W Greer
Would leave a 0 score
Poor communications through trnnancy
Allow the landlords to keep deposits as they don't have a back bone to get stuff for tenants
So they end up loosing out constantly.
Never rent a place from these guys numerously asked for paperwork and evidence of stuff never ever give despite always chasing.
They take your money 0 intrest in belong you have issues sorted in the property with landlords and then end of tennacy they act like they don't know you and don't give a hoot. Appealing all round and never ever use these. Worse type of people and how andy is manager when he can't even send forms or proof of stuff to help deposits back. Because they are in the landlords pocket. Have lost over £600 due to there incompetence.... Read more
Tenant
17th Jan 2025 (23 days ago)
J Coleman
King and Chasemore helped me every step of the way. Fantastic Service. Highly recommend to the landlord community.... Read more
Landlord
5th Dec 2024 (9 weeks ago)
R Haffenden
Dealt with Andy and Joe at the Chichester branch. They’re always extremely helpful.
I would highly recommend to other landlords!... Read more
Landlord
2nd Dec 2024 (10 weeks ago)
C Cauldwell
Great service from the lettings department. Very helpful and informative regarding the current market. Would definitely recommend their services!... Read more
23rd Sep 2024 (20 weeks ago)
D P
Having recently used Andy to find tenants for me, I would not hesitate to recommend him. He was always available, took excellent marketing photos, and found me my dream tenant.
Thank you, Andy ???? ????... Read more
Landlord
15th Jul 2024 (6 mo. ago)
S Foster
Jess has been fabulous. Thank you... Read more
13th May 2024 (8 mo. ago)
P Paul
Great customer support, quick response and had good viewing with several of my questions answered so thanks to King & Chasemore as well as staff there. Many thanks.... Read more
20th Apr 2024 (9 mo. ago)
G Loader
Great service from Jess Allnutt. Many thanks.... Read more
19th Apr 2024 (9 mo. ago)
L Mansfield
The service we have received with king and Chasemore has been brilliant! Jess specifically has been so friendly, informative and helpful throughout this process. Some estate agents can be very daunting and unhelpful, especially when looking for your first property! But she has made the process so easy and clear to understand and I can’t recommend them enough.... Read more
11th Apr 2024 (9 mo. ago)
D W
An all round excellent experience. Jessica was extremely helpful and incredibly professional, making the process as smooth as possible. Can't rate her highly enough.... Read more
6th Apr 2024 (10 mo. ago)
J Anderson

I doth my cap to the team at King and Chasemore, Chichester. They have restored my faith in Lettings Agents and property management. Having previously received superb customer service from an agency in Littlehampton, I have found there to be a lacklustre service from subsequent competitors. Tenants appear to be a nuisance. On one particular viewing through another company recently, I was told to ‘Have a look around’ (yawn), and ‘fill in the form if you’re interested’ (sigh). The agent bordered on the brink of abject boredom when I asked him one or two pertinent questions. These he glibly responded to whilst ushering me towards the door following a tour which lasted approximately three minutes. This behaviour is not a raison d’être of current soaring tenant demand, but a common experience which I have encountered over many years.
So it was an extremely pleasant surprise to meet Jessica Allnutt, Senior Lettings Negotiator, at King and Chasemore, Chichester – a breath of fresh air. I was struck by her professionalism. Also her extremely courteous, friendly (and dare I say it), caring attitude.
Subsequent revisits to the property, constant communication from me to Jessica and Andrew Mundy (Executive Branch Manager), were all met with the same 'nothing is too much trouble' approach.
I am moving in to my new home over the weekend and thoroughly looking forward to it - the help I have received from Jessica and the team is exemplary.
