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© GetAgent Limited 2025
- Martin & Co - Oxford
Martin & Co - Oxford
Opens Monday at 9:00am
31 Woodin's Way,Paradise Street,Oxford, OX1 1HD
Martin & Co Oxford are an estate agent in Oxford. They mainly list properties in OX1, OX2 and OX4. Over the last 6 months, they've listed 28 properties, with 11 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:30am - 3:00pm
- Sunday Closed
View all details
Martin & Co - Oxford Reviews (338)
Have you used this agent?
83%
5%
1%
1%
9%
All (338)
Seller (22)
Buyer (14)
Landlord (27)
Tenant (133)
General (142)
A Taropa
Poor service and unprofessional conduct throughout tenancy
I would strongly advise avoiding Martin & Co based on our experience as tenants.
Rent Disputes & Misinformation: Currently dealing with a 2-month ongoing dispute where they're trying to overcharge rent beyond what's permitted in our contract. Initially told us rent review clauses didn't apply, then completely misinterpreted the contract terms when they realized they were wrong. Basic contract comprehension seems lacking.
Property Condition: Moved into a dirty, untidy property with no proper check-in process. No one from the agency was present to document the property condition, leaving us vulnerable to deposit disputes later.
Maintenance Issues: Response times for repairs are appalling - we're talking months, not days or weeks.
Overall Service: Unprofessional communication, lack of basic property management knowledge, and what appears to be deliberate attempts to overcharge tenants beyond contractual agreements.
Save yourself the headache and choose a different letting agent. There are plenty of professional property management companies in Oxford that actually understand tenancy law and provide decent service.
Tenant
29th May 2025 (16 days ago)
A Ortiz
Wonderful service. I was extremely happy with the way Maz and Patricia conducted the sale of my property. Many thanks.
Seller
23rd May 2025 (22 days ago)
A Hughes
Excellent service from Martin & Co in selling our property. They also recommended an excellent firm of conveyancers. Both Martin & Co and the conveyancers kept us fully informed of the progress of the sale at all times. They also obtained a very good price for the property, much better than we had hoped. I can highly recommend this company of agents - they are very professional.
Seller
21st May 2025 (24 days ago)
Anonymous Home Buyer
I had an amazing experience with Mr. Rana(Maz) from Martin & Co. Oxford. He was incredibly professional, patient, and always quick to respond. I'm very, very satisfied and would highly recommend Mr. Rana to anyone looking to buy or sell a property!
Buyer
17th Mar 2025 (13 weeks ago)
C Knight
They were very quick at organising viewings, and the staff were really helpful in talking us through the process and making it much easier for us. Would definitely recommend!
6th Nov 2024 (7 mo. ago)
Carina
The team were very helpful and responsive. A special thanks to Abi and Amelia!
30th Sep 2024 (8 mo. ago)
Z Berwick
I used Martin & Co to manage and later sell my property. I found Maz and Patricia very personable, efficient and friendly. They got things done in a very timely manner. Would happily recommend or use them in the future.
Seller
27th Sep 2024 (8 mo. ago)
Anonymous Tenant
It’s so great and especially Abi has helped me a lot when looking for a suitable apartment
Tenant
25th Sep 2024 (8 mo. ago)
J Huang
Abi is the star! She is the one who will help to solve all concerns, speed up the whole procedure and give all support whenever it is available. Great experience at Martin & Co. Highly recommended.
25th Sep 2024 (8 mo. ago)
S Xu
Abi - thank you for being so helpful and kind! Truly appreciate your patience and expertise. <3
23rd Sep 2024 (8 mo. ago)
L Beck
Ive had the pleasure of working with Abi from Martin & Co during my recent plans to move and I couldn't be more impressed. Her communication has been consistently prompt, clear, and incredibly helpful. Abi's professionalism is matched by her kindness, and she has been a constant source of support throughout the process. I highly recommend both Abi and Martin & Co to anyone seeking a smooth and stress-free rental experience.
Tenant
23rd Sep 2024 (8 mo. ago)
N Entin
Although I didn't find a flat rental with Martin & Co. that would suit the timeframe in which I'd be living in Oxford, I nevertheless wanted to commend their excellent customer service and my very positive experience with their lettings manager Abi Rosser. Abi was consistently in touch with numerous potential rental options, quick to respond when I'd email her with any questions that I had, and always knowledgeable, communicative, and friendly.
21st Sep 2024 (8 mo. ago)
C Littleton
Had an extremely good experience with Martin & Co, any questions were always answered promptly, very helpful, and kept us very up to date with any progress and news. Big thanks to Amelia for getting this over the line!
18th Sep 2024 (8 mo. ago)
C Bergman
My daughter is new to the UK and was in need of housing to rent. Amelia was always patient on the phone, kindly answering all the questions a newcomer would have. The rental house is lovely and we appreciate the help Amelia provided.
Tenant
12th Sep 2024 (9 mo. ago)
L Orovecz
Everything's been great so far, and I appreciate all your help.
Thanks to Juliet for the viewing and to Amelia for handling my application. They are really nice and helpful, doing a great job.
10th Sep 2024 (9 mo. ago)
S Miller
I was very fortunate to sell my flat in three months from start to completion, with Martin & Co finding a buyer on the first day it was marketed! Excellent, personal service from the whole team - so different from other estate agents I have dealt with. I would definitely recommend Martin & Co.
Seller
5th Sep 2024 (9 mo. ago)
J Yen
The team at Martin & Co were professional, efficient and direct. They were greatly helpful from the beginning of the process all the way until the end of it. I greatly appreciate the help of Maz and Patricia. Thank you for your help!
5th Sep 2024 (9 mo. ago)
H Chippendale
I have just got the keys to my new flat and had an excellent experience with Martin & Co - Maz really went above and beyond during the sale and was unfailingly helpful: staying in touch throughout the process, meeting us at the property several times for viewings, and facilitating the removal of furniture etc. I am also very grateful to Patricia for her support and quick work in dealing with a tricky issue related to ground rent. Thank you very much again both!! :)
Buyer
3rd Sep 2024 (9 mo. ago)
J Caney
Customer service has been excellent. Abi sorted everything for us and was very quick to respond to my many emails and questions. The process was smooth and very easy to get through. Thank you very much for your help.
31st Aug 2024 (9 mo. ago)
T Bond
Recently sold my flat and completed on a new property. The service and support from both Maz and Patricia was impeccable from start to finish. Regular updates throughout the process, often going above and beyond to help push the sale through. Couldn't recommend them enough. Will be coming back to Martin & Co for all my future house sales. Thanks!
Seller
30th Aug 2024 (9 mo. ago)
A Marzio
Our relocation to Oxford went smoothly thanks to Martin & Co. and to Max in particular. Communication was clear and straightforward; assistance was prompt; Max was very helpful and always happy to address our queries.
19th Aug 2024 (9 mo. ago)
M Edney
We used Martin and Co to buy a flat for our daughter. Maz and Patricia made an excellent team and made the whole buying process straightforward. I was impressed with them both as estate agents (the best agents we have dealt with!)
Buyer
13th Aug 2024 (10 mo. ago)
T Rotherham
I've bought two properties from Martin and Co. From the initial viewings with Maz, through to the final day of sale the experience was professional and easy. Patricia was absolutely superb at keeping on top of the slightly complex sales progression. I would thoroughly recommend.
Buyer
10th Aug 2024 (10 mo. ago)
J T
My partner and I really appreciated Maz and Patricia's work in taking us through our recent purchase, particularly as first-time buyers. They were very friendly, informative and responsive throughout the whole process, even when not all parties were totally cooperative. Would happily recommend them!
Buyer
2nd Aug 2024 (10 mo. ago)
S Roberts
Amazing experience as a seller. Maz was knowledgeable and provided immediate updates when requested throughout making the sale very easy and smooth. Would definitely use again
Seller
23rd Jul 2024 (10 mo. ago)
?????/???
Abi at Matin & Co helped me find a room to rent in a new location quickly and easily - I'm very happy with the experience.
Tenant
10th Jul 2024 (11 mo. ago)
T Földes
Abi was very kind, punctual, and responsive in answering all the questions we had during our first move to Oxford. Much appreciated.
28th May 2024 (1 year ago)
J Kilbey
Maz provided an initial valuation and provided a comprehensive assessment of the market, potential marketing plan and helpful information pack. Once decision to put house on market, all the necessary paperwork, organisation of viewing EPC and marketing material was carried out efficiently.
Seller
7th May 2024 (1 year ago)
R Underhill
The team at Martin & Co made the process of finding a house to rent so smooth, speedy and enjoyable. We feel really lucky to have had Abi by our side from our very first house viewing right up until moving into the property we secured – she has been incredibly friendly, responsive and knowledgeable. After four years of renting student/HMO accommodation, I can confidently say that Martin & Co come out on top. Thank you.
Tenant
4th May 2024 (1 year ago)
M Tooth
We used Martin's to sell our parents house. Unfortunately we went through the auction process, no fault of Martins, which didnt work for us but I have to say this estate agents and particularly Mudassar were really good. Mudassar made a real effort of understanding the property and was able to give viewers a really good picture of what could be done with it. I had lots of positive feedback from people that viewed the property on his professionalism and knowledge. Would have no hesitation in using Martins again.
Seller
17th Apr 2024 (1 year ago)
A Gibb
Amelia was amazing at sorting everything out.
4th Apr 2024 (1 year ago)
A Ferro
Amelia and Alanna are lovely!
13th Mar 2024 (1 year ago)
A Kumar
It was great experience with martin & co, manager abi help me alot to complete the process
11th Mar 2024 (1 year ago)
S moses
I would absolutely recommend Martin and co for their wonderful service. I was looking for a rental property and i requested for a viewing and that property was taken. One of the team members named Amelia was in touch and she suggested properties that was in line with our budget. She helped us view a property and then we finally got it at the right time. The house was for me and my husband and we were new to the UK. We were so helpless while we were looking for a house. She was so friendly, helpful and supportive throughout the process. We are so grateful for the service provided by Amelia and Martin and co. Right from the beginning to the end. Kudos to Martin and co team and our favourite Amelia ??
Tenant
7th Mar 2024 (1 year ago)
N Page
Maz was so helpful, honest and did such a good job with the seller for me. Thank you!
19th Feb 2024 (1 year ago)
J Holdaway
Mudassar Rana of Martin & Co patiently showed me many properties in Oxford, and finally helped me secure the one I wanted.
It was a pleasure to work with him.
Buyer
15th Feb 2024 (1 year ago)
F Kovács
We were looking for a property to rent for almost a year and reached out to several agencies. It’s very hard to find a rental property in Oxford, especially with a pet. Martin & Co. was outstandingly helpful and friendly, we went through the whole process of renting in 2 weeks. Amelia is absolutely professional and helped us with everything. We highly recommend them.
Tenant
8th Feb 2024 (1 year ago)
A Hart
Martin & Co have been a delight to work with. Student housing is often a nightmare to negotiate, with estate agents applying unnecessary restrictions and pressures onto tenants, but Martin & Co have been nothing but helpful and understanding
Tenant
7th Feb 2024 (1 year ago)
J Mitra
I have a smooth experience with property search. Selected it over Video. Abi had been very helpful.
26th Jan 2024 (1 year ago)
purplesarahd
We were getting no responses to phone calls and emails to another agent. Amelia is a breath of fresh air and really went the extra mile for us while we were looking for a rental property in Oxfordshire. So nice to be treated with compassion and respect which we have found hard to come by from larger agents locally. Thoroughly recommend giving these lovely folks a shout if you are looking to rent.
Tenant
23rd Jan 2024 (1 year ago)
elena
An absolutely awful real estate agency. They are incapable of reading emails longer than one sentence, my agents were absolutely useless and it came to a point that I had to explain to them that now EU citizens need visas too because of Brexit, which someone whose job it is to check Right to Rent documents should know. This did not stop them from wasting my time on many occasions further regarding why I need a visa (?). Every conversation with the agent was excruciating, as they did not seem to comprehend information. Avoid if possible. It made moving to the UK and renting my first flat an unnecessarily stressful experience.
I am unable to reply to the response from the owner, but I was a tenant in 2022. I am not talking about the wrong agency, I most definitely remember this experience correctly. The main correspondence was with Abi, but there were a few other agents involved.
Tenant
8th Jan 2024 (1 year ago)
S Zen-Aloush
Recently have been working alongside Patricia Vassib on a chain (sales) and I cannot recommend her enough. She has been superb with clear communication and understanding regarding both our sales. She is an asset to Martin & Co. Hopefully we will work together once again in the future.
Seller
20th Dec 2023 (1 year ago)
E dee
It was wonderful working with Abi. She was patient and responsive to our many question. She was very helpful and friendly giving us detailed information. Thank you Abi!
24th Nov 2023 (1 year ago)
C Wotherspoon
Very good service from this company, especially from Maz who always goes the extra mile. Happy to recommend!
24th Nov 2023 (1 year ago)
Lotsawa
maz was very helpful from the day i did the viewing to picking up keys. highly recommend Martin & Co Oxford.
Tenant
22nd Nov 2023 (1 year ago)
E Appleby
Abi helped us diligently in the process of securing our house. We are very grateful!
21st Nov 2023 (1 year ago)
L Stanton
Thank you! We’ve had a great experience with this company.
