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  1. Home
  2. Bairstow Eves - Romford
Bairstow Eves - Romford Logo

Bairstow Eves - Romford

Opens Monday at 9:00am
132 South Street, Romford, Essex, RM1 1TE
Bairstow Eves has a rich history that has seen us grow from North London roots to a nationwide presence. Our Romford branch offers comprehensive support for your property needs, with a team always ready for a friendly chat. We're dedicated to making your property experience as smooth as possible.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • naea
  • arla
  • tsi

Bairstow Eves - Romford Reviews (233)

Have you used this agent?
  1. 85% 5/5 Stars
    85%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 12% 1/5 Stars
    12%
All (233)
Seller (26)
Buyer (16)
Landlord (56)
Tenant (39)
General (96)

V Woods

5/5 Stars
When we asked Bairstow Eves to sell our house, we had complete confidence from the very first call until now when we are about to exchange contracts. Karl, Liam and Jess have so much professional knowledge, experience and know the best ways to get things done. Jess has been so kind and helpful and nothing is too much trouble. She has given us some useful advise which has definitely smoothed the way. So grateful to Jess and Bairstow Eves staff. They have made the process much easier.... Read more
Seller
21st Oct 2024 (16 weeks ago)

S schofield

1/5 Stars
Unfortunate experience with these estate agents, the first guy was friendly but booked my viewing for the wrong day, then rearranged and the lady didn't show up or respond to calls / emails for an hour and a half, claimed it was a misunderstanding. Came across completely useless... Read more
19th Oct 2024 (16 weeks ago)

K Skinner

5/5 Stars
Amazing customer service from Jessica Pollard nothing was ever too much trouble from start to finish and she always went the extra mile to help. I’m so grateful for her fantastic customer service she is an absolute credit to your team. Thank you Karl for all your hard work too it was a pleasure dealing with you.... Read more
18th Oct 2024 (16 weeks ago)

A Finch

5/5 Stars
Jason has been amazing. Hewill help with any problem I have or question I have. He is a true gentleman. Can't believe he let my property out in 72 hours. Such a star.... Read more
Landlord
10th Oct 2024 (17 weeks ago)

Anonymous Homeseller

5/5 Stars
Very good service... Read more
Seller
7th Oct 2024 (18 weeks ago)

Curtis

5/5 Stars
Great experience letting out my property with Bairstow and Eves. Tennant found swiftly and all checks complete, with the start of tennanct being seamless. Jess, Freddie and Clairessa were great. Highly recomend... Read more
Landlord
15th Sep 2024 (21 weeks ago)

David

5/5 Stars
Jason was very helpful and did everything he could to ensure we moved in on our target date. Good communication and excellent service. Thank you for all your help and support.... Read more
Tenant
11th Sep 2024 (21 weeks ago)

K casal

5/5 Stars
I just wanted to share my experience with Bairstow Eve in Romford. I can’t thank enough to Jason and his team to make our journey so smoothly as finding a place can be stressful enough. Thank you listening to all our queries and give us reassurance on every step of the way.... Read more
9th Sep 2024 (22 weeks ago)

S Manuel

5/5 Stars
I just want to thank Freddie, Jason, Jessica and Clarissa for all of their help. Very quick process and constant communication throughout. Would highly recommend!... Read more
15th Aug 2024 (25 weeks ago)

Anonymous Homeseller

5/5 Stars
They have been extremely helpful... Read more
Seller
5th Aug 2024 (6 mo. ago)

N Evans

5/5 Stars
So far our experience as incoming tenants has been great, and a huge improvement on previous experiences renting. Freddie has been incredibly communicative and has helped make the experience relatively stress free through viewing and referencing. Thank you!... Read more
Tenant
2nd Aug 2024 (6 mo. ago)

M Carr

5/5 Stars
Fantastic service. I've had the pleasure of dealing with Liam, Jess and Karl through multiple transactions and they are all polite, professional, communicative and pragmatic. All of which are very appreciated through what can be a challenging process to navigate. I highly recommend them for both the sale and purchase of properties.... Read more
Seller
1st Aug 2024 (6 mo. ago)

L Cooper

5/5 Stars
Fantastic service from all members of staff at Bairstow Eves Romford. However a special mention has to go to Garry, who went above & beyond to help the process to be completed as quickly & seamlessly as possible. Thank you for all your hard work.... Read more
31st Jul 2024 (6 mo. ago)

S Kapadia

5/5 Stars
Jason has always been very helpful and approachable and given us honest advice. Recently, he successfully let our property within 72 hours after the previous tenants finished their contract. Thanks very much Jason and team!! S Kapadia... Read more
Landlord
25th Jul 2024 (6 mo. ago)

S McLoughlin

5/5 Stars
Kudos to Jason and the team (Freddie, Cairessa and Jessica). They were very efficient and quick in turning around a vacant property and finding a new tenant in under 72 hours. And all done with a smile. Very impressed!... Read more
Landlord
20th Jul 2024 (6 mo. ago)

M Clark

5/5 Stars
Freddie helped me find a property in 72 hours. He made me a VIP client. Only agent I know that goes the extra mile thanks again Freddie... Read more
19th Jul 2024 (6 mo. ago)

M Alam

5/5 Stars
Such a lovely bunch! Every time I go in for my mortgage appointment it’s like I’m going in to the cafe with my friends. Really friendly and helpful!... Read more
19th Jul 2024 (6 mo. ago)

J Patmore

5/5 Stars
Jessica Pollard was very helpful with the whole buying process of my first home. She was always available to talk to and very friendly. Would 100% recommend... Read more
Buyer
19th Jul 2024 (6 mo. ago)

K murugan

5/5 Stars
Liam and the sales team extremely helpful would use again!!!... Read more
18th Jul 2024 (6 mo. ago)

P Selvam

5/5 Stars
Liam was truly exceptional. I met him at a home buying seminar that was focused on the area. I was impressed with his level of knowledge and the amount of data that they had about the market. It was a no-brainer for me to work with them since I was set on buying and I’m so thankful I did. Lima was ALWAYS available for home tours. Their responsiveness was incredible. If they didn’t pick up, they always call back no longer than 5 minutes later. Seriously.... Read more
Buyer
17th Jul 2024 (6 mo. ago)

I Visan

5/5 Stars
Very quick and professional team. Used them multiple times in the past. Strongly recommend.... Read more
15th Jul 2024 (6 mo. ago)

M Friday

5/5 Stars
Jessica Pollard was very friendly and approachable. She guided us through every step as first time buyers and made the process very easy.... Read more
Buyer
14th Jul 2024 (6 mo. ago)

V Laporte

5/5 Stars
From start to finish with sale of our house Bairstow eves have been incredible. Special mention to Karl who has led us the whole way and been a massive support with any queries and goes above and beyond. Karl and his team have managed our sale with upmost professionalism and have kept us informed throughout. Cannot fault their service and would use them again without doubt. Thank you Romford team ????... Read more
Seller
12th Jul 2024 (6 mo. ago)

M Cavaliere

5/5 Stars
Nice and polite, exelente service Liam is a superstar... Read more
12th Jul 2024 (6 mo. ago)

B Chalk

5/5 Stars
Fantastic service from the lettings team all very responsive and pro active, also thank you to Karl for recommending them. Good service all round... Read more
Landlord
10th Jul 2024 (6 mo. ago)

T Velour

5/5 Stars
I have viewed a couple of properties with Liam this month, Liam and his colleagues were really helpful.... Read more
10th Jul 2024 (6 mo. ago)

D Malpass

5/5 Stars
cant believe these guys got me a property within 72 hours! very helpful and made it a stress free process!... Read more
Tenant
10th Jul 2024 (6 mo. ago)

J Gordon

1/5 Stars
Really bad service. Lied to just to get our listing. No one available to speak to on the phone. Poor communication. Have now asked for my property to be removed. No apology received.... Read more
Seller
8th Jul 2024 (7 mo. ago)

G Kamuyu

5/5 Stars
Barstow Eves sales and letting staff have provided great support for new landlords. They respond on time, have delivered on all the services requested/agreed upon. Provide regular updates on the property or issues as they arise. 5 stars from me!... Read more
Landlord
17th Jun 2024 (7 mo. ago)

M Hulgur

5/5 Stars
Very happy with the services provided to me by Fredie, Jess & Clairessa. Very polite, hard working , responsible and good team . I am lucky to have them !!!... Read more
15th Jun 2024 (7 mo. ago)

D Raj

5/5 Stars
The entire experience was smooth and hassle free. The team has been prompt to reply and understands tenant's situation well. Freddie's friendly and professional mix has worked wonders for us to rent out our apartment at Bairstow Eves. Cheers!... Read more
Landlord
14th Jun 2024 (7 mo. ago)

E Jj

1/5 Stars
Not even worth 1 star Really bad agency they rent to people they know, and not to people who they run credit checks on please do not use this agency to rent out your property these people are scammers and Clairessa doesn’t do her job properly or have a clue what she needs to do once the tenant stops payment they don’t care and do nothing to help landlords and leave landlords to stress out even though you have RLP they try and rip people off this is absolutely disgusting they have lost one contract of someone I know and they will for sure be loosing another one, and I will not recommend anyone to use this agency unless you would like to be scammed.... Read more
Landlord
31st May 2024 (8 mo. ago)

