Fantastic service! Halliwell Marks were really professional, reliable and friendly. We were very grateful for their help – would definitely recommend them!
We were rather disappointed by Richard's apparent lack of interest or empathy in engaging with us as potential clients when valuing our home, which seemed to be mainly because it's currently a home that's lived in rather than being up to "show home" quality. This stood out when compared with the other Reigate estate agents we "interviewed". We were also surprised that despite all the experience which he says he has of houses in the area, Richard admitted that he had to guess the value our home just because it has a larger garden than most others locally. Sorry Halliwell Marks but as you say yourselves, first impressions count, and for us they weren't that impressive.
Hamptons were fantastic in the way that they handled our house sale. They were pro active, professional and friendly in all our dealings with them. I couldn't recommend their service highly enough and I would definitely use them again should there be a need in the future.
After our 5th conversation confirming our viewing and being clear we didn't have time in the afternoon, we had another call from the agent asking us to reschedule to the afternoon as she didn't want to go to the property twice in one day. After confirming another 3 times during the week and once in the morning that we'd be there, We were greeted with an empty property. After calling they made up the story that we didn't confirm our viewing and that no-one set off.
Incredibly unreliable and untrustworthy branche. Avoid.
Very positive experience buying a house through them. They didn't put any pressure on us, were open and honest throughout, patiently put up with our stupid questions and unusual circumstances, and continued going out of their way for us well after the sale was complete and their commision was in the bank. Couldn't be more different from the estate agent stereotype.
My experience is frustrating to say the least. I have been told that a bungalow is for sale in Reigate on the corner of Sandcross Lane and Doversgreen Road. There is a board outside but it does not appear for sale on the website, nor Rightmove. When I call, all sales agents are 'busy' with other customers.I have tried more than once. I am calling long distance so this is very inconvenient. I just wonder how many hoops one has to jump through with this company.
Overall, a great experience. Very pleasant, helpful, knowledgable and responsive team who successfully sold our property and helped us through each step of the process. The marketing is excellent, with very good photography, video and other creative touches, and importantly is backed up by their hard work on active sales and follow up. Highly recommended.
Nasty people. We’ve offered on a property and the whole process has just been unpleasant throughout. Passive aggressive emails and frosty attitude towards everything. Ungrateful for our custom. Would advise going to seller directly or buying other properties if managed by them. Not worth the stressful experience.