20th Nov 2023 (1 year ago)
M Okwonga
Abi and her colleagues did a fantastic job - although I did not end up taking the fantastic property offered, owing to other circumstances, it was a first-class experience and I would gladly contact them again, should I be looking in the area. Highly recommended.
10th Oct 2023 (1 year ago)
C Hawe
Great team - really helpful and always friendly atmosphere in the office when you go!
9th Oct 2023 (1 year ago)
J Quan
Martin & Co Oxford has the most friendly and helpful staff. A special shout out to Maz and Patricia!
I am extremely happy with their service. I would recommend them to anyone who needs an estate agent.
3rd Oct 2023 (1 year ago)
L Crowley
The Oxford Martin & Co team - specifically Amelia Dawkins and Max - were incredibly efficient and represented us so well with the Landlord. The Oxford rental market is an awful place to be and when many agents are too busy to care about you it was a breath of fresh air to deal with the Martin & Co team.
Tenant
3rd Oct 2023 (1 year ago)
A Mukhtar
I had been searching for a rental property in Oxford for quite some time and had reached out to various agencies. I must say that my experience with Martin & Co. stood out as the best among all. Abi, in particular, guided and assisted us throughout the entire renting process. This was particularly valuable for us since we were relocating from abroad. I strong recommend Martin & Co. to anyone in search of a rental property in Oxford.
Tenant
1st Oct 2023 (1 year ago)
E Tsompanaki
Abi has been really professional and wonderful to work with in securing a property, after we had a very hard time with another agency in Oxford being so hard to get hold off and a property falling through. Really grateful for your help, many thanks!
22nd Sep 2023 (1 year ago)
L B
Cannot speak highly enough regarding the service we received from Martin & Co. The stress that comes with finding a property and moving in was minimilised by the compassionate, attentive and friendly staff. While Amelia primarily looked after us, and continues to support us to this day, every member of their team we interacted with was extremely professional, friendly and helpful.
Tenant
22nd Sep 2023 (1 year ago)
Z Çil
I left the property 17th of April still I can’t reach the person who is responsible for my deposit. Very poor service.
Tenant
20th Sep 2023 (1 year ago)
L Dunlevy
Coming to study at Oxford from outside of the country made finding a place a pain. Several companies were difficult to get a hold of, unhelpful in finding a spot that fit my needs, and curt in their responses. Then I found Abi Rosser at Martin and Co! She helped find a property that fit my exact needs and was responsive and accommodating throughout, especially with my unique case. While I haven’t moved in yet, I can say that the service and accommodation provided by Abi at Martin and Co was the best I had experienced after reaching out to several companies. Thank you and looking forward to moving in!
15th Sep 2023 (1 year ago)
C Abreu
From start to finish of a property purchase , we have received excellent customer service from Maz ,
he is friendly , knowledgeable & professional with consistent communication throughout. Highly recommend Martin & Co.
Buyer
7th Sep 2023 (1 year ago)
Yifeng
Given the difficulty to find a property to rent in Oxford, my friend and I still cannot imagine we could sort out the whole procedure in less than two weeks with the help from Martin & Co. It is the second time my friend using the service from Martin & Co, and the experience this year is even much better because of Max Koch, who has the best qualities of a lettings negotiator. Max has made the entire process smooth and hassle free, our questions were answered with details and his replies can be expected in minutes!
Tenant
1st Sep 2023 (1 year ago)
J Newman
Martin & Co helped me with my first property purchase and were extremely helpful, professional and easy to communicate with. I would highly recommend them; they made the whole experience really easy and I felt like I could ask them any question at any time. Thank you!
Buyer
15th Aug 2023 (1 year ago)
T Watts
Abi and the team at Martin & Co have been incredibly efficient. Thank you to the whole team.
9th Aug 2023 (1 year ago)
H wan
I had a good experience with Abi, she is polite and patient, giving me a good impression of Martin & Co.
21st Jul 2023 (1 year ago)
K Tsang
Thanks to Martin & Co, especially Maz, for the professional services. The whole process was very smooth and efficient. I would highly recommend this firm and Maz.
14th Jun 2023 (2 years ago)
B Deng
Booked on Saturday about a viewing with them on Monday, then they cancelled it without telling me, I had to figure this out after walking down to the property for 30 mins and waited for 30 mins and then call to find out what happened. Can't believe this.
5th Jun 2023 (2 years ago)
N Srinivasan
I had applied to Martin and Co for renting a flat and Abi was the agent who helped me with the process. She was very patient, answered all my questions, showed around the apartment and explained all the procedures to rent the place with great clarity. All communications via e-mail had a very fast and positive response. Thank you for all the help :)
Tenant
31st May 2023 (2 years ago)
U Mulla
My friends and I have been very happy with the rental process through Martin & Co. Abi was excellent throughout the process and was always on hand for any problems and questions. Would recommend to any students in particular as they have great options.
Tenant
15th May 2023 (2 years ago)
F McCann
Maz at Martin & Co, Oxford office was very efficient, knowledgeable and personable in the sale of my flat. He secured me a buyer within 3 months, in a potentially quiet time of the year. I would highly recommend.
Seller
27th Apr 2023 (2 years ago)
S Lischi
I have been very happy with the rental process through Martin & Co. They have always been conscientious, understanding and cooperative. Unusual qualities.
Abi in particular was excellent and always tried to find a way to meet my needs. It really is an important role to play as a guide through these sometimes complicated processes, especially for someone from another country.
Tenant
13th Apr 2023 (2 years ago)
? ????????-??????
We were looking for a property to rent in Oxford - and our manager in Martin & Co was Abi. We managed to sign all the documents fast, everything was on time from the agency's side. Abi was helping all the way, she was in touch and solved some issues during this process. Definitely recommend!
Tenant
6th Apr 2023 (2 years ago)
D Funk
Be warned, we have had a really terrible experience with Martin+Co Oxford. They are off-hand in their approach to clients and left us hanging in a very desperate situation. They are totally money focused and the human side of the transition is swiftly swept out of the way. It's only the money. Do not expect compassion or kindness from them, they are hard! Never have we had a stressful dealings with an agency before this time. We have been through extreme duress and stress with them. We are now taking our case with Martin+Co Oxford to the Property Ombudsman. If you have a choice, go somewhere else.
2nd Apr 2023 (2 years ago)
I Kis
We had a great experience with the renting process. Abi helped us with everything and was really quick at answering all of our questions. Abi's expert guidance and flexibility made the whole experience was a lot smoother less stressful than I expected.
Tenant
28th Mar 2023 (2 years ago)
S Kemp
Recently rented with Martin & Co, a few typical teething problems with a new tenancy, but Abi and our property manager Emma are fantastic and everything has been fixed near enough the same day. Wonderful experience!
Tenant
22nd Mar 2023 (2 years ago)
Anonymous Tenant
Abi and max were both amazing help through an obviously stressful event. Both had such patience and we’re incredibly kind to both me and my partner
Tenant
27th Feb 2023 (2 years ago)
S Han
When I rented a property through Martin and Co (Oxford/Thames branch), Abi was my letting negotiator. She helped my deal with the landlord to go smoothly and responded to all my questions kindly. I recommend working with her and the company.
Tenant
24th Jan 2023 (2 years ago)
???
I rent an apartment in Oxford with great help from Abi working at Martin & Co. This is the first time I am renting and it has been great experience renting with her. She was patient, kind and always happy to offer help and support with my concerns.
Tenant
17th Nov 2022 (2 years ago)
A Thompson
Conor and his team provided a brilliant service, they were all easy to deal with and the behind the scenes progression throughout to keep the sale on track was fantastic, good communication during the viewing, offering and purchasing process. Would recommend and will definitely use again for buying and selling.
Seller
19th Oct 2022 (2 years ago)
S Meskes
Friendly and accommodating staff. Special thanks to Abi for being extremely helpful and accommodating. The overall process felt very safe and secure. All in all, great service.
18th Sep 2022 (2 years ago)
C Martin
Maz worked really hard to get our sale through. Very professional and knowledgeable.
Seller
17th Sep 2022 (2 years ago)
A Groom
Rented a flat through Abi. She was consistently professional and easily contactable. Would definitely recommend if you are looking for a rental.
Tenant
14th Sep 2022 (2 years ago)
O Nehikhare
I rented a property through Martin and Co (Oxford/Thames branch), and Abi was my point of contact. She is super responsive and acts extremely efficiently in order to facilitate the whole renting process. She has been very patient in answering all my questions, making every step as transparent and smooth as possible. I highly recommend working with her and the company.
Tenant
27th Aug 2022 (2 years ago)
C marshall
Martin & Co have looked after my 6 rental properties in Oxford since 2007 so clearly I have been satisfied with the service received otherwise I would not have used them for so long.
Recently I decided to sell up and retire and again Martin & Co have provided a great service to get the sales moving and completed (sometimes in challenging circumstances that have prevailed since 2019). Full marks to their sales team for getting good buyers and for good ongoing communication and hard work.
Seller
22nd Aug 2022 (2 years ago)
U Toprak
As an international arrival, I had to arrange a rental flat in a limited amount of time during a short visit to Oxford. Their team has helped me promptly set up multiple viewings on short notice and wrap up the procedures digitally while I was setting up the next steps of my move back from home.
Tenant
18th Aug 2022 (2 years ago)
A Chambers
I recently had to sell my Mother's house when she passed away. I contacted Martin & Co. for an initial valuation for probate. Mudassar (Maz) came and did the valuation for us and completely put or minds at ease that the process would be handled sensitively when the time came to sell. We signed up with Martin & Co. and I am pleased to say that the sale went without a hitch and in record time! Communication was excellent and all the details were handled well. A job well done. Thank you.
Seller
12th Aug 2022 (2 years ago)
L Brodie
Martin & Co have been looking after my rental property since 2011; they have given me an incredibly professional and friendly service and nothing was too much trouble. I can not fault them.
I am particularly grateful to Connor and Maz for the successful and swift sale which went through smoothly and without any problems whatsoever.
My house was well looked after and in immaculate condition considering it has been rented out for so long.
If anyone reading this is thinking of renting their property out, I would not hesitate to use Martin & Co, you won't be disappointed.
Thank you to everyone at Martin & Co.
Best wishes
Lucy, Lytton Road, Florence Park
4th Aug 2022 (2 years ago)
N swan
Helpful and efficient. Mudassar was particularly helpful throughout
25th Jul 2022 (2 years ago)
T Mollet
Thanks to Abi working at Martin & Co we have been able to rent an appartment without problems. This has been the greatest experience of doing all the procedures to rent it with her because she was patient, always available to speak and has been a great help for us!
For sure the best in Oxford
22nd Jul 2022 (2 years ago)
G Barnes
Maz was really helpful in dealing with my house purchase and went out of his way to make sure everything went smoothly.
19th Jul 2022 (2 years ago)
M okeefe
Don't want to help don't like answering the phone and it seems that that just want people to get out of there homes so they can have there bonus
8th Jul 2022 (2 years ago)
M Hamed
I had a very smooth experience in signing and finalizing a rent contract and Abi guided me throughout the whole process in a very professional and friendly way and even assisted me in "moving-in" related queries to ensure that I have a smooth rental period. All in all everything was perfect.
8th Jul 2022 (2 years ago)
H G
I have recently purchased a property via Martin & Co and what can I say "AMAZING". Mudassar Rana was warm, professional, and absolutely brilliant and worked so diligently to support me in my purchase. Thank you so much!
15th Jun 2022 (2 years ago)
A Paterson
Martin & Co have made renting a property in the the competitive Oxford market easy. Their processing procedures were flawless and Abi kept us up to date with every step. Abi was super welcoming at the flat viewing and I cannot thank her enough for her help!
14th Jun 2022 (3 years ago)
M Hofberg
The most pleasant experience I've had with a letting agency. I can't speak to the rest of the organisation necessarily, but Abi is certainly fantastic. Abi was very efficient, super responsive, and took time to answer any and all questions I had. As moving is a very uncertain time for anyone; it was a massive burden lifted to to work with someone who allayed all nervousness, and provided clarity throughout.
14th Jun 2022 (3 years ago)
D Jackman
We have used Chancellors and Scott Fraser. Martins every time now.
Very good letting service from our perspective as landlords while we rented our house, then later when we sold it the service from Maz was excellent, frequent updates and much chasing of the buyer's slow solicitors. Thank you everyone.
10th Jun 2022 (3 years ago)
A Tovey
Excellent communication from Mudassar (Maz) Rana throughout the process of purchasing through Martin and Co Oxford. Hope to buy again through you soon! Would recommend to anybody buying or selling.
10th Jun 2022 (3 years ago)
Z LI
I just rent a property with Martin & Co in Oxford. The branch is fine, just it seems to me that they do not have enough staff in the busiest time. They might not check your emails, and you really need to call them again and again to get things sorted. Fortunately, the staff who dealt with my tenancy are professional and nice. Conor helped me with putting an offer and contacting the landlord, and Abi helped me with the referencing and the following steps. Both of them are very responsive, efficient and friendly, which made the process easier and less pressured. Special thanks to Abi, who resolved the issue I encountered with the referencing company immediately when I called her -- Goodlord is not very professional and some of the staff need to improve their common sense, I have to say, compared with my previous experience with another letting agency.
9th Jun 2022 (3 years ago)
V Aniebok
Abi Rosser was incredibly helpful and knowledgeable during the entire process! Highly recommend!!
29th May 2022 (3 years ago)
L Bouchat
Worst agency in Oxford. Trying to rob expats for their own profit.
