P Brennan
Chris Holliss at Hamptons Sloane Square helped us from our initial search, finding us the property we went onto buy, always on hand to guide us through the whole process from start to completion. We found him to be amazing, unbelievably helpful and professional with everything and would recommend Chris and Hamptons to anyone looking to buy or sell in the area.... Read more
Buyer
20th Sep 2024 (18 weeks ago)
R Rattansi
Having had to deal with a well know agent in my last letting in central London I was not looking forward to my new letting search. The last experience was awful the agents were so rude and careless that I was dreading the search for new accommodation. I have now found and rented a wonder full flat via james from the Sloane Square branch . The whole experience was dealt with transparently, honestly and efficiently- I could not be more pleased nor recommend them and james more highly... Read more
Tenant
9th Sep 2024 (19 weeks ago)
H L
Joshua from the Sloane Square branch has been incredibly helpful with my house-hunting process, promptly arranging viewings every time I inquired. He is also very friendly and easy to talk to, making communication with the landlord smooth when negotiating the offer. I didn't end up renting the flat purely due to the flat location, not the service. I will recommend him if anyone is looking flats around the area!... Read more
Tenant
10th Jul 2024 (6 mo. ago)
G Etherton
Pierce was wonderful. He allowed us access without any problems many times. He was warm, efficient and friendly. He kept us informed and even went to the house on Sunday to check certain things had been done. Highly recommend him as an agent.... Read more
D Osborn
I cannot thank the Hamptons team at Sloane Square enough. From the start with Helen-Louise to the getting the house over the line with completion with Pierce the team have been fantastic.
Over the past few months Pierce has been helping with us get the house ready for the final stages of the sale, dealing with other contractors when we couldn’t and has just been such a support.
With great thanks and appreciation.... Read more
Seller
8th Jul 2024 (6 mo. ago)
T Schofield
Our experience with Pierce Eaton of Hamptons was entirely positive. Responsive and helpful throughout. Professional and yet warm, highly recommended.... Read more
30th Jun 2024 (6 mo. ago)
A Zaranis
It was a pleasure dealing with Pierce while looking for an investment property to purchase. He was always on hand with advice and was always happy to go out his way to help wherever necessary. Highly recommended!... Read more
Buyer
24th May 2024 (7 mo. ago)
E Ghose
I had a great experience working with Pierce Eaton from Hamptons. From the beginning, Pierce very clearly understood my specifications and found me my dream home! He was very patient, responsive and informative. During negotiations, he was super helpful and communicative and guided me through the entire process. I highly recommend working with Pierce- he is extremely professional and a pleasure to work! Thank you so much!... Read more
Buyer
23rd May 2024 (7 mo. ago)
J Stevens
Hamptons really drove the process to sell my property and ensure everything aligned to enable the sale to go through swiftly. A great experience.... Read more
Seller
13th Mar 2024 (10 mo. ago)
E H
I had the pleasure of working with Natasha Asquith who from start to finish was so patient and professional. She managed not only the whole process with honest and clear communication but all my emotions too! (as this home was so important to me)
I was most definitely a challenging client but she navigated everything perfectly, without her I don’t think I’d be in my lovely new home today.
Thank you so much.... Read more
Buyer
14th Feb 2024 (11 mo. ago)
L Lovell
Mark and the team were amazing at selling my flat. They gave great advice throughout the process and really did an amazing job to get an amazing price! We had 2 offers over asking within a week of marketing the property. Will definitely be using again!... Read more
Seller
7th Nov 2023 (1 year ago)
J Thirkill
5* for the sales team in Sloane Square! (Cezary, Pierce, Helen-Louise and Mark)
Amazing service from start to finish, endless amounts of knowledge of the property market and local area and very responsive to any questions I had.
