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© GetAgent Limited 2025
- King & Chasemore - Hove
King & Chasemore - Hove
20 Church Road, BN3 2FN
King & Chasemore has been part of the East and West Sussex property since 1840. Our Hove branch offers an experience rooted in trust, with a commitment to securing the best possible price for your property through our extensive local and national reach.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 4:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
King & Chasemore - Hove Reviews (156)
Have you used this agent?
90%
1%
0%
0%
9%
All (156)
Seller (10)
Buyer (9)
Landlord (35)
Tenant (43)
General (59)
J Msimanga
I had a fantastic experience with Jen at King & Chasemore Sales and Letting Agents Hove! She recently helped me & my family secure a lovely new home, and I couldn't be more grateful. The whole process was smooth from start to finish — clear communication, quick responses, and genuine care for our needs. She made what could have been a stressful move feel easy and well-organized. A big thank you to the whole team for their professionalism and support. Highly recommended! Thanks
28th May 2025 (18 days ago)
Anonymous Tenant
Extremely happy with our agent Jen who helped us out throughout the process of us moving in to this beautiful property!! She was really friendly and transparent in all the steps, easy to talk to and super supportive. It really made such a difference and gained our full trust. Thank you Jen and King & Chasemore from a very happy client!! x
Tenant
4th Dec 2024 (6 mo. ago)
Y Pavlova
I had an excellent experience with this letting agency. They made the entire process from viewings to payments and the move-in setup - smooth and efficient. I highly recommend them, especially for those new to Brighton or to the UK. The apartment was handed over in pristine condition, and I was thoroughly satisfied with the service. Special thanks to Ms. Jennifer McIntyre and Ms. Jessica Herrington and also Ms. Stephanie, who managed my case with exceptional dedication and professionalism.
Tenant
7th Nov 2024 (7 mo. ago)
H Leslie
I’m currently looking for a long term rental in Hove and the service I’m receiving from Jess is way above and beyond any other agent I’m in contact with. Jess contacted me after I made an enquiry, actually asked me what I was looking for and has been updating me with properties that actually match my criteria!! Magic. Keep hold of her!!
6th Nov 2024 (7 mo. ago)
L Dordevic
The lettings team are super professional and helpful, made our move to Brighton a very easy and enjoyable experience. Thank you to Stephanie, Jennifer and Jessica for all the amazing work they’ve done!
Tenant
21st Oct 2024 (7 mo. ago)
R Perera
Kept my holding deposit and put the property I secured back on market. Do not rent from them! They have been reported to property ombudsman
Tenant
16th Oct 2024 (7 mo. ago)
K O'Donnell
The team at the Hove branch made the process of applying for and moving into our new property quick and easy. Jess and Jen were both incredibly helpful and kind, always willing to work with us to find a way of making the process work with our circumstances. What had taken multiple weeks with a previous agency was able to be sorted within only a few days with the team here. I would definitely recommend!
Tenant
30th Sep 2024 (8 mo. ago)
J Melling
The team at King and Chasemore in Hove made the process of finding our flat, completing the paperwork and receiving the keys very smooth! They were great at communicating to myself and my partner and even got us a welcome hamper! Would recommend this team.
Tenant
27th Sep 2024 (8 mo. ago)
A Harmal
Thank you King & Chasemore Sales and Letting Agents Hove and the whole team for your professionalism in dealing with clients. Specially Miss Jennifer she was wonderful in many ways starting from being welcoming, supportive, transparent and helpful she eased the whole process for me thank you.????????
26th Sep 2024 (8 mo. ago)
U Okon
Jen is an awesome agent. She was very patient, supportive and professional throughout the letting process. There was clear and timely communication throughout which made the entire process as seamless as possible. Thanks Jen, you're awesome
Landlord
18th Sep 2024 (8 mo. ago)
A Cunningham
Jen and Stephanie at King and Chasemore have made renting my flat in hove a stress free and easy experience. They are friendly, professional and helpful and I wouldn’t hesitate in recommending them.
Landlord
17th Sep 2024 (8 mo. ago)
L Pearly
I can't recommend Jessica at King and Chasemore enough! After having less than positive experiences with several other letting agents, I was pleasantly surprised by the level of support and professionalism I received. Despite my challenges due to my nationality, and race, she went above and beyond to assist me.
She was incredibly understanding, and responsive, and genuinely cared about helping me and my family. Her dedication and kindness made a world of difference during what could have been a very stressful process. If you’re looking for a letting agent who is truly committed to helping you, regardless of your background, she is the one to go to.
Thank you so much for everything, Jess. Good Luck.
Tenant
10th Sep 2024 (9 mo. ago)
J Okuefuna
Had a great experience with this agency, and Jess in particular. She was helpful, friendly and professional and really listened to my needs. Considering how many agents there are in the area, Jess stood out by far with her outstanding customer service. I am very happy to have found the property I really wanted, with her help!
Buyer
25th Aug 2024 (9 mo. ago)
D Groves
King and Chasemore Hove have been outstanding in helping me find my property. Overall the entire team have gone out of their way to help me. They have been quickly responsive to any questions and always very friendly. Would highly recommens using them and would happily use them again.
21st Aug 2024 (9 mo. ago)
N Stride
Jess was extremely friendly and bubbly, giving me clear direction with what she could do to help me and giving advice on how I could move forward with my property hunt! Amazing customer service!
21st Aug 2024 (9 mo. ago)
A West
Excellent service and very helpful
12th Aug 2024 (10 mo. ago)
R Mander
Terrible Estate Agents. Put an offer in on a flat and was never contacted back. Despite having to follow up on the offer, no responses. Do not arrange any viewings through the estate agents. Poorly run with terrible internal Logistics
8th Aug 2024 (10 mo. ago)
S K.