If you are looking to rent, I would highly recommend this agent. She goes above and beyond the service offered by her competitors.... Read more
Tenant
29th Mar 2024 (10 mo. ago)
J Toone
Very professional
Very present to deal with... Read more
28th Mar 2024 (10 mo. ago)
A Kennedy
Easy to get hold of; friend and efficient staff! Highly recommend... Read more
20th Mar 2024 (10 mo. ago)
C Roberts
Excellent customer service and very friendly staff. Ellora is a star and thank you so much for all your help and assistance. I will definitely recommend them.... Read more
20th Mar 2024 (10 mo. ago)
FM
Jessica and Andy have been very helpful and professional! Would highly recommend.... Read more
27th Feb 2024 (11 mo. ago)
J Jameel
We are new expats in the UK and just made one call to K&C over a listing they had with Zero hope of any response. Now it’s two weeks and we are about to move in and I think it’s because they went beyond their call of duty, moved mountains to help us in EVERY step of the way even though our rental was of microscopic value compared to the large properties they manage. There’s customer service and there’s customer service, Jess and her coworkers offer the latter. My kids who were eating canned food and plant patty graciously send their love to K&S as they look forward to home cooked food!! All the best guys… we owe all of you’ll!... Read more
Tenant
13th Dec 2023 (1 year ago)
J Langley
Wonderful experience with Jessica and the rest of the team, so helpful and welcoming and very responsive to questions and helped us find our perfect flat so quickly!... Read more
6th Dec 2023 (1 year ago)
C Douglas
We have had such an amazing experience finding a property with King and Chasemore, and the agent, Jessica has been so so friendly and kind.
From helping us find the perfect flat, to helping us through the review process to now, where we are about to move in!!
Thank you so so much to all the team, would definitely recommend them when looking for a property.... Read more
Tenant
5th Dec 2023 (1 year ago)
S holbourne
The customer journey with King and Chasemore has been fantastic! From the first moment I made contact, Robin from the Chichester branch has been there every step of the way. Robin is clearly an experienced member of staff who has the perfect balance of keeping good communication without being pushy. I would recommend King and Chasemore to anyone who is looking for effective communication and efficient staff!... Read more
27th Nov 2023 (1 year ago)
C senior
My fiancée and I dealt with Lauren RH for a viewing recently. If only you we could bring her on all viewings! Genuinely helpful and clearly interested in talking through specifics of our circumstances. It would be great if more agents held themselves as well.... Read more
14th Oct 2023 (1 year ago)
G May
Brilliant estate agent! so incredibly helpful with every step of the process. Jess & Andy were both amazing with it all, and answered every question we had. It’s our first time doing all of this & they didn’t hesitate to keep us updated & deal with our many questions. We felt very happy with their service & would absolutely recommend them. Cannot thank them enough for making it such a smooth & easy process.... Read more
13th Oct 2023 (1 year ago)
M Matbagan
Andrew and Jess has been very helpful in addressing our concerns throughout our stay in the property.... Read more
Tenant
6th Oct 2023 (1 year ago)
Malcolm
Would not recommend this agency. They over evaluated property. 6 months sole agency and only had 2 viewings in that timeframe. Not very good estate agents; However, the mortgage broker was helpful and informative.... Read more
Seller
21st Aug 2023 (1 year ago)
J Bagayo
Everything was very easy and we had no problems at all. Making it less stressful for us. Jess was outstanding though out the process. Andy was so accommodating during the property visit. We are happy with our new home and all paperwork was in order. Thank you for giving me this peace of mind while finding our new home. Thank you for Jess for sorting everything out for us.... Read more
Buyer
12th Aug 2023 (1 year ago)
E Moss-Jones
amazing - first time renting after uni accommodation and they were so helpful and reassuring all the way - huge thanks to Jess and Andy for everything they’ve done... Read more
Tenant
26th Jul 2023 (1 year ago)
L Oughton
Jess of King and Chasemore did a wonderful job in helping me secure a student house for this year despite entering the summer months. Her communication was excellent; always promptly replying to my emails and answering the phone, and was always able to answer any queries about the property. Would definitely recommend.... Read more
Tenant
3rd Jul 2023 (1 year ago)
M Martin
Many thanks to Jess and everyone at K&C. Very quick and pleasant!... Read more
3rd Jul 2023 (1 year ago)
A Xie
They did a great job, they work efficiently and they are very friendly. The service was really helpful for me.... Read more
3rd Jul 2023 (1 year ago)
L Garner
King & Chasemore were very helpful whilst I was looking for somewhere to rent, and have always been prompt and friendly when responding to any questions I had. I was able to find the right place very quickly as a result, and am now moving forward with the process - thank you!... Read more
Tenant
23rd Jun 2023 (1 year ago)
Michael
Extremely efficient service mixed with a friendly demeanor that enabled a sense of comfort whilst browsing and finalizing rental agreement for new property in Chichester! Special thanks to Jessica & Andy for providing so much quality aid!... Read more
Tenant
22nd Jun 2023 (1 year ago)
D Oleary
I have just bought a property through Kings and Chasemore
Bryn and Jo were fantastic throughout my purchase answering my many Questions and collecting the meter readings as I was not able to get there for completion nothing seemed to much trouble for them
Thank you Bryn and Jo 10 stars!
