Very happy with the service of cubitt and West highly recommended. Sorted out our problems without hesitation.
Worse company to ever rent from . Only stayed 1 year in poor flat conditions. Will never use again and took about 1 month to get deposit back after excuses about wrong bank details!!! Poor communication as i had to do all the chasing. A BIG 0 FROM ME
Details for a property that I purchased very near asking price claimed property was freehold when it was part leasehold due to solar panels. Manager and agent did not mention this important fact and instead were rushing me to engage solicitors and surveyors. Very ruthless sales pitch and irresponsible. The dismissive telephone manner of the Manager when I found out about the misrepresentation was upsetting and not easy to forget.
Andy, Tom and their team helped us move house and put our faith back in estate agents! They are incredibly efficient, interested but not pushy, keep you well informed and made the whole process as stress free as possible. Highly recommended!
If I could assign zero stars, I would. Not only are they unprofessional and uncoordinated during any correspondence, but Simms also charge you a large amount for check out as well as check in - making twice as much from each tenant. They also managed to add things onto the inventory even after it had been done, telling us we had to pay for things not initial discussed and/or which were on the original inventory when we first moved in. Essentially, they hold you to ransom if you have the slightest problem, and I wouldn't wish them on anybody.