We recently moved to a new flat and we found it thanks to King & Chasemore Sales and Lettings Agents Hove. Our first contact was with Jessica, who showed us the property and informed us about the rental procedures. We decided to rent the flat, so Jennifer was there to help us with all the paperwork and everything else that needed to be done until we got the keys for our flat.
I can tell with certainty that both Jen and Jess are among the most helpful estate agents I've dealt with, always with a smile and professionalism.
Tenant
11th Jul 2024 (11 mo. ago)
C Stuart-Buttle
Our move to a flat in Hove was seamless with King & Chasemore keeping in close contact to just the right degree. Thank you.
Tenant
6th Jul 2024 (11 mo. ago)
Powell
I had a disappointing experience with King & Chase. After viewing a property, I reached out via email regarding the delivery of my beautiful upright piano, but received no response. This lack of communication left a negative impression.
6th Jul 2024 (11 mo. ago)
R Marfleet
I recently moved into a property and the letting process was managed by Jen, who was brilliant and pleasure to deal with. She was very responsive to my emails, providing lots of detail about the process and paperwork, and generally making the process flow smoothly and quickly.
Tenant
3rd Jul 2024 (11 mo. ago)
B Lynne
This was my first time talking to an estate agent as it’s my first move Jessica was so helpful and very supportive through the process , thank you :)
2nd Jul 2024 (11 mo. ago)
M Williams
Having owned my own Estate Agency in London for 23 years handling Sales, Lettings and Property Management, I am very focused on the importance of high service levels and professional standards.
From the moment I met Stephanie and her team in the Hove office I could see why they have an excellent reputation. I have now instructed them to let and manage a second property after dealing with her for the last two years as she makes everything run smoothly.
It’s clear to me that Stephanie has excellent attention to detail.
My partner has recently appointed this team to handle three properties in Brighton & Hove.
Landlord
19th Jun 2024 (11 mo. ago)
K Rose
Huge thanks to Jess who helped arrange a viewing for me, they were extremely helpful and answered all my questions, very friendly! Thanks! :))
11th Jun 2024 (1 year ago)
K Poku
Great service
11th Jun 2024 (1 year ago)
C T
Jen at King & Chasemore Hove Office provided an excellent service finding new tenants and handling all the referencing and other documentation which was not straightforward. Would not hesitate to recommend them when looking for tenants.
Landlord
6th Jun 2024 (1 year ago)
M Mullarkey
Jess and Jennifer both slayed at their job. Both brought a lighthearted approach which made the whole process go smoother. Appreciate them a lot
5th Jun 2024 (1 year ago)
M Chowdhury
Thanks to King and Chasemore agancey , I am now settled in a wonderful home that exceeds my expectations. I highly recommend them to anyone in search of a reliable, professional, and friendly housing agency. Their outstanding service and dedication to their clients are truly unmatched.
Buyer
24th May 2024 (1 year ago)
D Gray
We recently had the pleasure of working with Jessica Herrington from the Hove branch to find our new home in Hove. From start to finish, Jessica demonstrated exceptional diligence and professionalism.
Communication with Jessica was always prompt and clear, making the process smooth and stress-free. She was always available to answer our questions and provided thorough updates, keeping us informed every step of the way.
We are incredibly grateful for Jessica’s hard work and commitment. We highly recommend Jessica to anyone seeking a professional and dedicated real estate agent.
18th May 2024 (1 year ago)
S Fung
I would like to thank the work of Jessica of the Letting Team, who has been diligently looking for suitable rental properties for our family. She took the initiative to recommend a number of properties to us and she was very helpful in answering our questions when viewing these properties. Thank again, Jessica.
Tenant
10th May 2024 (1 year ago)
Shamdamdoobley
Couldn't write two reviews but..
Review 2024:
Best Estate agents in Brighton & Hove hands down. Been in Brighton renting for 11 years and can truly say they are the best by far, lovely people and quality service in lettings & sales!
Rented my last property for 3 years though King and Chasemore in Coastal place. Not had many issues but when something broke they were very pleasant and useful to work with.
Review 2021:
Excellent experience finding a place to rent through King and Chasemore Hove, staff really friendly and responsive, no time is wasted stressing.
Would recommend anyone who is looking to rent or buy to pop in or look online.
Tenant
2nd May 2024 (1 year ago)
M salazar
I have nothing but good words for King & Chasemore. We had the pleasure to work with Jen, who was the most professional, friendly and helpful state agent we have come across. Thank you again!
30th Apr 2024 (1 year ago)
D Perez
They have helped us to find our next flat really quick and the whole process has been stress-free. Jen has been very nice and helpful.
Tenant
26th Apr 2024 (1 year ago)
E C
Josh and Jayden provided an exceptional service during the purchase of our new flat. Their patience, wealth of information, and constant support eased what could have been a stressful process. Their professionalism, combined with their friendly manner, made working with them a pleasure.
We are so grateful for their help and look forward to working with King and Chasemore again when it's time to sell. I cannot recommend them highly enough. They were unlike any estate agents we've used in the past.
Buyer
14th Mar 2024 (1 year ago)
L Obaron
Can only recommend! Had some minor issues with the referencing but Stephanie was lovely and helped us a lot. Otherwise super quick and smooth process. We love our place!
14th Mar 2024 (1 year ago)
Z Jude
Jen has been so helpful in moving into our new home. She was very patient and gave us a top quality service. Would definitely recommend King and Chasmore for lettings.
