Amazing team, they go above and beyond to help you. We sold our property and lost our first buyer but Stuart Thomas managed to get it sold within 4 days, we then had a nightmare with solicitors and if it wasn't for Stuart Thomas pushing them, I would probably still be waiting for completion. Also, as our property was empty and I lived too far away they kept an eye on it for me. Nothing was too much for them. 100% best estate agents who look out for you.
Phoned Stuart Thomas about 2 years ago for a free valuation on my property. A member of staff was suppose to turn up at 10.30am, well we waited and waited and no one came, so we phoned to find out when someone was going to turn up and was told an appointment was never booked. We said it was booked a week ago and a women in the background said yes it's in the diary for this morning, but seemed reluctant to come out. So we said don't worry. I have just gone on to the Stuart Thomas website chat system to just ask a question as I am looking at putting my property back on the market. I asked if one of their agents can show people around the property and the women I was talking to stopped talking to me then cut me off. So I will go somewhere else. It's just a simple question with a yes or no answer
it's not rocket science.
I contacted 2 other estate agents in the area and they had no problem in answering my questions and they were polite and helpful.
See the comment from the owner.
Funny how these companies do these things to people and instead of apologizing they call people like me a liar. Well I did use their website chat system today and a family member was watching me chat to one of your advisers. This is what we were told when we booked an appointment for a valuation, you had no record of us booking an appointment then a women in the background said we did have a valuation booked in that day at 10.30am. So I take it this company likes to have a get out clause, so they say there is no record of the booking. If you have an appointment booked you should turn up and if you're not going to turn up have the decency to phone. but if you call people liars it just goes to show what sort of company you are, not very professional.
Meridian Point, 461-463 Southchurch Road, Southend-on-Sea
We had been renting our property through Pace for a little over 9 years and the service throughout this time has been superb. Sara, who was our property manager I must say is a credit to the company and has been there for us whenever we have needed any kind of help at all. She is very approachable and goes above and beyond in working with us as tennents whenever any kind of situation arose or where a visit inspection, gas/safety check etc was due and sometimes put herself out to visit when it solely suited us.
We have recently purchased our rented home and are absolutely delighted to finally own our house which has been a dream of ours for a few years now. To be honest the whole process with Pace and the solicitors they very kindly put us in touch with have made it so easy and painless we couldn't of asked for more.
You can easily spot the difference between the reviews they have written themselves and genuine reviews. Get everything in writing from these people. they tel you one thing on the phone then do another. They even create fake correspondence to cover their incompetencies.
St George Homes provided an impeccable service in helping me purchase my first property. Both Darren and Karen contacted me on a weekly basis to update me with the progress of the sale. They went above and beyond to ensure that the process was as smooth and as quick as possible. i couldn't recommend these guys enough!
The reputation of estate agents are upheld by st George!
We highly recommend Williams and Donovan. They have in-depth local knowledge and found us a buyer within a few days. Denise was incredibly supportive and proactive throughout the whole process. We certainly made a good choice here.
Could not recommend highly enough - we purchased a property from them and they kept us updated every week throughout the entire process without chasing. Every question, however small, was answered quickly and without confusing us further. Paul and Denise have been amazing and helped the process go as smoothly as possible. Above and beyond is all we can say. Thank you both so much.
Highly professional team who operate efficiently and make great communication with clients,would highly recommend
i would like to say that i would not use these estate agents ever in my life again. Worst experience of my life will not respond to calls if there is any problem in the property.
When we moved in the property there were 13 main issues which we highlighting only few of them were fixed but at the end when we left after 6 months due to problems in the property we were charged for the issues which i initially highlighted.
We only Stayed in the property for 6 months due to so many problems and when we asked to repair and fix the problems, no response from Hunt Roche and always excuses.
The property was not fit for purpose and i have evidence of more than 35 emails where i have highlighted all the issues in the 6 months i stayed in the Property.
i am not worried about deposit they hold as it doesn't bother me but the stress i faced due to Hunt Roche in the 6 months period which is unforgettable
Received a great service from Matt and his team when letting out our property, on hand to answer any query when needed. Will certainly be using Barrett again in the future. Highly recommended!
Do not go anywhere near the agency if you are a landlord! The Tennant they found for us totally wrecked our property and gone all over our beautiful 4 bed house with bathroom paint to patch up the damage when moving out but the agent didn't even fight our corner and left us with more than £3,000 out of pocket to put it right. New Tennant was shocked that they sided with previous Tennant after seeing such mess. And to finish it off they had the audacity to phone us asking for reference. Absolute disgrace!!!
Please allow us to disagree with your response to my review Barrett Estates as even though you did not manage our property you still DID get involved in our dispute with Tennant and after seeing the shocking state of the property still sided with Tennant.