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  1. Home
  2. Aspen Estate Agents - Englefield Green
Aspen Estate Agents - Englefield Green Logo

Aspen Estate Agents - Englefield Green

Opens tomorrow at 8:30am
10 St. Judes Road, TW20 0BY
Aspen Estate Agents Englefield Green are an estate agent in Egham. They mainly list properties in TW20, TW18 and TW15. Over the last 6 months, they've listed 25 properties, with 28 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 8:30am - 6:30pm
  • Tuesday 8:30am - 6:30pm
  • Wednesday 8:30am - 6:30pm
  • Thursday 8:30am - 6:30pm
  • Friday 8:30am - 6:30pm
  • Saturday 10:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

Aspen Estate Agents - Englefield Green Reviews (57)

Have you used this agent?
  1. 54% 5/5 Stars
    54%
  2. 4% 4/5 Stars
    4%
  3. 4% 3/5 Stars
    4%
  4. 5% 2/5 Stars
    5%
  5. 33% 1/5 Stars
    33%
All (57)
Seller (14)
Buyer (2)
Landlord (4)
Tenant (22)
General (15)

Anonymous Homeseller

5/5 Stars
Brilliant service from start to finish. Not being local people the help that the Aspen team gave us ensured that we were able to make a sale to facilitate Mum’s care home needs.... Read more
Seller
11th Nov 2024 (13 weeks ago)

Anonymous Homeseller

5/5 Stars
Great team and house sold quickly... Read more
Seller
2nd Jun 2024 (8 mo. ago)

N M

1/5 Stars
Up to the point when you sign your letting contract and pay move in fees communication is good and agents are helpful. As soon as you sign on the line they can't be bothered. Emails do not get answered Phone calls do not get returned Repairs take weeks to complete My daughter moved out of her flat a month ago. To date we still have been unable to retrieve property the agents insisted on being locked in a room. Multiple emails and phone calls to get our deposit back go unanswered and we are now having to open a dispute with the Tenancy Deposit Scheme to have our money returned. This is so unnecessary and could all be avoided if they would just reply to an email or return a phone.... Read more
Tenant
4th Sep 2022 (2 years ago)

E Damon

1/5 Stars
Catastrophic experience! I usually do not write reviews but with this one I feel urged to warn future tenants. We constantly had problems with our house, which was really frustrating to deal with all the time. Unfortunately, we were not an exception, as friends of ours were at least as unhappy with the living experience and the agency, as we were.... Read more
Tenant
2nd Sep 2022 (2 years ago)

C Thomas

5/5 Stars
What an incredibly smooth sale ! Gavin and his team are superb professionals. From offer to completion in 2 months .. AMAZING... Read more
23rd May 2022 (2 years ago)

C Cocksworth

5/5 Stars
Jessica always deals with issues promptly and is polite and helpful and understanding.... Read more
18th May 2022 (2 years ago)

G (HelloGeeg)

5/5 Stars
We have recently bought our first property with Aspens. As it was our first home, we were a little bit worried about the process. Aspens were great at reassuring and helping us along, espeically our estate agent Gavin. Gavin and Paul helped us throughout our entire purchase and we couldn't recommend them more, they were calm, collected and unlike other estate agents we did viewing with, they didnt come with the somewhat predicatble swagger of some estate agents. Instead they offered advice, gave us a great insight and didn't pressure us at all. Overall, we had a great experience and would highly recommend them.... Read more
Buyer
13th May 2022 (2 years ago)

A Cable

5/5 Stars
We appointed Aspen Estate Agents for the sale of our house in Englefield Green in November 2021. From initially valuing our property to the point of completion, the team were dedicated, responsive and courteous every step of the way. I was worried at first, if it would take a long while to sell out place but the team lined up a long list of viewers on the first weekend we went on the market and we sold very quickly. They also quickly did their checks on potential buyers swiftly to ensure that any offers coming to the table were legit and honest. We were very comfortable leaving the sale of our house in their capable hands. I would sell with them again in a heartbeat.... Read more
Seller
21st Apr 2022 (2 years ago)

