B Bowdrey
We are having a nightmare with this company. We have now rented a property with them for a year. We turned up to the viewing, sat there for 10 minutes and no one showed. We called the office to be told they forgot to book it in and it would need to be rebooked, we had driven 4 hours to view this property as we were relocating so told them they had to send someone out. We were then rushed through the viewing. We ended up going ahead with the property and had no problems with this part of the process. However, anything that requires any form of management from Martin&Co is horrendous.
They have 2 months to complete a gas safety check but left it to the last week they could legally have it done and then Oliver had a go at US for not being able to take a day off work to let them in. We got told it wasn't possible for them to give us a timed slot so we called British Gas ourselves and got told it was possible they just had to request it, M&Co wouldn't, so we did and I was able to work it around my job (but had to organise everything myself). We then got contacted about our yearly inspection, we called and booked it in for my day off, they never showed up. We called to find out that once again, they didn't book it in.
We live in Wokingham but half of our communication comes from the Staines branch. We then got emailed 3 days before rent due to say they were changing the account we needed to pay, we went on to set it up and the bank stated it looked like a scam payment based on the account, we contacted the landlord as it was a Sunday and he said he hadn't authorised any bank change, so it did look like a scam! However, after contacting a very rude woman at M&Co they stated THEY were changing the bank account and we have no right to talk to our own landlord and to pay them immediately and we were lying about the warning from the bank (proof attached). We are on a fully managed contract and have had to organise everything ourselves so far, which is ludicrous. We are fed up with communication from this company and would never rent with them again.... Read more
Tenant
14th Oct 2024 (14 weeks ago)
N Gargov
Overall two stars. Rented HMO room through LTD company. The owner of that company was working for or with Martin & Co in Bracknel. The cleaning of the house once every 2 or 4 weeks. At the end of the tenancy they waited until I contacted a solicitor to return my deposit... Read more
Tenant
10th Oct 2024 (14 weeks ago)
J Dennis
I was so pleased to have chosen Marin and Co to sell my property. I had consulted four after looking at a lot of websites. Of those, I already like Martin and Co’s. I found it clear, informative, nicely presented and easy to use and I hoped that potential buyers would do so too. All the Agents I spoke to were clearly knowledgeable about the local market and selling prices of similar properties, but Erica particularly drew out factors to distinguish one from another in arriving at her market valuation. I was also impressed by the informative buyers pack that is provided to viewers. I thought their photos and particularly their 360 degree images presented my property to best effect and hoped they would be helpful to potential buyers. Their team of sales negotiators were superb, very professional in all respects - their meeting and greeting of buyer and, their careful noting of key particulars to ensure the most accurate and comprehensive information was provided.Their communications were exemplary, always quick to respond and ensuring all interested parties were kept informed of developments at all times. I thought their performance throughout was outstanding and am very pleased grateful to have chosen this excellent firm.... Read more
Seller
2nd Oct 2024 (15 weeks ago)
D potter
Received excellent service from Martins when renting and managing our property. Katie Fitzgerald and team showed top notch market knowledge, delivered good tenants in a timely manner. I would highly recommend.... Read more
Landlord
11th Jul 2024 (6 mo. ago)
L Naiker
Whilst my initial contact with this agency was a bit of a hiccup, I appreciate the apology received from Rosemary and willingness to better my experience... Read more
22nd May 2024 (7 mo. ago)
K Hunter
Thank you Alex for helping me secure our forever home lots of love Katie & Aurora x... Read more
Buyer
2nd Mar 2024 (10 mo. ago)
Hi
They were courteous, helpful and efficient in the sale process... Read more
Seller
4th Feb 2024 (11 mo. ago)
M Kerry
I have rented a property with Martin and Co in Wokingham for the past 2 years and have recently decided to hand it back and live with friends to save to buy.The experience I had with Martin and Co was superb, I predominantly liaised with Rosemary who was courteous from the start and she treated me almost like a friend throughout my tenancy and through the handing back process, her colleagues are lovely also.I rarely had any need to call the agents but when I did they bent over backwards to accommodate any requirements that I had and they were thoroughly communicative and courteous. If you are looking for a top notch agent, look no further, these people really have the old school bespoke touch when offering a quality service, thank you to you all. Mark (Source : allAgents)... Read more
Tenant
13th Jan 2024 (1 year ago)
M Graham
The process of selling my house with Erica and her team was the best experience I've ever had with Estate Agents. The best for me was the honesty with which I was dealt with from start to finish. I was never pressured and my choices were always respected ... so rare today. Eleanor always went out of her way to give exceptional care and no detail was too much trouble for her. Thank you so much Eleanor and Erica for providing me a service in which I had full confidence from start to finish.... Read more
Seller
5th Jan 2024 (1 year ago)
Andrew
Very professional,helpful and courteous staff.
