J Jones
Ali has been outstanding... Read more
28th Oct 2024 (11 weeks ago)
M Young
Great communication and service, it was mine and my partners first time ever viewing a property, Jake showed us around, he was very knowledgable about the property, answered all of my question's and made us feel comfortable. He was also very accommodating when we wanted to do another viewing with our family members. He gave us good first time buying advice which was really appreciated! Nothing was too much of an ask. We couldn’t be happier with how the process went and are in love with our new home. Massive shoutout to the whole Wadebridge team, they always answered the phone quickly and kept me updated through all of the processes which as a first time buyer is something I really wanted. Couldn’t be happier!... Read more
Buyer
18th Sep 2024 (17 weeks ago)
K Messenger
Brilliant, professional and helpful throughout the process. As first-time landlords with a fairly large, rural house, working to a personal timescale as we are relocating, it was so reassuring and helpful to be talked through it all! Highly recommended. Thank you, Ali!... Read more
Landlord
10th Aug 2024 (22 weeks ago)
B Dracup
Great estate agents, excellent to deal with. In particular Debie Browning and also the client care and sales progressor Elle Walpole who was most helpful in getting everything completed in good time.... Read more
S Snitch
Appalling service from the lettings team I will not be using them again and am now marketing my house with another local agent who turn up for viewings, and answer the phone when I call them.
Save your time and money and dont bother with these agents!... Read more
Seller
22nd Jun 2024 (6 mo. ago)
M Dunstan
A great agency for landlords. The team are really friendly and organised, and always on top of all of the details. Ali is my property manager, and is really helpful and flexible in making sure the tenants are well looked after, as well as ensuring I'm informed along the way.... Read more
Landlord
12th Jun 2024 (7 mo. ago)
Colin
Absolutely faultless from start to finish.
Polite and professional,,from initial viewing and valuation to completion, cannot thank them enough,... Read more
Seller
8th Jun 2024 (7 mo. ago)
F Digital
We have been dealing with a lot of estate agents recently but Ali at the Wadebridge office has been, by far, the most professional, helpful and friendly. Everything has gone exceptionally smoothly and completely stress free. Highly recommend and will be using them again in the future.... Read more
17th May 2024 (7 mo. ago)
W err
Great service and good communication throughout the sales process. Our contacts Mark and Elle were professional and responsive and I would thoroughly recommend.... Read more
Seller
6th Feb 2024 (11 mo. ago)
G Pearson
After experiencing a poor response to my listing with a prominent local estate agent here in Cornwall I decided to switch to Bond Oxborough Phillips in Wadebridge and immediately got a flow of potential buyers through my door, ending in a firm offer ! The Wadebridge staff have been extremely helpful and friendly throughout the advertising and conveyancing process and I can thoroughly recommend them.... Read more
Seller
31st Jan 2024 (11 mo. ago)
R Staple
Efficient and professional service... Read more
30th Jan 2024 (11 mo. ago)
T Tancock
I’ve been working with Ali in lettings for a while now & she’s always been really professional & organised.... Read more
Landlord
30th Jan 2024 (11 mo. ago)
P Drury
It is early days in our house purchase, but I am already so impressed with the level of service from Jake and Debie. They have gone the extra mile already. Outstanding.... Read more
Buyer
30th Jan 2024 (11 mo. ago)
K LeRoi
Fantastic luxury estate agents... Read more
14th Jan 2024 (11 mo. ago)
K Harrison
Debbie was so helpful with her extensive knowledge of the local area, from schools to transport links. She understood our needs and did her upmost to find the best solution properly for us. Really easy to deal with and always available to answer any questions.... Read more
23rd Dec 2023 (1 year ago)
L Olczyk
Ali has your back! Couldn't recommend her enough. She was helpful throughout the entire process of letting with the agency. Thanks again Ali!... Read more
Landlord
18th Dec 2023 (1 year ago)
S Bartley
Amazing experiance, super helpfull and lovely team, felt like they went out of there way for us... Read more
9th Dec 2023 (1 year ago)
D Carter
Special thanks to our agent, Ali,
who organised our rental property. Very professional, great communication from start to finish and made the whole process very easy with zero stress. Would happily recommend!... Read more
Tenant
5th Dec 2023 (1 year ago)
K Lad