Would highly recommend this team!... Read more
18th Oct 2023 (1 year ago)
G Nuccio
Absolutely useless from start to finish. Rented a flat through Hamptons Sloane Square and they may be helpful when first viewing a property, but everything quickly changes. They implied I may not have the right to live in the UK (despite providing a British passport), there were constant issues with the property which were badly handled by the maintenance team who are very difficult to contact (the property was actually unsafe at one point due to an old gas pipe that had not been closed off correctly), staff are actually quite passive aggressive, and finally I'm still waiting for my deposit to be processed despite having left the property over three weeks ago and extensive contact with their end of tenancy team. Terrible customer service- even if I found the perfect rental, if it was managed by Hamptons, I would run a country mile.... Read more
Tenant
9th Oct 2023 (1 year ago)
I would use Hampstons again Cezary himself was very professional and tried so hard on behalf of client and buyer... Read more
Seller
3rd Sep 2023 (1 year ago)
S P
Joshua Ellis at Hamptons was excellent.
He is so kind and friendly. He found me a flat very quickly. When i ask something about paper works and the other things about property via e-mail he answers in 5 minutes. This really amazing. He is the best :) thank you again.... Read more
Tenant
25th Apr 2023 (1 year ago)
R Allred
I am a renter with Hamptons, and I really enjoyed my initial experience with them. First, they only provided one key when I moved in, and the porter was concerned that they did not have a spare. I had an incident where a maintenance worker gave my key to the porter and gave me the wrong apartment number. Leaving me completely stranded out of my apartment. I ended up having to book a hotel to wait for the porter who was on duty to come in the next day and tell us that they told him a different apartment number. I had to pay an unnecessary expense out of pocket. When I tried getting Hamptons involved, they were not responsive and still have not offered any solution or help in the matter.... Read more
Tenant
2nd Dec 2022 (2 years ago)
M semlali
Jada did a great job finding the perfect house for us and assisting with all the admin process. I highly recommend this agency... Read more
26th Oct 2022 (2 years ago)
N Presley
Hamptons Sloane street are fantastic. We recently moved to a rented accommodation with them and the process was seamless. Jada in particular was so helpful every step of the way. Recommend them highly... Read more
Tenant
25th Oct 2022 (2 years ago)
J Greenaway
Jada maintained a good balance between professionalism and affability, she was very attentive and quick to respond. The whole process of renting a property went very smoothly with Hamptons and we couldn't have asked for any better service.... Read more
Tenant
25th Oct 2022 (2 years ago)
A Budden
Catherine at Hamptons was a real star! Even though we were buyers rather than her selling clients, she was the ultimate professional, going above and beyond to ensure the process worked as smoothly as possible for everyone involved. By far one of the best sales consultants I've worked with.... Read more
Buyer
17th Oct 2022 (2 years ago)
M Mardoud
I rented an apartment in Gelsea Bridge Wharf three months ago, and the treatment was more than wonderful. They are really respectful. I would like to thank all the company's employees, especially Miss Romana, for these services and nice dealings. I advise everyone to deal with them .... Read more
Tenant
8th Oct 2021 (3 years ago)
M O'Hanlon
Great experience with Lakhan. He was very professional and upfront about property and what to expect; which I especially appreciated as I rented site unseen.... Read more
Tenant
23rd Apr 2021 (3 years ago)
M Maraver
My husband and I have recently move into a new property managed by Hamptons International. Lakhan has been our agent and from the beginning of the process we have been delighted with him. He was very supportive and available at any time when we had doubts and he has helped to make the process as smooth as possible. Thanks again Lakhan as we are really happy in our new property! Mar & Victor... Read more
Tenant
3rd Apr 2021 (3 years ago)
T Sorensen
Lakhan went above and beyond for my tenancy agreement. Honestly with the headache and roundabouts my previous lettings agent was giving me, I was amazed at well he negotiated for me to get me into a new place. I couldn't have asked for better service or the more perfect flat for my budget! Highly recommend.... Read more
Tenant
