With our local market knowledge, expertise in selling, and our offices in Sussex, Devon, Wiltshire, Hampshire, Somerset and Dorset, we have been helping people sell their homes since 1868.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 7:00pm
Friday9:00am - 6:00pm
Saturday9:00am - 5:00pm
SundayClosed
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Accreditations
Fox & Sons - Eastbourne Reviews (354)
Have you used this agent?
85%
3%
0%
1%
10%
D Rasul
I recently worked with Alex from Fox and Sons while moving out of my flat and I wanted to share my experience. Unfortunately, it was not a positive one.
The landlord and her agent Alex wanted to conduct viewings of the flat before we moved out to make sure it’s not vacant post me and my wife moving out. This is something we agreed to help with as long as it didn’t disturb our life too much.
Throughout the process, I found Alex to be quite pushy, often insisting on scheduling viewings at times that were convenient for him, rather than considering my wife’s and my work commitments. This led to my wife having to take significant time off work to accommodate these requests.
Additionally, we had clearly communicated our preference for not allowing anyone to enter our flat without us present. Despite this, Alex insisted on entering the property alone, which made us uncomfortable. He even mentioned that the landlord was upset with us for not allowing entry without our consent, which felt quite threatening. We simply did not want strangers entering our flat while we were not present.
After I clarified to Alex that viewings would not be allowed without our presence, it took only 20 minutes for the landlord to email me, accusing me of being rude and having a negative attitude towards Alex, which was false. Alex was providing misleading information about me to the landlord while also misrepresenting the landlord's position to me in an attempt to achieve his own goals.
It escalated to the point where I received over 30 phone calls in a two-day period from Alex and other agents, all pushing for viewings. On one occasion, while we were on our way to a viewing, Alex kept calling, asking me to hurry up when I was stuck in traffic. I eventually had to raise my voice to get him to back off, which is unfortunate, as it shouldn’t have come to that.
I believe a more respectful approach to communication and consideration for tenants' circumstances would greatly enhance their service. It’s a shame that the only time he backed off was when I had to get angry. I hope this feedback helps improve their practices in the future and no one should coerce others to get their way. It's important that everyone involved is treated with respect and that no one tries to impose their preferences on others.... Read more
15th Aug 2024 (24 days ago)
astroK
Oskar delivered top-notch service. He was knowledgeable, communicative, and ensured we understood the process completely.... Read more
9th Aug 2024 (30 days ago)
J Bryant
We received a professional and friendly service from Oskar. Detailed and managed our expectations.... Read more
8th Aug 2024 (4 weeks ago)
J Kitchen
A big thanks to David Johnston of Fox and Sons Eastbourne branch for helping us to close our contract to a new flat (rent) without any problem. He is very helpful with us all throughout the process despite the first viewing that we seen was successful but he help us to find a new flat and even tried to squeeze us on a viewing that is almost full. Thank you very much!... Read more
7th Aug 2024 (5 weeks ago)
C Spicer
Found our first ever home through zoopla, fox and sons were then easy going throughout the entire process from viewing the property, liasing with the in-house mortgage advisor (Andrew) who dumbed it down every step of the way and found a great deal on monthly instalments. Then woth callum and Harry who constantly took my calls and helped to the best of their ability especially with the solicitors I had, thank god fox and sons were on hand to put the solicitors straight. Great service through and through, would use again and would definately recommend! Thanks for all the help guys it’s great service for a first time buyer like myself... Read more
7th Aug 2024 (5 weeks ago)
V Newcomb
Have always been dealt with diligently and promptly by members of the Eastbourne team who are all excellent communicators on behalf of one another.
With special thanks to Callum who is consistently professional and remains pro-active about getting things done throughout.
Thank you all again.... Read more
7th Aug 2024 (5 weeks ago)
M KAFALI
Thanks so much for Oskar Lockyer for his great service. I have finally found my lovely house!... Read more
7th Aug 2024 (5 weeks ago)
L Turnbull
5?? Experience from start to finish with Oskar, could not fault at all, everything was perfect.
Thanks again... Read more
7th Aug 2024 (5 weeks ago)
P Mendoza
5 stars for David and the team who really extended their arms to help unconditionally. Good job for that! Never had a regrets... Read more
7th Aug 2024 (5 weeks ago)
V dimitiadou
We have been looking for a flat for a little while and David has been very helpful throughout this time. He checked on us few times, to see if we found what we wanted and he made sure to keep us updated on whatever was available in the market. Very kind and helpful. Thank you David.... Read more
6th Aug 2024 (5 weeks ago)
M Gul
I was incredibly impressed with Fox and Sons Eastbourne's service. Oskar Lockyer was knowledgeable, responsive, and went above and beyond to help me find my dream home. He made the entire process smooth and professional. Highly recommend!... Read more
6th Aug 2024 (5 weeks ago)
N Lands
The Eastbourne Team have been absolutely amazing when selling my flat! Great service from start to finish from all staff members. They have also helped me chase the solicitors and took some pressure and stress away from us during the whole process. They have also sorted our mortgage out so everything was kept under one roof which made things a lot simpler.... Read more
22nd Jul 2024 (7 weeks ago)
K Xue
We had an excellent experience with this highly professional team. Everyone was incredibly friendly and supportive. We are truly grateful for their assistance in helping us purchase a house we love. Special thanks to Andrew and Callum for their invaluable help! We highly recommend this agent and give them a 10/10 rating!... Read more
22nd Jul 2024 (7 weeks ago)
T Harper
They’ve been great at handling the properties of my late mother’s estate. Very professional and reliable.... Read more
22nd Jul 2024 (7 weeks ago)
N Hoddinott
We had the best experience dealing with the team at fox and sons when selling our property! Annabel, Harry, Callum and Steve went above and beyond to sell our house, with many viewings and always updating us with any feedback. We also went on some viewings with Sam and Harry and they were both informative and very approachable to ask any questions about the houses we were looking to buy. The team at the Eastbourne fox and sons have been fantastic and we could not have asked for a better agent to help us with our journey. Thank you.... Read more
15th Jul 2024 (8 weeks ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.