Tenant
8th Mar 2024 (1 year ago)
L Krandoo
Stephanie Pullen, the Senior Lettings Manager at Hove, has been very proactive, both in contacting me initially and throughout the process of finding us the tenants. Despite the property already being marketed by another agency, I agreed that Stephanie could market it too. She really has excellent persuasion and influencing skills.
The property was advertised on the very day of my instruction, very quick and efficient.
I was very pleased when true to her word, she found me a tenant within the first few viewings, within a day of the property being marketed.
When there was an issue with the initial agreed tenancy, she found us another tenant within a day of the property re-marketed.
She let me know of the fee at the onset and there were no nasty surprises. She did everything she could to liaise with me and satisfy all my requirements including certain changes to some of the documentation requested, which resulted in a lot of back and forth with her internal teams.
She also ensure that I was paid the correct amount and chased the team to ensure this happened.
Overall I am very pleased with the service provided by Stephanie and I would be very happy to use her services again. I highly recommend her.
Landlord
2nd Mar 2024 (1 year ago)
S Pourrahimi
As usual received amazing service from King and Chasemore.Stephanie was fantastic in every aspect of letting our property.
Landlord
1st Mar 2024 (1 year ago)
F Matlock
Jayden was attentive and very communicative throughout the moving process. He was nothing but attentive to my grandmother throughout the move and we’re very grateful for his help! We would recommend him highly!
25th Feb 2024 (1 year ago)
Carol
I had a really good experience working with Stephanie Pullen, Lettings Manager and her team at King & Chasemore Lettings.
This is the 2nd time that they have undertaken the letting of my property for me. The experience on both occasions has been informative and excellent.
Landlord
2nd Feb 2024 (1 year ago)
J Hawkins
I've a great experience with Stephanie at King and chasemore, she was very helpful throughout the whole process from viewing to the day I moved in, highly recommend
Tenant
30th Jan 2024 (1 year ago)
Max
Very efficient, thorough and most importantly, super friendly.
They treat everyone with kindness and really listen to your needs, without rushing the conversation.
I will always do business with them!
22nd Jan 2024 (1 year ago)
J Beal
The lettings team are extremely responsive to any request for assistance when contacting the tenants. Always polite and professional.
Tony Brewis, Janet Beal
Landlord
15th Jan 2024 (1 year ago)
Anik
Anette at Hove Branch was very helpful, professional and knowledgeable. She really went an extra mile to answer all my questions about renting a property in the area. Overall a very positive experience!
Tenant
13th Jan 2024 (1 year ago)
G Ratheesh
Atosa was very good service and very friendly
1st Dec 2023 (1 year ago)
S Amanbir
Atosa was great help in the office- thank you
1st Dec 2023 (1 year ago)
D Deane
Excellent service from K and C especially a huge amount of help from the wonderful Atosa who could not have done more to make my move comfortable.. So professional….. So helpful and always on hand when needed!!!!! ????????????????????????
Tenant
29th Nov 2023 (1 year ago)
N Hill-Smith
After interviewing other agents in Hove, I chose Atosa Nikkah from King and Chasemore to market my property because she had great positive energy and she really loved the property .I have been very impressed with her service because not only did she rent out the apartment within 48 hours to a good client she also made the whole process very smooth . This was a five star job as far as I am concerned and without doubt I would greatly
recommend her.
Landlord
29th Nov 2023 (1 year ago)
V Steven
Josh has been brilliant at going above and beyond to track down missing information and pushing solicitors on my behalf, what should have been a very straightforward purchase became complicated due to difficult sellers solicitors. Josh has worked hard on my behalf to track down information required and get this over the line.
Buyer
14th Nov 2023 (1 year ago)
S H
Atosa was really friendly and helpful with securing our flat. Really recommend them!
Tenant
11th Nov 2023 (1 year ago)
R Murphy
Great experience viewing and then being accepted for our perfect flat. Everything was super speedy and our agent Atosa was really friendly and accommodating.
Highly recommended.
Tenant
17th Oct 2023 (1 year ago)
P Jamon
Atosa is super
11th Oct 2023 (1 year ago)
Z Mgassy
Atosa was lovely and helpful
5th Oct 2023 (1 year ago)
T Zaripov
Very happy with the timely and profession la communication leading to letting and in dealing with question arising afterwards. Eren was extremely helpful throughout the process. On the property management side, it is a pleasure to work with Lucy. Could recommend.
Landlord
4th Oct 2023 (1 year ago)
D Kemsley
Stephanie Pullen, was very informative when given us advise on looking for a property in the aera, she quickly found us the perfect tenant. I just wanted to say the service we have received has been fantastic from start to finish and the whole team have been amazing with communication throughout the whole process. I will definitely be recommending King and Chasemore Hove.
Landlord
4th Oct 2023 (1 year ago)
R Furness
The team at King & Chasemore were very professional and efficient. When solicitors needed chasing to get the purchase over the line, they really stepped up.
Buyer
25th Sep 2023 (1 year ago)
V Bejdo
Erin was professional and helpful
22nd Sep 2023 (1 year ago)
S Wooster
erin was incredibly friendly and very helpful. great experience
22nd Sep 2023 (1 year ago)
L Eyers
Atosa was very helpful
22nd Sep 2023 (1 year ago)
M Eyers
Atosa was great and professional
20th Sep 2023 (1 year ago)
A Viksnina
Atosa has been amazing. Very friendly and professional! Will definitely come back to look more into the property market.
16th Sep 2023 (1 year ago)
S Oakman
Atosa was great, straight forward experience would highly recommend
16th Sep 2023 (1 year ago)
R C
Atosa was very helpful and I would definitely recommend to my friends and family when buying or renting a property
16th Sep 2023 (1 year ago)
N Khan
Met Erin today and she was very professional, polite and friendly. Took our details and booked a viewing pretty promptly. Will highly recommend seeing her for property matters.