F Alsheyer

5/5 Stars
We have dealt with Gavin and Paul, both been extremely professional from start to finish, and kept us updated on progress all the times. Thank you!... Read more
11th Apr 2022 (2 years ago)

S Houmrani

5/5 Stars
I want to thank Paul Garrod and the team for their professional service from start to finish. We have dealt with some lovely people who were more than helpful throughout the whole process. Thank you, Paul, I would thoroughly recommend you to anyone thinking of selling or buying their house.????... Read more
6th Apr 2022 (2 years ago)

N K.A

5/5 Stars
My friend and I have been scouting for properties until we found the one for us. We were attended to throughout the process by Katherine and she has been incredibly helpful. She has been very attentive and responsive to any queries we had. She also made us feel comfortable by making as aware of our options and being patient with us, given that we are students and this experience is first-hand to us. Thank you Katherine... Read more
Tenant
8th Mar 2022 (2 years ago)

S mcdonagh

5/5 Stars
Wonderful lunch here at very fair price. Fantastic food, staff and surroundings. Definitely going back... Read more
17th Jan 2022 (3 years ago)

M Bansal

3/5 Stars
Carla from Aspen assisted us with our tenancy search and we are very pleased with the service. She has now left the branch, but we are still in touch. I have had some (TWICE) bad experiences previously with someone in the Englefield Branch but we are pleased with the service this time and are looking forward to our future relations.... Read more
Tenant
13th Jan 2022 (3 years ago)

M pllumbi

5/5 Stars
I would highly recommend Aspen. Having recently purchased a property from them, they made the process seamless and were there to handle any questions efficiently. Thanks Gavin and team - from a very happy customer .Alex... Read more
Buyer
7th Jan 2022 (3 years ago)

H Al-Seaidy

1/5 Stars
Students - stay well away. My sister is a student and moved into a property in Victoria Mews near Royal Holloway uni in August. The property hadn't been cleaned from the previous tenants. There was food in the fridge, crumbs on the table. Most lights weren't working. Bathroom extractor fan broken in a bathroom that had no other ventilation resulting in mould. The agents didn't have any spare keys, so my sister couldn't start to move in until keys were cut - which took 10 days - during which she was paying rent... When we did get the keys, we noticed and reported the loose light directly above the shower head - a dangerous combo you'd think. No response for 10 days. I called and complained and it was rectified - but 10 days were the apartment was dangerous to shower in. Then when my sister did move in, she started getting badly bitten by bed bugs. Again once reported - no action for 10 days. We refused to pay rent until the bed bug issue was sorted only to be issued with an interest payment for late rent. They demanded full rent for a property that wasn't safe. In the end, we took the landlord to court as my sister could no longer live there as her mental health deteriorated as a result of stress. I'd sack myself if I offered my customers that level of service.... Read more
Tenant
3rd Dec 2021 (3 years ago)

M Simoes

1/5 Stars
Worse experience I’ve ever had with an agency. They urged us to move out in the middle of our tenancy, had people trying to view the house to sell in the middle of the pandemic, without giving us any notice; took months to sort critical issues with the house such as heating, refrigeration, windows, mould etc.. avoid it at all costs. Terrible maintenance and communication. Unfairly reviewed our deposit charging EXCESSIVE money for cleaning and garden bin left full of grass that was uncollected due to council collection policies. DO NOT USE THIS ATENCY, THEY ARE TRASH.... Read more
Tenant
1st Dec 2021 (3 years ago)

E Santana

5/5 Stars
I called the agency as I needed an urgent document which had been mistakenly sent to my old address in Egham. Christina was wonderfully quick to go to the house, get this document and with my permission scan the document for me. I am so grateful for this, baring in mind I’m a not a current tennant.... Read more
21st Oct 2021 (3 years ago)

