L Johnson
Smooth and easy sale through Leaders! Thank you for selling my house, all the Mansfield staff have been brilliant!... Read more
Seller
25th Oct 2024 (16 weeks ago)
P Grimwade

Avoid avoid avoid!!! Appalling customer service, unscrupulous practices and bullying tactics to get money from tenants.
I rented from Leaders for two years in a nice, well-maintained property with some minor niggles which I did not report as they didn't affect the appliances. I paid a little extra each month for the No Deposit Option to cover wear and tear.
At every visit they rated the property is being in 'Good' condition, until it was time to move out.
They offered cleaning and gardening services at an exorbitant rate, which I declined, and cleaned everything thoroughly inside and out myself.
After check out, their agent went through the house rating the condition as 'fair' only, and I was presented with a 'negotiable' bill for cleaning, gardening and repairs. When I challenged them, they did not reply and hid behind their automated systems to avoid any accountability. The dispute was referred to adjudication even though I declined this option, they did not present all the evidence which I supplied to the adjudicator, including an exit video walkthrough of the property, legal definitions of fair wear and tear, and proof from the tenancy agreement that I was not responsible for much of what they were claiming for.
While the adjudication reduced the amount, it was still a blatant money grab which I was not in a financial position to challenge through the Courts.
At no point did they offer any alternatives or support me as their customer, they simply referred me to their automated system which is of course geared to make them money with minimal fuss.
Reading previous reviews, this is clearly part of their unscrupulous business model in order to increase profits at the end of a tenancy.
If for some reason you choose to use this company, report *everything* to them, no matter how trivial, or they will try and bill you for it when you move out. Take as many photos and videos as you can, as they will claim for the most minor things, even if they fall within the definition of fair wear.
They are unaccountable, money-grubbing shysters, best avoided.... Read more
Tenant
6th Oct 2024 (19 weeks ago)
T J
Emma helped me and my partner through the entire process and she was very patient and kind with us both. Would 100% recommend her... Read more
29th Aug 2024 (24 weeks ago)
xxmrsellxx
Melissa foreman was an amazing property manager and nothing was ever to much to ask. Melissa was so helpful and couldn’t do anymore for us. We would highly recommend if you were looking to rent to have Melissa help you she truly deserves her title.... Read more
Tenant
30th Jul 2024 (6 mo. ago)
A Thornton
Becky Crowther was honestly amazing from start to finish. She could tell this was my first BTL and answered every question I asked straight away. She is professional but also personable. Becky calmed my worries about how long the property would take to rent and backed them up by finding a tenant half a day from the advert becoming live. I would highly recommend her. Thank you.... Read more
Landlord
25th Jul 2024 (6 mo. ago)
N spalding
Fantastic all issues resolved quickly and efficiently... Read more
24th Jul 2024 (6 mo. ago)
L S
I express my deepest gratitude to you, Melissa, for the invaluable assistance, encouragement, and compassion you have provided me with amidst this period. Your outstanding benevolence and tolerance towards my person have indeed been exceptional and greatly appreciated.
Thank you!... Read more
12th Jul 2024 (7 mo. ago)
H Cathrine
Had a fabulous experience all round with this agency. Emma Atkinson was absolutely amazing- she kept us fully informed about the property we applied to rent, was always extremely friendly and seemed almost as happy as us when we were approved! I think I must have phoned the agency about 3-4 times throughout the process with questions, and nothing was ever too much trouble- couldn’t recommend them enough :)... Read more
Tenant
5th Jun 2024 (8 mo. ago)
R Everitt
Emma has been so friendly and professional, I really can't thank her enough for her help throughout this process.... Read more
J Tee
I had the pleasure of having Emma Atkinson find the perfect house for me. She knew the property would go quickly so she went above and beyond to arrange a viewing and immediately set up the process to secure it. She has such a calm reassuring manner, honestly, I still can't believe my search for the perfect house took less than 24 hours. That's how it's done, she tool my stress away and helped explain things so clearly. Absolutely amazing service Emma.... Read more
Buyer
29th May 2024 (8 mo. ago)
T Carter
Leaders Mansfield letting agents. Having been a landlord for many years letting out numerous properties I have to say working with Melissa Foreman is excellent she is diligent hardworking and extremely professional. She is always friendly and helpful to both tenants and landlords.
Thank you Melissa... Read more
Landlord
26th May 2024 (8 mo. ago)
D Brammer
Excellent service, Melissa Foreman provided reassuring, friendly assistance and support throughout my two years in the property. Thank you so much Melissa, very much appreciated.... Read more
Tenant
8th May 2024 (9 mo. ago)
F Mukwekwerere
Not pleased how they rip of people by enforcing Tennant insurance this is not compulsory and yet they do not tell you... Read more
Tenant
26th Apr 2024 (9 mo. ago)
R 3
The lettings team at Leaders is extremely polite and helpful. I would specially like to thank Becky and Anthony for all their support and guidance. They were extremely patient in answering all my queries regarding property letting and management. I would definitely recommend Leaders letting team, especially to those who are first time landlords like myself.... Read more
Landlord
18th Apr 2024 (9 mo. ago)
L Pinnick
Staff are so lovely, and the whole experience was really good.... Read more
14th Apr 2024 (10 mo. ago)
A S

As a landlord for the past 8 years with several properties, I decided to rent a house through Leaders, so I would be in a better position to buy when the opportunity presented itself.
I am writing this genuine review not only as a landlord myself but also as a tenant who was under the management of leaders.
All seemed to be well with Leaders until checkout and I was vacating the property, where they completely lacked integrity...
Firstly, it took over 10 DAYS for them to raise any issue with paying back my deposit but after emailing them twice I then got some answers.
They claimed the following:
£450.00 for damages to the fridge which include;
Replacement upper freezer drawer - £60.00
Replacement lower freezer drawer - £65.00
Two replacement middle drawers £120.00
Replacement salad drawer - £35.00
Fitting - £90.00
Compensation for dent in door - £80.00
Firstly, I was completely fine with paying the £80 for the dent, this was a mistake I made. (Lesson learned, don't rush around when you're moving out)
But the rest I was not happy with, especially with the fact I reported a fridge freezer drawer being broken once I moved in before use, which they said they would ensure this was taken note of so It wouldn't be an issue at checkout. (It wasn't noted, but thankfully I recorded everything which came in handy)
In short, after being a Landlord for the past 8 years, I knew with their expensive charges they were trying to pull a fast one. In 8 years I have never tried to take advantage of tenants and quite frankly its companies like Leaders AND the landlords of the property I was living in, that give landlords in general a bad name.
Of course I disputed the expensive deduction of my deposit that Leaders and the landlords of the property put forward with the relevant deposit scheme and... I won.
Leaders don't try and take advantage of tenants. We all knew... Me, you, the landlords, and the deposit scheme that your charges were ridiculous.
This really did not have to be all drawn out, but you insisted.
I will not be recommending you at all from either a landlord's point of view or a tenant's.... Read more
Tenant
12th Apr 2024 (10 mo. ago)
P Ansbro
The Staff at Leaders have been helpful throughout the whole process in keeping us updated on activities. They advised us on the buyers who were applying and took notice of our requests.... Read more
Seller
20th Mar 2024 (10 mo. ago)
L F
Happy experience! Thank you to Emma Elliott who has been so so helpful throughout the whole moving process and kept my mind at ease. You’ve been a star Emma x... Read more
7th Mar 2024 (11 mo. ago)
A mills
Fabulous experience from start to finish. Louise Deakin helped so much at a stressed time of selling my property, very prompt and professional. On the day of completion Louise came to collect my keys to save me taking them to the shop as I had a new born baby which helped massively! Thank you so much to Louise and the team, would definitely use you again!... Read more
Seller
3rd Mar 2024 (11 mo. ago)
A green
I have found leaders and their colleagues to be very efficient and compassionate with any questions I have had about properties that I have been interested in. Always had a call back for my feedback .. I personally spoke to Louise Johnson who was very professional and brochures delivered quickly when selling... Read more
Seller
24th Feb 2024 (11 mo. ago)
T hut
Louise Johnson gave me a fantastic service. Very helpful and kept me in the loop.... Read more
24th Feb 2024 (11 mo. ago)
lubylubylee
Recently went on some viewings with Louise Johnson at leaders Mansfield she was very professional helpful with all my questions about the property’s viewed she knew all that was needed to know about all the property’s felt very at ease with her she very warm friendly agent & I have found a house through her excellent service!... Read more
14th Feb 2024 (1 year ago)
C Barlow
Louise Johnson was fantastic in helping me with my enquiries! Thank you Louise... Read more
14th Feb 2024 (1 year ago)
U Saleem
Very good & peaceful place
Do visit with your loved ones here.... Read more
13th Feb 2024 (1 year ago)
S Malaj
I was the first one that call for an house in Mansfield and they told me that the as soon as the house will be ready for viewing they will let me know , i call again after two days and they tild me the same thing that they have my name i was the first one that make the enquiry and they will call me. I saw today that the house was let agreed . I do not know why they lie to me .... Read more
12th Feb 2024 (1 year ago)
C Pelham
Leaders Mansfield has one of the best rental maintenance processes I’ve seen. It’s online but there is real people coverage which allows for easy submission and good management. Liam Morgan thank you for all your support as property manager. You’re awesome!!... Read more
Tenant
10th Feb 2024 (1 year ago)
C Lawson
Leaders have been my letting agent for almost a year now and they have been great. Liam is always persistent in his attempts to resolve issues on our behalf and keeps us in the loop constantly.... Read more
Landlord
5th Feb 2024 (1 year ago)
Reece
My experience of working as a contractor for leaders has been really good so far. All of the property managers are incredibly friendly, easy to talk to and are always quick and detailed with any maintenance issues. Nothing is ever too much to ask when I need something from them.... Read more
25th Jan 2024 (1 year ago)
C Brooks
Leaders have been fantastic as our estate agents over the past two years. The team is very competent and responds in good time. Thanks in particular to Millie, who has been very helpful in resolving any issues and provides solid advice whenever we have any questions. Highly recommended.... Read more
25th Jan 2024 (1 year ago)
R Atherton
Thank you Leaders, and especially Emma Atkinson, you've been great throughout and always on hand to answer any queries we had before moving in... Read more
Tenant
24th Jan 2024 (1 year ago)
L Metali
Leaders have been managing my rental property for just over 6 months now and the service from Liam my property manager has been of a high standard
He always communicates in a timely manner and has both my interests and the tenants interests at heart
All the documentation and paperwork has been spot on and I wouldn’t hesitate in recommending them to manage your rental property to take the headache out of tenancy management and maintenance... Read more
Landlord
18th Jan 2024 (1 year ago)
H Wells
Leaders have been brilliant from start to finish. My property manager, Laura, has been excellent in helping us resolve our concerns throughout.... Read more
17th Jan 2024 (1 year ago)
D Fisher
If you would like mould, mice and 0 repairs leaders is the place to be, They do not care for the tenants, they will let them selfs into your home when you are not there, raised rent god know how many times in 2 year, buy run down property and covered the whole place in plasters,(couldn’t be viewed in person due to covid). they happily let you live in house with mould that bad it’s growing on clothing never mind up the walls , not to mention having mice for months and they pretty much ignored us when we have reported it, it’s wrong how they treat people! Avoid if you can help it!... Read more
Tenant
17th Jan 2024 (1 year ago)
K mcardle
I had such an incredible experience, The most helpful agents I have ever been through! Becky was Absolutely incredible she was really thorough, the communication was fantastic, very quick and so friendly and helpful! She made moving a pleasurable experience, so I can’t thank you enough for that! X... Read more
Tenant
10th Jan 2024 (1 year ago)
M Street
I have recently used Leaders to find my new rental home.
The team are all so lovely and supportive and got me in for Christmas
Would highly recommend as an agency to let of buy thank marc... Read more
Tenant
25th Dec 2023 (1 year ago)
S Dausch
Real poor support! We have been promised to be sent a video to preview the property. After I haven’t heard anything for a while I followed up and called, in which the estate agent only tried to get rid of me as quick as possible only a “well sorry its long gone, bye”. At least be professional and send an email and let people know, as some really are desperately trying to find a place to then just be left in the dark.... Read more
29th Nov 2023 (1 year ago)
S Pope
Rented a property through Mansfield Leaders for 2 years and couldn’t have wished for a better first home. We had Scott as our property manager for the most of our tenancy and any issues were sorted quickly and efficiently. We then had Millie at the end of our tenancy and she helped make our move out as smooth and hassle free as possible. Thank you very much to leaders and I would highly recommend them.... Read more
Tenant
16th Nov 2023 (1 year ago)
J Anker
Brilliant service from start to finish. I’ve had Beth Seddon as my lettings manager for about a year now and I couldn’t recommend her any higher. Extremely responsive to any requests/issues, very resourceful and quick to offer advice that may benefit me as a landlord. Always on hand to help and very professional. Leaders make my life very easy as a landlord and I can trust they have all parties best interests in mind. Would definitely recommend.... Read more
Landlord
6th Nov 2023 (1 year ago)
D Krastanov
Excellent experience with Leaders Mansfield. Swift response to all my needs. Bethany Seddon did a great job, very helpful and responsive.... Read more
1st Nov 2023 (1 year ago)
C Morrison
Firstly I have to say a huge thank you to Beth for assisting me in my move across country. All of the apps and portals used by Leaders allowed for an easy to use and seamless moving experience going some way to make my move a must less stressful event. Thank you again to Team Leaders.... Read more
30th Oct 2023 (1 year ago)
A Rowe
Would like to thank Bethany Seddon, the company I work for works along side Leaders on a daily basis, it’s alway a pleasure taking a call from her, she helpful and I feel together we get the job done, thanks again Beth - Amanda Rowe... Read more
30th Oct 2023 (1 year ago)
George
Rented a property
Wanted to raise rent up by £100
Problems were not fixed
After moving out they have sent me a bill of £660 claiming the house needed a clean and the garden was left in poor condition.