22nd May 2022 (3 years ago)
A Gómez
I rented a property in Thame with Abi Rosser in Martin & Co and it was such a good experience. They really fast and made the process really easy and Abi always ready to help on the phone or via email. I really recommend it.
Tenant
19th May 2022 (3 years ago)
J Bolivar
An update to my previous post: I am so pleased last week I completed the purchase of my new flat here in Oxford with Martin & Co. Mudassar Rana (Maz) helped me all along the way. He was very professional, responsive and friendly. He made the process smooth and a very good experience, as obviously buying a property is a complex process. The flat was handed impeccable and I could move in straight away. I am so happy, thank you Maz!
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Older review: Very happy and excited that recently had an offer accepted for a very nice flat in Oxford. Mudassar Rana took me through the negotiation process very nicely. He was very responsive, clear and friendly and made the experience very positive. Abi Rosser showed me the flat, she called me to confirm the appointment on the day, was punctual and very friendly and gave me the time I needed to explore the flat and take my own pictures. They were very professional and as a first time buyer I am very thankful for their work on such important step in life. I am very happy that Mudassar now continues on mediating the purchase process until it is completed. (Thank you!)
Buyer
5th May 2022 (3 years ago)
D Ismail
It was my pleasure to deal with Abi Rosser in letting a new property. It was amazing job. Everything has been done in a simple, fast and trusted way . I strongly recommend Martin and Co oxford letting agent.
Landlord
2nd May 2022 (3 years ago)
H Sarhan
It was amazing experience with Abi Rosser who makes everything easy. She is accessible, rapid responder and helpful. I really strongly recommend Martin & Co Oxford Letting agent. Abi facilities the letting steps for me and my family particularly I was doing that from outside of the UK. Thank you Abi
Landlord
2nd May 2022 (3 years ago)
J Saunders
This is a great agency with affordable good quality properties for rent. However, they could be more on top of their game by communicating better with each other as tenancy stages progress. The transition process from booking through to routine property management runs like a fairly smooth well-oiled machine. And the whole process (apart from handing over the keys) can be done remotely on a mobile phone. The people who work there are polite, professional and well grounded and that is surely the key ingredient to the success of the agency.
Tenant
27th Apr 2022 (3 years ago)
J Knott
Abi Rosser has been a great help while looking for our student house for the next academic year. She was willing to send me properties of 4 and 5 bed properties and was also very helpful when members of my house changed their mind on properties.
Abi also went to multiple properties to film a video tour, making the process much more convenient.
Thank you again Abi for helping us during our student house search.
Tenant
5th Apr 2022 (3 years ago)
S Yang
Great experience with Martin&Co so far. Abi has been our point of contact and she is very helpful throughout the process. She is very quick to respond and extremely patient with our questions. The entire renting process is very efficient (time saving) and easy to follow as well. Very positive experience overall.
Tenant
29th Mar 2022 (3 years ago)
A Pratley
Just WOW ! Abi, what a superstar, you may think the process of renting a house is easy.... it's not, but Abi made it easy, her communication was outstanding, from start to finish. Martin & Co, take care of this young lady she is a real asset !!! and wins you business with her first class customer service. five stars for Abi *****
Tenant
29th Mar 2022 (3 years ago)
M Vautrin
Is the western service-based economy failing us? From my experience with Martins and Co, I would say that it very much does. On day 1, I arrive in the office loaded with suitcases that I cannot carry alone. They tell me that I have to wait outside for them to prepare my check-in package. No problem about that, the weather is nice and the birds are singing. A few minutes later they let me in to give the keys and documents and rudely tell me to leave. The flat being located nearby I ask what is the best way of getting there. They are unable to answer my first question (really?). This is the start of a long and painful series of events that will forever change my perspective on letting agencies. I, then ask whether I can leave one bag in their office while I drop my first load. They tell me that I cannot because they don't want to take responsibility. Is your office so criminal that you don't trust your own staff with customer's goods for a few minutes?
Anyway, I move into the flat which has very obviously been cleaned by no one else than the previous tenants. And from what I've seen, they were not the cleanest people in town (wink). Worst, there is no hot water. I go back to the office and they tell me that an engineer will come soon to fix it. One week later I surprise myself realising that going to the gym to take a shower is now part of my daily routine. They eventually fix it, or at least we thought so. From this point, we realise that the electricity bills are rising like Kurt Cobain's cocaine consumption accross his twenties. The reason is that they simply locked the boiler's booster on and disconnected the light that indicates so. Clever. 4 winter months and 800 pounds in bills later we decide to complain and the landlord kindly reimburses us 250 pounds (read further as this is too good to be true).
The rest of the tenancy happens without too many problems and we were naively thinking that those cold days were behind us. When the checkout happens we make sure that leave the flat nice and tidy. Apparently, our job was not up to the standards of the most glorious real estate agency on earth, I'm sure you guessed it, Martins and Co which claims 250 out of our deposit. We obviously contest this via the Deposit Protection Scheme and from this point onwards the landlord stops responding similarly to a child that did not receive the Christmas present he so dearly wanted. Since both parties have to accept litigation, we are forced to see and pay a solicitor to get the process started. Today, 7 months after leaving the property, we finally received our deposit back. I might have a pint to celebrate, but not an expensive one. For the simple reason that I've lost more than I have won in this story. In money, time and most importantly trust in what seems to be a religion for students and renters in general, letting agencies. I use the term religion because it is mostly based on beliefs and miracles rarely happen if they happen at all.
Oh also! They never fully fixed the boiler issue and we strongly suspect that the next tenants are now dealing with the same problem. BTW, the environment is also thanking you (wink wink).
Long story short, if you're getting involved with Martins and co, buckle up, you're in for a bumpy ride. Or even worse, if you're moving into 100 Empress Court, the only thing you can now do is pray because you're going to hell
Tenant
1st Mar 2022 (3 years ago)
C Jimenez
I had the greatest experience working with Abi, she was incredibly responsible, honest and helpful. She was absolutely amazing and I found the letting process easy and comprehensive. She was there helping me every step of the way and I am so glad I had the chance to deal with her!
Landlord
28th Feb 2022 (3 years ago)
B Zheng
Good renting experience, thanks Jack and Mudassar for their help.
Tenant
25th Feb 2022 (3 years ago)
dj8431
I cannot recommend this agency at all. I hope if you read this as a landlord you decide to go for an better alternative. They don't take care of the property, don't do any repairs even if they are major and affecting the health and safety of tenants. They are horrible when it comes to their communication as they don't even bother to reply. Even agreements before signing contracts are not getting fulfilled. Overall, I would like to give them -10 stars if I could, as they are treating landlords and tenants disrespectful and are not helpful in anything as they don't do anything really. I hope UK laws will change in the future as the way they work should be illegal. I see this agency as a scam.
23rd Feb 2022 (3 years ago)
A Chin
I rented a property through Martin and Co (Oxford/Thames branch), and Abi was my point of contact. She is by far the best agent I have ever met; she is super responsive and acts extremely efficiently in order to facilitate the whole renting process. She has been very patient in answering all my questions, making every step as transparent and smooth as possible. I highly recommend working with her and the company.
Tenant
22nd Feb 2022 (3 years ago)
J Hiscox
Emma Collis at Martin & Co has fully managed my flat in Oxford since 2015. She was always easy to get hold of, 'very' efficient,, totally reliable and managed some tricky situations with tenants skilfully.. Martin & Co have just sold my flat, my main point of contact Conor Taylor. Nothing was ever too much trouble for him, very good grasp of his job, always instilled confidence in some difficult moments.. Both Emma and Conor were a great pleasure to deal with, I am extraordinarily grateful to them both and highly recommend them.
Seller
21st Dec 2021 (3 years ago)
E Sanderson
Rented a student property through Martin & Co and they were absolutely brilliant! Worked with Abi and she was absolutely brilliant showing us round a bunch of houses and she really made sure she prioritised what it was we were looking for. She was amazing and was really helpful with all our questions when we were submitting the offer and would definitely use them again!
Tenant
2nd Dec 2021 (3 years ago)
N Cottrell
I sold a flat in Oxford through Martin & Co and had an excellent experience. The flat was marketed well, with good photos and a 3D tour, and sold within 7-10 days of listing. They were professional from start to finish with close communication throughout. They would promptly call to provide feedback on viewings and were impeccably polite in their dealings with me. My main point of contact was Conor from the Thame/Oxford branch. I wish all estate agents are as good as Conor. I fully recommend Martin & Co if you are looking to sell your property.
Seller
21st Nov 2021 (3 years ago)
V Darre
Martin & Co were very helpful and accommodating with the purchase of a flat. Easy to reach and made negotiations a breeze.
Buyer
30th Oct 2021 (3 years ago)
J na
Be careful!! This agency does not respond to you after you end your tenency and it will be very long journey to get your deposit back. I thought that I was unlucky and only one but saw the same situation in the review.
Simply, they ignore your email about deposit request and it has been already 7 weeks after end of tenancy.
Highly disrecommended!
Tenant
16th Oct 2021 (3 years ago)
X yang
I rent a flat via Martin & Co oxford for three years. Everything was fine when you had the contract with them. As soon as the contract ends, the agency doesn't respond emails regarding return of deposit anymore . It's been over a month and we haven't received anything regarding our deposit. BE CAREFUL ABOUT YOUR DEPOSIT!!
Tenant
8th Oct 2021 (3 years ago)
M Sisti
Awful letting agency.
Oxford standards are not that high but this one wins the 'worst agency award'.
I am not even going to start telling about how poorly they dealt with the house viewing and references period, but now that we have been tenants for 2 months, they have not sorted any of the issues we raised.
Even though they keep blaming it on the Landlord not being responsive, I feel as the agency that deals with the property management they could do something more.
Tenant
22nd Sep 2021 (3 years ago)
Nus
I have never been treated so poorly by any estate agent ever. I booked a viewing with Alex, who had promised to send videos of the property over before the in person viewing. He did not do this, and I had to call the office 4 times to confirm my viewing. When it was finally confirmed, myself and a friend travelled four hours to view the property, and received a call 4 minutes before the viewing, whilst we had been standing outside, saying that the viewing was cancelled as the tenants were isolating. I explained that we were hoping to put an offer in for the property that day, and asked if we could stand outside the property and watch the videos as we still hadn’t been sent them and I had a lot of questions. I was told very curtly by Alex that there was nothing he could do and he was on his way to his next viewing. I was astounded by the fact that this lettings agent had the time to find out the tenants were isolating, call the next viewing and rearrange and then make his way to the viewing, but didn’t have the ten minutes he had promised us to simply talk about the property. He clearly wasn’t planning to make his way to the viewing, as he was already off in another direction. He refused to even have a phone call about the property. I was told I would be sent the videos as soon as he hung up- several days later and I still haven’t got them. To make matters worse I tried getting in contact with Alex, who hung up on my calls and when he did pick up was extremely rude, and found out through another agency that the property was under offer the whole time. I am absolute appalled and see why estate agents get such a bad reputation now.
20th Aug 2021 (3 years ago)
S Williams
We have had only great experiences with Martin & Co! The online systems work well and the agents are flexible and helpful!
30th Jul 2021 (3 years ago)
N Hopwood
I used Martin & Co to manage a rental property, and then they helped us sell it. In both services they were excellent. As landlords living overseas we relied on M&Co to check up on the property, and they were always very responsive, meaning we could act on requests from tenants really quickly and easily. Emma from the rental office was always very helpful. When it came to selling, Conor Taylor was fantastic - again very responsive and keeping us up to date with everything.
Seller
20th Jul 2021 (3 years ago)
A katanforoush
Good shop
20th Jun 2021 (3 years ago)
M Arnold
Martin & Co have been absolutely brilliant in assisting me with the sale of my property. Jordan Baskerville dealt with it from beginning to end, the service was excellent. I received an offer one week after it going on the market and have just exchanged contracts. Jordan kept me informed at all times of the progress of the sale. He is very approachable and pleasant to deal with. I will definitely use them again if I decide to move again.
Seller
12th May 2021 (4 years ago)
J Wong
Searching in great difficulty for an apartment for my family in Central Oxford, lucky to meet Mr Conor of Martin & Co. Woodins Way. Quick and professional in response to my requests. Showed us some apartments to choose from and based on our needs he recommended us an apartment still not on the market. Arranged with the tenant immediately and we were satisfied with the property after viewing. Fixed everything for us in around 7 days because of our urgency, including all the negotiations, cleaning of the property, etc. After moving in, we reported some problems and they sent very good builder to help fix all of the problems. We are very grateful to Mr Conor and all his so helpful colleagues. Thank you all so much for the help to a family just relocated to the UK!
Tenant
29th Nov 2020 (4 years ago)
M Racing
Great Customer Service and very helpful throughout the process! Highly recommended!
17th Nov 2020 (4 years ago)
B Hellett
Great estate agents for students, easy and professional. Kenidee was really helpful and nice!
Tenant
3rd Nov 2020 (4 years ago)
L Doody
Couldn't be happier with our dealings with them- Kenidee was proactive and responsive in our communications with her, and was very accommodating in allowing us to have a thorough tour of the house.
28th Oct 2020 (4 years ago)
I vologianni
Excellent service. Zoe helped me to get a room in oxford and guided me through all the procedures step by step. She was super polite and helpful. Everyone was very responsive and proffessional!
