G Moore
Charlie was always contactable from the start of our house buying journey up until we completed. No question was too much effort and he was a pleasure to deal with.... Read more
Buyer
6th Jan 2025 (20 days ago)
B Bird
From the beginning of our house being listed with Connells their professionalism shone through. Every care was taken with marketing the house online, the end product looked very impressive.
At each stage John Bell, Charlie Twiddy and the team showed every kindness and worked to obtain a successful sale. John went the extra mile so that we could achieve our relocation to be with family. I recommended a friend to use Connells and she has successfully sold her property.
I consider the fee to be money well spent in order to begin our new life in Herefordshire.... Read more
Seller
16th Dec 2024 (6 weeks ago)
S Sunny
I had the pleasure of working with Chinmay during my remortgage process, and I couldn’t be happier with the support I received. Chinmay has been incredibly proactive, maintaining excellent communication throughout and ensuring that everything was sorted in an impressively short amount of time.
He went above and beyond to find the most appropriate deal for my needs, demonstrating his expertise and commitment to delivering the best possible outcome. I truly believe Chinmay is a great asset to Connells Estate Agents, and I wouldn’t hesitate to recommend his services to others.... Read more
5th Dec 2024 (7 weeks ago)
K Malik
Well pleased with the services provided by our mortgage advisor (Mr. Chinmay Bodiwala) at Connells, Luton North. The whole process from submitting our mortgage application to getting our new house key went smoothly. Mr. Charlie and Mr. John (Branch Manager at Connells, Luton North) were helpful throughout the process too.
We must say Mr. Chinmay (Mortgage Advisor at Connells, Luton North) possesses a high level of professional knowledge in the field and we highly recommend him.
Thank you Connells, Luton North team.... Read more
Buyer
15th Nov 2024 (10 weeks ago)
L Springall
I must’ve had 20 telephone calls from different members of staff at Connells Luton office over a two month period despite being on the market with another agent and despite me asking them not to call after the first few phone calls. Each time it was clear that they hadn’t updated their system, checked Rightmove or communicated with other members of staff. If they had done they would’ve known that a) I had a 3 month contract with another agent b) that they property was already under offer and c) that someone from their office had already called me that week. It all came across as very unprofessional and disorganised. Reputationally it’s very damaging and I would not consider using Connells now for a future house sale. I’m only leaving this review as I have just received yet another phone call from them - the last being yesterday!, in which I made it very clear that I was unhappy with the number of calls. Hopefully this will make them take me seriously. Connells - please stop calling me!... Read more
Seller
23rd Oct 2024 (14 weeks ago)
Y Chan
Really positive Experience with Shelagh, Charlie and John. Friendly and polite service throughout. No pressure, and respected our wishes at all times. They went about their work with minimum fuss, punctual and well presented.... Read more
3rd Oct 2024 (16 weeks ago)
N Ahmad
We are really pleased for the services provided by our mortgage advisor (Mr. Chinmay Bodiwala) at Connells Estate Agents Luton North. Our mortgage was approved and interest rate was revised 3 times before we exchanged the contract on 18th Sep 2024 and completed on 19th.
I will definitely recommend Mr. Chinmay Bodiwala.... Read more
Buyer
20th Sep 2024 (18 weeks ago)
A Raja
Great I really appreciate... Read more
13th Sep 2024 (19 weeks ago)
R A
Hi the service was amazing provided by Chinmay our mortgage advisor. He had supported me and my husband in buying our first property. He was always there to answer all our questions. We appreciate all his hard work and efforts. Best wishes from Rukhsar and Akmal :)... Read more
Buyer
13th Sep 2024 (19 weeks ago)
A K
Great professional service and advice. Charlie and Shelagh were very helpful.
