We have received the most excellent service from Savills and would highly recommend the Cranbrook team. A special thank you to Duncan who is quite possibly the most patient person I have ever met!
Their web site does not give normal e-mails and forces customers to use their fill-in form, which it seems is not read by thee staff. This system of e-mailing means the writer does not keep a copy in their normal mailbox. Most unprofessional. I tried to use their on line form to request a valuation, but got no response. I then had to telephone their office which is not easy for me during the daytime, as I am in meetings or traveling. I received a frosty and indifferent reception, but was assured that a valuation would be done. I then received a note saying that a booking had been made for the valuation, but it is now nearly two weeks later I have not heard anything from Savills. I assume they are not interested in business. Trying to initiate business with them has wasted two weeks of marketing time.
This company needs a major shake up. If you are buying or selling a property you expect an agent to be polite and responsive, and to attend promptly to the basic things that any new customer would expect.
Catherine came out and gave me a rental valuation on my property, she was extremely professional and kept me up to date the whole way through the process. The staff in the office were also very helpful.
Very rude when decided not to go with them. After cancelling a couple of viewings after founding the house of our dreams, got bombarded by unwanted emails and pushy sales calls to go with their mortgage brooker. Although the Becky was pleasant and had offered a better deal, we went back to our original brooker who said he would be able to do better still. I thoughtfully called to cancel the appointment as we were happy with our current mortgage brooker only to be have a very unprofessional angry lady say oh why didn't he find that in the first place and hung up before I could say any more. Will not be using them ever again.
We sold and brought through Kings Estates recently and were very impressed with the professional and friendly service that we received. They kept us informed throughout the whole process, we never had to chase for anything and made the whole experience a lot less stressful than it can be. We would highly recommend them to anyone looking for an estate agent.
Had a very negative experience letting through Kings. I rented a house which was infested with slugs at night, which was not resolved. Furthermore I had very greedy and unfair landlords who agreed to me painting the garden fence then charged me £200 at the end of my tenancy, infact despite having the property professionally cleaned they charged me £600 out of my deposit. The landlords removed batteries from the CO2 alarm then unfairly accused me and other such ridiculous antics. I found the whole experience rather traumatising as I had just moved to Tunbridge Wells and was not supported by Kings, particularly upon the ending of my tenancy. I would not recommend them at all because they did not support me nor my rights. A very unpleasant experience all round!
Just Property Estate Agents in Hastings were truly a delight to deal with in the sale of my house. They provided me with fantastic personalised advice and support throughout, acting with professional skill and commitment at all stages - preparing for the sale, identifying a purchaser, and right up to exchange of contracts. My house was on the market for a couple of weeks, during which several potential buyers were professionally escorted to visit. The price obtained exceeded my expectations. The service provided to me throughout was totally professional but unstintingly friendly - I recommend them completely.
When I met them they seemed like very nice people. The only downside is they will NOT sell a property if you have it tenanted. So if it's investment properties you're looking for these aren't the guys. But all very amicable, professional and nice people I must say, so this is not a complaint in any way.
We recently sold our house in Hailsham through Fox&Sons with the help of Claire and Toby and I can honestly say that I would use Fox&Sons again in the future. They have been very professional, reliable and friendly and very quick in selling our house, comparing to other companies that we used in the past. I would definitely recommend Fox&Sons. Thank you for your help!
And that is being generous. Do not waste your precious time with this team if you are selling. Total waste of space.
Extremely professional service. Tenant finding service second to none, as is the management of my property. Already had a call about cold water which was sorted the same day. The rent guarantee option was something other agents hadn’t provided. Highly recommend.
Easylet are the worst letting agency that ive ever been with. People think that there trust worthy and polite well there not, all they ever think of is money money money.
They neglect there tenants and lie through there teeth, they couldn't careless about making a single mum and her baby homeless.
They are very rude and the landlord just the same.
They make out that they have a cleaner in to clean the building when that isnt the case as im the one that cleans the building because if i dont it never gets done.
Easylet say thst they like to help people, what a joke.