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© GetAgent Limited 2025
- Fox & Sons - Hastings
Fox & Sons - Hastings
Opens tomorrow at 8:30am
33 Havelock Road, Hastings, East Sussex, TN34 1BE
Fox & Sons have been a trusted estate agent since 1868, with a network of branches that spans the South Coast of England. Our Hastings team are equipped with extensive local market knowledge and expertise to ensure your home-moving journey is as seamless and successful as possible. Whether you’re looking to sell, buy, let, or rent, we can help! We can also provide you with all those additional property services that you'll need along the way.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 7:00pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Accreditations
Fox & Sons - Hastings Reviews (300)
Have you used this agent?
83%
3%
0%
0%
14%
All (300)
Seller (58)
Buyer (49)
Landlord (25)
Tenant (41)
General (127)
Anonymous Tenant
I am extremely happy with the service I received in finding and getting the keys to my new home Alfie Cato went above and beyond to help me with a smooth transaction of everything
Tenant
30th Jun 2025 (10 days ago)
S Harris
Thank you to alfie in the Hastings branch! He was brilliant and very accommodating with the viewings we had with him. Couldn’t recommend enough. Thanks again
19th Jun 2025 (21 days ago)
C Zaharia
Alfie Cato has been absolutely fantastic! He was really nice, accommodating, understanding and we couldn't praise him more for all the patience he had with 2 very fussy customers! He's an asset to your company x
Thank you
Cat and Codrut
21st May 2025 (7 weeks ago)
T Le
Alfie one of the staff was very friendly and helpful. He did a great job
16th May 2025 (8 weeks ago)
E Katz
Thank you to Alfie Cato for helping us find a lovely flat - super polite and been helpful :)
15th May 2025 (8 weeks ago)
Anonymous Home Buyer
Me and my partner cannot thank Danielle Lakin enough
She has gone above and beyond helping us threw step by step getting our mortgage
Always keeping us updated with everything. I would highly recommend Danielle Lakin she is brilliant asset to Fox and Sons.
Buyer
28th Nov 2024 (7 mo. ago)
J Deyes
This branch was so bad I seriously thought it was some sort of youTube prank. Daniel Carr, Alex Pink and Holly Homan are a trio dedicated to not ringing you back and providing zero service. To be this bad must take years of determination and dedication. I salute them all.
7th Nov 2024 (8 mo. ago)
P Newland
When Toby said for our place he might have a buyer,
We should not have worried, he wasn't a liar,
It took some time, as these things do,
We just hoped that it wouldn't fall through,
But sale and purchase all came together,
So cheers to Curtis, Toby and Foxes team for their endeavour !
Seller
5th Nov 2024 (8 mo. ago)
D Boyce
Alfie was very helpful and efficient in finding us our flat to rent. The welcome package was a lovely touch too.
Tenant
2nd Nov 2024 (8 mo. ago)
L Bowers
Danielle Lakin was an absolutely amazing mortgage advisor! I cannot recommend her enough.
Danielle was amazing at communication throughout the whole process and was extremely supportive and professional.
I am a solo first time buyer and Danielle worked extremely hard to ease me at any stressful opportunity whilst searching everywhere to find the best rates possible. I could not have done this without her! She is amazing!
Buyer
1st Nov 2024 (8 mo. ago)
J Foster-Smith
Speaking in regards to the mortgage advice team Danielle went the extra mile in helping me with my property purchase. Very knowledgeable and also realistic in giving a simple rundown of all the steps involved. Would be using her again if need be. 10/10
Buyer
24th Oct 2024 (8 mo. ago)
C gould
Would score them no stars if it allowed . We started off trying to sell our house with fox and sons . What a mistake to make. Disaster from day one . Told them I wanted a sale board up . Which we eventually got. Only to be taken down again. When I asked them why , got told it was a mistake . Had to keep phoning them to get it put up again. When we got viewings they failed again and again to inform the viewers the savings they would make due to solar panels we have . Found this out when a couple of viewers came back to have a look round .I kept having to chase up feed back with them .instead of them keeping me informed. The final straw came when twice they didn't secure my front door after showing people round . Gave them a months notice , and then changed to Your Move found them more professional and friendly to do business with. And have now sold my Property with them. THANKS Stuart and Rob at Your Move
Seller
18th Oct 2024 (8 mo. ago)
K Howard
I cannot recommend Alfie highly enough! From start to finish, he was absolutely fantastic in getting me into my new property in just two weeks! Despite being the only person in his team at the moment, Alfie went above and beyond at every stage of the process. He was always available, super helpful, and made what can sometimes be a stressful process feel effortless. I’m still amazed at how quickly everything came together, and it’s clear that Alfie is extremely dedicated to his work. If you’re looking for a letting agent who truly cares, Alfie is your guy!
Landlord
16th Oct 2024 (8 mo. ago)
J Ubana
Fox and Sons has been very helpful with our mortgage journey. They have emailed us countless listings within our budget and are always happy to show us around the properties.
Danielle, our mortgage consultant, has been the greatest help of all!! She has explained things thoroughly to us and we were able to understand the process better as it can be very nerve-wrecking as first time buyers. She has assisted us every step of our journey by giving professional opinion and supplying us our needed documents when we need it. Couldn’t recommend her enough!!!
Buyer
27th Sep 2024 (9 mo. ago)
Anonymous Homeseller
Ruth Gasson isn't busy, she's dead.
Maybe you should stop emailing her.
Also, why after all this time don't you come and retrieve your For Sale signs? Both of them are laying down behind her bins on the left of the driveway.
Seller
19th Sep 2024 (9 mo. ago)
F Chapman
Alfie was really great, very professional, and very persistent in trying to help me.
17th Sep 2024 (9 mo. ago)
B wilkins
Joshua from Fox and Sons was brilliant. He was conscientious and attentive. I would recommend Fox and Sons highly. To anyone selling or buying a home.
12th Sep 2024 (9 mo. ago)
R Williams
We sold our flat through Fox & Sons Hastings. The experience was a good one, Curtis kept us informed throughout the process and successfully brought the sale to completion.
Seller
10th Sep 2024 (9 mo. ago)
S Bloomfield
We recently contacted Paul Fox Estate Agents, Hastings to arrange a valuation for our property. We were really impressed with the service we had from Charlie Collins, he had come prepared with similar properties in the area to illustrate where our house would fit in the current market. He had data on sales as well to support his final and fair valuation of our property - really useful. We felt at all times that he had our best interests at heart and will be using Paul Fox Estate Agents to market our home. Many thanks, Charlie.
Seller
9th Sep 2024 (10 mo. ago)
apetrea
Highly recommend the great team and the amazing Lorna, Alfie and Charlie who are TOP professionals. They had the patience and gave us all the guidance on the quick and straight forward process as first time tenants.
Tenant
1st Sep 2024 (10 mo. ago)
S Barker
I honestly can't praise the people here enough. I turned up for a viewing, not entirely sure I'd come to the right place, so I went to Fox&Sons as they were handling it. I was soaking wet due to torrential rain and drivers treating me to pavement showers and the guys at Fox let me warm up in their office and offered me a hot drink. Didn't get too many names but the young chap and young lady working there on Saturday, 24th August 2024 were extremely kind. Sorry I didn't take your names guys, hope this reaches you! Then they introduced me to Charlie, who does the lettings; he also happens to be a superstar.
Thank you all so much for your help guys.
27th Aug 2024 (10 mo. ago)
S Travaglia-Sage
I highly recommend Danielle Lakin to anyone looking to buy or sell property. Her knowledge, dedication, and exceptional service make her a true asset to the industry. Thank you, Danielle for making this experience so positive and successful.
14th Aug 2024 (10 mo. ago)
M hills
Danielle is amazing! As a first time buyer the whole process was made very clear and easy to understand. From start to finish I received constant updates and feedback making me feel like a valued customer and am very grateful for the service provided. Would 100% recommend for anyone in need of a great mortgage broker!
Buyer
12th Aug 2024 (10 mo. ago)
D sheen
Emily was really helpful with my mortgage, she gave me lots of options and helped me to choose the right one for me. I was just going to use my bank but seeing her opened my eyes to how much I was missing out on! 100% reccommend to anyone who needs mortgage help
7th Aug 2024 (11 mo. ago)
O El-Sawah
Emily our mortgage broker was absolutely fantastic at sourcing the best mortgage deal. She talked me through the options available and what the pros and cons of the different rates, terms and lenders were.
Quick to follow up on queries, even outside of office hours! Emily was super fast and efficient and I would recommend her services wholeheartedly - thanks again.
5th Aug 2024 (11 mo. ago)
M G
Had a valuation on Saturday with Charlie, really professional and knowledgeable, we chose fox and sons over other agents because of the fantastic service we received from Charlie, keep up the good work????
5th Aug 2024 (11 mo. ago)
P blake
I dealt with Curtis Knight, who handled my sale very professionally, despite issues I had with my property itself. He kept me informed throughout and was incredibly patient with the issues beyond his control.
I would highly recommend using their services.
Seller
2nd Aug 2024 (11 mo. ago)
A Mazhari
I have had an excellent experience dealing with Fox and Sons.
I received all the mortgage advice I needed from Danielle, and was shown plenty of properties that fit the criteria I was looking for.
Overall, I was never left waiting long for an answer to any questions I had, and received good advice throughout the process.
1st Aug 2024 (11 mo. ago)
A Entecott
Had my mortgage service done through Danielle Lakin, and I could not recommend her more !
I am a first time buyer so the whole process was completely new to me, Danielle helped me through every step and made sure I fully understood every detail, making the process extremely easy and stress free !
Again I could not recommend her more highly, extremely professional, polite, friendly and understanding.
Buyer
1st Aug 2024 (11 mo. ago)
Anonymous User
I was working with the council after a bad experience with another realtor company i was happy to find lorna who was very good with my anxiety and answered any question i had big or small, i found the whole experience to be reassuring and pleasant we now move into our new home feeling confident
Buyer
26th Jun 2024 (1 year ago)
F Mandefield
Me and my partner met Danielle while we was looking for our first home (we are both first time buyers) Danielle was very helpful and explained the whole process to us.
I'm a very panicky person and I get worried, but Danielle made me feel at ease and any questions we asked wasn't to big and she answered them :)
Will definitely recommend Danielle :)
Buyer
15th Jun 2024 (1 year ago)
D Bienvenu
Had Danielle as our mortgage advisor and has been great, very patient and helpful through out and got us the best deal, thanks
15th Jun 2024 (1 year ago)
N Sas
Me and my partner are currently in middle of buying our first home. We couldn't thank Danielle Lakin our Mortgage advisor enough for all her help and her patience with us, she has gone above and beyond to help us threw getting our home step by step. She has been very helpful and we would highly recommend her. Thank you Danielle
Buyer
14th Jun 2024 (1 year ago)
W Stonham
We have used Danielle Lakin to help us throughout buying a house for the first time!! Would highly recommend using her services, very informative, friendly and keeps you updated throughout the process, could not recommend enough!!