David O'Leary... Read more
Buyer
13th Jun 2023 (1 year ago)
M Hayes
A top class team and service. Bryn, Jo and the team helped me and went above and beyond.... Read more
9th Jun 2023 (1 year ago)
B Walsh
Jessica is friendly, accommodating and a great interface between landlords and prospective tenants.... Read more
5th Jun 2023 (1 year ago)
T Lay
A big thank you to Jo and her team at Chichester for selling my Apartment in Chichester..May 2023. Service was excellent with great communications at all times in the process. A special mention to Bryn for his efforts in keeping things on track with my sale, first class communication with my Solicitor etc..... Read more
Seller
31st May 2023 (1 year ago)
D love
King and Chasemore and in particular Jessica were amazing. Jessica is professional and warm and made the whole experience an easy one. I highly recommend using this letting agent.... Read more
Landlord
9th May 2023 (1 year ago)
N Chamberlain
Very friendly staff from the get go, we viewed the house 3 times which they were happy for us to do. Once an offer had been made very efficient at keeping us updated with the sale process. Would highly recommend... Read more
Buyer
9th May 2023 (1 year ago)
S Thring
Jess, you were amazing, we couldn't have done this without you. You have been so helpful right from day one, nothing has been too much trouble. We really apprecaite all that you have done for us, thank you so much.... Read more
28th Apr 2023 (1 year ago)
G Moore
Great service from Bryn and Jo, found a buyer very quickly and steered the sale through to completion, despite some conveyancing delays. Would certainly use them again!... Read more
Seller
13th Apr 2023 (1 year ago)
I am really thankful to all of you guys and specially to “Jessica Allnutt”
Very professional, quick, friendly and helpful.... Read more
Tenant
13th Apr 2023 (1 year ago)
G Ramadan
Very professional, quick, helpful and friendly !!!
I’ve been to every letting agency and ended up hands empty every time.
I am really thankful to Jessica Allnutt very friendly and professional ???? she is the best !!! ????... Read more
13th Apr 2023 (1 year ago)
A Dyson
Jess and Andy provided a great service... Read more
4th Apr 2023 (1 year ago)
W Qabani
Such helpful and perfect people found me a property in such short period and soo easy to deal with thank you.... Read more
Tenant
21st Mar 2023 (1 year ago)
E Durrant-Fellows
Great agency. Jess happily answered my endless questions and guidance throughout tenancy process. Great team.... Read more
Tenant
20th Mar 2023 (1 year ago)
C Pennington
Always ready to help. Never made me feel as if I was a nuisance. Extremely kind with technical support. Made what could have been traumatic into a pleasant experience.... Read more
8th Mar 2023 (1 year ago)
F Twinkle
I had an outstanding experience with Jessica at King & Chasemore. She was empathetic towards my needs while doing her job diligently and professionally. The whole process went swimmingly, and I couldn’t be more happier to have secured a place with King & Chasemore. Thank you Jess!... Read more
Tenant
2nd Mar 2023 (1 year ago)
J Penny
They were fantastic with me & explained all along what I had to do.