5th Mar 2021 (3 years ago)
M c
Best estate agent in central london... Read more
14th Dec 2019 (5 years ago)
T Crouch
My husband and I worked with Simon Horne at Hamptons and he was a joy to work with! He was very responsive and helpful at every turn. The process typically can be stressful, but he made every effort to make it as seamless as possible. I highly recommend Hamptons and Simon (especially if you are relocating from the US to the UK like we were)!... Read more
26th Nov 2019 (5 years ago)
Y Kiseleva
Worst experience with letting agency ever . The flat was not ready to move in . No support from the agent at all . Luckily the landlord was responsible .... Read more
Tenant
5th Nov 2019 (5 years ago)
A Hasso
Above and beyond service and prompt replies back to enquiries. Great team, helpful and accommodating.... Read more
17th Jul 2019 (5 years ago)
R Ossowski
It is a pleasure to deal with such a serious and professional company. My special thanks to Lakhan Kudhail: he arranged a letting of just the flat I was looking for, at exceptionally short notice, last year. I rented it again from him this year. Mr Kudhail goes the extra mile; he solves problems; and his communication is superlative. Many thanks to Hamptons and Lakhan for their commitment, help and kindness.... Read more
Tenant
4th Jun 2019 (5 years ago)
L Watson
We've had a fantastic experience with the team at Hamptons. Elizabeth Young and Lakhan Kudhail have been a pleasure to work with; very efficient and helpful. Nothing has been too much trouble. Thank you very much!... Read more
24th May 2019 (5 years ago)
M Trefgarne
Quick update (7 months later) that despite Hamptons’ quick reply to this review, our issues have not been resolved and a director has not reached out to me. Again, total failure. The broken ice machine is “impossible” to replace, paint is not touched up, ugly mirrors still in house. Just avoid this agency!
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Our experience with Hamptons has been terrible. I’ve never had such a bad rental experience, even as a student renting budget apartments. Broken promises, disrepair, and general hassle abound.
We are great tenants who agreed to a two year lease paid in 6-month installments and a large deposit to cover our 2 cats. We were really chill in agreeing to the terms, not foreseeing any problems. I now totally regret not adding in a break clause bc it’s a horrible situation.
Here are a few anecdotes representative of our experience with Hamptons:
I first knew it was going wrong when the Hamptons agent told us she would arrive at the property in the morning of our move in with the keys. She showed up around 5pm (after I called her ~4 times) and blamed the previous night’s office Christmas party... ???? They clearly run a tight ship.
Before we signed for the house, the same letting agent from Hampton’s promised that damaged paint in our entryway and a few other spots would be “touched up” prior to our move in. It never happened. When we took possession of the property, I asked her why it hadn’t been done and was given vague excuses. After about a month of asking, we were told that the wall had been “wiped down,” but the marks wouldn’t come off. The touch up would be too obvious on the old paint, and they were unwilling to repaint the wall. This touch up was basically the one condition we had in taking the house. If we had known that the landlord was unwilling to do something so basic as a touch up to badly damaged paint, we wouldn’t have taken the house. (I suspect that Hampton’s didn’t relay our touch up request to the landlord - so we got screwed.)
The built-in ice machine/water filter in the house was broken before we moved in. I’ve been asking for it to be repaired for nearly eight months and counting. It wouldn’t be such a crucial issue except that the broken machine stinks. Hamptons initially sent people to try to repair it, which didn’t work. Then they told us it would be impossible to replace. BS. They finally agreed to replace it, and now they’ve been sourcing a replacement for seven weeks and counting! Will this ice machine / water filter be replaced before our lease ends? Your guess is as good as mine. (And it’s clearly in our lease agreement that the landlord must maintain/replace the appliances in the house.) If we’d known we had a landlord who was unwilling to replace a broken appliance, we would have avoided this house. It’s another thing that Hamptons could have shared with us before we signed our lease (the agent already knew it was broken when we took possession and just sort of shrugged her shoulders about it).