Buyer
13th Jun 2024 (1 year ago)
L West
We are using Danielle as our mortgage advisor she has been amazing! Super helpful, and very quick and responding, the best in town! We are so glad we are using Danielle’s services
13th Jun 2024 (1 year ago)
N fuller
recently rented a flat through Fox and Sons, the process could not have been better, the lettings team, Lorna and Alfie, were great and the whole thing was done in double quick time, no fuss
Tenant
11th Jun 2024 (1 year ago)
O Aro
Alfie and Lorna has been really great, helpful, supportive, good communication, patient and passionate about their work, with getting my daughter and I settled into my flat. I really appreciate them and highly recommend them for their hard work at Fox and sons.
Tenant
11th Jun 2024 (1 year ago)
J Daku
Amazing
11th Jun 2024 (1 year ago)
L smith
Top Estate Agents, I've been dealing with them for 7 years and they've been spot on, the manager Lorna has been amazing! 10/10
11th Jun 2024 (1 year ago)
S Ballard
From start to finish the whole team has been incredible! Danielle was my mortgage broker and guided me throughout and helped me every step of the way! Very fast and efficient submitting the application and was there to help at a drop of a message! Excellent broker! Curtis, Dan and the whole team were honest, friendly and approachable!
You all helped make this experience a smooth sailing process and I can't thank you enough! Highly recommend! ??????????
5th Jun 2024 (1 year ago)
S Davies
Alfie was very presentable, enthusiastic, positive and personable. It's a pleasure speaking to him throughout the process and would highly recommend. It really feels like he's there for the tenant which is a Breath of fresh air
Tenant
25th May 2024 (1 year ago)
T UK)
Great experience finding a home thru Fox & Sons, Alfie and Team were very helpfuly throughout the whole process. Thank you!
21st May 2024 (1 year ago)
B Armstrong
I'd like to say a big Thank You to Danielle who was super friendly and helpful throughout the process of arranging my mortgage. I would highly recommend her to anyone.
16th May 2024 (1 year ago)
J Pankhurst
Lorna @Fox & Sons negotiated the Letting of my property and secured a suitable tenant immediately. She is very professional and i highly recommend her for all Lettings transactions.
Landlord
13th May 2024 (1 year ago)
L Dunnett
Luke Hallewell is by far the best, most experienced, personable and professional Valuer in the Hastings area if you’re looking to sell your property. I wanted to find the best agents to sell my property and I’m confident I’ve done that now.
Seller
7th May 2024 (1 year ago)
H Zebedee
Luke visited us to give an up-to-date valuation. He was extremely pleasant and informative without putting pressure on us to move to the next step. Would definitely recommend.
Seller
4th May 2024 (1 year ago)
L Minty
Massive thanks to Alfie and Lorna for making our move run smoothly and for the gift box! Couldn't recommend anyone better. Thanks Fox and Sons ????
Tenant
1st May 2024 (1 year ago)
L Bozic
Danielle Lakin was my Mortgage Services Consultant for my first home purchase. I could not reccomend her enough. Organised, welcoming and very knowlegdable. It was a huge weight off my mind knowing I was in such safe hands. Thanks Danielle!
Buyer
28th Apr 2024 (1 year ago)
V natural
Alfie and Lorna were so lovely helping me find a property very last minute and made the move seamless and very quick! Always responded quickly and happy to help.
Tenant
18th Apr 2024 (1 year ago)
Z Tugby
As first time buyers, my partner and I were completely clueless when making the huge decision to buy a house. We booked a viewing through Fox and Sons, who recommended a meeting with their in house mortgage advisor, Danielle. We are so glad we took them up on this offer, Danielle is a fountain of knowledge, who puts otherwise complex and confusing information across in terms that are easy to understand. Having spoken to a couple
of other advisors who would only deal with us via text or telephone call, it was a breath of fresh air to be introduced to someone who could meet us in person. Danielle has put us at ease every step of the way - no question is too silly. She’s done all the leg work and helped with everything, finding the right deals for us, and all the additional things you don’t think about. We would highly recommend her and feel so lucky to have found her. A proactive and helpful lady who has the ability to make you feel as though you’ve been friends for years! Danielle has changed this process from being daunting and scary to being fun and exciting, we can’t thank her enough!
Buyer
18th Apr 2024 (1 year ago)
G Beckham
Can't thank Danielle enough!
My partner and I were first time buyers and didn't know where to start when it came to the process of buying our first home. We were very nervous!
Danielle was patient, friendly and went above and beyond to help us buy our dream first home! She held our hand through the entire process, she answered our queries, worries and questions and nothing was too big of an ask.
She communicated with us throughout the entire process and worked alongside the estate agent we were buying off of and our solicitor to ensure the process ran swiftly.
Danielle is an absolute star, we are so glad we found her. We will definitely be recommending her to others!
Buyer
10th Apr 2024 (1 year ago)
B Bland
These folks have been brilliant from start to finish. So friendly, helpful and really went the extra mile. They really helped me to find good tenants at a great rate who wanted to stay long-term.
Landlord
21st Mar 2024 (1 year ago)
M Sychev
My wife and I rented our first house in the UK with Fox & Sons. We are extremely thankful to the whole team for their assistance and support. Since this was our first experience renting a home in a new country, we had many questions. Daniel and Alfie made the entire process very clear and pleasant, from viewing the house to receiving the keys. We have been living in our new home for a week now, and every day we remember our agents with gratitude for helping to make our dream come true. And especially for the delightful view from our bedroom :)
Tenant
7th Mar 2024 (1 year ago)
C Mitchell
We got the keys to our new place 3 days ago, and although it wasn’t the smoothest sailing to get there this was not down to Fox and Sons at all and they did everything they could to help us out and make the process as smooth as possible. Special thanks to the branch manager Lorna for all the help she has given us, along with Alfie and Dan from the lettings team.
Thanks so much ????
Tenant
4th Mar 2024 (1 year ago)
T Hoxey
Curtis was excellent throughout the process.
He kept me informed and answered a questions straight away.
I felt i was in safe hands during the sale of my house.
Would 100% recommend
Seller
1st Mar 2024 (1 year ago)
M S
We have sold our property with Fox and Sons today! Although it was a very long journey, Curtis, Toby, Dan and the whole team have been incredible. We have had great communication throughout and have been guided every step of the way with their support, knowledge and understanding. I can’t fault them! I’d recommend anyone looking to sell or buy to have them on board! Thank you so much to all of you ????
Seller
28th Feb 2024 (1 year ago)
C Mian
Lorna and her team were absolutely fantastic in finding a tenant for our property. Lorna went above and beyond throughout the process and was always contactable on the phone or email. I couldn't be more impressed - highly recommend
Landlord
27th Feb 2024 (1 year ago)
K Nikiforova
My experience with "Fox and Sons" has been extremely positive. Daniel and Lorna were responsive throughout and promptly addressed all my inquiries. Alfie's professionalism left a lasting impression, and he was accommodating to our schedule, which was highly appreciated.
27th Feb 2024 (1 year ago)
B Bella
They are all very accomodating, pleasant and efficient. I highly recommend everyone
26th Feb 2024 (1 year ago)
F Mukhtar
Incredible team. Very cooperative and patient. Thanks to Alfie and Daniel. Always helping at every step.
26th Feb 2024 (1 year ago)
P John
I and my husband and a experience with fox and son's it was wonderful to meet Daniel and Alfie. Daniel was the person who recommended us this property. Laura was the person who helped us in filling up the details in the form.The entire team was very polite, very nice, exceptionally helpful and job oriented. Thanks to Alfie, our agent, who showed us the property and helped us secure it. Daniel took over and did an amazing job by helping us out with property details and everything. I'm really thankful to each and every person in fox and son's. ????????????????
Tenant
26th Feb 2024 (1 year ago)
L beck
Just wanted to say a huge thankyou to Alfie, he was great in helping me to look for a property for me and my son and make the experience less stressful. Thankyou for everything you did.
19th Feb 2024 (1 year ago)
P Dhas
It was a wonderful experience with Daniel and Lorna. The entire team was very polite and exceptionally helpful. Special thanks to Alfie, our agent, who showed us the home and helped us secure it. Then Dan took over and did an amazing job. He was incredibly patient and addressed all our concerns, providing valuable assistance throughout. I would highly recommend them without hesitation.
Tenant
13th Feb 2024 (1 year ago)
H Options
Have been dealing with Lorna the lettings manager, and I cant speak highly enough of her professionalism and knowledge of the lettings market.
Landlord
7th Feb 2024 (1 year ago)
W Barber
I have never used the services of Fox and Sons yet have somehow ended up on their email list. I have had emails from various agents offering valuations and help with buying and selling. I have replied many times (to Curtis particularly) requesting to be removed from their mailing lists, but have never had a reply and continue to be sent emails. I’m fairly certain if I was requesting a valuation of my house it would be a very different story and I’d get an instant reply. I have never been to Hastings, I don’t own a house anywhere in England. I have reported them as spam and still the emails come.
4th Feb 2024 (1 year ago)
S Stevens
Only walked past it didn't go in
31st Jan 2024 (1 year ago)
E Belloni
I had the pleasure of having the help of Alfie, Daniel and Lorna in the process of finding my new flat in Hastings two months ago!
They are very helpful and available whenever I have a problem (like today when I unluckily closed myself out of the flat and they were able to help me get back into the house very quickly).
I hope to have not this issue anymore but I'm glad to know that if something else happens they will be there to help.
Tenant
18th Jan 2024 (1 year ago)
E Nnajieze
Want to say a big thank you to Alfie and Daniel of the Hastings branch of Fox and Sons the professionalism and kindness towards their job is the reason I have a roof over my head been an immigrant in the country getting a house is really hard but those two guys were absolutely amazing and helpful.
Tenant
18th Jan 2024 (1 year ago)
Gigo
Just a quick note to say thank you very much for your excellent service.
What impressed me most, was how precisely my letting experience matched what you offered on your website. Everything happened in the way that you described within the times that you described. And on the two occasions I had to ask you a specific question, you replied within ASAP
The whole process was delightfully easy I will definitely recommend your service and use it again.
Landlord
18th Jan 2024 (1 year ago)
H Martin
The letting agents Alfie, Dan and Lorna went above and beyond to secure my chosen rental property for me, absolutely brilliant and professional service from all involved. Fast, efficient and they even gave me a lovely moving in gift box. Highly recommend if you're looking to move home and want a stress free experience.
Tenant
18th Jan 2024 (1 year ago)
J Aharij
I’ve dealt with Fox and Sons for a while now, staff are generally available on the phone and helpful. I found Lorna (Hastings) to be reliable and honours promises to return calls etc
18th Jan 2024 (1 year ago)
L LS
Great experience with the mortgage service provided by Danielle. Very knowledgeable and friendly approach. Would recommend!
24th Nov 2023 (1 year ago)
Heidiwatt
Curtis has been outstanding from start to finish. Couldn't be more helpful, nothing is too much trouble. The whole team are friendly and reassuring, they walk you through the whole process. The service is exceptional, couldn't recommend highly enough.
1st Nov 2023 (1 year ago)
R Matthews
Huge thank you to Danielle Lakin for all her help. From setting up my mortgage to finally completing on the property she was always on hand to give any advice and push things along for me. Very grateful for all your hard work.
19th Oct 2023 (1 year ago)
S Khan
Before you sign the selling contract make sure you show it to a solicitor the manager of Hastings branch is fraud we have paid all his fee then they want more money making a false claim and contracts I am abroad once I came I will take this agency to court. so be careful when you sign contracts there is lots of selling agency in Hastings.
