Prompt and professional. Helped in both selling our current property and also gave advice about buying our next property. They offered a lot of additional services that we could use to speed up the overall process.... Read more
Seller
15th Nov 2024 (13 weeks ago)
They know the market and are impressive in how proactive they are.... Read more
Seller
13th Oct 2024 (17 weeks ago)
S Tyler
Selling any property is stressful but selling a much-loved family home after nearly 60 years due to a bereavement was doubly so. But Oliver, Louise, Molly and the team at Langford Russell went out of their way to make sure the entire process was as efficient, transparent and stress-free as possible. From my initial meeting with Oliver, through the marketing and viewing process and the delays waiting for probate to complete, to exchange and completion, everyone was professional, friendly and helpful. Even a minor hiccup on the agreed sale price (just a typo) was addressed quickly and courteously. Dealing with Langford Russell was a positive experience from start to finish, so thank you!... Read more
Seller
1st Aug 2024 (6 mo. ago)
D Willson
We used Langford Russell to sell our house last year and was very impressed with the team. Special thanks to Will and Oliver who were very professional in all aspects of the transaction. We really liked the photographs, floor plan and sales details. Highly recommend using them.... Read more
Seller
2nd Jul 2024 (7 mo. ago)
M Shamekh
Have had the pleasure of working with Chris from the lettings team. Extremely professional and most importantly honest. Admittedly gave him some issues but the way he handled the situation was great. Definitely recommend ????... Read more
Landlord
28th Jun 2024 (7 mo. ago)
R Killick
Will from Langford Russell helped with the purchase of a house, he was very responsive to emails. Will went the extra mile when assisting other aspects in the process of buying our property.... Read more
Buyer
17th Jun 2024 (7 mo. ago)
S Neil
Will was extremely helpful and efficient throughout the process of selling our property. His brilliant communication ensured we were always up to date and his support went above and beyond with even updating us on his days off! He made a difficult process much easier than it could otherwise have been - we would definitely recommend Langford Russell and Will specifically, along with his colleague Oliver, thank you both very much! It was refreshing to see them both take pride in their work and have our best interests at heart whilst doing so - a great team!... Read more
Seller
3rd Jun 2024 (8 mo. ago)
J Kuruvila
I had a fantastic experience with Langford Russell during my recent move. Special thanks to Luise Martin and William Leggatt for their unwavering support throughout the sale and purchase process. Their professionalism and dedication made the entire transition smooth and stress-free. I couldn't be happier with my new home and highly recommend their services to anyone in need of a reliable and supportive estate agent.... Read more
Seller
28th May 2024 (8 mo. ago)
T&T
Will was absolutely amazing in helping us find our dream home.... Read more
27th May 2024 (8 mo. ago)
S tm
I recently had the pleasure of working with William from Langford Russell agency during my buying process.
Throughout the entire process, Will exhibited exceptional professionalism, communication, and knowledge of the market. He was always prompt in responding to my inquiries and provided valuable insights that helped me make informed decisions. I was particularly impressed by Will's attention to detail and his willingness to go the extra mile to ensure that my needs were met.
On a scale of 1 to 5, I would rate Will, a solid 5 for their outstanding service and professionalism.
I would highly recommend Will to anyone looking for a reliable and knowledgeable real estate agent. His expertise and commitment to client satisfaction make him a top choice in the industry.
