We are very happy to be able to write a review for the Knight Frank Wimbledon team.
We were recommended Knight Frank by a relative and should like to pass on that recommendation. Diana and Harriet were those of the team most involved with our house sale. Diana is very experienced and, with this quality, brought great calm and expertise to the process. She is highly professional and worked with us to ensure that only those who might be appropriate purchasers were brought to view. She and Harriet, whose client became the purchaser, negotiated extremely well, thoroughly and fairly, for all parties.
Harriet ensured that exchange took place in a timely manner. She liaised excellently between us, our purchasers, the legal teams and, when necessary, with the agent for the property we were purchasing as our new home.
We have moved a number of times during our forty three years as Wimbledon residents. This was our first experience of the Knight Frank team.
They offered great encouragement and support during the whole process. We could not have hoped for better.
Thank you, Diana and Harriet for a very successful and trouble free sale.
Tenacious and consistent when selling our house....it took a long time but we got there! Thanks to Tom and Diana
I have used Knight Frank for a recent property transaction and I would highly recommend their service. I found it very refreshing dealing with an agent who was extremely honest, prompt and had excellent attention to detail. I wouldn't be so complimentary about other companies I have worked with in the past. Knight Frank more than justified its great reputation
Luke de Rougemont
Extremely unprofessional service on lettings, extremely ignorant agents. dont do their works. Very regret that I rent with them. We have to call them day to day in order to get informed. ??? excuse me ?!
go to Savills, they are much more better agents. knight frank is just disappointingly unprofessional.
Really impressed by the professional approach of Louise Sergeant and Sam Williams who have overseen extremely well the whole process of letting a property in Chelsea. Impeccable, smooth and hassle free.
The best experience with real estate agency in London, couldn't be more different to the poor experiences that we have had with several other agents in the past. Really appreciate it!
BIG THANK YOU and wishing you best of luck and lots of great deals!
Did not sell the sub £1m property within a 2 month marketing period. However, they got a decent number of viewings in, the marketing materials were good and the team was relatively easy to communicate with.
Honestly the best experience I've had when dealing with a letting agents, and I've dealt with a lot!
Eden was super helpful throughout the entire process - we felt extremely looked after & he genuinely cared about us getting the right property. He was diligent throughout the entire process in giving us regular updates and sending across documents; I couldn't commend him enough!
Will definitely be looking to use KFH in the future and I can't recommend them more!
It's been two months since we've moved out and we still didn't get the deposit back!!! Blood-sucking leaches!! Think 3 times before renting from them
Had a very good experience buying a property in Surbiton with Laurels. Billy was friendly and efficient (not your normal pushy agent which we found refreshing ) in getting our offer accepted. He made time for us during the viewings. He also effectively trouble shooted with the vendor when there was a wobble. Robert then took over on the admin side and was very responsive to calls, emails and queries. Would recommend for sure. Thanks guys!
A thoroughly stressful and unpleasant experience using Laurels. Rob at Laurels repeatedly let us down whilst marketing our property, Was unresponsive, often not responding to calls or emails. We have some suspicions of being misled or worse, lied to, regarding offers received on our property. I should stress these are suspicions at this stage and investigations into this are ongoing. In our opinion, the poor service from Rob at Laurels cost us a perfect home to move into and almost lost the seller of this home thousands of pounds through loss of a deposit. My personal recommendation would be to save yourself the stress and hassle and go with agents with a long track record of excellent customer service. In Epsom, Cairds are a much better agent in my opinion and charge the same fees as Laurels, or Greenfields in the Surbiton area. Please don’t be misled by the notion that Laurels are much cheaper than well established High Street Agents are this certainly wasn’t the case in my experience. My advice, avoid.