M Webb
When it comes to Estate Agents this really is the white glove service. Adam Burlison and his team guided us through a tricky purchase and, put simply, went way above and beyond the call of duty to ensure we completed our purchase and got into our new home before Christmas. We are confident in saying our transaction would not have completed without the support of Adam and his super positive and supportive team. From the start of our house search they were the only Estate Agents in Esher to take us seriously as buyers, showing us three houses in the same week on a specific estate where they are experts and clearly the preferred agency by the residents on that estate. Their investment in us paid off as we persevered with a very complex and lengthy transaction that many buyers would have walked away from. Could not recommend them highly enough.... Read more
Buyer
16th Dec 2021 (3 years ago)
S Murphy
Adam and his team at Knight Frank have been professional and proactive throughout the process. Would highly recommend them to look after the sale of your house. They go beyond the initial job of finding a buyer.... Read more
Seller
2nd Nov 2021 (3 years ago)
B Souter
The entire team at Knight Frank Esher under the leadership of Adam Burlison has been excellent throughout our sale and purchase here in Esher. The level of customer service has been fantastic from start to end. During the offer period the team helped to pull together a complex chain playing a key coordination role across multiple other agents and solicitors.... Read more
Seller
1st Nov 2021 (3 years ago)
Helen
My husband and I used Knight Frank Esher to sell our home in September 2021 and we are really pleased with the service we received. Adam and his team were first class - professional, friendly, organised, responsive. Would highly recommend - thank you to Adam and the team!... Read more
Seller
23rd Oct 2021 (3 years ago)
A Bathgate
Everyone in Knight Frank has always been professional, kind and most helpful. They are excellent at responding to communication and keeping us informed of all stages of progress. They are very approachable and give positive advice when needed. The team work well passing information so nothing is missed.... Read more
23rd Sep 2021 (3 years ago)
L Lando
However the team led by Adam made us feel as if we were their most important client!
Alexandra always answered the phone with a positive attitude, However the star of the team
Is Matthew Scott, don't believe that all Estate Agents are the same, this young man is impressive, well done Matt!... Read more
16th Jul 2021 (3 years ago)
B Daisy
Knight Frank in Esher have sold our last three houses. This time our house was valued by Matthew Scott, who proved to be an absolute star. He guided us through some very rocky times en route to completion, which was finally reached a few days ago. And he achieved the ambitious guide price. Highly recommended!... Read more
Seller
28th Jun 2021 (3 years ago)
S Mills
I would highly recommend Knight Frank Esher. They were professional throughout, friendly, efficient and always helpful. I have enjoyed the experience of selling my home with this team. Special thanks goes to Matt & Adam, you have both been fantastic throughout and to Alexandra you are always so friendly and lovely to chat to, You should all be very proud you are great team. Thank you.... Read more
Seller
20th May 2021 (3 years ago)
C S
We bought our house through Knight Frank Esher 7 years ago and sold it again this year through them. I can testify they are equally good from both sides of the fence. They have been professional, proactive and honest throughout the process. I would definitely recommend.... Read more
Seller
5th Mar 2021 (4 years ago)
K Wiltsee
We have just moved to the UK and our Knight Frank agent was very responsive and attentive to us and our (endless) questions about common procedures that differ in the UK! Would recommend!... Read more
24th Feb 2021 (4 years ago)
J Moore
Having just purchased a property through the Knight Frank team in Esher, I wanted to say thank you to them all. The team was always there to deal with our questions and made a real difference when it came to pushing through a tight completion process.
Matt in particular was of great help, making himself available whenever necessary and even dealing with third parties on his day off.... Read more
Buyer
22nd Dec 2020 (4 years ago)
E Zadeh
Excellent and personalised customer service, friendly, professional and proactive. Adam from Knight Frank went out of his way to keep the chain moving, support us, buyers and he wasn’t even our agent but selling a house to us. On the day of the move he even picked us up in his car when ours broke down and our moving truck crashed - we had a disastrous day but it ended positively.
