In these evolving times of selling property and the varying services on offer, my experience is that KFH Tooting not only fulfill, they exceed expectation. Beyond all else Estate Agency, in my mind, will always be a customer service orientated profession. In this pursuit communication is key and needs to be ongoing. All the team at the branch demonstrated to myself an excellent and proactive understanding in such professional endeavors.
It's been two months since we've moved out and we still didn't get the deposit back!!! Blood-sucking leaches!! Think 3 times before renting from them
Great for me - help me find nice flat - very helpful. Thank you
We bought our property from Personal Agent and when we relocated abroad we were happy to return to them to arrange the letting and management of our flat. The service is very good and everyone is friendly and informative.
My family and I cannot recommend Cairds Lettings highly enough. Repairs are processed quickly and efficiently and the team are always at the end of the phone for help and advice.
We rented with Cairds for around 5 years and only left when we left the area. Hannah, Marisa, and Theresa , and the whole Property Management team have been lovely and a joy to deal with.
If you are looking to rent in Epsom and the surrounding area they should be your first port of call.
Thank you Cairds!
Strung us along for 4 months. Avoid using this agency. They were the agency two down in a chain we were in and advised our buyer that their client was in a proceedable position, when in fact, he had had an issue on his lease of the property he was selling for almost a year. They said he had a first time buyer on board but that was not the case either. They strung us along for 4 months saying the lease issue was being dealt with and would be sorted soon. Stephen Goldstraw was very rude and abrupt to all of the enquiries from the other agents in the chain and even put the phone down or refused to take calls, or when he did, said "I have no idea whats going on" and when I investigated my hunch that we were being lied to about whether their buyer was actually proceedable, it turned out that he wasn’t after all and the first time buyer had disappeared (not surprising as I don’t know anyone who would wait a year to buy a property). They didn’t even apologise for the hassle they have caused, despite me having spent almost £2000 on a survey, searches and legal fees. They also tried to make out that a lady who had been on maternity leave for at least 2 months was still dealing with the matter. All of the agents in the chain said Stephen Goldstraw was an idiot to deal with (that’s a polite word for what they actually called him). Avoid this lot like the plague.
We used Jacksons to sell our flat and they did a great job in quite a difficult market. But the gold star goes to Nicole Snape in the post sales department who helped to push our sale through before Christmas. Nicole was extremely proactive, very organised and very good at staying in contact with us and a long chain. If it weren't for Nicole, I don't think we would have moved so quickly, so we are very grateful to her!
Avoid at all costs. Save yourself the time and frustration. I'm a landlord, the rental department is very poor.
We decided to market our house both for sale and to rent due to moving abroad. Having tried with another agency locally first, we came to Curchods and felt very reassured from the beginning with the professional advice and process. The big one for us was communication about viewings and feedback, which was very prompt and useful. We successfully let our house to a high-calibre tenant and would highly recommend Curchods both on the sales and lettings side.
I couldn't have been more impressed with Jake. From the viewing on a Friday evening which made him late for a night out with his mates, to keeping me informed throughout the process. Constantly available, even on his holiday. He is clearly and all round top guy, really easy get on with and very knowledgeable. As a Director at a well known estate agency in London myself, I'd like to say I'm a good judge...I haven't seen many better than this guy. One to watch.
Great service. Very efficient but also friendly. Quick responses to any queries. We received a lot of helpful advice from Joe during the purchase.
We bought through Curchods just last month and we were very impressed with them, especially Joe Dewar who was our main point of contact. We found him approachable, straight talking and honest. I'd highly recommend them and would consider using them myself if the need arises. We've dealt with a fair few agents over the last 2 years and they are certainly in the top 3!