T Nguyen
We just purchase a property with help from the team at Hamptons. We were under time pressure but we managed to get it in the end on time. The property was handed to us in a great condition. Ines and Sean have been really helpful in communication and checking in between us and the sellers. We are really happy with this purchase.... Read more
Buyer
6th Sep 2024 (7 mo. ago)
M Glena
Really lovely working with Selina in the Hamptons team. She was really great with what should have been a swift transaction that got dragged out. As a first time buyer i really appreciated the level of communication from viewing to completion... Read more
Buyer
12th Aug 2024 (8 mo. ago)
R Patel
Fantastic service provided by the team at Hamptons. In particular Ines and Sean have been extremely helpful, always willing to answer questions and arrange viewings. As a buyer, they have helped make the process as easy and enjoyable as possible... Read more
Buyer
31st Jul 2024 (8 mo. ago)
F JW
Fantastic and efficient team, thank you!
Ines was amazing. Helpful, courteous and reliable. When she was not available the whole team stepped in to ensure the appointments were met and surveys completed. I do not think I would have managed the purchase without her!
A huge thank you to all.... Read more
Buyer
16th Jul 2024 (9 mo. ago)
Benjamin

I had a terrible experience two times over with Hamptons.
The first was the Clapham branch which failed to inform me for weeks of any update after placing an offer during the final stages for a place to rent. I had to personally reach out two weeks post submitting the offer to be told I had lost out. Seems a little slack for me.
Then the worst of it, the Pimlico Branch, particularly an agent accurately named Henry Douch. I wrote to this one four times in order to get one simple viewing for a flat I was very keen on, just across the road from me. After finally managing to get one, he had absolutely zero knowledge or information on the apartment and seemed to "wing" the details, of which I knew more of from the advert. Despite that, the apartment was beautiful and so I followed up by requesting an offer form on numerous occasions, even though he said he'd send it right over after the viewing. Then, after putting in a very generous offer (£200 above asking price, almost perfect move-in date, long tenancy, etc.) I again had no response for over a week and so had to follow-up even more times. After getting worn out from the incomprehensibly poor communication, I decided to visit in branch to confront him. "A rabbit caught in headlights" wouldn't even justify it. I was told he was "just replying to my email" (yuh-huh) and then proceeded to offer me a multitude of excuses as to why it was taking so long and that he'd keep me informed. Finally, after not being informed yet again, I went ahead and chased some more. He surprisingly replied instantly this time to tell me that the property had been "removed from the market with no reasons from the landlord." Knowing this was a complete lie, I decided to visit the initial ad on Rightmove to discover that the property was now "Let Agreed" (posted by Hamptons) which leads me to believe he never even put my offer forward in the first place for whatever ulterior motive he may have had, so I lost out on my ideal flat with only 2 weeks remaining to find another one.
Overall, absolutely appalling service and will never deal with these guys again. How there is not more protection around this kind of misconduct is beyond me.... Read more
Tenant
18th Mar 2024 (1 year ago)
A Wiluan
We had an excellent experience with William Jones of Hamptons for a flat. The process was very smooth and efficient. Highly recommended.... Read more
2nd Feb 2024 (1 year ago)
E Birt
I had a really great experience viewing flats with Ines and the team at Hamptons. They were very knowledgeable about the properties in the area. They took time to understand my search and have been very helpful.... Read more
22nd Dec 2023 (1 year ago)
Robyn
Excellent service throughout with Hamptons. From our first viewing, William Neville-Smith was fantastic. Always professional, efficient and charming. He was particularly good at chasing things up and was excellent at communicating everything that was happening with our purchase. Highly recommend any sales or purchases with William.... Read more
Buyer
19th Dec 2023 (1 year ago)
A Guler
Their unresponsiveness has been quite disappointing. They are often unreachable and took several attempts to respond to my calls and emails. Despite requesting an appointment at least a week in advance and mutually agreeing on a specific time, they informed me of the cancellation just two hours before the scheduled meeting, citing the tenant's cancellation!
Thanks to Ines R. and all team as you embrassed me to my foreign friend who will leave in a few days ????
Definitely wouldn't expect such a behavior from Hamptons ????... Read more
Landlord
15th Dec 2023 (1 year ago)
T Rowland
Thank you to Hamptons, especially William and Ed, for responsive and professional advice and support at every stage of the process from valuation through to completion... Read more
11th Dec 2023 (1 year ago)
A Prime
From the initial marketing to the final completion, Hamptons Pimlico were nothing but professional, competent, knowledgeable and above all patient getting the sale across the line. The main team I worked with were all excellent. Like many house sales, it was complicated. But communications were always excellent. I would receive a call on a near day basis to keep me up to speed, they would return calls totally promptly and their realistic and pragmatic ability kept it all on track. But most of all they were just decent good people to work with.... Read more
Seller
22nd Nov 2023 (1 year ago)
Will
In an increasingly difficult market Ines and Ed worked tirelessly, transparently and professionally. This started with a valuation that was both honest and achievable, and continued on with sensible advice throughout the sales process to get to a mutually agreeable result that made sense for all concerned. Thanks again Hamptons Pimlico.... Read more
Seller
30th Oct 2023 (1 year ago)
A Campbell
Hamptons were the most professional agents we met with - and we did the rounds with nearly all of the local ones. Ed arrived with printed brochures for all the properties we viewed. It sounds like a small detail but it was invaluable as a reminder of the properties we had seen and also contained a floor plan. Ines, our main point of contact, went above and beyond and was supremely helpful. I would highly recommend Hamptons for buyers in Pimlico.... Read more
18th Oct 2023 (1 year ago)
P Stafford
Sean Williams and his team at Hamptons Pimlico have been incredible throughout our move. A special thanks to William Neville-Smith who found a buyer very quickly for our property and handled the whole sale beautifully.