H Nabizada

5/5 Stars
Communication is very quick with them and they always respond to emails/calls/concerns very quickly and efficiently. We were made aware of any and all issues in the house since it's a very old house and is realistically bound to come with some things (they're all very minor and easy to fix and live with, not a problem at all). Christina is an absolute angel and she always sorts out issues incredibly fast, always returns emails/calls/concerns promptly and is very kind and very easy to get along with. She definitely deserves a pay rise for the sheer effort that she puts into ensuring the house is optimal and mine and my flatmates living experience is great. I could not ask for a better agent than Christina.... Read more
Tenant
23rd Aug 2021 (3 years ago)

hneil571871

5/5 Stars
Very professional outfit... Read more
8th Aug 2021 (3 years ago)

H paulo

5/5 Stars
Awesome people, great advice. Recommended for first time buyers and others... Read more
13th Jul 2021 (3 years ago)

J mayland

4/5 Stars
Aspen were very professional and attentive during the sale of our property on Armstrong Road. I would certainly recommend them to anyone moving to or from the area.... Read more
Seller
7th Jul 2021 (3 years ago)

C Droste

1/5 Stars
If you're a student, I would highly advise against renting with Aspen. Service is good before signing the contract. Afterwards, they seem unreachable if any issues occur.... Read more
Tenant
13th Apr 2021 (3 years ago)

K Tkach

1/5 Stars
They come to your house when they want. They say they sent you a letter that you never received. No apologies or explanations. If you want to come home from work one day and find a couple of strangers in your kitchen, go to Aspen... Read more
Tenant
5th Mar 2021 (3 years ago)

M 101

1/5 Stars
If you're a student, I would highly advise against renting with Aspen. While I was a tenant in one of their properties I was paying a huge amount of rent and bills for a house that was falling apart and when things need repairing, it would be several weeks before anything was done about it. I was also unfortunate enough to be renting as COVID 19 started. While my friends who were with other agents' were let off rent for a month due to the tough circumstances, I was not and communication with my elusive landlord was nonexistent, with him not replying to any of my texts. The bottom line is this estate agents will rinse you of every penny you have. The last thing you need as a student.... Read more
Tenant
30th Oct 2020 (4 years ago)

J Waters

5/5 Stars
Huge thanks to Gavin Paul and Taylor for all their help, would happily recommend Aspen to anyone seeking a professional yet friendly service Helpful and quick to respond throughout the sale process your efforts kept things on track, very much appreciated,thank you!... Read more
Seller
20th Apr 2020 (4 years ago)

K Costa

1/5 Stars
I am very disappointed of this agency. We were supposed to have multiple viewings, we couldn't see NOT EVEN ONE PROPERTY, not to mention that we have viewed a flat and could not see it TWICE. The agents in the office were unorganised, having no keys of their own properties and I am also assuming that the tenants of the viewing apartments were not even told that we were coming. I would not recommend this agency AT ALL.... Read more
17th Feb 2020 (4 years ago)

C Elders

5/5 Stars
Paul and has colleagues helped me to achieve a satisfactory outcome to the sale of my property in a challenging market. His open and honest market appraisal was in contrast to other agents, and throughout the process he was always available to provide information and I never felt pressured. When the sale processes appeared to dragging out, he was very helpful in keeping things moving along. There is a very clear reason why the local agency has remained in Englefield Green for so long!... Read more
Seller
20th Dec 2019 (5 years ago)

Anonymous Homeseller

2/5 Stars
Did not always inspire confidence. Basic checks missed and time wasters not filtered. Agents late or not turning up for appointments unprepared.... Read more
Seller
17th Dec 2019 (5 years ago)