15th Sep 2023 (1 year ago)
D Shefet
Atossa was amazing
14th Sep 2023 (1 year ago)
???
I am extremely satisfied with my experience with the property letting agency. Despite not being fluent in English, they actively assisted me throughout the entire letting process. They demonstrated a deep understanding of my circumstances and were able to accommodate my needs within the contract. What impressed me the most was their patience and kindness in explaining any queries I had, ensuring that I fully comprehended everything. I highly recommend their services.
Tenant
13th Sep 2023 (1 year ago)
A Yousef
It was very helpful experience with King& Chasemore letting. Erena helped a lot also
Landlord
13th Sep 2023 (1 year ago)
K recknell
Erena was very kind and helpful during our property search process. We found a property we absolutely love thanks to king and chasemore.
24th Aug 2023 (1 year ago)
K Rogers
I have used King&Chasemore Hove to let and sell my property. Everyone is really efficient and friendly. I am really happy with the service I have received and would definitely use them again to let or sell. Josh Wilson has been great!
Seller
17th Aug 2023 (1 year ago)
S Shepherd
Josh and his team were so helpful in getting us a quick and successful sale. Would recommend them every time. Five stars!!!
Seller
3rd Aug 2023 (1 year ago)
L Whittington
Letting flat - mostly dealt with Erena. She is efficient, kind, conscientious and knowledgeable. Had enquiries with other members of the team who were helpful with good advice - Hannah and Josh. Good team. Thank you, Louise
Landlord
27th Jun 2023 (1 year ago)
N Newm
Erena was very helpful in finding us a property, after being shown round some we'd found on the internet.
Very nice property - a hidden gem - exquisitely facilitated by Erena from King and Chasemore.
27th Jun 2023 (1 year ago)
R Wardle
These guys are really great, very friendly and will get your property rented. As a large business they have a good reach across the UK. Shout out to Evelyn who was my main point of contact, she couldn't have done a better job.
Landlord
10th Jun 2023 (2 years ago)
T Pemberton
When it came to the sale of my property, I wanted to work with a local Estate Agent, where I could get personal, efficient and friendly service. I found that King & Chasemore fully met my requirements and frequently went above and beyond to assist me. I couldn’t have asked for anything more.
Seller
24th May 2023 (2 years ago)
L Upholstery
Sarah Honeysett at K&C was a pleasure to deal with. Great communication throughout viewings etc., and understanding of prospective buyers' needs. More agents should have people like Sarah working for them!
27th Mar 2023 (2 years ago)
P 1
Kathryn Tidbury,was helpful,polite and very professional in our search to find and secure a Flat in Hove.We followed her advice and in return we are now happily moved in to our wonderful property.Many Thanks.Pete,Sue.
Tenant
14th Feb 2023 (2 years ago)
N selley
Can't fault the service.Just completed the second successful sale this year. Nothing was too much trouble for Amanda and her colleagues .
Seller
1st Sep 2022 (2 years ago)
J Stokeley
Absolutely sensational service received by the lettings team, I can’t thank you guys enough! A huge thanks from Digby the tabby cat too, he’s elated!
Landlord
31st Aug 2022 (2 years ago)
L Alvarez
Had a great experience with King & Chasemore. We've been searching for months for a new place to live (rent) and King & Chasemore went above and beyond to find us a good flat that matched all our needs and budget. They were extremely accommodating, effective and patient with our needs and referencing. Now we can breath out and feel like we'll continue to be well taken care of throughout our tenancy.
Tenant
31st Aug 2022 (2 years ago)
A Barry
Kathryn Tidbury, she's brilliant with her job. She's the employee of the year.
Kathryn, she's very good with marketing and customer services. She can help you finding the right place to live in a better home ????.
19th Aug 2022 (2 years ago)
S Dyall
Kathryn and Hannah in the lettings team at King and Chasemore Hove are brilliant! They've helped us at every stage, from organising contractors to do work around the flat, through to finding great tenants. They're always on hand to offer expert advice and have made the whole process so much easier. I have no hesitation in recommending them.
Landlord
27th Jul 2022 (2 years ago)
J Botham
Had a brilliant experience as a tenant with the King and Chasemore lettings teams - Kathryn in the Hove office was endlessly helpful, we feel comfortable that we’re with a good letting agency and that we can relax through the duration of our tenancy.
Tenant
21st Jul 2022 (2 years ago)
E Fernley
Just a quick note to thank Hannah at king and chasemore for her kind service. Although we didn’t proceed with the rental I would recommend this agent based on my experience. Ive registered my interest with many agents and Hannah was the most helpful for sure. Thank you.
28th Jun 2022 (2 years ago)
H W
I had such a good experience as a buyer using King and Chasemore. Amanda and Josh were amazing from start to finish. I had sub par service from my lawyers, but having the constant support and advise from K&C made the whole process much easier. I felt very lucky to have them on my side, they were so easy to talk to and willing to help in any way possible at any time. I would definitely recommend them and will be back when (/if) I sell in the future 100%.
15th Jun 2022 (2 years ago)
M Rolfe
The letting team at K & C Hove (Kathryn and Hamah), supported by their legal and other colleague's are as good as it gets. Their feel for finding "the right tenant's" has served me well during the past 4 years. Totally professional and always available to share their considerable knowledge of the area. critically important for their clients, they have a band of equally reliable competitive and professional local contractors on tap to resolve any issues that might and sometimes do arise.