Excellent service again; the second time we’ve used BOP to rent out our house and they did a great job. In a place overrun with holiday lets, this is the place to go for long term family rentals for local people.... Read more
Landlord
5th Dec 2023 (1 year ago)
D Woodside
I came to Ali & Angie at Bond Oxborough after an extremely dispiriting experience with a local competitor. By that stage, I was anxious to let my property ASAP and stipulated that ideally I wanted a tenant who did not need to give notice. Ali was very organized and proactive, sourcing me a choice of tenants within about 10 days. A tenant moved in just 23 days after I gave the green light to Bond Oxborough. All fees are as described; no nasty surprises. The tenant is happy, I am very happy and I'd highly recommend anyone who is seeking to let a property in Wadebridge to deal with Ali and Angie. They know the market and walk the walk, rather than just talking the talk.... Read more
Landlord
4th Dec 2023 (1 year ago)
J RICHARDS
We’d like to say how wonderful Callum has been since we first made contact after our sale fell through with another agent. He listened to our experience and was skilled in communicating how he felt BOP could help us secure a sale. Never pushy, or over promising anything. He gave us some hope again. He was able to put together a strategy for our new launch with him. He understood what we needed and presented it in a very exciting, dynamic way. We felt we were important to him, and felt totally comfortable putting our house in his hands. We were then incredibly impressed with the marketing materials. The brochure, wording, photographs and online advert were excellent. It was a nice touch that Callum was the one who did all the promotional work aswell. He’s really made our house selling process manageable. Thank you!... Read more
Seller
29th Nov 2023 (1 year ago)
T Keer
Polite professional and personable service.... Read more
27th Oct 2023 (1 year ago)
C savage
I was very happy with the service provided by Emma Champion at Bond Oxborough Phillips who made sure our cottage purchase went through despite some major problems and delays. She chased up others in the chain and kept us in touch with what was going on. Many Thanks!... Read more
Buyer
13th Oct 2023 (1 year ago)
V Phillipson
I've used a number of Estate Agents over the decades. BOP were up there with the best of them. Our experience was a very good one. The whole team were professional, yet approachable, polite, and honest. They were well appraised of the market. The fact that we would consider using BOP in the future speaks for itself.... Read more
4th Oct 2023 (1 year ago)
N Edworthy
Ali from Lettings is professional, goes above and beyond and I can't recommend BOP or Ali enough. It's been a pleasure. Sincere thank you for your kindness, attention to detail and responsiveness, during a really stressful time in my family life. You helped more than you know. Warmest regards... Read more
Landlord
25th Sep 2023 (1 year ago)
S Buckland
Brilliant experience from start to finish - the property was as described on the advert and our perfect little home for our holiday getaways. We simply love it. Debie was prompt when it came to our emails and was a great help! Would not hesitate to use them again :)... Read more
23rd Aug 2023 (1 year ago)
B Holland
Debie and Emma have been fantastic all the way through. Emma has been great at keeping the solicitors on their toes!! Couldn't have asked for more, thank you... Read more
16th Jun 2023 (1 year ago)
C Lewis
Very friendly and helpful staff... Read more
16th Jun 2023 (1 year ago)
A Mooney
I have always found the lettings team professional and enthusiatic about their work and what they do. We have dealt mostly with Ali and Angie and they are both fast and ready to respond to dealing with things and always willing to work with both the landlords and tenants and build lasting relationships not just a short term money making exercise. They obviously take pride in finding and supplying the right homes for people to live which is such an important role and one that they take seriously. We would definitely recommend them.... Read more
Landlord
27th May 2023 (1 year ago)
R Brewer
Emma was very helpful from start to finish. Highly recommend BOP... Read more
17th May 2023 (1 year ago)
M Thomas
We have just sold our property with Bond Oxborough Phillips and have been extremely impressed with the service provided by the team.
Throughout the sales process from initial pricing to completion, we have been supported in a professional and thoughtful manner. We always felt we could pick up the phone and get an update.
We would especially like to call out the support given by Emma who has taken us on the post-sale journey and kept us (and the buyer constantly informed.