Would never ever recommend anyone to these nevermind renting a property at all.... Read more
Tenant
11th Oct 2023 (1 year ago)
L Roberts
Always a pleasure working with the letting agent Beth Seddon. Beth is always so polite and positive to work with and always goes above and beyond for the applicants she works alongside. Cannot recommend her services for the company enough!... Read more
Landlord
21st Sep 2023 (1 year ago)
B James
From start to finish I couldn’t rave about the staff at Leaders in Mansfield enough. The whole process of our move was taken care of by Becky, Kane and Emma and every one of them went above and beyond to guide us every step of the way. Our move was made so much easier by them all. Would highly recommend to anybody looking to buy, rent or sell.
Thanks Leaders!!... Read more
16th Sep 2023 (1 year ago)
J Seymour
Good... Read more
2nd Sep 2023 (1 year ago)
D Tillett
I have been working for leaders for a while now and they have been very supportive and friendly. As a contractor they have been very pleased with the progress of the work I have done and continue to do.... Read more
24th Aug 2023 (1 year ago)
J Mason
Hi all I've started doing garage door repairs and installations for leaders. Within one week off doing this we have done the repairs the same day. So between us both I would get in touch with them for any further needs as they get on with it straight away thanks... Read more
17th Aug 2023 (1 year ago)
J Meek
Efficient and reliable property management team. Repairs dealt with quickly with good communication keeping me updated. Thank you.... Read more
16th Aug 2023 (1 year ago)
C Quinn
I have found Melissa extremely helpful in negotiating with my tenant and a great outcome which is beneficial to both landlord and tenant... Read more
Landlord
20th Jul 2023 (1 year ago)
O MBA
One of the stand outs for me is their professionalism. I highly recommend Leaders to any tenant.... Read more
Tenant
16th Jun 2023 (1 year ago)
T Antwi
I had trouble with Leaders at end of our contract. Some staff were very unprofessional. I spoke to Anthony.S thankfully and he was very patient and did explain things to me. He spoke to me professionally and was very soft spoken.... Read more
11th Jun 2023 (1 year ago)
Mac
Very fast at getting us moved in, but had to lie about saying the area around the house will be tidied before we moved in. Ended up blaming next door neighbor's and telling us the landlord wants to leave the rubbish there as it's not his responsibility, so we need to deal with it ourselves.... Read more
Tenant
9th Jun 2023 (1 year ago)
C Chikanya
They are so great in communication. I had the excellent experience.... Read more
18th May 2023 (1 year ago)
R Lodge
My partner and her friend rent a apartment/flat from them and I can say it was so unacceptable the way they treated their customers, they don’t stand buy there words, we told we only could view the property online and we have email to prove that, next thing they told us the property will be ready and freshly painted and decorated but was not it not and mould on the wall, toilet was not working, oven almost fell on my feet when try opening it and we also have pictures to show, all doors handles was falling off everytime you open and close doors, we back up to agencies to talk to them about it and they apologise and say they will contact the manager and try get it sorted but we didn’t even a call back or email to update us on anything, it put us in stress and depression because we arrange move and delivered. Very poor customer service.... Read more
Tenant
2nd May 2023 (1 year ago)
L Garrett
I owe a lot of gratitude to Leaders, for supporting me in the sale of my property. We had a monster of an issue to resolve last minute and both Louise Deakin and Louise Brownley have been absolutely superb. Their friendly, honest and openess can not be faulted. Many many thanks!!!.... Read more
Seller
13th Apr 2023 (1 year ago)
S S
complete soulless robots, no humanity left in them... Read more
3rd Mar 2023 (1 year ago)
Scott
Excellent Property Management Team, they are an absolute pleasure to deal with. Tim in particular was always very helpful.... Read more
16th Feb 2023 (1 year ago)
E Elliott
I’ve recently rented a property with leaders Mansfield. I would like to give a massive thank you to Beth for helping me get the property through a very difficult time. Ant for guiding me through the process. Such a friendly bunch of people. I will 100% rent through leaders again if I need to. Thank you everyone.... Read more
Tenant
6th Feb 2023 (2 years ago)
P Thomas
We work with Leaders lettings in a professional capacity, as contractors. They go beyond to ensure their let properties are in a high standard. If we find areas that need addressing, they deal with it immediately. Very impressed with the high attention to detail and would recommend. Well done to Craig and his team in Mansfield.... Read more
24th Jan 2023 (2 years ago)
M Gordon
Melissa has been looking after my property for several years now, and always gets things sorted... Read more
Landlord
5th Jan 2023 (2 years ago)
M Green
Thank you to the Mansfield branch for a Fantastic service very
helpful and friendly would highly recommend this company for all ypur property needs... Read more
19th Dec 2022 (2 years ago)
C brown

Leaders Mansfield so far has been one of the most friendly and helpful letting agency I have ever used.
The letting process was well managed, the process of signing up essential services like gas electricity etc was made easier by leaders bringing all the services direct to my inbox.
My Property manager is Melissa Foreman, she's extremely quick and professional when helping with issues.
Melissa has gone above and beyond helping me manage the property I'm renting. When I first moved in I had a mix up with the gas company and they took a massive direct debit from me which left me short to be able to pay my rent. Mellissa managed the whole situation and kept my landlord in the loop tell I was able to retrieve the money back from the gas company, so I could pay my rent.
Even recently I've had an electrical issue with the shower, Melissa sorted out straight away.
I'm a registered disabled person, and it gives me great comfort to know their are people like Melissa out there that look after Tenants and Land lord(s)/Lady(s) fairly and correctly.
100% recommended Leaders Mansfield... Read more
Tenant
2nd Dec 2022 (2 years ago)
C Wilson
Absolutely fabulous, Louise Brownley and Louise Deakin have been outstanding and very patient with my house sale due to a non compliant joint owner. Then Yvonne Cranny took over after offer, absolutely brilliant, went above and beyond. I can't recommend them enough - outstanding service A++++, thank you so much xxx... Read more
Seller
11th Nov 2022 (2 years ago)
D Wells
The service from the letting steam was exemplary. The team went out of their way to help try and find a suitable property for my wife and I at very short notice. They were incredibly reassuring and sympathetic. Thank you to everyone there, especially Beth!... Read more
Tenant
4th Nov 2022 (2 years ago)
L H
Brilliant company. They're always very helpful.... Read more
28th Oct 2022 (2 years ago)
V Zukic
Always very pleased with every aspect of the service from the Leaders in Manchester. Rosey Turner always provides, timely and professional but also personable service, for which I am so grateful.
Vesna Spasojevic (Zukic) owner... Read more
Landlord
24th Oct 2022 (2 years ago)
Scott
I have worked with Leaders as a contractor for a few months now, and they are the best agent I have worked with. Friendly staff and a pleasure to deal with. Melissa in particular has been a delight.... Read more
20th Oct 2022 (2 years ago)
C Hayward
Couldn’t be more pleased with our new home, excellent service throughout the whole process from start to finish. Especially on the day upon picking the keys up and finalising everything Emma and Natasha was very welcoming, friendly and professional. Highly recommend estate agents.... Read more
7th Oct 2022 (2 years ago)
EmilIa
Melissa has been so helpful throughout our tenancy with all repairs and queries! She is a credit to Leaders, thank you.... Read more
Tenant
6th Oct 2022 (2 years ago)
C Wilson
Made a fake appointment for my wife and I to view a property... Read more
13th Sep 2022 (2 years ago)
A parke
Melissa has been nothing less than great in helping sort out a number of repairs needed at my flat, can’t thank her enough for everything!... Read more
Tenant
31st Aug 2022 (2 years ago)
N Houston
Hi I recently had some valuable help from one of your staff Melissa Forman, she helped me with my very first letting fantastic help and support, thankyou very much Melissa from leaders mansfield branch.... Read more
Landlord
31st Aug 2022 (2 years ago)
A Ghimisi
I am really pleased how Property Management has dealt with my issues of the rented property. Melissa is very friendly and helpful. I was impressed how fast and efficient they sort them out. Thank you, Melissa. Alexandra... Read more
Tenant
18th Aug 2022 (2 years ago)
J Ford
Leaders have managed our rental property for nearly 11 years.
The current property manager Melissa is excellent. If there are any issues she lets us know immediately and helps to resolve them in the most appropriate way. Just what is required.
Routine activity like Gas Safe inspections are all organised for us.
The tenants have been long-term but on the few changeovers that have occurred they have found new tenants very quickly.... Read more
Landlord
15th Aug 2022 (2 years ago)
L Massey
I have been a client of Leaders for some time.I must note this was not by choice, the agent I was using was taken over by Leaders. The service has been very mixed and that is being polite! I was actually considering moving to another agent, then along came Melissa!!! I am finding it difficult to find enough superlatives to describe the level of service that Melissa has provided both to me and other members of my family who also have properties with Leaders. She is efficient, forward thinking, returns calls when she says she will and all this is delivered with a happy positive attitude. I could continue with praise but I think to sum it up, she is just the best. Thank you very much I consider myself lucky to have you managing my property. I hope Leaders realise what you add to their business and value you accordingly. Thank you.... Read more
Landlord
10th Aug 2022 (2 years ago)
S Arnold
I have recently purchased my first property which was listed with Leaders.
From the outset, the team were brilliant in dealing with my offer and kept me informed at each stage. Once the paperwork had been completed, I then appointed the wonderful Yvonne from move management team who was my go-to for all queries! I had some issues with my solicitors at the latter stages of my completion and Yvonne was so supportive during this process - I cannot thank her enough.
Based on my experience, the team at Leaders made a stressful process as hassle free as possible and I would recommend them without a doubt. Thank you.... Read more
Buyer
9th Aug 2022 (2 years ago)
L Standage
I have nothing but praise for both Beth and Tim for helping move from 1 property to another. Beth for finding me somewhere to live very quickly after having to leave my current address, Tim for explaining and going through everything regarding both properties. And both for their understanding of my situation, I truly can not thank either of them enough for everything they have done.
Looking to Rent? Then these guys (Leaders) are the estate agents to go with. 5 ? is not enough.... Read more
Tenant
28th Jul 2022 (2 years ago)
N Jason
I give Leaders a 5 out of 5 because they have always been very helpful. Everything was easy and quick and solved all the problems.
Thank you to Melissa Foreman, the realtor, who helped us throughout the process.... Read more
25th Jul 2022 (2 years ago)
S Davis
Polite chatty.... Read more
20th Jul 2022 (2 years ago)
H Hi
Leaders have been managing our property since March 2022. The service thus far has been exemplary, and the team have been fantastic from the outset in finding and getting a suitable tenant, to managing the process and dealing with any day to day queries. We cannot thank Melissa, who is our Property Manager, enough. She has always been polite, professional and efficient in managing the whole experience. Nothing has been too much trouble for her and she works hard to ensure that everything runs smoothly. We would have no issue in recommending Leaders to anyone looking to let a property.... Read more
Landlord
19th Jul 2022 (2 years ago)
R Flintoff
Craig has a brilliant team!
Working for Leaders has been really easy, they are very effective at communicating and very very organised.
Craig, Melissa, Jade, Laura and Tim have all been a joy to work for.... Read more
17th Jul 2022 (2 years ago)
C robertson
Great company to deal with ! Would recommend... Read more
14th Jul 2022 (2 years ago)
G Lucis
It's always a pleasure dealing with the staff at Leaders Mansfield.... Read more
12th Jul 2022 (2 years ago)
K Princa
Just recently started to work for leaders as a contractor and my experience so far has been very positive. Both sales and lettings team members are very friendly and professional, everyone always greets me with a smile and nice chat!... Read more
6th Jul 2022 (2 years ago)
L Ion
I have a very good experience with the staff form Leaders they are very friendly, very welcoming, they help me with everything. And the most important thing they helped me to find a perfect home for me and my family. ??????... Read more
Buyer
2nd Jul 2022 (2 years ago)
K Taylor
We’ve just moved into our new house today. Honestly it’s been the best and easiest process ever especially for a rented property. They help sort every last little detail out, special mention to Beth she was honestly so helpful to anything we needed answers for. I couldn’t recommend a better company to go with.... Read more
Tenant
28th Jun 2022 (2 years ago)
Q B
Honestly such an amazing group of people that made finding and moving into our new home so easy, I highly recommend? Beth was extremely helpful as well??... Read more
Tenant
28th Jun 2022 (2 years ago)
E Hunter
Leonie has been fantastic at helping us with our new rental property. She kept in touch and got everything sorted very quickly! Would highly recommend.... Read more
Tenant
23rd Jun 2022 (2 years ago)
N Sweeney
Business and service are measured by the quality of the people, along with performance of the service delivered.
