P Bones
Lorna from shanklin office is a credit to the company she helped with everything from start to finish she was always pleasant and professional... Read more
3rd Jan 2025 (5 weeks ago)
B Musakaruka
Thank you for taking us through the whole process of moving.All the agents of hose rhodes are helpful and their hospitality is top notch...........continue being the best... Read more
16th Dec 2024 (8 weeks ago)
S Atherstone
We worked with Emily Rugg at HRD. She was fabulous; warm and friendly and patient with all the visiting. She stayed in contact with us throughout the process. We highly recommend Emily.... Read more
7th Dec 2024 (9 weeks ago)
M D'Amico
Emily, at the Shanklin branch, was absolutely amazing throughout our selling process. Although it took a while for the actual sale, Emily always kept us updated, emailed constantly and always made sure we were okay. Emily was incredibly kind throughout and it was lovely to have her on our side. Great service, great customer service. Thank you for everything you did for us ??... Read more
Seller
7th Dec 2024 (9 weeks ago)
A Cain
10/10 would recommend everytime. All the staff are really friendly and helpful. Emily was an absolute star throughout our purchase. Always happy to help, nothing was ever too much and provided lots of support. I will absolutely recommend this company to anyone looking to sell or buy!... Read more
Buyer
4th Dec 2024 (9 weeks ago)
O Sims
Clarice and Lorna have been so kind and helpful the entire process of us moving into our new rental. From answering all the silly questions I had with genuine thought and kindness to giving us a lovely card when we picked up the keys, they're true assets to the company and I feel much at ease knowing they'll be a call away if we need help with our rental xxx... Read more
Tenant
29th Nov 2024 (10 weeks ago)
D JD
Tess had recently taken over as my letting manager and I would like to say how professional she is. She has been brilliant in dealing with myself and the property.... Read more
Landlord
28th Nov 2024 (10 weeks ago)
V Brealy
We’ve been with Hose Rhodes for 4 years now and the team have been excellent. We are particularly grateful to Kimberley, Sophie and Clarice for their ongoing and thorough support. The 3 of these have supported us to progress towards our next chapter in our lives. The support they have given has made a huge impact and opened several doors for our little family.... Read more
26th Nov 2024 (11 weeks ago)
K Freemantle
From start to finish Heather ensured a smooth process throughout. Between Heather and Emily all my queries were answered and any problems solved. Would recommend HRD, and thank you very much for all of your help... Read more
24th Nov 2024 (11 weeks ago)
J Johnston
Thank you for your positive ,helpful and upbeat approach to selling our property.... Read more
Seller
22nd Nov 2024 (11 weeks ago)
M Pidgeon
Very helpful staff who knew the local property market well. We both sold and bought through HRD and would not hesitate to use them again. Emily Rugg in particular knew what sort of property we needed and found us just the right place. Thank you.... Read more
Seller
18th Nov 2024 (12 weeks ago)
B John
I couldn't recommend Hodes Rhodes Dickson enough! Me and my partner were looking for a new home, and we had a viewing with Clarice our lettings consultant. She was amazing. Made us feel very welcome and easy to talk to. Within a couple of days from viewing all the paperwork was sorted, and had comfimatiom of move in date. Her efficiency and communication with us was outstanding, with how quickly things were sorted. Thanks to Clarice and her team, we are now in our new happy home.... Read more
Tenant
10th Nov 2024 (13 weeks ago)
T Hazelgrove
I had an extremely positive experience with the HRD Shanklin branch. My property was on the market for about a year. I was always kept informed with developments and feedback from house viewings. A very professional estate agents who I would highly recommend.... Read more
Seller
29th Oct 2024 (15 weeks ago)
M Carvill
Hose Rhodes Dickson are great to work with. Very helpful, particularly, Clarice Johnson, who went above and beyond. I would highly recommend these agents.... Read more
19th Aug 2024 (25 weeks ago)
Anonymous Homeseller
Hose Rhodes Dickson were very professional from the start of the selling process to the end. Their marketing was impressive with great quality photos of the house and, although they did value the property artificially high initially, I couldn't really complain as I agreed to it and they were only trying to obtain maximum market value as they should. Their liaison with me and key players such as my solicitors was very good and that was probably the most important thing I wanted from my agent especially during the exchange to completion part of the sale process. Overall, they have been just what I wanted from an estate agent: professional, proactive and communicative.... Read more