They kept me updated by phone calls & emails & Keith Mitten was amazing!… friendly, approachable & didn’t mind all the questions I fired at him!
Overall, brilliant service.... Read more
2nd Mar 2023 (1 year ago)
H (HjH1999)
Jess was a great help with moving into my first flat!... Read more
Tenant
10th Feb 2023 (1 year ago)
G Massey
Thank you to King & Chasemore in Chichester and especially Lorna and Bryn for an excellent service in getting our flat sold. Would highly recommend this Agent.... Read more
Seller
10th Feb 2023 (1 year ago)
J Pollard
Many thanks to the King and Chasemore sales team, who were fantastic throughout what turned into a long deal. Lorna and Jo were always available and willing to help chase solicitors to ensure everything went as smoothly as possible.
Lorna was brilliant- even as a buyer I really felt she was committed to ensuring that I found the right place for me and was highly organised and supportive.
I would not hesitate to use their services again or recommend to others.... Read more
Buyer
9th Feb 2023 (1 year ago)
J bullen
Pleasure dealing with staff at king & chasemore letting... Read more
Landlord
8th Feb 2023 (2 years ago)
C buss
Bryn helped no end with our purchase.
Was always there to advise when needed and couldn’t have been more helpful.
An absolute star ??... Read more
Buyer
2nd Feb 2023 (2 years ago)
F nisthar
The lettings team are fab! Jessica and her colleagues are incredibly friendly and helpful. They helped us find the perfect flat. They were quick to reply to my queries and made the process smooth and easy. Can't recommend them enough!... Read more
Tenant
2nd Feb 2023 (2 years ago)
D Prill
Bryn & Lorna at King & Chasemore Chichester were very helpful, attentive and friendly in my purchase of my new flat. They got back to me as soon as they could with any queries and we're happy to help... Read more
Buyer
31st Jan 2023 (2 years ago)
I used King & Chasemore Chichester to fully manage my property in Bosham for 9 years and they found me 2 excellent full time families to rent it in that time and managed the day to day process including problems and maintenance in an effortless way. I would fully endorse and encourage anyone to use them.... Read more
Landlord
22nd Dec 2022 (2 years ago)
R dorey
Brilliant and professional service and Have been there from the start answering any questions quickly and efficiently even after we have have moved in. I would definitely recommend speaking to Jessica if you are looking to rent she has done a fantastic job helping us every step of the way.... Read more
Tenant
2nd Nov 2022 (2 years ago)
B
King and Chasemore were very efficient as soon as I entered in an enquiry to look at a potential flat. Since then it has been going through smoothly and well timed. I cannot fault their expertise, particularly Bryn who dealt with my case.... Read more
27th Oct 2022 (2 years ago)
N Cole
King and Chasemore Chichester has offered me a brilliant service with my tenancy agreement from the beginning. Both Jess and Olivia have been FANTASTIC! They they responded to all my requests/questions within a quick turn around time. They both kept me updated about my tenancy reference checks and other admin related queries.
I can't recommend them enough. I have only had a wonderful experience with the whole team at King and Chasemore. Olivia and Jess have only ever displayed extreme professionalism when dealing with me and they are so lovely and friendly too. Olivia and Jess keep up the good work! Thank you.
Natalie Cole... Read more
Tenant
21st Oct 2022 (2 years ago)
N Chaudhari
Friendly team, fast responses and overall they provided a great service. I would highly recommend the Kings & Chasemore.... Read more
25th Aug 2022 (2 years ago)
N Benn
Thank you Bryn and all at king and chasemore for dealing with my late mother's property. It took a while which wasn't their fault but did keep me updated with regular calls and emails. I would be happy to recommend them to anyone and use again if needed.... Read more
11th Jul 2022 (2 years ago)
N Blake
The team at King and Chasemore really looked after me during my tenancy. Getting in, issues during, and then when moving out the team were accomodating, understanding and Andy especially went above and beyond to make the whole process as stress free as possible. Even with last minute cleaner cancellations. 100% recommend... Read more
Tenant
3rd Jun 2022 (2 years ago)
A Big
We recently rented a flat through king and chasemore and would highly recommend. We had excellent customer service, especially with Olivia and Jess who were very helpful.
