Absolutely first class. Needed a rental property at short notice that would allow for our dog. Eva, Denise and the team made the difficult happen very quickly. Professional but with a personal touch. Our experience has been such a relief after other letting agents who don't seem to care who you are and what you want. Talk to them, they will do their best.
By far the worst Estate Agents in the UK! If you are wanting to rent properties please bare in mind that Bentons have openly admitted to having more loyalty to the landlord then the tenants, basically they see people who rent as 2nd class citizens and I even have the recording of the phone call to prove it which I have also sent over to Alastair Benton the Managing Director following a lengthy letter. If you are unfortunate enough to encounter Denise Hood who shocking is the assistant Lettings Manager at Bentons Melton Mowbury I would strongly advise the people who work really hard to pay to live in a RENTED property DO NOT USE BENTONS - Melton Premier, Newton Fallowell, UPP and Shouler & Son are fair and always consider tenants to be equal to society and treat you with respect and great customer service! If Bentons loyalty is with the landlords can you even imagen how difficult it would be to get any problems fixed with the property! The staff at Bentons have obviously had backwards training on lettings or it could just be Denise looking down at people who rent properties instead of owning one for themselves.
Just had an offer accepted by this agent and everything so far moving very swiftly. Tom Smith seems to be on the ball and was able to arrange viewings at short notice at times convenient to me. All staff seem equally empowered with knowledge of what's happening, so no need to explain the situation each time
Very friendly and professional service. Quick and efficient. Marketing scheme is very attractive and client oriented. I only used Haart for valuation service this time. Appointment was made really quickly. Leanne was visited my home and finished the paperwork the next day. I definitely will come back if I needed to sell or buy.
Help us with move into a rental property,very professional people and easy to deal with, always on hand for any answers. Best of luck in there future.
Absolutely appalled by the treatment I received! I would never let them manage my letting property again. My property was left in such bad condition iv had to spend thousands to get it back in its original state. The tenants were given there bond back in full without permission from me. Sue is the worst manager I have ever had to deal with and can't strongly advise enough for anyone to not do business with them.
Really friendly yet completely professional team who are always happy to assist
TERRIBLE DISGRACEFULL COMPANY, MISMANAGED AND FAILED TO RETURN MY TENANTS DEPOSIT TO MY NEW AGENTS THEY GAVE IT BACK TO MY TENANTS WITHOUT MY CONSENT THEN STATED THAT I HAD GIVEN CONSENT ON A TELEPHONE CALL THAT NEVER TOOK PLACE , BEWARE AND RECORD ALL CONVERSATIONS I COULD SAY MORE.