We had many viewings and house kept tidy. Well informed and a good price and fair fee. Keep up the good work.... Read more
Seller
7th Aug 2024 (25 weeks ago)
E R
Amazing support from start to finish with Chinmay (senior mortgage consultant). I always go through him for my mortgage/remortgage. He is professional, knowledgeable and always does good by his customer to ensure I got the best deal at the time. Thank you... Read more
6th Aug 2024 (25 weeks ago)
A Shahid
I would like to say a huge thank you to Connells & our broker Chinmoy for the amazing service they provided in purchasing our first home. We were kept up to date with everything & Chinmoy ensured that he went through everything thoroughly, and explained everything to us through the whole process. Would 100% recommend Connells!... Read more
Buyer
19th Mar 2024 (10 mo. ago)
Riko
A brilliant service from Charlie. He made our purchase of our new bungalow very seamless and hassle free. Would thoroughly recommend him again.
Popi Malik... Read more
Buyer
27th Feb 2024 (10 mo. ago)
K Kaur
To anyone that may be looking for estate agents then Chinmay (from the the Connell's Estate Agent) is the person for you as he respects his clients and gives them a warm welcome.... Read more
18th Dec 2023 (1 year ago)
T MOTORS
Chinmay at Connells took us through the process of buying a house in full details. He ensured all questions were answered and no stones unturned. He is friendly and welcoming, and we felt looked after everything time we needed to be in contact.
Thank you Cinmay and Connells for helping us by our first house.... Read more
Buyer
25th Oct 2023 (1 year ago)
T Stratton
Chinmay at Connells took us through the process of buying a house in full details. He ensured all questions were answered and no stones unturned. He is friendly and welcoming, and we felt looked after everything time we needed to be in contact.
Thank you Cinmay and Connells for helping us by our first house.... Read more
Buyer
8th Jul 2023 (1 year ago)
H me
We had an extremely positive experience, professional, resourceful, friendly and approachable personal.... Read more
21st Jun 2023 (1 year ago)
H Kazmi
Last year (2022) Connells helped me to get a property in Luton.
I used their in-house mortgage broker and Mr Chinmay helped us with best mortgage deal as well as time to time guidance to move forward effectively.
Going in-house did give me and them confidence that the transaction ahead is possible in terms of affordability and seriousness. Thank you once again.... Read more
Buyer
1st May 2023 (1 year ago)
J Reep
I worked at this branch in Connells for one and a half years! All the training provided was excellent and made me become a great confident estate agent. Jordan the branch manager was extremely motivated. I learnt a lot about the industry and how to handle customer relationships! The whole team gets along very well. Would definitely recommend these guys if you need a job or if you need a straight forward and easy sale!... Read more
25th Apr 2023 (1 year ago)
K Klerk
Chinmay was fantastically helpful and patient in helping me secure both a mortgage and property! He was always a available and prepared to discuss any issues of concern.... Read more
Buyer
12th Apr 2023 (1 year ago)
H Ranawaka
We want to thank Mortgage advisor Chinmay Bodiwala for his excellent service and professionalism. He assisted us with buying our first property and kept in touch, also secured a good
re-mortgage rate before the rise in interest rates. We are very grateful and pleased with your service 10/10 thank you.... Read more
Buyer
23rd Mar 2023 (1 year ago)
B Brittain
I wish to commend Connells sales team and Shoosmiths conveyancing team for their continuing professionalism in dealing with my house sale. I am optimistic for completion very soon with the help of Brigid in their sales team.
From the beginning of this sales process, Jordan, James and Kishan having found my buyer, swiftly negotiated a good price.
They understand good customer experience.
I commend Charlie for showing such professionalism when he attended to the necessary details when I requested much needed assistance.
I am happy to recommend Connells Estate Agent, Riddy Lane, Luton North.... Read more
Seller
2nd Mar 2023 (1 year ago)
J Ahmed
Absolutely impeccable service from start!