Seller
5th Aug 2024 (6 mo. ago)
In a much maligned market, HRD did market the property and kept in touch well. However we only got one viewing in three months and overall thought that they didn't really make any extra effort to market and sell.... Read more
Seller
5th Aug 2024 (6 mo. ago)
G Carbury
The Shanklin team at HRD have recently re-let both my properties. They ensured there was no void period & it was a very smooth process from start to finish. My points of contact were Clarice & Lorna who were both very impressive. They are both so knowledgeable, diligent & friendly, often going above & beyond. I would highly recommend contacting them if you are looking to let your property or looking for a managing agent.... Read more
Landlord
20th Jun 2024 (7 mo. ago)
T Bvunza
Got a positive experience with the agent,till no the team is so supportive. Letting department.More thanks to Candice she made sure that i secure my first home. Really appreciate. More thanks... Read more
Landlord
8th May 2024 (8 mo. ago)
L Rechelle-scaife
I had very positive experience dealing with HRD Shanklin, and in particular Clarice who went above and beyond to ensure I found a property. The whole process was extremely easy and quick which was down to Clarice who was amazing throughout, thanks!... Read more
L Masvaure
I just want to thank you Hose Rhodes Dickson for the well done job am happy with your services keep it up.Hose Rhodes the people's agent thumps up to Clarice and team ????... Read more
M Odell
Our sales consultant Emily was super lovely, kind and helpful throughout the whole process! She helped to make selling our house a smooth process :) Thank you Emily!... Read more
Seller
22nd Apr 2024 (9 mo. ago)
C Roberts
Very professional letting process went very smoothly would highly recommend... Read more
20th Apr 2024 (9 mo. ago)
D grant
I dealt solely with Emily in the Shanklin office throughout the 6 month transaction of buying my house with HRD, nothing was ever too much trouble for her, I viewed the property several times in the 6 months and Emily always accommodated me. Thank you for all your help, it was really appreciated.... Read more
Buyer
18th Apr 2024 (9 mo. ago)
Nothing was ever too much trouble, even when we requested new pictures. Valuation was fair and we feel the house sold quickly given the current market. Very happy with the service provided.... Read more
Seller
10th Apr 2024 (9 mo. ago)
T Machiri
Great service, polite and helpful staff as who assisted and guided me through each step right up until I moved into my new home.... Read more
1st Mar 2024 (11 mo. ago)
Pretty happy with the service from Hose Rhodes Dickson, a difficult market so took a while to get an offer. They stopped listing on Zoopla part way through and they didn’t inform the customer so that wasn’t great.... Read more
Seller
24th Feb 2024 (11 mo. ago)
D French
Hose Rhodes Dickson have recently sold our property. They are a professional and dedicated team. Hannah Stoppard worked extremely hard to get the sale of our property across the finish line to whom we are truly grateful.... Read more
Seller
28th Nov 2023 (1 year ago)
J Kearns
Lorna @ Hose Rhodes was so helpful! Very knowledgeable about the local market, experienced with lettings & sales, and very reliable. If you're looking at properties on the Isle of Wight, look no further.... Read more
6th Nov 2023 (1 year ago)
K Shaw
Lorna was extremely patient and helpful making our move to the island trouble free!... Read more
Tenant
20th Oct 2023 (1 year ago)
J Preston
Highly recommended! Efficient and friendly, Lorna made the entire process stress-free and effortless. Real 5* service from Hose Rhodes Dickson.... Read more
19th Oct 2023 (1 year ago)
D Champion
The whole team at Hose Rhodes Dickson have been absolutely outstanding, professional and very helpful throughout the entire process. Clarice and Lorna were super proactive in helping with my search, which made all this difference in the competitive rental market at the moment. Thank you for making moving house as easy as possible, even from such a long distance. I highly recommend this estate and letting agency!... Read more
Tenant
11th Oct 2023 (1 year ago)
A maslowski
Emily and Hannah were constantly professional, sympathetic and understanding of the stress involved with dealing with an Exchange date that materialized very late in the process. They handled a stressful time with kindness, patience and surprising wisdom considering their age! Thank you. BRAVISSIME... Read more
Seller
28th Sep 2023 (1 year ago)
A Ward
A definite 5* from me. Emily was fantastic and understanding. An all round excellent service...highly professional, efficient, friendly....a very positive experience dealing with HRD Shanklin, and made the whole process easy.