We had initially bought this property 5 years ago with Bond Oxborough, so based on that excellent experience, we were more than happy to engage them for the sale.... Read more
Seller
23rd Apr 2023 (1 year ago)
S Mellor
Highly professional and knowledgeable staff who truly care about finding the right home for you. Our experience was they listened to us gave advice and followed up with out prompting. If you are looking for a home call in and see Robin, Callum and Jake they are kind and considerate and will go the extra mile.... Read more
31st Mar 2023 (1 year ago)
B Parker
Great service from Emma. She really kept the information moving along the chain and has been so helpful with our house purchase.... Read more
Buyer
16th Mar 2023 (1 year ago)
V alegra
We have had an outstanding experience with Bond Oxborough Phillips Wadebridge. It was a super easy and stress free process and within 3 days of viewing the property we have already signed the contract. Ali gave us a great customer service. Couldn't recommend it more.... Read more
Tenant
14th Mar 2023 (1 year ago)
C Starborough
Professional service.Helpful and knowledgeable. Highly recommended... Read more
27th Feb 2023 (1 year ago)
N C
My experience of the last 2 years as a landlord and (premium service) client of the Lettings team at BOP Wadebridge included:
- Maintenance issues left unaddressed
- Flawed property inspection and condition reporting
- A missed deadline for electrical certification
- Inability to source and engage contractors when needed
- No rent increase advice during tenancies, despite very strong market conditions
- Constant need to check appropriate follow-up action has been taken
- Sudden departures of Lettings Manager and staff without explanation
- Rental statements lacking key information
- Replacement Lettings staff with no real estate experience
- Chaotic closure of client account
True, we received compensation from the business owner for some of these failures - after pressure. But what we really wanted was a reliable and professional service. The ongoing service inadequacy created effort and stress instead of reducing it.
Why not just leave? Because a nasty clause in the small print of the firm's property management contract means it can only be terminated together with the existing tenancy. So, put up with poor service or evict your tenants - how ethical! It's clear whose interests BOP are protecting most. The good news is there are several alternatives nearby...... Read more
Landlord
27th Jan 2023 (1 year ago)
G Roberts
The team of Bond Oxborough Phillips, are extremely friendly, passionate and professional in their manner, they thoroughly supported us with regular updates throughout the whole purchasing process, thus returning our calls promptly.
Overall, an excellent client experience.
Thank you.
GDR.... Read more
Buyer
23rd Jan 2023 (1 year ago)
E Ward
We have recently completed a flat purchase with BOP Wadebridge, and from initial viewing with Callum Bate to seeing through the purchase with Emma Champion & all the advice we have had from Debie Browning, I can highly recommend this amazingly professional and efficient team. Would not hesitate to recommend them to anyone. You really feel they have your best interests at heart and aren't just pushing you to make decisions that may not be right for you.... Read more
Buyer
23rd Jan 2023 (1 year ago)
L Morgan
Really great service and responsiveness from Ali throughout the rental process. Would be recommend BOP Wadebridge :-)... Read more
Tenant
22nd Jan 2023 (1 year ago)
L Johnson
Ali at the Wadebridge office was fantastic! She was with us throughout the whole process of the move, answered any queries we had straight away and was just an overall lovely person! Thank you so much Ali we LOVE our new home!!... Read more
Buyer
21st Jan 2023 (1 year ago)
J Paul
Emma Champion was fantastic, chasing our move along.She always responded quickly to enquiries.
I would not hesitate to use BOP again... Read more
21st Jan 2023 (1 year ago)
T Anthoney
The team were really helpful, dealing with both our sale and purchase. Emma was fantastic at chasing up progress for us and the whole team were really easy to get hold of and acted on things quickly.... Read more
Seller
6th Jan 2023 (2 years ago)
P Huts
Brilliant from the first viewing through to completion. Thank you for your hard work.... Read more
22nd Dec 2022 (2 years ago)
B Prowse
We would like to nominate Emma Champion a super hero, we had a very challenging journey on our purchase of our new property in Cornwall but it has proved to be so worthwhile, and throughout this journey Emma lived up to her name ( champion ) and fought for us tirelessly, we could not have asked for a better service than what we received. thank you so much Emma.... Read more
Buyer
17th Dec 2022 (2 years ago)
D Bolger
Excellent service throughout the sale process, a great team effort, but special thanks to Callum and Emma. Don't hesitate in having Bond Oxborough Phillips represent your property sale.... Read more
Seller
17th Dec 2022 (2 years ago)
T Lang
We wanted an up to date valuation on our property. Callum turned up on time, smart professional and very knowledgeable.