D Sadykova

1/5 Stars
Aspen is one of the worst agencies I had to deal with. First of all, I worked with different agencies throughout the UK and Aspen was one of the worst. Secondly, I’ve been told a certain price, which was on the advert, then I had two viewings and it was still the same. Suddenly, they made the price higher, insisting that it was probably their or my mistake. Extremely rude and unprofessional staff, never call back when promised. Made me wait for two weeks until “they sort stuff out with the landlord” just to tell me to “go look for other options then”. Lazy, rude and unprofessional. One of the most unpleasant experiences I ever had, it’s a shame because I actually liked the property very much but the staff at Aspen can put you off straight away. Thank god I actually didn’t sign a contract with them yet because I can imagine what would happen if I did. If they are behaving like this at early stages, then they would definitely not be there for you as you agents to solve any future issues with the property ,in case something happened. Would not recommend for anyone. Especially students or people who are looking forward to rent a property.... Read more
8th Oct 2019 (5 years ago)

R Aldworth

4/5 Stars
Nice people. Very helpful... Read more
3rd Oct 2019 (5 years ago)

R Panahjoo

1/5 Stars
I have called Aspen Estate Agent and complained about noise and disturbances caused by one of their tenants in a block of flats in Englefield Green. At first, their lady office manager promised me lots of things, and as soon as she spoke to her manager, she emailed us and said that the disturbances and noise caused by their tenant is not Aspen's problem, and Aspen is not willing to do anything about it. It is rather disappointing to see that Aspen has not got any regard for the local community, and is only keen to take their commissions regardless of how their tenants are damaging the local community. Aspen is not a very ethical business. Stay away from Aspen.... Read more
11th Jun 2019 (5 years ago)

I Dolan

5/5 Stars
I rented a property through Aspens and found Sharon to be super efficient at sorting out any maintenance problems I had. She was very friendly and nothing was too much trouble. Thank you Sharon!... Read more
Tenant
20th May 2019 (5 years ago)

A Cripps

3/5 Stars
Ok but parking needs sorting out... Read more
9th Nov 2018 (6 years ago)

K Fealy

1/5 Stars
Students Beware. Even Masters Students. The staff involved with student lets has a complete disregard for you. They will take your money, and when things go wrong, they will drag their heels, in some cases for months, in the hope the the issues you raise will go away. I did try to mediate between them and my daughter and her housemates, but ended up being written to as if I too was a young adult and didn't know what their rights were. If you have no other option, do not sign a contract until you have viewed the student property and are satisfied that all the remedial work required is carried it. Because they won't look at it. And you can bet your last penny that they will charge you for damages even if they were there when you moved in. And don't forget to allow for your deposit to be used for a "professional clean", even if it looks like the place never had one before you moved in. So, in summary, do try and live in halls or in a private rent, because these guys won't look after you.... Read more
Landlord
1st Nov 2018 (6 years ago)

A Zamfirescu

5/5 Stars
My parents and I rented through Aspen for 9 years and I honestly could not fault them! As you can imagine, in 9 years we have had our share of broken down appliances, plumbing issues, heating issues as any property would over such a long period of time. Well every problem we had was instantly solved - complained about a faulty fridge, Sharon made sure we had a new one within a couple of days. Our boiler stopped working at 6pm on a Friday and Sharon offered to bring their own office heathers to us - there was no need as within 2 hours the problem had been resolved. I could go on and on with examples of how reliable they are! Sharon has been more than just our property manager, she has been a friend over the years and has always had our back! The check out was just as pleasant as well, we have had our full deposit back, no cleaning charge, no fees deducted, just our money back and lovely good luck wishes! Could no recommend them enough, they are the best!!!... Read more
Tenant
27th Jun 2018 (6 years ago)

J Wetherell

5/5 Stars
We have used this agents for the past 14 years. We bought our flat from them, they managed it for us and we have recently sold through them. In all these years, we have found them to be both professional and helpful in all these roles. Paul, Gavin and Sharon have been great to work with and we appreciate the support they have given us.... Read more
Seller
11th Apr 2018 (6 years ago)

P vowles

5/5 Stars
Extremely pleased with the professional service and attention given by Paul and Gavin at Aspens in Englefield Green. They sold our property which completed in under 3 months of placing on the market. Many thanks and we will definitely be using them again.... Read more
Seller
3rd Nov 2017 (7 years ago)

