Kinley Folkard Hayward have pulled out all the stops and managed to find us new tenants in 10 days! We were looking at a very empty flat at the beginning of this year but with their help and enthusiasm we have now rented the place out again very quickly. Sally really knows her stuff and has been so helpful with advice and info. Thanks so much KFH. You have a brilliant team over in Tooting!
It's been two months since we've moved out and we still didn't get the deposit back!!! Blood-sucking leaches!! Think 3 times before renting from them
From start to end, the staff was invariably helpful, competent, easy to reach, very friendly and positive. We were first time buyers and weren't aware of the process; Ben was always very responsive and went the extra mile in order to complete the process in time and to ensure that both us and the vendors are satisfied with this deal. I couldn't recommend the company more! A great big thank you!
After listing a property with Martin Flashman, who had tied me into a 6-MONTH contract, I found it to be a very disappointing service. After 2-months on the market they got me an offer of £200k. I told them that was so insulting that it didn't deserve a reply, and when I spoke to Martin Flashman to ask why they would encourage such a low offer, his reply was that I can go and list it with someone else if I want to, but he has a 6-month contract and if I sell it through someone else, I'll be paying 2 estate agents fees. I waited for that contract to expire before I sold the house in Feb, 2010 through Gascoigne & Pees and they found me a buyer who met the full asking price of £250k within 2-weeks!
I had bought through Martin Flashman before and I generally value the idea of dealing with small businesses because I appreciate being able to speak directly to the boss. However, these are not the sort of folks I'd advise selling through, not if you want either a fair price, or a timely transaction. I can only speak for myself, but I will never sell through MF again, and I can't say I found Mr Flashman to be the sort of person I'd want to be dealing with ever again.
Great for me - help me find nice flat - very helpful. Thank you
We bought our property from Personal Agent and when we relocated abroad we were happy to return to them to arrange the letting and management of our flat. The service is very good and everyone is friendly and informative.
Really excellent service from start to finish. Recommend Cairds Epsom as their staff have been very friendly and efficient. Annabel has a professional but down to earth and positive approach. Keep up the good work and thank you!
Strung us along for 4 months. Avoid using this agency. They were the agency two down in a chain we were in and advised our buyer that their client was in a proceedable position, when in fact, he had had an issue on his lease of the property he was selling for almost a year. They said he had a first time buyer on board but that was not the case either. They strung us along for 4 months saying the lease issue was being dealt with and would be sorted soon. Stephen Goldstraw was very rude and abrupt to all of the enquiries from the other agents in the chain and even put the phone down or refused to take calls, or when he did, said "I have no idea whats going on" and when I investigated my hunch that we were being lied to about whether their buyer was actually proceedable, it turned out that he wasn’t after all and the first time buyer had disappeared (not surprising as I don’t know anyone who would wait a year to buy a property). They didn’t even apologise for the hassle they have caused, despite me having spent almost £2000 on a survey, searches and legal fees. They also tried to make out that a lady who had been on maternity leave for at least 2 months was still dealing with the matter. All of the agents in the chain said Stephen Goldstraw was an idiot to deal with (that’s a polite word for what they actually called him). Avoid this lot like the plague.
Great service. Very efficient but also friendly. Quick responses to any queries. We received a lot of helpful advice from Joe during the purchase.
We bought through Curchods just last month and we were very impressed with them, especially Joe Dewar who was our main point of contact. We found him approachable, straight talking and honest. I'd highly recommend them and would consider using them myself if the need arises. We've dealt with a fair few agents over the last 2 years and they are certainly in the top 3!