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  1. Home
  2. Abbotts - Rayleigh
Abbotts - Rayleigh Logo

Abbotts - Rayleigh

Opens tomorrow at 8:45am
128 High Street, Rayleigh, Essex, SS6 7BU
For over 165 years, Abbotts has been the trusted name in the Norfolk, Suffolk, Essex, and Cambridgeshire property markets. Our Rayleigh office is perfectly located to serve our cherished local community. Our staff are not just highly trained; they're passionate locals who offer an unparalleled understanding of the area to guide you through your property journey.

Opening hours

  • Monday 8:45am - 6:00pm
  • Tuesday 8:45am - 6:00pm
  • Wednesday 8:45am - 6:00pm
  • Thursday 8:45am - 6:00pm
  • Friday 8:45am - 6:00pm
  • Saturday 8:45am - 4:30pm
  • Sunday 10:00am - 1:00pm
View all details

Abbotts - Rayleigh Reviews (113)

Have you used this agent?
  1. 88% 5/5 Stars
    88%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
    0%
  4. 3% 2/5 Stars
    3%
  5. 7% 1/5 Stars
    7%
All (113)
Seller (12)
Buyer (9)
Landlord (21)
Tenant (30)
General (41)

Anonymous Landlord

4/5 Stars
Peter Chapman and his Team were so helpful and friendly. Peter made ever effort to make my experience of becoming a Landlord so easy. He is very professional and gives lots of clear advice. It is so nice to find people who want to help you. Thank you Abbotts Rayleigh.... Read more
Landlord
13th Nov 2024 (12 weeks ago)

S Bright

5/5 Stars
I had a fantastic experience working with Peter and Amy. They were incredibly helpful, answering all my questions promptly and thoroughly. Their support made the entire process smooth and stress-free. I highly recommend them for anyone looking for assistance!... Read more
31st Oct 2024 (14 weeks ago)

H Webster

5/5 Stars
When you appoint an Estate Agent to sell your property its important to get one that is as committed to getting & finalising the best possible outcome as you are: Lisa Neatherway is such a person. Her no nonsense self assured approach & attitude was perfect in getting our sale across the line: Highly recommended... Read more
30th Oct 2024 (14 weeks ago)

D Cook

5/5 Stars
Had the pleasure of dealing with Lisa at Abbotts who was dealing with sales progression. Very professional and was on the ball at all times. Thank you Lisa... Read more
23rd Oct 2024 (15 weeks ago)

R Dunne

5/5 Stars
We had a wonderful experience working with Amy and Peter at Abbots. Their professionalism and dedication were evident throughout our journey to find the perfect home. They were incredibly attentive to our needs, and their efforts truly shone when they helped us move into our beautiful new cottage. We couldn’t be happier with our new home and are grateful for their expert guidance and support. Thank you, Amy and Peter, for making this such a smooth and enjoyable process. We highly recommend Abbots for anyone looking for their dream home!... Read more
Buyer
1st Sep 2024 (23 weeks ago)

D Trinder

5/5 Stars
I would highly recommend Abbotts. We recently bought a property from Abbotts. Amazing customer service, every time we called we always got a call back the same day. Lisa the branch manger was very polite, gave regular updates and went the extra mile in helping us chase the other parties of the chain!... Read more
Buyer
4th Aug 2024 (6 mo. ago)

Anonymous Homeseller

2/5 Stars
Both parties involved are no longer with the company which says it all. However, the new manager did an excellent job in the end for the final 8 weeks of the service but unfortunately the begining of our experience did mar our overall experience... Read more
Seller
4th Aug 2024 (6 mo. ago)

H johnson

5/5 Stars
All the way through from viewing the property, to completion, Amy has been absolutely amazing in following up on any queries we had and making the whole process as simplified as possible. Could not recommend Amy and the team any more!... Read more
Buyer
13th May 2024 (8 mo. ago)

Andrea

5/5 Stars
Just moved into my new flat renting through Abbotts. My Agent Amy was brilliant, friendly, made this stressful time a lot more easier on me. Very pleased, so I could not recommend them more.... Read more
Tenant
15th Apr 2024 (9 mo. ago)

H Sinclair

5/5 Stars
I honestly can not thank Abbots enough. Peter and Amy have been increble helping me find my dream home. The communication is 5 stars and they couldn't have done any more to help me. I have been using abbots for years and shall I need an estate agents help again I will be returning. Thank you so much for everything and I will absolutely be referring people to you. Incredible approachable. Helpful staff. Finally an estate agents who get it right everytime.... Read more
Buyer
29th Feb 2024 (11 mo. ago)

D Shaw

5/5 Stars
Amy was extremely helpful from start to finish, clear and professional and answered any queries me or my partner had immediately. Smooth and easy! Thanks so much!... Read more
16th Feb 2024 (11 mo. ago)