I want to express my sincere gratitude to Will for his exceptional support and guidance throughout the entire real estate process. Thank you for making this experience smooth and successful.... Read more
Buyer
22nd May 2024 (8 mo. ago)
M Ferris
Great service, Will was great through the whole process and wouldn’t hesitate to use for future sales/purchases... Read more
21st May 2024 (8 mo. ago)
S Cann
Shout out to Will Leggatt who helped me have a smooth house purchase. Very professional, friendly and helpful.... Read more
Buyer
21st May 2024 (8 mo. ago)
J trevett
Will and Oliver were great! Were extremely helpful even when a few issues arose. Very friendly and knowledgeable. Would highly recommend them both and Langford Russell.... Read more
21st May 2024 (8 mo. ago)
C Rawlings
Langford Russell in Orpington were the estate agents we brought our house with. William L showed us around the property and was our main contact. He was always responsive to emails and calls. And was responsible for keeping the whole sale on track by ensuring all parties were moving forward and checking in regularly. We would definitely recommend Langford Russell. Thank you.... Read more
Buyer
21st May 2024 (8 mo. ago)
O Wright
We sold our house with Langford Russel and have had a really positive experience, so much so that two family members are now using them. Oliver valued the property, already had a strategy to sell and knew loads about the area, schools, and other key selling points. Compared to other estate agents that also viewed, Oliver definitely stood out as being more professional and had done his homework. William then took on our sale, and handled the open house, offers and sale process - he kept us in the loop the whole time and would highly recommend them.... Read more
Seller
21st May 2024 (8 mo. ago)
D Taylor
I was always a little sceptical about estate agents but my views have now changed. Will and the team were professional all through my purchase, keeping you updated checking in regularly with you and sorting out any hiccups. Would highly recommend... Read more
Buyer
21st May 2024 (8 mo. ago)
R Creedon
Great Service and advice from Will Leggatt and the team when purchasing properties with Langford Russell. Will is always available to take calls when required. Also great back up service from Oliver and Louise.... Read more
Buyer
21st May 2024 (8 mo. ago)
D Leitch
We recently used the services of Langford Russell and were assisted greatly by William Leggatt, Assistant Branch Manager, Orpington. Will positioned our property with prospective buyers before it went to open market resulting in an offer being immediately made and accepted. Our first buyers unfortunately pulled out of the process at the midway point due to lease related issues with their own property, but Will successfully managed to line up secondary buyers and within 96 hours we had another offer which was accepted. Although we experienced challenges during our sale Will kept a consistent cool head and handled proceedings with expert flair and finesse keeping us regularly updated. I would happily recommend Langford Russell as a leading estate agent.... Read more
Seller
20th May 2024 (8 mo. ago)
C Mansell
Excellent agent in all aspects. The whole team are good but I deal mainly with Will Leggatt who is professional, knowledgeable and proactive in his approach. Would highly recommend Langford Russell.... Read more
20th May 2024 (8 mo. ago)
B Slawson
Had a really lovely experience with Chris from Langford Russell, very helpful! Thanks!... Read more
30th Apr 2024 (9 mo. ago)
The agent sold the house in five days. Before it even went to market, we’d had three offers.... Read more
Seller
20th Apr 2024 (9 mo. ago)
B B
I put my house on the market last summer and had an offer within about 3 weeks! Completed recently after some delays (on the buyer’s side) - Oliver and Louise were relentless in driving everything forward to get us over the line. They were steadfast and positive right throughout which was a solace to me. They constantly kept me updated and were fluid right through to respond and adjust as needed. They were the first and only estate agents I spoke to - I didn’t need to see anyone after them as I felt confident in moving forward with them. Could not be more thrilled with choosing them for this journey.
If you’re looking for a solid team that’ll work tirelessly to sell your property, look no further than Langford “gets it done” Russell!!... Read more
Seller
22nd Feb 2024 (11 mo. ago)
S Bano
We are really happy with the service we received from Louise Martin from Langford Russell. We recently purchased our house and Louise was very helpful from start to completion and even after sale as well. We visited the property so many times and Louise was always available to show us the property.
Thank you.... Read more
Buyer
23rd Jan 2024 (1 year ago)
Service provided by Oliver and his team - special call outs to Will, Louise and Molly. 10+ viewings in the first week with two offers, one of which was accepted. Delighted!... Read more
Seller
1st Dec 2023 (1 year ago)
Excellent liaison and communication throughout the whole process with Oliver Pettman and his team from Langford Russell, Orpington
If your looking to sell your property I have no hesitation in recommending their service... Read more
Seller
1st Nov 2023 (1 year ago)
L bradley
Will was exceptional from start to finish in dealing with the sale of our property. Will was proactive when potential hurdles occurred and kept us constantly informed with updates to ensure we were kept in the loop, our customer experience was excellent and we’d certainly recommend his services to anyone looking to buy or sell... Read more
Seller
18th Oct 2023 (1 year ago)
Oliver blew me away with his sales pitch. Very genuine and honest.
I've been kept informed all the way, viewings, viewers comments etc.
Honest conversations have taken place and I value Olivers comments.... Read more
Seller
15th Oct 2023 (1 year ago)
F Ozkan
We are very grateful to Oliver for his help and support during the purchase of our house in Orpington. He simply has been the best estate agent we have ever worked with. From the point of showing us the property to our move-in, Oliver has been superb. He has been fully engaged - and fully informed- at every stage, which made the whole process really smooth. We couldn't have wished for a better service.... Read more
Buyer
9th Oct 2023 (1 year ago)
S Chowdry
I would like to thank Oliver and his team for the amazing work they have done in the sale of my property
They kept constant communication throughout
Oliver is an amazing branch manager with a wealth of knowledge and sealed the deal within no time !!!