This has been the second time we have worked with the team and through both sales and purchases, they supported us with professionalism, courtesy and warmth. Having worked with other agents in the area, I can honestly say that Hamptons are a cut above the rest. They truly understand the market and are able to offer a bespoke service to their clients, which means that you feel in very safe and professional hands and the right buyer is matched with the right vendor. Thank you so much for all your help!... Read more
Seller
20th Sep 2023 (1 year ago)
F House
Purchasing our new home with Ines from the Hamptons Pimlico office was a good experience for us. Ines was professional, knowledgeable, she knew lots about the property we were buying and was flexible about us coming and seeing it before we exchanged and completed, making the time. She didn’t do pushy sales, which has put us off many properties in the past, but let us see and take in the property of our own accord and was there with a fountain of knowledge when we asked. The sales process was smooth and quick and all went to plan, which we hear is not the norm at the moment! We were really pleased with the service and experience and would definitely use this Hamptons branch again.... Read more
Buyer
14th Sep 2023 (1 year ago)
P Bowman
An amazing professional experience from day one to completion. The whole team went the extra mile and we could not be happier with our experience. From the first engagement meeting, the magnificent photos/brochure, the number of private clients, the professional sales patter and professional negotiations right through to completion we could not have been happier. We felt Hamptons were really on our case chasing estate agents and solicitors up and down the chain. How premier estate agents should perform.
Particular thanks to William who kept us fully informed at all times.... Read more
Seller
11th Sep 2023 (1 year ago)
F Memari
I recently bought my property through Hampton in Pimlico - the team are very friendly and helpful.
Ines has helped my search greatly, adding to my positive opinion of Hampton. There were some external challenges in the purchase process, but Ines patiently managed my queries.
I'll recommend Hampton strongly.... Read more
Buyer
13th Aug 2023 (1 year ago)
C Bishop
The Hamptons sales team work tirelessly to get us across the line. Multiple viewings and constant feedback from Ines and, when she was not available, the rest of the team were knowledgeable about what was going on. Thank you!... Read more
4th Aug 2023 (1 year ago)
L Kemp
Working with William Neville-Smith to secure our first home was a pleasure. He was informative, efficient and completely charming. I would absolutely recommend William to anyone looking to buy a home in the area and know that he will make your experience as smooth as possible. Having viewed many properties with many different agents, William stood out for his elegant and non-pushy manner. If I was selling a home, I would want William to be managing the sale. An excellent sales consultant and an all-round excellent guy!... Read more
Buyer
27th Jun 2023 (1 year ago)
N Clowes
The Pimlico team have just completed the sale of our flat in Denbigh Street. As someone who has been in the business of selling property for over 40 years, I could not have done a better job myself. Congratulations to all involved.
Simon Clowes... Read more
Seller
2nd Jun 2023 (1 year ago)
J Moir
Very good to deal with as a potential buyer - steered us through the process to arrive at a great outcome for everyone.... Read more
14th May 2023 (1 year ago)
P Narayan
I had an excellent experience with William Jones of Hamptons for a flat. His communications were prompt, responsive and very professional. In spite of losing out to a flat of my choice, he managed to source a better one in the same development. I would be grateful that William is suitably recognized in your organization. Thanks once for his service.... Read more
3rd May 2023 (1 year ago)
Y Lee
My colleague and I both had a great experience with Hamptons Pimlico Office. William Jones was very helpful, professional and responsive. Truly happy with my new flat. Highly recommend him and Hamptons!... Read more
Tenant
29th Apr 2023 (1 year ago)
J Biggart

Hamptons Pimlico provided us with a great service in selling our house. Having prepared an excellent sales brochure, they kept us fully informed of planned viewings and the outcomes. They also showed sensitivity towards the needs of our tenants. After we had accepted an offer, the purchaser sought a price reduction, much to our frustration. It seemed that the deal would fall apart, but Sean Williams managed to find a compromise that was acceptable to both sides. There was an extended period between the date of the offer and exchange of contracts because we had to wait for our tenants to move out. Throughout this period Sean stayed in close contact with the purchaser, to maintain the purchaser's interest. Just before completion, Hamptons arranged for a clearance company to remove the furniture from the house. One item we wished to keep was a large gilt framed mirror, which we planned to store with friends. However, as they were away on holiday, Sean suggested that the mirror be stored in his office during the interim. This shows how Hamptons goes above and beyond for its clients.... Read more
Seller
12th Feb 2023 (2 years ago)
I fabricant
We have had a marathon with selling my Pimlico flat - seven months!- and thanks to Sean Williams' and Ines Riou's excellent input, we finally crossed the finishing line, on the edge of our seats-
In spite of all the spanners in the works from 'the other side' I found it an enjoyable time thanks to Sean's and Ines' diplomacy, endless patience and deep knowledge of the issues we came up against. I learned a lot!