Since Melissa Foreman has been my contact name I can say that my opinion of Leaders has changed for the better.
Melissa is polite, patient and very professional, providing a prompt and positive response to any issues I have had.
I now feel as though I am in the best of hands and total trust has been established... Read more
Landlord
22nd Jun 2022 (2 years ago)
D Randall
Very helpful now I am buying an apt they are looking to secure one at the price I wish to pay ,Ryan was very informative.... Read more
Buyer
10th Jun 2022 (2 years ago)
A eardley
absolutely brilliant service from initial phone call to completing. was a pleasure to deal with Beth and Becky, nothing was to much trouble, any questions answered straight away. a brilliant experience and everything went perfect. thank you all so much.... Read more
1st Jun 2022 (2 years ago)
W Supatti
All the staff at leaders have been lovely and made us feel so settled in our property, when we had to report repairs it was dealt with the same day. Thanks for the great service!... Read more
Tenant
30th May 2022 (2 years ago)
P Cooper
Great service, we have been very pleased with everything since we moved into our property. Things are dealt with quickly and efficiently and excellent customer service, especially impressed with Craig, very polite and friendly and can't do enough to help.... Read more
30th May 2022 (2 years ago)
J Leverton
Rented a property from leaders last year, great service, fantastic staff.
Would defiantly recommend and use again if needed.... Read more
Tenant
30th May 2022 (2 years ago)
J Taylor
Bethany seddon brilliant estate lady very kind and welcoming and quick at responding... Read more
24th May 2022 (2 years ago)
S Griffiths
Great estate agents prompt and effective, especially with maintenance repair issues I’ve had when moving into my new rental.... Read more
Tenant
24th May 2022 (2 years ago)
P Taylor
Thank you for all your help especially Louise would recommend Leaders Mansfield.... Read more
20th May 2022 (2 years ago)
N Budica
The best Agency that I work with for the past four years, very professional and polite, I say they are the best that you can find with attractive prices!... Read more
18th May 2022 (2 years ago)
H WINFIELD
Melissa has been extremely helpful and professional and has sorted many individual issues that we had in a quite unique and sometimes stressful situation. Would highly recommend Leaders... Read more
18th May 2022 (2 years ago)
L Guy
Excellent service, Laura was a pleasure and helped us through the process brilliantly. Would definitely recommend if your looking for great staff and smooth process.... Read more
18th May 2022 (2 years ago)
L Ashton
Leaders have been managing our property for over four years. Recently Craig Newton from the Mansfield branch has been managing the property - he is excellent! His communication has been outstanding and he has gone above and beyond to look after our property!... Read more
Landlord
15th May 2022 (2 years ago)
J Jeffery
As a first time renter Leaders made is easy and fast to be able to move in as fast as I can. All staff were very helpful and answered any questions I had for them.
I highly recommend going through Leaders if looking for estate Agent.
Would like to stay thank you to Beth who helped every step of the way... Read more
Tenant
14th May 2022 (2 years ago)
D Cowell
Thank you to the team who deal with rentals - you are all amazing. Nothing was too much trouble and you are all so helpful. Even silly little enquiries were dealt with professionally and in a timely manner. I would have no hesitation in recommending Leaders rental team to anyone looking for a property to rent. Thank you we are looking forward to moving in now.... Read more
Tenant
11th May 2022 (2 years ago)
Arj
Leaders have been very professional and efficient in the management of my property. Very satisfied and happy with their overall service. I would like to also give extra credit to Melissa Foreman for going above and beyond in assisting me with the management and maintenance of my property. Very impressed with her professionalism, efficiency and service. Highly recommended!!... Read more
Landlord
11th May 2022 (2 years ago)
A Moon
I can't thank bethany at Leaders Mansfield enough. Throughout my whole experience she has been faultless, emailing when she said she would, answering all my queries and just being understanding of my needs. True asset to the company.... Read more
9th May 2022 (2 years ago)
B Apenteng
I am giving leaders a 5 star rating because of their amazing service and the staff members are very lovely and polite, I recommend leaders to anyone who’s looking to rent or to buy properties.... Read more
28th Apr 2022 (2 years ago)
G Newton
First time using Leaders. Fantastic customer service from the start knowing that we desperately needed a property for our family. They went out of their way to secure this for us within just a few hours of ringing up about it. I highly recommend this estate agents ????... Read more
Tenant
20th Apr 2022 (2 years ago)
B White
Leaders have been absolutely fantastic every step of the way. Melissa in particular has been very helpful and always there if you need assistance. Highly recommend. 5 stars!... Read more
20th Apr 2022 (2 years ago)
M Twain
!!!!AVOID!!!! not even 1 star - Worst company to deal with especially Becky. Dont get stuff sorted for you when it is urgent, I had to go out my way to make sure a property was safe for my pet because 'she forgot' and never listens. I was expected to live in a property which was covered in mould and damp and she tried to blame it on me when a contractor was finally sent out even they were baffled with her lack of knowledge. After the lack of duty and care from her I have now had to pay for it to be resolved as they treated me like a mug and took nearly £1k of a heavily pregnant women who is currently living of SMP!... Read more
Tenant
19th Apr 2022 (2 years ago)
J D
customer service below criticism, no professional ethics... Read more
19th Apr 2022 (2 years ago)
D D
absolute lack of professionalism, phishing of personal data, they disconnect during a conversation, no interest in the client... Read more
19th Apr 2022 (2 years ago)
T Cooper
First time using Leaders. They got me a Tenant for my property.By the time
I’d drove home!! They all seem very friendly and professional, and if I get anymore rental properties in the area. Leaders would definitely be my first
port of call. Many Thanks... Read more
Landlord
14th Apr 2022 (2 years ago)
J Edwards
Melissa at leaders is a great property manager ,very efficient and pleasant and nothing was too much trouble... Read more
14th Apr 2022 (2 years ago)
A Maddison
Beth was so helpful and friendly throughout the whole process, made things much easier!... Read more
9th Apr 2022 (2 years ago)
A Whibberley
Moved into a rental property in September and everything was so easy and smooth, Beth was so good and always kept me informed as to where things were and what I needed to do. Nothing was too much, Beth was amazing throughout the entire process and I cant thank her enough .... Read more
Tenant
9th Apr 2022 (2 years ago)
A Mitcherson
Excellent service, friendly knowledgeable and caring staff.... Read more
4th Apr 2022 (2 years ago)
N Hughes
Becky at Leaders provided an excellent service, explaining all my options and stages of the process to rent my house out.
I wouldn't hesitate to recommend Leaders in the future.... Read more
Landlord
31st Mar 2022 (2 years ago)
H Quelch
My dealings currently are with Melissa Foreman who is unfailingly pleasant, polite and, above all, helpful. When discussing a specific issue this morning her suggestions were considered and constructive. I am very happy with the way she is managing my properties.... Read more
Landlord
31st Mar 2022 (2 years ago)
Z Carter
My dad rents a house through Leaders. Melissa is the property manager for it and he has no issues at all. All enquires are dealt with by Melissa quickly and professionally. He had issues with previous letting companies so this is a big relief and confirmed that he made the right choice when he swapped to Leaders.... Read more
Landlord
29th Mar 2022 (2 years ago)
R Okure
Great company, rented through other agencies previously and non have even come close to Leaders Mansfield. Everyone in the office is lovely especially Melissa who I deal with mostly, always helpful and communication is spot on.... Read more
Tenant
29th Mar 2022 (2 years ago)
P Mates
Having used Leaders before via their East Grinstead Branch many years ago and the friendly manner in which Ellie helped me there years ago I had no hesitation in using them again after relocating. Melissa at Mansfield answered all the questions I had in a positive, knowledgeable and friendly manner. I look forward to using leaders again in the future.... Read more
29th Mar 2022 (2 years ago)
S Smith
Leaders Mansfield have provided rental property management services for me over the last two years, Melissa Foreman being the assigned Property Manager has been fantastic, very responsive and has provided exactly what has been required.... Read more
Landlord
29th Mar 2022 (2 years ago)
H Rh
Very happy with the help and support of Leaders when we were trying to relocate from london
Special thanks to Leonie Croft who was always there to sort out things for us ,she’s always bubbly ,happy and helpful
Appreciate her for the confidence she showed even thou she was new to her job
Thanks to Beth and Emma too who were always happy to help in the absence of Leonie
All of them are very friendly
Would definitely recommend Leaders to our friends and also continue our relationship by buying a house too soon with the support of Leaders... Read more
18th Mar 2022 (2 years ago)
J Ward
Amazing service, very helpful and delightful staff who go out of their way to help and they made the process so easy for a first time tenant. I would highly recommend them to anyone.... Read more
Tenant
7th Mar 2022 (2 years ago)
E Edwards
Simon from leaders has been the most kind and helpful person in search for perfect first time home! From getting information about the property to viewings we’ve finally found our first home after being messed around by other agents elsewhere!
Thankyou so much Simon... Read more
Buyer
25th Feb 2022 (2 years ago)
K Harpham
Great service from Craig. Very professional, helpful and supportive throughout. Would highly recommend. Thank you very much.... Read more
21st Feb 2022 (2 years ago)
S Gloves
Many thanks for a smooth letting experience. Repairs dealt with fast and also quick return of our deposit.... Read more
Tenant
20th Feb 2022 (2 years ago)
C Monk
First time using the Leaders team, the experience was exceptional and will definitely be using them again.
Scott was very professional and helpful throughout the entire process. He answered any questions or queries that I had straight away and was very kind and understanding. Would definitely recommend him!
5 out if 5!... Read more
18th Feb 2022 (2 years ago)
A Seery
Melissa, has been fantastic at leaders. Communication is always brilliant. Highly recommend!
Updated - now 3 stars due to poor communication by Scott and lack of customer service focus.... Read more
17th Feb 2022 (2 years ago)
L Buckland
After a rocky start with a few property managers, Tim Hemlock took over and from then on, everything was executed to the highest standard. Tim was excellent in his communications with me and every query or question I had throughout my time with Leaders was dealt with promptly and in detail. As a landlord, it was important I knew what was happening with both my tenants and my property - Tim never failed to help me when I needed it which gave me true peace of mind. Thank you again Tim for all your help.... Read more
Landlord
15th Feb 2022 (2 years ago)
M Turner
A big thanks to Craig at Leaders Rentals for all his hard work and perseverance in a change over of tenants. Was a frustrating few months but his regular communication and help in fighting our cause was very much appreciated.... Read more
Landlord
2nd Feb 2022 (3 years ago)
M Stewart
Great service and Craig was extremely helpful and professional in our lettings experience... Read more
Tenant
31st Jan 2022 (3 years ago)
? TV
Nice customer service... Read more
30th Jan 2022 (3 years ago)
A Jowett
I used Leaders services to do a tenant find and they were great. We had a really challenging time during completion of required works and the Leaders team were really great 11/10 to Beth for helping hugely with the challenges!... Read more
Landlord
17th Jan 2022 (3 years ago)
Lisa
So impressed, absolutely brilliant customer service and Craig was friendly and efficient. I would definitely recommend using Leeders. Thank you... Read more
14th Jan 2022 (3 years ago)
S Baker
Could not possibly wish for better communication whilst moving home.
We had a few little blips in the road but a HUGE thank you to Emma, Becky and Beth for constantly going above and beyond for us!
Would 100% recommend. Not one bad word to say about Leaders or their employees.
Fabulous people. Thank you so much!... Read more
14th Jan 2022 (3 years ago)
N David
Usually I hate moving but with Leaders it was a smooth and easy process, the staff was extremely professional and helpful, I has been provided with all information and necessary help, Highly recommend.... Read more
Tenant
13th Jan 2022 (3 years ago)
J O'Brien
My experience from the offset was great. Beth was very understanding and accomodating, she went the extra mile to ensure my let agreement went ahead. Would highly recommend anyone to use this Estate Agents from the experience I had.... Read more
Landlord
13th Jan 2022 (3 years ago)
info
Great service, friendly staff and always a pleasure to business with. I would definitely recommend.... Read more
12th Jan 2022 (3 years ago)
C Barber
The team at Leaders Mansfield have been so thoroughly helpful in helping me let a flat. One of the few agents in the area that you dont need to constantly chase up (in fact most times they phoned me). Professional, friendly and efficient. Can’t recommend enough.... Read more
Landlord
11th Dec 2021 (3 years ago)
L Howard-Dobson

We rented our property through Leaders Mansfield from August 2018-September 2020.
When we signed the lease, we asked to pay a deposit as we always had done previously when renting properties because we had the funds available at the time. We were told that we could not, and if we wanted the particular property, we had to take an option which Leaders call an NDO (no deposit option) - they explained that this was instead of the deposit but acted essentially as a deposit, the difference being that it is non refundable. The NDO payments are paid monthly, so we had £50 added to our rent for the duration of our tenancy, this totalled £1300 which was not returned at the end of our term.
If we had been offered a deposit option, we would have paid around £800 and had it returned to us. We later discovered that it is Leaders who keep this extra money - it is essentially another stream of income for them, we also discovered when challenging a number of issues and ultimately them trying to rip us off at the end, that we should NEVER have been forced into taking this route as the NDO is 'optional' and apparently, changeable at anytime during the tenancy.
