P Pintore
1

I’m very disappointed with the way your agency has handled my valuation appointment.<br><br>I originally contacted you to arrange a valuation of my flat, and we agreed on a date. On the morning of the appointment, I was contacted and told that the person coming to see the property was sick. I completely understand that these things can happen, so I was happy to rearrange the appointment.<br><br>We then agreed on another date, and once again, on the actual day of the appointment after a week , I was contacted and told that the person was sick again.<br><br>I’m sorry, but at this point I find the situation extremely unprofessional. I specifically changed my day off and made arrangements to be at home on both occasions, only to be cancelled on the day each time.<br><br>I understand that people can become unwell, but cancelling twice on the day of the appointment, after I have rearranged my own schedule to accommodate you, is very disappointing and shows very little consideration for my time.<br><br>Unfortunately, this experience has left me questioning the level of professionalism and organisation within your agency.... Read more
4th Sep 2026 (12 days ago)