As a tenant, and having experienced poor service previously, I feared the worst from the outset. Ros Healey of Tod Anstee completely allayed my fears and indeed, soon exceeded my expectations. She was polite, personable, clearly displayed a wealth of experience in estate agency lettings and made it her business to ensure that my requirements were met.
If you want a professional, efficient, personable service from an agent who really listens to the customer, whether they are landlord or tenant, Tod Anstee are for you.
I actually thought I was going completely mad before reading the other reviews!
Overall my experience of buying using this agent was extremely negative. I strongly suspect that the confidential conditions used within my offers had been shared with other buyers. A very low and untrustworthy tactic used by corrupt agents to increase the final purchase price of properties in their books. This might work in London but not in a nice friendly community such as Chichester.
Will be completely disregarding property marketed by this company in future. House buying is one of the most stressful things that anyone will undertake in their lifetime, it certainly does not need to be overcomplicated by an untrustworthy agent.
Very happy with the service of cubitt and West highly recommended. Sorted out our problems without hesitation.
Worse company to ever rent from . Only stayed 1 year in poor flat conditions. Will never use again and took about 1 month to get deposit back after excuses about wrong bank details!!! Poor communication as i had to do all the chasing. A BIG 0 FROM ME
It should suffice to recommend the team at the Selsey office by saying that I wish I could have engaged them to sell my house in London as well as dealing with my purchase in Selsey. They were always welcoming, friendly but efficient and professional. All the viewings we made were dealt with in the same friendly and unrushed manner but with the same professional approach. We were regularly contacted with properties to view and kept in contact throughout once we had agreed our purchase property. From my experience I would not hesitate to recommend the whole team at Henry Adams Selsey office. My wife and I extend our thanks for all their diligence and help in the stressful world of house buying and making it a little bit more bearable as a result.
Details for a property that I purchased very near asking price claimed property was freehold when it was part leasehold due to solar panels. Manager and agent did not mention this important fact and instead were rushing me to engage solicitors and surveyors. Very ruthless sales pitch and irresponsible. The dismissive telephone manner of the Manager when I found out about the misrepresentation was upsetting and not easy to forget.
Andy, Tom and their team helped us move house and put our faith back in estate agents! They are incredibly efficient, interested but not pushy, keep you well informed and made the whole process as stress free as possible. Highly recommended!
If I could assign zero stars, I would. Not only are they unprofessional and uncoordinated during any correspondence, but Simms also charge you a large amount for check out as well as check in - making twice as much from each tenant. They also managed to add things onto the inventory even after it had been done, telling us we had to pay for things not initial discussed and/or which were on the original inventory when we first moved in. Essentially, they hold you to ransom if you have the slightest problem, and I wouldn't wish them on anybody.