M Zhylak

5/5 Stars
Our family had a fantastic experience moving with Abbotts Thanks to Peter and Nelly We are a family from Ukraine who had very little chance of finding our own home, but thanks to Peter we have been living in a safe place with our children for almost a year now We are infinitely grateful for the help, patience and all the advice These people have a big ?? heart Peter we will never forget everything you did for us.... Read more
Tenant
7th Dec 2023 (1 year ago)

A Thacker

5/5 Stars
Very impressed with Dean for a young man. Showed us round a property and was honest and very polite. He answered all our questions, and anything he did not know he followed up and informed us on the same day. Thank you Alan & Wendy... Read more
15th Nov 2023 (1 year ago)

J Butler-King

1/5 Stars
Really upsetting. Signed a 12 month contract on a flat where the windows are broken. One even smashed me in the face. There’s poo and urine on the carpet of the flat I’ve let and the boiler didn’t work before I even moved into the property. The agency doesn’t care . ‘Sold as seen’ along with answers like ‘because I can get away with it’ The agency also use service repairers that work for Abbotts. So even if Abbotts are at fault they will still try and charge you for THEIR mistakes. Wish I’d never signed a contract with them. I’ve reported it all to the ombudsman... Read more
Tenant
25th Oct 2023 (1 year ago)

T Draper

5/5 Stars
Our letting agent was Nelle, lovely girl, quick responses and super helpful. Would defo recommend.... Read more
Landlord
26th Aug 2023 (1 year ago)

O Easter

5/5 Stars
I have been very pleased with the service I have received from Peter at the rayleigh branch supported me and have been very helpful towards my housing situation. Very pleased and can't recommend Peter enough... Read more
24th Aug 2023 (1 year ago)

R Collins

5/5 Stars
I can not make any complaint concerning Abbotts Sales as they managed to work around our own hours of viewing without question. The person who dealt with everything was a Hannah Brown who tried to make everything easier for us with the viewing itself. She was very helpful and we do honestly appreciate all that she done for us. I do recommend this company and especially having Hannah to assist with your purchase of future home. Thank you Hannah :-)... Read more
Buyer
24th Aug 2023 (1 year ago)

J Lawrence

5/5 Stars
I saw Yvette Green - Mortgage Consultant at Abbots, she was absolutely fantastic at assisting me in the mortgage process and helping me understand things that not every Consultant would especially considering I have had a mortgage before she still drew my attention to every detail that perhaps I had not thought of, adding absolutely no pressure, full honesty and assistance. I havent progressed with a house as yet but I will definitely consider paying the reasonable fee and using her when I do. Thank you for your support... Read more
13th Jul 2023 (1 year ago)

T Hodgson

5/5 Stars
We had an absolutely amazing experience with Nelle moving into our new property. Everything was so straight forward, smooth and fast and extremely easy to work with! Couldn't be happier with our experience as Nelle really has gone above and beyond in order to make our process as smooth as possible. 5 stars and beyond from Paris and I and the biggest thank you! Tommy & Paris... Read more
Tenant
8th Jul 2023 (1 year ago)

J Everett

5/5 Stars
Peter and Jorden have been fantastic. The best estate agents I have ever worked with... Read more
26th Jun 2023 (1 year ago)

U Ogbonna

5/5 Stars
With nelle,letting has never been this easy and stressless. She's always available to talk to ,she follows up thru the entire process.... Read more
Landlord
14th Jun 2023 (1 year ago)

S Li

5/5 Stars
Peter and Nelle from the Rayleigh letting team have been nothing but helpful and supportive in finding a tenant for my mum's flat in Southend. When the first potential tenant pulled out a week before their move in date, the team managed to find a new tenant for the property, completed the referencing check and sent over a new tenant agreement, all within 48 hours!! Impressive is an understatement! I would highly recommend them if you want to have a hassle-free experience ????... Read more
Landlord
30th May 2023 (1 year ago)

J Reynolds

1/5 Stars
I would leave 0 stars if I could. Abbotts was the agent we used when renting my mothers house. Then she sadly passed away and I needed help transferring details.agter threemonths of calls and emails no one answered or helped and I was offered £75 compensation. Avoid at all costs.... Read more
Landlord
18th Feb 2023 (1 year ago)

K wilson

5/5 Stars
There is a new manager and team at Abbotts Rayleigh for sales. We have had many problems and issues but Jorden and his team have worked to resolve every issue ! We are happy to recommend him and his team !... Read more
Seller
20th Dec 2022 (2 years ago)

K Richardson

5/5 Stars
Everyone we dealt with was very friendly and polite and always happy to help, very speedy and stress free process and constantly kept informed!... Read more
3rd Dec 2022 (2 years ago)