Ash&Eli... Read more
Tenant
14th Mar 2022 (2 years ago)
S Samuel
I would highly recommend the excellent service I received from both Alisa Robinson and Keith Mitten at the Worthing branch .A very refreshing experience with a team that listen and genuinely care about their clients.They held my hand through the whole process and really went the extra mile ????
Many thanks for all your help guys.... Read more
22nd Feb 2022 (2 years ago)
G Nicholls
I highly recommend King & Chasemore in Chichester. Throughout my property search I was sent new properties to review and the staff provided a great service, responding to emails and calls and were attentive to my requirements. Huge thanks!... Read more
2nd Feb 2022 (3 years ago)
M Jones
Fantastic service from the team but especially Jess, very friendly, helpful and efficient service.... Read more
11th Nov 2021 (3 years ago)
K Dolby
Really helpful great in keeping in contact with there clients and a quick an easy service... Read more
11th Nov 2021 (3 years ago)
N A
Very friendly, patient and professional service from Jess at King and Chasemore. Guided me through everything clearly and honestly and with no jargon. Fab!... Read more
4th Oct 2021 (3 years ago)
S Gordon
Did not keep to their contract. Poor communication they passed the blame between offices. Would not recommend for landlords.... Read more
Landlord
8th Sep 2021 (3 years ago)
A Gordon
Very disappointed in their service provided. Did not do their job correctly, did not check property was being kept to standard required in tenant contract. Messed up end of last tenant contract costing me money to repair damage done by tenant. Poor communication. They don’t answer the phone or emails. Poor customer service. They know that they have made mistakes but have made no attempt to fix this.
All in all I would not recommend this estate agent if you are looking to rent out your property. Save your money go elsewhere.... Read more
Landlord
7th Sep 2021 (3 years ago)
M tomasello
I’m very please to leave a wonderful review especially how Jessica handle the whole service just above and beyond expectations… thank you for going to the extr miles and making sure we are ready to move in our lovely house... Read more
30th Aug 2021 (3 years ago)
D Pablo
Great customer service, very quick response to emails and calls. Big thanks to Jessica and Andrew for helping me out with renting my first property ????????????????????????
Highly recommended ????????????... Read more
Tenant
29th Jun 2021 (3 years ago)
C Webb
We purchased through King & Chasemore and they could not have been more help and friendly in an effort to complete a successful sale, taking time to provide weekly updates and undertake negotiations with their vendors. Cannot fault their service... Read more
Buyer
26th May 2021 (3 years ago)
B G
I purchased my new home after being shown the property by India from the the Felpham office. She presented the property well and was very professional.
She remained in touch throughout the buying process.
There were a few issues along the way, to which India and her manager resolved immediately and I was kept up to date.