To add to this, during our time living there we raised a number of health and safety issues in the house, including a very sharp crimped metal pipe sticking out of the kitchen floor, which was a serious hazard to our at the time, toddler. They sent around their 'handyman' who proceeded to cut into it in an attempt to fix it, and in doing so, because he had not checked what the pipe was, realised it was a live gas pipe and ended up running through the house shouting that we needed to get out - at the time I had a newborn baby, a toddler, a friend and 2 other children in the house.
The second time said 'handyman' came, we had a leak in the roof, he started to investigate by hacking into the kitchen ceiling, in doing so he discovered that underneath the boarded ceiling was artex, which he informed me probably meant it contained asbestos - he then promptly continued hacking away, filling the kitchen and hallway with asbestos dust. I told him to stop immediately and called Leaders, they were hesitant to react in anyway until my husband had to call them and demand we had the roof sealed and professionally tested - it turned out that there was indeed asbestos in the ceiling. Leaders offered no help, we had to request that the ceiling was secured and the property be cleaned - they agreed but this meant we had to move out of the house for 2 days - no rent was compensated.
All of the downstairs doors contained single pane glass - which doesn't meet legal requirements for rental properties, as we had 2 small children running around all day, we asked that this be changed to meet requirements and ultimately make it safe for my children to be children in their 'home', we asked and chased more times than I can remember during the time - this was never done.
The bannister on the stairs also did not meet the legal requirements, as the gap between the panels exceeded the maximum safe distance by 4x - I know this as I had a health and safety officer out to the house because I was so concerned by some of the issues, and I felt I wasn't getting anywhere with Leaders rectifying them. Again, as we have small children, this meant that if they had fallen, they would have slipped through the gap of the bannister to the wood floor below - they of course found this fun and they could climb through at the lower level. We asked and chase many times for this to be corrected as well - it was never done.
A month before we decided to move out - they increased the rent by £50/month!!
There were many additional issues which I won't continue to list, however we made our final rental payment and were told that the account was up to date. Recently, I have begun to be chased intensely by debt collectors for a sum of £36.79 - when I contacted Leaders they have informed me it is for a portion of the 'optional' NDO payment for our final month of rent - and they refuse to waive it!... Read more
Tenant
10th Dec 2021 (3 years ago)
M Khalid
I needed a property for renting for our staff (nurses) and having rang various agents in Mansfield it often turned out the properties were of poor standard. By chance I rang Rebecca Crowther at Leaders and she found me a lovely 3 bed apartment.
Rebecca, I just wanted to say a big thank you for organising the apartment for rental in a quick and professional manner. You are an asset to Leaders.
Really appreciate it.
Kind Regards
Mo Khalid... Read more
Landlord
3rd Dec 2021 (3 years ago)
D Lowe
Great service, highly recommended... Read more
29th Nov 2021 (3 years ago)
M Levick
Great service from Craig and the team. Thank you so much... Read more
28th Nov 2021 (3 years ago)
W Breen
My experience working with Leaders has been fantastic. I cannot thank Beth enough for her support from start to finish. My experience with other estate agents was not the best and when highlighting my current situation she was on the phone as soon as an opportunity came up and I have now moved in and very happy. Thank you Beth and Leaders. Strongly recommend this company for anyone looking to rent and move home. A very happy client.... Read more
Tenant
23rd Nov 2021 (3 years ago)
G Lily
We had a great experience with Leaders! Bethany especially was great with getting us in the house! She was very professional and amazing to deal with. Very quick responses and answered all questions I asked ????... Read more
Tenant
23rd Nov 2021 (3 years ago)
S White
Very helpful staff would definitely recommend... Read more
21st Nov 2021 (3 years ago)
J Meektrekker
Excellent service and all the staff at Leaders are of a very high professional standard and always very helpful and supportive.... Read more
20th Nov 2021 (3 years ago)
R Harpham
Great team, always give really good service. Thank you Leaders... Read more
15th Nov 2021 (3 years ago)
D Smith
Excellent and professional service from Leaders for the letting and management of our property.
From day one they guided through all the requirements and and advised us of the progress regularly.
Very responsive to queries and communications are excellent.
Thank you to Becky for arranging the letting and to Tim and Craig for managing the property.
We have no hesitation in recommending them for your letting or sales requirements.
5 Star service!... Read more
Landlord
10th Nov 2021 (3 years ago)
M STARMER
I’ve been working for leaders as a private contractor for the past year . The staff are friendly and very helpful and I always get a warm welcome.
5/5 it really is a great company to work for ????... Read more
8th Nov 2021 (3 years ago)
R Gill
Asset have recently joined Leaders of Mansfield as property maintenance contractors, and our experiences have been really positive. Leaders are a pleasure to work with, responsive, have a really professional yet personal approach, and have a great understanding of the market sector. I would highly recommend them to other contractors and also to prospective landlords and tenants alike. Top job guys!... Read more
8th Nov 2021 (3 years ago)
M Cook
A Very professional service from start to finish. Very friendly and helpful staff
Would definitely recommend for a stress free moving experience ????????... Read more
8th Nov 2021 (3 years ago)
S West
I would advise anyone to use leaders, very professional and helpful.... Read more
8th Nov 2021 (3 years ago)
K Azar
I have been with Leaders since January 2020 and have received excellent service from all their staff. Melissa is my Property Manager and I have found her to be extremely professional, understanding and quick to deal with any issues that have arisen. I highly recommend Leaders... Read more
Landlord
29th Oct 2021 (3 years ago)
A Napierala
Just sold my property. Great service and price, no messing about and Lisa sales valuer got us what we wanted. Definitely recommend and local to Mansfield.... Read more
Seller
24th Oct 2021 (3 years ago)
L rowton
Moving for the first time is stressful and can be worrying when things aren’t right with the property but Tim hemlock helped in every way possible and turned our worries into his and sorted everything out within days making sure we were all ok he’s helpful responsive and his customer service is tip top thanks again 5 stars all the way... Read more
Tenant
17th Oct 2021 (3 years ago)
NIG1984
First time landlord who received sound advice when required from the property manager Laura Sanders, also ensured her time was made available to discuss matters when needed.... Read more
Landlord
9th Oct 2021 (3 years ago)
O ives
Me and my other half was moving into our first home with leaders and was worrying about everything but Tim hemlock took it in his stride in the most polite and professional way anything we needed he was responsive and would call back within hours he’s been a life saver with getting the property sorted 5***** what a brilliant man... Read more
Tenant
5th Oct 2021 (3 years ago)
Liz
They let people in your property without your permission then say its ok .... Read more
Landlord
24th Sep 2021 (3 years ago)
J Gidlow
Mayo Oliver is amazing thankyou... Read more
16th Sep 2021 (3 years ago)
W Jakubowski
Thank you for your professional work. Great Agency, kind people. The best letting agents in my opinion. Thank you... Read more
Landlord
6th Sep 2021 (3 years ago)
W Totki
Great Agency, full professional... Read more
31st Aug 2021 (3 years ago)
P Nightingale
Another successful tenancy arranged for my property and with only four days to turn it around before the new tenants, blimey! Melissa, take a breath :)
Melissa was on it. Almost as the old tenants were giving notice Melissa had new tenants lined up. Plus she arranged for a cleaners, plus carpet cleaning throughout and at sensible prices too.
Thanks to Melissa (and team?)... Read more
Landlord
26th Aug 2021 (3 years ago)
A Huang
After going through a nightmare with another letting agent, Leaders save my life and I can't thank enough for Melissa's responsible, proactive and professional work. She handles problems and responses to emails in time and always on top of all issues. If I ever own any other property in Mansfield, Leaders will be my first and only choice. Melissa is highly recommended for providing letting management. She is gentle, polite with good manners in every aspect.... Read more
Landlord
13th Aug 2021 (3 years ago)
E Duszynski
!!!!AVOID!!!! not even 1 star - Worst company to deal with especially Laura Sanders. Dont get stuff sorted for you when it is urgent, I had to go out my way to make sure a property was safe for my pet because 'she forgot' and never listens. I was expected to live in a property which was covered in mould and damp and she tried to blame it on me when a contractor was finally sent out even they were baffled with her lack of knowledge. After the lack of duty and care from her I have now had to pay for it to be resolved as they treated me like a mug and took nearly £1k of a heavily pregnant women who is currently living of SMP!... Read more
Tenant
11th Aug 2021 (3 years ago)
R Tarry
Great estate agents!
I had to move out very fast due to last minute life changes and leaders were very helpful and found me a place to live, within a month everything was sorted. Special thank you to Scott Glover for helping me along the way, I was new to this and I had many questions and he was very helpful and always took the time to help.
EDIT - as of now I have moved out but Leaders were always there to help with any questions. Still a 5 star service, no complaints.
Thanks Team.... Read more
Tenant
11th Aug 2021 (3 years ago)
A Hussain
Absolutely horrible place to rent, very unprofessional when calling to report a problem no one is available getting bounce from one person to another no one has answers. We have tried to get blinds for over a month still no reply back, the shower is blocked no one has contacted us back after calling several times. I encourage everyone to stay away. Do not recommend.... Read more
Tenant
6th Aug 2021 (3 years ago)
C Farnsworth
Recently Rented a property from leaders, nothing but professional with Outstanding members of staff made the process super easy would highly recommend for anyone looking for a home.... Read more
Tenant
4th Aug 2021 (3 years ago)
E Holmes
Melissa Foreman is very responsible, professional young lady, very helpful on the letting side of leaders.
Louise Brownley a very professional lady on the sales side of Leaders Estate Agents. we had leaders to manage are property whiles letting then we put the property up for sale with them and they was very helpful throughout the sale kept us informed with every move of the sale, very hard to do , due the the coronavirus regulations.
Thank tou very much Leaders over the years we have been with your agency,... Read more
Seller
15th Jul 2021 (3 years ago)
K Davis
Melissa at leaders has been a massive help towards me already through the first month of myself and my partner renting, she is so friendly and responds to any query I have so quickly, has an excellent telephone manner and always wants to help :)
The whole team at leaders have also been very helpful and lovely to speak to whenever i have needed them :)... Read more
Tenant
6th Jul 2021 (3 years ago)
S cook
Laura from leaders is the most professional, polite, understanding,helpful lettings manager we have ever dealt with and we would highly recommend her to anyone thats looking to rent a property. She's amazing and very thoughtful in helping her tenants as well as her clients. Thank you Laura we really appreciate everything you've done for us and helped us with.... Read more
Landlord
1st Jul 2021 (3 years ago)
C Blount
I was previously a tenant and I was always more than satisfied with the service!... Read more
Tenant
23rd Jun 2021 (3 years ago)
S Foster
Would recommend craig and hi team to everyone very professional and pleasant... Read more
23rd Jun 2021 (3 years ago)
P Screaton
Great service from Craig and his team... Read more
22nd Jun 2021 (3 years ago)
A Ghosh
Great service especially by Scott Glover, property manager, highly recommended.... Read more
19th May 2021 (3 years ago)
MrPeggypegg
Great company, great communication and more importantly great people to deal with. It really is a pleasure dealing with them. Would highly recommend them.... Read more
18th May 2021 (3 years ago)
S Leaper
Rather un helpful... Read more
15th May 2021 (3 years ago)
S m
I've lived at a property managed by these for the past 10 years.... They always delt with maintenance problems swiftly and professionaly.
There fair and a great company to have has your property managers.... Read more
Tenant
13th May 2021 (3 years ago)
L Brewitt
Leaders made us feel very welcome the communication was fab just a great experience all round ????... Read more
12th May 2021 (3 years ago)
K Sanders
Outstanding service! Could not thank them enough for the amount of help they have given in regards to property management.... Read more
Landlord
5th May 2021 (3 years ago)
C Lawson
Fantastic service from Melissa and the team. Always keeping us in the loop and ensuring the property is maintained to the highest standards.... Read more
Landlord
5th May 2021 (3 years ago)
A wright
Staff are very bad at communicating, was offered a property straightaway after explaining circumstances and was quick to take money off me but everything else had to be chased up by me every single day as we were never told anything which resulted on us being delayed moving by two weeks, only good feedback would be the manager who i spoke to at the very end who got every thing sorted in a couple of days but all the other staff are incompetent... Read more
Tenant
30th Apr 2021 (3 years ago)
R Mister
Great service, Craig was very helpful.... Read more
28th Apr 2021 (3 years ago)
S Spalding
Been with leaders for years and they use good quality repair men who leave a nice clean job .There is an app to log any repairs . Friendly staff who are only happy to help you as tenants. Super happy... Read more
Tenant
26th Apr 2021 (3 years ago)
I Harpham
Excellent service from Craig, so helpful and professional, always happy to answer any questions we had! Thank you!... Read more
25th Apr 2021 (3 years ago)
T Overton
I do work for leaders Mansfield and they are very professional and friendly too work with never had any issues at all 5 starts from me keep it up... Read more
24th Apr 2021 (3 years ago)
P Kerry
Melissa my contact point at Leaders has been very helpful and professional keeping me up to date with my tenancy, highly recommended.... Read more
Tenant
23rd Apr 2021 (3 years ago)
S Grayson
I appreciate the help and the service I received. Would definitely recommend to a friend.... Read more
17th Apr 2021 (3 years ago)
J Doe
Amazing service throughout the whole journey thank you all.... Read more
16th Apr 2021 (3 years ago)
A Ink
We rented with Leaders and we are absolutly happy with all this experience,all the people where awesome and our agent,Melissa was more than amazing helping us thru every step of everything.