The lads worked tirelessly to get me a good deal! Absolute legends! Integrity professionailsim at its finest! Can't wait till my next purchase!... Read more
Buyer
20th Feb 2023 (1 year ago)
A Kaler
I would like to say a big thank you to Chinmay Bodiwala. He has been absolutely amazing helping us to get mortgages. First one he sorted out in September time and the now currently working on the second.
10/10 service will highly recommend!????... Read more
11th Feb 2023 (1 year ago)
nevil
I have been using Connells for several years now, they are brilliant, I deal with Chinmay and he is fair, clear and articulate in his communication as well as always available on the phone when needed. Strongly recommend..... Read more
7th Feb 2023 (1 year ago)
I found Connells Luton North very friendly, helpful and they did well. My property was only on their books a few days before prospective purchasers were coming through my door. I had already decided to use this agent as I found them the most obliging & attentive to my needs and I never regretted it.... Read more
Seller
1st Oct 2022 (2 years ago)
P khalid
Good customer service.... Read more
11th Aug 2022 (2 years ago)
B Enefer
Very good... Read more
21st Jun 2022 (2 years ago)
A Khan
Very pleased with the service provided with Connells. Staff were very friendly and professional. Would defiantly recommend this Estate Agent to anyone who is looking to buy or sell a property.... Read more
29th Apr 2022 (2 years ago)
As my house was already unoccupied I opted for a modern auction to sell the property quickly. I had to lower the price the estate agent had suggested I may get, but in the knowledge that I would have no estate agent fees and the transaction would be reasonably fast. Apart from several lengthy forms to complete at the start of the process, very little input was required from me. The estate agent put me in contact with the auction team and then the conveyance team. Everything went smoothly and I would recommend using the auction process as in my case just selling and not having to worry about buying. ... Read more
Seller
21st Apr 2022 (2 years ago)
M Wills
We recently sold my mum's house through Connells and throughout from valuation to completion, every member of the team that I dealt with was both friendly and professional. There were the usual hitches along the way but these were addressed swiftly by Jordan and the team and kept things moving. Definitely one of the least stressful house transactions I've been involved in, an excellent service, would thoroughly recommend.... Read more
Seller
3rd Mar 2022 (2 years ago)
A Bewley
The sale of our house exceeded our expectations. We met with several estate agents before choosing Connells. James was very professional in giving his valuation and explaining it. This along with his knowledge of the area and the market was what made us choose Connells.
This professionalism was demonstrated by the rest of the team that we dealt with in the Connells North Luton branch, Kishan, John and Jordan.
They supported us throughout the whole process, briefing us on viewings and proactively chasing for completion. Additionally the Connells' portal for uploading documents and tracking progress with Shoosmiths, the solicitors they recommended, simplified the process. Connells vetted all the offers and Jordan’s analysis of the credible offers was invaluable.
We sold our house in a matter of weeks and the price they recommended was perfectly pitched leading to a great result.... Read more
Seller
10th Dec 2021 (3 years ago)
P Barnett-Quaicoo
The team was very professional and kept us informed throughout the process. Thanks Kishan and everyone.... Read more
16th Nov 2021 (3 years ago)
From start to finish Kishan and James were outstanding … to be honest the whole team were. We did have a a minor hiccup when our buyer pulled out but the team were back on it and we sold within a few days … altogether a very good experience.... Read more
Seller
3rd Sep 2021 (3 years ago)
S Kelly-Leese
The team were most helpful and made selling my property less stressful by keeping in touch with myself and liaising with the solicitors on my behalf. Fantastic team. Thank you James, Jordan and the rest of the sales team.... Read more
Seller
17th Jul 2021 (3 years ago)
C Herrington
Over the moon with the first class service provided by the Luton North Connels team. Who have been extremely responsive to calls/texts/emails, supportive throughout the process , very knowledgeable on the market/selling process and not at all pushy. James has been our main contact throughout the process and he has held our hand every step of the way making us feel very well looked after. Kishan was the agent who physically showed people round the house and managed to use his contact list to sell the house in 24 hours before it even hit the market and secured an incredible price for our house! WOW! He led and managed all viewings ( rather then leaving it to us ), arrived promptly and was extremely professional. We wouldn’t hesitate to use them again for our next sale . We also use a Connels Mortgage Broker called Scott who is absolutely fantastic ( Luton central branch ).We have been with him for the past 4 years . He always makes time to speak to us regardless of how busy his schedule is , provides great advice and always manages to find us a great deal. Thank you Connels for looking after us !!... Read more
Seller
17th Jul 2021 (3 years ago)
H Parr
As first time buyers we were completely unknowledgeable on the whole process of buying our first home. However, Calum at Connells Riddy Lane has been a massive support throughout our mortgage application experience and was always more than happy to help whenever we had any questions or confusion. Huge thank you Calum!... Read more
Buyer
15th Dec 2020 (4 years ago)
I Jaremek
We used a broker from Connells, he was very helpful and guided us through the whole process explaining every step. We could always call him whenever we had any doubts. I would definitely recommend this agency.