R May

5/5 Stars
Jason was very helpful... Read more
9th May 2024 (8 mo. ago)

R Hutchinson

5/5 Stars
Garry has been awesome to deal with on what has been a non trivial property sale due to a death where the family are geographically remote. Garry has gone way beyond what you'd expect to help prepare the property for sale and the team did a great job with viewings.... Read more
Seller
18th Apr 2024 (9 mo. ago)

R 01

5/5 Stars
The Romford team let my property in 72 hours I am amazed by there speed and professionalism would recommend to any landlord thank you Jason and Freddie... Read more
Landlord
6th Apr 2024 (10 mo. ago)

H Awan

5/5 Stars
Happy to use and recommend the Romford Branch - Jason and Clairessa have made this process so smooth and easy this time round (and the last time too in 2016). I called for an update and everything was in hand with old tenants moving, finding new tenants, referencing, to contracts being signed on Good Friday. Absolutely delighted with this smooth operation - Thank You... Read more
Landlord
2nd Apr 2024 (10 mo. ago)

D Qu

5/5 Stars
Letting your property out could be a hassle for most landlords, but I had a smooth experience on letting my property via Bairstow Eves Romford. The staffs were helpful, professional and enthusiastic. I really appreciate the services and support from the team. Thanks Jessica, Freddie and Jason for their continuous help on setting-up, viewing and communication jobs. Special thanks for Clairessa for her following-up supports after the agreement. So far, I recommend the service from Bairstow Eves, and I wish the team all the best!... Read more
Landlord
9th Mar 2024 (10 mo. ago)

M Evans

1/5 Stars
Enquired with this estate agent through Zoopla, more than 10 days have passed and no response, very disappointing.... Read more
29th Feb 2024 (11 mo. ago)

E Ozer

5/5 Stars
Romford branch, Amazing team promp service and fast communication thank you Freddie for keeping me informed throughout the way.... Read more
8th Feb 2024 (1 year ago)

P Accountants

5/5 Stars
Many thanks Jessica and all the Staff at Bairstow Eves Romford for your excellent customer service... Read more
26th Jan 2024 (1 year ago)

T Smith

5/5 Stars
Great service from Romford Bairstow eves they let my property with 72 hours Jason especially was amazing... Read more
Landlord
24th Jan 2024 (1 year ago)

D Thomas

1/5 Stars
One star is too much, do not use this company for property management, completely inept, they don’t care, they do not manage your property in any way. Bairstow Eves are to property management what Trotters Independent Traders are to Chandelier maintenance. Letting them manage your property will cause you undue stress and expense. I would advise shopping around for a more professional agency that acts with integrity.... Read more
Landlord
17th Jan 2024 (1 year ago)

M T

5/5 Stars
The team are great here . Freddie was helpful and informative with helping me secure a nice new place. Would recommend.... Read more
18th Dec 2023 (1 year ago)

S Paul

5/5 Stars
Misha has been great with my mortgage appointment! She sorted my insurances out a couple months ago and now I’ve just had the cheapest rate on the market!... Read more
5th Dec 2023 (1 year ago)

F Schrier

5/5 Stars
Called the branch yesterday for a repair I needed done in my house. The branch were so nice and helpful, they transferred me to my property manager Keegan. He was very understanding and knowledgeable on the repair, he spoke to the landlord straight after getting off the phone with me and got the issue sorted the same day. Great service, very caring.... Read more
Tenant
5th Dec 2023 (1 year ago)

A kelley

5/5 Stars
Thank you so much to Karl and the whole sales team at Bairstow Eves Romford, they got us a great sale price, kept us fully updated throughout the process and have been a pleasure to deal with. We will definitely recommend Karl and his team to friends and family!... Read more
Seller
5th Dec 2023 (1 year ago)

E Williamson

5/5 Stars
Amazing help from the letting team at bairstow eve romford! especially from freddie, was a great help will recommend to everyone.... Read more
Landlord
2nd Nov 2023 (1 year ago)

T Chaithon

5/5 Stars
Have to say thank you to Bairstow eve letting team found me a house in less than 24hr. I would like to especially thank to Freddie who made it happen. What an absolute gent, thank you so much... Read more
Landlord
2nd Nov 2023 (1 year ago)

C Crinnion

5/5 Stars
Absolute excellent experience at Bairstow Eves Romford! found a lovely home with the help of Freddie Wealand. Even had a bowl of lemons in the first house viewing! AMAZING!!!!... Read more
Buyer
2nd Nov 2023 (1 year ago)

K Butler

5/5 Stars
Thank you Freddie for finding my property in 72 hours :)... Read more
Buyer
2nd Nov 2023 (1 year ago)

G Jaxon

5/5 Stars
Thank you for all your help and a speedy service finding me a tenant within 72 hours!... Read more
Landlord
2nd Nov 2023 (1 year ago)

H williams

5/5 Stars
Very professional and great help. Thank you for making moving easier... Read more
2nd Nov 2023 (1 year ago)

M Hurst

5/5 Stars
would like to say a big thank you to Jessica for all her help and assistance I was able to let my property within 72 hours cannot recommend highly enough many many thanks Jessica... Read more
Landlord
2nd Nov 2023 (1 year ago)

R Shahid

5/5 Stars
Really pleased with their Romford branch service especially Misha Shah who helped us tremendously. She is professional, Explained everything well & time to time contacted us which stage we are in the process & how she can help with that to achieve our goal. we like to thank Misha all her hard working and remarkable service.... Read more
2nd Nov 2023 (1 year ago)

A Parmar

5/5 Stars
Excellent service... Read more
25th Oct 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
So pleased with bairstow eves they have worked very hard selling our property... Read more
Seller
15th Oct 2023 (1 year ago)

A A

5/5 Stars
I am thrilled to offer this enthusiastic review for Bairstow Eves Romford, an exceptional real estate agent company. Our journey from the very start of house-hunting to the successful completion of my home purchase has been a remarkable experience, thanks to a dedicated team Nicola Ewin, Misha Shah and Kaur. Their amazing professionalism, expertise, proactive approach, and unwavering dedication has truly set them apart. Working with Bairstow Eves Romford branch has been an absolute delight, and I cannot adequately express my gratitude for the outstanding service they provided. They took the time to fully comprehend our preferences and priorities, offering invaluable guidance throughout the entire process. Their advice was constantly on point, and they consistently went above and beyond to ensure we discovered the perfect home for our family. What distinguishes them as an estate agent is their unyielding commitment to their clients. They were always available to address questions and concerns, regardless the time. Their negotiation skills are truly exceptional, and I felt confident throughout the process that I was in the most capable hands. It felt like I was collaborating with a trusted friend, which enhanced the entire experience. Now, my family is happy with our new home, a dream come true, that wouldn't have been possible without the Bairstow Eves Romford branch. I wholeheartedly recommend them to anyone seeking a dedicated and knowledgeable estate agent. Thank you for turning my homeownership dream into a reality. You are truly the best in the business, and I am very grateful for everything you've done for me.... Read more
Buyer
14th Oct 2023 (1 year ago)

J Brown

5/5 Stars
Thank you Freddie, Jess, Jason and Clairessa for getting me a property within 72 hours. Very efficient!... Read more
28th Sep 2023 (1 year ago)

J Wainwright

5/5 Stars
Had a very good experience with bairstow eves they were very professional and extremely helpful every step of the way. Thank you... Read more
27th Sep 2023 (1 year ago)

I Pasa

5/5 Stars
I'm very pleased. Professionals work here, Especially Nicola!!!! Thanks a lot!!!!!... Read more
20th Sep 2023 (1 year ago)

M Simpson

5/5 Stars
Great service, Nicola ewin a really helpful lady.... Read more
19th Sep 2023 (1 year ago)

M Khetia

5/5 Stars
Freddie,Jessica and Clairessa have all played a tremendous part in finding me a tenant for my property and completing the whole deal in a week. I can't thank them enough,provided excellent service. I have another property to put on rental market which i will give them to handle. I... Read more
Landlord
19th Aug 2023 (1 year ago)

P Nsimba

5/5 Stars
Just wanted to say a huge thank you to Freddie and Clairessa especially. They have made my home searches feel so seamless and I find they go above and beyond for me on all occasions and consistently keep me up to date. They have been so accepting of my circumstances and it’s not something that other agents support. So again, thank you guys!! Highly recommend this branch!... Read more
12th Aug 2023 (1 year ago)

G Levy

5/5 Stars
Very pleased with our experience! Couldn’t thank Clarissa and Freddie enough. We’re so happy with our property and customer service x... Read more
31st Jul 2023 (1 year ago)

L Clements

5/5 Stars
Fantastic experience from the start! Freddie and Clairessa were extremely helpful, friendly and kept me as up to date as possible. It’s our first time renting and they made it easy, smooth and made us feel comfortable to ask any questions we had. Thank you both, Freddie and Clairessa!... Read more
Tenant
31st Jul 2023 (1 year ago)

