You did an amazing job, Home has given us great customer service from the start, the whole team is great but in my opinion you really went the extra mile for us, not only on this occasion but also on the last deal that fell through. This was one of the reasons we decided to stay sole agent with you until the end. We are not planning on moving again in a hurry but I wouldn't hesitate to recommend Home to anyone!
Thank you for everything you did, you have a tough job but you do it so well.
Awful agent , didn't put forward our offers even tho we was in a sold position, we also know families who have been let down by this agent due to overpricing and selling houses with major issues and not telling the clients.
Superb service from Lisa and Rob. We were constantly updated and they were majorly efficient with our sale. Furthermore, they are delightful and ease a stressful situation. The best in my opinion.
1 star understatement. I lost the property i was about to rent and £480 (plus £20 change they just decided to keep after my £500 bank transfer) for making a mistake on my application form. A total con. Avoid
Haart Rayleigh was absolutely brilliant. We was buying a property through them and they kept us updated every step of the way. In particular Stephen and Daniel. Thank you so much for all your help we will definitely recommend you
Natalie and Alan
Awful so disappointed with the service i can only say we didnt recieve. We viewed a house to rent put the deposit and heard nothing only to be told there was a problem as the land lady was going through a divorce. We waited on patiently still no call from haart so we called again they claimed still no answer to divorce we should wait another week in which time i find our house up for rent with another company. I can only say we now have our house the house haart could not sort out and the divorce story is a whole lie since speaking with new liasons our landlords are happily married. Awful service full of liea with not one appology and they dont like to make a phone call to you so get ready to make a few chase up calls with them basically they take your money and dont do anything else good luck if you use them
Fabulous local estate agent - We used Ashleigh Stone to sell our property at the end of the summer. We did things backwards (as an ex estate agent I know it was the wrong way to do things) and fell in love with a house before we put ours on the market. We had been looking for a house for about 6 months prior but not found quite the right house. During that entire time Ashleigh Stone emailed me new properties that had come on, called me when they thought they had something of interest and came out to value ours and kept in touch and up to date with what was happening in the market. No other agent in Leigh kept in touch with us as well as they did so when we were ready to get ours on the market of course we decided to use Dave and his team. They were under a little pressure as we had found something that we didn't want to lose but they didn't disappoint. They acted quickly and had the property on Rightmove within a day. They were honest with the feedback after viewings and were to the point when they needed to be. We had 2 offers within 2 weeks and accepted an offer and managed to get the house we wanted. They also recommended a Solicitor, who turned out to be one of the best solicitors I have ever used for conveyancing. It took approx. 16 weeks from the day we put the house on the market to the day we completed and moved to our new house. That is amazing! They definitely earned every penny of their fee. I'm sure I pestered them more than they liked but they were always professional, happy and honest (which in my previous experience not all estate agents are) and they work very well as a team. I would highly recommend people use them and if we ever move again I wouldn't hesitate to get in touch. Thanks guys!
We viewed a property with Ashleigh Stone a few weeks ago, the communication up to the viewing and the viewing itself was professional, however, as soon as Ashleigh Stone took the administration fees for the property to be put on hold, the communication was terrible. Despite having paid the £300 administration fee the same day as the viewing, they did not hold the property as they had said but continued showing other clients the property. We asked for a receipt of our £300 and never received this either. Me and my partner decided to pull out of the property due to the continued viewings, lack of communication and due to receiving no receipt of the fees paid. We called Ashleigh Stone to cancel, they did not argue against a refund of the fees and said they would refund the money immediately. Again we asked for e-mail confirmation of this and received nothing. Three days passed and no refund had been received, we called them yet again and thankfully it was done the same day. I would not recommend this estate agency after dealing with other companies that are far more professional. While their sales in the beginning may be well executed, once fees are paid, they seem to lose all interest in customer service and looking after their clients.