P Cherry

5/5 Stars
Totally recommend Peter Chapman Very professional ,friendly service & showed urgency to find Tenants. Definitely will be using again... Read more
Landlord
13th Nov 2022 (2 years ago)

J Marshall

5/5 Stars
Brilliant from my 1st call to the office to completion i have had support from Chris Mitchell Sara ,Amy,Tilly , Chris thank you for all your help big asset to the company THANK YOU... Read more
30th Mar 2022 (2 years ago)

Anonymous Landlord

5/5 Stars
As a considerate landlord one of my priorities is to ensure that Tennant queues & concerns are dealt with expediently. At Abbotts my portfolio manager is Millie Samways who has always proved diligent, knowledgeable & most importantly reliable in both he dealings with me as the landlord or with my tenants.... Read more
Landlord
15th Mar 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
As a tenant currently renting through Abbott’s I can honestly say Sarah & Jason were superb throughout a very stressful time of finding a new property. Later on when I’ve needed work done Millie from the property management team has been super efficient with organising contractors.... Read more
Tenant
31st Jan 2022 (3 years ago)

E Pidgeon

5/5 Stars
Myself and my fiance found and purchased our home through Abbotts Rayleigh. Zuhre helped us find our perfect home and Shane helped us throughout the process. Both were absolutely amazing throughout the whole process and ensured that we were kept up to date and in the loop of what was going on behind the scenes. Being first time buyers, we both felt comfortable with the estate agents and would reccomend Zuhre & Shane to anyone looking to sell or buy. Thankyou to the whole team for getting us over the finish line as quick as possible!... Read more
Buyer
28th Jan 2022 (3 years ago)

V H.

5/5 Stars
Mille was very helpful with my query last week, i had reply same day!!! and her entire team are always very effective and efficient. They know how and who to escalare any issue, ever since my tenancy started with Abbots, Jason Lucy Millie and head of branch were there for us. So thank you guys. I previously had another letting agency and ever since i came with Abbots Countrywide i could see a proper difference... No agency compares to this to be fair. Their issues and report repair platform is so nice and easy to use without spending time on phones.. Keep up the good work. Thanks V. H.... Read more
Tenant
25th Jan 2022 (3 years ago)

K Cooke

5/5 Stars
Very professional,friendly and efficient service. Always get any problems/repairs sorted quickly.... Read more
27th Oct 2021 (3 years ago)

D Dave

1/5 Stars
Awful service* Agents are useless, had to call them everyday at the end of my tenancy for updates on the deposit. Never knew who i was or what was going on, Jason was useless. I was also sent a bill for over £500 which was then scrapped as it was wrong... these agents are shocking, save yourself a headache.... Read more
Tenant
6th Oct 2021 (3 years ago)

A fragstein

5/5 Stars
Thouroughly professional service. Expertise second to none, cannot fault this excellent company & particularly the staff who go that extra mile & could not have been more helpful.... Read more
6th Jul 2021 (3 years ago)

L Saville

5/5 Stars
Debbie Jager at Abbotts in Rayleigh sold my late mother’s property. She was warm and professional and, despite problems out of her control (such as Covid and buyers pulling out), kept me up to date every step of the way and worked hard to get me the best sale price possible. I would thoroughly recommend her and am very grateful for all her hard work.... Read more
Seller
1st Jul 2021 (3 years ago)

Ashleigh

5/5 Stars
Wanted to say a Huge Thank you to all the staff at Abbotts Rayleigh, They were amazing in being the middle man between ourselves and the solicitors when needed and they really did help a great deal with the sale of our property. Always Professional and always understanding and quite often would go the extra mile with trying to get things sorted for us. Couldn't recommend enough. Great service from start to finish.... Read more
Seller
1st Jul 2021 (3 years ago)

Anonymous Home Buyer

5/5 Stars
Superb support & thoroughly professional & attentive throughtout the transaction. Would wholeheartedly recommend Abbots, Rayleigh to provide a first class service throughout.... Read more
Buyer
29th Jun 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Thank you Olivia for swiftly attending to my tenants problem of the broken tap. There was no delay in handling the matter and I am pleased with the way it was taken care of. Thank you... Read more
Tenant
13th Feb 2021 (3 years ago)

92Shrimper

5/5 Stars
Big thanks and appreciation for helping on advice with Surveyors.... Read more
11th Jan 2021 (4 years ago)

D Barrett

5/5 Stars
Very quick response to my initial query, the agents I dealt with were friendly and knowledgeable, would highly recommend.... Read more
5th Jan 2021 (4 years ago)

J Day

5/5 Stars
Many thanks for all the help provided, fantastic staff.... Read more
5th Jan 2021 (4 years ago)

I Benjamin

5/5 Stars
Thank you to Jason, Sarah and everyone in the lettings team for a really great service. I very much appreciate that if I need to speak to them, they are always there.... Read more
1st Jul 2020 (4 years ago)