Thank you both and I wish you all the best for the future.
Inger... Read more
Seller
2nd Feb 2023 (2 years ago)
S Falconer
Hamptons was fantastic at helping us find and buy our first home. We were both inexperienced in property and relatively new to the UK but Hamptons, specifically William, made sure that we were supported and comfortable at every point along the journey. The advice and insights William gave us were really helpful in our decision making. Throughout, they were professional, timely and very friendly. Thanks to the whole team!... Read more
Buyer
1st Feb 2023 (2 years ago)
B yahsi
I have dealt with and (still dealing with) William Jones of Hamptons Pimlico for my new flat. All of the 5 star rating goes to him as it has been very smooth, professional, responsive, trustworthy and fair dealing with William. I would advise to the clients to work with him on long term basis. Thanks.... Read more
24th Jan 2023 (2 years ago)
A Wales
We had a lovely experience with Hamptons Pimlico, Ines in particular. We needed to complete the purchase of our property within a short time frame and Ines did everything in her power to liaise and follow up with various other parties on our behalf to expedite the process. We felt very confident and relieved in her capable hands.... Read more
Buyer
27th Nov 2022 (2 years ago)
J Alexander
We have found Hamptons Pimlico (William in particular) thoroughly professional and transparent to deal with, going above and beyond what was required of them. We would recommend them to anyone considering their services.... Read more
10th Oct 2022 (2 years ago)
E Zhang
It's been a pleasure interacting with Ines from Hamptons Pimlico Branch, who has brought along great experiences and been professional and friendly throughout the journey.... Read more
4th Oct 2022 (2 years ago)
A Yulia
Had a fantastic experience with Hamptons Estate Agents Pimlico. My agent is Ines and she is really helpful. My sale went on smoothly, Delighted with my new place. Highly recommend.... Read more
Seller
19th Sep 2022 (2 years ago)
M Depangher
Delighted as this is the second time I've used Hamptons International. The legal process in England is protracted and lots of opportunity for the transaction to fail. Our Hampton's Agents (Ed and Ines in the Pimlico office) were on the ball all the way making sure momentum maintained and great communication between all parties. I truly believe this made a significant difference in getting the sale to completion. Thanks Ed!... Read more
Seller
22nd Aug 2022 (2 years ago)
S Goenka
It's been a pleasure interacting with Ines and the Hamptons team - Ines has been extremely responsive and helpful through the process including post closing to sort out some outstanding issues. Extremely smooth process and would highly recommend... Read more
31st Jul 2022 (2 years ago)
L Brunning
I have been very impressed by the hard work and tenacity of Ed Peers from Hamptons to get a complex deal over the line. He was incredibly helpful and client focused and demonstrated strong communication skills.... Read more
9th Jun 2022 (2 years ago)
M Lusardi
For anybody thinking about taking up employment with Hamptons to work in there renewals department, don’t.
Employees are treated horribly.
The department manager and the renewals director oversee a work place that encourages bullying and provides zero support to women in the workplace.
The department manager sets unrealistic targets to individuals in an effort to single them out and force them to leave the company. This is often targeted towards women and staff are punished for having children.
Women are annihilated and when urgent childcare issues come to late it is compared to having a pet to look after.
The management are misogynistic and stuck in the 1950’s.... Read more
25th Apr 2022 (2 years ago)
J Nicolay
Had a fantastic experience with Hamptons Estate Agents Pimlico. Really nice people, super reactive, they organised everything for my move to go smoothly. Delighted with my flat. Highly recommend.... Read more
Tenant
7th Mar 2022 (3 years ago)
J Poley
Much better and smoother experience compared to other letting agents. The free use of JustMoveIn website was also really helpful and a nice touch.... Read more
Tenant
3rd Mar 2022 (3 years ago)
T Belova
Edward Peers and William Neville-Smith were really incredible in pushing my purchase through to completion! They went above and beyond to make sure all parties are aligned and kept everyone informed in the process. Top professionals in their field!... Read more
Buyer
3rd Mar 2022 (3 years ago)
C haladu
Professional estate agents. Henry D helped us find our new home, he was very attentive to all our needs , very accommodating , he went the extra mile to ensure we got what we wanted. Thank you !... Read more
23rd Feb 2022 (3 years ago)
E Thompson
Really great service - both in terms of professionalism, helpfulness and the automation of documentation. Great team!... Read more
15th Feb 2022 (3 years ago)
D Das
The service rendered by Hamptons Estate Agency is highly commendable and thoroughly professional. I would like to take this opportunity to thank William Jones and the team that extended the best possible guidance, support and after sales assistance. I owe to William Jones for helping me find the dream apartment in Westminster with the requested customization. Absolutely great service... Read more
Buyer
5th Feb 2022 (3 years ago)
A Hawkins
Successfully purchased a flat in central London through Hamptons, had a really great experience dealing with William Neville-Smith and his colleagues. They were super responsive, highly professional and very straight in their dealings with us. It also made me think I will seek their services if and when we come eventually to sell. I can't fault the service provided.... Read more
Buyer
13th Dec 2021 (3 years ago)
P Taylor
This was a most professional performance. Hamptons were on the case all the time and kept me informed at all times. They managed the sale of two properties both of which completed on the same day within 3 months of the properties being put on the market. I would definitely use them again.... Read more
Seller
10th Dec 2021 (3 years ago)
R Wilkinson
Excellent house purchase experience with Ines at Hamptons in Pimlico. Very professional and quick to deal with any queries. Ines also gave time to help us access the property before completion to get measurements etc. as well as helping us achieve an earlier than scheduled completion date. Would recommend!... Read more
Buyer
8th Nov 2021 (3 years ago)
A casselli
William at Hamptons Pimlico was absolutely fantastic! I was relocating from Canada to London and was incredibly stressed about finding a flat virtually. His team was so helpful and very responsive throughout the entire process. 5/5 stars for sure!... Read more
Tenant
13th Oct 2021 (3 years ago)
R Fernandez
Kudos to Hamptons Pimlico and to William Jones on the work done to facilitate my tenancy, which was a complex undertaking due to the late sale of my house, lost opportunities, pandemic situation, holidays... William helped at all times, came with different options and kept me informed in detail through the whole process.