T Hallett

1/5 Stars
Booked a viewing recently with Charley Stone and was surprised that they never took any information from me, booked the viewing for a tenant to show me round (never told me this) so when I arrived I waited outside and only when I called the office to see if the agent was coming was I told that the tenant was showing me. Well the viewing was two weeks ago and o still haven’t received a call to see what I thought of the property! It’s a shame because I was interested and wanted to speak to their mortgage advisor but due to the lack of calls or interest from Bairstow Eves I have found another property with someone else!... Read more
27th Jun 2023 (1 year ago)

K Burke

5/5 Stars
Excellent service,Nicola Ewin and team worked hard to achieve our sale Thanks for everything... Read more
Seller
19th Jun 2023 (1 year ago)

S szymczyk

5/5 Stars
We've had a problem with the tenant and had to go through eviction, removal of the tenant's property, repainting, deep cleaning and re-carpeting of the flat. Everything was handled by Jason and new tenant found even before all the jobs have been completed. I recommend full management and insurance services. The whole experience exceeded my expectations. Clairessa is really good with admin support and in the past 3 years I have also been in contact with Jessica and Freddie. A very good team with a strong leadership. In overall, excellent service.... Read more
Landlord
6th Jun 2023 (1 year ago)

J Pamintuan

1/5 Stars
I won’t give this any star at all. POOR IN COMMUNICATION, POOR IN RESPONSE. But when they want you to sign and pay, they’re faster than the speed of light. I don’t even know if the staff handling our account knows anything about CUSTOMER SERVICE. Does not even bother how long you wait as long as they get what they want from you. Very much disappointed on how they handled our account. Lacks common sense.... Read more
24th May 2023 (1 year ago)

N Chadha

5/5 Stars
Misha Shah from the Romford branch provided an excellent service. She remained fully engaged with us throughout the purchase process, was extremely supportive and addressed or redirected all our concerns. Very organised and always approachable. Thank you!... Read more
Buyer
23rd May 2023 (1 year ago)

Anonymous Homeseller

1/5 Stars
The majority of the staff are actually nice, apart from someone who claimed to be the manager. He complained about his own staff to me when someone had been off ill and dismissed any responsibility for fixing the poor service we received, asking for sympathy himself instead. The main issue is that when staff are off, nobody takes over their work. Nobody tells you they are off. So if the person responsible for your sale is off, nothing gets done. It takes lots of chasing to get a call back, so you are left with no progress being made for long periods of time. There were some issues with our sale because of difficulties that the buyer had with the mortgage provider. The buyer used a mortgage broker with Bairstow Eves, so I thought this would have been easy to fix, but it didn't help smooth the process at all, and each phone call ended up being a long chain of relayed messages with little to gain, and things only progressed once I asked the estate agent for the contact details of the mortgage broker, spoke to the mortgage broker, then found the details of the valuer from the mortgage lender and spoke to him directly. This feels like the sort of thing I was paying Bairstow Eves £3600 to do for me. This wasn't an isolated incident, and the same issue was repeated with dealing with issues with the EWS1 form, where after waiting for weeks with no movement I suggested calling the company who was responsible for the certificate, upon which the issue was resolved promptly. Again, this felt like the work I was paying someone else to do for me. Overall, I put in far too much work to justify a £3600 fee. Coupled with the rude emails I received from Countrywide chasing an AML fee that hadn't been paid because initially they had failed to invoice my solicitors, so my solicitors only knew the commission due through me, I would run like hell away from any Countrywide Estage Agents if I ever needed to sell a property again. (Mostly) lovely people, useless organisation.... Read more
Seller
2nd May 2023 (1 year ago)

C Grant

5/5 Stars
Top level service for start to first, a agency that understand your needs.Clairessa was very effiecent and welcoming... Read more
24th Apr 2023 (1 year ago)

M Elena

5/5 Stars
Great service! Very helpful staff. Thanks Clairessa, Freddie and Jessica! 5? service!... Read more
30th Mar 2023 (1 year ago)

S k

1/5 Stars
Don’t let them near your property, by far the worst experience I have ever had with any company. Extremely unfriendly unresponsive and unprofessional. Pay more if you have to and go to another agency.... Read more
29th Mar 2023 (1 year ago)

D O'Connell

5/5 Stars
Thank you very much for helping us find our new home, both Jason and Clairessa went above and beyond to make this happen we would strongly recommend you guys Thanks again Vikki and Dan... Read more
17th Mar 2023 (1 year ago)

M kadir

5/5 Stars
I’m really happy to say I’ve finally found my ideal property after a year! Thank you to Misha for sticking by my side for such a long time! A special shout out to Clarissa and Freddie for helping me let my property within 72 hours!... Read more
Landlord
17th Mar 2023 (1 year ago)

F Cretu

5/5 Stars
Freddie , Jason, Jessica and Clairessa. Very good team Really help me quickly and very responsible Really recommend... Read more
17th Mar 2023 (1 year ago)

L Oye-Somefun

1/5 Stars
Terrible experience with Bairstow Eves Romford - Poor communications. - Ignore their own Terms of Business - Let my property out to a tenant that has so far failed to pay the first rent due upon moving in. - Upon informing the branch of this, zero response back as I suppose their commission has been received. I will avoid that branch and Bairstow Eves/Countrywide in future.... Read more
Landlord
1st Mar 2023 (1 year ago)

R kabir

5/5 Stars
Service is very nice. Easy to get house... Read more
17th Feb 2023 (1 year ago)

S sales

5/5 Stars
Bairstow Eves Romford are always provide very good service ,they are very helpful and responsive. Clairessa from the Romford office was really helpful to help with all our inquiries (we had a few ) I not hesitate to recommend them to everyone.Thanks again... Read more
13th Feb 2023 (1 year ago)

U zafar

5/5 Stars
I’m very pleased with their service , staff was very very helpful all the time . Jessica and her team was there every time I need them . Thank you so much and can’t ask more what you had delivered to us... Read more
7th Feb 2023 (2 years ago)

M Lincoln

5/5 Stars
5 Star service by Jessica and Clairessa who both went above and beyond the call to get everything over the line given the tight deadlines. I can't speak highly enough of both.... Read more
1st Dec 2022 (2 years ago)

G Rowlings

5/5 Stars
The Romford team of Jason, Jessica and Freddie provided an excellent service from start to finish. Not only securing a very good tenant, but under the Counrtywide umbrella many useful associated services such as check in and out inventory's and Section 21 notices. A one stop shop for sure. Many thanks to you all.... Read more
Landlord
24th Nov 2022 (2 years ago)

S Plaster

5/5 Stars
Couldn’t be happier with the service provided by Jason and the team. From viewing the property, to picking up the keys, the whole process was so straightforward and the team were so friendly and helpful. Would 100% recommend Bairstow Eves to anyone looking to move, definitely the most helpful, professional estate agents I’ve used.... Read more
Tenant
15th Nov 2022 (2 years ago)

R Remmy

5/5 Stars
All staffs were very helpful through my renting process!... Read more
Tenant
24th Oct 2022 (2 years ago)

H kane

5/5 Stars
Really efficient staff Jessica noble, made it so easy to rent my property i would recommend my friends & family to choose bairstow eves Again, Really helpful... Read more
Landlord
20th Oct 2022 (2 years ago)

O Kahraman

5/5 Stars
Great service, friendly, fast and efficient. Special thanks to Fredie, Jason, Jessica and Clairessa for their dedication and commitment to detail.... Read more
20th Oct 2022 (2 years ago)

H Baker

5/5 Stars
Great experience and got the house I wanted! Thanks to Jason and Freddie who were very helpful and reassuring, thanks a lot :)... Read more
Buyer
20th Oct 2022 (2 years ago)

A zimsky

5/5 Stars
sold my property recently by Bairstow Eves. The service provided is excellent, Nicola Ewin is extremely professional and helpful. A big thanks to her.... Read more
Seller
3rd Oct 2022 (2 years ago)

H Gul

5/5 Stars
Just want to say a massive thank you to Freddie who helped me secure my property. Also thank you to Clairessa for all your help. Both were very professional and helpful throughout the whole process. Couldn't have asked for better service.... Read more
29th Sep 2022 (2 years ago)

J QUARTEY

5/5 Stars
Bairstow Eves staff at Romford provides good quality service to their customers. Nicola Ewin, Charley Stone, Carly Spillman and James consistently engaged with me throughout the sales process of my property. They regularly responded to my calls and provided me with clarification and professional advise. The entire process went so smoothly. Excellent service.... Read more
Seller
27th Sep 2022 (2 years ago)

AJ

5/5 Stars
I would like to give a massive thanks to Bairstow Eves Romford. In particular i would like to shout out Freddie and Clairessa. They have both been so so superb and have made mine and my partner’s experience the easiest thing in the world. Their communication and information has been beyond amazing!! Would highly recommend coming here and getting yourself a new home!! Thanks again Freddie and Clairessa... Read more
13th Aug 2022 (2 years ago)

M Owens

5/5 Stars
These guys have been amazing at helping us rent a property. We’re relocating to London & they made the process so much easier & make us feel so comfortable. We were working closely with Freddie-Ray Wealand and we couldn’t have asked for better service. Thanks so much ????... Read more
Tenant
4th Aug 2022 (2 years ago)

Kasy

5/5 Stars
We had an amazing experience with Bairstow Eves. It started with viewing the flat we've been interested in. The agent that came to show us the property was very nice and patient. We want to say a big thank you to Freddie, he answered all my questions even when I texted him during the day. The check process took 1 day and next day we've been told when we can move. Just prepare all the documents and you can move to a dream place with their help.... Read more
Tenant
23rd Apr 2022 (2 years ago)