Tenant
12th Oct 2020 (4 years ago)
A Sabety-Mass
Jordan is easily one of the best realtors in Oxford, could not recommend him enough. On the referencing side Zoe was great, I found the entire office helpful and quick to finish things up.
11th Oct 2020 (4 years ago)
J Incio
Terrific support from Jordan and Zoe before moving in to the new apartment, from picking up my internet kit to responding to any queries right away - thanks both!
Tenant
3rd Oct 2020 (4 years ago)
I Baram
We have found the staff, in particular Conor Taylor, very friendly, professional and helpful. Excellent customer service.
30th Sep 2020 (4 years ago)
I Jennings
Very helpful and fast to respond. Sophie Cockayne has been particularly supportive and efficient. Would recommend!
18th Sep 2020 (4 years ago)
C Murphy
Jordan Baskerville has been extremely helpful in his advice and is keeping us us informed at every stage as our sale proceeds and arranging appointments
Seller
29th Aug 2020 (4 years ago)
F alagappan
Jordan Baskerville was exceedingly responsive and understanding regarding the search to find an apartment in Oxford for my daughter presently residing outside of the UK. He was professional and patient. We had many concerns and he addressed them quickly. I would highly recommend this firm and their associate Jordan.
27th Aug 2020 (4 years ago)
R Chow
It was my pleasure dealing with Martin & Co. They are very professional and is always on top of things. A special mention must be given to Jordan and Zoe, both of them have been the most helpful throughout my search for a "home" in Oxford. While the pandemic has brought about a great deal of uncertainties, the staff at Martin & Co did everything they could to ease my concerns.
I very much look forward to having a great year studying and living at Oxford. A big thanks to Martin & Co , Jordan and Zoe. Please do not hesitate to contact the firm if you have any real-estate needs. Their professionalism and dedication would undoubtedly give you a peace of mind.
Tenant
18th Aug 2020 (4 years ago)
A Traista
The letting process started easy at the beginning just to turn into a complete nonsense later on.
Jordan helped us with the preliminary details and application. His service could be rated 5 stars.
Moving on, after paying a holding deposit we were given 2 weeks for the references to be obtained. However, the whole process only started in the beginning of week 2, so the whole thing got extended by another half week.
On top of that, the person dealing with our application showed a complete lack of competence. Both me and my girlfriend received emails with the wrong recipients or regarding the wrong property, which could count as a leak of personal information.
The rental process is done now, but I seriously doubting the usefulness of this agency.
Tenant
14th Aug 2020 (4 years ago)
S McKay
Honest and easy to deal with
14th Mar 2020 (5 years ago)
Joy
Thief, they will keep part of your deposit without a real reason , the DPS doesn't really protect you , they can do anything they want with your Money, i won't suggest this company and any other big company to anyone. Manager highly unqualified, (miss Kate). They do viewing and inspection at any time and As many times As they want (not allowed in the contract), they don't care in any of the contract clause and they increased the rent after just 6 month of more than 5% (not allowed in the contract).
Tenant
19th Feb 2020 (5 years ago)
M Robinson
Tamsyn Edgar did a great job showing us round the flat and getting us started on the purchase process.
Conor Taylor was crucial in getting the purchase over the line and was brilliant at chasing the various parties involved.
Of all the firms involved in the purchase, Martin and Co were by far the most reliable. I would not hesitate to recommend them to family and friends.
Buyer
1st Dec 2019 (5 years ago)
W Dogar
I have dealt with Kate Mittell for a number of years now and without any doubt she is superb at what she does and is a credit to Martin and Co.
For some reason Google wont let me add another review. So I will edit this one.
Just wanted to highlight the magnificent work being done by Iulia Hogas at the Oxford office. Very thorough and very professional in her manner. I have worked with Iulia for a couple of years now and she just gets better and better in whats she does. Thank you Iulia !!!!!! Keep up the great work :-)
28th Nov 2019 (5 years ago)
J Rees
Tenants have been a nuisance in our area, rubbish dumped on the street at departure, suggests very poor vetting of tenants.
Landlord
9th Nov 2019 (5 years ago)
M Jones
Jordan was really helpful and helped us view three different properties back to back (one of which he successfully helped us rent)
We are very very grateful to him for helping us navigate our first renting experience and have no doubt that he will help us with anything more.
Tenant
31st Oct 2019 (5 years ago)
N -
They were very helpful in finding a pet-friendly house to rent, also very responsive about any issues.
Tenant
12th Aug 2019 (5 years ago)
J S
Polite staff, very helpful.
7th Aug 2019 (5 years ago)
M Hanson
Very helpful staff and very accommodating! Thanks for everything!
11th Jul 2019 (5 years ago)
J Hofmann
I am very pleased with the service I have received from the staff at Martin and co. Jordan and iulia have both been very helpful in my application and I am very happy with my property.I would like to thank Jordan for his good patience and good customer service when helping me with my property selection.thankyou martin and co !!
Tenant
4th Jul 2019 (5 years ago)
M Hardman
I was a tenant for nineyears, paid my rent in time, looked after the property. When I came to leave I was shocked at the appalling way in which I was treated. Firstly I was buying a property so attempted to renegotiate an extension of my tenancy and asked to work with the agents. I was advised I had to renew for a full term and had no choice. When I then needed to give notice I was informed I had to pay nearly £2000 to cover the cost of find a new tenant as I was finishing the contract early. I had paid hundreds if thousands in rent so this I felt was shocking.
This was eventually waived after much discussion and resistance on my part - I felt I was being totally exploited.
Then came check out - I had cleaners in for 3?days, there was some wear and tear but it was left in a good condition. I returned the keys through their letterbox and had to chase after 10 days to check they had received them.
There was no information regarding the opportunity to be present at final property inspection, nor information regarding the return of the deposit. Again, I had to dispute aspects of this as wear and treat Lear wasn’t being considered and they were trying to charge me for recleaning the entire property.
Once again I felt totally exploited and had to fight for my rights.
I feel this company is all about exploiting the tenants and the staff seem very unconcerned. It’s best to go direct to managers and save yourself a lot of time and stress, and be prepared to stand up for your rights.
Tenant
20th Jun 2019 (5 years ago)
S liu
Very bad experience!!
On the very first day when we move into the flat. There is no hot water nor shower in the house!
We go back to Martin & Co for help. They simply throw the number of landlord and said it's not their responsibility to deal with the fix. To make things worse, the so-called landlord never pick up the phone!!!
What we are angry most is the agency's attitude. When we come to them, they show no interests offering any help. They didn't even try to!!! Simply ask us to seek for advice from Citizen Advice. What a joke!!!
Not professional at all. Even private landlord can do better. Very disappointed. Regret to use them.
Tenant
15th Jun 2019 (5 years ago)
M lampka
Very helpful. Thank Lulia you was very friendly and helpful. You answered all my questions and mails. It was a pleasure to go thrue all process having you. I can definitively recommend that Agency as every step was very clearly explained.
13th Jun 2019 (6 years ago)
M Rumsey
Unhelpful and neglectful.
I rented a room in North Oxford through Martin & Co. When moving into the property, the room my landlord and I had signed a contract over was not yet available because the ceiling needed to be painted (something I was assured would be completed prior to the start of my tenancy)... Each week I was told I would be able to move into my contracted room at the end of that week - I stayed in a room half the size, living out of a suitcase for 5 weeks before I was finally able to move into the correct room, even having offered to paint the ceiling myself a number of times. Martin & Co did nothing apart from chase me for my full rent for this month while I was still waiting to move in to the correct room. I was since offered some compensation by the landlady who then did not pay it in full so I had to deduct the remaining balance from my rent payment for the next month and was again chased by the letting agent who did nothing to support their tenant while not receiving the room I had paid for.
I have since moved out of the property 5 weeks ago and I am still waiting for my security deposit to be reimbursed because of a cleaning fee which was not agreed upon. Upon questioning the fee because I left the room in a pristine condition, it was suggested that the fee is justified because I am not being charged for the blinds which were broken since before I moved into the room. This suggestion has been later dropped, however the 3 week long email chain is ongoing and so is my wait for an explanation as to what cleaning was actually required and the wait for my deposit.
I would strongly discourage anyone that is thinking of renting through Martin & Co from doing so. I am sure there must be alternative options where you are guaranteed to get the room you pay for and they won't hold your security deposit ransom over fictitious cleaning charges.
Tenant
11th Jun 2019 (6 years ago)
Anonymous Tenant
Back in Dec 2017, I had given Martin & co a 5-star rating based on the work of Luke who helped me in the initial moving in on google review.
I did enjoy my tenancy until mid 2018 when a new tenant moved into a HMO who was eventually served by the police for his antisocial behaviour. Even after being served and numerous complaints from other tenants and neighbours, the landlord nor the agent did not proceed with eviction process (he refused to move out). It got to the point where I felt unsafe in the property (cutting electricity, bolting the door lock) and decided to move out before end of the contract.
I did NOT receive ANY compensation from the landlord nor the agent (I had to pay until the end of the contract). I asked on number of occasions for help. Although the agent was always polite and apologetic, they never took an action.
Friendly staff they may be, but if a tenant feels threatened and thus have to move out and waste more than 1000 pounds, then what's the use?
This is just one big issue which is not explained to the full, nevermind petty things like lack of internet (part of contract), self-paid lock instalment... the list can go on.
If you are looking into renting in OX3, then perhaps think again.
Tenant
21st May 2019 (6 years ago)
A See
Excellent staff and great service. Jordan Baskerville was very knowledgeable and approachable.
21st May 2019 (6 years ago)
Anonymous Tenant
DO NOT RENT FROM THESE CON MEN
You have no chance of getting your deposit back and it is constant harassment. Kate from the agency inspects the property every month and finds things to charge you for even though pictures were taken at the start. I am in the process of reporting this to the Ombudsman. They turn up when they want without notice and constant threats by email. What a stressful experience. The other reviews are fake and these people didn't even rent
Tenant
1st May 2019 (6 years ago)
K Poole
Would recommend, very professional & helpful.
18th Apr 2019 (6 years ago)
B Al-lawati
Very professional service from the lettings team. I was assisted through the process by Mr.Jordan Baskerville, who responded promptly and ensured that the tenancy agreement process was smooth and successful.
Tenant
9th Apr 2019 (6 years ago)
F BURROW
I recently bought a flat with the help of Tamsyn Edgar from Martin & Co. She was very helpful throughout the process, always replied very promptly and liaised well between me and the vendors. Overall it was a very good service.
Buyer
6th Apr 2019 (6 years ago)
J Harnett
Tamsyn was really helpful and friendly - arranging viewings promptly and providing suggestions.
6th Apr 2019 (6 years ago)
T Shefford
My family and I have rented an apartment in central Oxford for the past 8 months with Martin & Co as the managing agents. Throughout our tenancy we found Martin & Co to be absolutely professional, helpful, courteous and quick to respond to all of concerns. They were also completely fair and impartial in all dealings between ourselves and our landlord who they were also representing.
Kate Kennedy as Branch Manager did a great job in managing our tenancy and was particularly helpful when we wanted to terminate our one-year tenancy early after we bought a property here. Martin & Co. were equally efficient and effective in taking care of the landlord's interests and I have no hesitation in recommending their services to landlord's and tenants alike.
Tenant
6th Apr 2019 (6 years ago)
A Shurrab
Jordan was great in helping us finding a house.
5th Apr 2019 (6 years ago)
C Ioannides
In searching for a flat in Oxford we were contacted by Jordan Baskerville from Martins & Co Oxford. Jordan arranged a number of viewings for us. He was professional, polite and extremely helpful. Where the key to a property was not available, Jordan would ensure that a video was taken and sent to us. He was able to find a flat that ticked all our requirements in a short period of time. Unfortunately the move to Oxford did not materialize this time, but should it happen in the future the first agent we will be contacting will be Jordan of Martins & Co Oxford.
2nd Apr 2019 (6 years ago)
I Puchol
If you are looking for your new home in Oxford, I recommend you to put in touch with Martin and Co Oxford, and especially with Luke Vecchione. I believe this is the best housing company in the city (it's quite hard to find a place in Oxford), and Luke was always very professional and interested in helping me to find a house, even sending me videos of apartments before my arrival in the UK or calling me out of office hours. Luke was very comprehensive and did an excellent job to arrange my move on time. I'm very happy with the customer service and for the confidence that I felt to make a rental contract through this company.
Tenant
18th Mar 2019 (6 years ago)
J Bridges
I would like to thank Luke Vecchione for all the help and advice in securing our property we really appreciate it and would highly recommend Martin and co
Thank you
7th Mar 2019 (6 years ago)
G Kwan
I contacted Martin & Co to arrange a viewing in a certain part of Oxford. Afterwards, Luke Vecchione checked in to hear how I felt about the property and suggested a couple more in the area. He facilitated these viewings with great professionalism, friendliness and enthusiasm, showing knowledge of the properties and understanding of our needs. I always felt my opinions and needs mattered a lot to him.
I strongly recommend Martin and Co Oxford if you're looking to rent a property in Oxford.
Tenant
30th Jan 2019 (6 years ago)
B Maximus
Luke found me a room very quickly which is much appreciated due to my circumstances at the time, everything was drawn together simple and promptly. Thank you!
Tenant
21st Jan 2019 (6 years ago)
E alomani
Mrs Lulia Hogas is really helpful she actually finished all the paperworks and moved me in just a week such a friendly and wonderful girl would definitely recommend this letting agency they are very quick in response and everything is just amazing thanks Lulia ????????