I would highly recommend!... Read more
Buyer
16th Dec 2020 (4 years ago)
J Styles
Superb. We found our future home out of the blue so had to get our house on the market & sold in a very short timeframe. Adam was brilliant, a very can do attitude & went above & beyond to deliver this. Matt was fantastic at getting buyers through the door & finding the perfect match. Matt stayed close to the process all the way through, was in constant communication & offering to do anything to help the process along. Nothing was too much trouble. With all the stress that comes with moving house, Knight Frank in Esher couldn’t have done more to take some of that away. We couldn’t recommend them more!... Read more
Seller
2nd Dec 2020 (4 years ago)
J Boddy
We have just completed on a house sold by Knight Frank. Adam was incredibly proactive in ensuring that the purchase proceeded despite various legal delays. At one point he went to collect some papers and drove them to the solicitor himself to speed things up. Adam and the team are thoroughly professional and very easy to work with.... Read more
Buyer
19th Nov 2020 (4 years ago)
A Williams

Knight Frank helped sell our house (which was marketed immediately prior to the pandemic hitting) and performed fantastically throughout; we invited several of the "top" agencies to present us with sales strategies and Knight Frank's was by far the most compelling proposal - both in terms of understanding the local market, the idiosyncrasies of our property and the likely buyer. Their thoughts around pricing and the likely buyer were proved completely accurate within 3 weeks of marketing the house with feedback provided throughout on viewings etc.
It seems obvious, but the Knight Frank personal were highly professional (and punctual!) throughout all viewings and took the time to really understand the property so that they could answer questions from buyers fully, giving reassurance where necessary - having viewed many houses ourselves during this period for our onward purchase, there are a number of agencies out there that do not tick these seemingly simple boxes and you should not discount the negative impact this has on buyers. We know from other friends that have sold that Knight Frank might not be the cheapest on the street, but like so many other things in life, you get what you pay for - we were very happy to pay a fair commission for the proactive and professional service we received.
We would highly recommend using Knight Frank if you are looking to sell your house and if you're very lucky you may be covered by Sophie Major, one of Knight Frank's Senior Sales Negotiators. Our sale was a protracted one (due to our onward purchase) and Sophie kept the process - 10 months, from start to finish! - on track, maintaining a positive outlook throughout and keeping the whole chain engaged. Sophie was the only one that didn't give up at any point and it is a testament to her attitude that we were finally able to exchange contracts.... Read more
Seller
5th Nov 2020 (4 years ago)
A Pitt
Jamie-Leigh Harvey with Knight Frank provided excellent guidance on all aspects of the rental of our home in Cobham. She displayed great professionalism and expertise and I would recommend her and her team highly.... Read more
Landlord
29th Oct 2020 (4 years ago)
R House
Adam & Matt were stars throughout the drawn out process of getting my elderly father's house sale over the line. They were cheerful, charming, efficient communicators and professional go-betweens throughout the ups and downs. I've no hesitation in recommending them if you're selling your property in Esher.... Read more
Seller
21st Oct 2020 (4 years ago)
C Dewar
I used Knight Frank Esher for both my sale and purchase. The service, particularly from Adam Burlison, was superb, he went above and beyond anything I could have expected. I would have absolutely no hesitation in recommending them.... Read more
Seller
17th Oct 2020 (4 years ago)
J Harpin
We've just bought a house through Knight Frank, and it was a painless and speedy experience. Adam and Matt provided great assistance with facilitating multiple viewings, speedy communication with the sellers and keeping on top of all the issues raised by solicitors on either sides. Highly recommended!... Read more
Buyer
17th Sep 2020 (4 years ago)
L Gleaves
Would highly recommend Knight Frank. A great service was provided recently by Adam Burlison...very professional , kept us fully informed on progress and was always available to assist.... Read more
17th Aug 2020 (4 years ago)
S Brown
Adam, Matt and the team have done a brilliant job in testing times. Can not recommend them enough.... Read more
29th Jul 2020 (4 years ago)
S Johns
I would highly recommend Knight Frank Esher. Having rented out my house in Weybridge for the last couple of years, I have had the pleasure of dealing with both Jamie-Leigh and Sarah who have spent many hours helping me work through tricky situations! Giving me a direct and honest approach they have been a pleasure to deal with.... Read more
Landlord
19th Jun 2020 (4 years ago)
E Coleman
I would strongly recommend using Knightfrank Esher Jamie - Leigh was a pleasure to deal with and very professional... Read more
14th Oct 2019 (5 years ago)
T Artemev
It takes a huge effort to make rent and rental contract properly work with the agency.... Read more
Tenant
21st Sep 2019 (5 years ago)
S Wallace
Jamie, Charlotte and Sophie did a terrific job of supporting our relocation from Hong Kong to Surrey. They were incredibly efficient and I felt worked above and beyond to help and support what could have been a very challenging time. This is our 6th international relocation so I have some experience of this process. I wouldn't hesitate to recommend Knight Frank's service.... Read more
15th May 2019 (5 years ago)
J Stevenson
Bella and Matt worked very hard to ensure our sale reached a satisfactory conclusion. It was a tricky situation at the end with competing buyers and Bella dealt with it very professionally. I was also impressed by the out of hours commitment to communications via phone, email or meetings in person.... Read more