Seller
19th Oct 2023 (1 year ago)
C Powell
Thanks to Curtis we had a very smooth time buying our property. So a massive thanks to you and the team
Buyer
12th Oct 2023 (1 year ago)
B Powell
Curtis at Fox and Sons Hastings has been completely reliable, helpful, kind, and extremely competent and professional throughout the whole process of purchasing our first property. I'd genuinely highly recommend him and his agent to friends and family. Beth Powell
Buyer
12th Oct 2023 (1 year ago)
O Nery
Danielle Larkin mortgage advisor was super helpful and informative. Also very efficient. Great service.
10th Oct 2023 (1 year ago)
H Kinneavy
Today a young man called Luke Hallewell came to our flat to give us a valuation.
From the moment he stepped over the threshold, we warmed to him.
What an absolute gentleman he is.
He must have a degree in manners as his are impeccable.
He is polite, respectful and courteous.
10/10 to him!!
Fox & Sons should be very proud to have such a charming young man as one of their employees!
If, in the future we decide to sell, we will DEFINITELY be using him to sell our home and help us find a new one.
Thank you Luke.
10th Oct 2023 (1 year ago)
M Lowry
Lorna and her team have been an important and pivotal part of my relocation to England. Their attention to detail, professional yet friendly manner and being fully involved, became the support system guiding me every step towards the most amazing rental. Thank you Lorna, Alfie and Dan.
Tenant
5th Oct 2023 (1 year ago)
Anonymous Homeseller
JUST don’t like they way Thanet talk to you and your in a fix deal and can’t change anything or have you’re say just don’t like them
Seller
2nd Oct 2023 (1 year ago)
Pearl
HASTINGS LANDLORDS - Please do NOT use Fox & sons for lettings. You will regret it. They'll find you the worst tenant imaginable because their high turnover of staff hasn't a clue how to do a job well. The ensuing problems will take years off your life expectancy. So just save yourself the nightmare and use a better letting agent instead.
Landlord
11th Sep 2023 (1 year ago)
A dalton
Me and my partner just moved into our first flat and fox and sons Hastings made the process as easy and stress free as possible, lovely and welcoming staff helped with any worries. I would 100% recommend using them.
Tenant
9th Sep 2023 (1 year ago)
C Paine
Myself and my partner used Fox and Son's Mortgage Services to purchase our first home and we have nothing but praise for the whole experience. We can't recommend Danielle Lakin enough! Nothing was too much trouble and she replied to all of my email enquiries instantly. We also had several face to face meetings with her to make sure everything we needed was in place and she found some amazing mortgage and insurance rates for us. Thank you so much Danielle, you've made our whole moving experience so easy! ????
Buyer
31st Aug 2023 (1 year ago)
A Sellers
Faultless service provided by Danielle Lakin at Hastings Fox & Sons! Kept us continuously updated from start to finish and was always happy to provide additional explanations when required. Easily contactable by phone or email. Would highly recommend!
24th Aug 2023 (1 year ago)
A Magana
I'd like to thank Fox & Sons for helping me buy my first home. I could not have done it without the extensive support I've received from Danielle and Curtis. Their expertise not only got me the home I wanted but also helped me navigate through the complex home buying process with an ease. THANK YOU! ;)
Buyer
21st Aug 2023 (1 year ago)
C mills
Thank you Lorna. And Alfie.
You guys were great! I appreciated your professionalism and all courtesies extended. You checked all the boxes on my wish list.
Continued success in your careers
11th Aug 2023 (1 year ago)
J Setters
Amazing customer service and brilliant help, Alfie down there was a absolute gem
9th Aug 2023 (1 year ago)
T miller
After much searching too find a reliable trustworthy and understanding real estate and letting agency we found fox and sons Hastings all I can say is that we have nothing but good things too say about the service we have received amazing communication back and forth any problems witch we have put forward have been addressed immediately a truly amazing service.
Are letting agents Alfie and Lorna have been amazing the whole way through very welcoming I can really vouch that if you’re looking for a letting agent fox’s and sons are the one for you.
Thanks again Travis and Naomi
Landlord
8th Aug 2023 (1 year ago)
P J.
Thank you Curtis for all your help with the sale of the flat.
We would highly recommend Fox & sons Hastings.
Seller
28th Jul 2023 (1 year ago)
J Persaud
I had great service from curtis from the first viewing throughout the whole buying process.
Any questions or concerns were dealt with in a timely and efficient manner.
Also Danielle was more than helpful and extremely knowledgeable in regards to my mortgage application putting any concerns I might have had to rest.
Buyer
26th Jul 2023 (1 year ago)
L Boy
The mortgage broker Danielle was very helpful and kept me informed every step of the way during my purchase. She even got more than my previous broker and I would recommend her to anyone.
Buyer
21st Jul 2023 (1 year ago)
A mowbray
INCREDIBLY SMOOTH AND EFFICIENT.
Curtis Knight has been fantastic throughout our journey as first time buyers. He has remained the apex of communication between ourselves and the sellers with prompt responses, clear explanations and following up inquiries.
His efficient problem solving and determination to keep the ball rolling as smoothly as possible has been an absolute god send. I couldn't recommend him more as the port of call for buying a house. Thank you Curtis!
Buyer
19th Jul 2023 (1 year ago)
A ward
Callum was very professional , honest and efficient. A pleasure to talk to.
23rd Jun 2023 (2 years ago)
R cross
I had my flat valued by Luke. Very professionnel, helpful and gave lots of good and practical advice.
Seller
21st Jun 2023 (2 years ago)
K Johnson
We had the best experience buying our first home with Fox and Sons.
Sharmin Ali was our mortgage broker, not only is she a lovely person that made us feel comfortable, Sharmin is very knowledgeable and really helped us understand the ins and outs as we were completely clueless when we first started the process. Can't thank Sharmin enough for all her help, we really appreciate it.
Curtis Knight also helped us a lot with the process and he was our first port of call for a lot of things, he is very friendly, very helpful, professional and easy to contact /replied to us quickly and helped us with any queries we had. Thank you to Curtis for helping make the process stress free.
Daniel Penn showed us around quite a few houses before we found our forever home, he was very friendly and welcoming. We had a fun viewing houses with Dan and he was very helpful and made the process easy for us, he even kindly offered us a lift on one occasion when we wasn't sure if my car would be out of the garage on time (our car was fixed in time but the offer was thoughtful).
Ellie showed us around our home that we purchased. Ellie was very friendly and professional and answered any questions we had /pointed us in the right direction before we put our offer in on the house.
Overal our experience with Fox and Sons was very positive and everyone who we spoke to was very friendly, helpful and professional. We couldn't recommend them enough, especially as first time buyers we are so grateful to everyone for such a lovely experience.
Buyer
8th Jun 2023 (2 years ago)
C Limb
Danielle Lakin – the mortgage advisor, based in Fox & Sons, Hastings – was extremely helpful and friendly. She always let me know what my options were, and was open and transparent about recommendations vs requirements - I never got the impression she was upselling.
Furthermore she was efficient and speedy when it came to dealing with solicitors, mortgage providers and other estate agents.
Highly recommended!
3rd Jun 2023 (2 years ago)
B G
Overall I was very happy with everything from the team. Danielle was my broker and she was great. As this was my first time she was very helpful explaining things to me. She always kept me up to date and was easy to contact. Would recommend.
31st May 2023 (2 years ago)
D Raper
Absolutely first class service from the team at Fox & Sons, and a massive thank you to Curtis for is hard work and tenacity, if I wasn’t for you the sale probably wouldn’t have gone through. Five Starts ??????????
Seller
29th Apr 2023 (2 years ago)
P seal
Curtis was extremely helpful in the sale of our house with Fox and Sons.He communicated regularly throughout the process and kept us informed.
Seller
28th Apr 2023 (2 years ago)
O Bacalu-Chirica
We received a great service from Danielle Lakin. Remortgaging with her
was without stress and saved us time and money.
19th Apr 2023 (2 years ago)
Debbie
The letting staff at fox and sons were wonderful. They were not only swift in responses but their can do approach and resourcefulness meant there were absolutely no issues. Thank you Millee and Ellis..
Landlord
11th Apr 2023 (2 years ago)
I mears
Sharmin was absolutely amazing from start to finish of our mortgage process and a credit to the company.
Thankyou! We will always be so appreciative of you and the work you did to help us
11th Apr 2023 (2 years ago)
G irina
Dear Sharmin,
I wish to thank you for your hard work and the support you have given to me with the mortgage and thanks to that I am now finally the owner of my new home. It was a pleasure working with you as you are a great person, very professional and will recommend your services to anyone I know and will definitely appeal on your services in the future.
Buyer
24th Mar 2023 (2 years ago)
T Keall
I have used the mortgage services at Fox and Sons Hastings privided by Danielle Lakin. Would highly recomend using the service she found me the best rate avaliable and discussed all the options avaliable. Kept me up do date on the progess of application and always easy to contact by email and phone. Very good.
8th Mar 2023 (2 years ago)
T Lindsay-Smith
It was a great experience the whole team was very polite and really helpful. Danielle was our broker and she was very efficient with getting everything to us. She was friendly and understanding as well when explaining a lot of the processes to us as it was our first time going through this process!
6th Mar 2023 (2 years ago)
L Bennett
Good variety of houses to buy and friendly attentive service.
Curtis was very responsive and helpful.
24th Feb 2023 (2 years ago)
S Bailey
Curtis has been fantastic in helping me in my first time buyer experience. Out of all the estate agents I have spoken to (Oakfield and PMC to name a couple) Curtis was the only one to match my excitement and enthusiasm about the journey. That experience alone is enough for me to recommend Fox and Sons. It’s an exciting experience and I felt he really gave me the time of day to hear about what I was looking for and my circumstance. He also invited me to a first time buyer event, so he really understood what I was looking for. Thank you :)
Buyer
9th Feb 2023 (2 years ago)
M Reed
Me and my partner are currently in the process of getting our first morgage. Danielle has been amazingly helpful throughout the whole process and has taken a lot of weight off our shoulders by being so helpful. We have had an outstanding experience with fox and sons and their whole team and would highly recommend anyone else to use them in the future!! Getting a morgage is a very very stressful process but Danielle has made it a lot less stressful by giving us her full attention and support throughout.
8th Oct 2022 (2 years ago)
S Demon
Had a mortgage appointment with Danielle today, she was very helpful and knowledgeable and very friendly! Made it an easy process!
6th Oct 2022 (2 years ago)
S Hollamby
What a complete nightmare its been with both the sales and letting side of this poor excuse of a company.
Transfered the letting to them, at their suggestion, to help with access to the properties for viewing for the sale. Hit with fees that were NEVER agreed, dispite me asking the question over the phone (of course i expected the usual monthly managment fee, but not the fees for 'admin' and a sneaky new tenant fee for tenants that were already in situ!), this was all done to aid them selling. Which of course, was a complete shambles when i was then told the lettings team dont work 'that way' with the sales team!
Of course we were promised and assured that the price of the sale was spot on, then told it needed to drop.
Finally got the property sold at well below what we wanted / needed (medical treatments were /are needed, which they were aware of - hence the price).