King and Chasemore are simply the best!
Landlord
27th May 2022 (3 years ago)
D Couch
I have used King and Chasemore for both renting out my property and selling my property.
The rental team are absolutely stellar all-round. Great service.
Josh from the sales team is phonemenal. Got me a great price and was highly proactive throughout the sales process.
Great company.
Seller
24th May 2022 (3 years ago)
A Maguire
Working with Hannah she went above and beyond what I asked of her. Very professional and helpful company. I'll be looking forward to building a good relationship with these guys on future projects.
6th May 2022 (3 years ago)
L Kelly
A big thank you to the Hove sales team for helping us buy our first home! Everyone in the office was so helpful throughout the whole process, from Amanda at the initial viewing, to Josh really helping us get it over the line. The whole team are so personable and happy to help no matter how big or small the query. Thank you!
Buyer
1st Mar 2022 (3 years ago)
C Forrest
The lettings team have been so helpful throughout this whole process. Honestly, one of the best teams we have had in all our 10 years of renting. They were quick to answer any queries, super friendly and made the whole experience stress free especially when we have a very young baby. Thank you!
Tenant
10th Feb 2022 (3 years ago)
S Photo
Kathryn Tidbury was the Lettings Co-Ordinator we dealt with. She was very warm and friendly and made my Wife and I + our daughters very relaxed from the outset, from viewing the property and throughout the entire rental process. She was professional and has a wonderful sense of kindness to her character and was always very willing to help in a diligent manner with clear information. Overall, this made our experience very positive. She represented the K&C company very well and we really do appreciate her help.
Tenant
4th Feb 2022 (3 years ago)
K Tidbury
A massive thank you to the Hove sales team for helping us purchase our first home! The whole team couldn’t have been more helpful throughout the process. ??
Buyer
3rd Feb 2022 (3 years ago)
Anonymous Landlord
DO NOT USE KING AND CHASEMORE INDER ANY CIRCUMSTANCES, they put a tenant in my flat without proper checks which they said they did, this tenant smashed the place up, they bailed out of it all and left me to pay to fix it. Honestly take my advice GO ELSEWHERE
Landlord
16th Dec 2021 (3 years ago)
N Pearce
K & C have managed my flat letting for many years with excellent service , Recently they have also sold the flat and i have found the sales team to be very helpful indeed including Amanda , Josh and with a great service from Connor Glockling, the sale has been very swift , communication was excellent, efficient and polite.
We would highly recommend this office and have had a superb service
thank you all
Seller
17th Nov 2021 (3 years ago)
T caldecourt
Easy, helpful and professional!
4th Oct 2021 (3 years ago)
I henstock
A shared-ownership sale managed almost entirely at a distance, this wasn't an easy job, nor probably the most lucrative in the local market. Hence, all to the credit of the K&C team that supported me for being available, very helpful, and ensuring a continuity of support, allowing completion before the Stamp Duty deadline. A job well done!
Seller
4th Oct 2021 (3 years ago)
C May
Great experience renting through King and Chasemore.
Every staff member we have communicated with has been professional, efficient and friendly. The process has been very smooth. Highly recommended.
Tenant
21st Jul 2021 (3 years ago)
L Whittington
Brilliant.. the whole team were lovely from first viewing to check in to even helping me when I got locked out on the first day! Would definitely recommend.
19th Jul 2021 (3 years ago)
T Matos
Hannah attended to us with all the patience and kindness. The property we were looking for had already been rented but she made herself available to help us find a new place. Great and pleasant service.
9th Jul 2021 (3 years ago)
D UK
Kathryn was really helpful helping us with the property we liked, she dealt with things nice and quickly with the landlord and kept in contact throughout.
22nd Jun 2021 (3 years ago)
Y Jiang
I had fantastic experience with King & Chasemore Agents in Hove. Quick to book viewing and any questions responded very quickly. Every one of agent I contact with has been very helpful and professional. The property I rent from them has well managed inventory and professional cleaned. It made my move so easy and smooth. I really appreciated their service.
Tenant
18th Jun 2021 (3 years ago)
J Lowe
We were tenants looking for a 2 bed, close to the sea and restaurants as well as a garden safe enough for our disabled cat and a new dog. We found our experience with Kathryn and Kate completely apart from all other estate agents during our search, they helped us find the perfect place and provided a lot of detail which helped us confidently make our decision. They were really helpful throughout the process and also seem to have a good relationship with the land lord so knew we’d get on.
Tenant
8th Jun 2021 (4 years ago)
S Summers
The Hove team have been absolutely amazing, especially Kate and Kathryn who have constantly been professional, efficient and always lovely to speak to, both always positive and helpful! They have made the whole process very easy. Nice to have a solid, professional experience. Thanks again!
8th Apr 2021 (4 years ago)
H Duff
King & Chasemore have been my letting agents for two years now, and they have always been very polite, understanding and helpful when I have needed to contact them. Definitely one of the more positive experiences I've had with letting agents since living in Brighton.
Landlord
26th Mar 2021 (4 years ago)
M stuart
They manage my apartment in hove and have always been really responsive, helpful, professional and reliable, everything that is usually hard to find in a lettings agent
Landlord
25th Mar 2021 (4 years ago)
S Chinamora
I always get the best services with Kate Thomson & other staff at my Church road King & Chasemore branch. Thank you all
24th Feb 2021 (4 years ago)
R Heasman
Hannah Ward is always helpful and friendly with all my enquiries
4th Feb 2021 (4 years ago)
T Powell
I've been delighted with my experience of King & Chasemore. At the viewing stage, Kate Thomson arranged a viewing promptly and addressed any questions I had. She was then helpful and attentive when I received the contract and agreed the lease. Once I moved in, she was prompt in her response to some repairs that needed doing and ensured these were resolved without delay. In general, Kate has been lovely to work with and I'm very happy with her management of my flat.