Thank you Leaders for this pleasant experience.
We warmly reccomanding this agency.... Read more
Tenant
16th Apr 2021 (3 years ago)
L Foreman
Whenever I have had to contact Leaders lettings in Mansfield I have always found them to be very professional, efficient and always respond quickly to any correspondence. The staff are always polite.
I would always recommend Leaders for landlords/tenants as a first choice.... Read more
Landlord
16th Apr 2021 (3 years ago)
E Coleman
Never rented before so had a few questions. The team were more than happy to help and really put me at ease. I'd definitely recommend!... Read more
Landlord
15th Apr 2021 (3 years ago)
R Emmonds
Fantastic company to work with, exceptional communication throughout... Read more
15th Apr 2021 (3 years ago)
M mods
They don't care about how the landlords treat the tenants we have been through hell with these and
We have had to result in the council helping us, me my partner and 2 kids sleeping in a living room, because we had no heating, water coming through the ceiling and live electric wire sticking out the wall, wasnt until environmental health deemed this unfit to live that we was able to get ourselves out of there and know they have a court case on there hands... dont use them..AVOID... Read more
Tenant
8th Apr 2021 (3 years ago)
L Kemp
Very good estate agent to work with, we have had a good working relationship for some time now and would highly recommend.... Read more
15th Mar 2021 (3 years ago)
B Coleman
It’s my first time renting out a property and Becky at Leaders Mansfield guided me every step of the way. Becky is extremely informative and patient and answered all of my questions and worries. If Becky said she would do something she did it , usually within the hour. A very positive experience so far . I think Becky went above and beyond her duty to reassure me.... Read more
Landlord
13th Mar 2021 (3 years ago)
J Straw
I would just like to say how outstanding this professional company is!!!
ALL the staff do a fantastic job of keeping you updated, any questions you have they always go above and beyond for their clients.
I have just recently moved into my new house and words cannot describe how easy leaders have made this move for me and my partner.
I would definitely recommend this company!
Especially if you are looking for a hassle-free move.
Big big thank you to ALL the staff at leaders you do fantastic work. Especially through these challenging times, you should all be proud.
BEST ESTATE AGENTS FOR MILES !!!... Read more
12th Mar 2021 (3 years ago)
K Holehouse
The process of finding and letting a property through Leaders has been seamless, very quick and efficient. Thank You... Read more
Landlord
11th Mar 2021 (3 years ago)
A Shaw
Used the fix a repair portal to let the landlord know of a couple of issues that had arisen with the property which was easy to use and upload a photo. Craig Newton was very prompt with emails in reply and sorted out a contractor within a day or so who resolved one issue there and then. Thank you for a quick response and a great service.... Read more
Tenant
5th Feb 2021 (4 years ago)
T Jones
I've been with leaders for over 15 years which probably says it all (there's never been any reason to change agents)and they've always provided a great service. All the staff have always been really helpful, and just get on with the job of managing the properties, which is what you want.... Read more
Landlord
4th Feb 2021 (4 years ago)
T Davies
I have a property I let through Leaders, I did have issues with the management some time ago but this was rectified by the Area Manager and my property has been managed for over a year now by Craig Newton at the Mansfield Branch. He has been a breath of fresh air being very prompt with responses and recommendations for any repairs, sometimes the contractors for repairs can be a little on the high side but Craig has no problem with using your own contractors, when I have used his recommendation they have been very quick to sort any issues.He is also very good at letting me know when there are upcoming obligations such as gas certificate etc. The online portal is also quite good as centralises all documents.... Read more
Landlord
15th Jan 2021 (4 years ago)
L Meighan
I've been with leaders nearly 4 years now and I've had no issues. With property manager Melissa Formen. She seems to be on it with maintance issues and quickly has contractors sent out to the property for any maintance issues reported. Typically replies almost instantly with any enquiries emailed over during business hours. I've not had any issues to date.... Read more
Tenant
15th Jan 2021 (4 years ago)
S graham
Absolutely brilliant agents, been renting for over 10 years and always feels like their looking after just me. Can't thank them enough. 5 star amazingness ????????????????????????... Read more
Tenant
21st Dec 2020 (4 years ago)
W Read
Really happy with the customer service, Becky did a great job of making us feel welcome, 100% would use leaders again... Read more
18th Dec 2020 (4 years ago)
A Poxson
Very professional, helpful team. Very quick to respond and would highly recommend.... Read more
15th Dec 2020 (4 years ago)
L Ridge
I was so happy and grateful for all the help and support that I received from your rental team. I was shown a lot a brilliant possibilities for myself. I am not currently in a position to go ahead with a property but I will be coming back for sure. Special thanks to Becky Crowther for all your help. She is extremely conscientious and knowledgeable and the aftercare is second to none. Many thanks.... Read more
Tenant
10th Dec 2020 (4 years ago)
P Desai
my properties have been managed by leaders since the past few years. I have been very pleased with their customer service. The management team are very prompt in dealing with my queries and when there have been issues, they deal with it straightaway and are particular in giving me the feedback.... Read more
Landlord
8th Dec 2020 (4 years ago)
A Rossa
Melissa at Leaders has been looking after my rental property (s) and is very professional, gets things sorted,and keeps me informed, I would recommend Leaders to any landlord.... Read more
Landlord
7th Dec 2020 (4 years ago)
SiddoNotts
Gave me a friendly courtesy call & resolved to sort out a problem for me.... Read more
6th Dec 2020 (4 years ago)
B Moody
Brilliant company, was made to feel so at ease with my move and have had all queries covered brilliantly! Will definitely be renting through Leaders again although I think I found my perfect home! Many thanks to Becky who made this process light work!x... Read more
Tenant
4th Dec 2020 (4 years ago)
J McIntyre
I have been in my property, let through Leaders for over 10 yrs. The team have always been professional, polite and very responsive. I have been kept informed of changes, particularly during the difficulties of 2020. Any time that I have had an issue with my property, the team members have always been quick to respond to find a solution. The contractors are professional and respectful whether carrying out repairs or annual safety checks. Communication with the team is always good, calls are returned promptly. I have appreciated the welfare calls during the pandemic. I would say that there is a good working relationship between myself and the team at Leaders. Happy to recommend without reservation.... Read more
Tenant
1st Dec 2020 (4 years ago)
R Whitticase
I have had my property managed by this agent since 2007 and have never had cause to complain about the management team. The attention they provide to any request I make and the needs of the tenant is faultless. They are always highly professional, very helpful and friendly. I would highly recommend them say that all aspects of the service provided by the Mansfield team is exemplary! Robert.... Read more
Landlord
1st Dec 2020 (4 years ago)
C Simpson
I moved into a leaders rented property yesterday and I can confirm my overall experience has been fantastic.
All of the staff have been extremely helpful throughout and have been quick and efficient at answering any questions I may have.
I am really impressed with the service which I have received. Absolutely no faults at all!... Read more
Tenant
21st Nov 2020 (4 years ago)
J cawkill
As a Landlord I have a positive experience with Leaders and have found the staff helpful and co-operative... Read more
Landlord
20th Nov 2020 (4 years ago)
G johnson
Been renting through leaders for nearly 3 years now. Alway there when you need them. Laura has been amazing with looking after us as tenants.... Read more
Tenant
19th Nov 2020 (4 years ago)
L williams
I have been a tenant for many years now and have always found them to be helpful, friendly and very professional. Would highly recommend ????... Read more
Tenant
19th Nov 2020 (4 years ago)
S Wedgwood

I rented from leaders for a year, the beginning of the process was quite sloppy and took a while for details to be sent over about the property and a lot of mistakes were made, we moved into the property around 2 weeks later than we should have due to errors on leaders side. When we arrived at the property we could not stay there as it was winter... and there was no heating ! the boiler was constantly breaking and there was no heating or hot water, we made leaders aware of this and rather than sending someone out we had to speak to a Gas engineer over the phone as he did not want to come to the property because it was late. We eventually got the issue resolved for about a week but throughout the whole year the boiler kept on breaking and was never completely resolved and no matter how many times we reported it nothing was done. The only half decent thing was the employee we went through and dealt with (Craig) he was pleasant and fast to reply when i had questions about moving out.... Read more
Tenant
18th Nov 2020 (4 years ago)
A Richardson
I've been working with Leaders (Previously PWR) for 14 years now and it's always been good. Recently we've had 3 tenants move out and new tenants have been found immediately. Keep up the great work.... Read more
Landlord
9th Nov 2020 (4 years ago)
G Eyre
Very happy with the way they do their businesses and would not hesitate to highly recommended them... Read more
6th Nov 2020 (4 years ago)
L Pugz
Best estate agents to date, fast, efficient and friendly staff. Deposit free schemes available here also.... Read more
3rd Nov 2020 (4 years ago)
Angela
Craig and Heather were both particularly helpful, responded quickly to emails and dealt with issues professionally.... Read more
27th Oct 2020 (4 years ago)
D roe420
Fully resolved all my problems , very good service.... Read more
22nd Oct 2020 (4 years ago)
G Camm
Recently we rented out our property through Leaders Becky Crowther dealt with all our requirements in a fantastic professional manner she explained everything that we needed to do and had our property let within 48hrs... Read more
Landlord
17th Oct 2020 (4 years ago)
B Baldry
Let us move into a property with a broken boiler and not hot water.... Read more
Tenant
11th Oct 2020 (4 years ago)
R Maan
Exellent sercive. Very helpful and responsive. Would definitely reccomend !!... Read more
9th Oct 2020 (4 years ago)
B Kirk
On my second rental property with Leaders and their customer service and efficiency is amazing. Compared to other Estate Agents, they kept me updated and worked to move me in ASAP.
Mayo was always friendly and happy to help with my 100 questions.
Emma & Becky are also fantastic. Thanks so much!... Read more
Tenant
9th Oct 2020 (4 years ago)
C Illusions
Coming out of Lockdown trying to rent a property is equal to trying to get a hole in one in golf you've got to be lucky! And we was extremely lucky to find Leaders and in particular Becky. From the initial meeting at the property she was lovely gave us space to view the property answered any questions we had and showed a General good sense of knowledge of the surrounding area. Throughout the process she kept in touch with us chased up references that was needed and we believe we would not be moving into our new house if it wasn't for her! So without doubt if your looking to use an estate agent than use Leaders you will not be disappointed!... Read more
Tenant
8th Oct 2020 (4 years ago)
M Serban
Ask for Becky, best lettings agent ever, very profesional, quick answers at all time, I was texting her even on her days off she never let me wait she answer and she helped me with everything I needed within minutes! Best service I ever got from a letting agent, kind and such a good heart and helping personality, even after everything was done she still helped me reaching all needs! I’m very thankful for everything she did for me! 100% sure I’ll never find a better agent!! Thnx a lot! ????... Read more
Tenant
6th Oct 2020 (4 years ago)
M Duo
Our dealings with Leaders was met with a professional and personal touch combined. Becky was proactive in her approach in helping guide us in our first buy to let rental. She comes with patience and professionalism and a fantastic personality that is an asset to Leaders.
Highly Recommended!... Read more
Landlord
6th Oct 2020 (4 years ago)
S Barker
Excellent service from Mayo and Josh, made the whole experience quick, efficient and easy.... Read more
3rd Oct 2020 (4 years ago)
A Mike
I have been extremely impressed with the professionalism and efficiency I have received from Leaders in Mansfield. I would also like to give extra credit to Joshua Thomas who was polite, professional and went above and beyond to assist me with letting my properties. His service remains unparalleled to any I have seen in the industry. I would definitely recommend Joshua and his team!!... Read more
Landlord
24th Sep 2020 (4 years ago)
F North
Absolutely agree with previous feedback. Minus 5 stars!!!
Hill of rubbish left at back garden, 4 full bins, 5 units of broken furniture, not removed within 3 months of tenancy till I left.
At the beginning of tenancy promised to paint walls because there was mold under the wallpapers and we even couldn’t use one of the rooms. Unfortunately I am talking about the same agent... Nothing's done within 3 months.