Sold the property back in April this year. Put in our GDPR requests and rights to 1) stop processing. 2) to be forgotten. We asked over and over again to delete all our contact details, to stop emailing us and expressed the impacts they were having on us at a very difficult time. Highlighted over and over again the complaints we raised and the fact they continue to send us documentation that is meant for the new landlord. Turned out as soon as the sales and letting teams got their £££ they couldnt be bothered to let the finance team know. Even though we have contacted every department including the branches, very poor excuse of a manager (Alex was copied into 99% of emails etc and sat back and did nothing), to repeat our requests for our GDPR rights to be actioned. And still we are receiving notifications of tenant arrears, bank information, marketing calls and emails.
And the most rediculas thing to add to it all they continue to call us to see if we have thought about selling the property they have just sold! Followed by calls asking if we want to let the same property through them!
How hard can it be to follow a very simple and straight forward request? DELETE OUR CONTACT INFORMATION, STOP SENDING US DETAILS OF TENANTS THAT HAVE NOTHING TO DO WITH US (A DATA PROTECTION BREACH IN ITSSELF!) AND STOP ENQUIRING IF WE WANT TO LET / SELL A PROPERTY WE NO LONGER OWN!! JUST FORGET WE EXIST - WHICH WE ARE TRYING OUR BEST TO DO ABOUT YOU!
I didn't want to air this on the internet, but may be its the only way they will sit up and take notice?!? As someone who spent many years in the property industry (buying and selling), never have I come across such a disgusting level of service. Be warned of the wolf in sheeps clothing (the best way I can discribe them), nice and cheerful to start and couldnt do more to try and help but as soon as that agreement is signed they couldnt care less about you or the impacts they have on you..unless its going to impact their £££.
Seller
8th Sep 2022 (2 years ago)
jamesa
Spoke to one of them having received a missed call from Curtis. Left a message with one of his colleagues who said they'd get him to call me back when next convenient and heard nothing. Not a very good introduction with that kind of service.
25th Aug 2022 (2 years ago)
A Ale
Everything went smoothly with Fox and Sons, we have used the solocitors they recommended.
We were already looking for a house to buy for over 2 years and lost hope. We booked a viewing with Fox and Sons and Sharmin was introduced to us. She is a Mortgage Consultant and her office is based in Fox and Sons Hastings Branch.
After our first appointment with Sharmin my husband said " I have a good feeling about Sharmin, she will be the one that will get us a house after 2 years of looking around", and he was right, she made our dream come true, in 3 months we got the keys or our First House.
We couldn't recommend her enough, she is absolutely amazing!
5th Aug 2022 (2 years ago)
R Hodgkinson
Absolutely awful
31st Jul 2022 (2 years ago)
N SARTON
Absolutely great customer service. Very attentive lovely young lady answered all my questions very helpful
22nd Jul 2022 (2 years ago)
S McDonnell
Callum legate has been fantastic I trust him implicitly.. incredibly important when selling property and looking for your next home fantastic service , not pushy, very informative and comfortable to talk to and above all very honest many thanks indeed Callum
16th Jul 2022 (2 years ago)
T Hattemore
It was with some trepidation that I embarked upon selling my flat after many years of delays and preparation. I was left with a dilemma as both agents representatives visits I was happy with. Estate agents have an unfortunate reputation, one of those almost predictable responses when the profession is mentioned. However, I feel that as in most situations in life it is often as much about your own approach and a personal experience, in addition to understanding to a degree, the difficulties faced by any given profession. I chose Fox & Sons on balance as it was their location in relation to my property, but as usual part of the choice was due to the time and care from their valuation listings manager, Callum Legate, whose visit provided detailed explanations, with impeccable politeness and answered readily my questions. When I raised minor concerns or observations with the property details, these were immediately addressed with a further personal visit and this has been further in evidence during two visits to the branch. Viewings were immediate as the Hastings branch staff were proactive . I was always consulted about viewings although happy for these to be undertaken at any time. Feedback was promised and received from another great staff member, Curtis, who has been very polite, smart and encouraging at all times. I knew my flat would have some limitations but it is now under offer and in the legal process. I would recommend making Fox & Sons at Hastings your first port of call. I understand the actual offer was negotiated with Alex but demonstrates team work.
Seller
1st Jun 2022 (3 years ago)
N Hraboweckyj
I have been treated to a very friendly and efficient experience at Fox and Sons on the occasions that I have had dealings with them. Recommended. Many thanks-Nicholas Hraboweckyj.
31st May 2022 (3 years ago)
E Gillett
Very rude staff and can make you feel worthless.
If you dont do what they want they dont wanna no
5th Apr 2022 (3 years ago)
NightRiderPvP
Thank you to Toriah, Holly and Lorna in the Lettings department! Helped up with every question and made the whole experience a quick, efficient and smooth! Would 100% recommend!
Tenant
28th Mar 2022 (3 years ago)
T Hawkins
They post fake properties that are not available!
22nd Mar 2022 (3 years ago)
N Baldwin
Really helpful explained everything in details
2nd Mar 2022 (3 years ago)
R E
Fox & Sons have been amazing. The lettings process was super easy, and they're always super helpful if any issues arise with the property. Tom Kennedy-Dack has always been super helpful and always quick to respond to any questions asked.
Landlord
23rd Feb 2022 (3 years ago)
N m
Dreadful people. A cold call from them confused my mum and upset our tenants. Caused us a lot of problems within our family. My mum upset every time the issue rears it’s ugly head.
Landlord
14th Feb 2022 (3 years ago)
M Sammarco
Fox and Sons have a personalised, customer centred approach. They seamlessly work together as a team to achieve the best outcome for both the seller and the buyer. They are knowledgeable about the local area and the properties they sell. I would recommend Fox and Sons if you are looking for an Estate Agents that listens to what their buyer and seller wants and proactively supports them to achieve their property goals.
9th Feb 2022 (3 years ago)
J omadden
Unprofessional.
6th Feb 2022 (3 years ago)
D Smith
What a breath of fresh air Alex pink and his staff are. Alex pink and the team have restored my faith in estate agents and I have had some awful experiences with another estate agent in Hastings. I was getting to the stage where I was going to give up moving there at all and like an angel Alex stepped in and found me a house. Got my offer accepted with no fuss at all and have been kept in the loop ever since. Alex is so polite and helpful. And has made it possible to have my dream of a coastal house come true. I can't thank him and the team enough. If I could give him 100 stars I would.
Buyer
4th Feb 2022 (3 years ago)
P Rees
Absolutely excellent service from viewing through to signing. Very attentive staff and quick to respond and resolve queries. Highly recommended! Thank you to the team!
Tenant
4th Feb 2022 (3 years ago)
H Dyer
Callum, Dan, Alex and everyone we have dealt with have been really positive, helpful and a joy to deal with, they have made a very difficult experience go as smooth as is possible. The whole Hastings team are a credit to Fox.
19th Jan 2022 (3 years ago)
D Forbes
So far so good!
19th Jan 2022 (3 years ago)
T Marshall
The complete experience from valuation to quick sale has been professional, helpful and friendly. Great communication all round from Jordan to all at the office. Also as someone new to the Modern Auction concept Jordan was more than happy to answer all queries in a professional & knowledgeable manner.
Thank you all for making this a worry free process - would highly recommend!
Seller
15th Jan 2022 (3 years ago)
I Doe
Always a good experience with Fox & Son. Lorna always answers my queries and always professional
11th Jan 2022 (3 years ago)
H Rodden
I had the pleasure to deal with Lorna Wilcox at Fox & Sons for a rental property. Right from the first phone call to completing she made herself available to me. Lorna is professional and knowledgable and I would definitely recommend Fox & Sons to anyone that might be looking to lease a property.
Landlord
11th Jan 2022 (3 years ago)
C Adam
Great service from Lorna at Fox and Son's when we moved into rented accommodation. She was very responsive and answered our queries fast and effectively. There were a few issues on our first day but Lorna sprung into action to get these resolved. Highly recommended and would use this company again. Only experienced the lettings team so can't comment on the sales team.
Tenant
15th Dec 2021 (3 years ago)
L Cross
With buying my first place it was very daunting, but Sharmin Ali made everything easy to understand and reassured me the whole way through. Always keeping me up to date with the process. Would definitely recommend her services!
Buyer
13th Dec 2021 (3 years ago)
R B
I had a viewing with Annabel who was very professional and knowledgeable. Would recommend Fox and Sons and Annabel.
30th Nov 2021 (3 years ago)
J Ellenger
The whole experience from Valuation to a very quick sale has been extremely professional which started with Callum Legate and then with the staff at their office and all i can say is well done so far
John Ellenger
Seller
26th Nov 2021 (3 years ago)
B Crockett
When viewing our prospective purchase Curtis Knight managed both our visits. Curtis was friendly, courteous and knowledgeable; this made the viewing relaxed and enjoyable. House moves are always fraught with hurdles and ensuing stresses, this being no different. We are aware that Curtis is a junior member of staff, however we consider his manner to be that expected of those in more senior positions. Well done Curtis!!
Buyer
24th Nov 2021 (3 years ago)
J Barnard
I contacted Fox and Sons to view a property and was very pleased with the person I spoke to, sorry I can’t remember his name. When we arrived at the property I was met by Katie, she had all the information about the property, she’d obviously researched the house and could answer all my questions. She was friendly, polite and respectful. Although the house wasn’t for me I will bear Fox and Sons in mind again.
22nd Nov 2021 (3 years ago)
L Harvey
Starting on the long journey of buying a property, so far the support for me and my daughter has been exemplary. The agents are responsive, and handle inquiries and matters arising efficiently and thoughtfully. I recommend these Estate Agents.
Buyer
22nd Nov 2021 (3 years ago)
J Marcroft
Incompetent and disorganised avoid at all costs much better agencies on the same road worth the extra steps to a better establishment
17th Nov 2021 (3 years ago)
R D
I want to highlight Sharmin Ali's work in particular. As a mortgage broker, she worked so efficiently getting us such an amazing deal! We spent months thinking it wouldn't be possible, but somehow, she worked her magic and got us a mindblowing mortgage. She worked above and beyond, even late into the evening prior to her annual leave, to ensure our needs were met. She also explained everything so clearly in a way no one else had ever made the effort to do. We cannot thank her enough!
29th Oct 2021 (3 years ago)
R Crouch
I have just brought my first property through fox and sons. I cannot recommend Sharmin Ali and the team enough, sharmin has helped me with my mortgage application from the start she has been amazing, she knows her stuff, has been very helpful, kind and quick to respond.
I haven’t had the easiest of applications but from the start it hasn’t phased her, she’s put everything into it and made sure everything has run smoothly.
I cannot thank the team enough, and I look forward to using them again!
Buyer
29th Oct 2021 (3 years ago)
S Manolache
Swift Reaction, Well organised, I would definitely recommend their services to all my friends.
4th Oct 2021 (3 years ago)
S Green
When I came to the area I spoke to several agencies. Holly at Fox being one of them. I left my details & what I was looking for. Holly contacted me with a property that was just right for us. After viewing it she walked me through the process and answered all my Q's. Holly & Lorna were very responsive to my messages and the whole process of paper work was smooth. Very good first experience working with them! Even met my landlords a few days after moving in and am very impressed.
Thank you Holly & Lorna! ????
Tenant
4th Oct 2021 (3 years ago)
D Chitauro
From the day we did our veiwing to the last day amd completion of letting agreements the service was extremely good. Thank you for giving us a good service. would recommend this agency
Tenant
1st Oct 2021 (3 years ago)
E Production
The lettings team has been very professional. Lorna who kept me updated throughout the lettings process always helpful and supportive.