Also great work from Victoria Thomas from the property management office for all the help to get settled in, and correct the usual kinks that all apartments have. Again great communication, responsiveness and efficiency that supports getting comfortable in my new flat.
Thank you both!... Read more
Tenant
2nd Oct 2021 (3 years ago)
C beckett
I sold my 3 bedroom flat in Pimlico and would highly recommend using Hamptons. William went above and beyond to help me, including helping me move some furniture out on his day off! Friendly and professional service. Thank you Hamptons... Read more
Seller
1st Oct 2021 (3 years ago)
A Jones
Hamptons Pimlico have let several flats for me, always polite, always professional and always offering realistic advice. Will J who we have as a contact is a very competent agent and the administration/support have been excellent. Wouldn't hesitate to recommend.... Read more
Landlord
29th Sep 2021 (3 years ago)
R Anderson
delighted with Hamptons service I will continue to use them and happily recommend their services... Read more
29th Sep 2021 (3 years ago)
M Raine
William Neville-Smith is a star! He carefully and considerately guided a difficult sale through to completion. I would use him again without question.... Read more
Seller
10th Sep 2021 (3 years ago)
T Howitt
We have bought and now sold Pimlico flats through Ed Peers at Hamptons Pimlico for many years, and have just sold a flat in July2021. All understand that Estate Agents are there to explore exactly what the buyer and seller want or need to get a deal through, but many Agents can be distracted by the desire to keep the two parties happy with the Agent rather than the deal, so allow customers to hang on to unrealistic expectations and end up letting both sides down and taking too long to do it. Ed Peers has the experience to give good advice as to what is possible, communicate that efficiently without gloss, and thus shorten the whole process to either closing the deal, or not.... Read more
Seller
11th Jul 2021 (3 years ago)
D Browne
Hamptons were very professional and supportive in the sale of my flat in Westminster. In particular, William Neville-Smith was truly exceptional, going above and beyond on multiple occasions, as well as being charming and kind. Highly recommended!... Read more
Seller
8th Jul 2021 (3 years ago)
T Howitt
We have bought and sold through Ed and Sean in the Pimlico Office for many years and will continue to do so. They have always made a huge effort to know their customers and their properties and bring together the best solution possible. If we need any advice they would actually be our only port of call!... Read more
Seller
7th Jul 2021 (3 years ago)
I MacDonald
Hamptons whole team but William in particular was incredibly helpful and professional during our recent property purchase. Never pushy but always proactive when dealing with everything including a difficult relationship with the solicitor. William was always on hand to answer any questions and maintained a sense of humour and friendly approach.... Read more
Buyer
7th Jul 2021 (3 years ago)
M W
I have recently dealt with Hamptons in the Pimlico Branch. The whole team were incredibly helpful throughout and work great as a team. I mostly dealt with William Neville-Smith who was always at hand, quick to respond, very knowledgeable and couldn’t have made the whole process any easier or straight forward. Thanks again for all your efforts, you were brilliant!... Read more
2nd Jul 2021 (3 years ago)
A Brett
We were delighted with Hamptons efficient appraisal of our property and then helping to get to completion. A truly great service.... Read more
Seller
30th Jun 2021 (3 years ago)
E Clifton-Brown
The Hamptons Pimlico team have been responsive and professional from start to finish, nothing was too much trouble and they provided a great deal of help getting the property ready for the new tenants as I was not in London. I cannot recommend them more highly.... Read more
Landlord
17th May 2021 (3 years ago)
M Mckinney
William Neville-Smith is a gem of an agent. We are based overseas and connected on email due to the time difference. He found us a property to purchase, based on our detailed requirements and preferences. He then helped us navigate the entire purchasing process from overseas, from financing, surveyors and legal. Nothing was any problem, he is such a proactive and professional person. We are so fortunate to have had him as an agent and would recommend him without hesitation.... Read more
Buyer
4th May 2021 (3 years ago)
K Berns
My warm relationship with Hamptons Pimlico goes back several years and it was a delight to work with their team again recently. William and Ed were superb, professional and competent in successfully completing the sale of my luxury riverside property in London despite the challenges of a global pandemic and a short stamp duty deadline.