Please pass my special
Thanks onto the team and mentions to your director ! Xxxx... Read more
Seller
15th Sep 2023 (1 year ago)
M Jaclyn
Best Estate Agent in Orpington! Oliver gave us confidence and he said we would sell quickly and Will kept us informed throughout the process. Will and Oliver achieved the sale of our home very quickly and put the previous agent to shame. They achieved a very good sale price for us even in the doom and gloom that people are talking about in the property market. The marketing and photo ideas got buyers to view the property within days of marketing and we got our offers within a week. The Back office team had kept everyone up to date. And Will called regularly to offer any help and support. He even gave us advice on our new home purchase which was very helpfull. We would strongly recommend Langford Russell to anyone looking to sell or buy a property in the Orpington area. These guys are profesonal,responsive, interested, passionate and want to get movers moving! Thank you!... Read more
Seller
11th Sep 2023 (1 year ago)
G S
Being familiar with sour and awful experience with countless estate agents and agencies, we finally found the team at Langford Russell to be operating with utmost professionalism and fairness. I thought we were lucky to have found Willam at Langford Russell's Orpington office who guided and helped us every step of the way to making sure we were treated fairly throughout the process of purchasing our first house. William not only made sure we were getting a fair deal, he helped push the conveyancing solicitors, equipped us with all relevant information and contacts, and made us aware of any blindspots we should be considering to make sure our purchase was fully vetted, secured and as per expectations. I genuinely thought William was stellar and was critical part of us getting on the property ladder. Cannot recommend his services enough!... Read more
Buyer
22nd Jul 2023 (1 year ago)
R Neaves
We couldn't have had a better experience with Langford Russell Orpington. Our first interaction with Oliver was very positive and he gave us every confidence that our property would sell quickly, which it did! William Leggatt saw the sale through from start to finish. Will is professional, knowledgeable, personable and detail oriented which enabled us to complete within 5 weeks. He went above and beyond and we couldn't have done it without him. Thank you Will, Oliver and the team. We couldn't recommend you enough.... Read more
Seller
15th Jul 2023 (1 year ago)
I Adeyefa
We are really happy with the service we received from LR and Will Particularly who did an exceptional job when we bought our house through them. He was professional, friendly, and attentive to all our needs, questions and preferences. He helped us find the perfect home for our family and he managed all communications with the seller. Will also handled all the paperwork and all issues we had smoothly and efficiently. We would like to recommend Langford Russell estate agents in Orpington to anyone looking for a home. They are the best in the business!... Read more
Buyer
9th Jul 2023 (1 year ago)
R Sharma
I was not told about the onward chain on my house purchase by the agent. Be careful and inquire about the onward chain as it may affect your timelines.... Read more
Buyer
22nd Jun 2023 (1 year ago)
K Lewis
As a first time buyer I am delighted with the service I received from Oliver Pettman - friendly, professional and patient, he was a pleasure to work with from start to finish. I couldn't believe how quickly and smoothly the process went, and I couldn't have asked for a better agent. Highly recommended!... Read more
Buyer
1st Jun 2023 (1 year ago)
P Cholij
Went over the odds to help us buy our new house. Would recommend highly.... Read more
Buyer
30th May 2023 (1 year ago)
D Burberry
Fantastic service from start to finish, professional, kept me up to date and well informed at each stage of the sale.
Oliver Pettman was a brilliant help all the way through. Very happy and would not hesitate to recommend the company.... Read more
Seller
24th May 2023 (1 year ago)
S Trimarchi
I don't recommend it.... Read more
15th May 2023 (1 year ago)
Karolina
Best agency we could have gone with. Very professional, efficient and quick. We are very thankful to Oliver who helped sell our flat so quickly & also helped to speed up the solicitor process! Definitely made the right choice going with Langford Russel!... Read more
Seller
18th Apr 2023 (1 year ago)
Z Sears

Never leave feedback however, when you get exceptional service like we have over the last few weeks from Chris Forde in the Lettings Team, then it’s well worth giving praise when its due. Chris Forde is your man especially if you’re a busy person like me. I never had to call him or chase a thing. Always kept me updated throughout the process whether by email, text or phone day or night. Always returned my call if he ever missed a call! Never promised what he couldn’t deliver, but always delivered even on the maybes. I had five different estate agents view our home as I wanted to compare before deciding. I met with Chris from Langford Russell last. He never oversold or put me under pressure to sign up with them. He came prepared with info, he was punctuational for every meeting and professional at all times. I chose Langford as thier communication excelled my expectation from that very first visit. Chris worked tirelessly and with enthusiasm. He put our mind at ease, so I didn’t have to worry about finding the right tenants or reducing the rental price. A genuine and honest team of hardworking professionals including Martin in property management.