Landlord
30th Sep 2021 (3 years ago)
R Meszaros
My parents have just completed on a purchase a couple of days ago. Sharmin Ali was appointed to us to help with our Mortgage application. She is a very kind, straight to the point and very professional person. She constantly have been in touch with us to see where our application stands at. During the application she was very easy going and explained everything clearly, there was no such thing as silly questions for her. Anytime we had any issues she has dealt with it promptly and effectively. I can only recommend her for Mortgage advise! She is brilliant!
Buyer
30th Sep 2021 (3 years ago)
L Lasagna
Exceptional service all round – highly recommended!! Callum (and his team) were professional, responsive, friendly and engaging throughout the process. Thank you Callum for going above and beyond your call of duty to ensure a swift and stress free sale.
Seller
29th Sep 2021 (3 years ago)
S Gent
I have dealt with Fox and sons on many occasions for purchasing property/business/ and most recently renting both as a landlord and as a tenant! I am pleased to say all experiences have been superb.
Many thanks to Lorna and Holly for their efforts and great communication. Kindest Regards Stevyn
27th Sep 2021 (3 years ago)
J Gardiner
The team have been very professional and friendly. Especially lorna senior lettings agent who kept me updated throughout the process always enthusiastic and happy to help many thanks..
Landlord
23rd Sep 2021 (3 years ago)
J burden
I had a couple of viewings with Brodie from fox & sons he was very helpful , friendly & professional fantastic service !
23rd Sep 2021 (3 years ago)
C Neal
I found the agent that showed me round the property very professional ,helpful & friendly … I would highly recommend him …
23rd Sep 2021 (3 years ago)
Paul
Avoid this estate agents especially Callum Legate, he likes to take advantage of vulnerable people selling their property. He is what gives estate agents their bad reputation.
Use PCM or MADE much more professional and trustworthy.
Seller
19th Sep 2021 (3 years ago)
W Lincoln
It was such a refreshing change to come across such a positive team with a vibrant, can-do attitude. They let my flat in one day. I was very nervous about letting my property but they've taken the worries out of the whole process. I can now get on with enjoying my retirement. I couldn't recommend Fox & Sons highly enough!
Landlord
2nd Sep 2021 (3 years ago)
J Rafferty
Sharmin was helpful through the whole process. Very profession at all times. Sharmin manage to make a stressfull occasion extremely easy to follow. A great example of how it should be done. I would recommend Sharmin to friends and family for mortgage advice.
27th Aug 2021 (3 years ago)
T hart
Really supportive with chasing up solicitors and everyone in the process, but not pushy. Charles has been helpful and responsive and a pleasure to work with
25th Aug 2021 (3 years ago)
J Howe
We recently have just started renting a property using fox and sons, its our first time renting and Holly was so helpful and made whole process so easy, she’s great at communication and made everything very understanding
Tenant
25th Aug 2021 (3 years ago)
J denham
Excellent service and communication.
25th Aug 2021 (3 years ago)
L Murtagh
It has been such a pleasurable experience going with fox and sons , they are friendly and helpful and have gone all out to make the experience as easy as possible. They just have That extra touch which I think it's in their staff.
25th Aug 2021 (3 years ago)
C Topliss
I have just bought my first place through Sharmin Ali as my mortgage advisor. Being my first buying experience I was anxious and unsure on some steps of the process. Sharmin was fantastic informing me of the process and reducing my anxiety surrounding the process. I can’t recommend Sharmin enough, she has been simply brilliant.
Buyer
16th Aug 2021 (3 years ago)
C P
This is the second time we have used Fox and son Hastings for buying and first time for selling.
Our house sold in 4 days so great job!
From start to finish the service we received has been 5 star! Jordon was quick, very informative and answered all my questions promptly when selling/listing our house which I felt was made as easy as possible!
We used the in house mortgage team as well as I’m a lifetime member and what can I say, again 5 star! Sharmin was super helpful in securing our mortgage application and knows exactly what she’s doing! Sharmin was also very friendly and down to earth. This made our phone calls very pleasant and very easy to work with. I wouldn’t hesitate to recommend her.
The overall summary is that the whole team deserve a pat on the back as they are super efficient and friendly to work with! Again I wouldn’t hesitate to recommend all the team at fox and son Hastings!
Chris P.
Seller
14th Aug 2021 (3 years ago)
D Weller
Dan and the whole team at Hastings have absolutely shown professional, communicative and expert skills in negotiating my sales. I actually exchanged and completed on the same day yesterday, with another sale due very soon.
Well done Dan and the sales team ????????????????
Many thanks
Deborah
Seller
11th Aug 2021 (3 years ago)
R H1
Holly did everything she could to get us the house we wanted. Anything we have asked for or needed she has sorted for us. Very happy and grateful. Thank you
5th Aug 2021 (3 years ago)
R H
Me and my husband was finding it hard to find a property and the right property at that. Then Holly at fox and sons was amazing and found us our perfect home. Very professional and any queries Holly was happy to help highly recommend
Buyer
30th Jul 2021 (3 years ago)
Largesse1000
Really dynamic team at Fox & Sons, Hastings. Knowledgeable, supportive and very good at what they do. So far in our journey to sell our property they have given good advice, and during a confusing and stressful housing market, everyone that we have worked with has been professional, positive and motivated. Greatly appreciated and happy to recommend this branch.
Seller
29th Jul 2021 (3 years ago)
T Mays
Callum is truly empathic. It wasn't just about a property there was a story behind it and under genuine difficult circumstances. Callum understood that and it meant so much.
29th Jul 2021 (3 years ago)
J Hore
Katy was extremely knowledgeable, professional and a pleasure to deal with during our viewing.
28th Jul 2021 (3 years ago)
M Guihen
a property that needs lots of love and attention Harry was very helpful regarding any questions I had, acted in a very professional manner through out my viewing
22nd Jul 2021 (3 years ago)
T Findlay
Callum has been fantastic throughout my house sale. Got the price he promised he would and has been thoroughly decent and honest through the whole process! Thanks Callum and team! You have prompted me to me leave my first ever google review :-)
Seller
22nd Jul 2021 (3 years ago)
N Byrne
I'm appalled at the service I have just received from Fox and Sons. I can only imagine that our rental search is simply not worth the time and effort to them. I'm still in shock by the way I have just been spoken to on the phone (pours a gin to help). After previous pleasant conversations, it sadly goes to show how they can switch from friendly sales to ruthless business people. But at least keep consistent until we've got a contract...right?!
I think we dodged a bullet. I've just shared my experience elsewhere online and quite quickly other people are talking about their negative experiences too. 'Defo avoid' and 'awful' seems to be the theme. For both rentals and sales according to others.
We had a viewing booked in last week which was cancelled by them the day prior. Fair enough. We are in London but time off and travel could be rearranged. I (me not them!) called yesterday to reconfirm the viewing for today. All fine. Travel to Hastings. 1 missed call from them, call straight back. No answer. Call all morning. No answer. They have my number and can text or email. Surely they will contact if they need to rearrange again. Plus they know it's a trip especially from London. No. They simply didn't turn up all because I missed their one call and yet was told there was no one in the office to take my calls up until 1pm. Madness! I was told they tried to call me 4 times and I have no voicemail option. Which is simply not true and can easily be proved.
It's a zero star review from me. Will be happy to take my business elsewhere considering the lies I've just been told before even getting to view a property with them. 'Defo avoid!'.
'Hands up if you think they'll refund our travel expenses or even read my formal complain I'll be sending'...anyone?? No...me neither.
Tenant
7th Jul 2021 (4 years ago)
E Giles
My husband and I have been very happy with all the agents, but one stands out from the rest, and that’s Harry Dyer, he goes the extra mile to help us, nothing is too small or too big for him to help us with, he listens to us and does everything he can for us! Well done Harry!
23rd Jun 2021 (4 years ago)
Anonymous Homeseller
I met Calum Legate at the flat I am intending to sell.Everything was dealt with in an efficient but friendly manner .
It was a pleasure to meet this young man who is able to combine a quick mind with charm and professionalism .
My tenant who is remaining in the flat had a conversation with Calum and felt reassured after the visit and that was very helpful as obviously he is concerned as to what will happen to him after the sale..
My experience so far with Fox and Sons has been very positive.
Seller
16th Jun 2021 (4 years ago)
D Sands
Charles Finch at the Hastings branch has been very supportive, always given great communication and whenever I have spoken to him he has always dealt with my queries in a professional and cheerful manner. Definitely a credit to the branch. Thank you for all that you have done to ensure that my sale has gone through quickly, smoothly and as stress free as possible.
Seller
9th Jun 2021 (4 years ago)
M McIntosh
Fox & Sons have been great and on the ball from the start. Any enquiries or questions that i had were dealt with promptly and by a friendly team and haven't really had to do much and was able to leave it in their hands.
9th Jun 2021 (4 years ago)
C Oliveira
I have recently sold my house with Fox and Sons. We were on the market for less than a week. Everyone involved was professional and attentive to all our questions. The whole team has been so supportive in helping us to find a new home, which we have in less than a month. The team are on hand to give advice regarding mortgage and solicitor paperwork. They are an incredible team who clearly work closely together in order to give their clients the best service. I couldn't be happier and will always choose Fox and Sons over any other estate agents.
Seller
9th Jun 2021 (4 years ago)
M McClafferty
Harry is is a very good salesmen and negotiaer
9th Jun 2021 (4 years ago)
M m
All the staff including the manager are very helpful trying very hard to achieve best possible sale price, carrying out numerous viewings and don't give up until best highest price is achieved.I will use this company for any further sales
Seller
9th Jun 2021 (4 years ago)
D Murrell
Really good team, always professional, friendly and helpful. Our hose purchase is moving along swiftly and the communication has been excellent. Would highly recommend.
Buyer
9th Jun 2021 (4 years ago)
A Garfath-Cox
The staff have been helpful and conscientious in the sale of our property.
Seller
9th Jun 2021 (4 years ago)
S Caalsen
We contacted Holly in Hastings and explained our situation and that we needed to move ASAP. She was very sympathetic and we managed to get everything done in record time. She was amazing and friendly the entire time and I cannot recommend her enough! Thanks to her, we are in our new home and we are beyond happy and grateful!!
8th Jun 2021 (4 years ago)
J Kemp
Sold our house in Hastings through Callum and Charles in Hastings. Callum gave us a great price and with Charles backed it up by selling it after 1 viewing! Charles then got us through to exchange really quickly, thanks guys!
Seller
7th Jun 2021 (4 years ago)
K Jennings
Who could ask for more, a market as mental as it is and Charles together with the rest of the branch team were still able to provide a personal service. A quick offer acceptance to exchange turn around was managed perfectly with the chasing of all parties to ensure a smooth transaction.
Thank you guys and highly recommended!!
7th Jun 2021 (4 years ago)
S Castro
Callum dealt with the sale of my garages and it all went very smoothly even the unexpected abd more complicated things that we cane across! Delighted with the process
Seller
26th May 2021 (4 years ago)
D Brennan
Really helpful in helping us find the right home, super responsive and always got back to you even when they were busy. Charles was particularly helpful
Buyer
26th May 2021 (4 years ago)
T Freeman
Great communications, friendly & helpful staff who go that extra mile for both seller & buyer. Very profession and polite.