William ably stewarded the sale from start to finish with his expert guidance and prompt action. People say that buying / selling a property can be incredibly stressful, but with William's able guidance all parties enjoyed a stress-free experience. Well done! My best wishes to the Hamptons Pimlico team for a wonderful future. Looking forward to working with you again.... Read more
Seller
4th May 2021 (3 years ago)
P Pantlin
Sean, Ed and William were all extremely helpful and proactive. their valuation was good. They were very responsive to questions and we felt very comfortable that they were ' on the case ' 24 / 7.... Read more
13th Apr 2021 (4 years ago)
J Bajer
Henry Douch was just amazing. I was happy to find that Hamptons employs people like Henry, extremely responsive, professional and going way beyond what is expected to create fab experiences for both landlords and tenants. Well done, Hamptons!... Read more
3rd Mar 2021 (4 years ago)
D davis
The guys at Pimlico were excellent in my re-let at The Riverwalk Apartments in signing up a first class tenant ahead of the two other agencies who were unable to find tenant.... Read more
Landlord
21st Feb 2021 (4 years ago)
V Roper
Just wanted to say a huge thank you for the excellent service we received from Will Jones in reletting our flat recently. He was always well informed and supportive and went the extra mile to resolve a last minute issue that arose before the new tenants moved in. Highly recommend this team!... Read more
Landlord
15th Feb 2021 (4 years ago)
V Ignatescu
We were very fortunate to find Hamptons Estate Agents when looking for a property to rent in Pimlico. Every conversation with felt helpful and proactive towards the moving in goal. They handled the entire situation very professionally and swiftly. We would definitely use them again if possible.... Read more
Tenant
16th Dec 2020 (4 years ago)
D lloyd
Excellent service from William Neville-Smith. He was very professional, supportive and patient. He was always well informed as to the situation and provided proactive advice as to the best way forward. Well done and thanks.... Read more
15th Dec 2020 (4 years ago)
M Elliott
Excellent and same day processing of return of deposit following landlord's request, Very helpful and friendly customer service and support.... Read more
Tenant
12th Dec 2020 (4 years ago)
W Tyler
We have received nothing but the most exceptional support and service from Will and the team in Hamptons Pimlico lettings.
Having spent my life avoiding estate agents, I was nervous to say the least. However will and the wider team surpassed my expectations to get us the flat we wanted, at the price we needed in the time we desired.
I would highly recommend the team to anyone based ony experience!... Read more
Tenant
9th Dec 2020 (4 years ago)
C Morrison
Hamptons have handled the letting of our apartment and have been excellent. Nice people to deal with and very efficient at all stages of the process. Thanks!... Read more
Landlord
1st Dec 2020 (4 years ago)
S bingham
I found the team to be highly professional, supportive, charming and pro-active throughout the whole sales process. And the video walk-though that they shot for me was one of the best produced I've seen so far. It really made a difference. They made me feel that I was their most important client. A rare gift!... Read more
Seller
30th Nov 2020 (4 years ago)
H patel
Can I take the opportunity to convey our appreciation for William Neville-Smith especially? He was very professional and polite throughout our dealings with him. It was his “non pushy” approach that actually made us place him in higher regard. We have dealt with many agents along this journey and we found William to be the most professional.... Read more
26th Nov 2020 (4 years ago)
N W
AVOID!
They’re the worst for tenants. It takes them WEEKS to reply. Had to wait our deposit for 3 months and take the issue to arbitration.... Read more
Tenant
21st Nov 2020 (4 years ago)
A Meli
We recently purchased a wonderful flat in Pimlico, London and worked with William Neville-Smith from the Hamptons office in Pimlico. From start to finish William was outstanding. He was very quick to respond to emails and messages. He kept us up to date on the status and knew when to apply pressure to expedite the process. A deal is never a good one unless both sides are happy and he made sure that we were, always maintaining communication and bringing in the right people. Excellent work William and Hamptons, we are thrilled.... Read more
Buyer
13th Nov 2020 (4 years ago)
W Ying
If you are fortunate enough to work with William Neville-Smith you will be rewarded with a truly proactive professional who will go above and beyond for you.... Read more
6th Nov 2020 (4 years ago)
J Brock
A great experience from start to finish in finding our new home. We met William Jones while looking at a different property. After walking through that one, he suggested we accompany him immediately to another he felt we would like. He was absolutely right. William and Hamptons were helpful and accommodating. Will answered my emails promptly and took us into the property many times before we moved in. He helped us work through the contract with the landlord to get the language right. He is professional and thorough, a credit to his agency. We are happily moved in and exploring our new home and neighborhood. Thank you Hamptons, and particularly William Jones... Read more
Tenant
8th Oct 2020 (4 years ago)
J Day
We sold our house through the team at Hamptons Pimlico in spring 2020. The service we received was impeccable; very professional, courteous and friendly. The team are obviously both experienced and knowledgeable of the local market, and we found this invaluable to enable a very quick process. Thank you for all your help.... Read more
Seller
10th Jul 2020 (4 years ago)
C Collins
Sean and Ed were very professional and helpful and always acted in our best interests. Their professional approach meant that even when our first buyer withdrew due to the current unusual circumstances they secured another buyer who had previously been interested in the flat. Sean worked hard in ‘lockdown’ to successfully facilitate the sale. They offered helpful advice and were a pleasure to deal with. I’d highly recommend them and would definitely use them again if buying or selling in Pimlico.... Read more
Seller
6th Jul 2020 (4 years ago)
J LI
