Are Allen & Harris - Barry Right For You?

I can't comment on other branches but the Barry branch made selling our house like pulling teeth out. Lack of communication and slow service inevitably lost us our first sale as we were 4 months in. Took a further 3+1/2 to secure and sell. Also I wouldn't recommend using the solicitors Griffithings (supposed to be best buddies with Allen and Harris) all they do is blame each other. We raised a complaint with Area manager he didn't even respond or follow up.

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After a great deal of fuss to have phots taken and get details to a solicitor when we first our house on the market we have found the follow up service abysmal, we have had 3 viewings in a year and after each one no feedback whatsoever and when we have phoned to ask questions we are that the person we need to speak to will call back but never does and it also appears that there is no answerphone. I would say this is not only unprofessional but rude.

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A great team, who will work for your money! Friendly, approachable and professional...

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Highly recommend Barry team. Richard Goy is fantastic broker who goes above and beyond and nothing is to much hassle. Me and my husband are first time buyers and Richard couldn’t make the process simpler and easier for us. We were informed at every stage of “buying journey” and he held our hand till keys were handed in. Even after purchase found time to check if everything was ok. Branch manager Ben Smalley also very professional, helpful and speed the things up for us. Thank you Barry branch for all your help and our new lovely house.

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My husband and I went to see Richard Goy to find out what our chances were of getting a mortgage. We were not very hopeful as we had been turned down in the past by other mortgage advisors, but Richard was amazing and made our dream reality. 8 weeks later and we are just about to complete on our very own home!
Richard talked us through all the steps and kept us informed all the way through the process. We can not thank him enough for what he has done for us and our family.
Highly reccomended!!

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Ben Smalley and the team at the Barry office dealt with the sale of my property and were extremely professional whilst providing a personal service. Following their advice, my property sold within two days of going on the market. I was kept up to date every step of the way and made to feel like an individual rather than just another client.
Having dealt with other agents in the past I would certainly recommend Allen & Harris for excellent and efficient customer service. As a National company, what seems to distinguish them is their focus and expertise at a local level making me, as the client, feel valued and supported.

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Disappointed with the service we got, promised an open day but didn't get it, had a viewing on Good Friday an offer received the following Wednesday after I had told them on the Tuesday I was not happy with the fact they brought some to view my house whose home was not even on the market let alone sold. Left the offer on the table but I had to go into the office to ask for the offer letter which I was given on plain paper and not even signed, then had 2 more viewings that were generally time wasters who hadn't even read the details on the house. At the end of July we terminated our contract as the house was not sold. Also apart from the internet and the shop window never saw my house advertised anywhere else.

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Very friendly staff and helpful whilst looking for property or mortgage advice

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What an amazing estate agent. The team at Allen & Harris in Barry are awesome! Buying a property is one of the most stressful things that you can do, but our agent Matthew Boyce, worked extremely hard and did everything in his power to speed up the process and reduce our stress levels. We used a solicitor recommended by the estate agent who made the buying process a breeze. It's been 4 days since completion and Matthew had the courtesy to call us today and ask if everything was okay. The customer service of Allen & Harris is of the highest standard. Thank you guys for all you have done

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