J Baker-Mitchell

5/5 Stars
Jason and the team at Abbots, Rayleigh are friendly and professional and their prices are extremely competitive. We have rented out a property (as Landlords) twice with them now. The last being as lockdown was easing. They worked meticulously and fast to ensure our new tenants could move in ASAP. At such a difficult time, we really appreciated the effort and hard work that was put in they had limited resources at the time. I would recommend Abbots, Rayleigh without hesitation and we will definitely be using them again.... Read more
Landlord
23rd Jun 2020 (4 years ago)

L Stewart

5/5 Stars
Hannah and Elliott from the property management team have been absolutely amazing. As soon as I have had any problems they have gone out of their way to try and resolve it with my landlord. Very friendly and helpful.... Read more
Tenant
15th Jan 2020 (5 years ago)

P Blanks

5/5 Stars
I recently purchased a property through Abbotts Countrywide Estate Agents in Rayleigh and I was very impressed with how helpful and proactive the whole team were! Nick Webber - Branch Manager - was my contact throughout the whole process and he was a pleasure to deal with. If I needed to contact Nick he was always available, either by email or phone. Buying a property is meant to be a stressful task however Nick totally removed this which allowed me to handle the logistical side of the move. I want to thank Nick and the team for their help in finding our perfect family home! Wishing the whole team a great Christmas and prosperous 2020!... Read more
Buyer
18th Dec 2019 (5 years ago)

P Jenkins

5/5 Stars
I recently sold and purchased through Abbotts in Rayleigh, and found them to be extremely efficient and helpful. Feedback and updates were always prompt, I never had to chase them and they found me a buyer quickly. I had dealings with Melissa and Nick who were both always helpful and polite. Really happy in my new home and couldn't thank Abbotts enough!... Read more
Seller
9th Dec 2019 (5 years ago)

N Heal

1/5 Stars
We had a terrible experience with Abbotts, I would not recommend them to anyone. To summarise, we were lured in by Matthew and his promise of "3 viewings already on our property" before we had signed our contact - of course these didn't exist and Nick agreed we had be falsely advertised into signing a contract with the company. Melissa is so unorganised, she arranged a viewing on our property that she did not show up for then asked us to return home to do it! She had very poor communication at giving feedback. The communication is poor and staff consistently contradict eachother, we did not know where we stood half the time or what was happening with our property. (A staff meeting would be beneficial to this company so they can learn how to work together and are then able to provide the same and correct information). After many poor exchanges with the company, particularly Nick and Melissa, Nick "allowed" us to go multi-agency following a meeting we had in the branch. However, once he could create a paper trail of emails, he had changed his mind and advised we were only allowed to appoint one other agent on a "joint sole agency". Of course, this was questioned and Nick returned to his original agreement. If you're a young person trying to sell your property, avoid Abbotts Rayleigh. They're absolutely horrendous. We only returned to Abbotts as that is who we bought our property with, hoping Claire would still be there. Those working within the selling team now are of a much lower standard than previous years.... Read more
Seller
7th Dec 2019 (5 years ago)

M Pearce

5/5 Stars
I've dealt with most of the team in the branch, but mostly Nick and Melissa, both of whom have been fantastic in looking after selling my property, to currently seeing it through to exchange and completion. What was key to me was communication between the branch and myself, Melissa was great in calling me after viewings with feedback, or to at least tell me she was trying to contact the viewer to get feedback. Thank you Abbotts in Rayleigh/Nick and Melissa for your help.... Read more
Seller
4th Dec 2019 (5 years ago)

K Siret

5/5 Stars
Nick has been great .. has almost made my dream come true once we move he will have done ????.. so reliable on time and knowledgable, would recommend Abbots to anyone they have come up trumps for us. Thank you.... Read more
25th Nov 2019 (5 years ago)

P Huggett

5/5 Stars
Nick & Melissa have been extremely helpful with the sale of my property.... Read more
Seller
25th Nov 2019 (5 years ago)

E Moreton

4/5 Stars
I have used Abbotts for over a year and always find them helpful, in particular Jason is always helpful and speedy in his responses to my queries.... Read more
21st Nov 2019 (5 years ago)

G Latter

5/5 Stars
recently rented a property from Abbotts in Rayleigh and they could not have been any more helpful... Read more
Tenant
20th Nov 2019 (5 years ago)

K Stageman

1/5 Stars
I recently bought a property at Abbott’s and rented through the same branch, I was told when placing the offer I would be helped with the fees, and when it came to the nittygritty task of try to get hold of the manger to discussed my calls was disregarded. I had to pay unfair fees when I was told that the landlord on had the market service that would cost £400 for the early end of tenancy, instead charged £1100! I need this investigated....... Read more
Seller
12th Nov 2019 (5 years ago)