We asked for the house unfurnished except for two twin beds, yet the previous tenant left three antique mirrors affixed to the walls. These mirrors are obviously furnishings, not fixtures. Hamptons didn’t bother to inform us that those would be staying until I asked (at move in) why they were still on the wall. Unfurnished means no furnishings, right? Apparently not to Hamptons. We’re now stuck with these mirrors, as Hamptons informed us that if we remove them, the damage caused by their installation (by the previous tenant!) would be our responsibility. They have been brutally screwed into the walls with a lot of damaged paint behind. We have also been told that we are just plain not allowed to move the one that blights our living room! Once again, if we had known that the mirrors would be left behind (if Hamptons had bothered to provide clarity and decent communication), we would not have rented this house.
Etc, etc, etc.
I gave Hamptons two stars because every so often they effect a quick repair. But often my emails go unanswered, and I have to chase them down continually for updates.... Read more
Tenant
5th Mar 2019 (5 years ago)
M P
Great experience from start to finish. Moved in just over a week after first viewing. Lakhan was professional and courteous throughout - thank you.... Read more
Tenant
1st Feb 2019 (5 years ago)
C MacClancy
Lakhal Kudhail was extremely professional and having been given him my parameters of a suitable tenant presented me with the perfect candidate within a very short time - highly recommended... Read more
Landlord
28th Jan 2019 (5 years ago)
Sloane
Charlie Blurton at Hamptons - Sloane Square continues to provide an exceptional level of service rare to find in Central London. Dedicated, thorough and extremely professional, Charlie has an accurate, deep understanding of the London market - I'd highly recommend working with him.... Read more
23rd Jan 2019 (5 years ago)
A Alwan
The Sloane Square Office has been looking after my two properties for 19 years and Glen Ford and his team have been proficient, helpful, understanding and polite.
That is why I have remained with them.
Angela Abou Alwan
Ellie Marsters is my latest Property Manager I am very happy with her professionalism and friendly attitude. Infact the whole Sloane Square team are the reason I have remained with this Hamptons office for over 21 years.
Angela Abou Alwan... Read more
Landlord
8th Dec 2018 (6 years ago)
D T
Thank you for all your help regarding my move.
I would like to thank all the team of Hamptons Sloane Sq, especially to Charlie who was very helpful and very professional.
I recommend you Hamptons, ask for Charlie. I’m sure he will help you with everything.
Thank you again and all the best! Next time i will contact you again!
Kind regards,
Dan... Read more
29th Nov 2018 (6 years ago)
A Griffiths
Professional service throughout; staff go above and beyond to help.... Read more
21st Sep 2018 (6 years ago)
L Tong
I was looking for a house to rent and came to contact with Hamptons. Charlie was great, friendly, very thorough and knew what my standards were. Very happy to have met him, If anyone is finding a place to rent around Chelsea, Hamptons is the place to go. Ask for Charlie Blurton, 10/10 would recommend... Read more
Tenant
10th Sep 2018 (6 years ago)
J Burke
Simply superb service offered by Nat and his team in The Sales Office. I have recommended them on several occasions to friends and investors either looking to sell or buy. They are thoroughly professional and deliver the service they offer. The fees are very reasonable and the whole selling and buying process is very clear and transparent for all. Quite clearly the best agents in the area if your looking to sell or buy.... Read more
Seller
14th Aug 2018 (6 years ago)
M stewart
Excellent service, price and location for letting in Kensington and Chelsea (London). Agent: Charlie Blurton... Read more
Landlord
3rd Aug 2018 (6 years ago)
L Zheng
Professional services received, would highly recommend them to both landlords and tenants.... Read more
3rd Aug 2018 (6 years ago)
F Alireza
Excellent Service... Read more
1st Aug 2018 (6 years ago)
S Elwes
Hamptons were great, bent over backwards to be helpful which made the whole process so easy! Will definitely use them again.... Read more
25th Jul 2018 (6 years ago)
N Zhao
Great service, friendly stuffs, good choice for landlords... Read more
Landlord
4th Jul 2018 (6 years ago)
N Brown
Charlie Blurton really went the extra mile to ensure that we had a smooth transition into our new flat on the river - a big thank you to him and the rest of the team at Hamptons!... Read more
Tenant