An lots more...... Read more
Tenant
18th Sep 2020 (4 years ago)
S Ross
Ask for Mayo, he couldn't be more helpful.... Read more
14th Sep 2020 (4 years ago)
D holliday
Having sold our house in order to downsize we needed somewhere to live. Problem was it needed to be ground floor as stairs even would be a no no. Finding somewhere was not easy but Becky understood what we were looking for. When an opportunity presented itself Becky had a proactive approach in helping us and we ended up with what we needed. ????... Read more
Seller
13th Sep 2020 (4 years ago)
J Redfern
Scott has been very helpful in setting up the details for renewal of my rental contract, dealing with everything promptly and keeping me informed at all stages.... Read more
Tenant
11th Sep 2020 (4 years ago)
K hardwick
Been with leaders renting a proprty in the heart of mansfield for 9 years now, myself and my partner would recomend leaders, our problems always get resolve very quickly no problem is too much for our property management craig newton who is brilliant couldnt fault anything... Read more
Tenant
10th Sep 2020 (4 years ago)
K newbold
Robyn has been excellent when replying to my issues and has been quicker than anyone I've spoken to who works for leaders since I moved in 2 months ago. Definitely making me feel like something is being done rather than being fobbed off waiting weeks and weeks for a reply !!!!... Read more
Tenant
4th Sep 2020 (4 years ago)
S Lynk
Leaders made everything extremely easy for me when I was looking to rent a place. From the first time I contacted them to the last. I couldn’t of asked for anything more and I definitely recommend using them!... Read more
Tenant
28th Aug 2020 (4 years ago)
J Maddison
Leaders (Mansfield) are very friendly and provide a prompt and efficient service. As a contractor working for Leaders we find them very easy to work with and haven’t come across any tenants that are unhappy with them. I have highly recommended them to friends and family.... Read more
24th Aug 2020 (4 years ago)
L Dunn
Super professional, super friendly and always quick response to all of our queries. Heather made the whole process of renting out our property from day one such an easier process. Thank you so much!... Read more
Landlord
19th Aug 2020 (4 years ago)
P Hudson
Leaders {and formerly PWR} have managed the letting of our property for the past eight years and have done so in a very professional and courteous manner throughout
We have had timely updates and emails on several matters relating to our ongoing let and have established a really good working relationship with Laura Sanders there who has a very hands on approach
Reporting of maintenance requirements to the property have been promptly forwarded to us with suggestions and interventions taking place quickly afterwards. This quick resolution and mobilising of suitable contractors to rectify issues has undoubtably helped in retaining our tenants and making them feel like it is their home
I would not hesitate to recommend Leaders at Mansfield to other prospective landlords wanting a well run professional company to manage their lettings... Read more
Landlord
18th Aug 2020 (4 years ago)
I hodgkinson
I’ve been a tenant for 2 years in a property managed by Leaders. I have always found them responsive, professional always helpful and pleasant. I’ve had very few issues but anything I have come across has always been dealt with quickly. The contractors that Leaders use are of a high standard professional, friendly and discuss what is needed and the process.
The only reason I’m moving is that I’m of an age where I can get a council property and also it’s closer to my daughter.... Read more
Tenant
18th Aug 2020 (4 years ago)
C kabia
Fantastic local company. they are always very friendly, giving a first class service. I have found that nothing is to much trouble for tham. They are the perfect example how a letting agency should be.... Read more
9th Aug 2020 (4 years ago)
M Oliver
I have used Leaders Mansfield for the rental of my property and i cannot express my happiness with their service enough. They offer a professional and friendly service, and their ability to find a good quality tenant in a matter of days is staggering. The lettings team have extensive knowledge of the local area and an excellent understanding of the needs and wants of a Landlord in the mansfield area. The Property Management team are extremely responsive to any issue whether that be maintenance issues or otherwise and were always able to sort any problem quickly, efficiently and professionally. If you are wanting top quality professional service with a personal and genuine feel then i would recommend Leaders over anyone.... Read more
Landlord
30th Jul 2020 (4 years ago)
R m
The people who work there are very unprofessional, they don't really care about tenants. During a pandemic, they raise the rental price for the house and send out engineers knowing my wife is pregnant. when we moved out they knew about all the damage and everything that was damaged by the owner's engineers was charged to us. the agent who works there knew everything and pretended only to please the owner because he has over 100 homes in mansfield. very unhelpful agency, for those who rent a house from them, please take pictures of all rooms before you get in and report everything because you won't get your bond back .
I also wanted to write about one of the employees, you never replied to the e-mail, and ignore what we asked for, very unpleasant of you, I feel sorry for the people who deal with you, if I worked like this, I would be dismissed immediately.... Read more
Tenant
30th Jul 2020 (4 years ago)
T Holmes
I'd just like to say that we are currently looking for a rental property and Josh is so pleasant and has been so helpful, keeping in contact with us and looking so hard for us to find our next home. He's an absolute star and a credit to the company.... Read more
23rd Jul 2020 (4 years ago)
D Czekalskyj

I cannot speak highly enough of Leaders, Mansfield.
It has been an absolute pleasure to deal with the team and company as a whole, and I would highly recommend them to anybody requiring a swift, professional and outstanding service from the very beginning to the very end.
The professionalism of every member of staff at the branch is apparent. All staff are courteous, polite, efficient and extremely helpful, with every single correspondence.
Becky’s outstanding level of customer service and professional, yet caring and personal approach is Second to none. She offers and delivers continued support and reassurance throughout the entire process, helping with every query and concern- nothing is too much trouble and she goes above and beyond to ensure you experience a stress free, positive service at all times. This is so important.
I felt thoroughly reassured and secure using Leaders, Mansfield, regardless of the obstacles, which these stressful and testing times have dealt us- one thing remained comforting and that was a reliable and trustworthy service you can depend upon!
Mayo was extremely professional and friendly, with the viewing procedures and correspondence and went above and beyond to ensure all safety procedures were followed and adhered to-Masks, sanitisers and social distancing were all in place and followed, which again was professional, reassuring and impressive.
I will always recommend and use Leaders Mansfield, as their service, is simply the best!... Read more
2nd Jul 2020 (4 years ago)
M Ovo
I cannot thank you Tom on the letting side of leaders for helping us find our property they was very helpful When I met one of the agents called Tom he was very polite while present and will Spoken he made me feel so comfortable has I was viewing the property . A very nice company Can not thank you enough... Read more
18th Jun 2020 (4 years ago)
R Wright
Me and my girlfriend was looking for out first house together, we were quite nervous as it was something we never done before and not sure what to do. We seen a property we loved and Becky helped us from start to finish and she made all out troubles and stress go away, she was amazing and we couldn't ask for a better agent, any questions or problems she was always there for us, thank you very much Becky for helping us with out first ever home! You are amazing!... Read more
Buyer
19th May 2020 (4 years ago)
A Beard
I would like to thank Becky for helping us get our first private rented flat for me and my partner . there have been some hoops to jump through on the way but with the support of becky everything was sorted quickly . all my questions was answered quickly and help was given through the process . i hope that becky gets recognised and praised for the support she offers through out her job role
thank you to becky and the staff at leaders Mansfield for giving me and my partner the new home with a new start .... stay safe and keep doing the great job your doing becky !... Read more
Tenant
19th May 2020 (4 years ago)
P Davis
I was a tenant in a privately rented apartment for 6 years & in all that time I found all the staff at Leaders, Mansfield to be very friendly & helpful whenever I had to phone re a problem & luckily I didn’t have many of them plus I had a really helpful landlord. I would definitely recommend Leaders to anyone thinking about renting or buying. Thank you to you all & stay safe & well.... Read more
Tenant
7th May 2020 (4 years ago)
K Hikin
I can not thank you all enough. You are an amazing, friendly estate agents. Becky you went above and beyond for us. You gave us the chance of a new life. For us personally if there was an award to be given you guys deserve it. Thank you all so much.... Read more
1st May 2020 (4 years ago)
C Thorpe
After renting from leaders for 2 years, when it comes to inspection every year we got out standing. Now, when it comes to check out different story. When we moved in the property it took 5 days to clean we reported it to leaders and they said it will be noted and put on file. So I thought ok that’s fine, but when we checked out we’ll? They found fault with the window mould on it, not our fault that’s down to lack of ventilation. They said there was cobwebs, pet hair on walls and ceiling omg, and so on, so when I got back in touch with them about these issues and what I reported when we just moved in on the state of the mess , they said nothing on file and not reported.
I can honestly say leaders estate agents Mansfield where shocking on check out picked fault with everything nothing on file or noted down. If your renting from leaders Mansfield take a hell of a lot of photos when you move in as there is no comeback from check out you are always at fault.... Read more
Tenant
21st Apr 2020 (4 years ago)
H Bhogal

Our previous home was next to a leaders rented property. Issues included:
-leaving bins on our property
-banging constantly audible from all rooms in our house
-late night parties which were loud and cannabis being smoked
-blocking our cars in with their cars parked in an access area
-rude interactions including profanities when we approached them after our plants were removed from our own property
-dogs being left outside from very early every morning for several hours despite the weather barking loudly
-one night when they had a guest round he could be heard saying "this will annoy your neighbours" before scaling our garden fence
- leaving tyres on our property
We approached leaders on multiple occasions and nothing was done about it. It led to us moving house. They have no respect for neighbours and did not pass concerns to the landlord. They simply dont care.
If you have neighbours renting from leaders, do not expect any support when issues arise. I would give a negative mark if possible. We ended up speaking to community support police officers.... Read more
1st Apr 2020 (4 years ago)
B Mashiah
Good customer service and very helpful... Read more
11th Mar 2020 (4 years ago)
D Foster
Good people... Read more
9th Mar 2020 (4 years ago)
S Deley
First time my self & partner have privately rented a property so this was a scary time for us both but Leaders have been amazing from start to finish. Also i would like to say how amazing Becky was dealing with everything for are rented property she really does go that extra mile to make sure everything is just right also making me feel at ease too throughout the whole process. She's just fantastic ????... Read more
Tenant
4th Mar 2020 (4 years ago)
Z thornfield
Leaders mansfield are brilliant. Josh and amy went above and beyond for me helping me with a apartment I was interested in. Kept me up to date with everything regularly. Thankyou!... Read more
4th Mar 2020 (4 years ago)
R Eardley
First time we have rented a property,so everything was completely new to us.The service we received was nothing short of first class.Every step of the process,from our viewing to getting the keys was explained to us in a clear and professional way.Very approachable and friendly staff.Josh and Becky were both brilliant and couldn't do enough for us.Many thanks.... Read more
Tenant
1st Mar 2020 (4 years ago)
M Pearson
Have found Leaders to be very professional yet so helpful and approachable in all our questions we 've asked them. Would recommend them 100%... Read more
14th Feb 2020 (5 years ago)
L Trinder
I just wanted to drop you a note to tell you how appreciative I am of the work Tom Garrett has done in managing mine and my sisters properties in Kirkby.
I often think we are all very quick to moan when things go wrong so like to do the same when I’ve received good service.
He’s always very firm, honest (even when I don’t want to hear it), and gets back to you when he says he will.
Thanks a lot.... Read more
Landlord
31st Jan 2020 (5 years ago)
L Burrows
Very professional and friendly company! It’s mine and my partners first time moving and renting and leaders have been absolutely brilliant and very patient with us. Couldn’t recommend enough. Thank you.... Read more
Tenant
29th Jan 2020 (5 years ago)
C White
I had a million questions all of which got answered without me feeling like I was bothering anyone.. josh and Becky especially have been amazing! Been through letting agents before and leaders have 100% been the least complicated the quickest in replying, and the best for communication! Thankyou all again :)... Read more
27th Jan 2020 (5 years ago)
T Humphreys
I have recently changed over to Leaders for the management of all of my properties due to being unhappy with my current agent. I find Leaders very professional, efficient and very friendly. They have made the transition very smooth and easy and I am very thankful for all they have done so far! I would highly recommend to any landlord!... Read more
Landlord
22nd Jan 2020 (5 years ago)
C Smith
Great experience! From original viewing to moving in, absolutely no complaints... Read more
Tenant
21st Jan 2020 (5 years ago)
J Scott
Becky was amazing we now have a lovely new home nothing was to much she answered all our questions she is an asset to leaders very professional and friendly.... Read more
Tenant
20th Jan 2020 (5 years ago)
John
As long as we have been with Leaders over the years we have had fantastic, prompt, reliable service from them. This is epitomised by Becky whose attentive, friendly nature is everything you could want whilst looking for a new home. The rental market and finding a home can be stressful but Becky is great at keeping you at ease and trying to discover available options to suit your needs.... Read more
Tenant
20th Jan 2020 (5 years ago)
K Cotterell
Nice customer service... Read more
20th Jan 2020 (5 years ago)
J Brazier
Josh is a very polite and friendly bussiness man, if i ever have any issues he deals with them straight away. He always goes above and beyond to help us!... Read more
15th Jan 2020 (5 years ago)
C ju
Josh is very professional and very helpful. We have dealt with him a number of times now and he has followed through with everything he has said and always goes above and beyond to help.... Read more
15th Jan 2020 (5 years ago)
C jones
Would recommend Leaders they have been very helpful and no stress what so ever thank you Becky Crowther you have been a massive help into getting me a property so quick. Again thanks so much... Read more
Tenant
13th Jan 2020 (5 years ago)
J Brady
Leaders are a fantastic team & I would recommend to any/all landlords or tenants. They offer great customer service and understand everyone's needs and always act with excellent communication so everyone is in the loop. Genuine authentic good people that therefore make a good company.