Highly recommended.
24th May 2021 (4 years ago)
J Edmond
Fox and Sons recently sold our property, they were professional throughout, and constantly reachable when we had any questions or for updates. They were knowledgeable and broke down every step for us, making for a positive experience and the sale of our home. Thank you Charles for always being at the end of the phone!
Seller
20th May 2021 (4 years ago)
DaveMac
As this was my first time selling my property and via modern auction, Jordan, Charles, Dan and the rest of the team made the whole experience seamless and carried everything out professionally and effortlessly.
My property was advertised on the market, photos published and EPC cert carried out within a few days and then the viewings started to pour in.
Quality of advertising/marketing was fantastic and if I was to sell, buy another property then I would have full confidence that I would be looked after in this branch.
Seller
20th May 2021 (4 years ago)
J Hill
We were engaged exclusively with a rival estate agent, and had endured 15 plus viewings in ten days, with just one offer, and this far short of the asking price. The rival agency had advised acceptance due to the number of viewings. Fox and Sons introduced themselves and agreed to a multi-agency deal. They sent a viewer from London, who offered the asking price no quibble.
Seller
19th May 2021 (4 years ago)
Anonymous Homeseller
I have sold two properties with Fox & Sons - Charles Fitch has been super helpful and kept me informed - he has offered great advice and I really appreciate the extra care he has taken to do that, going the extra mile to help me, as I live out of the area.
Seller
19th May 2021 (4 years ago)
J Knight
Fox and Sons were excellent in guiding me through my first house purchase.
Charles has been excellent with my constant questions and also helping to push the progress through despite COVID and a few stumbles along the way. He has shown great work ethic and has always been professional and easy to get a hold of! Didn’t mind following up things on my behalf and spent a good chunk of time chasing my solicitors.
Because of my experience I would definitely recommend Fox and Sons to first time buyers in the Hastings area!!
Buyer
19th May 2021 (4 years ago)
C newman
I recently bought my first property which was a really intimidating process for me. I was lucky enough to have Charles as my agent as he quickly put my mind at ease, talking me through every step of the process. He put in every effort with me, I never felt i had to call him as he kept me in the loop with every step. He was very polite, professional and knowledgeable, even my Solicitor told me how impressed he was with Charles. I would definitely recommend this agent as i couldn't fault them. I'll hopefully get to work with Charles in the future.
Buyer
17th May 2021 (4 years ago)
J S
Have dealt with many estate agents over the years, this is one of the good ones! Dan, thanks for sound advice and making a stressful time much easier
13th May 2021 (4 years ago)
E Watson
We have used Fox and Sons twice to rent a property. Lorna is a diamond - she made the viewing and application process so smooth and kept me up to date on the progression. Lorna makes the viewings exciting and is honest about the property which gave me confidence in her advice.
Fox and Sons are really easy to communicate with and I would recommend them, especially to someone who is moving for the first time.
Tenant
2nd May 2021 (4 years ago)
J Ninian
Lorna and Holly were absolutely amazing. I am a single woman who was apprehensive about moving, but both Lorna and Holly were so supportive and helpful making it an easy and comfortable transition. I would highly recommend Fox and Sons as a result of their professional yet down to earth approach, they are a credit to the company.
21st Apr 2021 (4 years ago)
B Mays
My experience with Fox & Sons was very positive, I had to sell on behalf of my mum following an accident she had.
Callum was incredibly empathetic and understanding of our situation, he was always on hand to answer any questions I had, and even responded out of working hours (not that I was expecting). Callum and the rest of the team made selling my mums home very easy, we sold in two weeks!
Seller
20th Apr 2021 (4 years ago)
M Motorsport
Thank you to Charles and the team for handling our purchase from start to finish expertly.
Buyer
15th Apr 2021 (4 years ago)
M Fine
We were shown two properties by Harry. Although on this occasion they were not quite what we are looking for we were impressed with Harry's approach and professionalism
15th Apr 2021 (4 years ago)
L Manning
I have been very pleased with Fox and Sons, they sold my house within three weeks. Callum and Charlie who visited me to discuss the selling of my home were very polite and helpful and have made the sale easier. Eddie Freeman who I have been ringing up for help with the paperwork has been amazing, patient and very helpful, she has been keeping me informed how the sale has been progressing and has helped me throughout. Eadie has reduced the stress of those selling for me. This is the second time I've used Fox and Sons for the sale of a property and have been very happy with the service.
Seller
9th Apr 2021 (4 years ago)
A Moore
We recently had a viewing with Harry Dyer, he was very informative, knew a lot about the home, made us 100% comfortable viewing the home which enabled us to ask questions, he was also very knowledgable about the local area. Harry was very professional and made the viewing very pleasant during the current climate. Credit to the company.
30th Mar 2021 (4 years ago)
G Weston
I like to thank all the staff at Fox's &sons for selling my flat through the time of sale they was all professional and helpful at all times they made me feel at easy and I wouldn't hesitate to recommend them to any one.
Seller
27th Mar 2021 (4 years ago)
L D'Aietti
The most unpleasant, unprofessional, rude and dodgy estate agency that I had the misfortune to get in contact with.
26th Mar 2021 (4 years ago)
S knight
Callum is an excellent estate agent i found him to be very professional polite, honest, knowledgable, supporting and reassuring. He listed both my properties giving a realistic vaulation, he kept in contact throughout the process. I have every confidence in Fox and Sons and wouldn't hesitate in recommending this Estate Agents to anyone thinking of buying of selling their property.
Seller
24th Mar 2021 (4 years ago)
T Eldridge
A refreshing approach from all the team
24th Mar 2021 (4 years ago)
M PULSFORD
Callum and his team have been so much help whilst selling our property during lockdown. We expected things to take many many months but the team were ultra responsive and my property sold in less than two weeks. It was marketed beautifully and I was kept up to date at every step. I am so pleased we used these guys and would highly recommend them.
Seller
24th Mar 2021 (4 years ago)
F Williamson
I have been dealing with Dan at Fox & Sons Hastings branch for the last couple of weeks and have found him to be very responsive, knowledgeable and professional, The properties he has proposed so far have been on, or very near my brief. Keep this up and a sale wont be far off.
Buyer
23rd Mar 2021 (4 years ago)
H Rose
We have Daniel Carr as our agent and he's gone above and beyond. He's a young fella, but wise beyond his years (we think he'll make a great old man one day). He's professional, responsive, kind and organised. A great human and a great agent, win-win.
23rd Mar 2021 (4 years ago)
J VEE
Fox and Sons have been amazing! I've used them to rent from, then to buy and rent out my property with and now to sell. Very good customer service, always try to help out even if they don't have to. Staff seem to be very aware and know their clients, very efficient and respond right away. Thank you Dan, Demi and everyone else at Fox and Sons!
Seller
23rd Mar 2021 (4 years ago)
S Monument
Excellent service from Dan - friendly, super efficient and informative without any overdue pressure etc. Really pleased to be purchasing my flat through Fox & Sons! The side letting agency is also a total benefit to make my investment plan run smoothly. Thanks guys!
Buyer
23rd Mar 2021 (4 years ago)
P Rose
Fox & Sons Hastings dealt with the marketing of our apartment. They were always Professional, helpful and communicative. Being one of the larger and more prominent Estate Agents was a deciding factor and they proved to be highly effective. Thankyou.
Seller
23rd Mar 2021 (4 years ago)
M Bessford
Dan was helpful in trying to meet my requirements for the type of property I was looking for. Arranged viewings promptly.
After my offer was agreed for a property, they were very efficient with the next steps.
So far so good.
Buyer
23rd Mar 2021 (4 years ago)
S Taylo
I had the pleasure of working with Fox and Sons lettings team in helping me rent out my recently purchased property through Fox and Sons sales team. Both aspects of the business was near on perfection. They remained professional and informative through both the lettings sales process. I had the pleasure of dealing with Lorna, Holly and Alicia in lettings and they made the process extremely easy and found us as Landlords lovely tenants. Great experience all round and highly recommend.
Landlord
23rd Mar 2021 (4 years ago)
D Parker
went to a property viewing, and deal was nearly done, so the person giving me the viewing thought it was his chance to aim an insult at me in the form a joke at my expense. i wont go into the details of the insult, needless to say it was meant to demean and insult me. hadnt done anything to deserve this, extremely rude petty and spiteful. other dealings i had with staff were so/so, yet this one guy couldnt bite his tounge and decided to take the mickey 0/5.
22nd Mar 2021 (4 years ago)
L lisle
highly recommend , don't think we would have moved in without Charles constant help and chasing things up, overall Fox & Sons are excellent service and very professional
3rd Mar 2021 (4 years ago)
Anonymous Homeseller
Would never use them again. They did not heed my explicit instructions and I found them to be ill mannered and unprofessional
Seller
22nd Dec 2020 (4 years ago)
L salem
I had a flood on the first night at my new rental property (builders had dislodged a pipe) and Lorna and Holly could not have looked after the situation better. They sorted everything immediately and made a really stressful situation much more manageable. I'm really appreciative. Thank you to you both.
Tenant
22nd Dec 2020 (4 years ago)
M G
Lorna was amazing throughout the whole process. Very easy to talk to and fast to respond to emails. Very friendly and an overall great experience.
Thank you for helping us move to our new home!
Cat & James
19th Dec 2020 (4 years ago)
Kobenam
Thanks to fast responses my house sold within a matter of weeks. Good communication throughout the sales process--would highly recommend!
Seller
10th Dec 2020 (4 years ago)
C Morris
Totally recommend fox and sons, was the best service I’ve had from any other company. Great help from a young lad called Callum. Very professional.
20th Nov 2020 (4 years ago)
T Gardiner
Very quick and responsive. Always followed up when they said they would and helped me secure the home I wanted.
Tenant
20th Nov 2020 (4 years ago)
L Green
Fox and Sons were very good with handling our property advertisement.
Would definitely recommend.
My thanks to Dan for his assistance as well as the other staff who helpd us.
20th Nov 2020 (4 years ago)
I Solley
I have been using the Hastings branch of Fox and Sons to let flats for me for a number of years and they have always been a pleasure to deal with. They have recently secured a new letting for me at an increased rent with their usual professional service -and I would not hesitate to recommend them.
Landlord
6th Nov 2020 (4 years ago)
R Marsh
Holly and her team helped me find new tenants for my property this month and I couldn't be happier. Honest, friendly, knowledgeable, supportive, always available. My new tenants are exactly what I wanted them to be, and I know my investment is safe in their hands!
Landlord
28th Oct 2020 (4 years ago)
A Rayner
very friendly and helpfull staff especially edie! She's been amazing
28th Oct 2020 (4 years ago)
J Gray
Had the pleasure of working with Edie throughout buying my home. She kept me in the loop, and got back to me with all the answers that we needed and more. Super quick with all responses, very professional, as a first time buyer, she made each step very easy to understand and helped explain the whole process. Highly recommend if you are looking to sell your home.
Buyer
28th Oct 2020 (4 years ago)
M baldwin
my house sale was very smooth and easy, Edie Freeman kept in touch all the way in a very friendly, helpful , professional way . i highly recommend
Seller
28th Oct 2020 (4 years ago)
D Purvis
Extremely professional team from initial marketing and throughout viewings, they were always quick to answer any question. A special mention for Charley who constantly pushed during the final week to get my sale over the line. Would highly recommend.
