Sold our 3 bed semi in halesowen in a week !! Extremely efficient , professional and even more so caring. I would especially like to thank Beverly who calmed me, guided me and explained every step of the way!! Would use Lex Allan again 100% cannot fault them!! Thanks Lex Allan, kind regards Marianne xx
Dont you just love all the hype. Well I rented a property off them and boy I tell you it was bad bad bad. No heating, very damp and cold, cooker never worked, no kind of ventilator, leaks under kitchen sink, the electrics didnt work properly in the whole place. When I complained complained complained they just fobbed me off with all sorts of reason but never did the repairs that they signed for in the letting contract might as well throw that away really. If you rent off them you really are in for a rude awakening about the private landlord business make money at the expense of the customer.
Our experience with Connells was great.
Robert Lane couldn't have done any more any better.
Nothing was an issue nothing was a problem, nothing was too much.
His help and advise were priceless.
At any stage we were rushed into anything. We bough the right house at the right time.
During the all process we count with Robert expertise.
Communication was excellent, on going and clear at all times.
His advise was outstanding in all aspects of our purchase. From good to bad areas, best rate mortgages, all paperwork, Help to buy scheme and the list goes on and on.
We only have good things to say about Robert and would surelly advise anyone looking for a house to go and have a chat with him.
Extremely unprofessional .. Wouldn't do a proper due diligence . I lost 2 properties rentals. One for over one year due to a bad tenant. I had to attend eviction and court procedures. The other property , they can't find the tenant after handing over and I am yet to claim the property back following the same procedure. Might take Another 6 months to claim my property.no professionalism or ethical handling of clients. Hidden management fees and tax return fees even if you don't request.They wouldn't reply emails as well. I would never recommend Connells.
Having not heard good things about certain online-based agents I opted for Taylors who seem to have been around forever. Wasn't disappointed. The personal service was exceptional & the knowledge and advice about the local market was everything I'd hoped - highly recommended.
Lovely people to deal with kept me up to date every step of the way
Went to view a house, agent had run out of offer forms and spent most of the viewing on the phone.
Made an offer to rent a house and popped into their Brierley Hill office to fill in the paperwork the agent didn't have.
They told me there were other offers and I would know the next day.
Two weeks later, I've still not heard. I assume it's been let, but the sheer lack of professionalism is shocking.