M Ahmed

5/5 Stars
Helpful and Informative... Read more
18th Mar 2022 (2 years ago)

P Hunte

5/5 Stars
Carly at the Romford branch has been very helpful in my house search. On this occasion my house was found via another estate agent but Carly was very helpful, responsive and told me of new properties as soon as they came to market.... Read more
Buyer
15th Mar 2022 (2 years ago)

E Dovey

5/5 Stars
We have recently decided to rent a property with Bairstow Eves an their service and support has been outstanding. After the issues we had with our previous estate agents, Freddie and his whole team have been helpful, speedy with their replies and help, and have made the whole moving process easy and exciting. Seriously, I would highly recommend them to anyone looking to rent in the area.... Read more
Tenant
24th Jan 2022 (3 years ago)

C Graph

5/5 Stars
We have been using their services for few years .Very good agency ,they found tenants for us very quickly and they provide an excellent customer service We transferred a managements contracts from 2 other agencies to Bairstowe Eves because we very heppy with their services... Read more
Landlord
18th Jan 2022 (3 years ago)

A 07

1/5 Stars
I called this agency to have information about a renting flat and literally the gentleman on the phone was very rude and impatient asking me a thousand questions without having the opportunity to have information first. I will be moving with a dog so I needed to ask if the flat was pet allowed. I will be moving with my husband so normally the agency/landlord needs a total income. This gentleman was asking only about my income and when i replied saying about the total income because we are two people moving he said 'no, what your income'. Well that's to say, thousand of quick questions with out any courtesy or pleasure to talk to a potential new tenant means that they don't have time to care about their business they just need to rent the flat quickly and take the percentage from landlord not caring about anything else. This was the first impression. I just refuse to talk to him I don't normally do this but I and hang up on him. No thanks 1 minute of impolite conversation done! Lets move to nicer agency... Read more
Tenant
17th Jan 2022 (3 years ago)

B Coutts

5/5 Stars
Jessica is amazing, she went out of her way to help me with an issue I'd been having for almost 3 months and resolved it in less than a week, and without making me feel like an inconvenience. Could not recommend her enough!... Read more
14th Dec 2021 (3 years ago)

S Lloyd

5/5 Stars
I called a few days ago in regards to some rental payments for my property and Kyrie was a massive help! I would highly recommend!... Read more
Landlord
11th Dec 2021 (3 years ago)

K Perry

5/5 Stars
Running a small business I needed the change-over of tenancy completed in my absence which Kyrie has managed. Much appreciated.... Read more
Landlord
10th Dec 2021 (3 years ago)

L Official

5/5 Stars
Very pleased with the level of proffesion this company gives! Kyrie helped me with finding the right property to suit me an my requirements. She was very polite and welcoming from the minute I entered the buisness :-) always appreciate a warming entrance, THANK YOU KYRIE :-)... Read more
10th Dec 2021 (3 years ago)

L S

5/5 Stars
Superb branch All staff are exceptional. Special Thanks to Charley for her professionalism.... Read more
10th Dec 2021 (3 years ago)

N Razi

5/5 Stars
The team at Bairstow Eves have been very helpful and knowledgeable in the letting of my property. Thank you, Much recommended!... Read more
Landlord
10th Dec 2021 (3 years ago)

J Hayzer

5/5 Stars
After venturing into renting for the 1st time both Jason & Jess made the whole process understandable while being both extremely helpful and professional. What a team.... Read more
Tenant
10th Dec 2021 (3 years ago)

A Dahmani

5/5 Stars
I moved into a property at the start of the month and the whole process was smooth throughout thanks to Freddie and his team, Jessica, Kyrie and Jason. I would 100% recommend them 5* Branch... Read more
Tenant
10th Dec 2021 (3 years ago)

L King

5/5 Stars
I called Bairstow eves letting just for some advice on renting as I'm a first time renter. I spoke to a gentleman called Freddie who advised me on every little detail. I've called on a number of occasions just to ask question / get advise and Freddie and his team have never been hesitant to answer! Bairstow eves are so friendly and they seem to be so invested in what they do!!... Read more
25th Nov 2021 (3 years ago)

M zengingul

5/5 Stars
Nicola and Jessica have been brilliant from start and finish. I can’t thank you enough for your help Nicola. Great service and very friendly staff.... Read more
20th Oct 2021 (3 years ago)

H Desai

5/5 Stars
It was a great pleasure to deal with Bairstow eve at Romford, perticulerly with Nicola. Nicola returned all my calls and chased parties involved in my daughters House sale. It was also easy enough to liase with the manager at Romford branch. I will use this office again.... Read more
Seller
5th Oct 2021 (3 years ago)

Tia

5/5 Stars
Staff were so helpful and informative, they really made the process so much easier. I had a lot of anxiety along the way but they made sure to explain all and this put me at ease. Overall great service,very happy customer.... Read more
23rd Sep 2021 (3 years ago)

T Brown

5/5 Stars
Renting a property through these guys! Omg Jason is amazing and sticks to his promise! so helpful and I would highly recommend. Very professional and organised! Wouldn’t go anywhere else! Thank you Jason x... Read more
Tenant
9th Sep 2021 (3 years ago)

S oconnor

5/5 Stars
Dealt with Jason at the Romford branch who was very helpful would highly recommend :)... Read more
9th Sep 2021 (3 years ago)

R Bernard

4/5 Stars
Having dealt with a number of estate agents over many years I can honestly say that I rate this office very highly indeed. The only reason they have got four stars and not five is that they have to recommend their parent company's legal services for conveyancing. Countrywide Conveyancing is to be avoided. However Bairstow Eves Romford gave us outstanding service. Many times the individuals on the sales team, particularly the manager James, went literally miles out of their way to help a vulnerable individual involved in the sale and gave great assistance in very difficult circumstances. Highly recommended.... Read more
Seller
8th Sep 2021 (3 years ago)

N Bajaria

5/5 Stars
Kyrie Kent & Freddie have been excellent!... Read more
25th Aug 2021 (3 years ago)

A Puitel

5/5 Stars
(Translated by Google) A556 (Original) A556... Read more
14th Aug 2021 (3 years ago)

L Cooper

1/5 Stars
Do not reply to repair requests from tenants... Read more
Landlord
21st Jul 2021 (3 years ago)

T Cooper

5/5 Stars
Our agents Freddie,Kyrie and Jessica were outstanding very quick to respond to any queries and worries we may have. Very professional and highly recommended to anyone that is looking to rent or buy they made us feel very important and very quick to get us into our first home as a couple we thank you so much for making our dream come true.... Read more
Buyer
9th Jul 2021 (3 years ago)

B Tompkins

5/5 Stars
My experience was excellent. Freddie and Jessica from Bairstow Eves were able to help me identify and secure an apartment with a minimum of obstacles, even though I was in the USA. The customer service was outstanding and I would have no hesitation recommending Bairstow Eves to others.... Read more
28th Jun 2021 (3 years ago)

P Adefuye

5/5 Stars
Nicola was super helpful and pleasant throughout. Her availability and responsiveness helped alleviate some of the anxiety of the buying process.... Read more
25th Jun 2021 (3 years ago)

B Johnson

5/5 Stars
I've recently purchased my first property and Bairstow were amazing throughout. The agent who helped me was Nicola, who was fantastic from the first viewing. As i'm a first time buyer I had lots of questions, concerns etc but Nicola answered all of these and guided me through the whole process. Would recommend.... Read more
Buyer
21st Jun 2021 (3 years ago)

R amin

5/5 Stars
Great team, staff very friendly & professional. Nicola was amazing.... Read more
26th May 2021 (3 years ago)

Y Pottam

1/5 Stars
I recently purchased a property through them and which didn't go through. I was one step away from the exchang and they told me that vendor would like to go with someone else. On top of it their conveyancing service also did the same, during the process they never called me unless I call them and chase and there was no response after the transaction was cancelled. This estate agency initially told me something but they didn't keep their words. They are so unprofessional, because of which I lost lot of time and money. Hope it never happens with anyone else.... Read more
Buyer
13th May 2021 (3 years ago)

C C

5/5 Stars
This is the second year that Jessica has let my property. Her and Freddie are a pleasure to work with. Very professional, transparent and responsive. Cannot recommend them enough. Always a pleasure dealing with them.... Read more
Landlord
29th Apr 2021 (3 years ago)

A Mansuri

5/5 Stars
Very good and professional service. Freddie was very professional and very helpful through all steps.... Read more
23rd Apr 2021 (3 years ago)

K Onakoya

5/5 Stars
The team has been very helpful and professional. My special thanks to Jessica, Freddie and Jason for making the process stressfree. You provided an excellent service.... Read more
17th Apr 2021 (3 years ago)

T Obadare

5/5 Stars
Excellent service throughout the whole process. Willing to help with all my questions and very responsive via email/phone. Thanks all!... Read more
3rd Apr 2021 (3 years ago)

E Vaux

5/5 Stars
Great service from Jason, Freddie and Jessica. They let my flat within 24hours! Super friendly, helpful and knowledgeable. 10/10 would recommend... Read more
Landlord
24th Mar 2021 (3 years ago)