Seller
28th Oct 2020 (4 years ago)
F Martinelli
I was looking for a new flat in Hastings and Holly was the most amazing estate agent I've encountered in my life. She was proactive and suggested viewings for properties matching my requests. The first flat I viewed with her was perfect and I was moved in within a week and a half. Everything was done quickly and professionally - I can't thank her enough. She also recommended the best gas/electric provider and places to get appliances which she didn't have to do. She made my experience of moving so much better - I would definitely use fox and sons again and I would recommend to everyone!
Tenant
28th Oct 2020 (4 years ago)
L haddock
A very efficient agency to deal with. Charley was very helpful and the sale went smoothly and quickly
Seller
22nd Oct 2020 (4 years ago)
N Gerrard
Good, reliable and helpful.
17th Oct 2020 (4 years ago)
A Booth
I have viewed a lot of properties over the years and can honestly say that Dan, from Fox's Hastings office, was the most engaged, focused, and genuine property guide I have met. He truly concentrated on the matter in hand, and made a suggestion regarding my proposed remodelling of the place that I had not considered, and which I will be implementing. There was none of the false chumminess or ingratiating manner that can sometimes be present with estate agents desperate for a sale! I am now in the process of buying the property.
Buyer
14th Oct 2020 (4 years ago)
A Frett
Edie Freeman has offered outstanding customer service and excellent communication skills / keeping me constantly informed every step of the way - I find her to be super professional, very proactive and fast to react to resolve issues if they arise.
14th Oct 2020 (4 years ago)
B (CuteFlowerLivvy)
Lorna was great! Had only a couple of weeks to find accommodation and she pushed everything through and made it work to my deadline.
Very impressed friendly and professional staff. Was a great experience!
Tenant
30th Sep 2020 (4 years ago)
M Hutton
Very efficient and reliable definitely use again
30th Sep 2020 (4 years ago)
Draconian7
Rude and unprofessional staff. The attitude to the client as to garbage which was brought by a wind from the street. The phrase "I don't want to waste my time on you" has ruined my day!
18th Sep 2020 (4 years ago)
P Hanna
Unreliable, lying about their offers and appointments, last minute cancellation, rude on the phone. Worst experience
29th Jul 2020 (4 years ago)
M Halim
Very unprofessional and insulting experience. I will raise a complaint to sequence against what the manager did. Not respectful nor helpful to their costumers; 1- they declined any video viewing in the covid pandemic 2- last hour cancellations 3- and rude to customers as one of the managers was very disrespectful, constantly interrupting me and implied that I was lying to her
29th Jul 2020 (4 years ago)
R Leonidas
Holly has been brilliant. In a difficult time for us and the housing market altogether following the pandemic. She helped secure us a new home with a smooth transition. Thank you for all the hard work and continued support you have provided us! We are beyond satisfied with the service received.
3rd Jul 2020 (5 years ago)
G S
We had a really difficult time trying to view properties and get applications through during the pandemic but Holly was absolutely brilliant and helped us throughout the whole process. Even when there was a hiccup, she went above and beyond to help us secure our new home. We appreciate all of her help and are really happy to have had it all done so quickly!
2nd Jul 2020 (5 years ago)
D Walsh
Very caring man, helping me with the passing of my father.
Would come open up out of hours so I could visit my father hours out of his own time.
Made me feel so comfortable
Credit to what he does brilliant man.
29th Jun 2020 (5 years ago)
N Ramsden
Very aggressive sales techniques. Will talk over you constantly. Will lie. Won't answer emails, I suspect, to cover themselves. I strongly recommend going elsewhere.
20th Jun 2020 (5 years ago)
M Jones
Don't waste your time, effort or money. Worst experience ever. Hopefully, they'll go skint soon!
15th Mar 2020 (5 years ago)
I williams
Good service
11th Mar 2020 (5 years ago)
L osborne
Bad customer service!!
8th Mar 2020 (5 years ago)
J baker
Been looking for flats for a little while and its been dreadful, until we had a viewing with fox and sons. Mel has been wonderful and managed to get us a flat in no time! Thank you Mel!
Tenant
5th Mar 2020 (5 years ago)
J Wilson
First class!! Many thanks to Callum!
27th Feb 2020 (5 years ago)
J Hooper
Charlie could not have been more helpful with the purchase of my property. We viewed through his recommendation and he couldn't have been more efficient with dealing with our solicitors to get it over the line! Would'nt hesitate to buy through these guys again.
Buyer
7th Jan 2020 (5 years ago)
M kabbani
Great all around
23rd Dec 2019 (5 years ago)
J Selby
Fantastic estate agent, great service from start to finish. This is the second house I have now sold through them and would definitely recommend them. Friendly, Approachable and very pro-Active, a special mention to Callum who came out and listed the property and Dan and Charley for getting the sale through quickly. A**
Seller
31st Oct 2019 (5 years ago)
W Franks
Really enthusiac team did a great job getting us sold! We had Callum come round and give us a really helpful valuation that led to us getting a really quick sale! Would 100% look to use these guys again next time it comes to selling.
Seller
29th Oct 2019 (5 years ago)
Anonymous Homeseller
The details that were originally put out were relatively cursery on detail, until I told them more valuable details. Their questions in the first instance were such that a sketchy reply was given, hence the second contact. The prose used in the description was lack-lustre, hence the reason that other agents seem more successful.
Seller
26th Oct 2019 (5 years ago)
S Murphy
Dan and his team did an exceptional job helping me find a home! When I registered with them I had been looking for my 1st home for months so they advised me to come in and use their Help to find service and they actually managed to find me the perfect property! Their service was top class from start to finish and I couldn't recommend them any higher.
Buyer
25th Oct 2019 (5 years ago)
D Adam
A very good helpful agent ..
9th Oct 2019 (5 years ago)
J Dunin
Fantastic team for lettings to tenants! We were looking for somewhere to move to having not rented privately for many years. We found a flat through Fox and Sons but were anxious about the process and expected a negative experience since tenants can no longer be charged fees by lettings agents.
Our experience with Fox and Sons couldn't have been more positive. We dealt mainly with Lorna and Abigail and they went the extra mile to support and advise us. We felt like valued customers throughout the process and we would be unable to be critical of any part of their involvement.
If you are a tenant looking for a home, or a landlord needing an agent, please go and see these guys - they are great!
Tenant
6th Aug 2019 (5 years ago)
H Barnett
As always, Laura and Lorna ensured that letting my property was a smooth and timely process. Regular updates from them and no question too small. Will use them again.
Landlord
6th Jul 2019 (6 years ago)
D Barden
Perfect peace of mind. When we purchased a flat from Fox & sons in Bexhill the management introduced me to the letting manager Laura. Straight away I was seriously impressed by her passion and knowledge and ability to reassure and answer any questions. As the letting process progressed I was introduced to Laura’s fantastic team of Abi and Lorna. All share the same passion and commitment and kept me updated every step of the way providing invaluable advice when needed. My properties were let quickly and stress free . Peace of mind was so important to us as we have relocated from the UK for a time. I cannot think of anyone other than these girls that I would rather have looking after my interests. Again Laura, Abi and Lorna thank you for everything you have done for us. Cannot recommend highly enough.
Landlord
16th Jun 2019 (6 years ago)
N Smith
Fox's and sons sales have been so helpful from the minute I called them in what has been a very stressful time from the start I have been talking to lorna Eggleston who was so helpful and knowledgeable and we felt so comfortable Lorna has been the only person who when I called not only booked us in for the house I was calling for but also 2 other that match what I was looking. So thanks to lorna doing that we have found our perfect home. Highly recommended
Buyer
9th Jun 2019 (6 years ago)
E Watson
We started searching for properties to rent back in March and Lorna has been nothing but helpful throughout the whole process.
Lorna showed us the properties we applied for as well as other ones she thought we might like and kept us updated on new properties available.
Her colleague Peter was also lovely who actually showed us the property we will now be renting.
Everyone has been so helpful and understanding helping us rent our first place. Out of all the agencies we have used, we would only recommend Fox and Sons ????????
Tenant
5th Jun 2019 (6 years ago)
K Evans
We have been looking for a new rental property for some time, and finally found the perfect house through Fox and Sons. We have dealt primarily with Lorna, who has been extremely helpful from the start; jumping through hoops to help make the process as easy as possible for us. She is kind, friendly and a really lovely person. Thank you!
Tenant
21st May 2019 (6 years ago)
K heart
I would just like to share my experience with Fox and Sons Hastings Lettings team. They are professional, helpful, knowledgeable and very understanding. I was a tenant struggling to find a property that fitted my situation, Lorna made the process so easy and stress free when viewing properties. She also kept me updated with new properties as soon as they came on the market. Lorna and her team were a delight to work with a i would highly recommend them to any one looking for a property.
Tenant
21st May 2019 (6 years ago)
C Chappell
I asked Fox and son to value my deceased mothers property over 3 and a half years ago, but I went with a different estate agent. I am still having phone calls asking to sell her property even though it was sold 3 years ago, each time I have asked them to remove my details as it was sold. This morning I had another call!! So very disrespectful for them to keep doing this.
21st Mar 2019 (6 years ago)
C Evans
Samantha was very helpful when we were buying our house, highly recommend ????
Buyer
16th Mar 2019 (6 years ago)
S Janes
I have tried so many Estate Agents and Fox & Sons are by far the most helpful and thorough!! The whole process was stress and hassle free (unlike my last move). I would definitely recommend Ryan, he was so friendly and kept me up to date! Their mortgage adviser Katie was a fantastic help!!!! Saved me money and time!
16th Mar 2019 (6 years ago)
C Wilcox
Cannot thank the Fox and Sons lettings team enough! Highly recommend them for making my experience as a first time landlord extremely enjoyable! Thanks to Laura and her team for doing a fantastic job!
Landlord
27th Feb 2019 (6 years ago)
Krzysztof
The worst and probably the most expensive agency In East Sussex. They charged me about £500 (+ the deposit and the first month rent of course, in total almost 1.5 grand) for signing the renting agreement, which they asked me to sign on the day I decided to rent a property, put the deposit and pay all the fees immediately, then they didn't return the signed copy with the signature of the landlord and then they changed it just a few days before moving in and gave me another copy to sign. They not just didn't care about any issues like cross-referenced electric meter. Staff rotation is so high that they don't even cope with responding to their e-mails remembering the context. You write an e-mail, you don't get response in 2 weeks, you write another one and you get an automatic reply that this mailbox doesn't exist anymore Just a bunch of cowboys, nothing else. They may look professional at a first glance, but don't get fooled with that, they'll spit on your back once you turn around.
Tenant
4th Feb 2019 (6 years ago)
Anonymous Homeseller
I would recommend Fox and Sons to anyone who is considering selling their property. Samantha Holloway and Ben Ralph from the Sales Team were always friendly, very helpful and professional. It's reassuring to know you can rely on the staff throughout the process of selling your flat. The solicitor Fox and Sons recommended was also excellent.
Seller
22nd Jan 2019 (6 years ago)
T Bixely
Rang them about a property but just got the details from the online listing read back to me with zero additional information or sales interaction. When I requested a viewing all I got was a post code to direct me to the place. Considering it was for piece of land, this was insultingly slack. No wonder people are increasingly cutting shoddy middlemen like this out of the process.
