Temi was really helpful and friendly through the rental process, even though I ask a million questions and am new to the UK renting system.
I honestly don't know where all these top reviews came from, so I'll share my story between me and KFH. They promised great and looked professional when showing me the flat (some wrong information provided during the progress, although I believe they're not intended to), but I faced very different situation after signing the contract with them. I couldn't get any useful information about council tax or utility bills after sending several emails for inquiring, I couldn't get the broken shower fixed after several emails with no reply, I couldn't get any solution when reporting severe formaldehyde odor in the bedroom beside "that's serious are you sure?", not to mention other inquiries that were ignored. Maybe the property manager is either too busy or thinks me as a tenant not worth paying attention to(they even got my name wrong on the contract and I needed to remind them several times to correct it). All these happened within the first 10 days after I moved into the flat, how can I be satisfied or being optimistic here?
Not very responsive, not recommended based on my personal experience.
I was serviced by Kirti: she's been extremely helpful and supportive. Great service!
Filippo de Rosa
DO NOT GO THERE !!!!
PLEASE go for an other agency, they are the worst EVER ! They advise a furnished property without furniture. Let you live without it but paying full amount of rent. They are terrible, the worst don't got there ! There are plenty of other nice rental agency in London.
Bradley has been a super help - great communication and diligently follows up on all stages of the sales process.
Daniel was extremely efficient and helpful throughout our buying process. Although the process took a little while, he made sure that everything was done as quickly as possible and was always happy to show us around the property and answer any questions, however irrelevant !!
We were very lucky to have Georgina handling the sale of our flat.
She’s been brilliant right from the start…Professional, friendly and communicative throughout the whole process, we couldn’t have asked for a better agent!
Avoid Avoid. Poor service from the start with Jibby and the on and off property manager Thomas Evans. It cost me 13% to manage my property, they hardly did anything. When they did manage my property such as, they charged me £150 for wool mesh to cover holes on floor and labour. The holes were not all covered and I had to have the work redone again. I had to manager my property. My tenants also complained that they could never get hold of the property manager and waited a long before the call was returned.. worst experience possible fir myself and tenants. I wouldn't recommend this letting agency.
I recently was searching for a property in London. Taymour from MyLondonHome showed me round 3 properties that he thought would match what I was looking for. We were very happy with one of the properties but unfortunately other parties were interested and we missed out. Taymour was very helpful and tried to push our application, guiding us to how it could be more successful. When sadly we did not get the property, he was ready with other properties to show us to match our needs.
Horrible property management service. Same as another reviewer wrote, they are very good in taking your money and then disappear when you need their service. It's been 2 months since we've moved out from the property and we still haven't even heard about when we will get our deposit back, although have spend our in sending emails and phone calls. Will be taking legal actions against them this week. Avoid this agency.