Tenant
19th Jan 2019 (6 years ago)
A Weller
We viewed a rental property recently and had the pleasure of meeting Jordan. WOW - what an outstandingly nice and super efficient young man. He was very punctual arriving at the property, helpful in every aspect and an absolute pleasure to deal with. We look forward to a long and happy association with Jordan and the team. Ann Weller.
17th Jan 2019 (6 years ago)
D Dinculean?
I am happy to recommend Martin&Co, with special thanks to Luke Vecchione and Jordan Baskerville. They were really helpful at presenting me the house yesterday, answered everything i needed to know and assisted me throughout the whole application process. Great customer service. Thank you, Martin&Co.
4th Jan 2019 (6 years ago)
L Hanqing
Very good service.
18th Dec 2018 (6 years ago)
M Fry
My company did some work for Martin and co-and weren’t paid very bad customer service would not recommend this company for anything at all
29th Nov 2018 (6 years ago)
Z Hemat
Many thanks Lulia for your wonderful service and assistance you have provided. Your speed and efficiency has been very helpful and first class. Again many thanks for your quick turnaround with my move to a new flat.
Tenant
19th Nov 2018 (6 years ago)
P Burley
Very happy to recommend Martin & Co for those looking to rent in the Oxford area. I was shown around a property by Connor, who was polite and friendly. Once I'd decided to make an offer, Luke was extremely helpful in securing the property for us and did an excellent job of negotiating the move in date with the landlord on our behalf. He has been very responsive to my queries, and has even contacted me outside of office hours to make sure I am updated with any developments. Very happy with the customer service.
Tenant
13th Nov 2018 (6 years ago)
B Young
Luke Vecchione was really helpful in showing us around the house, as well as offering to show us another property in the area that we might be interested in. He's also been great at answering all our queries over the phone and via email, which is really helpful!
12th Nov 2018 (6 years ago)
A Thomas
Really informative and gave great advice, highly rec. for students! thanks Luke for explaining how it all works and getting us a great house
Tenant
11th Nov 2018 (6 years ago)
P Dunn
Luke Vecchione was really helpful in getting our student property sorted as soon as possible. He was very communicative in response to any questions about the property. Thanks for your help!
Tenant
30th Oct 2018 (6 years ago)
E Newsome
Luke was so helpful and answered all questions we had! Really friendly and did all he could to make it as easy as possible for us! :D
25th Oct 2018 (6 years ago)
E Hunston
Luke from Martin & Co. reached out to me after I had inquired about a property in Oxford. As I was relocating from Edinburgh and wouldn’t be around to view it in advance he agreed to video the property for me and send that over instead. Luke was professional and friendly going above and beyond for a prospective tenant. I can’t thank him enough and will definitely use the company if/when I look for a new place! Thank you!
Tenant
20th Oct 2018 (6 years ago)
M Dominic
Great service. The staff are approachable and extremely helpful. Would definitely recommmend them to others
6th Oct 2018 (6 years ago)
M TORNEL
Iulia, from the office of Kidlington, was really helpful and supportive with all my questions. She clarified every single one during the whole process, and they were quite a few, since it's the first time I'm moving to England and I rent a property through an estate agent.
Tenant
2nd Oct 2018 (6 years ago)
R Doherty
I contacted Martin and Co to view properties in a specific area of Oxford that would suit my needs. Luke Vecchione responded immediately with various properties and I was able to view them very quickly. Luke handled the viewings in a very professional manner and answered any questions that I had, making sure that I was comfortable through out the whole process. I would highly recommend working with Luke and Martin and Co.
10th Sep 2018 (6 years ago)
K Cruickshank
HI have been dealing with Martin and co in oxford for a few months now.And Luke has been looking after me and has been doing
An excellent job I would highly recommend
Him and all the staff there.
4th Sep 2018 (6 years ago)
C chiapponi
Made an appointment on very short notice and was lucky enough to be dealing with Luke Vecchione who showed be 2 excellent properties fitting my outlined criteria. Luke subsequently, ensured the rental process was negotiated in a smooth and professional manner, answering all questions asked with great patience. Would highly recommend.
Tenant
3rd Sep 2018 (6 years ago)
S Woolgar
Made an appointment over the phone with Aaron for a viewing at my house. Waited in for an hour, nobody showed up. I phoned the office who put me on hold for about 10 minutes and then cut me off. I rang back and they said Aaron was unavailable, he was on another line. They then said he had put nothing in the diary. They then said Aaron would phone me. But nothing.
Deeply unimpressed.
Seller
21st Aug 2018 (6 years ago)
O Brown
I have recently rented a flat through Martin & co and I would high recommend using them. I was fortunate enough to have been dealt with by Luke in the Headington-Oxford branch and I have never come across a more professional or accommodating estate agent! He went above and beyond what I would have expected to ensure that I ended up with the exact property I wanted. A 5* service... thank you!
Tenant
16th Jul 2018 (6 years ago)
C Chia
We use Martin & Co to let our properties. We deal with Luke and he is great! He has a good knowledge of the market and filled our properties very quickly at the rental we desired! Punctual, professional and thorough, highly recommend!
Landlord
2nd Jul 2018 (6 years ago)
G Bucaya
Absolutely terrible service. I have had an awful year with the letting agency. Not only were they secretive about a mould issue that we've had at the start of the year - but now they have offered very little help in being the liaison between the landlord and I, concerning that we our having issues with our electricity. Would not recommend.
Tenant
16th May 2018 (7 years ago)
C Jacquest
Viewed a property to rent on Saturday, they managed to ‘squeeze’ us in for a viewing. Guy didn’t know how much the deposit was or the admin fees - said they’d email all the information on Tuesday when they get back after the bank holiday. Did they do this? No! Called 2 days later and the properties gone... signed for on the same day we viewed it. Obviously we would have signed there and then if he knew the numbers. Customer service is poor and phone manner is dismal.
4th Apr 2018 (7 years ago)
T Taylor
I have just recently rented a property through Martin & Co and have had such a pleasant and positive experience with them the whole way through. Luke was prompt in booking a viewing with me and then forwarding any questions I had to the landlord, and in answering everything I wanted to know. Both Luke and Iulia and have been helpful and accommodating through the whole application process, including booking extra viewings for me to go back and see the property again and replying promptly to any emails I've sent. The whole thing has been seamless and has made me feel very comfortable in my new property!
Tenant
27th Mar 2018 (7 years ago)
M P
Best agency in Oxford for customer service and advice! I went into Martin and Co a week or two ago so I could discuss renting a flat from them next year, straight way from opening the door I was greeted by a well-spoken and very smartly dressed young gentleman, he immediately stood up introduced himself as Rhys and sat me down and offered me a hot beverage. When discussing a flat to rent he was very open and knowledgeable, he went on informing me about my different options, once I informed him I had my own property up north, he gave me some great advice on what I could do if I wanted to rent it out In the near future. I will without a doubt be contacting Martin and Co next year when I need to move.
17th Mar 2018 (7 years ago)
Helen
I rented a room through this agency and I had the worst time ever in this house. Staff is unfriendly, unprofessional and lying. I was the first one moving into the house, which was devastated by the former tenants and which obviously left it in a bad condition with rubbish. Nonetheless, I had to clean everything and was left alone with mould, "which I should clean" according to the agency.
I was in a shared house with 5 bedrooms and we were 3 young girls. After the agency was unable to rent one of the rooms to an ordinary person, they let a 55 year old, unemployed smoking alcoholic with no teeth in the house. In the end, he molested one of us girls. He also created a strong odour in the house, which was unbearable. The agency pretended to be unable to do anything and I had a one-year contract, which I couldn't end. I am from Germany and came to Oxford to do my Master's degree there - thanks to Martin & Co., I had the most horrible time in the UK and ever in my life.
Tenant
10th Mar 2018 (7 years ago)
S Dodson
We had a good feeling about Martin & Co as soon as we met Luke. He was very friendly, extremely professional and a fast mover! It has taken a week from when we first saw the property advertised, to having all paper work completed deposit being paid. Nothing has been too much trouble and both Luke and Iulia have been extremely helpful, they’ve always been at the end of the phone to answer our calls, and they’ve responded to our emails very quickly!! All in all we’re very happy with the service we received from Martin & Co and will be recommending you to anyone who asks!
Tenant
31st Jan 2018 (7 years ago)
B Hachula
Very good all encompassing service provided. The agent I dealt with in person, Luke, took the time to understand what I was looking for and gave me several options which suited my needs. All issues/ queries were dealt with quickly and professionally by their back of house team Iulia/ Paula. Would use again in a heartbeat.
31st Jan 2018 (7 years ago)
D Wegrzyk
Fantastic experience. Thank you to Conor Taylor especially, he proved to show so much passion and interest. Conor I would highly recommend to anybody! Thanks again.
31st Jan 2018 (7 years ago)
A Wright
A very reliable and trustworthy team, especially Conor Taylor, he is an asset to your company. Always going the extra mile to provide a smooth experience without the hassle, like some letting agents do. Thank you for everything Conor!
31st Jan 2018 (7 years ago)
S Jones
Saw some student properties with Conor. Helped us a lot in finding the right property. Would highly recommend.
31st Jan 2018 (7 years ago)
K Balakrishnan
My experience with Martin & Co has been brilliant from day one. Luke is a star. He is honest, acts fast and is super efficient. Lulia too has been most helpful and professional in handling my agreement. I am pleased and will continue working with Martin & Co. Great work guys. Keep it up.
26th Jan 2018 (7 years ago)
C Bratu
I recently rented a studio flat with Martin and Co. The experience was excellent, from beginning to end. From booking the first views to finalising the paperwork for my new flat. Many thanks to Conor and Iulia from Martin and Co, who have taken care of me throughout the entire process. They are wonderful and I was very luck to have worked with them. They really are an asset for Martin and Co.! Truly recommend!
Tenant
25th Jan 2018 (7 years ago)
C mead
I recently view a property with Martin and co and was overwhelmed by the service, luke was the estate agent I was dealing with and he went above and behond to fit me into his schedule, although I did not take the property is was down to no fault of Luke and his amazing professional customer service. I felt valued and safe with him.
18th Jan 2018 (7 years ago)
J Bradley
we had Luke helping us with our Let and he was great, very polite and helped us get the place we wanted really quickly with very little fuss.
Landlord
17th Jan 2018 (7 years ago)
F Garcia
Very good customer service. Iulia was really helpful sorting out all the documents needed for renting. The paperwork process, which usually is quite tedious, was actually seamless thanks to her.
Kate was also really helpful sorting out some small fixings needed in the house, overall quite pleased with all the team.
Tenant
17th Nov 2017 (7 years ago)
D Juice
Luke was brilliant at arranging viewings, he made the experience a stress free process. Five stars to Luke! Would definitely recommend
15th Nov 2017 (7 years ago)
M Carne
Great customer service. Luke was extremely friendly and helpful, making the process of finding and signing a house easy and stress free! Would definitely recommend to any students looking for accommodation with no hassle.
Tenant
14th Nov 2017 (7 years ago)
J Golubowska
Rude staff!! All they care about it getting their money!! After nearly 5 months of telling them we are going to different estate agent they still keep sending tenancy agreement for a house we have viewed with them... and its every day late at night! ...
They kept twisting my words to make me a person who is at wrong.. they were telling different things every time they contacted me..... hate them and NOT recommending them at all!!!!! Avoid them at all costs!! Bunch of liars!!!!
Tenant
11th Nov 2017 (7 years ago)
T Mohd
I have dealt with Martin and Co for number of years now and I have always been happy with their service.
They have been proactive, friendly and have always kept me in the loop with what's going on.
Special thank you to Luke, he's been really helpful.
Ashraf Rana
9th Nov 2017 (7 years ago)
A Mates
Considering the fact that renting a place in today's modern age via an estate agency (or not) can be a very time consuming, complex and energy draining process, Martin and Co. and Iulia Hogas in particular made it very clear and as easy as possible for me and my best friend to move in together. Highly prompt and comprehensive communication, excellent professional service at comparatively attractive agency fees.
Tenant
7th Nov 2017 (7 years ago)
A M
Amazing service from Rhys, I would definitely recommend this agency!
6th Nov 2017 (7 years ago)
M Gurney
Luke was really helpful in helping us to find the right property, really appreciated. Would recommend!
2nd Nov 2017 (7 years ago)
D T.
I called from London to enquire on some properties to rent in Oxford as my sister is relocating soon. I spoke on the phone with Iulia and she was such a great help. Managed to send us some more properties that matched my requirements to look at via email and even gave some area advice. Super friendly, great service!
25th Oct 2017 (7 years ago)
S Tri
Didn’t reply on emails and didn’t hold to their promises made on the phone. „Yes, we will make a Video of the property for you tomorrow“ - Guess who never replied to me again. When a company doesn’t even replies to future tenant, then how do they treat their actual residents. Wouldn’t recommend renting from them.
Tenant
18th Oct 2017 (7 years ago)
D Murphy
I would definitely rate Connor as being first class with service, helpful, friendly and informative.. he has just let my property in an instant... thank you Connor and Martin & Co
lulia has provided me with a very satisfactory service regarding my new tenancy... polite and understanding, attention to detail, an asset i would say to Martin & Co.... thank you Lulia
Landlord
17th Oct 2017 (7 years ago)
M Skretowska
The whole process of renting my property from start to finish was made so easy and simple and my property manager Annie was so helpful throughout and remains to be very helpful now.