Highly recommended.... Read more
23rd Sep 2023 (1 year ago)
L Green
Sold my property quickly and chaised up the buyers when needed... Read more
Seller
23rd Sep 2023 (1 year ago)
A stokes
As a first time moving into a new property I would say my experience was okay with Lorna and the Shanklin branch, as a first time rent tenant I would say that the branch wasn't as patient with me as I would of like them of been and occasionally there were times when the service was questionable but but on the whole It was a okay experience with this branch and wish I could have given them more stars but i feel there was just bits missing and could of been better for me... Read more
Tenant
19th Sep 2023 (1 year ago)
Z reed
Purchased a property with Emily. The process was seamless and very helpful staff. Thank for all you help.... Read more
Buyer
10th Aug 2023 (1 year ago)
G Duly
Professional letting agency with helpful staff... Read more
Landlord
7th Aug 2023 (1 year ago)
K B
Excellent friendly professional staff helped me through my tenancy process.... Read more
Tenant
4th Aug 2023 (1 year ago)
J Gallagher
Simply the best,Clarice Lorna, thank you.... Read more
29th Jul 2023 (1 year ago)
L Kyei
Great help from Emily and the team from viewing to completion. Emily you are a STAR many thanks for all your support.... Read more
25th Jul 2023 (1 year ago)
A Rowland
Have just completed on a property and would recommend HRD to anyone wanting to buy or sell. They have made the process as efficient and stress free as possible. All enquiries were dealt with promptly and we were always kept up to date with developments. Everybody in the office we had dealings with were polite, friendly and helpful with special mention to Emily R for her assistance with our new home. Many thanks.... Read more
Seller
25th Jul 2023 (1 year ago)
S Crane
It’s been a pleasure dealing with HRD from the start. Emily was so friendly showing us round a property wonderful customer service and very knowledgeable. Hannah answered any questions and liaised with solicitors as the sale progressed. Communication was great and they helped with the sale going through so smoothly. Can highly recommend to any buyers.... Read more
Buyer
18th Jul 2023 (1 year ago)
M Dorow
From the minute we walked through the door at Hose Rhodes in Shanklin we knew our experience would be positive. Both Kim and Lorna have been amazing throughout our move into our new property, they have stayed in constant contact and made the whole move go so smoothly. Would definitely recommend... Read more
7th Jun 2023 (1 year ago)
J Summers
The service from Kimberley, Lorna and Clarice in the lettings team was exceptional.I would highly recommend renting through Hose Rhodes Dickson.... Read more
Tenant
6th Jun 2023 (1 year ago)
W wight
Thank you to HRD staff and especially to Emily R for supporting us through our sale. We had a few hiccups along the way but Emily was always helpful and reassuring, and we appreciated her commitment to keeping the sale moving.... Read more
Seller
21st May 2023 (1 year ago)
S Bertoux
We have had the delightful Emily dealing with us, the service has been very good. From the initial viewing right through to moving day. We have been kept informed at all stages and would highly recommend HRD.... Read more
19th May 2023 (1 year ago)
K hughes
This is our second time around purchasing property from Hose Rhodes Dickson. We really couldn't have asked for more, communication was great and would like to especially thank Emily Rugg for all her help with our recent purchase as we know she had to go that extra mile to get us over the finishing line! Thank you again for all your help & advice Kerry & Steve Hughes... Read more
