Compare Estate Agents in Hemel Hempstead

Although we did not sell through Clements, they had previously marketed our house. We were about to use there services again when our current agents managed to find a buyer after some time. Despite this Ben gave us lots of advice regarding the progression of the sale which we were extremely grateful for. If the sale had fallen through we were ready to use them again. Many thanks to all at Clements.

CONTRACTORS BEWARE OVER A MONTH AGO I WAS ASKED TO VISIT A FLAT LET BY CLEMENTS TO INVESTIGATE AND TO WRITE A REPORT FOR THE LANDLORD. NOW THEY SAY THE LANDLORD DOES NOT WANT TO PAY. THEY/LANDLORD HAVE TAKEN MY ADVISE FROM MY REPORT BUT WILL NOT PAY ME? CONTRACTORS BEWARE. !!!!!!!!!!

I have looked at a few houses with David Doyle, the estate agents were helpful friendly & knowledgeable without being pushy, definitely worth five stars.

Contacted them to let out my house. They were the company which offered the best service at the time. When I engaged them, I stated that I required a quick turnaround as I would have to start paying council tax in a month. Now I didn't expect it to be quick due to the time of year but I was assured that the house would be let out very quickly and told that it was certain it would be let by the date stated. In two months I had two viewings. I was informed of the appointment by text so was aware. I would then hear nothing about what had happened. After The second appointment, I called up to get feedback, speaking to one of the staff there who told me there was news on the appointment. It took me a week to get an answer, with promises of calls back broken repeatedly. People also told me that hey would get the person to call back, then when chased I would be reinforced that the person actually wasn't in the office working that day. Messages passed to the manager when I explained I had been waiting for several days were also ignored. When I eventually spoke to the lettings agent he confirmed without my asking that he had received all the messages and notes. He didn't say anything else. The news on my letting was that it was declined due to the distance from the station. At this I wonder because it is five minutes from a train station, and ten to another so I have to question the knowledge of the area. Based on the service I told him that I would be engaging another company, based on their lack of customer service. All I received were the normal platitudes; which didn't negate the fact that a quick phone-call with an update would have avoided this. Whilst they might have reasonable rates their customer services are non-existent.

We used castles estate agents to sell our property in Hemel Hempstead. Before we knew it we received an offer which we accepted. Arron Dines handled the initial marketing along with Vicky. They were excellent. Knowledgable and professional. Keeping us updated as we went on the long windy road of selling and buying houses. Once we accepted the offer we were passed over to an absolute diamond of a lady. Her name is Sam Serby. She is brilliant. Professional, someone you really need on your side, fighting your corner during the often difficult and stressful process of selling and buying houses. She really is outstanding. Wether you are a first time buyer or somewhat of a veteran in finding your next home, I can not recommend Castles estate agents enough. Truly fantastic team. Sam you are a star. Simon Stears. Sam definitely deserves a massive pat on the back.(pay rise) She has done the work, the chasing up that our other estate agents in our chain didn’t do. A true asset to castles estate agents.

Unprofessional, terrible service, can't believe in this day and age that people are still gazumping, although legal it is so underhand. This has just happened to me and Castles were fully aware of the situation and encouraged it!. Would not recommend

I came onto the market with Michael Anthony after being completely messed about with another agent. It was night and day, they were professional, knowledgeable and easy to get in contact with when I needed. They provided me with feedback after each viewing so I always felt in the loop. I would recommend them without hesitation.

A deplorable service! They begged me to sell my house with them, but during the whole selling contract, no-one ever called me for any updates. They just disappeared not even bothering to send updates. I had to call the office myself to see what is going on. They were difficult to reach and were very indifferent every time over the phone. I was unhappy with the service (there was in fact no service from them at all) and wanted to leave during cooling off period, but their branch's senior manager Andy threatened to charge £250 for cancellation which is ridiculous within the cooling off period. Home owners, please keep away from this company who really doesn't care about customers. They give the impression that they just want to have as many properties on their website but don't care whether they can sell. I'm so disappointed that I'd rate it minus one stars if possible!!

We would like to say big Thank you for helping us to go through the House buying process from the day we were viewing the houses till the day we got the keys. Many thanks for each of the team member who was involved for us to achieve our dream. Very helpful staff member and need to say many thanks to Sam, Louise and Krishan. Great experience.

“Don’t Trust Flaggs’ They are misleading sellers by stating that they are twice as likely to sell your house than David Doyle Connells Purple Bricks Castles Brown & Mary . This they are stating on their leaflet which they are distributing in Hemel Hempstead. If you look up the statistics you will see that they are not the best selling estate agents in Hemel Hempstead so how can they state such nonsense. Once a liar always a liar so can’t be trusted.

I came onto the market with Michael Anthony after being completely messed about with another agent. It was night and day, they were professional, knowledgeable and easy to get in contact with when I needed. They provided me with feedback after each viewing so I always felt in the loop. I would recommend them without hesitation.

A deplorable service! They begged me to sell my house with them, but during the whole selling contract, no-one ever called me for any updates. They just disappeared not even bothering to send updates. I had to call the office myself to see what is going on. They were difficult to reach and were very indifferent every time over the phone. I was unhappy with the service (there was in fact no service from them at all) and wanted to leave during cooling off period, but their branch's senior manager Andy threatened to charge £250 for cancellation which is ridiculous within the cooling off period. Home owners, please keep away from this company who really doesn't care about customers. They give the impression that they just want to have as many properties on their website but don't care whether they can sell. I'm so disappointed that I'd rate it minus one stars if possible!!