This is the first time we purchase a home from Hamptons International, it went through smoothly. Even though it was under the lockdown period, they managed it professionally and effectively. Special thanks to Sean Williams, he helped us to get a good communication with the sellers and the solicitor. And also Edward Peers, he took us the viewing and made a very clear introduction of the home.... Read more
Buyer
4th Jul 2020 (4 years ago)
J Wood
I have worked with Hamptons Pimlico for many years and they always provide a very professional and responsive service.... Read more
3rd Jul 2020 (4 years ago)
J Briggs
We appointed Hamptons to market a property before lockdown and they secured a buyer. Throughout the lockdown, they kept all parties on track for a successful transaction which finally completed on 30 June. Excellent service throughout and most professional and helpful all round, even to taking meter readings on the day of sale. Thanks to Sean and the team... Read more
Seller
3rd Jul 2020 (4 years ago)
R Thomson
Good, attentive service.... Read more
25th Mar 2020 (5 years ago)
P Arundel
Hamptons was the third agent I had used in Pimlico to sell my property and by the far the most professional and successful. They clearly know their buyers wants and needs and were very cooperative and proactive throughout the sales process which was achieved in 2 months.... Read more
Seller
23rd Mar 2020 (5 years ago)
H Tsai
This is the second time we purchase a property through Hamptons and the only reason we bought it is because it is sold by this office here. We had hesitations initially but having spoken with Sean, who sold us a property previously, we were completely convinced that this property is in a very safe area and that it meets our need. We bought it because we trust Sean. Things work out well, it is tenanted in only 3 weeks after completion and we have very good tenants. Sean is the person whom you can trust with deals of such high value. I would definitely use their service again. thank you for sending the property to us!... Read more
Buyer
22nd Mar 2020 (5 years ago)
A R
Poor communication... Read more
16th Mar 2020 (5 years ago)
M Lytheer
Stephanie Silva handled sourcing of a new tenant for my Flat and managed to find a suitable client to seamlessly take over the tenancy with no dreaded void period what so ever. Stephanie also had to negotiate the level of rental income she secured for me and brought about a great result. Not withstanding this, Stephanie communicated with me every step of the way and in so doing, was both personable and professional providing first class customer service.... Read more
Landlord
18th Feb 2020 (5 years ago)
L Blaxill
Made our purchase very straightforward. Excellent communications which helped facilitate a friendly, focused, and professional environment in which to do business. Bumps along the way during conveyancing were handled sensitively to ensure nothing overheated and stress was kept to a minimum. Further, a firm sense of perspective was maintained throughout the process to ensure nothing that occurred came as a surprise to us. We dealt throughout with one person – Ed Peers – and the whole transaction felt like an amiable yet professional conversation which began when we had our first viewing and ended when we picked up our keys. Highly recommended.... Read more
Buyer
18th Feb 2020 (5 years ago)
S D
My sale was very complicated by a range of tricky stakeholders. I was hugely impressed by the whole team from Sean to Shannon but William Rees-Povey steered my sale and navigated the many stakeholders expertly and seemingly effortlessly. He really helped reduce the pressure on me and was highly professional and responsive at all times. I really don't think it would have happened without him. What a great team!... Read more
Seller
11th Feb 2020 (5 years ago)
E Shore
Very professional and great team!... Read more
21st Jan 2020 (5 years ago)
E Emi
Very disappointed...... Read more
20th Jan 2020 (5 years ago)
J Brooke
Hamptons Pimlico were very helpful during our purchase. They always responded quickly and they kept us up to date as the process developed. Both Ed and Sean were very professional and not too pushy. It was a pleasure dealing with them.... Read more
Buyer
11th Nov 2019 (5 years ago)
L whittome
We had a really good experience buying a property through Hamptons Pimlico. Our negotiator, William was extremely helpful and thoroughly professional at all times. Buying a flat can be very stressful and Hamptons ensured it was as smooth a process as possible... Read more
Buyer
9th Oct 2019 (5 years ago)
J Henderson
Excellent customer service and Hamptons made our purchase process as smooth as possible. Bought a flat from Hamptons International, who were representing the seller. The agent Ed Peers was extremely helpful and available at all times throughout the process to discuss any issues / questions we had. Highly professional and we were very impressed with the service offered.... Read more
Buyer
26th Sep 2019 (5 years ago)
J Zaft
Hamptons International at Pimlico excelled in every respect. From putting our flat on the market right through to completion, Sean Williams, William Rees-Povey and team attended to every detail. They were unfailingly professional and friendly throughout the process and nothing was too much trouble. We unhesitatingly highly recommend them.... Read more
Seller
27th Aug 2019 (5 years ago)
R Kenlock
Very professional service in securing the sale of a property in Pimlico from Sean, William and Ed. Highly recommended.... Read more
Seller
12th Jul 2019 (5 years ago)
C Newdick
Great help to landlords transferring property to new tenants.... Read more
Landlord
13th May 2019 (5 years ago)
E Forster
Sarita Sainsbury has recently taken over managing our London flat. We had a few outstanding maintenance issues which she is now handling. She is dealing with the issues systematically, efficiently and competently, and, her communication with me is responsive and clearly laid out.... Read more
14th Mar 2019 (6 years ago)
A suntharanathan
I am as a land lord impressed by the service received from Pimlico team. I appreciate how Heny Douch and Caroline hawking responded to my requests and quickly corrected if any mistakes made.... Read more
Landlord
15th Feb 2019 (6 years ago)
Z Stanik
I just finalised the process of buying a new property through Hamptons. I had the pleasure of working with Mr. Sean Williams and I was more than happy with his attitude. He guided me through the entire legal process, answered all my questions and helped me to deal with all the technical details. He was very kind and very professional and I warmly recommend him to everyone.
