Myself and my partner have just completed on our purchase through Elliot and Smith, without a doubt the staff at this Estate Agents are exceptional. It was a bumpy road to completion however everyone within the office was on the case, it was very rare that we would have to chase for an update, however if need be anyone in the office would help out.
Should we move in the future then without any hesitation we would use Elliot and Smith.
A big thanks to George also, who was there for and with us every step of the way, can’t thank you all enough.
Georgina and Russell
They may support the seller but not the buyer at all.
Very shady agents who hide a lot of information from the buyers, seems like if you've got a dodgy place to sell these are the guys for you. Buyers beware!
We would highly recommend all the team at Haarts Rayleigh. We obtained the best price for our house and every step from the first valuation to completion was dealt with in a friendly and professional manner . A big thankyou to all involved !
Awful so disappointed with the service i can only say we didnt recieve. We viewed a house to rent put the deposit and heard nothing only to be told there was a problem as the land lady was going through a divorce. We waited on patiently still no call from haart so we called again they claimed still no answer to divorce we should wait another week in which time i find our house up for rent with another company. I can only say we now have our house the house haart could not sort out and the divorce story is a whole lie since speaking with new liasons our landlords are happily married. Awful service full of liea with not one appology and they dont like to make a phone call to you so get ready to make a few chase up calls with them basically they take your money and dont do anything else good luck if you use them
Tracy Jennings assisted me when I telephoned with a query raised by my tenant. Rather than going through Nottingham Office I thought it might be easier to contact my local agent. I had received a renewal request but my tenant had advised that she had not. Tracy answered my queries efficiently and in a timely fashion and by Close of Business that day the issues were completely resolved.
Disappointed with the Branch Manager. Branch staff seem to be much better than the manager. Using an estate agent should take the hassle away from moving home, this isn't my experience. Would not recommend or use again.
Don’t expect these guys to be fair when submitting your offer, just had a very bad experience with them. So interested in marketing your property that your offer means nothing unless you market with them.