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Let's start with the initial communication, which was lacking. David confirmed the viewing, but Alessando also offered to show me another property on the same day without coordinating with David. This lack of communication led to a chaotic situation when we arrived, with the office scrambling to accommodate us. The receptionist, without even asking for our names or how we were doing, blamed me for the booking mix-up. The "larger than usual" garden turned out to be just a patio, which we pointed out. Instead of addressing our concerns, she became visibly angry, slammed the brochure on the table, rolled her eyes, and criticized us for being honest. She then abruptly told us to view the flat on our own. We politely informed her that we were leaving and that her behaviour was extremely unprofessional.... Read more
27th Apr 2024 (6 days ago)