You may find a slight difference in commission charged by varying estate agents in Orpington and surrounding as I did my research, however when you put your property on the market with two agents and one agent books loads of viewings with multiple offers coming in and giving regular feedback and you get another estate agent suggesting you need to reduce the rent to get any interest, then you know what your paying for! It’s called high standards and exceptional customer service. Plus, they are competitive, so you won’t go wrong, by making Langford your right choice.... Read more
Landlord
31st Mar 2023 (1 year ago)
S Poon
Very good and professional services. Response to our questions quickly!... Read more
20th Feb 2023 (1 year ago)
tjl101
We were approached by Oliver with great promises about what they could offer us, I had some doubts as other agents in the past had let us down. Without too much detail I will say that they (Oliver and Will) and their team exceeded our expectations by getting an asking price that we wanted and completing the transaction in record time. Will kept in touch on an almost daily basis to keep up momentum and ensure the progress was maintained, and this made a big difference. Very happy with the results, brilliant job, cannot fault them.... Read more
Seller
14th Feb 2023 (1 year ago)
P Myles
We have recently sold our home through Langford Russell and our main contact Will has been excellent, professional, and very friendly throughout the sale process, keeping us updated with all the necessary steps. Langford Russell provided a professional service that exceeded our expectations, and we can wholeheartedly recommend their services to anybody wishing to sell or buy a property.... Read more
Seller
8th Feb 2023 (2 years ago)
A Bray
We have just purchased a property through Langford Russell and we couldn't be more impressed with the service we received from our contact, Will.
Right from the very start, he kept us regularly updated, anticipated any questions we could possibly have, and proactively sought updates from the sellers, other estate agents and lawyers in the chain on our behalf. Because of our own buyers, we were under a great deal of pressure to exchange before the end of the month, and he single-handedly made that happen for us!
His communication throughout has been impeccable, and we can't thank him enough for making this the smoothest and most efficient process possible! We would 100% recommend Will and his team to anybody looking to buy or sell their home.
Thanks so much, Will!... Read more
Buyer
2nd Feb 2023 (2 years ago)
M Clark
The sales team who sold our house last month were very good. My wife and I called them the 'A' team.Thank you Oliver, Will and Lukas, a job well done.
Unfortunately could not say the same about ProConveyancing! It was very difficult to get hold of them when we desperately need help. They misplaced several thousand pounds of our money for 17 working days which is not acceptable. All in all the company was extremely unprofessional... Read more
Seller
24th Nov 2022 (2 years ago)
R Brightman
Thank you to Oliver and Lukass for everything you did for me. It was such a difficult move for me to do but they were there every step of the way to help me through. Best Estate Agent Locally. I can’t thank you enough.... Read more
15th Nov 2022 (2 years ago)
K Ohiri
We have recently sold our home through Langford Russell and our main contact Oliver has been excellent, professional and very friendly throughout the sale process, keeping both us and the buyer updated with all the necessary steps. Langford Russell provided a professional service that exceeded our expectations and we can wholeheartedly recommend their services to anybody wishing to sell or buy a property.... Read more
Seller
7th Nov 2022 (2 years ago)
A Taylor
Very poor service from these people no interest in doing as they say or chasing the owner was meant to rent a garage though these people now been left with all my stuff in the rain as they cant do as they say or meet there goals now conveniently they wont answer... Read more
Tenant
9th Sep 2022 (2 years ago)
Very professional and efficient estate agent.Truly helpful at all times. No issue is too much trouble for them and good at offering help and guidance.... Read more
Seller
9th Sep 2022 (2 years ago)
M Chungath
Bought a property through Langford Russell Orpington, and the experience has been good. Initially, Paul has been the lead contact with great communication and transparency and then the property dealings were transferred to Oliver. There were various delays not caused by the estate agent but by the vendor's solicitor from the beginning of the transaction. Significant delays were there but both Paul and Oliver played an active role to help the purchase completed.... Read more
Buyer
31st Aug 2022 (2 years ago)
G k.
Chris thank you so much for all your help. No one else before helped us so much. We have a dog and everyone did not want to help us to find a place. You are the only agent I know that answers the phone straight away and replies to emails so quick.
You tried so much to convince the landlord to accept us with the dog and you did it!