Buyer
17th May 2023 (1 year ago)
P Zagorowski
Had a fantastic experience whilst trying to find a house. Clarice was super helpful and very knowledgeable about the processes we were going to go through and what the next steps were. Really felt like she went above and beyond with how she helped. Very quick reply times and always available for a call if needed. So overall a great and helpful experience.... Read more
16th May 2023 (1 year ago)
K hawk
Clarice Johnson - excellent service, very patient, highly recommend. Agency I would give a 3* because there was a lot of crossed wires and red tape. BUT very pleased with the property and the very fast service they provided.... Read more
13th May 2023 (1 year ago)
C O'Brien
Many thanks to Emily Rugg for finding us the property and her patience with our constant queries and need to return to the property on more than one occasion before completion. A very smooth transaction.... Read more
Buyer
3rd May 2023 (1 year ago)
J Cook
Hose Rhodes Dickson were amazing throughout the whole process of buying my home. Emily Rugg was the sales negotiator and was extremely helpful. Any questions I had Emily answered them quickly and was always proactive with providing me updates. I would definitely use Hose Rhodes Dickson if I needed to sell in the future.... Read more
Buyer
6th Apr 2023 (1 year ago)
T cooper
Thanks Hannah for getting our sale through for us after the first fell through at the last minute. Kept us up to date but again did not follow the line down to make sure everything was in place before signing but we got there.
Thank you.... Read more
Seller
31st Mar 2023 (1 year ago)
J Western-Good
Thank you Lorna, Clarice and the team at Shanklin for making our move to the Isle of Wight possible!... Read more
28th Mar 2023 (1 year ago)
P Mould
Hose Rhodes Dickson dealt with a very complicated and time consuming let which eventually did not happen, but Clarice in particular was very helpful and informative at every stage and if we wanted to let our property again we would definitely your company... Read more
Landlord
13th Mar 2023 (1 year ago)
D Bransom
I would like to thank Hannah, Emily, Ryan, Michael and all the team at Shanklin for all their help in selling my dads flat. They were very professional and extremely helpful, keeping us up to date throughout the process. I would definitely recommend them.... Read more
Seller
12th Mar 2023 (1 year ago)
T Graham
Will say 10/10 for excellent service. Also available to assist with questions and keeping you informed with updates on status of sale/buy. Would highly recommend to anyone considering selling or buying.... Read more
23rd Feb 2023 (1 year ago)
N Rowe
Special thanks to Emily Rugg and Maddie Jackman for securing our sale after we were badly let down by a previous buyer. Emily has been very proactive is keeping us updated and helping us to exchange contracts in the timescales we needed to secure our sale and new property purchase. Thank you and well done to Hose Rhodes, Shanklin Office.... Read more
Seller
23rd Feb 2023 (1 year ago)
I Christie
It has been a real pleasure dealing with Hose Rhodes Dickson.
The staff are very friendly and helpful. They offered a wide range of properties and were able to find me my ideal home. Their office in Shanklin is welcoming and comfortable
I was allocated a Sales Negotiator, Emily Rudd, who supported me through the whole process. Emily was available for me to answer any of my queries and kept me regularly updated.
