Dreadful services provided in relation to letting a property. The guy used was absolutely useless, zero knowledge of the lettings process, and the importance of specific schedules required i.e. photographic schedule, schedule of condition, inventory. The member of staff has not left (or been thrown) - not surprised! But this does not take away the fact that we had to suffer the horrendous services of this person. I asked for photographs of all walls, floors, ceilings in every room, and external photographs of specific things - he took six photos in total, including the front elevation!! My partner received phone calls every day for the best part of 10 days as he had missed things, with the worst day resulting in 11 calls in one day! Very importantly, the contract was incorrect from what we specified (regarding animals), and we did not receive a copy of the contact until i asked about 6 weeks in to the tenancy!
I’ve had two different viewings with this Office, I met Penny and Claire. Both made me feel at ease and confident in asking any question that I had. Which I’ll add they answered!!!
They are still searching for the right property and they contact me regularly.
Unprofessional and quite frankly deceitful through the buying process. Their Tenby office is much better as are other estate agents we've dealt with in the local area.
Excellent service provided by BJP in Carmarthen. We managed to buy our property without any delay thanks to the negotiations carried out by the valuer in Carmarthen, without her help the sale would have fallen through.
Thank you very much
Remember to ask whether the property is still inhabited - we didn't and were told when we turned up that it hadn't been lived in for 2 years, there was also water damage and damp that hadn't been mentioned in the advert. The photos of the property were at least 2 years out of date so left us very disappointed.
Claire and her team were very professional, polite and caring and we felt went the extra mile to sell our house. They did an excellent job in obtaining and vetting the right sort of viewers for our property following a bad experience with another estate agent. We have no hesitation in recommending them.
Some of your staff at the lampeter office are either anti English or just plane rude.