Thank you so so much!... Read more
Tenant
27th Jul 2022 (2 years ago)
A Gupta
I had an excellent experience purchasing my first home recently with Langford Russell. Will, in particular, was phenomenal through the entire process and made everything happen easily. I can’t recommend them highly enough! Thank you!... Read more
Buyer
25th Jul 2022 (2 years ago)
L Fisher
Very good service and support throughout the house sale. Initially Paul but on leaving the Orpington office Will became the lead man, although the entire office staff were also very supportive, even when there were problems. Sincere thanks Terry... Read more
Seller
22nd Jul 2022 (2 years ago)
R irv

Langford Russell completed the sale of my house last week after a drawn out conveyance (entirely out of their control). They were brilliant. Particular mention to Lukass who was utterly fantastic. He was extraordinarily patient and kind towards me despite the levels of stress and constant comms from me. He was diligent, did what he said he would do and pushed to get answers. He went above and beyond to speak to the chain, gave me sound advice and counsel and spent an inordinate amount of his time on this sale. He is an absolute credit to the estate agent and they should be proud to have him. I'm so so grateful to him and Oliver for their persistence and patience. Thank you Thank you Thank you to them both. Langford Russell in general obtained a good price for my house, the pictures and listing process was seamless and all at a reasonable price. So happy. Paul listed my property last year and despite moving sevenoaks, took the time to congratulate me on exchange. Don't hesitate to sell your house with them and ask for Lukass!... Read more
Seller
2nd Jul 2022 (2 years ago)
Very pleased with working relationship between us. Found estate agents very attentive and carried out the sale in a very professional manner... Read more
Seller
10th Jun 2022 (2 years ago)
J Plummer
First class service from the start to finish, very professional.
We dealt with Paul first who came to value our property, he was very positive that we could achieve what we wanted. Lukass then saw us through to the end, he is amazing, nothing was too much trouble, if we had any concerns he sorted it out immediately. He was in communication with all parties and kept us informed all the way. Lukass is a credit to Langford Russell Estate Agents Orpington who we highly recommend.... Read more
Seller
24th Apr 2022 (2 years ago)
Very helpful... Read more
Buyer
3rd Mar 2022 (2 years ago)
P Cook
Langford Russell went above and beyond for me, arranging to view all three rental properties in the same day. Christopher Forde was super helpful throughout the process and quickly responded to all my queries and questions.... Read more
Tenant
28th Nov 2021 (3 years ago)
R Ashok
We are recent buyers of a house which was marketed through Langford Russell. Highly recommend of how the whole process was managed professionally from start to finish.
Paul ensured clear communication, frequent updates, status checks and was transparent with the entire dealing. I believe the whole sale completion was quicker due to the responsiveness from Paul, else would have taken much longer.... Read more
Buyer
13th Nov 2021 (3 years ago)
B Mourmouris
In all the agencie was very good and professional we had no worries with them.
Bradley is an amazing professional that kept as at ease and in the loop all the time. And we know are property is in safe hands. Many thanks to him and the team at Langford Russell.... Read more
Landlord
12th Nov 2021 (3 years ago)
R nicholls
It has been a very positive experience. Communication was great, Lukass kept us informed of the progress regularly and was always friendly & helpful. Would definitely recommend using them.... Read more
8th Nov 2021 (3 years ago)
C Penney
We recently bought our first home together with Langford Russell. It was good to receive regular updates of what was going on and how the chain was progressing and they were all very helpful and friendly.... Read more
Buyer
16th Oct 2021 (3 years ago)
D E
Very happy after selling our home with Langford Russell. Very professional and client focused, I really appreciated how well they kept us and our buyers updated. Would definitely recommend them!... Read more
Seller
11th Oct 2021 (3 years ago)
G arora
thanks to whole LR Orpington team for making our first house buying experience hassle free. Special thanks to Lukass for always being responsive on the queries and handled our emotions well :)... Read more
Buyer
16th Sep 2021 (3 years ago)
C Fan
All the staff in Langford Russell Orpington are very nice and professional, they helped me sold my house in just 2 weeks, especially appreciate Lukass and Paul's kind help!... Read more
Seller
15th Sep 2021 (3 years ago)
Wayne
Very professional service. Very good advertising of the house with great quality photos and well written brochure, as well as great viewings. Also, very responsive on the phone and email. Overall, excellent experience... Read more