Seller
23rd Apr 2019 (6 years ago)
R Cornell
Bella and Matt from the Esher office recently appraised my home. They gave us well informed advice about the market and helped myself and my wife plan our home renovations by guiding us on likely values once finished. I would strongly recommend them to anyone selling in the area .... Read more
Seller
17th Apr 2019 (6 years ago)
K Galloway-Hale
I am a property solicitor in Esher and regularly deal with the Knight Frank Esher office headed very ably by Bella Tellwright with excellent support from Matthew Scott. We have dealt with may a tricky transaction in recent times, but I believe the fall through rate on transactions I have dealt with in which the KF Esher team have been involved is zero. This has everything to do this the effort they put into facilitating and assisting with the transactions from agreeing terms right through to completion. I would highly recommend both Bella and Matthew to any seller of buyer in the local area.... Read more
13th Apr 2019 (6 years ago)
D Thomas
Great Esher Agent. Nick was very helpful, professional and knowledgeable about the area and offered us some great advice which is something I can't say about a lot of other agents we have dealt with.
We really felt we could come to him for advice and will definitely use his expertise.... Read more
13th Feb 2019 (6 years ago)
J Scott
In these very difficult market conditions pre Brexit, I recommend Knight Frank Esher. KF have been consistently professional with their advice and regular feedback. A particular mention to the Head of Esher, Bella Tellwright, who is always there to reassure, help and advise.... Read more
12th Feb 2019 (6 years ago)
G Endarova
Thank you for a speedy and convenient service! John Symons made the whole procedure a breeze - we were done with the application within an afternoon. Later we just kept a look on the decreasing interest rate and increasing benefits as he was able to arrange better deals down the line. His advice was much appreciated!... Read more
29th Sep 2018 (6 years ago)
L Barnett
Great team. Thorough and open/honest. The best on the high street.... Read more
25th Sep 2018 (6 years ago)
C LING
I had a very good experience with Shehzad Ahmad at Knight Frank in Esher. He was very thoughtful and professional. I like his efficiency! Excellent job!... Read more
30th Aug 2018 (6 years ago)
S LaConte
We've been very impressed with the attentive and informative service we received from Knight Frank with regards to an overseas relocation. All our questions were answered in a timely, friendly, and very professional manner. We were also provided a lot of relevant and helpful information on the local areas on top of what we had initially asked for. I would recommend Knight Frank with no hesitation.... Read more
14th Mar 2018 (7 years ago)
S Green
We have worked with Tim Harrison at Knight Frank Esher in providing clients with an independent assessment of what is possible for homes they are looking at purchasing. Tim is always 'on the ball' he provides accurate and timely advice and elegantly guides his clients through what could be a very stressful buying process - top man!. Part of a great team over at KF - we have no hesitation in recommending him.... Read more
Buyer
1st Feb 2018 (7 years ago)
H rivers
Matt, our estate agent at Knight Frank Esher was absolutely excellent. We really appreciated his direct and honest approach throughout the buying and selling process. As well as being professional throughout, the communication was great and we were always kept up to date with any progression on both ends. I would thoroughly recommend Knight Frank as I believe that good, honest estate agents are hard to come by.... Read more
Seller
20th Oct 2017 (7 years ago)
J Turner
Alex & the team at Knight Frank really were first class in terms of how they handled everything from start to finish in our recent property purchase. From our initial enquiry through multiple viewings, right through to completion we felt supported all the way. Their professionalism was matched by their understanding of the market, throughout the area, and their reach enabled us to compare several properties within the same price bracket. We have bought properties in the past through other agents, but these guys really raised the bar and went above and beyond, providing impartial advice as we weighed up the purchase, displaying patience as we deliberated our position, and finally helped us negotiate a deal which sees us moving into a property that looks as close to our dream home as we could possibly have hoped for. I would wholeheartedly recommend Alex, Matt & Tim to anyone looking for property in the area.... Read more
Buyer
19th Oct 2017 (7 years ago)
F Jonuschat
My husband and I could not be more delighted with our new home. Tim, you have been utterly outstanding from the very first phone call we made to your office. It hardly seems possible that it is only 2 and a half weeks since we first saw this beautiful house. We have enjoyed working with you very much. You have been professional, calm, very very supportive whenever we had a question or needed the lawyer/vendor/surveyor etc to be accommodated or nudged. I have moved 13 times and worked with people in your industry and I truly appreciate and understand how valuable it is to have an agent who is supportive but never pushy.... Read more
Buyer
19th Oct 2017 (7 years ago)
L Aitken
The first time we met the team from Knight Frank Esher we knew they were the agent we wanted - so personable and not at all pushy. Alex, Matt and Tim were all charming and obviously very professional. Tim, who dealt with our sale, was so pleasant and optimistic, helpful, kept us informed and gave good advice - his easy, enthusiastic approach was great. Would, without hesitation, highly recommend Knight Frank of Esher and thank you Tim, you were terrific.