A very happy client.... Read more
18th Dec 2019 (5 years ago)
L Deakin
Wonderful experience with the Sales Team at Leaders very helpful girls in the office guiding me through the sale process. A big Thank you... Read more
Seller
1st Nov 2019 (5 years ago)
D townsend
Brilliant local company
Very friendly service
A pleasure to work with you... Read more
30th Oct 2019 (5 years ago)
R Berry
Good company, had no issues with them... Read more
30th Oct 2019 (5 years ago)
J Leverton
Fantastic staff, always willing to go the extra mile to help out. Mansfields no 1 letting agency... Read more
30th Oct 2019 (5 years ago)
M O'Donnell
Leaders (mansfield) are one of the very few professional and exciting companies to work with. All staff do a great service to both their customers and also us contractors who manage the day to day repairs.... Read more
30th Oct 2019 (5 years ago)
T NFFC
I'm a contractor mainly for the Mansfield office , and I've got to say it's the best office I've ever had the privilege of dealing with . All down to earth with no primadonnas . An eclectic mix of charactors but all fantastic people..... Read more
17th Oct 2019 (5 years ago)
Fixaglaze
Fixaglaze are a glazing company in Nottingham who work alongside Leaders. We have a great working relationship, special comment to Simon in the Mansfield branch who is very prompt and efficient in all dealings we have with him. Your efforts are much appreciated. Paul... Read more
17th Oct 2019 (5 years ago)
C Floyde
You got good creds it's seamless. I'm 47 the emails I failed to pick up through the process held it up some too. No more noise thank you!... Read more
15th Oct 2019 (5 years ago)
B Ncube
Absolutely fab team at Leaders Mansfield, trustworthy, flexible, helpful and polite. Above all they smile when spoken to making us customers feel welcome and valued. Keep up the good work team. God bless.... Read more
11th Oct 2019 (5 years ago)
H.P.
A very good team with very nice people where you feel like being part of the family. We have been with them for 2 years and everything has been perfect. They are responsible and fast.
Craig has always been very effective and has solved all our problems in record time. A company to recommend 100%.... Read more
Tenant
10th Oct 2019 (5 years ago)
S Macarie
a pleasant and trustworthy company with very nice people where you feel like being part of the family.
Mrs. Becky was very helpful in finding me the perfect home for my needs and for that I thank her and thank the whole team.... Read more
Buyer
26th Sep 2019 (5 years ago)
C Andrei
A very trustworthy company and a personel who receives you with a lot of heat, and especially the Lady Becky.Thanks LEADERS.... Read more
26th Sep 2019 (5 years ago)
H Moorland
Friendly and efficient agent.... Read more
18th Sep 2019 (5 years ago)
N Blackhorn
Thank you team! Excellent service once again!... Read more
18th Sep 2019 (5 years ago)
R Kerslake
Recently rented a property from them, there were a few minor maintenance issues when we moved in. Laura Sanders arranged for them to be fixed immediately, excellent service! Thanks Laura!
Update: 6 months on we had an issue with the boiler in the property. Called Leaders and they got someone out same day to fix the issue. 10/10... Read more
Tenant
10th Sep 2019 (5 years ago)
D Goodyer
Craig came to our house. He was a lovely man ,very friendly and he was also very helpful. He helped fix a few issues around the house, including fixing our fridge light, which was not his job but still politely offered. Very informative! Great service overall!!... Read more
4th Sep 2019 (5 years ago)
K Hill
Never known an estate agent like it, the staff don't explain or communicate properly & always wanting more money than explained. I wouldn't recommend this company for letting at all.... Read more
Landlord
29th Aug 2019 (5 years ago)
J Jehorynko
very good service , polite and nice people
i'll strongly recommended... Read more
21st Aug 2019 (5 years ago)
T Skillen
Absolutely amazing service from beginning to end. Recommended.... Read more
19th Aug 2019 (5 years ago)
D Keeling
Been a tenant for nearly 4 years now. 1 year at first property and nearly 3 at current. To start with service was good but now it seems they are just not interested in resolving any issues. Happy to get rent every month but dont want to fix problems. Disappointed in the customer service.... Read more
Tenant
5th Aug 2019 (5 years ago)
B Doyle
Wow what a fantastic experience
Becky was absolutely amazing and kept us informed every step of the way with the application.
If your looking for a property to rent use Leaders.
Thank you so much
Bev Doyle... Read more
Tenant
2nd Aug 2019 (5 years ago)
M Mapletoft
A Brilliant Team!! Their attention to detail is excellent and the staff are very friendly, professional and helpful. Nothing is too much trouble for Becky in Lettings!!
Highly Recommend them !!????... Read more
Landlord
28th Jul 2019 (5 years ago)
G Argyle
From start to finish brilliant, they exceeded expectations. There high standard to detail is remarkable, there ability to get good quotes and quick turn round to get the job done was amazing.
Overall a good service, there all team players. Very polite with good knowledge . I know my property is in good hands, Becky and her team and would be highly recommended by me.... Read more
Landlord
24th Jul 2019 (5 years ago)
P jandu
Fantastic service.. Lovely people.. Michelle Cooke has been terrific from beginning to end.. A happy cheerful company... Read more
1st Jun 2019 (5 years ago)
L Riggett
Thanks for the amazing staff team for all their help and hard work to help us get this house really appreciate it. Been trying to find the right house for months and you finally helped us and I can't thank you enough. I'm over the moon with all the hard work you all have put in to help us to find the perfect house. I strongly recommend you to anyone that's struggling you have the time and patience to help anyone struggling to find a house and all your staff are really friendly and loving. I'm soo greatful we have found a agency like you ??????... Read more
30th May 2019 (5 years ago)
J Robertson
W don't live locally so have relied on Josh to get our property into a letable state. He has done an excellent job. He has identified exactly what needs doing, has arranged quotes and has then arranged for the work to be done.The work has been done to a high standard and the house is let. His service has been first class and I would have no hesitation in recommending him to others.... Read more
Landlord
25th May 2019 (5 years ago)
J Lambert
Friendly staff, I’ve been with them some years now and never had a problem with repairs as and when needed. Other than that I couldn’t say a bad thing as I’ve not come across anything yet. ????... Read more
Tenant
10th May 2019 (5 years ago)
K Austin
Leaders couldn't help me any more in getting my property back on the market and finding me a tenant within the week. From fixing repairs to arranging standard requirements that needed updating they have been super. I wouldn't hesitate to send more property their way. Thanks so much to all of the team for their help so far and continued A* management. Special thanks to Simon who now personally manages my property.... Read more
Landlord
9th May 2019 (5 years ago)
P Armstrong
Amazing support from all the team at leaders, i cant thank Amy on of the members enough. We are so greatful for everything they have done. all the way down to the very end. Definitely recommend them to family and friends... Read more
8th May 2019 (5 years ago)
Y Pugh
Very friendly approachable staff.
I use Leaders services to manage my properties, prompt payment of rent and quick to solve any problems.
I would recommend their services.... Read more
Landlord
12th Apr 2019 (5 years ago)
A Darby
Thankyou again Simon O'neill from the property management department in Mansfield, you always handle my property efficiently and in a very timely manner.... Read more
Landlord
2nd Apr 2019 (5 years ago)
P Caddy
Very good agents, any problems are rectified immediately, highly recommended & had them for 4 years & 11 months.... Read more
Tenant
30th Mar 2019 (5 years ago)
H Mooney
Amy was wonderful start to finish. Though renting does sometimes a bit of a box ticking game she has never once failed to call me back or speak to me if she's free. The whole team were good, but Amy stood out. :)... Read more
Tenant
5th Mar 2019 (5 years ago)
L Cresswell
Recently a new tenant , staff were very polite and friendly especially Becky who went above and beyond to help me to get this property would recommend her 100% she was so helpful and made a stressful situation easier.... Read more
Tenant
4th Mar 2019 (5 years ago)
C bursnall

Would give zero stars if it was possible! Absolutely disgusting service from leaders rental side. I had an appointment to view a property to which no one shown up as I had been forgotten and 'Not written in the diary'. Luckily the current tenants were understanding and lovely enough to show us around. I then put an application in for this property, with my partner, and even offered more of a monthly payment as we loved it that much, to be told that it has been put forward to the land lady. We didnt hear anything for a couple of days so rang to be told we would get a phone call back as soon as anything is confirmed. Still nothing....rang again to be told Abby would phone us back. After atleast 6 times of phoning over a 2 week period and to be told by Tom that Abby will phone us back we are still waiting to this day and obviosuly given up.This was the last week in January and we are now on February the 25th!! We understand that we may not have been successful and that other people were interested in this property. But to not be told either way is an absolute disgrace!
Avoid Avoid Avoid!... Read more
Tenant
25th Feb 2019 (5 years ago)
B Coleman
Heather at Leaders has been fantastic in arranging work on our rental property. She has provided regular updates on the work which is being carried in a friendly and prompt manner.
Heathers customer service skills are excellent, well done!... Read more
Landlord
24th Feb 2019 (5 years ago)
M Cooke
Amy and Josh were great, contacting me with new properties and keeping me up to date on enquiries I have made. Very positive experience and would use again should the need arise.... Read more
20th Feb 2019 (5 years ago)
M babyballet
Leaders were super helpful and very efficient. Absolutely no hesitations about recommending them, Josh and Becky were really professional, always kept me in the loop and made the whole process stress free.... Read more
18th Feb 2019 (5 years ago)
V Jenkins
The lettings team responded really quickly to our issue without resistence. Great service.... Read more
12th Feb 2019 (6 years ago)
K Oneill
Great friendly staff and can’t do enough for you with very quick response times to emails and call outs would recommend 100%... Read more
30th Jan 2019 (6 years ago)
T Flint
I have been renting through Leaders for the last 6 months and there overall service has been excellent. The moving in process ran smoothly as Leaders were able to answer all of my queries as this was my first rental agreement. Whenever we have had any issues regarding the house they have been quick to resolve these with Paul sorting out a problem with out front door not locking, ensuring someone came to sort it out immediately. Thankyou!... Read more
Tenant
25th Jan 2019 (6 years ago)
R Bird
For the first time in ten years we have used an agent to source our tenants.This office has been spot on with feedback and we had our property let within 2 days of marketing,they have been swift to complete all paperwork,the process has been seamless and above all they are really pleasant people to deal with.... Read more
Landlord
25th Jan 2019 (6 years ago)
V Hutchins
I would highly recommend Leaders. Paul Walker has provided excellent customer service standards from the very beginning of my involvement with Leaders. On the initial phone call he went above and beyond to provide detailed information which really helped us out. Paul also arranged for us to move into our new property via a different base as this was closer to our location and much more convientent for us. Paul even arranged for me to visit the property and helped me measure up rooms so that I could order furniture that would fit prior to moving in. Paul has always responded to our queries extremely fast. Highly recommend! Thanks again for your outstanding service Paul! 10/10!!... Read more
24th Jan 2019 (6 years ago)
L Tomlinson
This is my first time as a tennant with Leaders and they have been fantastic! The team are really friendly and helpful. I would definitely recommend Leaders to anyone!... Read more
Tenant
21st Jan 2019 (6 years ago)
H Elder
Mansfield are Brilliant! I moved into my first place back in 2017 and they helped and made sure everything was done smoothly and stress free!! Will deffo recommend them to anyone wanting to buy or rent a house!... Read more
18th Jan 2019 (6 years ago)
K Copley
From karen copley
27 maple close Ng190nb
From first contacting leaders to moving my experience with leaders was amazing.
Particularly Becky and josh who l dealt with the most.there was a minor hiccup on the day l went to collect the keys but was dealt with very quickly. Well done Becky and josh.... Read more
16th Jan 2019 (6 years ago)
C Chamberlain
Highly recommend leaders. I’ve been a contractor for the rented appliances for them for years. They are always quick at resolving issues if any arise and give me authority to try and repair on the first visit. All the staff are really friendly, helpful and always on the go.... Read more
15th Jan 2019 (6 years ago)
G Sanders
Brilliant... Read more
14th Jan 2019 (6 years ago)
E Anthoney
The staff are really nice and polite and helpful ! Definitely recommend!... Read more
11th Jan 2019 (6 years ago)
V Crosby
Very Professional, Quick to respond.... Read more
9th Jan 2019 (6 years ago)
L licker
Very pleased with the service we have received from josh and his team. He personalised our letting package and contracts to our requirements. Letting a property to the right person/couple can be a nightmare. Prior to josh we had used companies that TRIED to let our properties to anyone just to get their fees as quickly as possible. Great communications and always gets back to you.... Read more
Landlord
6th Jan 2019 (6 years ago)
B Hallam
Hi
I would love to just say that from the moment I went into the shop it was a warm welcoming. All the people are such great people, helped me from the get go. They made me very comfortable and at ease. The landlord aswell is great and anything I have needed doing or requested has been done straight away. Leaders are prompt and straight ball. Every time I ring it’s a lovely welcoming always. Laura , dan and Becky who work at leaders are the three who has been there for me through out my move in and being settled. I highly recommend them.
