McFarlane Sales & Lettings Old Town are an estate agent in Swindon. They mainly list properties in SN1, SN3 and SN2. Over the last 6 months, they've listed 62 properties, with 16 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
View all details
McFarlane Sales & Lettings - Old Town Reviews (125)
Have you used this agent?
81%
2%
0%
1%
16%
J Kirkland
I’m extremely pleased with the service received from Macfarlanes Old Town, the staff are very friendly, professional and knowledgeable and did a fantastic job for me... Read more
2nd Jul 2024 (25 days ago)
Anonymous Homeseller
Poor communication little or no knowledge of where we live definitely no feed back totally relied on social media... Read more
23rd Jun 2024 (5 weeks ago)
Taiwo
I got fantastic support with securing my lease. Referencing was automated and quite fast, with responses to questions answered promptly. I'm extremely happy with the services received.... Read more
6th Jun 2024 (7 weeks ago)
T Costa
Anita was lovely and very professional. Very nice lady.... Read more
25th May 2024 (9 weeks ago)
M Connolly
Very friendly and professional staff... Read more
17th May 2024 (10 weeks ago)
Aliston
I recently had a property viewing with Anita Cowley and it was a fantastic experience.
Anita was extremely knowledgeable about the property and the local area, providing detailed and insightful information.
She was friendly, approachable, and patient, allowing me to take my time during the viewing and answering all my questions thoroughly.
5?... Read more
16th May 2024 (10 weeks ago)
H Thomas
Awful awful awful renting experience, avoid at all costs!
First of all, the moving in and referencing process was an absolute nightmare.
Then when we moved in to the property the fridge wasn't working, there was no hot water coming out of the shower, the extraction fan was broken and still really greasy, holes in the floorboards, tiles missing, door handles hanging off, none of the lightbulbs worked, oven was filthy, and belongings from previous tenants still left in the draws. Although they are adamant it had been 'professionally cleaned'.
They forced me to sign the inventory before they had even given me the keys. I was told I had 7 days to let them know if anything didn't match the inventory, which I did. However upon moving out, I found out that the issues I raised hadn't been recorded and therefore a substantial sum has been taken out of our deposit. So I have had no choice but to pay for their administrative errors, despite us leaving the house in a much better state than it was in when we moved in.
When we speak to them on the phone, they tend to be agreeable with our issues (where there is no paper trail), but then their actions don't align.
During our tenancy, we received an email to say they are putting the rent up by £100 per month "in line with market value" as per their lettings manager's recommendation, despite it already being the most expensive property of this type in the area. We asked for an explanation and justification for this, but were never given one. It is our opinion that they wanted us to move out, so that they could profit from charging the landlord all the tenancy fees to get some new tenants in there.
When we moved out and they had to provide references to our new lettings company, they missed out a lot of context in the information they provided, which caused lots of issues for us. This is depsite us checking with them what information would be passed over and them assuring us that it would all be fine - again it was all over the phone, so no paper trail which is convenient for them!
If you are renting with them, I would urge you to get written confirmation of everything. Do not trust any conversation you have with them that isn't recorded.
I have spoke to other people who have had similar experiences with McFarlane as well. They do not have the tenants best interest in mind whatsoever, only their own.... Read more
14th May 2024 (11 weeks ago)
S Gurung
Today I and my husband met Anita Cowley. She is a lovely lady.it was nice meeting with her.I was impressed with her since we 1st spoke by telephone.
Thank you Anita for your service today.
Best wishes and sending Love from me.
Sushma Gurung.... Read more
7th May 2024 (12 weeks ago)
J Lawrence
I can't rate Tom and his team highly enough. After deciding to rent out my mothers home after she had gone into a residential care home, Tom and his team managed to let the property for an asking price offer on the second viewing. The whole process from start to finish was seamless, they couldn't do enough for us which ultimately lessened what was an emotionally stressful time. As and when the time comes, we will not hesitate to use them again whether for re-letting or sales.
Thank you.... Read more
7th May 2024 (12 weeks ago)
B Dias
We are taking the first steps towards finding our first home, and coming across such a warm and professional person like Anita makes the process so much relaxing. With all the questions and anxiety one has as a first-time buyer, knowing you're dealing with someone who's genuinely doing their best and keeping you well-informed is indeed a blessing.... Read more
29th Apr 2024 (13 weeks ago)
P gonsalves
Team is really good, supportive, understanding, quick in doing things. Their communication is very good either by phone or email. They very adaptable to your situation with timing. I really had very good experience and highly recommend them.... Read more
19th Apr 2024 (14 weeks ago)
R G
Very professional and honest services we received. I would highly recommend this agency to choose.... Read more
11th Apr 2024 (15 weeks ago)
E Munzara
The sale person was very good .She explained in details about all the properties She showed me.Very good keep up with the excellent... Read more
27th Mar 2024 (17 weeks ago)
M Derry
Anita was extremely helpful, knowledgeable and efficient, good viewing thanks ????... Read more
26th Mar 2024 (18 weeks ago)
C Antonsson
Anita is very professional She knew everything about the properties and help us decide what was best for us. Would highly recommend.... Read more
26th Mar 2024 (18 weeks ago)
Performance stats
% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.