F Khan

5/5 Stars
Excellent service from start to finish! Very responsive to all my queries and available whenever I needed them via phone call or email. A professional team that treats its customers with care and respect! Thanks guys! ????????... Read more
20th Mar 2021 (3 years ago)

K Bishop

5/5 Stars
I thoroughly recommend Barstow Eves in Romford. Jason has looked after my property for 6 years and has been professional and very helpful throughout... Read more
Landlord
14th Mar 2021 (3 years ago)

E Clapham

5/5 Stars
Myself and my partner rented with Bairstow Eves Romford for 6 months. From start to finish the agency were super responsive and attentive - especially Jason who was always available for a chat over the phone to answer any queries. Due to unforeseen circumstances we sadly had to leave our property, the agency were so understanding and even offered to advertise the property while we still had time left in our tenancy to try and help our situation by getting another set of tenants in early. Freddie went above and beyond to make our early termination as smooth as possible. The service and professionalism we received was a complete breath of fresh air as opposed bad experiences we encountered with previous estate agents. Could not recommend the team at Bairstow Eves Romford enough!... Read more
Tenant
11th Mar 2021 (3 years ago)

A McPherson

5/5 Stars
Excellent service received from Freddie and Jason, they were both efficient, professional and personable. They both delivered superb customer service and were also very supportive, when challenges arose. The let was arranged much sooner than I expected, i have been using their services for five years, they've been consistent. Highly recommended.... Read more
Landlord
1st Mar 2021 (3 years ago)

A apetrii

5/5 Stars
Freddie is really friendly, approachable and keen to help in the most professional and respectful way. Very prompt to reply and answer every enquiry, last but not least very fast and forward during the whole letting process. Overall excellent service.... Read more
Landlord
27th Jan 2021 (4 years ago)

A Wheeler

5/5 Stars
Anyone wanting to let their property, use Jason, Freddie & Jessica at Bairstow Eves Romford! Jason and his brilliant team have let and managed my property for many years now and when the tenancies have come to an end they have re-let my property within 72 hours on every occasion. What I really like about Jason is that he treats my property as if it was his own and really cares about the quality of tenants he places in my property. If you want a team of caring, efficient professionals looking after your property then give them a call and find out for yourself how good they really are!... Read more
Landlord
16th Jan 2021 (4 years ago)

E M

5/5 Stars
Great service from Freddie and Jessica @ the Romford branch. Very quick service and super helpful. Much appreciated.... Read more
8th Jan 2021 (4 years ago)

BeaTv

1/5 Stars
Came across this branch last year. At the time I was getting help from Daniel, Nice guy. Had a few problems moving in but eventually got there. As I went to collect the keys, Man called Jason, Who I believe is the manager now, made one comment to my application which I let slide. When I moved in, no inventory was done. Had to figure out the house through out the year, Emailed them many times for it and nothing. Once Jason became manager, Moving out and trying to get my deposit back was just the worst. He is just so Rude and full of himself, it's disgusting. Would not recommend this branch, it's like once they make a sale then that's it... Read more
Tenant
27th Dec 2020 (4 years ago)

S Balabas

5/5 Stars
Fantastic agency! Jason and Freddie are a credit to the company, they were so kind, helpful and professional, they are what makes this agency superb! I would highly recommend Bairstow Eves to anyone.... Read more
19th Dec 2020 (4 years ago)

Jazlyn

5/5 Stars
Staff are very accomadating and professional!... Read more
13th Dec 2020 (4 years ago)

M Irtelli

5/5 Stars
We have been with this branch for a few years now letting our property and find Jason, Jessica, Freddie and the team to be very helpful and professional and am very pleased with the service recieved and the current change of tenancy has been conducted very smoothly.... Read more
Landlord
11th Dec 2020 (4 years ago)

Anonymous Homeseller

5/5 Stars
Excellent service from Asim and his team at Bairstow Eves from start to finish. Regular updates and a lot of patience after a very long time of selling to exchanging contracts. Highly recommend to anyone looking at selling their property.Thank you team Bairstows..a very happy customer.... Read more
Seller
10th Dec 2020 (4 years ago)

C Chin

5/5 Stars
Thank you Jason and Freddie for your efficient service. I’d highly recommend Bairstow eves Romford. They were extremely professional, polite and helpful. After visiting property I moved in within 72 hours.... Read more
Tenant
3rd Dec 2020 (4 years ago)

J Patel

5/5 Stars
Highly recommend Romford Bairstow eves Agents, Asim and his team kept us informed with all the information and updates on his side, while buying our first house threw them. Thank you !!!... Read more
Buyer
26th Nov 2020 (4 years ago)

K Kumar

5/5 Stars
Lockdown was coming through on 5th And the team including Jessica and Jason did their best to get the property adverted professionally. The property got the value i wanted to rent it out as well. The team did an amazing job to get it on to the market and rented out within 72 hours. This include marketting, contract, electricity and gas PAT tests and the person moving in. The team also kept communicating with me as of when required and very quickly to answer any queries I had. Truly professional and quality service. Well done guys... Read more
Landlord
24th Nov 2020 (4 years ago)

A Ankur

5/5 Stars
I am really happy with the service from Bairstow Eves Estate. They are well professional and responsive, Jessica and her team did let my property within 72 hours. Well planned.... Read more
Landlord
18th Nov 2020 (4 years ago)

T Edeh

5/5 Stars
Great speed and service getting my new apartment. Highly recommend working with Freddie who found out all the information I need and was always quick to respond!... Read more
Tenant
14th Nov 2020 (4 years ago)

P Cockman

5/5 Stars
Jason, Jessica and Freddie were fantastic. In unprecedented and difficult times, nothing was to much trouble and I was kept informed and up to date throughout the process. I would recommend the team to any prospective tenant looking for a new home to rent! Thank you all.... Read more
Tenant
9th Nov 2020 (4 years ago)

C Dascalu

5/5 Stars
Jessica helped us and she was always available for any enquiry. We are happy with their services !... Read more
6th Nov 2020 (4 years ago)

S Anokye

5/5 Stars
Jessica and Jason are a credit to Bairstow Eves (Romford Branch). Me and my family were extremely pleased with the service they provided to us. Jessica was always available to answer any of our questions and was extremely helpful and responding to emails in a timely and professional manner. Jason is polite and helpful too. They were both supportive and also patient with us in the letting process. I would definitely recommend anyone to use Bairstow Eves (Romford branch) great service. Me and my family are extremely grateful to them for the service they provided. 5 stars all round.... Read more
Landlord
22nd Oct 2020 (4 years ago)

A Coman

5/5 Stars
Jessica really supported us with the letting process, really helpful and I would always recommend her expertise. Thank you!... Read more
Landlord
19th Oct 2020 (4 years ago)

S Omar

5/5 Stars
I have been with Bairstow Romford for a few years now and have been really impressed with the service. Jason in particular provides a personal service and takes the stress away of managing my buy to let property. Highly recommend the fully managed service.... Read more
Landlord
11th Oct 2020 (4 years ago)

J Sant

5/5 Stars
Excellent Letting Agents. They have been responsive and clear throughout the process. Put the flat on the market, they effectively negotiated great terms and a fair price. Great company to work with.... Read more
Landlord
10th Oct 2020 (4 years ago)

J Allen

1/5 Stars
Wanted to booked a valuation. Put through to four different people as each ic them could not help me. Ended up speakng to a fourth person in Southampton (I am in Romford Essex) who could not help me and wanted to transfer me again. I refused and told them they had lost my commission... Read more
21st Sep 2020 (4 years ago)

P Jenkins

5/5 Stars
Brilliant service Jessica Freddie and Jason is very responsive and helpful. I have rented my flat for a few years now and this is by far the best agent. Always handy if you need a quick let with good quality tenant with a reasonable rental income. Thanks again Bairstow eves romford... Read more
Landlord
30th Aug 2020 (4 years ago)

E Watson

5/5 Stars
Have been letting my property with Bairstow eves Romford for 6 years. They have been brilliant from start to finish. Wanted to say a big thank you to the team!... Read more
Landlord
12th Aug 2020 (4 years ago)

A Hamid

4/5 Stars
Thank you Jessica for prompt service... Read more
21st Jul 2020 (4 years ago)

J Driscoll

5/5 Stars
Jason has been my letting agent for almost 3 years now. I'm very pleased with the services he and his colleagues provide. Jason is always at the end of the phone when I need him. He is polite, helpful and friendly. I've always received a great service from Bairstow Eves and would definitely recommend them if you have a property to let. 5 stars!... Read more
Landlord
15th Jul 2020 (4 years ago)

Anonymous Homeseller

2/5 Stars
We didn’t get off to the greatest start And although our sale fell through wasn’t directly linked to them I didn’t find their service good. I found their handling of my property and pet poor. They had a vast staff turnover and shortages At the beginning which I feel meant they couldn’t give the service they wanted to deliver.... Read more
Seller
10th Jul 2020 (4 years ago)