Thank you Bobbie hallam... Read more
Tenant
3rd Jan 2019 (6 years ago)
E Taylor
Absolutely fantastic the help and service provided by Amy much appreciated all your help advice in what's a new situation to me many thanks ????... Read more
29th Dec 2018 (6 years ago)
Y SUTTON
I’ve been with leaders nearly 4 years now I’m renting a house and I can honestly say I have no complaints the customer service is exceptional! Especially Heather Elder, every time I I’ve needed maintenance doing Heather has gone above and beyond for me , she looked after me when I chose the house and ever since she has got back to me straight away with any work I needed doing , I rang a few weeks ago as my fence and gate was broken , the next day I came home from work and they were both mended ! Excellent service , my dishwasher has broke a new replacement has been sorted by Heather and will be fitted before Xmas , I’m so happy with the customer service I can’t speak highly enough of leaders especially Heather , I would recommend Leaders to anyone thinking of buying or renting properties without a doubt !!!... Read more
Tenant
18th Dec 2018 (6 years ago)
S Frearson
Leaders mansfield branch are outstanding, the lettings department went above and beyond to help me with a property, Becky especially is a credit to the branch she couldn't do enough for me and my family..... Read more
Tenant
13th Dec 2018 (6 years ago)
A mcmillan
New tenant, so far service has been good. Out of hours sevice is good as had to use after a burst pipe. Polite and helpful staff.... Read more
Tenant
28th Nov 2018 (6 years ago)
K roberts
I recently moved into a property advertised through Leaders estate agents Mansfield, the person I dealt with was Becky from the lettings team.. I cannot thank her enough for what she did for me, I felt like she went above and beyond to make sure myself and my daughter were settled into our new home as soon as possible. Every time I called up I spoke with Becky and she would answer any questions I had and if she couldn't then she would get back to me straight away. I would definitely recommend Leaders Estate agents to my friends and family. Thank you Becky you were great at what you do and I am very grateful to you for what you did for me ????... Read more
Tenant
28th Nov 2018 (6 years ago)
J Rockford
Dreadful service and in my opinion just rip landlords off... Read more
Landlord
26th Nov 2018 (6 years ago)
T Tarft
Loved my experience with leaders kind staff and also really helpful never had any problems with leaders also when I first looked for a property I was 18 and struggled to find a property and one of the staff members (Becky) helped me with my journey she promised to help me find somewhere and she stuck by her promise also I’d i had any problem staff member (Craig) would help me to solve it all staff are kind on the phone and would definitely recommend to anyone... Read more
25th Nov 2018 (6 years ago)
A Halston-Reid
Been a tenant for 3 years, fantastic service from start to finish! Highly recommend. Becky has been brilliant!... Read more
Tenant
12th Nov 2018 (6 years ago)
J King
The "No Deposit" option seems like nothing short of a scam. I was told I am unlikely to be accepted unless I go down the "No Deposit" route and pay a lot more on top of the rent - Over 12 months, I'd have paid more than the deposit in extra payments and not be due anything back at the end of the tenancy.
Steer clear of this one!... Read more
10th Jul 2018 (6 years ago)
M Busby
DO NOT USE!!! LIED TO CONSTANTLY BY ALL STAFF MEMBERS. AFTER SIGNING LEGALLY BINDING TENANCY THEY PULLED OUT THE DAY I WAS MEANT TO GET THE KEYS, LEFT ME HOMELESS PAYING £350 PER WEEK FR TRAVEL LODGE. REFUSED TO GIVE BACK APPLICATION FEE EVEN AFTER INITIALLY AGREEING. STAFF INCREDIBLY RUDE. DAMAGED MY CREDIT SCORE WHICH AS EFFECTED GETTING MY DAUGHTER A VISA FROM THAILAND. LEGAL ACTION NOW BEING TAKEN. AVOID AT ALL COSTS... Read more
Tenant
16th Jun 2018 (6 years ago)
K Eadson
Great customer service! We recently moved out of a property but Simon made our check out so easy and efficient, would definitely recommend renting with leaders!... Read more
Tenant
11th Jun 2018 (6 years ago)
K Wong
Absolutely fantastic lettings agency! I have been with Leaders for nearly a year and can honestly say they have been the best agency that I have rented a house from. They respond swiftly to any maintenance issues or any other concerns that I have had. They trust their tenants and are a welcoming and friendly team. I would HIGHLY recommend them if you are thinking of renting/buying. Thanks so much Leaders! Katie :-)... Read more
Tenant
31st May 2018 (6 years ago)
T Leech
I couldn't' give anything but compliments to the team at the Mansfield Branch. I would like to give special mention to Josh and Heather for all their assistance throughout my recent moving process as they made everything very pain free and straight forward. Would recommend this team to anybody looking to make a move!... Read more
24th May 2018 (6 years ago)
S Hype
Lived with leaders for 1 and a half years and they are the best letting agent I have been with. They are very understanding and the staff are very friendly. Between moving from a temporary to permanent job my pay day changed and Leaders were happy to let me pay my rent slightly late.
We had a few problems without our lock, and leaders sent someone out very fast to come and have a look and replace the barrel.
They seem like they really care about the people they deal with and I would recommend them to anyone looking to rent.... Read more
Tenant
22nd May 2018 (6 years ago)
A fletcher
Friendly and efficient staff, first class service for our rental property.... Read more
Landlord
19th May 2018 (6 years ago)
S Barnes
Very proactive and professional company.... Read more
18th May 2018 (6 years ago)
P Marriott
Would thoroughly recommend, our tenancy application was quick, simple and straightforward. We've never had any issues and they have dealt with any enquiries we've had immediately. Well done Leaders!... Read more
Tenant
18th May 2018 (6 years ago)
Donna
We have had a very positive experience with Leaders as letting agent for the last 3 years. They are very accommodating and all their staff are very personable and efficient.... Read more
Landlord
17th May 2018 (6 years ago)
E smith
Lovely polite people to deal with any problems they do what they can to get it sorted for you as soon as they can never had a bad experience with leaders... Read more
17th May 2018 (6 years ago)
D Jordan
Simple and straight forward lettings. No issues.... Read more
Landlord
16th May 2018 (6 years ago)
M frettsome
Helpful staff who know all about the property and all quality properties to rent... Read more
16th May 2018 (6 years ago)
M Overton
The check out inspection at the property i was renting from Leaders was carried out very professionally by a young lady called Laura. She arrived on time and systematically went through the the property room by room with myself ensuring it was in the same condition as it was years earlier when i took it on. I would recommend this letting agency to anyone looking to rent a property.... Read more
Tenant
15th May 2018 (6 years ago)
M Watson
Very helpful staff members particularly Heather... Read more
14th May 2018 (6 years ago)
S Wake
Very professional from start to finish , always on top of legal requirements for landlords and make sure rent gets paid on time.... Read more
Landlord
10th May 2018 (6 years ago)
E Balzina-Balzin
All issues discussed on the property routine inspection had been resolved, sorted, all fine. Thank you very much, you are the great!... Read more
Landlord
9th May 2018 (6 years ago)
L Ashley
Has really come through for me when having issues with the house. Listened to what was wrong and has tried to do everything to get it sorted.... Read more
Tenant
9th May 2018 (6 years ago)
P Goodall
We are pleased to be able to supply a review for Leaders at Mansfield. We have enjoyed a continuing good service from the staff at this establishment for approx. 6 years. Recently, we have had a change of tenant. We were well advised about this process from a number of the Leaders' team. The whole process moved from retiring tenant to new tenant in a matter of weeks which was very satisfying in rent terms. As novice landlords we found the advice given to be sensitive, sensible and extremely friendly. We feel that we are in good hands whichever member of the team we contact. We have no intention of moving agency even though we have been approached by local competition.... Read more
Landlord
9th May 2018 (6 years ago)
R Roulston
Excellent team . Always helpful and efficient. Definitely recommend Leaders.... Read more
5th May 2018 (6 years ago)
L Simms
Would like to say a massive thank you to everyone at Leaders, Everyone was really punctual and helpful, whenever I needed a problem sorted or just to be notified that someone will be coming to asses the alarms. The staff were really polite and generally nice people. Thank you for the service and wish everyone at Leaders the very best.
Kind Regards
Luke Simms... Read more
30th Apr 2018 (6 years ago)
A Avocado
Very helpful when I moved.. always there to answer any questions or queries, friendly and helpful staff. Would use leaders again when looking for another property in future.... Read more
Tenant
24th Apr 2018 (6 years ago)
C Clarke
I found the team to be very helpful and went out of the way to answer all of the questions that I had. Thank you.... Read more
23rd Apr 2018 (6 years ago)
G S
Great team here, they answered any queries I had quickly and efficiently and I wouldn’t hesitate to recommend them.... Read more
23rd Apr 2018 (6 years ago)
T Lambert
Could not recommend more! Always helpful and return my calls in a swift manner.... Read more
23rd Apr 2018 (6 years ago)
C Page
Great team. I would highly recommend.... Read more
23rd Apr 2018 (6 years ago)
B Webster
Our experience with Leaders has been exceptional. The tenancy application is quick, smooth and very straightforward. The service we have received from the staff has been first class, I have mainly dealt with Josh throughout the application and Laura in the maintenance/repairs department and both exceeded our expectations. Had a couple of minor things that needed sorting and with 20 minutes of informing Laura I had a response letting me know what action was being taken. The staff here obviously care about doing their job well and I would highly recommend Leaders to anybody. Thank you so much to all the staff at Leaders, particularly Josh and Laura.... Read more
Tenant
17th Apr 2018 (6 years ago)
J Argent
I cannot fault the service at Leaders. The staff there were always helpful and led me through some of the unknown aspects of renting a property. Many thanks to all who work there and I would highly recommend them as a Lettings Agency.... Read more
Tenant
17th Mar 2018 (6 years ago)
C Neill
Absolutely brilliant 1st class, i rang to report my bathroom window and within 30 minutes i had been rang back and informed and a contractor was out and fixed it. Thank you Craig Newton.... Read more
Tenant
8th Nov 2017 (7 years ago)
nahnah21
Excellent and fast responses to queries. Gabrielle Clay was really helpful!... Read more
11th Oct 2017 (7 years ago)
T Cooke
Excellent service from the whole team, highly recommended!... Read more
10th Oct 2017 (7 years ago)
T Russon
Great service. Friendly and professional staff that know the local market inside out. Highly recommended.... Read more
10th Oct 2017 (7 years ago)
R Vids
My experience so far has been positive and the service provided has been outstanding.... Read more
10th Oct 2017 (7 years ago)
P Russon
The branch manager is amazing! The rest of the staff follow that! Service is top class!... Read more
10th Oct 2017 (7 years ago)
H elder
Honest, reliable and do not rip you off!... Read more
10th Oct 2017 (7 years ago)
J Phillips
Really helpful with my search for a new property. The team at Mansfield were really helpful and quick to reply to any questions I had... Read more
10th Oct 2017 (7 years ago)
B Boo
Absolutely brilliant company very polite and nothing is too much to ask... Read more
10th Oct 2017 (7 years ago)
MM
Nice and Friendly stuff , also helpful specially for person like me who doesn't speak and understand English very well
Thank you... Read more
20th May 2017 (7 years ago)
J Roberts
Always get a service with a smile from the Sales Team... Read more
7th Apr 2017 (7 years ago)
L Stubbs
We found out we lived next door to a convicted murderer who was selling Heroin. We found this out because someone set fire to his 4x4 in front of my 4 month old and 2 years olds bed room. We told Leaders.....they continued to Let the property to him. The next night he attempted to kill his girl friend and several police arrived. We called Leaders AGAIN they suggested the issue was ours and we should try talking to him. Fearing for our lives we moved, with a month paid in full. They kept our deposit as they said the carpet was a mess, yet I had begged for a new carpet and they said it was in PERFECT condition. Hang your heads in shame! Karma will find you, I truly hope it does!... Read more
Tenant
25th Mar 2017 (7 years ago)
E Fenwick
Amazing customer service received throughout the whole time of us living in the property. All the staff were very polite and friendly. Would definitely recommend leaders to our friends and family!!... Read more
Tenant
27th Jan 2017 (8 years ago)
R Eyre
Have been a tenant for around 6 months. Had a few settling in queries. Leaders were always very approachable and quick to respond. I have not always found this with other agents. Great work... Read more
Tenant
14th Nov 2016 (8 years ago)
L Cooper
It's been a long time since I was on the selling/buying market for property. In these times of advanced technology you'd think all Estate Agents would be super efficient and competitive regarding cost. I'm very pleased to say Leaders are as well as being very friendly, helpful and understanding. A smooth and faultless service at a very reasonable cost. Very satisfied with every aspect of their work. I wish all Estate Agents were the same but I've discovered that's far from reality. I would highly recommend Leaders to anyone looking to sell or buy. Huge thanks for all you have done.... Read more
Seller
1st Oct 2016 (8 years ago)
K vijayan
Ver good team work and very prompt and helpful... Read more
22nd Sep 2016 (8 years ago)
J Wilkinson
Very professional staff .Great service... Read more
22nd Sep 2016 (8 years ago)
R Wright
Having Leaders as my agents for letting and managing my properties I can now relax, knowing they will keep track of all renewals required; They handle all enquiries both from me as landlord and my tenants promptly.... Read more
Landlord
19th Sep 2016 (8 years ago)
K sohal
very good... Read more
18th Sep 2016 (8 years ago)
J R?kas
Umawiasz si? z lud?mi a pó?niej udaj?, ?e to nie mia?o miejsca.
Firstly, You call them want to see house. You have to wait for call back all week. After this you're in office to hear they don't know about this.... Read more
26th Aug 2016 (8 years ago)
A Jacobs
I've been dealing with Lisa in the Sales Office and she and all the staff have been friendly, helpful and it has been a pleasure doing business with Leaders. I would highly recommend them to anyone... Read more
Seller
15th Aug 2016 (8 years ago)
L Wilson
The team is very friendly and very helpful and try the best to make everyone happy.I would definitely go back to the team in the future for a house if needed! Thank you all..... Read more
23rd May 2016 (8 years ago)
C Richardson
Friendly and professional. All our problems and enquiries were delt with within hours and we were kept informed of the progress of the sale.... Read more
Seller
5th Mar 2016 (8 years ago)