the ombudsman over this and the regional manager of William h brown to get out of this contract.... Read more
21st Feb 2023 (1 year ago)

A Wilson

5/5 Stars
Recently sold my house with William H Brown in Banner Cross. From day 1 I had an amazing experience dealing with them. I had Lisa S. as my first point of contact and she never let me down. Always on hand to answer questions, if she didn't know the answer, she found it out and came back to me with it. Was always happy and positive and just eliminated all of the stresses of moving. During the whole process I dealt with others in the office, but on completion Lisa contacted me to make sure everything was ok and I was happy and settled. Cannot recommend this branch highly enough, and ask for Lisa if you need to sell your house! Amazing customer service. Thank you... Read more
23rd Dec 2022 (1 year ago)

M Cairns

5/5 Stars
Very pleased with the service and advice given to us by Kate Very professional... Read more
22nd Dec 2022 (1 year ago)

Jasminder

5/5 Stars
Have been working with WHBrown regarding a property recently. The whole team at Banner Cross were professional and helpful. There were some delays with the sale (not estate agent related) and the team especially Lisa Shelton kept us up to date with progress. She was super helpful and we were happy with the outcome. I would recommend them to others.... Read more
22nd Dec 2022 (1 year ago)

T Lingo

5/5 Stars
Lisa Shelton Sales Progressor-thank you for all supported you have for us.We are grateful that we could always turn to you and you acted where it was necessary.... Read more
22nd Dec 2022 (1 year ago)

J Mccormack

5/5 Stars
Kate was polite and helpful with my enquires nothing to much trouble wish more people were like her nowadays . Thank you. J Mccormack... Read more
22nd Dec 2022 (1 year ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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