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  1. Home
  2. Cubitt & West - Purley
Cubitt & West - Purley Logo

Cubitt & West - Purley

Closes at 5:00pm
917 Brighton Road, Purley, CR8 2BP
Cubitt & West Purley are an estate agent in Kenley. They mainly list properties in CR8, CR2 and CR5. Over the last 6 months, they've listed 59 properties, with 36 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 8:30am - 6:30pm
  • Tuesday 8:30am - 6:30pm
  • Wednesday 8:30am - 6:30pm
  • Thursday 8:30am - 7:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Cubitt & West - Purley Reviews (117)

Have you used this agent?
  1. 90% 5/5 Stars
    90%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 7% 1/5 Stars
    7%

C P

5/5 Stars
From the moment I viewed the property, and right until I moved in, C&W have been professional (but warm), efficient and helpful. Most importantly for me, they responded to every communication, promptly, especially Tom.... Read more
21st Jan 2024 (17 weeks ago)

G Cleary

5/5 Stars
Cubitt and West Purley have been brilliant. We put an offer in on a house before we had put ours on the market. Tom and Mia worked tirelessly to market our house and managed to arrange loads of viewings within such a short space of time. Our property sold within a number of weeks and we are now moving into our new home. Tom and Mia have been brilliant and their passion for getting the best for the seller is clear to see and certainly pays off. I would highly recommend Tom and Mia to anyone looking to sell. Plus a shout out to Aumit who got everything through for us at the end and kept us well informed.... Read more
16th Dec 2023 (22 weeks ago)

Lee

5/5 Stars
Cubitt & West performed amazingly for us and the sale of our property. We needed to move pretty quickly and they were extremely professional and efficient. A particular mention to Tom & Mia who were always on hand to help with any queries and updates. Thanks again to you both for your hard work. We will be recommending you!... Read more
16th Dec 2023 (22 weeks ago)

M Ireson

5/5 Stars
Cubitt and West were very helpful in dealing with the sale of my late mother's house. They kept me up to date with the progress and were very friendly and professional. Had excellent service from Tom and Mia in particular. Would certainly recommend their services.... Read more
5th Dec 2023 (24 weeks ago)

J Prakash

5/5 Stars
Really appreciated the level of customer service provided by Mark and the team. Nicest estate agents we dealt with in our search.... Read more
24th Nov 2023 (25 weeks ago)

H Karim

5/5 Stars
The team at cubitt have been fantastic. Special thanks to Mia and Tom. Mia has been very professional, friendly and supportive throughout our purchase process. Definitely recommend them and will hopefully be using them again in the Future.... Read more
27th Sep 2023 (7 mo. ago)

E green

5/5 Stars
Just want to ???? BIG UP ???? all the team at C&W Purley With a special thanks to Mia Savva who took a particularly tricky situation to completion…thank you so much for all the extra effort ????... Read more
17th Aug 2023 (9 mo. ago)

F Rizvi

1/5 Stars
The manager of the branch - Tom is not honest and transparent. Sellers beware, this review is to warn you and help you to make an informed decision before signing anything with Cubitt and West at Purley. 1) He used manipulative methods to get me to agree and sign the contract regarding the sale of one of our properties. He told me verbally that C&W charge 1.25% and on the contract the fee he wrote, he said would be adjusted if the property sold for less. However once a buyer was found who offered 25K less than asking price, he later denied that the fee would be lowered to equate 1.25%, so he still went on to charge an extra £1200 from us! Furthermore, he did not show us C&W fixed fee structure document at all that they apparently have, which again is manipulative and deceptive, as its not disclosing all information, which you are meant to do, when 2 parties are making an agreement. 2) When I asked him to show me properties that I could purchase and put an offer on after the sale of our property had come under offer, he was very unhelpful. He only showed me 2 properties. One of those properties I offered cash, just 10K below the asking price. Tom did not bother convincing the buyer to go with my cash offer over the mortgage related offer, when Tom knows a cash buyer is better than a mortgage buyer in todays market. I felt he just was not interested in helping me purchase another property at all. He was very lethargic. And the second property that he showed me, my family did not like as there were issues with that property. But that's it, I was just shown 2 properties, which is pathetic. 3) I have now offered on a property through another agent. This property is a new build development. Tom at C&W are also selling these apartments but Tom did not show me these apartments nor discuss them with me! Even though I told him I am looking for rental yield of £1450 pcm. A rival estate agent showed me and when I spoke to Tom about it for advice, he seemed annoyed that another agent has shown me this property. Furthermore he proceeded to speak negatively about this development and tried to put me off from offering and purchasing it. I found Tom's conduct really appalling and manipulative. I complained to head office at Arun Estates who own Cubitt and West and their investigation manager Godfrey was a completely biased person where he "carried out an investigation" but only spoke to Tom about my complaint and didn't bother calling and speaking to me to get further details on the matter and to thus carry out a thorough proper investigation. Godfrey just wrote back after 3 long weeks, that he found nothing wrong with Tom's conduct. To us as a family this was a complete and utter joke. This does show though that the head of operations and customer services complaint department at Cubitt and West are there just to help cover up their fellow employees deceptive tactics, so don't expect them to sort anything out for you, if you also end up having a problem with any other their staff's conduct in any of their branches!... Read more
1st Aug 2023 (9 mo. ago)

M lindus

5/5 Stars
I have just exchanged contracts to sell my house at 190 Brighton Road, Purley. The process has been quite long and there have been a few hiccups along the way so it was very helpful to have regular detailed feedback from Mark Wileman. He was always ready with useful advice and support. I'd also like to mention Tom Scola who was great at helping both sides to reach a fair selling price. Thank you Mark, Tom and the whole team.... Read more
9th May 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
We chose Cubitt and West Purley to market our house because of the enthusiasm and professionalism of the two people who visited to value our house namely Tom the manager and Mark. Since the house went on the market, Mark has been our main point of call and has been excellent at liaising with us and feeding back about the viewings, including finding us a potential buyer very quickly.... Read more
26th Apr 2023 (1 year ago)

SNK

5/5 Stars
Mark Wileman has been helping us with our search. In all our interactions, Mark has been pro-active in his approach, always keeping our requirements in mind and helpful. I find Mark to be polite, calm and positive - clearly someone who is passionate about finding people their ideal homes.... Read more
28th Mar 2023 (1 year ago)

A Bennett

5/5 Stars
Very professional services. Lots of helpful tips and information. Kept us update with personal phone calls and emails. The whole process was smooth. They have a lot of services on offer making it a one stop shop. Great many thanks.... Read more
21st Mar 2023 (1 year ago)

A AbdulElah

5/5 Stars
Really friendly bunch. Very professional and helpful. When the purchase of a property became difficult they helped which was good.... Read more
7th Mar 2023 (1 year ago)

C kouppas

5/5 Stars
Very happy with the service that i received from Cubitt & West when selling my property in Purley, would use them again... Read more
21st Feb 2023 (1 year ago)

D bause

5/5 Stars
As first time buyers we were completely guided through the process, everything was very straightforward and everyone was so helpful. So happy to be collecting the keys to our first property today as a lovely early Christmas present ???? ??... Read more
20th Dec 2022 (1 year ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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