20th Jul 2021 (3 years ago)
J Childs
I have only experienced a valuation for sale or rental so far but Paul Reid attended my home promptly, efficiently and courteously. He clearly knew the local market and reassuringly followed up to confirm his advice in writing within 24 hours of his visit.... Read more
5th May 2021 (3 years ago)
S Menon
We had a brilliant experience purchasing our property with Langford Russell Orpington branch. Special thanks to Paul for being very proactive, responsive and genuinely very helpful pre-purchase, during the move and also after the move. Highly recommend this branch for buyers and sellers. Thank you.... Read more
Buyer
11th Mar 2021 (3 years ago)
Jill
Sold my house with in 3 weeks and held my hand for the entire time as this was my first move in 27 years , also they negotiated my new house and kept the wheels of communication well oiled. Many thanks j... Read more
Seller
9th Mar 2021 (3 years ago)
Z T
Thanks Langford Russell, namely Paul for support during the house purchase process! Appreciated the transparency, problem solving attitude and quick responses.... Read more
Buyer
6th Mar 2021 (3 years ago)
H R
Had a great experience buying a property from Langford Russell. Paul did everything he could and was very proactive, we couldn’t fault him! Very impressed!... Read more
Buyer
20th Feb 2021 (3 years ago)
R Douthwaite
Sold house more quickly than we could have dreamed especially during pandemic agent was very professional and took most of the pressure off us went over and above to help us with difficulties caused by lockdown by hand delivering signed documents to solicitor we could not have asked for more always there went we needed them. I highly recommend Paul Reid and his associates... Read more
Seller
5th Feb 2021 (4 years ago)
A Russell
We had a brilliant experience with Langford Russell, Orpington Branch. We sold our house during the pandemic. Our agent Keith Shuttle was fantastic, very supportive and explained everything thoroughly. They took control of the sale and arranged 14 viewings on a Saturday within a week of it going onto the market. I was heavily pregnant at the time and felt safe with all the covid precautions the agents took whilst we went out for the day. Following the open day we had 4 offers at and above asking price. Keith kept us informed every step of the way and was proactive in pushing things foward with the sale . He communicated regularly with the agents involved in our purchase and we are now settled in our new house!!
Thoroughly recommend. Thank you Keith & Langford Russell.... Read more
Seller
13th Jan 2021 (4 years ago)
J L
I am really happy to supply a glowing reference for Langford & Russell Estate Agents and in particular Keith Suttle, who looked after me from the beginning. Moving home is the most stressful time for anybody and Keith literally took over and handled everything for me. This man went above and beyond what I could ever have hoped for and I have no hesitation in recommending these incredible Estate Agents
Jane Lowndes... Read more
12th Jan 2021 (4 years ago)
I Dawson
We have had a most positive experience working with Langford Russell in Bromley. Exceeded our expectations throughout. Highly professional and focused on creating the right quality of transaction for us at the right price. We particularly liked that we received specialist support during the tricky period of getting a sale over the line from a very experienced professional. We would highly recommend the work of this Estate Agent. Kate and Ian Dawson... Read more
Seller
16th Dec 2020 (4 years ago)
D Gould
Keith was professional at all times and very knowledgable of the area . From start to finish he kept us informed of the progress of our property we were buying. Would definitely use this estate agent if We ever moved again .... Read more
Buyer
9th Dec 2020 (4 years ago)
N Mejia
We just bought a house via Adam Watkins from Langford Russell. We had a very good experience, Adam was professional and very rhesponsive and really helped the process go smoothly - highly recommend.... Read more
Buyer
19th Mar 2020 (4 years ago)
J fox
Adam and David were a pleasure to deal with. A service beyond expectations, a stress free experience.and a quick sale. Highly recommended... Read more
Seller
12th Mar 2020 (4 years ago)
G Jupp
I bought a property sold through Langford and Russell and dealt with a guy named Keith. They went above and beyond and made a difficult process a lot easier. Even helped with problems with my sale which wasn’t their concern. Would highly recommend... Read more
Buyer
23rd Feb 2020 (4 years ago)
M Borrow
Adam and Keith at the Orpington office were great. When an online agency only brought us armchair property developers and builders they stepped in and found us real families looking for their next home.