K Pinder

5/5 Stars
I honestly can't thank Hannah Felton enough she has gone above & beyond to get an ongoing issue resolved for me once & for all, she was the only person that listened to me as I reported this issue when I moved in 4 years ago & she has persevered since May/June of this year right up till now where today I've finally had a date confirmed for work to go ahead, thankyou so much for always being on the end of the phone Hannah, you've been amazing !!!!... Read more
Tenant
31st Oct 2019 (5 years ago)

J Baldry

5/5 Stars
Nick has been brilliant throughout the whole process, would highly recommend... Read more
29th Oct 2019 (5 years ago)

D Fitz

1/5 Stars
AVOID, AVOID, AVOID!!! Cannot give 0 stars unfortunately The most incompetent agents I have ever had the misfortune of dealing with! Appalling photos of my property, Also marketed my 1bedroom house as a 2bedroom, I had to sack them! Went to Diggins afterwards which were a world apart(for the better), go there instead!... Read more
Seller
26th Oct 2019 (5 years ago)

L Crockford

5/5 Stars
Anna and Jason in lettings have been amazing helping us through our first rental property- above and beyond for everything!... Read more
Tenant
25th Oct 2019 (5 years ago)

W Thomas

5/5 Stars
Hi, Sarah at Abbott’s has been great for my company Pearl Properties Ltd. We have a constantly relied on Sarah to advise us about our property portfolio. We have lots of properties in the local area and Sarah has allways come up with the goods in respect of finding new tenants for us, meeting the rental deadlines and supplying us with good tenants. She is allways onhand if she is not in the office and that is important for the moving rental market. Thanks again Sarah and look forward to doing business with you in the future. Wes Thomas... Read more
Landlord
25th Oct 2019 (5 years ago)

J Goodge

5/5 Stars
I just want to express about how incredible my experience was with Abbott’s, and in particular Anna Livermore! It’s my first time renting so I was pretty clueless in terms of the whole process. After reaching out to Abbots, Anna was my first point of contact and she really blew me away with her efficiency and attention to detail. Anna managed my expectations and was very knowledgeable with the Essex area (in particular, Rayleigh). The whole process was straight forward and Anna always kept me updated. She has found me my dream little flat and I can’t be more happier! Thank you so much! :)... Read more
Tenant
25th Oct 2019 (5 years ago)

E Martin

5/5 Stars
Really happy with service provided! Especially with Anna as she was great on giving me information on renting a property.... Read more
25th Oct 2019 (5 years ago)

D Bartlett

5/5 Stars
I criticize estate agents often as they often get things wrong and make things difficult however Abbots have found my last 3 tenants now over the past 4 years and each time they have been very easy to deal with and have made the letting process for me very simple. The tenants they have found have also been ideal.... Read more
Landlord
15th Aug 2019 (5 years ago)

C Concannon

5/5 Stars
Jason at Rayleigh was absolutely fantastic with helping me rent my property out. Very quick, efficient and always going that little bit further to check up every few months. Absolute asset to the company. Thoroughly recommend. Thank you so much... Read more
Landlord
1st Jul 2019 (5 years ago)

L Mulley

5/5 Stars
Used Abbotts to find tenants for my property, excellent customer service and communication from Sarah and the team. Thank you... Read more
Landlord
29th Jun 2019 (5 years ago)

J Smith

5/5 Stars
Couldn't recommend Abbotts lettings, Rayleigh branch enough for helping me find a property at such short notice. Jason was very helpful with viewings and ensuring my move in went as smoothly as possible. Thank you very much! Customer service was second to none. I will certainly be a repeat customer... Read more
Tenant
28th Jun 2019 (5 years ago)

K Colman

5/5 Stars
Couldn’t recommend a better organisation! I had a problem with my kitchen sink leaking and after one quick call to Sarah, someone was sent to fix it! Thanks so much for your amazing service!!... Read more
Tenant
28th Jun 2019 (5 years ago)

C Stimpson

5/5 Stars
Would like to thank all of the wonderful letting team at Rayleigh for all of their help when moving into my new home, but in particular Jason Locke, nothing was too much bother for him, he went above and beyond. He is a smart and professional guy who should be recognized for how wonderfully hard he works. He made my whole moving process simple, straightforward and he was honest and helpful throughout. They day I moved in he came in and checked all the smoke alarms and this helped me to feel safe in my new home. Thanks again to all and especially to Jason for making my move seamless and safe. Cheri Coulson... Read more
Tenant
21st May 2019 (5 years ago)