Landlord
23rd Aug 2017 (7 years ago)
J Khan
The service I get from these guys is impeccable and their property manager Annie is one of the most friendliest and knowledgeable agent I have ever come across. Definitely the top agency in Oxford!
8th Aug 2017 (7 years ago)
A Gostling
Luke has shown us around a couple of rental properties now, each time he has provided brilliant service, he has been able to answer every question we’ve thrown at him to a good standard and always seems happy to help. Would definitely recommend Martin and Co after dealing with him.
3rd Aug 2017 (7 years ago)
K Lynch
Martin and Co were amazing throughout my tenancy. Kate was great with sorting out the issues I had with my deposit return and went above and beyond to help. Would not hesitate to recommend
Tenant
3rd Aug 2017 (7 years ago)
J Sheridan
Me and my partner was looking to rent a property in oxford I was recommended by a friend to get in contact with Luke and I'm so glad we did he was so helpful, polite and patient couldn't of asked for a better service. An outstanding agent would be an understatement. So a massive Thank you to Luke.
Tenant
2nd Aug 2017 (7 years ago)
M Waddup
Just completed a stress free move thanks to Luke at Martin&co 100% would recommend.
2nd Aug 2017 (7 years ago)
D ward
Luke recently showed my partner and I around a wonderful property, from registration to arranging a viewing it was stress free and just perfect. I am so happy and I will be using Martin & Co again. Thankyou so much Luke!!
2nd Aug 2017 (7 years ago)
J Mills
The agent Luke showed me around and was great - approachable and knowledgable of the properties and the area - would definitely use again
2nd Aug 2017 (7 years ago)
Louie
I had a viewing for a house in Oxford just over a year ago for me and my housemates. Our estate agent Luke Vecchione did our viewing and he was he was very professional, friendly and helped us with anything we needed. The viewing was great and so was the house, definitely recommend Luke if you can get him to show you round a house in Oxford!
Tenant
2nd Aug 2017 (7 years ago)
L McLean
Very pleasant experience renting with Martin & Co Luke was always very helpful.
Tenant
2nd Aug 2017 (7 years ago)
R Vieira
After 2 months of search in all the agencies in Oxford for a property that was pet friendly and convenient for me and my family, we were able to find what we were looking for with Martin&Co, Luke was very friendly and professional, differently from all the other agents he understood exactly what we wanted, and with dedication helped us until we moved to our new home.
Tenant
2nd Aug 2017 (7 years ago)
C Vieira
Luke was very helpful and patient. We loved the way they detail with us and passed assurance as we where look for a property for awhile and they helped us look for the right property that was pet friendly. The house was better then what l expected it was clean and they placed new things in the house. l and my husband are very pleased. Thank you for your help and attention.
Tenant
2nd Aug 2017 (7 years ago)
J Sabourin
I found the team to be friendly and helpful. I especially appreciate all the help and support that I received from Katie M.
2nd Aug 2017 (7 years ago)
Bob
Having been involved in letting property for many years I know what I require from people who deal with my portfolio. In my opinion, Kate Mittell of Martin & Co Oxford, is one of the very best.
Landlord
2nd Aug 2017 (7 years ago)
C Ellis
When I bought my first buy-to-let property I approached Martin & Co and spoke to Kate, she could not have been more helpful and professional. She answered all of my queries and if she wasn't sure she always got back to me with the answer. I now have a portfolio of properties and I wouldn't trust any other company than Martin and Co to manage them, (so long as Kate continues to work there that is.) would not hesitate to recommend.
Landlord
1st Aug 2017 (7 years ago)
G D
I was shown round a property recently by Luke (don't remember his surname) and he was extremely helpful and informative. He certainly knew the local area. Good viewing - thank you.
1st Aug 2017 (7 years ago)
R L
We were recently shown around a property and the agent, Luke, couldn't have been more helpful. He is very polite and has a sense of humour which is very much lacking in some people that we have dealt with. Unfortunately our circumstances have changed and we will no longer be moving to Oxford so I wanted to write this review to give Luke the credit he deserves.
1st Aug 2017 (7 years ago)
Jenna
I have dealt with many property agents and account managers over the years renting my property, I can honestly say, I have never dealt with a more helpful and kind member of staff. Kate, M&Co would be lost without you!
Landlord
1st Aug 2017 (7 years ago)
W Clements
Kate is conscientious and committed to her work. She is friendly and always ready to help me sort out my problems at all times. She is a valuable member of the team at Martin & Co as she gives me an excellent service.
1st Aug 2017 (7 years ago)
K M
Kate, where would I be without your fine command of detail, your calm and friendly helpfulness, and your gritty, game-winning determination? You've unfailingly sorted things out for me over the years.
Thanks for everything. I really hope you get the recognition you deserve, and also that you'll be able to go on helping me in the future.
1st Aug 2017 (7 years ago)
A Swain
I recently used Martin & co when looking to rent a property. I would definitely recommend them to friends and family. The agent we dealt with, Luke, was always going the extra mile to make sure we were happy and found the right property at the right price within our search criteria. Very happy with the property and customer service!
Tenant
1st Aug 2017 (7 years ago)
C Boers
I can highly recommend Martin & Co an efficient and friendly team, Kate in particular is always very helpful, nothing is too much trouble for her. Thank you all!
1st Aug 2017 (7 years ago)
N Clifton
Cannot recommend Kate Mittell enough! She’s always helpful regardless of what my query is!
1st Aug 2017 (7 years ago)
J (Joe)
Although we didn't rent through Martin & Co in the end, the service was impeccable, complete down to the lovely Kate Mittell, I've never known an agent so good and so dedicated to the job, keep up the good work Kate
1st Aug 2017 (7 years ago)
B Brind
I would recommend Kate in accounts, she was really supportive when I was trying to get my deposit back from the landlord which was unexpected as lettings agents usually have a bad rep!
Tenant
1st Aug 2017 (7 years ago)
S Harding
My partner and I had amazing service from Luke. He helped us find our perfect property and was always extremely prompt at getting back to us regarding any queries that we had. We will definitely be using Martin and co in the future.
1st Aug 2017 (7 years ago)
K boodell
We received a very professional and efficient service especially from Katie Mittell. As a landlord I felt it was stress free and any issues with tenants were ironed out quickly.
Landlord
1st Aug 2017 (7 years ago)
S Elmegrisi
Kate at Martin & Co Oxford was extremely helpful. When I was trying to move into a property through a different letting agent and having troubles with them, Kate openly offered fantasic, professional advice when the letting agency were not following correct procedures. It gave me great confidence in Martin & Co as a company who take genuine interest! 10/10 for Kate!
28th Jul 2017 (7 years ago)
L M
Estate agents get a bad name but I've always been pleased with Martin & Co! Kate in finance is lovely, but all the team are great and have been welcoming to me the many times I have popped in the office. Great bunch!
28th Jul 2017 (7 years ago)
T Kennedy
Having recently moved out of a room with Martin & Co, I have to say that the experience was a lot better than it has been in the past with other agents. I was due rent back and Kate in accounts got in touch with me to tell me that, and paid it back to me same day. My deposit was returned shortly after. The whole process was pain-free so i would definitely rent through them again. Thanks Kate for being so helpful.
Tenant
28th Jul 2017 (7 years ago)
M Cox
I spoke with Kate Mittel recently and should could not have been more helpful. She went out of her way and provided first class service. I would definitely recommend Martin and co to friends and family.
28th Jul 2017 (7 years ago)
S Jameson
I highly recommend Martin & Co and will do so to all my friends. Especially Dani who went out of her way to help me with my enquiries. Thanks!
20th Jul 2017 (7 years ago)
E Ridley
I was really happy with my service when I enquiry about a property, the staff member I believe was called Danni answered all my questions with great detail.
20th Jul 2017 (7 years ago)
susan
Great helpful and efficient service by Kate, definitely recommend their services.
20th Jul 2017 (7 years ago)
T Vecchione
Luke has done a superb job with meeting my needs, he has also helped my girlfriend find a place next year, all in all thank you very much. Quality service!
18th Jul 2017 (7 years ago)
E charlett
Luke showed me a property to rent and he chose what suited my needs he met all my expectations throughout the experience which was a positive one. Five stars to him!
Tenant
18th Jul 2017 (7 years ago)
D Clarke
We are so glad we decided to sell our house through Martin & Co. Aaron and his team worked efficiently and effectively on our behalf and were always a pleasure to deal with.
Seller
18th Jul 2017 (7 years ago)
P Atherfold
Great service. Thanks especially to Luke for taking the time with us to find our perfect rental property.
Well done.
Tenant
16th Jul 2017 (7 years ago)
Sue
All the staff of Martin and Co are friendly and helpful, but a special mention should go to Kate, who is an excellent Finance Manager. She always deals with any queries promptly and efficiently and ensures that the accounts are run smoothly. She keeps in close touch with tenants to ensure they pay their rent on time and we are always confident that we will be paid on time. We would certainly recommend Martin and Co as managing agents.
Landlord
15th Jul 2017 (7 years ago)
S Reef
Luke offers a top service, often available out of hours and very courteous, and polite. Couldn't ask for more from him.
15th Jul 2017 (7 years ago)
B Kennedy
Great service from Martin & Co, particularly Kate Mittell who has been super helpful and helped us to sort out any issues! Thanks!
15th Jul 2017 (7 years ago)
S Auton
I have worked with Martin and Co , Oxford for many years. I would like to take this opportunity of thanking Kate Mittell who has been absolutely remarkable in helping me manage my Oxford apartment portfolio. She is unfailingly patient ,polite and efficient and she is an absolute pleasure to work with. I could not ask for a better business partner. thank you Martin and Co and thank you Kate!
Landlord
14th Jul 2017 (7 years ago)
C Page
We've used Martin&Co for several years in Oxford, firstly as a tenant and now as a purchaser. Richard was always very professional in dealing with us as tenants. Aaron has been very professional as a selling agent with a deep knowledge of the market / immediate area and in communicating our offer to the vendor to allow us to close quickly.
Buyer
14th Jul 2017 (7 years ago)
Z Briggs
After having dealings with Martin & Oxford branch, I would like to say they are extremely helpful, friendly and efficient in what they do. A special shout out to Iulia who does her very best with each and every applicant that comes through the door!
14th Jul 2017 (7 years ago)
A Griffiths
I have dealt with Lulia on numerous occasions and she is a delight to deal with!!
14th Jul 2017 (7 years ago)
N Vandenhoeck
Richard Goodwin helped us renting our property in Oxford last May.
His precious advice and help to go through the all process were fantastic!
Always available at anytime when necessary, his professionalism, determination to achieve a good work, and excellent market knowledge were key to us.
As landlords we can't but just recognise how grateful and reassured we are to work with him. We know we can rely on him with peace in mind!
We highly recommend his service.
We also want to thank his friendly and professional team (specially Iulia Hoga) who quickly managed the administrative tasks within a short time due to our relocation ; she was always patient and enthousiast despite all our questions and worries. We appreciate it!
Thank you all again for this great experience!
Landlord
12th Jul 2017 (7 years ago)
M Howell
Awful! incompetence has no bounds, from initial contract to moving out it was the worst experience. Not sure what else to say...
23rd Jun 2017 (7 years ago)
J Smith
complete lack of professionalism!!! Booking viewings with out any notice and then denying any knowledge of it! walking into rooms when tenants are in bed asleep and in the shower!!!
24th May 2017 (8 years ago)
P Ashby
My partner and I recently rented a flat through Martin & Co. The initial experience was rather mixed, but Cheri asked for a meeting with the Manager and made clear what we were unhappy with and everything got sorted out, with no ill feeling - which was impressive. Once we had signed the lease and moved in, I was unsure what they would be like. Enter Charlotte Stephenson, who is their property manager. Our standard of service went up from 3 star to 6 star. When we raised a problem it was sorted out, within hours. Friendly, professional and completely on the ball. We couldn't have asked for more. Thank you so so much. Pete Ashby
Tenant
6th Mar 2017 (8 years ago)
L Taylor
Fantastic staff (especially Rob Westell) friendly and helpful - sorted a student house quickly and efficiently with little stress.
Tenant
28th Feb 2017 (8 years ago)
C Borg
Fantastic, friendly estate agents, the nicest I have ever come across. Rob W. is lovely, what a great guy to deal with. Do not hesitate to use this company, they are highly professional and very friendly.
18th Feb 2017 (8 years ago)
Z briggs
It is always a pleasure dealing with Martin & Co Oxford. The staff are extremely helpful, friendly and are good laugh - especially Rob, Luke, Lizzie and Kate
15th Feb 2017 (8 years ago)
F Walsh
Had very good service and quick response from Luke Vecchione
13th Feb 2017 (8 years ago)
J Sheffield
Had many letting agents over the years. Martin and Co have by far been the best. Rob Tupman and Kate Mitell were both beyond excellent with communication and we felt they always valued us as clients. Understanding and people centered letting agents.! Total opposite of Finders Keepers!
Landlord
23rd Dec 2016 (8 years ago)
M Bocchio
We rented a flat in Headington via Martin & Co. and our experience was very positive. Luckily we had no need of maintenance, thus I can't comment on that side, but check in, check out and communication went smoothly. I would definitely recommend this agency for renting a property in Oxford.