Callum is a great asset to BOP and we would have no problem using him and the company if we did sell.... Read more
10th Dec 2022 (2 years ago)
C Danks
I sold my property through BOP and received amazing service throughout from both Mandy and Emma.
Both were incredibly pro-active in moving the sale / purchase forwards (much needed in the conveyancing process) and were always a pleasure to deal with.
Would recommend wholeheartedly. Thanks for such brilliant service.... Read more
Seller
15th Oct 2022 (2 years ago)
W Lowry
Had great service from Rachael @ Team at the Wadebridge office. Really easy to deal with, produced great photos/Virtual Tour and ultimately produced a sale at a price we was happy with. Would definitely use again.... Read more
Seller
7th Sep 2022 (2 years ago)
E Warneford
Would highly recommend . Everyone in the office was extremely helpful and made the process of getting our property on the market very easy.... Read more
Seller
7th Sep 2022 (2 years ago)
T Bell
Callum has been a pleasure to deal with, professional and responsive to the many questions I've asked. I would recommend him and Bond Oxborough Phillips to anyone looking to sell or purchase a property in the south west.... Read more
27th Aug 2022 (2 years ago)
P Kearney
Calum has been enthusiastic and helpful, a great asset for Bond Oxborough Philips... Read more
23rd Aug 2022 (2 years ago)
J O'Gorman
Ali has been really helpful throughout the process of finding our rental - good communication and prompt actions, thank you.... Read more
Tenant
9th Aug 2022 (2 years ago)
G GB
I have recently contacted the Wadebridge office and spoken with Ali on several occasions. Ali is professional on all levels, really helpful and so lovely! She helped me with an appointment I had and went above and beyond, she is a credit to the company. Totally.... Read more
27th Jul 2022 (2 years ago)
S Dutkevi?i?t?
Wonderful and friendly staff. Would recommend these estate agents as they go above and beyond to help secure a house. Big thank you to Ali!... Read more
22nd Jul 2022 (2 years ago)
L Bettles
Zoe has been my go to for any queries both with rental properties and sales. She is always dedicated to solving problems that may arise and you can count on her for regular communication. She makes sure everything runs smoothly and trouble free.... Read more
21st Jun 2022 (2 years ago)
Addie
Friendly agents and quick responses to any queries.... Read more
20th Jun 2022 (2 years ago)
I live 150 miles from the property that was sold and estate agent dealt with everything without us having to be present. We just left them our keys and they dealt with the sale.... Read more
Seller
23rd May 2022 (2 years ago)
J V
We have recently bought a property through the Wadebridge office and Zoe has been fantastic. She has really gone the extra mile in helping things go smoothly. I thoroughly recommend.... Read more
Buyer
28th Mar 2022 (2 years ago)
D Barnes
Had a great experience using this Estate agent. Would definitely use them again. Debie was always at the end of the phone, and knew exactly what was going on with the sale and is very knowledgeable. Made it a very smooth experience! Thank you... Read more
Seller
13th Feb 2022 (2 years ago)
A Crystal
Great service with very good communications through a tricky and time pressured sale, thanks Debie.... Read more
Seller
10th Feb 2022 (2 years ago)
R McCreeryBreen
Chloe was a brilliant help in helping me find a property to rent. Easy to communicate and very straightforward process. Would highly recommend... Read more
Tenant
4th Feb 2022 (2 years ago)
A Quinn
Charlie Jenkins was straightforward, honest and easy to deal with. Cheers Charlie!... Read more
28th Jan 2022 (2 years ago)
L ashcroft
Normally very good service whenever I contacted them. They were a bit slow on getting back to us with progress information. Couple of times they weren't in office when said they would be so I had wasted trips into town with paperwork. But I will be using the again as they have chosen excellent tennants for me.... Read more
Landlord
14th Jan 2022 (2 years ago)
Very dissappointing.Did not push our property at all.... Read more
Seller
12th Jan 2022 (3 years ago)
J jenkins
Everyone at Bond Oxborough Phillips were great to deal with; Mandy, Mark, Debie, Charlie & Zoe all really professional and responsive.... Read more
9th Jan 2022 (3 years ago)
P Lobb
Very impressed with the friendly, professional service we have received from the Agency as a whole. Special thanks to our superb Sales Negotiator Charlie Jenkins who has gone above and beyond to secure a sale for us. Highly recommend the whole team in the Wadebridge office!... Read more
Seller
16th Dec 2021 (3 years ago)
A Poullouras
They know their job and are very efficient, that makes the job of selling stress free. They are a pleasure to deal with, Debbie and Zoe were absolutely great, I would highly recommend them.... Read more