L J

2/5 Stars
Two stars is being generous. Our agent pushed us to up our offer even though we knew it wasn’t worth the asking price and as soon as the offer was accepted we didn’t hear from them again until collecting the keys. All our emails were ignored. They misinformed us about numerous things - length of lease, parking spaces, they said the boiler was serviced (it wasn’t) and strung us along for weeks. Due to this misinformation, our sale was dragged out for longer than it should’ve been. What should’ve been a fairly straightforward sale became an expensive and complicated one. Will NOT be going to them again.... Read more
Buyer
27th Apr 2019 (5 years ago)

Y yaz

5/5 Stars
Chose Abbotts as it was recommended by a friend, has an awful experience with a previous agency therefore I hope everything will go smoothly with this one. So far I've been impressed, on time, spot on and quick in finding tenants. Good customer service too.... Read more
Landlord
3rd Apr 2019 (5 years ago)

D Place

5/5 Stars
The service is excellent. Sarah is always prompt in getting back to me with any queries I have had. Sarah and Jason are always so welcoming when I phone up or go to the Rayleigh office.... Read more
7th Mar 2019 (5 years ago)

T Brown

1/5 Stars
Booked to view a property at an open house at 12ish. Drove an hour to get there and called to say we were going to be 5 minutes late, to be met with a rude member of staff telling me the house was sold and that she had already called and spoke to me and cancelled the viewing. She hadn't . I had no phone calls all morning let alone answer and speak to someone. I asked what would have happened if I hadn't by chance called the office, would we have just been sat outside of the property and she didn't have any answer. When I asked to speak to a manager all she kept saying was I will call you back in a minute. So unprofessional, argumentative and a waste of my time and petrol.... Read more
23rd Feb 2019 (5 years ago)

B Miln

5/5 Stars
Just rented with Abbotts and the team have been fantastic. Everyone is really friendly and helpful. Really quick to reply to all my queries and have made the process so easy.... Read more
Tenant
16th Feb 2019 (5 years ago)

P Binyon

5/5 Stars
My partner and I have just moved into a rental property in Little Wakering and the Abbotts Office in Rayleigh were fantastic. They made everything from viewing to handing the keys over at the end a really easy experience. Jason, Sarah and the team were first class and really did everything we could have asked and more. I would highly recommend their team to any landlords or tenants that are looking to rent a property/let a property. Thank you very much for all your hard work and I look forward to using this service again in the future. 10/10... Read more
Tenant
2nd Feb 2019 (6 years ago)

S Savill

5/5 Stars
We had the pleasure of dealing with Jason and he could not have been more accommodating throughout the process from start to finish.... Read more
31st Jan 2019 (6 years ago)

M Turner

5/5 Stars
Been a tenant with Abbott’s for 5 Years now, Superb service. Great team always quick to help with any issues and very clear and honest.... Read more
Tenant
29th Nov 2018 (6 years ago)

A Kane

5/5 Stars
I have dealt with Abbotts for many years and think the service is amazing ! Jason is always so prompt in getting back to me with any queries I have had as both a landlord and a tenant ! Jason and Sarah are always so welcoming and whenever I go to Rayleigh I always make time to pop in and say hi !... Read more
24th Nov 2018 (6 years ago)

H Barnes

5/5 Stars
Highly recommend Abbots in Rayleigh. I found the stress of moving was made so much easier with them, which I've not had before when renting a property! Both Sarah and Jason were there every step of the way and were available when I needed them l.... Read more
Tenant
23rd Nov 2018 (6 years ago)

S Amiel

5/5 Stars
Extremely satisfied with my experience using the Abbott's Rayleigh branch. First class customer service, overall a very professional and efficient team. Highly recommend!... Read more
22nd Nov 2018 (6 years ago)

S Coady-Barrett

5/5 Stars
I have rented numerous times through Abbots in Rayleigh. Each time the process has been extremely simple and straight forward. Any issues we had once in the properties have always been dealt with in a timely manner. Jason and Sarah have always been a pleasure to deal with. Sarah in particular has been a star over the years! Would defnitely recommend Abbots to anyone looking for a straight forward rental.... Read more
Tenant
22nd Nov 2018 (6 years ago)

L Duncan

5/5 Stars
Great service from Rayleigh lettings in finding me a tenant. Very professional, and great communication throughout the process.... Read more
Landlord
22nd Nov 2018 (6 years ago)

L Smith

5/5 Stars
Communucation was great and I felt in safe hands. Thanks Jason and Sarah!... Read more
22nd Nov 2018 (6 years ago)

R Munns

5/5 Stars
Great service as usual! Jason & Sarah are always super accommodating and supportive, would highly recommend!... Read more
22nd Nov 2018 (6 years ago)

C Locke

5/5 Stars
I cannot recommend the lettings service at Abbott’s Rayleigh enough, especially after dealing with Jason. His service was second to none, and I really felt he had my best interests at heart. He was honest, reliable and always made sure I was kept up updated - even if that meant staying after he finished! A true star, thanks Jason!... Read more
Landlord
22nd Nov 2018 (6 years ago)