Tenant
5th Dec 2016 (8 years ago)
J Smith
Great service from Rob & team, got me into my chosen property very quickly and with minimum fuss!
Tenant
4th Dec 2016 (8 years ago)
Z Moffatt
Very helpful service from Luke :) myself and partner are looking forward to the move!!!
30th Nov 2016 (8 years ago)
T Soroks
Rob was very helpful and made our process in finding a house extremely easy- very pleased!
30th Nov 2016 (8 years ago)
S Holden
Rob was really helpful and lovely to work with especially as we are new to housing rentals, thanks Rob!
Tenant
30th Nov 2016 (8 years ago)
H Rawcliffe
Lizzie was friendly and helpful from beginning to end, keeping us fully informed and up-to-date on our student rental!
Tenant
29th Nov 2016 (8 years ago)
H louise
Outstanding service from luke Vecchione who has been excellent at answering all questions and concerns regarding my soon to be property. Also very welcoming when answering the phone which is always very lovely and positive. This is my first property and as you can imagine I hadn't had a clue about anything and he's been more then helpful explaining everything in detail and also a short phone call away, very easy to get in touch with him which is also very good in need of information. Over all luke has been an absolute diamond. Would definitely recommend Martin and co oxford to anyone :)
Buyer
26th Nov 2016 (8 years ago)
R Hedley
Rob Westell was really great throughout the whole experience :) he got us a great house and was very helpful with answering questions.
14th Nov 2016 (8 years ago)
K Wallace
Great service so far - Rob Westell has been quick to reply to emails and calls, and gone the extra mile to help us out. Very happy, would recommend.
14th Nov 2016 (8 years ago)
K Strickland
Amazing staff everyone was extremely friendly and Luke the agent who showed us around the properties was amazing at answering all our questions and making sure we knew exactly what the protocol is when renting a property for the first time!
Tenant
10th Nov 2016 (8 years ago)
R Hughes
The team at Martin and Co are always super efficient and have helped us find our ideal house. We dealt with Rob Westwell at the Oxford branch, who is always very friendly, and really helped to lead us through our first time renting a house, along with just becoming a friendly face for us all. The house we ended up renting was based upon his recommendation and we couldn't be happier with it. Huge thanks to Rob and all the team at Martin and Co.
Tenant
1st Nov 2016 (8 years ago)
G Carter
Thank Rob for finding us a great house. best estate agent around oxford!
28th Oct 2016 (8 years ago)
A Bogdanov
My case was complicated since I was relocating to Oxford from Norway and I wanted to have accommodation close to my work place. When I found property that completely suit my requirements I had issue with its availability at time of my arrival. To solve this problem I contacted Luke Vecchione from Martin & Co Oxford. He helped me to find short time rent until permanent accommodation became free. He was very flexible and professional in his work. For instance, he was able to meet me at late night in Saturday to sort out payment and helped me to move in. Without such support my relocation would be very problematic. Thus I'm very thankful to Luke Vecchione and Martin & Co Oxford for support.
Tenant
18th Oct 2016 (8 years ago)
V Tan
My case was pretty urgent as the college notified me really late that they don't have any accommodation anymore. It was literally two days before arrival. I immediately contacted letting agents in Oxford and Luke was the friendliest one amongst all of them. He helped me settled everything in less than two days. He would constantly contact me just to keep me up to date with the latest progress, even after office hours. So I'll finally have a place to stay tomorrow and I won't be homeless all thanks to Luke from Martin & Co.
Tenant
30th Sep 2016 (8 years ago)
Hans
Martin and Co was extremely helpful to us as we prepared for our transatlantic move. In particular, Paul Dashwood Evans was highly professional; he gave us a video tour of the properties we were considering and gave us his own honest assessment of the differences between them. Since then we have selected the property he most strongly recommended for our family, and we could not be happier with the property and location. You get what you pay for, and in this case Paul and the rest of the team at Martin and Co were worth it all. Many thanks for a great experience!
7th Sep 2016 (8 years ago)
J Jake
Firstly, only communicate via e-mail. You WILL need everything in writing. They have a convenient way of forgetting what they have said. Even after proving them wrong the still deny all knowledge. Just get everything in writing, it will help. Please, please, please, get /everything/ in writing.
They seemed helpful at first, they were pleasant and helpful. As I signed the contract they seemed overly pushy for me to write a review. If this is the same for you, give it a few months before doing so. They'll take your money and not want anything to do with you.
I have had a number of issues with were I am renting. If you want anything sorted keep pestering them. It's the only way to get things achieved.
They will tell you what you want to hear, but until you see results don't believe a word. The ones I dealt with are lazy. And I have been told that others are just as bad. They are rude and they don't care about their clients. They lie and and avoid answers.
They are an appalling company. For the money I am paying I would expect a better service. Be prepared be treated like dirt. Even their tainees will think they are better than you.
Martin and Co have done a wonderful job at finding a group of agents that don't care and are ill-trained.
If I can sway one person to think twice about using them I will be happy. I cannot stress enough how awful they are.
Hate is a strong word, and accurate. If I could give no stars, I would. 1 is being generous!
Tenant
4th Sep 2016 (8 years ago)
P Rauwolf
I recently moved to Oxford from North Wales. Martin & Co made it easy.
I rented a place which was being refurbished. Unfortunately, since I was living away from Oxford, the first time I witnessed the end product was the day I moved in. Obviously this was a bit nerve-wracking, as I was unsure whether the end-product would be acceptable. As an overseas student, I have been previously burned when trying to rent places I had yet to physically view.
Luckily, Martin & Co handled everything splendidly. The room looked great, and the few quibbles I had were taken care of immediately. I'd recommend them to anyone, especially those trying to rent from a distance.
Tenant
25th Jul 2016 (8 years ago)
E Giles
I booked a viewing for the day after I saw a property advertised online to be told the following morning that the viewing was cancelled due to the current tenant renewing their contract! To top it off they got my email address wrong so that I did not receive a confirmation email about the booking. Seem to be very unprofessional so I'm glad that I didn't end up renting from them and will avoid them in future!
22nd Jul 2016 (8 years ago)
D Bezlov
Booked a viewing with them, they said I can pick any date and then out of a whole week they could only do a certain half an hour. At the viewing they didn't know the answers to general questions like does the property have a cleaner and when would the ceiling leak be fixed. When moving in I requested some of their 'services' and although they were put in my contract I never received them. Sold me an insurance and in the end it turned out they couldn't provide it. Last but not least one of their employees blocked my card when I was paying my renewal fee with them. Will definitely avoid in the future if possible.
Tenant
21st Jul 2016 (8 years ago)
D Quinnell
Was very quick process and apart from viewing, all done over email, which was convenient as I was very far from location as I was moving fresh into the area. Rob Westall was very helpful and friendly in advising areas that would work for work purposes and also finding a home within budget!
19th Jul 2016 (8 years ago)
C Cullen
I was looking for somewhere to rent in Oxford, and Paul Dashwood-Evans was extremely helpful and responsive. He went out of his way to look for suitable properties and was flexible with setting up letting arrangements that met my needs.
Tenant
15th Jul 2016 (8 years ago)
L Clee
We have had a really good experience with Martin & Co. In fact on the day I spotted what was to become our new home Lizzie McLean from the Oxford office was able to come and collect me for a viewing within the hour. It was good luck for both of us that we were able to make an impromptu meeting. Following after that meeting and my decision to take make an offer to the landlord Lizzie was hugely efficient in firming up the details and by the ed of the day the deal was done.
Thanks Lizzie!
Tenant
12th Jul 2016 (8 years ago)
K B
I have recently relocated from Newcastle to Oxford; Searching for rental properties in Oxford is a real pain especially being new to the place. Luckily, we met Paul at Martin & Co. He found the best property that suited our requirements in very quick time and made sure we moved in time without any hassles - I could clearly see the amount of hardwork Paul has put-in throughout the process.
Paul Dashwood-Evans and Martin & Co have been exceptional at communicating with me from the start of the rental process; Paul's customer service skills are excellent!!! He has professionally, politely and patiently answered all our questions, some of them are very trivial :-)
My wife is extremely happy the property, we settled into Oxford within no time and I'm focussing on my job peacefully.
A BIG thank you Paul and Martin & Co team for all the help and support - Quality Service!!!
- Krishna
Tenant
29th Jun 2016 (8 years ago)
A Dyer
Kate has done loads of work for me and she made my day a whole lot easier, thanks your wonderful!
17th Jun 2016 (8 years ago)
C Fan
Martin & Co have been really good to my flat mate and I. Very responsive and willing to accommodate our requests. Rob is super nice and helped us get our dream flat.
Tenant
14th Jun 2016 (8 years ago)
A Ahn
I am moving into a flat next week and the renting process with Martin & Co could not have been any better. We spoke with Robert Westell, who has been very friendly and helpful, and responded quickly to any queries.
Tenant
14th Jun 2016 (9 years ago)
K Ramirez
Just moved into a new flat and service was great! Robert was super helpful and made it very easy to move, with prompt responses to all of my questions along the way. I completely recommend him!
Tenant
9th Jun 2016 (9 years ago)
P Vezey
Richard was very professional and his first showing became my first tenant. No mucking about, no endless viewings by disinterested visitors, he was on the button. Thanks Richard
Landlord
6th Jun 2016 (9 years ago)
L Buti
Very good service. Everything went well and Lizzie provided a great support. Martin & Co has provided a good service so far.
3rd Jun 2016 (9 years ago)
K Hitchman
Luke Vecchione has been superb from the beginning.
When the property, that we will now be renting, came on the market we were really excited to see it. But we found it difficult to arrange an appropriate time with Luke, so in the meantime we began viewing other properties. Then Luke kindly rang a few weeks later to book a viewing at a time that he knew we could do, and he seemed just as excited as we were.
He has since been excellent at communicating with us and making sure the process for renting the property has been easy and efficient.
I feel very pleased in the knowledge that we have the support of an excellent agent.
Tenant
27th May 2016 (9 years ago)
R Dyson
Luke at Martian and Co in Oxford could not have been more helpful or patient. Dealing with 4 students, chasing three of them around and around to get paperwork, and contract changes through out. Very helpful. Would defiantly use again.
Landlord
26th May 2016 (9 years ago)
P Revanchilist
I wanted to move in quickly and they had me in the house in 2 weeks. When I lost my keys they went out of their way for me and I had new ones as quickly as I could receive them.
24th May 2016 (9 years ago)
K Baychev
Martin & Co have provided a good service so far. The house I am moving in is newer and better maintained than most student houses you can find in Oxford. Rob Westell has been professional and helpful.
Tenant
17th May 2016 (9 years ago)
C P
My experience with Martin & Co. was great and it came as a relief after a long and time consuming search for a place to live in the city of Oxford. Immediately, as I had our first conversation with Mr. Rober Westell we have arranged a viewing for a studio flat in the very center of Oxford. The flat was brand new and met all the specifications. Robert's continuous guidance and assistance made it possible to apply for the studio. I was guided through the filling of the forms until final agreement and signature of the contract with the Landlord. Everything run smoothly and nicely. Robert was very willing and motivated to provide a solution to every problem that I felt full of confidence and went ahead for the agreement. Overall I classify my experience with Martin and Co. and in particular with Mr Westell with whom I had the chance to meet as a letting agent, a great experience and I strongly advise anyone to follow my example for hassled-free letting agreement and house finding.
Dr. Christiana Panayiotou
Tenant
27th Apr 2016 (9 years ago)
J Kjellsson
Great service and friendly agents. Was in contact with Rob Westell and got really good service.
18th Mar 2016 (9 years ago)
D W
Having been with a poor local agent for a couple of years, I invited Richard around to appraise my flat. He has been nothing but honest, friendly and professional since we met and I would not hesitate to recommend him to anyone. Even now that I live further afield he is always willing to provide advice and assistance if I need it.
29th Jan 2016 (9 years ago)
M Langsbury
I have recently moved into a rented property. I was looked after by Afreen. She went far and beyond to help me, as id never rented before. She was so helpful and professional. An absolute pleasure to deal with. I can't thank you enough for such a painless and easy move.
Tenant
25th Jan 2016 (9 years ago)
R Campbell
I have been letting my property for many years and on the recommendation of a friend, changed my agents to Martin & Co. What a good decision as I am delighted with their personal touch and care! Lily and Richard are always most helpful and the fact that they do "surprise" visits to ensure the property is being cared for by the tenants is a bonus for the Agents always report back to me. In addition, on one occasion, the tenants were 2-3 days late in paying the rent, so I was immediately alerted by the accounts department, something which never occurred with any other agents I have used. I can recommend Martins without any reservation! Well done and thanks.
Landlord
7th Jan 2016 (9 years ago)
P kashem
Martin and Co had been very efficient in finding a tenant, friendly team and good customer service
Landlord
5th Jan 2016 (9 years ago)
J Stephenson
Amazing service.
Martin & Co have been a fantastic lettings agency to use and we're not even moving in for another nine months!
Robert Westall has been particularly brilliant in communicating the updates and securing us the house we wanted with ease. A+ professionalism and a credit to the Martin & Co team.
After having a particularly bad experience with a previous lettings agency, this process has been extremely stress-free and easy. I highly recommend Martin & Co as a lettings agency, full marks all round!
Many thanks!