I wish all other agents were at his level. Thank you Sean... Read more
Buyer
29th Jan 2019 (6 years ago)
Sloane
Charlie Blurton at Hamptons - Pimlico provides an exceptional level of service rare to find in Central London. Dedicated, thorough and extremely professional, Charlie has an accurate, deep understanding of the London market. I'd highly recommend working with him.... Read more
23rd Jan 2019 (6 years ago)
S Hammond
Big fan of this Hamptons office. As a buyer I felt we received superb service from Ed, Helena and Sean and would therefore definitely look to buy/sell through them again.... Read more
Buyer
9th Jan 2019 (6 years ago)
B Livesey
We chose Hamptons because of the evident expertise, enthusiasm and realism of the manager, Sean Williams. Thereafter the day to day handling of viewings and negotiations was conducted largely by Edward Peers with skill and discretion until a sale was successfully achieved. We appreciated the feedback from him and a service to us which continued until completio. We can recommend Hamptons Pimlico without reservation.... Read more
Seller
4th Jan 2019 (6 years ago)
M Cripps

We recently when through the renewals process as a tenant in a property managed by Hamptons International (HI). We had the pleasure of working with Anna and the Landlord in negotiating a new two year lease on our beautiful flat that we would have been devastated to have to move out of! With one of us moving abroad and therefore off the lease, we had one place on the lease that we needed to fill. Unfortunately, we had a friend pull out of moving in at the last minute and needed to act quickly to ensure we were able to proceed with the renewal. Anna was polite, considerate, and incredibly understanding of the situation and was wonderfully supportive in communicating the situation to the Landlord to reach a great outcome for both the Landlord and us. Without being too much of a cliche, without Anna's support, we more than likely would have lost the renewal opportunity.
For those considering listing their property with HI, we would highly recommend Anna in the Pimlico office to manage the process. Neither I nor my flatmate have any association with HI beyond the tenancy and this is not a paid testimonial. We just feel that Anna's efforts deserve due recognition and we have no problem in recommending her! Thanks again Anna :)... Read more
Tenant
4th Jan 2019 (6 years ago)
A doble
The team provided exceptional service from valuation to completion in a professional and friendly fashion. As part of a joint agency operation they were a pure pleasure to deal with and I would not hesitate to use them again.... Read more
17th Dec 2018 (6 years ago)
Sam
Awful agency, terrible communication and complete lack of class. Awful people.
My Response to the below:
Good to see you answer google reviews quicker than my emails. 4.5 months to return an undisputed deposit is not acceptable. Email response of over a month is not acceptable.... Read more
Tenant
4th Dec 2018 (6 years ago)
Y SIN
I would like to compliment the prompt response and attention that April Keane has given me in managing my apartment. Keep up the good work!... Read more
Landlord
4th Dec 2018 (6 years ago)
R Mao
Very responsive, helpful, and professional. Great services.... Read more
28th Nov 2018 (6 years ago)
V Bergmann
Thanks for your response. While adding myself to a tenancy is a cumbersome process, it's somewhat understandable and not necessarily all your fault. What bothers me is that you respond faster to negative reviews on Google maps than when something is broken in the apartment. E.g. My girlfriend asked you to fix the carpets before she moved in - 8 months later they are still in the same state. Furthermore she asked you to fix the drainage and the heating a few weeks ago. Both are still broken so that the apartment now turned into an ice box that smells like sewage.... Read more
Tenant
27th Nov 2018 (6 years ago)
C Martyn-Hemphill
Just completed sale of property through Hamptons. Very impressed with overall service and the process. Ed Peers and Will Rees-Povey ensured I was updated regularly with feedback from regular viewings. They were always polite and accommodating. Their local knowledge is excellent. I would happily recommend Sean Williams and his team to anyone looking to sell in the area.... Read more
Seller
9th Nov 2018 (6 years ago)
T Gymnander
The team at Hamptons was helpful and attentive, William Rees-Povey in particular. I would definitely use them again!... Read more
8th Oct 2018 (6 years ago)
Nina
We received the most excellent and courteous service from the Pimlico sales team. William and Sean were especially helpful and supportive during the sale of our flat and also for our onward purchase. There were many difficulties along the way and we could not have managed without them.... Read more
Seller
4th Oct 2018 (6 years ago)
J W
Dean was extremely helpful; in not only introducing me to relevant properties, but also to assessing their fit for my needs. Having signed the rental agreement, he was helpful in insuring all pre-remedial work was done so that my move in to my new rental was as smooth as possible. Dean is a real pleasure to deal with and I would be very happy to recommend him to renters, or property owners, as he supplies a first class service.... Read more
Tenant
18th Sep 2018 (6 years ago)
J W
Sophie has been amazing!!!! She found me the perfect home to rent - Hamptons have been a pleasure to work with and gave me a fab gift when I moved in.... Read more
Tenant
17th Sep 2018 (6 years ago)
P Management