E Sparrow

5/5 Stars
Fabulous service all round, highly recommend.... Read more
22nd Nov 2018 (6 years ago)

C Locke

5/5 Stars
Wonderful experience whilst dealing with Jason, helpful and professional.... Read more
22nd Nov 2018 (6 years ago)

M Bellinger

5/5 Stars
I have been a tenant with Abbott’s for years and I have always received 1st class service. In particular Sarah & Jason have always looked after me and had my best interests at heart. 5 star service and wouldn’t use anyone else! Misha... Read more
Tenant
22nd Nov 2018 (6 years ago)

F Losers

5/5 Stars
Had a great informative viewing with Jason just recently, his attention to detail made me feel re assured and confident in my options! Thanks a great deal, you are a true pro... Read more
22nd Nov 2018 (6 years ago)

T Cross

5/5 Stars
Jason was very helpful when were looking for a rental property. He understood exactly what we needed and was very knowledgable about the properties available. Thank you... Read more
Tenant
22nd Nov 2018 (6 years ago)

ilona

5/5 Stars
I have had a great experience working with Sarah, Jason and Ernesta, Abbotts rental team, and would highly recommend their services.... Read more
Tenant
22nd Nov 2018 (6 years ago)

M Buzer

5/5 Stars
Recently let through Abbotts, really impressed with the service! Thank you to Jason and Sarah for your help.... Read more
Landlord
22nd Nov 2018 (6 years ago)

E Felstead

5/5 Stars
Great service - Sarah the branch manager couldn’t have been more helpful!... Read more
22nd Nov 2018 (6 years ago)

C Row

5/5 Stars
Helped me out greatly, really friendly staff - 100% recommend!... Read more
22nd Nov 2018 (6 years ago)

J Williams

5/5 Stars
My boiler recently broke down - called abbotts and they sent an engineer the same day and all fixed the next day as the engineer had to order a part. Thank you for always getting things done quickly... Read more
Tenant
22nd Nov 2018 (6 years ago)

G Construction

5/5 Stars
Recently used Abbotts to help find a tenant for a new property I have and they let it so quickly to a great tenant. Definitely the best agent I've used in years. Thanks Sarah and Jason... Read more
Landlord
22nd Nov 2018 (6 years ago)

P Badman

1/5 Stars
Avoid this agent, and especially the manager, if you want an honest, open, fully communicating service, fully respecting you as fee paying client. I engaged Abbott's Rayleigh to sell my mother's retirement apartment. They recommended I accept a lower offer, by £2,000, than the best offer on the basis the lower was only 3 parties and the higher was 5 parties, with the bottom party not using an agent, so best avoided. I therefore expected a straightforward process. There was a five week delay on my part awaiting probate after my mother died two months into the process, but as soon as I obtained probate within five weeks, I expected a quick completion as the two other parties had had that time to finalise all legal bits during three months. Another two months later, still no exchange of contracts, despite many, many telephone calls to the manager. Then another colleague in the office revealed there was in fact six parties in the chain and another had also had to get probate. Over five months, at no time did the manager reveal the original chain had collapsed and I was now in a much more complex chain. Worse, I was told the colleague should not have revealed to me the change of chain. Their policy would seem to be to keep their fee-paying client in the dark. Party number 3 in the chain issued three deadlines on exchange, then pulled out, so the apartment had to return to market. If I had been advised months earlier of the more complex chain I could have returned to market earlier. The delay costs me £200 monthly in management fees on an empty apartment. I cancelled my contract with Abbotts and write twice to the manager, simply asking why I had not been informed of the collapse of the original chain. The manager is so arrogant he has ignored both letters. I will now complain to head office. Note that Abbotts is not a member of the National Association of Estate Agents with its professional standards. No wonder that the group is in such a dire iinancial situation and has had to be rescued but still faces collapse. The manager at Abbotts Rayleigh is the worse kind of shifty estate agent.... Read more
Seller
14th Sep 2018 (6 years ago)

S Stimpson

2/5 Stars
Disappointed with the Branch Manager. Branch staff seem to be much better than the manager. Using an estate agent should take the hassle away from moving home, this isn't my experience. Would not recommend or use again.... Read more
7th Aug 2017 (7 years ago)

J Gooch

5/5 Stars
So helpful, polite and professional! From the initial phone call, to handing over the keys, I cannot say how helpful Tracy was with our move, despite a little hic-cup on our side. Tracy was more then happy to talk and answer any questions. Fantastic service! Thank you!... Read more
3rd May 2016 (8 years ago)

L Hick

5/5 Stars
Tracy Jennings assisted me when I telephoned with a query raised by my tenant. Rather than going through Nottingham Office I thought it might be easier to contact my local agent. I had received a renewal request but my tenant had advised that she had not. Tracy answered my queries efficiently and in a timely fashion and by Close of Business that day the issues were completely resolved.... Read more
Landlord
26th Mar 2016 (8 years ago)