Tenant
2nd Dec 2015 (9 years ago)
B Dean
We moved out on 14th November 2015 as the house was sold due to Landlady living abroad.We were at the house for sixteen months. Lily has been very helpful through out our stay which was very reassuring as we have two young children.She always answered my many queries and problems were dealt with swiftly hope the next agent is as helpful and understanding.Lily understood what we were looking for and we were very happy with the home that we rented. I was incredibly stressed recently about moving out and also about the inventory check out but it all went smoothly. I am happy to recommend Lily to anyone else who needs a home. Martin & Co Lily...that's the person to go to....I wish Lily all the best. She is an asset to Martin & Co
Tenant
26th Nov 2015 (9 years ago)
M Baillarin
Hi here is Matthieu from France, I've contacted Martin&Co and in less than 1 week the keys of my new room were in my hands ! The whole paper process was really easy (still have 1 or 2 forms to fil in) and I was able to pay in cash because I haven't my bank account yet opened. My contact was Mrs Afreen Iqbal who was kind and very reactive during all our exchanges by mail concerning my inquiries. Cheers !
Tenant
23rd Nov 2015 (9 years ago)
G Máille
Robert dealt with all concerns quickly and efficiently in a very professional manner
6th Nov 2015 (9 years ago)
S Sokol
Unfortunately I happened to have terrible experience with Martin Co. Initially before signing the contract the agents were eager to help with my property search and soon I chose a suitable flat. The flat required some maintenance (The showers/baths had incredibly unpleasant stains) and cleaning of the outer balcony, I was assured that these issues would be fixed ASAP and as a result made a decision to sign the contract.
As soon as I became the tenant the agency completely lost interest in the situation and kept responding that the things will be fixed in the near future. So far almost three months have passed with no sign of improvement.
As a result of the above I cannot recommend Martin Co and would suggest to seek other agents. I will happy to provide additional info to those interested.
Tenant
2nd Nov 2015 (9 years ago)
M Doc
Compared to premier they are much nicer to deal with. However, they can be slow in contact.
30th Oct 2015 (9 years ago)
N Fakhroo
Excellent service, extremely helpful. Made our decision of renting very easy.
Thank you Robert and Gary.
Tenant
17th Oct 2015 (9 years ago)
R Brooks
Helpful and friendly while they're getting you to sign up to the initial contract, but terrible service following on from that. We've had a tenancy with Martin & Co for the past 2 years and the bullying tactics they use at renewal time are disgraceful. They are generally unhelpful, unfriendly, and don't reply to emails.
At one point they readvertised the property after we'd agreed to renew the contract and didn't bother to warn us that this was happening – the first we heard was when we got 24 hours notice that a viewing was going to take place, over the weekend.
Tenant
21st Sep 2015 (9 years ago)
D Lewis
Incompetence doesn't even come close. Thanks to appalling customer service myself and my four fellow housemates were within six hours of being homeless. Martin and Co have put me off moving for life. If I could give them a worse 'star rating' I would.
It took nine and a half weeks to go from our initial email saying we would like to sign for the house to actually signing the contract. Countless unreturned phone calls and emails sent from all five of us.
Not only were they hopelessly bad at returning calls and emails but they were rude and obnoxious when they did reply.
After failing a guarantor check we were shocked that all we received was a one sentence email explaining the problem:
"I’m afraid that the referencing for x & her guarantor has come back as a fail on the affordability side of the report. I cannot now proceed with either the tenant or the guarantor."
There was no word of what to do next or an apology just a simple, rude email.
Further to this once we all did sign (a day before we were due to move in) we received no email or phone call thanking us for signing. Nothing.
Genuinely the worst customer service I have ever had the displeasure to witness. Please do not trust these people.
Tenant
12th Sep 2015 (9 years ago)
M W
I was relocated with work and rented out my Oxford house with Martin & Co from 2010 until selling the property in September 2015. I have had excellent and professional service throughout that time and particularly appreciate them arranging day to day repairs and jobs with fair priced tradespeople and with the minimum of fuss. When there have been problems for tenants they sorted them out efficiently and with care for the tenants and landlord. Thank you! Matt W
Seller
11th Sep 2015 (9 years ago)
I T
I would definitely recommend renting a property with Martin & Co Oxford. I had been looking for a flat for while, but was disappointed by what I had seen until I came across Martin & Co. They were very helpful and understanding. We spoke about what I am looking for and they told me that they would contact me if anything came up. Surely enough, they contacted me within a week about a property they thought I may be interested in. They were very helpful throughout the whole process and always available. I thought the procedure would be difficult because I live overseas, however they made it as easy and as smooth as possible. I am very pleased my experience. Thank you for your help; a special thanks to Afreen who was very helpful and made everything stress-free!
Tenant
9th Sep 2015 (9 years ago)
T Davies
Look in the illustrated Oxford English Dictionary under "Customer Service" and you'll find a picture of Bob, Clare, Sue and the team from Martin & Co in Oxford. The whole team are a delight to work with and I have done so since they started up in 2005 (I think!).
What sets Martin & Co apart from a number of their peers is their attention to detail; the understanding they possess of what matters to their landlords and tenants and their ability to exceed the expectations of both with, what appears to be, consummate ease.
No request, enquiry or question is too much trouble for them and they are a sheer delight to work with.
I highly recommend them.
25th Aug 2015 (9 years ago)
S O'Neill
Helpful staff and good service, we had no problems getting everything sorted. Fees aren't cheap, but appear competitive. However I am pleased with the service we received and staff were also very helpful once we had moved in which was really appreciated.
10th Aug 2015 (9 years ago)
X Jin
I rented a flat with Martin & Co rently recently. Their service is very bad, and they try to find any reason to charge you when you move out or renew the contract. Definitely, I would not recommend this agent to my friend.
Tenant
2nd Jul 2015 (9 years ago)
K Higgins
Martin & Co have let a couple of flats on Oxfordshire for me....they are efficient and extremely helpful. I have appreciated their advice on rent and on finding suitable tenants quickly. Everything has always run smoothly and is hassle free. I would not hesitate to recommend the business - and the people there.
Landlord
13th Jun 2015 (10 years ago)
P Mroszczyk
Very friendly customer service, renting a room in a shared house was a very good idea and Martin & Co provided a great value for money.
Tenant
29th Mar 2015 (10 years ago)
D O'Driscoll
Martin & Co were excellent, really good service and a pleasure to deal with. Thanks!
27th Mar 2015 (10 years ago)
A Holmqvist
Great customer service - friendly and approachable staff. Even if I was abroad at the time Martin & Co made it easy for me to sign find out about a flat and get all the paperwork done from a distance.
Tenant
10th Aug 2014 (10 years ago)
B Gooch
Very quick to respond to email enquiries. Professional service. Highly recommended.
10th Aug 2014 (10 years ago)
M Bergs
I required a property in Oxford and this was my first time I rented out a property on my own after university, the agency were helpful and very quick in response to my queries and emails.
Tenant
4th Aug 2014 (10 years ago)
C Cape
Hi
My husband will be attending The Said Business School this coming September. With being in South Africa - I was not sure how we would find accommodation in Oxford to suit our needs. I sent through a request on the Martin and Co website and got a response from Sam - a letting agent from Martin and Co.
Sam responded to me within hours of my initial query - and within days I had secured and apartment for my husband and I that met all our specifications. Being from South Africa - I was not able to view the apartment. Sam put my mind at ease and went to the apartment and took recent pictures of he apartment to send me. She also made recommendations to the landlord of what needed to be done - in order for the apartment to be handed over to me. (Cleanign etc). Sam was great and she described the apartment and all the furniture to me in detail. She was my eyes.
Sam is one of the friendliest and most efficient rental agent I have ever worked with. She responded to every single one of my emails - answering every single one of my questions. This was all done within minutes of me sending her an email.
Sam I thank you for all your help - and if anyone needs help to find any accommodation in Oxford - you will be highly recommended to them by me. I could not have asked for better service. Thank you Sam :)
Tenant
1st Aug 2014 (10 years ago)
M Levinson
I live in the US and am moving my family to Oxford for a sabbatical year. Martin & Co was incredibly easy to work with from overseas. Samantha Grimes, the letting agent, was responsive, on-the-ball, clear about everything, organized, and always cheerful and friendly. I recommend Martin & Co, and Sam, for sabbatical rentals and others moving from overseas to Oxford.
Tenant
13th Jul 2014 (10 years ago)
A Kerr
Staff were friendly and prompt at getting back to us and making sure that we understood all the steps that were going to be taken.
They were able to clearly manage our expectations of properties and were honest as to the pros and cons of each, working to read our likes and dislikes in order to cater for us the best they could.
When we ran into difficulties with a credit check agency, staff were sympathetic and moved quickly to rectify the situation.
Thoroughly recommended!
3rd Jul 2014 (10 years ago)
S Gwilliam
Martin & Co were very helpful when looking for a property and were always available to contact unlike other letting agents. We ended up finding an ideal flat and even with a couple of problems such as parking issues these were sorted very quickly. Would recommend!
2nd Jul 2014 (10 years ago)
I Bisterov
I recently rented a house with Martin and Co and was impressed by the excellent customer service and straightforward renting process. I needed the property a few days earlier than the official starting date set by the landlord and they negotiated this for me. All of my questions were answered quickly and clearly. The fact that most of the paperwork could be done online was particularly convenient for me. Definitely recommend them.
Tenant
25th Jun 2014 (10 years ago)
M Khalil
I was looking for a new flat in Oxford, UK that was both affordable and relatively close to where I work in the city centre. My contract at the old flat was about to expire, and I was a bit nervous about finding a new place in so little time and with long working hours.
I dropped Martin & Co an email stating my preferences and price range, and got a reply with about 3-4 apartments to look at. I booked a viewing for 2 of them, and put in an offer for the one I liked.
Within a week, all the paper work was taken care of by the agency - all I had to do was show up and hand in the contract with the required payment.
I highly recommend it to anyone who's looking for a place to live!
Tenant
25th Jun 2014 (10 years ago)
G Kondacs
Samantha has been a fantastic help in finding a new place to rent. Good communication, quick and easy administration.
Thanks
Tenant
25th Jun 2014 (10 years ago)
R Sinclair
During the six years that Martin & Co having been managing my property in Oxford I have been completely satisfied with the level of service that I have enjoyed.
Tenants have been carefully vetted: void periods have been kept to an absolute minimum: service problems have been dealt with efficiently and payment has always been made timeously.
In addition, both the management and staff at Martin & Co are extremely friendly and highly professional.
As a landlord living outside the UK, it is reassuring to know that my property is in such good hands and that in my absence I can entrust Martin & Co in Oxford to resolve all issues relating to my property.
The result is a property investment that gives me a trouble free return and regular income.
I would recommend Martin & Co to both landlords and tenants who wish to work with a professional letting agency and to deal with people who deliver excellence of service.
Landlord
20th Jan 2014 (11 years ago)
E Rosaspina
We have been using Martin and Co Oxford for a number of years now after a bad experience with our previous agent and have found them great to work with. All the staff are helpful and friendly. We are in safe hands.
31st Oct 2013 (11 years ago)
J Schneider
I have let my properties through Martin & Co for a year now. My experience has been really excellent - the manager I am dealing with is very proactive and competent. Communication (telephone and emails) is swift and always followed-up. This is important to me as I am not always in the UK.
All issues are being dealt with by Martin & Co in an efficient and courteous manner. By far the best letting agent experience I had to date.
Happy customer.
Landlord
20th Oct 2013 (11 years ago)
S abbot
I use Martin & Co as my lettings agency and I couldn't be happier.
Landlord
19th Oct 2013 (11 years ago)
S Weavers
We have always found Martin and Co a very efficient and friendly company and wouldn't hesitate to recommend them.
18th Oct 2013 (11 years ago)
L Armstrong
I am next-of-kin to an elderly lady who owns a house (2 flats), which, it is fair to say, was not in good condition when it was decided to put it into the hands of Martin and Co. They have been very helpful and supportive all through the time of putting the property in decent order and in dealing with subsequent lettings and with any problems that have arisen. I am grateful to them for easing the burden!
Landlord
18th Oct 2013 (11 years ago)
L Stobie
The staff were so friendly and got me sorted with a house within 1 week...which I love living in. Would definitely recommend them!
Tenant
10th Oct 2013 (11 years ago)
J Francis
Recently moved to a house share and the service was great. Kind, friendly staff who took my situation as its own and helped guide me through the moving process every step of the way without overly complicated protocols or terminologies I've experienced with other agencies. Always on the other end of an email or phone call to assist where possible. A good choice for lettings.
Tenant
24th Mar 2013 (12 years ago)
Nima
I found Martin & co to be an excellent letting agency.. They let my properties quickly. They have an excellent , friendly team. They care about their customers and listen to them. I highly recommend them
Landlord
27th Feb 2013 (12 years ago)
N B
Martin & Co have always found tenants for me quickly and with minimal voids. The tenants have never caused any problems and have always paid on time, I put this down to the thorough reference process Martin & Co adopt and the fact that they have given me their honest opinion when putting forwards applicants details. They don’t simply want to let my property and leave me to face the consequences despite being tenant find landlord. They genuinely seem to care. Thanks as always for all your hard work over the years. Nick B, Kennington.
Landlord
27th Feb 2013 (12 years ago)
T Lamb
Absolutely the worst estate agents I have ever come across. Terrible service coupled with total incompetance and ignorance. Steer away from them at all costs.
19th Jul 2012 (12 years ago)
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