Y Gencheva

1/5 Stars
Extremely disappointed and would not recommend this office to anyone. They were very nice until we signed the contract. We suspected our future landlord was in violation of our future contract (we were right) and we asked them about it on the day of the signing. They either lied to cover it or had no idea what the state of the property they are dealing with is in. So under their supervision (and lie) we signed a violated contract and they couldn't care less. I immediately emailed and no one has bothered to even apologize, let alone explain the situation. My partner went to talk to them in person and they had no comment, didn't care at all. Do not trust them and go somewhere else, these are not people you want dealing with your property/letting arrangements. Extremely unprofessional. Edit: based on this review I kept receiving random phone calls from the manager asking me to delete or edit it. He kept bothering me every few months on my private phone for the two years we were in the flat. Completely unprofessional considering I was sharing my honest opinion. Our moving out experience was also less than perfect - it took them more than 8 months to give us our deposit back. Not to mention the fact that the initial reason for this review was the fact that the landlord hadn't cleaned the apartment (as per contract). We were assured by BE we won't have to hire professional cleaners when moving out to even things out. We left the flat spotless and were still fined a cleaning fee for the landlord who lied about cleaning in the first place. This is an office that only takes care of the landlords and will continuously screw renters over in my experience. P.s. Don't bother calling me again, I won't edit or delete this. If you want better reviews start treating your customers accordingly.... Read more
Tenant
12th May 2020 (4 years ago)

S Kabra

4/5 Stars
Good value comes in small package, Same her with 'Bairstow Eves Estate agents Romford' package comes with small cost. very positive atmosphere.... Read more
11th Mar 2020 (4 years ago)

J bharakda

1/5 Stars
Apart from getting advertised, failed to attended, A single viewing even those during the day. Their telephones are pointless very rare to get an answer!I have yet to receive a copy of my contract got bored of asking in the end ! Even today when my exchange finally happened I got an email from Asim asking to leave review and congratulations, not even a phone call. This is the most impersonal service I have ever seen. Don’t get me wrong they introduced me to a buyer yes but they did not sell the house !... Read more
Seller
10th Mar 2020 (4 years ago)

K SINGARAJAH

5/5 Stars
I’ve know Jason (estate agent manager) for a few years. Jason is the centre manager who introduced Freddie to me who has been aiding me to find good tenants for my property. I am very happy with both their services and efforts in helping me. Without them I would’ve had such a smooth experience as a landlord. I appreciate all that they have done! They are amazing... Read more
Landlord
26th Feb 2020 (4 years ago)

R Ashton

5/5 Stars
me and my wife are new landlords and are renting out our first house, Jessica, Freddie and Jason guided us through the rental process, with great professionalism, we had a new tenant moved in within weeks of the property going on the rental market, and obtained a good rental value with great management rates, would defo recommend these guys if your looking to let a property... Read more
Landlord
20th Feb 2020 (4 years ago)

H Harding

5/5 Stars
Thanks to Jessica , Jason and Freddie for a fantastic service . Very helpful and made the process easy for us to understand.... Read more
19th Feb 2020 (4 years ago)

T Fowler

5/5 Stars
I was contacted by Freddie after registering my interest with properties to rent. Freddie had found one that matched my monthly budget & was the ideal place for myself & family. We found him very informative & welcoming, talking us through the whole process & answering all the questions we had. Bairstow Eves processed our paperwork quickly & the communication we had was good. It was reassuring to have been helped in such a professional manner... Read more
Tenant
14th Feb 2020 (4 years ago)

G (Gaigysyz)

5/5 Stars
Great support by Andreea-Ioana Plaku and their office in our house hunting journey. Very friendly and informative. Thank you!... Read more
Tenant
12th Feb 2020 (4 years ago)

Z Andrei

5/5 Stars
Very Friendly and helpful agency . Highly recommend !... Read more
10th Feb 2020 (4 years ago)

S Day

5/5 Stars
Wow - thank you for giving my daughter a brilliant service. The whole process was smooth throughout with the constant update calls. Would highly recommend this agency.... Read more
7th Feb 2020 (5 years ago)

B hassan

5/5 Stars
It was nice experience, great team(Jessica) And professional... Read more
17th Jan 2020 (5 years ago)

D Okuboyejo

1/5 Stars
Not once have I called them and they've picked up the phone, very disappointed. Don't go to them if you expect to talk to an agent over the phone.... Read more
30th Dec 2019 (5 years ago)

J Riby

5/5 Stars
V impressed with the professionalism and efficiency of this branch's Jessica Noble. Thanks!... Read more
11th Dec 2019 (5 years ago)

A Gujral

5/5 Stars
I was referred to speak to a Mortgage advisor called Zinta at the Bairstow Eves Romford branch by Asim, and she was very helpful, honest, and genuine in her advice. No hard selling. Pure honesty. Besides Asim and James, Zinta was another one that impressed me to the extent that I may use her services for mortgage arragement, despite having already made arrangements elsewhere. These guys - Asim, James and Zinta are the best I've dealt with.... Read more
10th Dec 2019 (5 years ago)

P Sawyer

5/5 Stars
Definitely worth writing a review and giving the guys 5 stars. From start to finish the guys are very professional, polite and very helpful. I moved into my property with ease and very smooth without any issues. Jason the manger went above and beyond to help out and made us feel very welcome in our new home. Special mention to Freddie who helped made this possible. Very happy costumers. Many thanks guys. Paul Sawyer... Read more
Tenant
14th Nov 2019 (5 years ago)

A cochior-tamas

5/5 Stars
Best agency in Romford. Nice and helpful people to deal with at Braistow Eves esspecially Freddie and Jason . They were very professional through the whole proces and helped us out with everything that we needed at any time. I highly recomend them to anyone who is Looking to rent a proprety. Thank you to the whole team... Read more
Tenant
13th Oct 2019 (5 years ago)

D Flasting

5/5 Stars
Staff at bairstow eves Lettings couldn’t be any nicer and more helpful. Only agency that I have called and that are willing to answer any questions no matter how simple they may seem. I’ve phoned on many occasions to ask and they answer without even thinking, the training the company provide seems to be brilliant. Would recommended this company!... Read more
Landlord
11th Oct 2019 (5 years ago)

R Jeetun

5/5 Stars
Staff are very courteous and caring. I was impressed by the level of communication and commitment by each staff. They will answer any doubts you may have and if unsure, they will find out and let you know. Aftercare was very good too, calling to make sure everything is ok. I have bought a flat from them 4 years ago and put a property for rent through them 2 weeks ago. Special thanks to Jessica N., Freddie W. and Manager Jason, they are assets to the company!... Read more
Seller
10th Oct 2019 (5 years ago)

N Eyre

5/5 Stars
There’s only one person I trust when it comes to property and that is Jessica. We’ve been working together for sometime now and she never disappoints with her delivery and customer service. Truly 5 stars, will definitely work with her again.... Read more
10th Oct 2019 (5 years ago)

L Saint

1/5 Stars
Be nice if they answered their phones... Read more
3rd Oct 2019 (5 years ago)

S Mutyasira

5/5 Stars
Had a lovely experience working with Jason Hatton . Jason made the process of letting very smooth and easy for me as a landlord. In general Bairstow Eves Romford are very attentive and helpful. I would recommend working with them and would use them myself in future. Thank you all :)... Read more
Landlord
23rd Sep 2019 (5 years ago)

S Anderson

5/5 Stars
I had such a great experience here, this is how an estate agent should run. They were excellent in keeping up to date with new properties comimg on the market and booking viewings in imedietly. The process was simple and easy. Very friendly and helpful staff. They had a spare key for when we managed to get locked out. Very grateful to them for finding us our beautiful new home. Highly recommended.... Read more
Tenant
25th Aug 2019 (5 years ago)

N Nagesh

5/5 Stars
Excellent service and attention to detail provided by the entire team. Met by Freddie Whealan at the property viewing who was professional and very helpful. Thank you for a seamless and enjoyable experience.... Read more
24th Aug 2019 (5 years ago)

C Santos

5/5 Stars
I edited this review because my opinion has since changed, i was so well taken care of through out all this moving process, i was treated with the utmost kindness and professionalism. I recommend this agency to everyone. I would like to give a special thanks to Jason and Freddie, you were both amazing and I'm so grateful to both of you for your care.... Read more
14th Aug 2019 (5 years ago)

L Parsons

5/5 Stars
We had the pleasure of dealing with Sophie in lettings, she was polite and professional throughout the process. Relocating was less stressful as we let Sophie know we had a certain date to work towards because of a new job. Based on what we’d told Sophie she kept in touch and let us know as soon any appropriate properties become available so that we could arrange a viewing. We found the property for us and couldn’t fault the service. We would recommend this estate agents.... Read more
Tenant
26th Jul 2019 (5 years ago)

B Richmond

5/5 Stars
Great experience, spoke to this young lad on the phone who was nothing but polite and helpful, went in to see him and even though he mentioned he had just started the professionalism he carried was excellence - a true credit to Bairstow Eves and their training program... Read more
26th Jul 2019 (5 years ago)

D palmer

5/5 Stars
Whilst searching for our rented property,which we found through Bairstow Eves Romford, we couldn't have asked for more from Jessica. She was professional, communicative and so helpful. She did a fantastic job from day one and we would highly recommend anyone looking to rent to use her and her team. Thanks for everything... Read more
Tenant
23rd Jul 2019 (5 years ago)

