Temi has been excellent help throughout the rental process for my partner and I. She has been extremely supportive and her communication was amazing. We really appreciated all of her help and her expertise. We are so happy in our new apartment, thank you so much!
I honestly don't know where all these top reviews came from, so I'll share my story between me and KFH. They promised great and looked professional when showing me the flat (some wrong information provided during the progress, although I believe they're not intended to), but I faced very different situation after signing the contract with them. I couldn't get any useful information about council tax or utility bills after sending several emails for inquiring, I couldn't get the broken shower fixed after several emails with no reply, I couldn't get any solution when reporting severe formaldehyde odor in the bedroom beside "that's serious are you sure?", not to mention other inquiries that were ignored. Maybe the property manager is either too busy or thinks me as a tenant not worth paying attention to(they even got my name wrong on the contract and I needed to remind them several times to correct it). All these happened within the first 10 days after I moved into the flat, how can I be satisfied or being optimistic here?
Not very responsive, not recommended based on my personal experience.
Really good service from the team, especially Ben. Always available on the end of the phone, and made sure that the process was quick and painless. It took just one week from being told about the property to signing the first documents! Ben stayed late to help get us set up, and went the extra mile to get everything sorted as quickly as possible. Very personal people who are interested in helping you out and would highly recommend.
Received two very rude and aggressive cold calls from a bairstow agent who proclaimed himself to be "KING OF BATTERSEA", badmouthing my current estate agency and instigating I am an idiot to not sign up with him.
Recently, when we called bairstow battersea enquiring about another house on sale with them, same "king of battersea" told us bluntly that THEY CANNOT SHOW US THE PROPERTY UNTIL WE REDUCE PRICE ON OUR FLAT!!.
These condescending pressure tactics doesn't work on most people but I fear for older and vulnerable people who may be his targets!!
The renting process was easy and smooth. Joao and Emanuel gave me excellent advice, and they were both professional and friendly.
Antti Olavi NIRONEN
Avoid Avoid. Poor service from the start with Jibby and the on and off property manager Thomas Evans. It cost me 13% to manage my property, they hardly did anything. When they did manage my property such as, they charged me £150 for wool mesh to cover holes on floor and labour. The holes were not all covered and I had to have the work redone again. I had to manager my property. My tenants also complained that they could never get hold of the property manager and waited a long before the call was returned.. worst experience possible fir myself and tenants. I wouldn't recommend this letting agency.
Al is a gem of person and very supportive. Would highly recommend him to get honest advise and support you expect from a property agent.
Horrible property management service. Same as another reviewer wrote, they are very good in taking your money and then disappear when you need their service. It's been 2 months since we've moved out from the property and we still haven't even heard about when we will get our deposit back, although have spend our in sending emails and phone calls. Will be taking legal actions against them this week. Avoid this agency.