O Polo

1/5 Stars
Whilst in my final year of university my friends and I choose a house managed my estate agents. Little did we know it would be our worst year of renting a house solely because of Aspen. The house itself was fine but the service, ridiculous fines, organisation and communication on aspens part was outrageous at times. When we first moved in there were many aspects of the house which were not fit for purpose such as the shower and oven which should have been fixed before we moved in. Then throughout our tenancy they frequently tried to arrange viewings with less than 24 hours notice which. They also did not change the inventory of the house after we sent them a list of problems and damages that were there when we first arrived. These were of course forgotten when we wanted to check out ... and led to a cleaning fee of £765 when various companies in Egham would do it for way less than half the price! Furthermore when we first moved in the house was very much so not professionally cleaned! So who knows who they pay to do the cleaning!? Would definitely not recommend and would rate them lower if possible. How they have gotten away with such poor service and borderline criminal fees I will never know.... Read more
Tenant
4th Oct 2017 (7 years ago)

A Kitt

5/5 Stars
I found both Gavin and Paul, to be courteous and professional, when selling our Egham home. A refreshing change from the arrogant estate agents in the local area. I would highly recommend Aspen Estate Agents.... Read more
Seller
29th Aug 2017 (7 years ago)

J Broadbent

5/5 Stars
Always there to sort out the inevitable snags of buying and selling. Really grateful for the efficient and caring service.... Read more
Seller
28th Apr 2017 (7 years ago)

C Greggs

5/5 Stars
I have recently rented a student property through Aspen and the service I received from start to finish has been exceptional. All of the staff in the office are happy to help with any questions and in my experience they are the most helpful agent out of those in Egham when it comes to renting student properties. For any students looking to rent I would highly advise using Aspen.... Read more
Tenant
23rd Nov 2016 (8 years ago)

J Mueller

1/5 Stars
Such a bad company, we went to a viewing and when speaking with them and saying we would like to pay the holding fee and we get told to come to the office before 16:00. We arrive and get told its been let for a few weeks now... And then offering basically no help in finding any other properties, and a lot of other properties advertised, we got told were already let. Yet still advertised... I dis advise strongly against using these estate agents! And also when actually speaking with someone, most of the time responses were, oh I cant do that (tell us which properties are still open), or oh I don't know that (questions like what is included in the price), or I cant calculate that.... Read more
17th Nov 2016 (8 years ago)

S Courts

5/5 Stars
Aspen has been a pleasure to lease from. They have consistently responded to any issues quickly and efficiently. Furthermore the staff are always extremely kind and willing to go out of their way to help.... Read more
Landlord
20th Aug 2016 (8 years ago)

M Haskins

5/5 Stars
I have been renting with Aspen for just over a year, I have had nothing but top quality customer service from all at Aspen. I Would recommend to anyone who's looking to buy or rent!... Read more
Tenant
24th Jul 2016 (8 years ago)

M Cumming

5/5 Stars
Through looking for a letting agent to take over the management of my investments, I came across this professional team. They responded to my every need and question in a timely and professional manner and made me feel completely in safe hands. I look forward to working with this team in future and i'd highly recommend them.... Read more
Landlord
12th Jul 2016 (8 years ago)

A Theobald

5/5 Stars
I recently marketed my property through Aspens. The team are professional, communicative and I was very pleased with the service I received. The negotiator managed to agree a deal over and above my expectations and within a fortnight of marketing the property. The yare very knowledgeable when it comes to the local marker. I would certainly recommend !... Read more
Seller
11th Jul 2016 (8 years ago)

F H

5/5 Stars
I purchased a property through Aspen which I also rented out through them. The whole sales process went smoothly and they found me good tenants quickly. Gavin dealt with the sale and let for me who I found very professional, so much so I decided to transfer my other rental properties to Aspen. I know have a dedicated onsite property manager who is easy to contact and highly efficient.... Read more
Landlord
8th Jul 2016 (8 years ago)