They found us a buyer at a difficult time for the market and Adam negotiated a fair deal for both sides. He was always thorough and professional, let us know whenever a viewing had been arranged and gave feedback promptly afterwards. Regular updates let us know the state of negotiations and progress.... Read more
Seller
22nd Feb 2020 (4 years ago)
H Henry
Thanks Adam and his team, quite professional?... Read more
14th Feb 2020 (4 years ago)
N Stroud
We recently had a property fall through & the worse service ever with a completely different agent so we know we have had a great service from Adam at Langford Russell. He has been pro-active, informative and transparent which we have appreciated very much. The next time we move i know which estate agents ill be using. Thank you.... Read more
13th Feb 2020 (4 years ago)
M Frost
I would recommend Adam Watkins. Very helpful, always kept me informed on the progress of my sale and was a great go between with the solicitors and buyer.... Read more
Seller
11th Feb 2020 (4 years ago)
M Salvador
I was attended by Bethany Taylor and I can't be happier. She is an excellent professional, always willing to help and available at all times, even during off-work hours. She found me a house when I was desperate and other agencies rejected my request and she knew how to understand me and deal with my problem. I am very grateful to her. The day of delivery of keys I arrived much later than the closing of her work schedule and she waited for me patiently to give me the keys, always with education, kindness and a big smile. She is a wonderful person and a great professional who always tries to do everything she can to make the client happy. Thanks to Bethany the company gains a high reputation and I will recommend this company to everyone, just because the way she has treated me and solved my problem. I am your customer forever. Thanks Bethany for all the help and trust you have given me since you met me. You are a beautiful person and an ubeatable professional.... Read more
Tenant
1st Feb 2020 (5 years ago)
V Bhat
Adam has been very helpful in the process of purchase as our solicitor was handling the process very lightly. He did handle the situations professionally. I would recommend Adam in property related matters.... Read more
Buyer
15th Dec 2019 (5 years ago)
S (SJV)
An excellent interaction with Adam Watkins from Langford Russell from the start till the end of process. Adam made sure to keep me informed about the progress and was very professional in all aspects of his approach. And of course was always available to discuss matters of concerns. I would highly recommend Adam and his colleagues for property related matters.... Read more
25th Nov 2019 (5 years ago)
P Onyemenem
Right from my 1st meeting with Joe, Liam and Adam, they have been incredibly professional, helpful and accommodating of my needs as a buy-to-let investor who hadn't been on the market for years. Joe kept calling each week to get updates as to how I am progressing with my other viewings in spite of the fact that the property I viewed with him did not meet my criteria at the time. Great guys and a great team overall. I definitely recommend them to anyone and would like to do business with them again.... Read more
Landlord
24th Sep 2019 (5 years ago)
E Shave
Great, fast service buying our property. Thank you!... Read more
Buyer
2nd May 2019 (5 years ago)
H Everest
Great service from Kevin, he kept me informed and answered all the queries I had. Thanks for helping us buy our first house!! Highly recommend.... Read more
Buyer
27th Mar 2019 (5 years ago)
A grace
Very helpful and provided regular updates ensuring the process was quickly completed. Many thanks Kevin, your efforts were appreciated!... Read more
27th Mar 2019 (5 years ago)
C Hoang
We are due to complete on our house purchase and we have been very impressed by Langford Russell. They provided a friendly and helpful service and were very easy to contact and communicate with. They were very accommodating when we wanted to do additional viewings of the house (for measurements etc). The agent in charge of the sale was extremely diligent in communicating between us, our solicitors, the vendors and their solicitors so that the sale was effective.... Read more
Buyer
26th Mar 2019 (5 years ago)
F Ayoade
I dealt mainly with Kevin. He was friendly, pleasant and very helpful through out the whole process.
He was understanding and provided regular updates.
I made requests he was happy to comply with at short notice. I was really pleased with his service.
Jon was also very helpful when needed so I'll highly recommed the the Orpington team.... Read more
20th Mar 2019 (5 years ago)
D Amin
Excellent service selling our house, which took a long time. Langford Russell kept with it, and kept at it, and the sale completed. Many thanks.... Read more
Seller
18th Mar 2019 (5 years ago)
T Savage
I can recommend Langford Russell Orpington.
I dealt mainly with Jon, Kevin and Steph. They were friendly, knowledgeable and professional. Our sale was fairly complex and long winded, however, Jon and his colleagues were patient, informative and helpfull throughout the process, even after losing two potential buyers.
They have good local knowledge of Orpington and their sale boards feature prominently.
I am confident in my recommendation.... Read more
Seller
20th Feb 2019 (5 years ago)
R S
In response to the 1* feedback from Lawrence Hunt I am the seller of the property you had the offer accepted on for 20k less than market value. An offer was then made for the full asking value. I was not in a contract with you. The estate agent done his job well and offered you the opportunity cost being the house next door which I own. Stop being a baby. You should have paid the deposit and signed the contract. To anyone looking to sell there property please ask for Kevin who has been nothing but superb from beginning to end... Read more
Seller
19th Feb 2019 (5 years ago)
T Kennedy
Langford Russell Orpington was very helpful during our house hunting, from house selecting, viewing, sorting out finacing until transaction completion and moving in. In every stage they either helped directly or provided professional advice, which have made the whole house buying so efficient and stress free. I highly recommend LR and will use them again in the future.... Read more
Buyer
11th Sep 2018 (6 years ago)
V Sackett
We were listed with an online estate agent with reasonable interest in our property but no help with sales progression.
