Are Allen & Harris - Barry Right For You?

Fantastic personalised service from the team at Talbot green. Right from the start these guys have been friendly and go above and beyond what I expected an estate agent to do. Even now in our final stages they are helping the process to run smoothly by contacting the vendors and solicitors, which helps to keep communication between all parties open and flowing.
No question is too silly for them and no matter how many times I call them (which is probably too much!) They always seem engaged in what I have to discuss.
Overall amazing genuine people who clearly love their jobs. Refreshing and a rare find.
Thankyou!

Third Party Review - this review has not been verified by GetAgent.

I have used Allen & Harris for many years to let my properties. They have always been efficient and found a tenant for my property! The staff at Allen & Harris have a great knowledge of the area, and nothing is to much to ask of them! I would highly recommend Allen & Harris to family and friends!

Third Party Review - this review has not been verified by GetAgent.

(Re FROME office LETTINGS) The worst letting agent I have dealt with. Terrible communication. Rudeness. Terrible customer service. Not adhering to contract on several occasions. Broken items (under contract) in home left unfixed for lengthy period - had to fix myself.Not returning deposit (still waiting, and being told I need to wait longer, contrary to TDS rules) in set period. When I stated that I would seek legal advice, and leave an appropriate review, I was told not to use 'threatening language'. Avoid at all costs. Appalling company. Appalling attitude. (sorry this review is in respect of the FROME office managed by Ms Kate Shipp - an appallingly rude person and totally unprofessional. The senior lettings person is Holly Sturman, who accused me today of using 'threatening language' towards her - when I stated how disappointed I was in their company, that they were not paying back the deposit when they should! (I made no remarks to her personally - simply about the company - which I have a right to do) - and that I was to make a formal complaint about them and contact a solicitor. They have contravened TDS rules in respect of returning the deposit - I am still waiting for it! They are arrogant, and have no sense of customer service. The WORST letting agent I have ever come across. Dreadful.

Third Party Review - this review has not been verified by GetAgent.

I let a property for ten months though this branch. At first when i was taking on the property (referencing. Paying their fees. Moving in ect) I found them very professional I can also say this until I got mid way through my tenancy and was asked if I would like to renew. I agreed but on a periodic basis (rolling monthly contract) I received an email back stating the land Lord was not happy to do this and I would have to renew at a fee of £100 pounds. I ignored the email and after the 6 months called the branch and was told my tenancy had been changed to a periodic I did not pay them their 100 pound fee.
After a further 3 months I handed my notice in. My rent date fell on a Sunday so I waited until first thing Monday morning as the office was closed on a Sunday. I emailed them as I was advised. Only to be told they would be deducting a days rent from my bond. I argued my case and that was also withdrawn.
Upon moving out. Myself and friend cleaned the property to the standard i moved in. We did leave black bags out 3 days early this was because my due date to move out was a friday and rubbish collection was a Monday morning.
Upon my inspection I was advised I was getting £100 pounds deducted for a rubbish removal although I know the rubbish was collected by the bin men (another neighbour informed me as I agreed to take it to the tip provided the bin men didn't take it) I argued this and was told the bin men only take 3 bags. I know this is a lie as I've left over 5 previously with no issues.
After numerous emails to a woman called Beth Lee's many of which were ignored. I questioned why on my deduction it said oven clean when they were charging me for a supposed rubbish removal. I was unable to get a sensible answer. I desputed the £100 And within 24 hours received an email saying I would be getting a full refund of the whole deposit.
These people are nothing but sharks desperate for £100. Do not stand for their bullying.
I will how ever give credit to the 2 letting agents who Benjamin Morris and Neil Gives who I understand now work in other branches. I found them professional and the others could indeed learn a lesson in customer service from these two.

Third Party Review - this review has not been verified by GetAgent.