Tenant
28th Jan 2021 (4 years ago)
R Griffiths
Really responsive, communicative team. Connor in particular was incredibly helpful, from my first viewing (even suggesting I view the property I eventually bought) up until I completed the purchase.
Buyer
26th Jan 2021 (4 years ago)
G Thorpe
Friendly, efficient and attentive. Have let through them for well over 10 years and have always been very satisfied.
Landlord
16th Jan 2021 (4 years ago)
A Farrimond
Always sort any issues that arise and have been great during these challenging lockdown times - would definately recommend K&C for any landlords wishing to have their properties managed in the Hove area
Landlord
15th Jan 2021 (4 years ago)
S James
The agent has looked after our property for 15 years and they have been brilliant
Landlord
15th Jan 2021 (4 years ago)
J Gregory
The King and Chasemore team have been fantastic agents for us. We’ve been clients for many years. As we live overseas, having the team aware of the market, get us amazing tenants, and keep an eye on mandatory testing/certification has been essential. They’ve never let us down.
Landlord
14th Jan 2021 (4 years ago)
L chaston
They deal with any issues quickly and professionally and are quick to find new tenants. I have had one or two issues with previous tenants and they have assisted me in resolving these in a timely manner. I continue to be very happy with their service.
Landlord
14th Jan 2021 (4 years ago)
G Newnham
Very helpful and they go out of their way to get jobs and maintenance works done. They also find suitable tenants quickly, I don't need to get involved and I feel confident that they will do things as efficiently and time costly as possible.
Landlord
11th Jan 2021 (4 years ago)
D Costa
I found my Flat with King & Chasemore I am absolutely happy! They are amazing! Very responsive, all the time helped me with everything. They provided me the best solutions all the time. if you are looking for an amazing Agents, go directly to King & Chasemore they are 100% recommendable!
22nd Dec 2020 (4 years ago)
A Chart
I found this Company to be extremely professional and responsive. We received an exceptional service and were made to feel important and special! They responded quickly to all our requests and we were always updated promptly after viewings took place. They worked hard to rent out property and came up with an ideal tenant.
Landlord
19th Dec 2020 (4 years ago)
M lake
I rarely leave reviews as I seldom experience anything that is deserving however I have recently moved in to a property that i have let from the office in Church road Hove and the service I received from start to finish was fantastic.
All staff members I had communication with were friendly and professional and made the process so easy.
They went out of their way to assist me with all my queries promptly and I felt like they actually cared. I have a small dog which makes it very difficult to find a nice property. Instead of saying .."no sorry cant help" as Id experienced with ALL other agencies who had treated me like I had a contagious disease because I had a pet!... they negotiated with a prospectve landlord on my behalf and found me a lovely property for us both.
I cant thank them enough! They are a great bunch of caring people who went out of their way to find me my new home. Well done Team...exceptional service!
Tenant
11th Dec 2020 (4 years ago)
B exworth
I don't think I've ever had such a good service from an Estate Agent before. Every staff member (Kate, Hannah and Katherine particularly) is attentive, friendly and reassuring. Before we moved in, they quickly organised the re-decoration we requested and when our fridge didn't work, they had a new one ordered and sent to us in less than a week. I would highly recommend them.
Tenant
2nd Dec 2020 (4 years ago)
G Mao
Shambles, don't care about the safety of their tenants whatsoever. Won't be doing business through them.
Tenant
20th Oct 2020 (4 years ago)
P Howard
The sale of our flat completed last Friday. It's the end of our 20 year association with Brighton and our 12 year association with Tingleys, then King and Chasemore/Countrywide. Thank you all for your support and friendship over that time. You made living in France and owning a rental property in Brighton a much more pleasurable experience than when we still lived in the UK and managed it ourselves.
Landlord
19th Oct 2020 (4 years ago)
C Rogers
The agency in hove, were lovely Hannah was brill thoughout our time. However countrywide as a company have been truly terrible. They didn't return my deposit after 2 months "as it hadnt been changed over." They claimed that we had paid late and this effected a mortgage application, when it was a "mistake" there end. Of course, no apology. Customer service from the accounts team again was awful, I rang everyday for a week without any response. The actual estate agents where lovely but I just couldn't recommend countrywide to anyone.
Tenant
8th Oct 2020 (4 years ago)
J Quigley
Excellent experience with this letting agency. Great service, no issues, very fast turn around on my flat rental - best letting agent I have used.
Landlord
2nd Oct 2020 (4 years ago)
C Giannetto
There has been few bit and pieces to be fix in my new flat and Zoe M. - Property Manager- was friendly, helpful and responded to my email and requests as soon as possible. Great customer services. Thank you Zoe!
Tenant
18th Jun 2020 (4 years ago)
K McCardal
My foray into being a tenant for the first time was interesting! I walked around Hove and spoke to 11 lettings agents, of them - Kate at King & Chasemore was by far the most helpful, friendly and genuinely made me feel she had time to talk to me.
I returned from my travels a month later and went straight back to her, she found me the most fabulous basement flat in Hove and the rest is history! I highly recommend King & Chasemore in Hove; Kate, Hannah and Zoe have all been quick to respond to my queries, helpful with advice and have a good sense of humour when it is needed. Thank you to the whole team, I am genuinely grateful for your help.
Tenant
12th Nov 2019 (5 years ago)
N Moseby
One of the most seamless letting experiences to date. Hannah valued my property and proceeded to agree a rent within 2 hours of the valuation. Faultless service.
