Really lovely buying experience from this estate agent. Heidi and Charlotte who dealt with my purchase in Ashington and the sale of my previous home, were very friendly and helpful. Any problems were dealt with quickly and smoothly. I would definitely recommend Cubitt and West Ashington as a first port of call for buying and selling in this area.... Read more
Buyer
23rd Jan 2023 (2 years ago)
We recently purchased our property through Cubitt and West and I can honestly say that without Heidi's knowledge, advice, common sense and professionalism, the chain would have collapsed. Our moving journey took 18 months over the 'pandemic ' period and my opinion of estate agents in general fell to an all-time low. Heidi, out of the countless estate agents we came across in that time, shone through as genuinely trying to do the best for all parties. She clearly loves what she does and knows her job inside out. Would highly recommend Heidi and her team and wouldn't hesitate to use them again.... Read more
Buyer
16th Apr 2022 (2 years ago)
E Anderson
Cubitt & West were absolutely faultless in dealing with my complex sale. Heidi and Veronica were professional and prompt in all areas. I’d use them again and again.... Read more
Seller
9th Aug 2021 (3 years ago)
ARMIS
It all worked as well as it possibly in what is a chaotic crazy house moving system in England. Cubitt and West did what they are supposed to, showed the house well and punctually. Processed our offer, kept us and other relevant parties throughout the transaction. In short they just didn't sell they were crucial part in the equation in bringing the whole transaction to a successful completion. And they pleasant and courteous alongside that. Wish I could say that about all the estate agencies that I come into contact with .
Many thanks Rob Rutter... Read more
Buyer
22nd Jun 2021 (3 years ago)
R Barnes
Fantastic service from Heidi, Stephanie and Caroline in selling my house in Ashington, thank you. Always available to help with even the smallest of points, I would thoroughly recommend the Cubitt & West team at Ashington for anyone looking for a professional, knowledgeable and effortless service!!... Read more
Seller
20th Jun 2021 (3 years ago)
G Gorringe
Heidi, Stephanie and the whole team have been marvellous, finding us our dream home and supporting us through to a swift stress free completion.
I can’t thank them enough.... Read more
Buyer
24th Mar 2021 (3 years ago)
A White
Excellent experience working with Stephanie at Cubitt & West, Ashington. She was never more than a quick phone call away, and always happy to help answer questions and keep me in the loop. While we registered with all the local estate agents, not one of them was able to provide us with a property to view, except Stephanie. Stephanie was quick to find a number that would suit and ultimately the perfect option, with a rapid 3 days from property coming on the market to having an agreed sale! Amazing!... Read more
Buyer
20th Mar 2021 (3 years ago)
A S
We recently bought a property through C and W Ashington and throughout the purchase Heidi and Stephanie remained in contact with us and ensured we were fully aware of what was happening. Both such lovely people to deal with and professional and understanding throughout. We would definitely recommend them.... Read more
Buyer
16th Mar 2021 (3 years ago)
C Page
Heidi, the manager of the Ashington office, has recently been helping us to find a property to buy. She has been absolutely superb and has gone the extra mile for us. We have no hesitation in recommending her to other people looking for a property in the Ashington area.... Read more
Buyer
7th Dec 2020 (4 years ago)
M Stoy
We received a fantastic customer service from both Stephanie and Heidi. Both are passionate about delivering the service you expect from an agent but also with a personal touch which puts you at ease from the outset.
I have already recommended to a friend and would not hesitate to instruct them again if we were to move in the future.... Read more
20th Nov 2020 (4 years ago)
S Peckham
Heidi and her team at C+W Ashington were professional and hard-working. Positive during tough sales conditions and with a difficult property. I was particularly impressed how they worked during the Covid crisis. They didn't stop working, they changed the way the business worked and continued to sell properties. Our house sold as soon as they were able to open again and show properties, due to their hard work during lockdown.... Read more
Seller
25th Jul 2020 (4 years ago)
J Sansbury
After two abortive attempts to sell our house, Heidi and her team including Stephanie took over the reins and within days we had our first viewings. Following detailed feedback, we made some changes to the way the house was presented which almost immediately led to further viewings and an offer. Although the offer was lower than we had hoped, due to the uncertainty in the market leading up to the election, Heidi used her negotiating skills to broker a deal that was satisfactory to all parties. Without this intervention I doubt we would have moved, so a big thank you to the Ashington team that I would recommend to anyone looking to actually sell.... Read more
Seller
5th Mar 2020 (4 years ago)
D Read
Stephanie and Heidi in the Ashington branch of Cubitt and West are very professional, approachable and super helpful. They are down-to-earth and not at all like your typical 'pushy' estate agents. Throughout our purchase they contacted us at all the appropriate moments to help facilitate a smooth move, meet mutual deadlines and negotiate as necessary to achieve an outcome that both the sellers and us accepted. We would definitely recommend! Thank you Stephanie and Heidi for all your support.... Read more
Buyer
27th Feb 2020 (4 years ago)
D Kentish
Thank you to everyone at the Ashington Branch for making the sale of my late mothers home so easy and stress free, especially Heidi who was so friendly and helpful and always dealt with any queries promptly and professionally...thank you... Read more
Seller
15th Feb 2020 (5 years ago)
G Parker
Heidi and her team at Cubitt & West Ashington worked so hard to make our property purchase work seamlessly and nothing was too much trouble for them. Heidi and her team went way above and beyond to make it happen and were professional, friendly and resourceful. Lovely people, great service. No hesitation in recommending unreservedly C&W Ashington. Thank you Heidi.... Read more
Buyer
23rd Oct 2019 (5 years ago)
C Sweetman
I have worked with Heidi and the team at Cubitt and West Ashington for some time and I can say with certainty that they will do everything they can for their clients. Heidi especially is exceptional at what she does and it is clear that not only is she an expert in her field but she cares a lot about her community and those that live within it. What impresses me with the Ashington branch is the way that the team really get know both vendors and purchasers and help them from instruction all the way through to completion. I would definitely recommend prospective clients to get in contact and speak to the team about what the branch can offer.... Read more
11th Jul 2019 (5 years ago)
S Piper

I couldn't be happier with my chosen estate agent to sell my home.
From the get go the contact with Cubitt and West was friendly and informative, I felt they went above the normal estate agents in asking the right questions about how I wanted to go about the sale, and this was before I had even agreed to choose them so I was impressed.
Heidi Mercer came to my home to make the free valuation and I felt very comfortable with her, she explained everything I needed to know and has been a great assistance with taking the stress out of all the legal wording.
I have health problems that affect my ability to read at times so she has been very helpful by offering assistance in person which eased my anxiety massively.
All in all my experience with all the staff has been very positive. They are a good team and have kept me informed every step of the way.
My house was professionally photographed then put on the market, in no time at all there was interest and less than 2 weeks later we have a sale agreed, so I couldn't be happier and look forward to a smooth completion .... Read more
Seller
26th Apr 2019 (5 years ago)