All the staff have been extremely helpful and informative. My house sold really quickly and I couldn't have asked for better service. Louise, Stephen and Sarah from the Merthyr branch have been amazing. Thank you so much
Made an appointment for them to call to value my property at 5pm today. By 5.20pm no show. Phoned them up and they said they'd had "diary problems" then told me it was booked for next week!! I know it wasn't next week as we aren't even here. Totally unprofessional. Wasted my time. My husband had finished work early to be here so wasted his time too. Going to a company who can work a diary and show up and be more professional.
Incorrect information about houses for sale.
Obviously it would show up on land register.
Why waste time and money.
Sell houses being truthful, made a offer on a house which was being sold with drive, garage.
When I viewed the house it looked like a right of way.
They said no it's not, it's owned by the homeowner he's just friendly with the neighbors and lets them come and go!
Did the searches and it was a right of way. I called to with draw my offer of the full asking price. They were saying that as I have been maintaining it it would automatically be my land even though it's not on the land register!!
Errr no, because it's been in use by residents in four houses and still is, and is the only access to their garden and bins.
So I could not park on the drive all the time as I won't be obstructing the right of way.
She wasn't having non of it. Was trying to convince me otherwise.
Very unprofessional and disappointing service. We organised a house valuation with Homes estate agents. They arrived on time but when returning to the car to retrieve shoe covers they did not return. We waited for 1 hour before ringing their office as we thought they would return, they didn’t. No apology was given and they did not seem interested in re-scheduling another valuation. They were very rude on the phone and said the evaluator was busy for the rest of the week. They didn’t bother to put forward any new time/date. Based of this I would not trust them to buy/sell a house if they can’t get the basics right. We were shocked how rude the lady on the phone was.
You really could not ask for better! Great people, great service and some great tradesmen! :p
They are trying to sell a property 18 edge hill penllwyn Blackwood np12 2nz knowing there is a garage/shed that has been build on the neighbours land without permission they have been made aware of this but still trying to sell to people which will leave the new owners liable for the cost to remove it so be very careful on buying this property 18 EDGE HILL PENLLWYN BLACKWOOD NP12 2NZ
Amy & Rachel provided a first class service in finding tenants for my property. They kept me informed of every step, provided valuable guidance & sound professional judgement. I would recommend Peter Alan Blackwood office to any other landlords considering using a letting agent.
I was meant to be viewing a property today and some genius from the lettings team has managed to take the keys home to the property and then have a day off and not tell anyone else in the office. So I booked the morning off work at my own cost being self-employed to have someone ring me 15 minutes before the viewing to say they can't find the keys. Then have me wait around another hour to find out they cannot obtain them. Absolutely incompetent service