7th Jan 2019 (6 years ago)
B Ritz
Fox and Sons are a first class property agent and if you are thinking of letting as a landlord or a tenant they are extremely well organised and their customer service is excellent. As a landlord I can only speak highly of Fox and Sons and they have looked after our lettings with no problems for nearly 10 years.
Landlord
27th Dec 2018 (6 years ago)
J Kennedy-Martin
This agent does represent landlords who are not interested in tenants just money. This agent constantly represents landlords who argue over giving deposits back to tenants. This agent does not support tenants when repairs need urgent attention. If it was possible to give minus out ten l would.
Tenant
13th Dec 2018 (6 years ago)
D Gamez
Alot of other agents made it stressful and long winded, but I got my flat sorted fast with fox and sons. And they always reply to emails for help fast and efficient. Definitely recommend!
3rd Dec 2018 (6 years ago)
M H
My partner and I wanted to buy a property and as first time buyers we were at a complete loss at where to begin. We spoke with Emma Wheeler (Sequence / Fox and Sons) who was so helpful and informative the first time we met her that we decided there and then to use her as our mortgage consultant.
I would highly recommend Emma to anyone who is looking to buy a property and needs a mortgage. She was always courteous and was happy and willing to answer our questions and queries whether by phone or email (even at short notice).
Ultimately she made what seemed like an incredibly daunting process much more manageable.
Thanks again Emma!
- Mat
Buyer
25th Nov 2018 (6 years ago)
S Somerville
Very helpful
12th Nov 2018 (6 years ago)
M joyce
Letting with a PEACE OF MIND, the team are fabulous, I've let my property twice through the branch and they always been very supportive and helped me anytime I've had a problem or an issue they were just a call or an email away. Nothing is too much for them no matter how trivia it might seem, also as I was new to the business of being a Landlord they were always on hand to help me with things I needed to do and get the appropriate trades people in who you can trust I feel I am in very safe hands as well as my property is too!
Landlord
16th Aug 2018 (6 years ago)
J roth
Very professional team always kept us updated just a shame the Soliciters they recommended were not quite so good
7th Aug 2018 (6 years ago)
D Sami
Terrible at communication, no regards of the costumers time and absolutely careless. They do not provide a mobile phone to contact the agent directly and failed terribly at calling me 2 times in a row. I had an appointment yesterday with a lady called Sofi at 6.00 pm at eversfield place and couldn't meet her because they didn't provide the exact address of the flat and tried to call them while I was on the stret but I got an answer machine saying it was put of office ours. Today I booked another time, got the exact address and double checked that they got my correct number. I went there at 1.45 pm as agreed. Waited for 5 minutes, no one showed up so I called them and Sofie answered to tell me that she dosen't have the keys and we beed to rearrange another appointment and she tried to call me but she could not dial me because they cannot dial a phone numbers more than 15 numerals. A terrific way of running business.
23rd Jun 2018 (7 years ago)
A Bryant
I echo all the 1 star comments. If you look at their parent company, Sequence, you’ll see all the Board members aim to deliver great customer service. In reality, the local office is a shambles. Don’t expect any updates or any specific feedback (although they promise all this in spades). I signed up for 12 weeks and demanded to be released after 10 with no viewings. Guess what, they readily agreed and didn’t even try to persuade me otherwise which is in line with the many “they really don’t care” comments in other reviews. The market is really going through a tough time at the moment. Outstanding local agents are adapting but this chain is miles off the pace.
Seller
9th Jun 2018 (7 years ago)
W Lu
Fantastic work from a very reliable, patient and understanding team
5th Jun 2018 (7 years ago)
AMM
Terrible service and manipulative, as a potential buyer, unless you sell with them too so that they can have their double commission. I will never sell with them nor recommend them. They lie to get results that suit them and no one else.
1st Jun 2018 (7 years ago)
N Grout
Ripped me off for £100. Avoid.
28th May 2018 (7 years ago)
T Weller
Can't recommend the lettings team enough! Found me tenants in the first 2 days after being on the market with another agent for over 2 months! Special mention to Abigail Cantrell, she is a credit to your company and made me feel at ease right up until the tenants moved in! Thank you all :) x
Landlord
25th May 2018 (7 years ago)
L Walker
I have just had the pleasure of working with Laura Winter and her team for a new Tenancy agreement. They are super fast and very professional. They really know their stuff and their costs are reasonable. You certainly feel that all the increasing logistics are covered and that you are in safe hands! I would highly recommend them and I will be a returning customer. Linda London
Tenant
25th May 2018 (7 years ago)
L T
I had a call from a team member on the lettings side. It wasn't applicable to me at this time. However, I took the opportunity to ask some questions about lettings and rentals and Adele was very happy to answer them. My knowledge was related to how things were some years back! The fact that she was happy to answer my questions in itself warrants very good positive feedback because I have found this service to be severely lacking in some organisations and this lady gave time. This is a contact I will make a mental note of for possible future requirement. Thank you.
18th May 2018 (7 years ago)
K nixon
made an appointment the day before to view a property, fir tree rd. The agents didnt even bother to turn up. When i rung them Ryan because very rude and spoke to me like dirt, claiming i didnt make the appointment. I asked to to remove me from his list. Funny as he had my up to date details on the system which i gave him when making the appointment for viewing. He spoke to me, like a bit of dirt on the floor. What a vile Estate Agency, hang your head in shame !!!!!
4th May 2018 (7 years ago)
J H
Marketed a property in September '17 on the understanding that the slightly higher than expected valuation was realistic and not just an over-valuation to secure the listing, I was assured it was realistic.
They then managed two viewings in the 10 days after listing and provided no progress updates unless I called them. The second time I called for an update, after only two viewings, the inevitable "the market has changed, we may need to think about a price reduction" conversation was had.
I immediately gave them 28 days notice. When that expired I instructed another agent, the property was under offer within 2 weeks at 98% of asking price.
Seller
9th Apr 2018 (7 years ago)
A Bilsby
Awful for tenants, overpriced and unmaintenanced flats. Harassed us all Christmas with inspections and sent an eviction notice through the post in February. Treated like garbage when returning the keys, steer clear.
Tenant
30th Mar 2018 (7 years ago)
J M
Do not instruct these people unless you want to wait 10 months to sell your property! Yes 10 months when the market is seeing a shortage of property. They inflate your valuation to an unrealistic level to get the business and then only show people on a block viewing open house basis, which some buyers do not like. I had one abortive sale, the sales progressor was lying about mortgage offers and various other lies. They did very little due diligence on the prospective buyers and therefore was strung along by time wasters. At one point there was smell of gas at the property and they refused to send somewhere there to turn of the gas at the meter. They only sold this property when I was about to move the business to another estate agent and then suddenly a buyer appeared. The buyer was allowed into the property a day before completion ( I am was not consulted about this) then the buyer made a list of provisos of work that needed doing before the completion the following day. That cost me another £1000 let alone the council tax, mortgage payments whilst it was on the market. I am a property investor and this experience has really pushed me towards the internet estate agents.I also notice that Tom Davies has given 5 stars to boost the overall rating, he works for Fox and Sons!!
Seller
15th Mar 2018 (7 years ago)
Boonaj
Lovely staff and made moving in/out as less stressful as possible. Fantastic estate agents if you’re thinking about renting.
Tenant
8th Feb 2018 (7 years ago)
A Harrison
We would highly recommend Andrew Titherly for arranging a mortgage he really helped us to get our dream house! Thank you!
Buyer
8th Feb 2018 (7 years ago)
S morgan
Excellent personal service from both Daniel Cotterill the Manager of Hastings Office and Andrew Titherly who dealt with my mortgage in an extremely professional and efficient manner. I would recommend Fox And Sons Hastings without hesitation.
2nd Feb 2018 (7 years ago)
J Tango
Successful sale & purchase!! After what I can only describe as a waste of time with another local agent, Fox & Sons came along with fresh ideas and forward thinking to find me a buyer within 2 weeks of instructing (something their senior lister Andrew assured me would happen) they went on to find me my perfect home and even saved me money on my mortgage (credit: Andrew Titherley) all round great experience, I couldn't recommend highly enough. Thanks team ????
Seller
1st Feb 2018 (7 years ago)
S French
Very professional advice and assistance with mortgage needs from Andrew Titherley
31st Jan 2018 (7 years ago)
S March
I have nothing but praise for the Hastings branch of Fox & Sons. I bought a buy-to-flat via them in Jan 2014 and they have managed the property rental & repairs since. I would like especially to single out the 3 people whom i have had the pleasure of dealing with: Ryan, Andrew & Laura.
Ryan Bettney took me round all the potential properties. He was very knowledgeable, extremely helpful & really great fun to be with. I definitely recommend him if you're looking for a property.
Andrew Titherly arranged my buy to let mortgage and found me a lawyer. He is brilliant and really efficient. Very helpful too and not pushy at all (as has been my experience with other financial advisors). He was very clear about what would happen then and in the futures. I have since re-mortgaged twice via him and he has been excellent each time. He contacts me in advance to check renewal needs and then always rings me on the agreed date to go through everything. He's fab.
And Laura Winter from lettings is brilliant too. She's helped me sort out loads of the things that have gone wrong in the flat and deals with the tenants and contractors on my behalf. She is very reliable and honest - which I really appreciate. A lot has gone wrong recently and she's been fantastic in helping me through the quagmire of repairs!
NOTE: my review is about the actual Hastings branch only. Sequence do most of their tenant liaison & repairs - individual employees are good, some excellent, but their turnover is very high and i think they are overworked.
Landlord
31st Jan 2018 (7 years ago)
M Thorpe
Very professional service whenever I have used them for a property sale and remortgage.
Andrew Titherly and Andrew Stratton are both very good. I can highly recommend
Michael Thorpe
Seller
29th Jan 2018 (7 years ago)
B Nell
Haven't had much experience with the main store, however the mortgage broker within has been extremely helpful, as a first time buyer, it has been good to have someone on the other end of the phone to help whenever need be.
Buyer
29th Jan 2018 (7 years ago)
D Weerasekara
The whole process of buying a property was made very easy as the sales team were very professional and the in house mortgage adviser Andrew Titherly was very thorough with his work. My purchase was quick with no issues. Would definitely recommend!!!
Buyer
29th Jan 2018 (7 years ago)
C Dakota
We have had a couple of viewings with Fox & Sons and the guy turns up sniffing and sweating a lot, not due to a cold either, could tell a mile off what he had been doing. Very very unprofessional. Just another Chain estate agent, have to chase them all the time for any updates , all very young and eager. The £1000 incentive Is only if you arrange your mortgage through them.
22nd Jan 2018 (7 years ago)
M _
incompetent unprofessional rabble. No idea how they are still in business.
4th Oct 2017 (7 years ago)
A Fay
If I could give 0 I would.
We have numerous I;portant issues like damp, no electricity in one room, faulty plugs and bear live wires! You name it we have it yet they are no help at all as we paid our 6 months up front to be good tenants! Avoid, avoid AVOID!!!!!
Tenant
24th Aug 2017 (7 years ago)
K watson
Exceptionally helpful when renting a property of them very friendly team
Tenant
31st Jul 2017 (7 years ago)
E Awakening
Beyond incompetent as estate agents - I would go elsewhere
6th Aug 2015 (9 years ago)
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