Thank you Calum!... Read more
5th Dec 2020 (4 years ago)
D M
Although I wasn't purchasing a home, I was in an unenviable position of being an executor for a family members passing. Connells helped me with a very very quick sale and made this a much easier task for me to deal with. Shaun and Jordon did a fantastic job, and I thank them personally.... Read more
Seller
18th Mar 2020 (4 years ago)
P .
Great service from this branch of Connells and especially from Jordan who helped us from making an offer all the way through to the completion. He helped with any query we had, kept us well informed of the progress and chased the other parties involved.... Read more
Buyer
4th Feb 2020 (4 years ago)
V seidun
Great service - Mortgage application and even marketing of our old home all so smooth.
Despite my busy schedules Lauren at Connells made our journey to transition to our new beautiful home so stress free for us From filling the so many forms Documents upload,support on downloads ,prints , searches and several aspects of the application through to searching for our ideal home . And me being even a very fussy person - I just what what I want - she found a really lovely lead - and now we staying in our new beautiful 5 bedroom home. Connells not only found us a new home to buy ,they gave us so many options and we were spoilt with choices . The service was just too good ,the value was well Worth it . The cost made some much sense as the impact and stress of mortgage application was literally reduced to nothing . Within 30days of offer we were able to complete our mortgage. With Lauren and her team always so prompt to action and very responsive .
Sale wise -They got loads of buyers for our 2bed house as well so we did not need to worry at all .
Lauren at Connells Luton Riddy lane branch-as our adviser -she is a great asset to the company .Well done again Lauren. We are indeed very pleased with the services.
Thanks again to all your team for your superb work an absolute delightful choice of mortgage broker./ Estate Agent . We will always recommend Connells .... Read more
Seller
30th Jan 2020 (4 years ago)
R Evans
I found Connells gave good advice, a sensible valuation and friendly service. Everything was completed in four months. Excellent!... Read more
23rd Oct 2019 (5 years ago)
S Ahmed
What an experience of buying my first home, Jordon and the team at Connells have made this journey ever so smooth after my experience with Urban & Rural who completely screwed me over. Thank you for all your efforts and assistance, definitely worth using! Now time for renovations ????... Read more
Buyer
8th Oct 2019 (5 years ago)
S Clement
Lauren was very friendly, helpful, and professional. she assisted us all through the process of applying and securing our mortgage. she paid attention to detail and explained every detail we needed to know or queries we had. She is always happy to help, I will definitely recommend her, she is good at what she does.... Read more
1st Oct 2019 (5 years ago)
P Meegan
Having recently moved into our first new home, I'd like to say a big thank you to the team at Connells for making the whole process stress-free and easy. Lauren Dolan, our Mortgage Advisor, was absolutely amazing and was always happy to answer any questions we had, any time of day. The service we received from all staff at Connells was fantastic and I would definitely recommend using them - especially if you are a first time buyer!... Read more
Buyer
28th Sep 2019 (5 years ago)
S Warren
I have to say buying and selling a house was an experience. However Luton north Connells team were brilliant. They kept me informed of viewings and feedbacks. Sean was fantastic and extremely professional. Both Jordan's were very helpful.