Seller
15th Dec 2021 (3 years ago)
J Alcock
I have used Bond Oxborough Phillips to rent out my property for over 2 years now and can safely say I have never had any problems with them. The letting manager there, Josh Galvin. Is always only a phone call/email away and is always eager to help, no matter how big or little your query is. The same can also be said for the rest of the friendly staff there I have had the pleasure of dealing with. Top notch couldn’t recommend enough.... Read more
Landlord
10th Nov 2021 (3 years ago)
A Arkwright
BOP only had two weeks to find a tenant for a six month AST. Chloe presented, measured up, did the viewings, arranged the let - excellent job.... Read more
Landlord
10th Nov 2021 (3 years ago)
I cook
I found Bond Oxborough Phillips very professional in everything they do. Very polite and friendly manner. I would definitely recommend them.... Read more
9th Nov 2021 (3 years ago)
A BUCKINGHAM
We are very impressed with the professionalism and efficiency of BOP. Zoe dealt with our sale and was extremely pleasant and helpful. Would most definitely recommend this agency.... Read more
Seller
4th Nov 2021 (3 years ago)
S Murphy
We sold our house recently with Bond Oxborough Phillips and the service was brilliant.
Charlie who dealt with our sale was quick, attentive and honest with the whole process, and we would definitely recommend these guys.... Read more
Seller
14th Oct 2021 (3 years ago)
R Toms
Zoe the young lady representative was excellent... Read more
12th Oct 2021 (3 years ago)
N Williams
The team at BOP Wadebridge were superb throughout the sale of my property. Thanks to all their hard work I achieved an efficient sale and felt well looked after by the team as a whole.... Read more
Seller
2nd Sep 2021 (3 years ago)
I hemmings
Well advertised . First to see purchased at the asking price.
Third on the trot... Read more
Buyer
1st Sep 2021 (3 years ago)
M Meakins
My sale went through to completion relatively quickly despite a few holdups with the purchasers solicitors.Having been in the business myself for 30 years I monitored the sale progress in some detail and found Bond Oxborough to have been the right choice to sell my house.... Read more
Seller
1st Sep 2021 (3 years ago)
D North
A very helpful team that couldn't do enough to help. We would highly recommend.... Read more
13th Aug 2021 (3 years ago)
Y Gungor
BOP Wadebridge team, especially Zoe and Josh who looked after us, were fantastic; they were friendly, professional, and clearly knew what they were talking about. It was quite refreshing, especially after a couple bad experiences we had in the area. The process of securing the property with BOP was also very clear and easy - our whole BOP experience was just great, and I can't recommend them enough.... Read more
11th Aug 2021 (3 years ago)
L Webster
Excellent Zoe was amazing at the Wadebridge shop... Read more
30th Jun 2021 (3 years ago)
P Harrison
I cannot speak highly enough of the team in Wadebridge. ALWAYS someone to answer calls, extremely polite and helpful. I have both sold and purchased a property through this office and have, at all times, been treated with the utmost respect and courtesy. A big THANK YOU.... Read more
Seller
22nd Mar 2021 (3 years ago)
S Phillips
From our first meet at the house with the agent, Debi (Deb's from BOP's) our initial thoughts were that Debi was very professional. Now a day away from completion, having got to know Debi, and Mandy, I can say it has been a pleasure to speak with them throughout.... Read more
10th Mar 2021 (3 years ago)
N Westwood
James and Philippa were extremely helpful with the sale and purchase. They were both friendly and professional.... Read more
Seller
27th Jan 2021 (3 years ago)
D Herring
Great service from the staff in Wadebridge office. Very pro active always kept me up to date with feed back and eventually with sale progress. I wouldn't use any other agency in the future. Keep up the good work with your staff Jack. Many thanks. Dave... Read more
Seller
12th Nov 2020 (4 years ago)
elizabeth
Would definitely use BOP estate agents (Wadebridge) again, everything was taken care of in a most efficient and friendly way which inspired confidence. Very pleased to recommend, the staff were all so helpful and 'know their stuff'.... Read more
12th Nov 2020 (4 years ago)
M Todd
Enthusiastic staff who look after their clients as best as they can in a pandemic which throws up so many unforeseen problems.... Read more
23rd Oct 2020 (4 years ago)
J Woods
The website is a nightmare, even if you know exactly what and where you want a property. Agents board outside for 10 days at least and still cannot find property on the website..... Read more
19th Dec 2019 (5 years ago)
N Hawes
I would wholeheartedly recommend Bond Oxborough Phillips estate agents for their no nonsense honest approach to selling property.