It’s refreshing to meet such a great team, who go the extra mile.... Read more
Buyer
26th May 2021 (3 years ago)
B M
King and Chasemore Chichester has offered me a brilliant service! From the beginning to completion, they responded to all the requests to view the flat, bring in plumbers, decorators etc etc... always kept us updated about what's going on with the seller. I can't recommend them enough, especially India, she is so passionate about her job and so helpful with all the queries. Thank you!... Read more
Buyer
22nd May 2021 (3 years ago)
R Payne
It was a very good experience. All members of staff were attentive, knowledgeable and reachable. India stayed on top of the job at all times of the day and picked up the stitches dropped by the other side's team with unfailing cheerfulness and efficiency.... Read more
22nd May 2021 (3 years ago)
C Marieee
The team here where brilliant! Renting your first property is so daunting and I couldn’t have asked for a better service. Jess was super informative, really responsive and always answered our calls! Such a friendly team that you know you can rely on!... Read more
Tenant
12th Apr 2021 (3 years ago)
Very poor service not reliable at all... Read more
Seller
26th Jan 2021 (4 years ago)
C Swanson
Keith mitten and chris made our dream come true ,we went after a house they were selling and they made sure we sold ours and got the one we wanted , it was always my dream to have chickens and grow vegetables they made sure I got my dream , they are both top class gentlemen , you cant go wrong letting them sell your house for you they will look after you till the end... Read more
Seller
2nd May 2020 (4 years ago)
S Shepherd
Good Agents but everytime I emailed to report a problem with the property, staff had changed and emails were going into a black hole. But on the whole they were very good.... Read more
Tenant
24th Feb 2020 (4 years ago)
S BigSam
Unbelievably poor service, I’m sure they will try and sweep it under the carpet but they know how poor they’ve been. If they want to deny wrong doing that is fine, I have everything documented from dates/times and I am currently contacting head office to inform them of our experience of the Chichester branch.... Read more
29th Oct 2019 (5 years ago)
P Plant
I have used the Midhurst Branch of K&C for letting a property since 2003. During this time I've dealt with many different staff members and all of them have been unfailingly helpful and accurate in their information.... Read more
Landlord
29th Sep 2019 (5 years ago)
A Rice
Keith is a true salesman; always polite and has your best interest at heart.... Read more
24th Sep 2019 (5 years ago)
M Russell
I am selling my property with King & Chasemore & I just want to say that the support from Keith and Chris has been brilliant, with a very positive attitude, thank you both very much. Best wishes Mel... Read more
Seller
28th Aug 2019 (5 years ago)
R Poulton
I used King and Chasemore to sell my Chichester property. They (Keith in particular) were very active to find a buyer. They handled all the appointments and kept me advised at all times. They had great communication with me at all times. They successfully sold my property and were competitive with their fee. I would recommend them without hesitation for selling a property.... Read more
Seller
27th Mar 2019 (5 years ago)
A D
Very dissapointed in this company. Seems they took advantage of someone from another country, as well as someone who's never rented through an agency before. Asked the woman upfront if all I would be paying was on the form she had distributed to me, as well as six months rent upfront. She agreed, so I would go ahead with the deposit, then, promptly took the form away from me, so I wouldn't have evidence to use against her. Then, was told I had to pay separately for council tax, water, electricity and Internet. And that I wouldn't be able to get my deposit back, even though I'm a student and single Mom!... Read more
Tenant
8th Feb 2019 (6 years ago)
P Campbell
Poor and expensive experience - Requested in writing they let the property for a minimum of 12 months as this is the minimum period I offer tenants. The contract was written out for 6 months only (I stupidly took their word for it that is was 12 months), tenant left then I had a 2 month void and a £400+ Council tax bill. On top of their fees, lost rent and the cost for another agent to find a new tenant etc The "Mistake" has cost me over £4300!!!... Read more
Landlord
18th Sep 2018 (6 years ago)
A Kyffin
I am absolutely appalled with the lack of communication. I viewed a property at 5pm last night and contacted the agency to make an offer at 8.50 this morning. I was told that the agent that showed me the property would call me back. I phoned and left a message again requesting a call back immediately as I was very interested and would make an offer today only to be contacted at 15.30 to say someone else had taken the property!!! Disgraceful customer service! I will be making a formal complaint and I will not let a property through King and Chasemore in the future if this is the way they treat their customers!!... Read more
11th Apr 2018 (6 years ago)
J Bellhouse
Appalling service.
We got completely ripped off by the lettings department who failed to respond when we had problems at the property and when the deposit was due to be returned they knocked us from pillar to post until effectively offering half the deposit back even though the WHOLE property had been completely redecorated whilst we were living there.
The property had been listed for nearly 13 weeks before we moved in because it was in such poor condition
Absolutely disgusting behaviour by Countrywide and King & Chasemore.
Lesson learnt!... Read more
Tenant
16th Sep 2016 (8 years ago)