5th Jun 2018 (6 years ago)
A Capital
Both Elizabeth and Charlie were outstanding - I had 3 agents on the property and they outperformed them hands down... Read more
Seller
7th Apr 2018 (6 years ago)
M semlali
Excellent agency. They assisted us with all our enquiries and managed to find us a perfect 1 bed flat close to slaone square. Thank you again!... Read more
Tenant
18th Jan 2018 (7 years ago)
T Kafuri
Charlie B. was very easy and pleasant to talk to over the long and extenuating process of finding a home in London. His patience was only exceeded by his efforts to find what I was looking for. Differently from most other agents I met, he listened and tried to find a way to get the contract closer to what I needed. Most important of all, he always returns your calls and txts! I highly recommend him.... Read more
Tenant
17th Oct 2017 (7 years ago)
I Irix
Thank you,Charlie,for the very good communication,rapidity,kindness and professionalism.You were very helpful!... Read more
3rd Oct 2017 (7 years ago)
A Masse
very good team... Read more
11th Jan 2017 (8 years ago)
N T
I had to make an urgent move because of health concerns. Thanks to Charlie, finding the new place and the overall process went very smooth and quick. He very kindly and professionally managed my impatience:) and helped me all through the stages before and after my move. Sincere thanks for all his efforts.... Read more
Tenant
16th Mar 2016 (8 years ago)
T Challis
We went to Hamptons on the strength of their reputation and they certainly didn't let us down in our search for a short-term let. Charlie Blurton accompanied our viewings and managed the follow-up process with courtesy and professionalism. He steered us through to a good, negotiated settlement benefiting all parties. A great credit to Hamptons. Able support also from the friendly team at Sloane Square. An all-round good experience.... Read more
Landlord
8th Mar 2016 (8 years ago)
D Cadwallader
Charlie Blurton was very helpful in both understanding what we wanted and providing useful advice as to the pro and cons of each flat.... Read more
30th Dec 2015 (9 years ago)
E Iacono-Mannings
Charlie is really great. Really grateful for the effort he went to on our behalf in securing an apartment. Thank you!!... Read more
Tenant
11th Dec 2015 (9 years ago)
J Shehatha
I got told I had to relocate for work with only a two week time frame, the lettings team at Hamptons Sloane Square, in particular, Charlie Blurton worked around the clock to find me a property at both the price i wanted, and one that fulfilled my fussy criteria. With every hiccup they were quick to resolve the problems and find alternative solutions. They made my move so much easier and their customer service is one of a kind. Charlie even offered to stay back to ensure I was able to collect my keys on the night of my arrival if no one else was available to do so. I am very happy with my flat, it was exactly as what was advertised and described to me. I will definitely be reccomending Hamptons Internationals to anyone who plans a move to or within London!... Read more
Tenant
8th Dec 2015 (9 years ago)
R rebec
Hamptons International are an award winning estate agency offering an extensive portfolio of UK and international properties that I have an interest within of residential property.
In my experience the team are always polite,professional and consistently producing positive results as their client.
To this end we would like to wish the team the best of luck for the future !
Regards,
Robert Rebec... Read more
13th Nov 2015 (9 years ago)
N Shoutova
Hamptons' Sloane Square team, headed up by energetic Glen Ford, has helped me to find tenants for my apartment in 2 days. They have been proactive at managing my property.... Read more
Landlord
1st Apr 2015 (9 years ago)
K Smith
Having viewed many properties through other agents, we finally found found the ideal apartment through Hamptons in Sloane Square. From the first moment of viewing to the final completion of the contract, the representative with whom we dealt was unfailingly helpful, courteous and attentive to our requests. I highly recommend this firm.... Read more
Buyer
16th Feb 2015 (9 years ago)
K Henderson
Amir and Nat have been fantastic throughout the whole sales process. I could not recommend them more highly. They are professional, efficient and extremely knowledgable. We will most definitely use/recommend them again.... Read more
Seller
13th Feb 2015 (9 years ago)
G Bland
I found Nat Wilde and his team very helpful and knowledgeable on the London property market and would certainly use them again.... Read more
16th Oct 2013 (11 years ago)