Landlord
25th Sep 2019 (5 years ago)
T Bearns
Kate and the team were very helpful in finding us a flat and sorting everything out for us
Tenant
8th Aug 2019 (5 years ago)
S Kent
We had a brilliant experience with Rebecca, Kate and Hannah. Very friendly, efficient and a smooth transition moving into our lovely new flat. I'd highly recommend. Thank you!
Tenant
6th Jul 2019 (5 years ago)
Gareth
Super friendly helpful staff.
14th May 2019 (6 years ago)
SiMan18282
Think it’s okay to park across peoples driveways when doing viewings, if you don’t know what a dropped curb is maybe you’re in the wrong job!
8th May 2019 (6 years ago)
L Beattie
We were shown around a flat on Sunday by Connor from the hove branch, he was great, really informative, polite and he really engaged with us. We've been to see a few flats recently with other estate agents where sadly the people showing us around were the complete opposite. Good service sticks! Thanks Connor.
29th Apr 2019 (6 years ago)
Anonymous Tenant
I am disappointed to find myself having to write this review.
Firstly, on signing the contract and being give the keys, at the beginning when we received the flat, it was dirty and dusty because of the flooring extension in the building and the kitchen floor was totally uneven, dips in places when you walk on it you feel like you walking on a boat, however I believe this kitchen floor has only just been fixed on us departing the flat.
At the end of October/beginning of November 2018, we had the most stressful time in extending our contract, with Kings and Chasemore confirming the land lord was extremely happy with our tenancy and keeping rents at the same charge each month, then Countrywide took over the negotiations and by 5th of December, the renewal team contacted us and said the landlord is wanting an additionally £ 100 a month, we replied back that we happy to do that with £50 a month, until 15th of December which is 15 days to run of your contract, they replied back and said the landlord is agreeing on this but with 3 months break clause – which we were happy to extend with no break clause. To say looking for a new property a few weeks prior to the Christmas holidays was stressful. To top it off we had an inspection review form the landlord on 18th of December, WHO CONFIRMED TO ME THAT HE WAS NOT AWARE OF ALL THIS RENTAL NEGOTIATIONS.
End of December we cleaned the whole flat and delivered the keys on the 29th of December, not the 30th as accounts have said……
They come back again and they said the oven need a special cleaning and flat needs a general clean which will cost x amount and we agreed and they deducted this from the deposit which was finalised Mid January.
This year 1st of April, we have transferred £1100 by accident to their accounts, it baffles me that firstly it take 10 working days to received the fund and secondly the refund took 11 working days and we have not received the full funds……..
Just finally received the fund yesterday and I found that, they deducted £ 107.88 and when I faced them they said “ this is for the cleaning service of the flat “ after 3 months we left, they found out that we owe them a cleaning service, when I told them “ so what’s the money you deducted fro the deposit then “, they said “ no the money we deduct from the Refund, was for that you paid the rent for 29 days in December and you left the flat on 30th “ which doesn’t make sense at all cos they will never let you stay in the flat without paying the rent in full at the 1st of the month.
Such a horrible experiment we have had with you, and a lot of lies and deceit which is unprecedented.
As an advice, please be careful when you deal with them
I wish if any one of them dares to respond to my message !
Tenant
18th Apr 2019 (6 years ago)
A Mynott
Fast and effective service dealing with property maintaince, many thanks Zoe
5th Apr 2019 (6 years ago)
M Laxman
These guys are a bunch of crooks I WOULD NEVER RENT FROM THEM AGAIN
Tenant
7th Mar 2019 (6 years ago)
R McGunn
we are currently going through our first adventure in searching for a charming flat to make it our home. Despite my rather unprepared surprise visit Hannah was fabulous and polite. On our further way through the jungle of flat-searching she accompanies us and reliably keeps us update about places we might like. So far we are happy with the service.
3rd Mar 2019 (6 years ago)
J Rewell
We are currently going through a purchase and sale of our property using King and Chasemore. Can honestly say that so far Rodger and Loren have been a great help. They have both been available around the clock and very helpful throughout so far. I would highly recommend using them for their honesty and hard work to achieve all parties goals.
The added bonus and recommendation of Justin (mortgage broker) has also been a great help.
Thanks for everything and fingers crossed for a speedy completion.
Seller
19th Feb 2019 (6 years ago)
T Mason
I had a great experience with King & Chasemore. Dealt mainly with Kate and Rebecca but the whole team seem friendly and efficient. They sorted out my rental while I was in South Africa - with Kate Thompson taking me on a Whatsapp video tour around the house! They gave me a full photo inventory of everything when I came into the office to sign and go through the documentation (this took 20min max) and now I’m in my flat with everything sorted. Seriously so efficient, flexible and responsive - not to mention friendly which makes such a difference! I would definitely recommend them.
Tenant
12th Feb 2019 (6 years ago)
Jack
Very friendly lettings team at King and Chasemore. Rebecca, Hannah and Kate were very efficient and happy to go above and beyond. Would highly recommend!
Landlord
6th Feb 2019 (6 years ago)
J Cunningham
My experience with King & Chasemore was nothing but fantastic from day one. Rodger Heasman was so special in his attentitive, caring and honest approach to our dealings. The up to date communication was top notch along the way and I can’t sing their praises high enough. Great service. I would recommend them very highly.
2nd Feb 2019 (6 years ago)
A ataie
King and Chasemore have been managing the sale of my flat over the last couple of months. I'd like to say a very special thank you to Loren Rayner, new Sales Manager, who has made a huge difference to the customer service and approach to managing clients. She has been so responsive, efficient and consciencous and i would now have no hesitation in recommending King and Chasemore to others. There has been a huge and evident improvement in customer care since new management have taken over. Loren, thank you for making every customer feel like they are your number 1 priority despite your very busy workload.
