As first time buyers, l can wholeheartedly recommend using Robert Leech. Communication was clear and coherent and any questions were promptly answered. Throughout the process it always felt like they (Andy Wilkins) had you best interests at heart.
Very friendly and professional team from start to finish of sale. Would strongly recommend. Ed
Leigh and the team were amazing, the process was so straight forward from beginning to end unlike previous experiences with other letting agents ...it seemed too good to be true . I would Highly recommend them.
I have been trying to arrange a viewing for one of the property they are currently advertising and so far it has taken 3 days with no response to my email/phone calls. I have rang the office a few times over the last 3 days and have been told that I will be contacted by one of their team shortly but I have not received a single call back. NOT IMPRESSED.
we are extreme happy with the services we received from Cubitt&West Redhill team.I just want to say massive thank you to Craig Fairbrass,James and Helen Rogers for helping our dream come true.All of them are so helpful and professional during my purchasing property.I would highly recommend them to anyone looking sell or purchase property.
Having just completed on a sale with Cubitt and West Redhill Branch, I can honestly say I would NEVER recommend them to anyone.
1) We were lied to regarding our purchasers financial position in order to accept an offer, causing additional stress and concern.
2) Staff used my toilet with the door open in front of my wife.
3) Accused my wife of lying about the above.
4) Manager incredibly rude and inflammatory in all correspondence.
I understand many members of staff have left recently and started their own agencies in the area. I can understand why, and I wish I had done more research before selecting them at the time.
In short, please do yourselves a favour, and avoid the Redhill Branch of Cubitt and West.
Premium fees, for a significantly less than acceptable level of service.
Helpful and considerate throughout our selling process. Thank you to the whole team.
I have booked a viewing for a property with the Reigate branch. Unfortunately nobody came to the appointment and me and my wife were left there waiting. When we called the office they told us that the property was already under offer. They just didn’t bother to let me know and cancel the appointment. Very unprofessional and irresponsible behavior.
Halliwell Marks managed to sell our house when the previous agent could not. We were very happy with the service they gave. We were particularly grateful for the help getting to the point of exchange - even though the chain was very small Halliwell Marks were great at speaking to all sides to move things along.
We had an unpleasant experience as serious buyers with this agent. Found the estate agent who showed us a property rude and used pressure selling. Also felt the manager put pressue on us telling us that if you get 7/10 in terms of what you want from a house you're doing well. Pleased we didn't listen and have happily since bought a house which is 10/10, at a lower price and in the same area!