F Bardrick-Aylett

5/5 Stars
We had our property on the market with these agents and in our experience and dealings with them, they have been completely professional, helpful and dedicated. My husband and I feel that the staff here have gone out of their way in helping us not only sell our house, but purchase another one through them too. I recommend them highly.... Read more
Seller
6th Jul 2016 (8 years ago)

K Hayre

1/5 Stars
The unprofessional nature of the below comment speaks volumes for how unprofessional an organisation Aspen is.... Read more
28th Oct 2015 (9 years ago)

A Bonilla

1/5 Stars
DO NOT RENT A HOUSE OFF ASPEN THEY ARE INCREDIBLY BAD FOR STUDENTS... Read more
Tenant
28th Feb 2015 (9 years ago)

M Eranen

1/5 Stars
I don't think I will be the only one in saying this, but Aspen are totally incompetent and provide an absolutely disgusting service for students. They have done everything they possible could do wrong - not letting us move in on our agreed day despite having paid all payments and being nowhere to be heard; coming up with the most ludicrous of payments even after the invoice has been sent out; charging cleaning fees that are through the roof despite having myself cleaned the apartment thoroughly before moving out; taking their sweet time in giving us back the little deposit we have left; losing keys and charging the changing of locks to our account. On top of all this, they never deal with any problems professionally and will not help you and WILL take your money. If you have any sense you will go nowhere near this place and never have anything to do with them.... Read more
Tenant
24th Jul 2014 (10 years ago)

T Diethe

5/5 Stars
Have bought and sold a house through this agent, and found them to be efficient and friendly. Would recommend to other homebuyers.... Read more
Seller
17th Mar 2014 (10 years ago)

C Given

1/5 Stars
PLEASE DO NOT USE IF YOU ARE A STUDENT. These people will not help you. They are rude, do not care about the state of your property (my friend has sent 6 emails about mold in their bathroom and still nothing) and will never hear you out. I have heard they will do ANYTHING to keep your deposit at the end of your tenancy. We currently have issues with them as we have put our deposit down to rent the house next year and they are insisting on allowing viewings at the property. The customer service is awful and if you are a student they treat you as if you are completely thick. Obviously this is a random person reviewing on the internet but please ask some other students who you know and trust about their experiences with Aspen and I am sure they will give you the same advice.... Read more
Tenant
24th Jan 2014 (11 years ago)

O B

1/5 Stars
APPALLING service. They don't even list their opening times anywhere - on the shop window/door, or online, making it impossible to arrange plans to pick up keys. I believe this is because they respond to customers simply when they feel like it. Unbelievably unprofessional, have left several students I know stranded in the town without keys as they unexpectedly were closed and unreachable by telephone. Utterly disgraceful, DO NOT USE ASPEN.... Read more
Tenant
22nd Sep 2013 (11 years ago)

N Earl

1/5 Stars
Absolutely appalling. DO NOT rent with this company if you can help it. Especially if you are a student. Rude and severely unhelpful, almost never reply to emails and if they do it is weeks later and utterly unhelpful anyway. They will do whatever they can to keep your deposit, still waiting to get mine back! They will charge you for absolutely anything ridiculous and provide a slow and atrocious service.... Read more
Tenant
15th Aug 2013 (11 years ago)

P R

2/5 Stars
Slow replies to emails, very poor student tenant service.... Read more
Tenant
15th Jan 2013 (12 years ago)

A Inengland

2/5 Stars
AWFUL. During out tenancy we were contacted (and even threatened with legal proceedings) numerous times by the council due to the landlords dodgy planning permission! Aspens were worse than useless despite our pleas for help and had we followed the little advice they eventually gave us we would have been in more trouble than before!! They have also come up with every excuse in the book to hold on to our deposit even though the landlord told them and us we could have it back in full the very day we moved out! A month on and despite my best efforts I am STILL waiting for them to return it! DISGRACEFUL.... Read more
Tenant
6th Sep 2012 (12 years ago)
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