Jon who gave us a market appraisal was confident and reassuring and stayed in contact on a fortnightly basis to check how things were going. After 2 sales had fallen through we decided to give Langford Russell a chance as they were very interested and confident in selling the house.
We were listed with them for 4 weeks, Kevin secured a sale and we completed in 5weeks.
The best thing about their service was how quickly they gave feedback and returned messages.
Their sales progression was spot on. (This is what let us down with the online service) Kevin kept everyone in the loop and brought us a buyer who was interested.
I would highly recommend Langford Russell. Jon and Kevin were fantastic at making things happen.... Read more
Seller
10th Sep 2018 (6 years ago)
A Liddell
We had some disappointments when we had our initial evaluations from other agents but when the team from LR Orpington office got involved they trusted our belief in the value of our property and supported us. They were very helpful and approachable and all of the team helped and advised us constructively. They also got to kbow us and our needs so the care was personal and effective. Thanks to the team.... Read more
Seller
10th Sep 2018 (6 years ago)
S Bing
Avoid this estate agents at all costs. Mo was extremely rude to my wife in fact very threatening and they haven’t done anything that we’ve ask them to do.
Disgusting horrible company with horrible staff.... Read more
21st May 2018 (6 years ago)
B Bora
Langford Russell has been brilliant in my dealings with them. Whether it's Jonathan, Sophie or Luke, they have all been very efficient in delivery of their services.
They are all friendly and professional.
In the last few months I have bought multiple properties through them so have spent quite a lot of time with these guys.
Highly recommended... Read more
Buyer
30th Jan 2018 (7 years ago)
S Langton
Excellent service. Our sale was far from straightforward due to legal issues which caused a long delay. The staff at Langford Russell provided sensible advice throughout and ensured that our buyers were kept informed of the situation, allowing completion as soon as possible.... Read more
Seller
22nd Jan 2018 (7 years ago)
J Jacob
Dealing with Langford Russell was seamless. Numerous times we had to get access to the property before actual completion in order to show builders and Langford Russell did it without any hesitation. Thanks. All the best - Jackson & Sofia... Read more
Buyer
11th Jan 2018 (7 years ago)
K Marston
What a shambles. Firstly mucked us about trying to change the appointment time - the agent we were supposed to meet was not allowed to shut up 10 minutes early to come and show us the property (priced over £400k ) not entirely sure how much business they were expecting to do between 5:20 and 5:30 on Saturday afternoon... BUT when we did finally meet the agent he didn't have the correct key. When asked about the property You couldn't make it up. A farcical waste of a Saturday afternoon.... Read more
9th Oct 2017 (7 years ago)
G Laurens-Tanner
It was a very long 11 month complicated process of moving house but thanks to Emma and the Team the support and tireless work reaped the reward of moving to our dream house. Top Team of dedicated Agents, fair and honest. Would recommend.... Read more
6th Jul 2017 (7 years ago)
M Wright
We were very pleased with Langford Russell and the help they gave us in moving. From the start, they actively sought to find out, listen to and record what we were looking for , then efficiently matched us to a property they had come back on the market. Through the process of us buying the property they efficiently communicated with all parties and answered any queries that we had.... Read more
Buyer
20th Jun 2017 (7 years ago)
A Grand
Rented property..... when picked up keys for pre-arranged appt on day of move had to wait an hour as keys not ready, got to house plug sockets hanging off, window broken, garden a mess and told wrong info at viewing. Will never rent from them again!... Read more
Tenant
4th May 2016 (8 years ago)
A Rav
We decided to put our house on the market with Langford Russell, after having it on with another company last year.
Tom arrived looking very smart, and went through the whole thing with us,
From the beginning everything was handled very professionally, they arranged and carried out all the viewings, giving us plenty of notice as to when these would be carried out
Informed us after each viewing how things were going,
We also Dealt with Courtney a very nice freindly young lady, and Robert also very nice. They've been with us from start to Finnish and have become like friends finding us a lovely couple to purchase our property
On the whole we're very pleased with how things have been handled very professional but with the human friendly touch Many Thanks to you all... Read more
Seller
27th Apr 2015 (9 years ago)