S Alex

1/5 Stars
HUGE DISAPPOINTMENT I wanted to buy my first flat and I’ve chosen one advertised by Bairstow Eves. Apart from scheduling a viewing they didn’t do anything. One month after the viewing I was still waiting for basic documentation from the other side and they weren’t helpful with the communication. 3 months later still nothing happened. I was calling them every day and they promised, they lied that the seller is 100% sure of the sale and they are working on it. A few days later the seller pulled back... I lost 3,5 months and huge amounts of money, but at least I got totally stressed out. They promised me also to send all the available flats to choose another one and go with that. Well, I still haven’t got that email... Real estate agencys should keep in touch with both solicitors, vendor and buyer to make sure everything is going how it should be. They don’t do anything apart from taking 2 pictures, write 4 lines and charge the seller after the purchase. I literally GOT SCAMMED. I honestly regret that I started dealing with them. 1 star is literally 1 star more than they deserve. Buying or selling, I would highly recommend you to avoid this office and go with Haart or Purplebricks instead...... Read more
Buyer
11th Jul 2019 (5 years ago)

D Natea

1/5 Stars
Impossible difficult to deal with. They charged us to renew the contract and then failed to do it. Landlord served us a notice to leave as she sell the property but agency did not refunded the fee charged for contract renewal. After we left the property in december, we did not received the deposit back as the landlord did not respond to phone calls and emails. 7 months after we moved out, they deducted £550 for God knows what and offered us the rest of money from the deposit after more than 20 emails and visits to the branch. The branch manager tried back in november to kick me and my then pregnant wife out of the office and everybody else was just watching. I cannot stress enough how bad they treated us. We was probably one of the best ever tenants for them and landlord, doing a lot of works to the house free of charge. We tiled the batheoom floor as was lino, we replaced the toiler, washing basin, bath mixer, shower mixer, washing machine, kitchen extractor, all the lighting throughout the house with LED panels, an LED chandelier in one of the bedrooms, powerflushed the heating system, installed Trvs to all the radiators, installed a water softner on water supply, installed external water and power supply in front drive, run power supllyto the back shed, planted roses and other flowers in the garden, etc etc. And all this in first year. After all this have been done, the landlord refused to extend the contract in april 2018 but did not let us know. The agency did not comunicatend all this to us and in october 2018 served us a 2 months notice to leave. This costed us £550 from deposit, time and hassle thanks to Bairstow Eves Romford. The contract was signed on behalf the agency by Victoria Picton and after she left the company, now we dealing with Ellie Miller. Ellie is the person who dealing with the landlord now and waste our time for the last 7 months. As a piece of advice, i strongly recommend you to never use them so you don't go through what we have gone.... Read more
Tenant
9th Jul 2019 (5 years ago)

EveKayTV

5/5 Stars
Thanks to Ellie Miller for helping and keeping me informed, it's much appreciated!... Read more
8th Jul 2019 (5 years ago)

D Ro?u

5/5 Stars
Thank you for all your help to Jason and Jessica for moving us out very quick into a new lovely flat and very close to our work too. Jason is really a problem solver when it comes to deadlines and paperwork. I’m really happy for everything they done for us.... Read more
Tenant
19th Jun 2019 (5 years ago)

S Staveley

5/5 Stars
Sophie Galley was extremely helpful. She kept me updated at all times as i was getting worried i would not get a place by the deadline. Bairstow Eves have been great and i would recommend them.... Read more
Tenant
4th Jun 2019 (5 years ago)

T Green

5/5 Stars
Bairstows eves gave great customer care from start to finish, they let my property promptly and to lovely tenants. I will definitely use them again and would recommend to anyone.... Read more
Landlord
15th May 2019 (5 years ago)

M landlord

5/5 Stars
Thank you Jason, Sophie and Tosan for all your help with renting my property. It is so nice to deal with a professional agency that cares about their customers... Read more
Landlord
16th Apr 2019 (5 years ago)

D Hallahan

5/5 Stars
Fantastic service from Jason and his team. Very Thorough and now are helping me with future properties.... Read more
5th Feb 2019 (6 years ago)

A Webster

5/5 Stars
James came and took us through the whole process taking all of the stress of selling and buying of our hands. I also wanted to mention the great service received throughout the transaction by Chelsea. I would 100% recommend!... Read more
Seller
22nd Jan 2019 (6 years ago)

N lewis

5/5 Stars
I can’t thank bairstoweves Romford enough for all there help with letting out our property, Jason Dan and Courtney we’re very helpful. Would deffenetly recommend.... Read more
Landlord
21st Jan 2019 (6 years ago)

P MIT

5/5 Stars
Great service from Romford Bairstoweve. Jason the lettings guy worked extra hard for us. Trying his best to make sure we were looked after well. They’re all a fun friendly team and thanks to staff like Courtney and Dan my queries always looked into to.... Read more
18th Jan 2019 (6 years ago)

K Uncut

5/5 Stars
I recently moved to Romford to start a new job and had been house hunting for nearly 3 months. I used all the website you could think of and emailed numerous estate agents in regards to property viewings. Many took long to reply or didn’t at all. As soon as I emailed Bairstow Eve’s I received a call from Daniel. Daniel was attentive and took note of all my needs and wants in a property. I was booked in for a viewing the next day. I met Daniel outside the property I enquired about but wasn’t what I was looking for straight away Daniel informed me of a property he believed suited all my needs and fell within my price range. A viewing was arranged straight away and I was driven to the property by Daniel himself. As soon as I walked in I knew this was the property for me. Daniel introduced me to my Landlords who were as great as he mentioned and it seemed that everything fit. Another agency had the property on the market too and when they finally contacted me took a long time to make the necessary steps to ensure I would get the property. By the time they were in contact Daniel had already sorted my offer and fixed in a move in date. Within two weeks of viewing the property I moved in. Daniel was patient, kind and went above and beyond to accommodate my needs both in the property and financially. I was never made to feel like a burden rather a friend in need. When I’d call it seemed like the whole team worked together as they would already know who I was. Courtney who also helped handle my paper work was really nice and patient too. I had a great experience with Bairstow Eve’s and thanks to Daniel and Courtney I’ve found my home.... Read more
Tenant
23rd Nov 2018 (6 years ago)

Louise

2/5 Stars
Overpriced fees to sell your property for not much in return... Read more
Seller
15th Nov 2018 (6 years ago)

C Parrish

5/5 Stars
Very happy to recommend Bairstow Eves. They provided excellent service in the sale of my house.... Read more
Seller
10th Nov 2018 (6 years ago)

S Gaffar

5/5 Stars
I am a tenant of Bairstow Eves and I highly recommend them. They are brilliant. The agents who work there are very helpful and you are guaranteed a quality professional service. They are reliable and will always get back to you if you have any questions, which I have personally appreciated. I highly recommend them to anyone looking for a property as you will not be disappointed with the service you will receive. Moving into a different property can be a daunting, stressful experience. However, they made the process enjoyable, pleasant and stress free.... Read more
Tenant
7th Nov 2018 (6 years ago)

T Garrett

5/5 Stars
I cannot praise them enough. Definitely the most helpful and kind employees who will go out of their way and actually help you as best they possibly can. Michelle, Chelsea and Dinta were absolutely wonderful from the get go. Extremely hard working group of people who make you feel incredibly comfortable. Thank you ever so much for all your kindness and hard work.... Read more
29th Oct 2018 (6 years ago)

K Arno

4/5 Stars
James came to price my house, was extremely knowledgeable and answered all my questions. The follow up call from Michelle was fantastic as she didn't put me under pressure to go ahead and sell and was sympathetic to my situation and very supportive, Thank you! Only little gripe was think there fees are a little high.... Read more
Seller
17th Sep 2018 (6 years ago)

M F

5/5 Stars
Have had a totally different experience selling my property through the Romford branch.James visited initially and then Michelle the manager came to visit giving advice through her experience. Chelsea and, Michael were always pleasant when doing viewings. Would highly recommend- Thank you... Read more
Seller
16th Aug 2018 (6 years ago)

Karen

5/5 Stars
Very pleased with the service received from Bairstows in Romford, especially Michelle, Chelsea and Michael. We had a few hiccups with potential buyers pulling out, but each time this happened they were straight on top of things, arranging more viewings as soon as possible. Finally we got over the line this week - would recommend!... Read more
Seller
14th Jul 2018 (6 years ago)

S Whelan

4/5 Stars
Used Bairstow Eves Romford recently. Specifically with Michelle and Chelsea. Very professional and helpful. Thank you... Read more
25th May 2018 (6 years ago)

A Sadik

5/5 Stars
Very good customer service. The staff is really helpful, professional and makes you feel important. We didn’t end up renting with them only because we decided to search in another area. One of the best experience with real estate agency one can wish for!... Read more
Tenant
5th May 2018 (6 years ago)

N Simpson

1/5 Stars
Poor service. The manager is an arrogant, rude and lier makes fake promises. Treats customers really bad. AVOID this branch at all costs... Read more
13th Apr 2018 (6 years ago)

S Davies

5/5 Stars
Great customer service from Georgia and Daniel in the Bairstow Eves Romford! Can’t thank them enough for helping me out new to all this so thanks guys!... Read more
1st Mar 2018 (6 years ago)