Seller
1st Feb 2019 (6 years ago)
P Goodwin
I registered with Hannah Fraser at king and chasemore Hove to find my first home. She was fantastic, friendly and professional on all viewings and really cared about helping us find a property. This has resulted in us finding our first home and we cannot wait to move in. Thank you so much Hannah :) if anyone is looking for their next property CALL HANNAH
Buyer
1st Feb 2019 (6 years ago)
G Hepburne-Scott
Very professional service for landlords. Anne-Marie and Kate are both extremely professional and efficient. Highly recommended.
Landlord
28th Jun 2018 (6 years ago)
R Brockett
dealt with Zoe Matthews - very efficient
12th May 2018 (7 years ago)
L Bartoszak
The worst experience with a letting agency. My husband, our 2 years old and myself have been left without accommodation on a Friday afternoon (3 days away from the date we were giving our old flat back).
We visited the flat in the summer, it needed work but after negotiations with the landlord we agreed to take it and do some of it ourselves for a lower rent.
We did notice a weird smell in the entrance on the first visit and ask the letting agent to find out what it was and make sure that was fixed before we move in (we thought that was the fish & chips shop next door).
We got a call from the agent 2 days before we were due to move in letting us know that the smell was coming from under the stairs and it was because it was infested with rats but being Cleaned and fixed. The agent even ask me if I wanted to pay the deposit that day on the phone. Which obviously I refused and I asked her to see the flat one last time before we pay or sign anything.
Few days later on the Friday the agent was over 1hour late to show us the flat because the cleaner did not bring back the keys after cleaning the property. After a long wait outside the property she finally arrived and there we found that the flat was not clean, We saw obvious traces of alive rats under the stairs but also upstairs in the kitchen (behind dirty cooker) and under the bath. The place was dirty and not cleared from the previous tenants garbage. Having a toddler we refused to move in or pay any deposit. The agent told us they had nothing else to offer and that was the end of it!!!! Oh yes she apologised and wish us good luck on finding a new house.
Tenant
9th Jan 2018 (7 years ago)
X Carb
Desorganised letting department very unprofessional.
Landlord
14th Oct 2017 (7 years ago)
E Nowok
Nightmare not an estate agency!!! We had the worst letting experience ever.
Communication is impossible unless you make an official complaint. People you need to speak to are never available. Property managers are also never available, unless there is complaint from the building management about the leak in the property.
And even after that, the work is left unfinished, the carpet ripped off/central heating switched off (for 10 days in the middle of the winter, seriously K&C?).
The fridge doesn't work in the property? not a problem, only 6 weeks to take a decision. 6 weeks without the fridge with a small baby should not be a problem right.
Nightmare, nightmare and a rip off, they also over charge for everything!!!
Tenant
5th Jun 2017 (8 years ago)
J Gay
Great service! Highly recommended. Very professional and efficient. We were assisted by Jonathan who was very friendly, helpful and efficient.
6th Jan 2017 (8 years ago)
O M
in brief they are "The best of Brighton and Hove",
23rd Nov 2016 (8 years ago)
S Hughes
Very happy with the service: personal and much better than other agents I have used.
14th Oct 2016 (8 years ago)
H He
Best service I had in UK.
Looking for a rent in September is not easy for an international student. Me and my flatmate visited many agencies on the street. Most of them are not interested give us any property, as we are students. In here, the air-conditioning makes the office a cozy place, and the lady sat in the front respond to our request, very helpful. She called the landlord directly in front of us to confirm with landlord if master students can be accepted. Her proper wordings with the landlord impressed us, very experienced, makes everyone feels happy. And she takes us to view the place right after the phone call, that's called efficient service. I believe she must have a good faith in this job and life.
Though we didn't chose the property we were looking for in the end for the distance is too far. The service worth the 5 stars rating.
14th Sep 2016 (8 years ago)
D Andrews
Don't touch them with a barge pole. Pushy, high fees, over valued the property, and when I changed my mind they wouldn't give my deposit back and only 24 hours into the contract ! Had to query the transaction with my bank to get the refund. Should be called Thieves and Chasemore.
Seller
26th Aug 2016 (8 years ago)
R Fernandes
(They asked me to review before I had my deposit and I gave 5 starts before! They are very cheeky and now I have edited my review)
Avoid this guys. Lies after lies...just to charge you something before they give your deposit back.
My advice to prevent similar situation: Make sure you have someone from the agency with you when you leave the flat, so that they won't be able to make up some excuse and trick you. Please be aware and protect your money.
Tenant
16th Aug 2016 (8 years ago)
V sairam
Excellent service and good response. Completely satisfied.
23rd Apr 2016 (9 years ago)
R selley
King and Chasemore are owned by the uk's largest estate/letting agents but you get the impression that the branch is run by an a local independent team.So friendly and efficient i can not fault them.As a landlord i highly recommend the Hove branch
Landlord
30th Nov 2015 (9 years ago)
A McBride
I have used these guys for various property related activity over the last 6/7 years.
Great service, speedy, professional, always in the loop...
Landlords in the Hove/Brighton area these guys are awesome!
Landlord
5th Mar 2015 (10 years ago)
M Robinson
Lovely staff, fulfil their promises. Recommended.
27th Nov 2014 (10 years ago)
George
Amazing service and always so friendly! There's a really fun and positive atmosphere in the shop :)
17th Nov 2014 (10 years ago)
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