The Hamptons team are always professional, welcoming and friendly. I have been dealing with them for over a year now. The previous Property Manager has now left but I had received exceptional service from him. April definitely reaches the same level. Any issues that occur in the apartment I can have piece of mind that this will be dealt with on time and in the best possible way. April responds back on the same day and provides detailed updates on the progress of the fix. She is one of the best Property Managers I have come across in the industry and I am sure she will excel further. Hamptons are great and it's a pleasure to work with them, they definitely have a great team working for them!... Read more
Landlord
13th Sep 2018 (6 years ago)
L Herman
William Rees-Povey was the sellers agent. We are Americans purchasing our first property in the UK. Purchasing a property in the UK versus the US is not better, not worse, just different. You would expect the sellers agent to help you until the "Keys are exchanged" because they want to complete the sale. William has gone above and beyond, He has continued to answer questions and give us advise now that we are the owners. If we were to sell the property, we would use William as our agent.... Read more
Buyer
21st Aug 2018 (6 years ago)
A Antoniak
I have been dealing with Hamptons since 2016 when we first rented an apartment with them. The team has been great. We have been working with Amar Takhar previously and now April Keane which both have been amazing. April has been really helpful with any problems and our experience with Hamptons International has been great.... Read more
Tenant
20th Aug 2018 (6 years ago)
J Rickett
I have been given the most excellent service from the Team at Pimlico, notably Sean Williams and Ed Peers. Their advice has been first class, they have kept the solicitors of both the sellers and buyers very much on their toes; they have ensured that nothing was left to chance and their helpful attitude has been second to none. I couldn't be more grateful to them for having sold our flat under difficult circumstances.... Read more
Seller
13th Aug 2018 (6 years ago)
P K
Tremendous service from William and Williams, Sean. Really good team effort that went the extra mile and got me a competitive bidding situation and a flat sold. Once we accepted an offer, they drove to completion and I really don't think we'd have got there without them. The best agent in Pimlico by a mile.... Read more
Seller
30th Jul 2018 (6 years ago)
M Solon
Will was a helpful and efficient representative and made the selling process relatively painless. He was polite and, above all, was very good at communicating and keeping me informed and up to date at all times. All in all, an efficient and courteous experience with Hamptons.... Read more
Seller
17th Jul 2018 (6 years ago)
G mccurrach
Great, professional service from all at Hamptons. Worked really hard to sell my flat, which they did successfully. Would definitely recommend.... Read more
Seller
11th Jul 2018 (6 years ago)
I Tetley
Thank you for your assistance in expediting my purchase and the extremely polite and professional manner in which you conducted yourselves.... Read more
Buyer
6th Jul 2018 (6 years ago)
B Brivati
Excellent service and staff... Read more
1st Jun 2018 (6 years ago)
Sally
The team at Pimlico were excellent from start to finish in finding a suitable tenant for our property. They made sure the entire team had visited our property & regularly kept us updated on progress. It has been a seamless process. Henry in particular requires a special mention making sure everything went to plan in a tight schedule & providing us with excellent support. I can thoroughly recommend them. It has been a pleasure doing business with them.... Read more
Landlord
13th May 2018 (6 years ago)
M Bizon
I am shocked by the lack of consideration the team gives to its potential customers' requests. Questions aren't answered in due times and Sophie (the one in charge of me) doesn't seem to care about the clients. Truly disgraceful... Read more
3rd May 2018 (6 years ago)
J paleologue
Incompetent team and particularly Sophie! She does not react to clients requests, they prefer to say that there are not here. Never call back. Simply does not care!!!! SCANDALOUS... Read more
2nd May 2018 (6 years ago)
W Al-Motairi
Dealing with Hamptons International Pimlico branch was a pleasure. The team was extremely professional and very helpful. In particular our dealings were with Daniel Allen - a great gentleman, I would highly recommend getting in contact with him for help with your tenancy search.... Read more
Tenant
10th Jan 2018 (7 years ago)
J Craig
Very pleased with the service from Hamptons... Read more
21st Nov 2017 (7 years ago)
P Heyes
The team at the Pimlico branch are friendly, knowledgeable and organised.
They are a great bunch and I highly recommend them.... Read more
14th Nov 2017 (7 years ago)
E Jonkler
Extremely efficient and professional, would recommend!... Read more
4th Oct 2017 (7 years ago)
F Moore
As a landlord, I will never use this agent or any other agent in the same group again. Very disappointed with the service... Read more
Landlord
5th Sep 2017 (7 years ago)
S Grasso
Very bad real estate agents, both the tenant (me) and the landlord agree in the awful service.... Read more
Tenant
11th May 2016 (8 years ago)
H Stanley
Over the 18 months of our tenancy, we were passed from person to person at Hamptons, each more incompetent than the last.
They offered us absolutely no support when our landlord reneged on our contract, or when he refused to return our deposit. Months of cajoling were needed to get simple works done. We were accused of underpaying our rent, when in fact their accounts team had forgotten (!) about a rent reduction we had been given -- and no apology was made when this was pointed out.
An appalling estate agent, employing appalling people.
Oh, and if Alexander Polonczyk is your property manager, get as far away as you can.... Read more
Tenant
22nd Nov 2014 (10 years ago)
R Author
A fantastically friendly, efficient and thoroughly professional team who really do understand the needs of their clients - great to do business with.... Read more
13th Sep 2013 (11 years ago)