C Bordei

5/5 Stars
Best mortgage advisor that I’ve work with. Quick response , good advice and very friendly Thank you Dinta Highly recommended... Read more
14th Feb 2018 (6 years ago)

N Dhillon

5/5 Stars
Very professional and reliable, Dinta kept me informed with everything and I felt comfortable with the service I received...... Read more
10th Feb 2018 (6 years ago)

N Cherubin

5/5 Stars
Myself and my husband would highly recommend Dinta as a mortgage broker. She is very knowledgeable and endeavours to find the best deal she can after listening to your needs and requirements. Dinta has been very approachable at every stage and has always been there when we needed. She is so friendly and trustworthy. A financial advisor for life!!... Read more
9th Feb 2018 (6 years ago)

M BOURHIS

5/5 Stars
If you are looking for a broker, ask for Dinta! This lady is amazing, she has helped us through every single stage, always picked up the phone and answered any of our queries. When you buy a house, especially for the first time, you don’t only need someone who knows the job, you also need someone that will reasure or be honest with you when necessary and this is also why I would recommand her to anyone I know. You will not be dissapointed !... Read more
Buyer
31st Jan 2018 (7 years ago)

L Shah

5/5 Stars
We have been renting with Bairstow Eves for about 4.5 years now, although it wasn't always great, since the change in the property manager, we've seen a huge different in the responses and service and support received in the last few months. Special thank you to Louise Simpson who has not only been promptly dealing with our issues but also follows up on if the maintenance has been carried out. Good work, keep it up! - Rohima & Fokrul.... Read more
Tenant
4th Oct 2017 (7 years ago)

A Benton

5/5 Stars
Really helpful and were really quick at getting me viewings for some flats. And they kept me posted on updates when I chose a property to rent. Ron was really great and walked me through everything I needed and the agreement was all sorted super fast! Great friendly people would reccommend!... Read more
Tenant
9th Aug 2017 (7 years ago)

A Dosoftei

5/5 Stars
Efficient and very friendly staff. They do the best to help the customers. Thank you!... Read more
6th Jun 2017 (7 years ago)

E Potapova

1/5 Stars
Dreadful experience!!!! Unprofessional and poor services!!!! After the viewing, we've been suggested to increase the money so the owner of the property can achieve the asking price. Our offer has been accepted by the owner and we've have been told by the manager that property will be taken from the market. Our mortgage broker started the process but after a few days later we have found out the property has been taken by another buyer. I had to make the number of calls and write emails to clarify what exactly happened and no one was getting back to me on time. I'm not surprised why this agency has so many bad reviews. I would never recommend them!!!... Read more
Buyer
21st Apr 2017 (7 years ago)

I Azgorova

1/5 Stars
what we experienced with this agency was terrible...agent showed us an apartment to rent and started often ringing us and asking us whether we want it..One Thursday we gave a deposit 500£ for this apartment and we agreed on Saturday to go to begin to fix documents.On Saturday we went to the office at 9.30 am but our agent was not there, and they said she would come in 1 pm we returned to 1 nM but she had not come...and so began the search for the agent .Monday she was not working Tuesday she was at work and started paperwork on Wednesday again disappeared she knew that we hurry and the deal was to strike on Friday. Thursday she came to work and said that paperwork and will ring an hour but she doesn't ring...We called her and she said the owner of apartment accepted another offer sorry!!!!! We were in shock!!!!This woman left us on the street and had to live in friends...and she offered to give us the same apartment but free after a month this woman was joking with us!!!!!!!!... Read more
Tenant
2nd Apr 2017 (7 years ago)

D Gawler

5/5 Stars
Very good estate agents. Me and my partner was advised guided and helped by Ron all the way through the service which led us to a property we our now also sighing the paper work for. Thanks.... Read more
27th Mar 2017 (7 years ago)

L Cristian

5/5 Stars
I can not say more then that.If i had possibility to give them 1000 stars belive me is not enough for describe the whole team from Romford office.Brilliant people there,nice and charming.They help me whit so much patience and they guide me trough all process.Was the first time for me when i let something.If somebody gone ask me if i know a good letting agency where your nationality don't count be sure i gone tell them about Romford office.Thank you guys for everything thing you did for me and make me feel equal with my adoptive country!!Big hug for all the letting officer who's working in Romford office... Read more
Landlord
8th Mar 2017 (7 years ago)

D Barnard

5/5 Stars
I have just completed on my flat and have had an excellent experience using BE. What should have been a straightforward transaction became quite frantic due to silly deadlines being demanded by my buyer and inefficiencies from their solictors. The BE sales coordinator was brilliant with a professional approach and excellent communication. I would highly recommend them.... Read more
Seller
3rd Mar 2017 (7 years ago)

A M.

1/5 Stars
Worst experience ever. Tried to find out more about properties to rent, they just took my number and never called back. Quite arrogant staff. I would never recommend it to anyone. There are many more agencies way more helpful and more profesional than BE.... Read more
Tenant
23rd Jan 2017 (8 years ago)

H 19

1/5 Stars
They will do all they can to sell, even if it means giving half truths, missing off vital information, not answering your questions, and putting a lot of time pressure. Do not trust them.... Read more
5th Dec 2016 (8 years ago)

A Oancea

1/5 Stars
Very dissapointed about this company service, absolutely awful! I paid the holding deposit for a property and then they told me that is not possible to give me the property because"the landlord is not picking up the phone".Ok, i did trust them, but then the things get worse, they was trying to show me other properties which obviously i didn't want them as was not what i was looking for! Plus, when Jameson show me another property, he was so surprised that i paid the holding deposit,"oh, really?"then everything went very clear, the property went let agreed but with 50£extra.I called them and they still saying to me that the landlord is not picking up the phone! Now i'm waiting for my money back.Jameson and Ozlem Belindir absolutely 2 liars,never get a contract with those people.You have all the chances to become homeless.You can't play with people's lives like that!... Read more
13th Nov 2016 (8 years ago)

Graham

5/5 Stars
Jade, James and Oz in the Bairstow's Romford team carried out a first class job of marketing my property. The property photos were high quality and the team coordinated excellent tenant viewings and provided me with expert advice on contracts etc. I would definitely use them again.... Read more
Landlord
9th Sep 2016 (8 years ago)

H McCarthy

5/5 Stars
Recently rented a property through Bairstow Eves and the speed of service from viewing the property to moving in was fantastic! I would highly recommend this friendly and efficient company.... Read more
Tenant
27th Aug 2016 (8 years ago)

M uddin

5/5 Stars
Oz at bairstow eve was amazing. Super professional and very thorough. Jason was also very helpful throughout the whole process. I was well informed at all times and they looked after my property as if it was their own. I have already recommended to other friends!... Read more
Landlord
17th Aug 2016 (8 years ago)

V Jones

5/5 Stars
If your looking for a property then I would highly recommend Bairstoweves. The romford branch team are knowledgeable and friendly from the moment you step in the door till the moment you leave. I'd like to say a particular thank you to Jason for all his help and kindness through this stressful process. He was very professional and really just went that little bit further in finding us what we wanted. He sold us a dream. I can not fault bairstowes team, they have been nothing but amazing! Victoria... Read more
21st Feb 2016 (8 years ago)

J J

1/5 Stars
Yes people there were friendly, but that's about it. First off, paid a 'reasonable fee' of £300 and spent 30 minutes writing down every personal detail for a background check. Then paid another £125 for contract drafting. Took them almost 3 weeks to draft the contract. Finally they will frequently close early or have no one in the office during opening hour. I would rather take the risk using Gumtree next time than use BE again... Read more
Tenant
21st Oct 2015 (9 years ago)

A Basharat

5/5 Stars
Ozlem Belinder has been very helpful all the way through the process and she has kept us informed and guided us all the way. She is a great asset for Bairstow Eves Letting Romford. Bairstow Eves Letting have delivered on what they said and our flat let was agreed within a week after the appointment and we have been pleased with that. In line with our agreement. We have been pleased with Ozlem and Jasen through out the process.... Read more
Landlord
22nd Jul 2015 (9 years ago)

J Knowles

5/5 Stars
I cannot rave enough about the customer service I received from these guys! Especially Astrit, he answered every question I had in a prompt and professional manner and even helped to arrange my house insurance. Great guy who goes that extra mile! I would definitely recommend these guys to me friends and family in the future... Read more
19th May 2015 (9 years ago)

A Cmn

5/5 Stars
Let my property through this office and received 5 star service from day 1! The team found me great profesional working tenants. Jason was helpful, honest and productive at all times. Oz & Ash offers great customer service and always went the extra mile to help! Really happy with this let and would definetly recommend everyone to let via bairstow eves in romford.... Read more
Landlord
15th Apr 2015 (9 years ago)

T Cullen

4/5 Stars
Very nice and helpful people to deal with at Bairstow Eves in Romford especially Ozlem. Good experience overall.... Read more
31st Mar 2015 (9 years ago)

A Young

5/5 Stars
We were looking for a two bedroom apartment, and walked into this branch, where we met Oz. Oz was really helpful, knowledgeable and very efficient. Definitely would recommend this branch to any of my friends.... Read more
28th Mar 2015 (9 years ago)

N Hawksbee

5/5 Stars
helpful and understanding , nice people to deal with and reasonable fees... Read more
13th Oct 2012 (12 years ago)
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