Happy staff meant a happy customer.
Highly recommend. Thankyou... Read more
Seller
20th Jul 2019 (5 years ago)
K Wright
This is a review for Lauren Dolan ceMAP
Mortgage Services Consultant at Connells Riddy Lane
I am a consultant Licensed Conveyancer and have been so impressed with Lauren from start to finish on a case we have been working on together- Lauren's attention to detail is impeccable and she went above and beyond for her client, transaction and other professionals involved on the case. An excellent all round service
It would be a pleasure to work alongside Lauren again ! #REACHFORTHESTARS... Read more
17th Jul 2019 (5 years ago)
P Wang
Lauren assisted us with obtaining and implementing our mortgage. She dealt with the mortgage application from start to finish and was always on hand to push things through quickly and assist where needed (even the queries outside of the mortgage application). More importantly, she listened to our requirements as well as suggesting factors we'd not considered, and kept us informed throughout the application process all the way through to completion. Her knowledge of the different providers and their internal systems was beyond invaluable to us getting the right provider. Mortgage approved within days! Amazing!! We trust Lauren and would recommend her to anyone looking for help with a mortgage application.... Read more
17th Jun 2019 (5 years ago)
A Payne
Just recently had a pretty stress free move
thanks to connells and our mortgage advisor Lauren Dolan who helped through the whole process and afterwards too.... Read more
25th May 2019 (5 years ago)
A sad
Good place to buy or sell or even rent a house with lovely and welcoming staff... Read more
21st Mar 2019 (5 years ago)
L Baráth
We were very impressed with the professionalism from the whole team especially with Scott, who has been fantastic when we have needed help with arranging our mortgage. Thank you to everyone in Connells. Highly recommend.... Read more
23rd Feb 2019 (5 years ago)
R B
Words Fail Me. Had to do most of the viewings myself as they said they had no staff. I believe going to a competent agent would have helped sell much faster. They price high to get you on board then after a short period of time start getting you to drop the price. And yes most likely you will still be doing the viewings and Connels will take the full payment for doing nothing. We were not an isolated case as this has happened to many others as we found out after the experience. Choose your Agent carefully. Just telling the truth... Read more
Seller
19th Feb 2019 (5 years ago)
S Yaqzan
Professional service and friendly attitude. Satisfaction is all that you can expect from their services. Highly recommended.... Read more
19th Jan 2019 (6 years ago)
W raja
A mixed review for Connells Luton North. At times the team were brilliant, on the ball and persistent. At other times we felt the lack of communication and transparency wasn’t always evident. The sale eventually got through we feel mainly due to Brigid who is very straight forward with her approach.
We felt as they needed to juggle things with other processes and not having enough people in branch to answer questions instantly took away from our experience. At the end of the day they did get the job done. As stressful as it did get the team fought on are behalf and we are thankful.... Read more
Seller
15th Jan 2019 (6 years ago)
M KB
Very happy with the services provided and the friendly staff. I would like to thank Jordan, Scott and the rest of the team for their assistance throughout the whole process. I will definitely use them again in the future!... Read more
11th Sep 2018 (6 years ago)
C Wall
Excellent service. Scott was superb in arranging our mortgage. Always in hand & nothing was to much effort. Highly recommend & will be back... Read more
6th Sep 2018 (6 years ago)
H Roberta
I was extremely impressed with the standard of professionalism from the whole team who provided exceptional service and were very understanding of what I was looking for. Thank you to everyone in Connells especially James who helped me throughout the whole process!... Read more
6th Sep 2018 (6 years ago)
M Bunce
Absolute liars, DO NOT USE!!!... Read more
24th Jul 2018 (6 years ago)