Well done Emily and Hose Rhode Dickson!... Read more
Buyer
9th Feb 2023 (1 year ago)
N Butchers
Hose Rhodes Dickson have been fantastic helping me sell my late Mother's property. All aspects handled with care and attention and they have kept me up to date at all steps. Would definitely recommend... Read more
Seller
7th Feb 2023 (2 years ago)
M Johnson
Can't fault the service provided by the lettings team at the Shanklin office. Nothing is too much trouble for Kimberley, Lorraine and Clarice. They provide a professional and caring service and treat you like an individual not a number.... Read more
Tenant
21st Nov 2022 (2 years ago)
C Watling
The lettings team have been nothing but 100% helpful if getting me moved in and set up - any queries swiftly resolved and the software they use for referencing etc is really easy to use.... Read more
Tenant
21st Nov 2022 (2 years ago)
A sleap
very laxed very little help avoidance in showing availability in time for you or anybody to make offer and every property available has just been sold or let although still showing as available... Read more
7th Oct 2022 (2 years ago)
L Churchill
Bad service... Read more
1st Apr 2022 (2 years ago)
J Gallop
Absolutely shocking service from the Shanklin lettings team. Elaine is possibly the rudest person I've ever dealt with over the phone, listens to about %5 of what your actually saying! After being let down on 1 property they invited us to view another one which we really liked the look of, absolutely loved it and then 15 mins after the viewing took place they called me to say they would not consider us due to being young and a baby due - which they already knew due to our last viewing and our application form clearly states. Elaine then tried to point the finger at us and claim it wasn't on there records, shows how much care they take and how much attention they pay to the application form. Very disappointing, complete waste of our time and gave us false hope, they just simply don't care.... Read more
Tenant
23rd Oct 2021 (3 years ago)
M Turner
Friendly and helpful staff... Read more
12th Sep 2021 (3 years ago)
M Perry
Disappointing...properties still listed on rightmove as available for weeks after they have been sold.
The properties are not updated to be SSTC...Still listed as available to buy. .... We sold a property and our agent updated rightmove within 6 hours that it was SSTC. You are just using excuses.... Read more
Seller
10th Aug 2021 (3 years ago)
J Hatcher
Great support from the whole team at Hose Rhodes Dickson. Kept us up to date every step of the way.... Read more
18th Jul 2021 (3 years ago)
D Shelly
Excellent service from all staff we have dealt with.... Read more
21st Mar 2021 (3 years ago)
H Stewart
Very grateful to Emily and the sales team, for the highly professional and responsive service they provided for the sale of my property. It was a stressful period, and every effort was made in order for the process to go as smoothly as possible. Nothing was too much trouble, thank you!... Read more
Seller
22nd Nov 2020 (4 years ago)
Z cohen
The team all seem very friendly and knowledgeable. They were on time, and showed what they had advertised. Their communication is first class. A pleasure to deal with will certainly make use of their services again. If you are buying or selling a home on the Isle of Wight I can recommend HRD with confidence.... Read more
3rd Mar 2020 (4 years ago)
M Dude
This establishment is a key holder for several rented apartments on the island. Friendly staff but unfortunately that's all I know about them. It is a place where you can return your keys after your holiday.... Read more
8th Oct 2019 (5 years ago)
S Hudson
Very helpful friendly staff... Read more
29th Aug 2019 (5 years ago)
A Martian
Yet again unprofessional and useless as ever. I had an appointment to view and the agent didn't turn up. After waiting an hour I phoned their office only to be told it had been cancelled. They said they tried to contact me but despite having my home phone number, mobile number and email address they said that they tried but were unable to contact me. What utter rubbish.... Read more
24th May 2019 (5 years ago)
L T
I took a chance and called this branch and glad I did. The lady I spoke to was clear, concise and to the point. I could have done with speaking to her a week ago. Excellent thank you.... Read more
7th Dec 2018 (6 years ago)
M Hunn
Lettings Shanklin. Looking to rent on behalf of a friend and had a very poor service. Difficulty in organising viewings and answers to questions remained unsatisfactorily answered. If I needed my property renting out I would not use them.... Read more
Landlord
14th Jul 2018 (6 years ago)
N Staley
Professional, courteous and always kept us updated on our chain. Recommend totally.... Read more
12th Jun 2017 (7 years ago)
M Brain
They were very professional. I would have no hesitation in recommending buying through them. They are not pushy, and make the process as unstressful as possible.... Read more
Buyer
4th May 2016 (8 years ago)