Being new to the area and looking for a family home they immediately identified my family’s needs.
The team were professional and friendly and always responded to phone calls and emails keeping us updated throughout and nothing was too much trouble.... Read more
4th Dec 2019 (5 years ago)
G West
From the start of our house sale to the finish, Mark, Debbie and the team at Bond Oxborough Phillips gave us exemplary service.
We can not fault the professional and attentive service they gave us.
From the off we had numerous people ready to view our property and we had sold it within 5 weeks.
If you are looking for people do the extra bit to sell your house then look no further!
First class... Read more
Seller
3rd Dec 2019 (5 years ago)
S Bolton
Avoid at all costs. Unprofessional, Liars, Useless, Time wasters.
Have tried to buy a house from Bond Oxborough Phillips since February, but have had nothing but lies, failed promises and misleading information (Property advertised as immediately available, finished flooring etc - none of which has happened or has been done). It has been disastrous from start to finish on the side of Bond Oxborough Phillps and the staff involved should be ashamed that they couldnt sell a house to first time buyers who were ready to go.
I have had to constantly chase for forward progress, to no avail.
The business is a shambles. I am very glad that I will never EVER have to deal with Bond Oxborough Phillips again.... Read more
Buyer
3rd Dec 2019 (5 years ago)
P Shepherd
We recently was in the process of buying a cottage in St Breward mount pleasant cottages.
From the start we were never updated and we constantly had to chase them for info.
We always had someone different dealing with us. Very pushy and wanted us to use there conveyancing company, obviously for the commission and surveyors.
As soon as we got our own solicitors they did not want to know and were snotty about this .
I could go on about other issues but I'll leave it there.
The only thing I can say is very unprofessional and would never use them again at any cost !!!!!!... Read more
Buyer
2nd Jun 2019 (5 years ago)
N Sutherland
I have used Bond Oxborough Phillips on numerous occasions over the years, and I can not fault them at all.
They have always been very prompt with feedback after viewings, and kept me up to date on the process of the sale throughout.
Their customer service is outstanding. Mark in particular has great knowledge of the market, and him and the team are a pleasure to deal with.... Read more
Seller
9th Apr 2019 (5 years ago)
G User
Whoever was driving your Nissan Duke to Wadebridge yesterday from Camelford area needs to be educated in braking distances.
Tailgated me all the way into Wadebridge in heavy traffic and rain. Not sure why he tailgated so badly. There was traffic in front of us and we were all doing 50mph.
You would think someone driving a sign written vehicle would be a little bit more careful. Sometimes he was 5 foot away from my bumper while we travelled at 50mph!!!! If I didn't have my 3 months old baby in the back I would have followed him to your office for a word about driving safely. Idiot.... Read more
21st Sep 2018 (6 years ago)
D Craig
Disgusting company towards there rental tennants expecialy property rentals rocky valley center flats are all in bad state of repair agents wont listen and nothing gets repaired
tintagel... Read more
Tenant
9th Aug 2018 (6 years ago)