R Speakman

5/5 Stars
I have nothing but praise for Abbotts. I found them very professional and extremely helpful. At a time that is very stressful you need a competent and organised agent. Tracy Jennings at the Rayleigh branch particularly went out of her way for us to make sure our move went smoothly and timely. I can't recommend them enough.... Read more
Seller
11th Mar 2016 (8 years ago)

R Chalk

5/5 Stars
Tracy and Steve - what a great team they make, they've both really helped me out.... Read more
15th Feb 2016 (8 years ago)

D Peacock

4/5 Stars
Fantastic service... Read more
12th Feb 2016 (8 years ago)

C -

5/5 Stars
I have nothing but praise for Abbott's of Rayleigh. My dealing were with Steve, who was extremely professional and helpful. Calling back when he said he would, always having the information required and following through with procedures. I also dealt with Tracey, who I found to be again, extremely professional, helpful and very kind at a stressful time. Offering help with local reliable trades people, advising and checking everything was done and on time. Thank you... Read more
12th Feb 2016 (8 years ago)

N Brands

5/5 Stars
Extremly easy, professional, honest and a pleasure to deal with. Excellent service in comparison to other letting agents which I've previously used. Tracy was friendly, approachable and genuine. I'd highly recommend Abbotts Lettings in Rayleigh!... Read more
Landlord
20th Dec 2015 (9 years ago)

N Cable

5/5 Stars
I want to take a moment to share the amazing customer experience I have had when dealing with Rayleigh Abbotts, I dealt with Tracy and from start to now she has been outstanding. Tracy supported me with everything from viewing the house to answering any questions I had (Which I had lots!) They are very good to deal with and set clear expectations at every step of the way, when completing my contract Tracy made sure that I understood every step and made it a very easy process. If I ever have any questions the team at Rayleigh Abbotts are great, they are always happy to help, I have also had great support from Steven during my time renting from Abbotts. I really recommend using Abbotts Countrywide - Rayleigh!! Nick... Read more
Tenant
19th Oct 2015 (9 years ago)

A Lee

5/5 Stars
Absolutely brilliant service from Tracy. I was kept informed and the rental went smoothly. Thank You... Read more
Tenant
13th Oct 2015 (9 years ago)

N Langley

5/5 Stars
Abbotts Rayleigh is a great estate agents, fast, efficient and friendly. Renting my new home was dealt with in a great, professional manner , made very easy by Tracy in the lettings team who was always very friendly and helpful. I would recommend Abbotts Rayleigh to anyone looking to rent a property in the area.... Read more
Tenant
29th Sep 2015 (9 years ago)

B Croxford

5/5 Stars
Made renting our new home an absolute pleasure with a relaxed no hassle, no obligation experience - Tracey was a star who did nothing except go beyond her call of duty to help us out! Ben and Robyn... Read more
Tenant
22nd Aug 2015 (9 years ago)

N Mackie

5/5 Stars
Fantastic letting agent. I dealt with Tracy and the team. Could not have had better agents. Normally renting can have its problems but from viewing to moving in was a week. Fantastic communication. Would highly recommend Abbotts. Will be using them when it comes to getting a house of my own.... Read more
Tenant
23rd Jul 2015 (9 years ago)

C Eustace

5/5 Stars
Service was spot on all queries handled by Tracy quickly making the move easy.... Read more
20th Jul 2015 (9 years ago)

B Stone

5/5 Stars
Had great customer service when it came to us moving home. Helpful, reliable and helped us deal with any issues we had with no fuss... Read more
20th May 2015 (9 years ago)

L kentish

5/5 Stars
All of the team were very experienced and we found the staff were very friendly, it all made the service and the lettings process a lot easier for us. Would highly recommend this branch. Best agents I've used so far, thank you!... Read more
Landlord
23rd Apr 2015 (9 years ago)

J C

5/5 Stars
Very easy to deal with, smooth procedure. Would recommend. In particular, Tracy has been great, quick to reply to my emails and a pleasure to deal with. I have moved quite a few times and used various different agents and they are definately one of the friendliest however I have to say their fees are higher than average but I suppose thats the price of a good service.... Read more
31st Mar 2015 (9 years ago)

J Gaskin

5/5 Stars
To all at Abbotts Rayleigh, Thanks for all you help and advise, Fantastic service, Great market knowledge, Would recommend to anyone because the service is outstanding.... Read more
10th Mar 2015 (9 years ago)

P Steeple

5/5 Stars
Very good letting agent in Rayleigh. Very pro active! Kept me informed when new houses came to the market. They were the only agent who did this! Will use again!... Read more
Landlord
11th Oct 2012 (12 years ago)
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