Linda Aitken... Read more
Seller
16th Oct 2017 (7 years ago)
E Hall
Excellent service from Tim and Matt on the sale of our property - professional and honest. Would recommend to others.... Read more
Seller
3rd Oct 2017 (7 years ago)
D Townsend
5 Star service without a doubt. Great job!... Read more
4th Sep 2017 (7 years ago)
F Hopkinson
We have just bought a house in Surbiton through the Esher office and it was as smooth a transaction as you could wish under the circumstances. Despite the travelling distance Matthew Scott attended the garden and kept the plants alive (it was vacant possession, and a long time vacant) and Alex Herman undertook some delicate negotiation when our own buyers made last minute demands. All in all a thoroughly professional and listening agency who were prepared to go the extra mile.... Read more
Buyer
25th Jul 2017 (7 years ago)
P Quelch
Best Agents in Esher! Alex and the team are super professional and know their stuff. I Would recommend them for both Sales and Rentals.... Read more
18th May 2017 (7 years ago)
K Maddin
The Knight Frank office in Esher under Alex Herman's leadership were key to selling our house. We valued their advice and feedback and at all times they have operated with the minimum inconvenience/maximum support to us.... Read more
Seller
28th Apr 2017 (7 years ago)
M Jones
The process of selling previous homes was always very stressful. However the experience we had with Knight Frank Esher was anything but. Hassle free, fast and personable; we will be sure to use them for any future transactions.... Read more
Seller
11th Jan 2017 (8 years ago)
M Bolin
Mistake
I wanted to give them 5 stars but pressed wrong button... Read more
28th Jun 2016 (8 years ago)
J bush
Having moved a number of times in the Esher area in the last 10 years , we have had the pleasure of dealing with Alex Herman and the rest of the Knight Frank team on numerous occasions .
They have been absolutely fantastic , discreet and extremely professional .
Every move was completed on time and with no stress at all , any problems that arose were dealt with speedily and efficiently by Alex .
I can't rate them highly enough , 6 out of 5 stars in my opinion!... Read more
13th Apr 2016 (9 years ago)
G Shires
Expectations of Knight Frank are high and Mr Ben South of their Esher office meets them. Knowlegable, genuinely pro active and very good at getting things done properly . Highly recommended indeed.... Read more
13th Apr 2016 (9 years ago)
S Briggs
Over the last couple of years we have bought and then sold using Knight Frank in Esher, and as and when we move again we certainly plan to instruct them. In my experience they are very well informed, professional, practical and fair. In a sector that sometimes suffers in the eyes of the public, they seem to be a shining beacon of good practice.... Read more
Seller
30th Dec 2015 (9 years ago)
A User
Now that we are moved into the new house, I thought I should write to thank you for all your help over the past months. I have found you to be the most efficient estate agent I have ever worked with. As we worked together to refine the specification, the houses were all relevant and hence, the showings were not a waste of time. Your advice on negotiation was sound, and led to a smooth and successful transaction. All in all, a very good experience, for which we thank you... Read more
Buyer
26th Nov 2009 (15 years ago)
G O'Hara
I have had a very good experience with Shehzad Ahmad at Knight Frank in Esher. He was very thorough with his check out negotiations and was constantly in touch during the process. Great job.... Read more