Always there to offer helping hand whatever issue it might be.... Read more
29th Nov 2023 (1 year ago)
L Escott
DO NOT GO with Martin and CO! I was with Martin and Co (renting) for 2 years. I had maintenence ignored to the extent of a bedroom being inhabitable during winter months as it had a broken window on moving in!! For 2 years the window was left broken, with email receipts to show they were aware from day one! A severe lack of comparison and care was apparent during the entire of my tenancy, even after making them aware I was medically vulnerable (confirmed by the NHS). I lost a lot of my savings having to deal with these people... make sure you don't too.... Read more
Tenant
17th Nov 2023 (1 year ago)
P Blake
Martin and Co Wokingham have been managing properties for me for about 10 years, they have always been very professional and personable, reliable and competitive. l have been very pleased with Erica and her team, l live overseas and rely heavily on Martin and Co to ensure the properties are up to standard, looked after and both parties are happy. Would certainly recommend them, good job ????.... Read more
Landlord
16th Nov 2023 (1 year ago)
C Simon
Martin and co have been very helpful during my stressful move period. I have contacted them multiple times with questions and Rosemary didn’t ever get frustrated by this. I even requested to move in early than I signed for and they redid all paperwork for me so that this can go ahead. They really put customer first and I wouldn’t go anywhere else if I were to look to move again.... Read more
Tenant
8th Nov 2023 (1 year ago)
A Davies
Always helpful with a quick response... Read more
8th Nov 2023 (1 year ago)
J Fletcher
In my experience Martins are by far the best letting agents in Wokingham. Nothing is too much trouble for them, they really try to make sure you are satisfied and genuinely endeavour to make the letting process as easy as possible.... Read more
Landlord
2nd Nov 2023 (1 year ago)
R Johnston
From the initial phone call to organise a viewing to moving into the Property, we have been very impressed with Rosemary and Faye from Martin & Co. Big thanks to the both of you and we are so happy with our new home.... Read more
Tenant
31st Oct 2023 (1 year ago)
C Tregear
Martin and Co have been really helpful in the process of selling our flat. They offered a competitive price and have been really approachable and professional.... Read more
Seller
18th Oct 2023 (1 year ago)
F Freitas
We've recently rented a flat with Martin & Co and we are very pleased with the experience. Faye Caterer was very professional and helped us all the way through the process which was very smooth and quick. Thanks again for all the help!... Read more
Tenant
17th Oct 2023 (1 year ago)
N Beeches
Went into the office to meet the team and ask a few questions I had. The whole team were lovely and it felt like a great atmosphere to be in. The team were very knowledgeable and not like other estate agents. Would totally recommend.... Read more
16th Oct 2023 (1 year ago)
M Melia
Fantastic team, very helpful they went above and beyond couldn’t of asked for a better service... Read more
16th Oct 2023 (1 year ago)
U Mahajan
Great experience working with the team at Martin and Co, Wokingham office as we rented our new home. A big thanks to Erica, Faye, Shanaya and Joe for making the process extremely smooth and friendly ! I would recommend their services anytime !... Read more
Tenant
4th Oct 2023 (1 year ago)
F g
Martin & Co Wokingham have been our letting agents for over 5 years, and we have had a happy and friendly relationship with them. The team, led by Erica, is very professional, really reliable and always helpful. Our properties are well looked after. I would strongly recommend them.... Read more
Landlord
17th Sep 2023 (1 year ago)
A Tabrett
Martin & co we’re absolutely the best choice we made to sell our late mothers bungalow. From start to finsh the whole experience ran like a swiss watch / elannor was so helpful and understanding I couldn’t recommend them enough very very happy with the whole experience kind regards adam tabrett... Read more
Seller
15th Sep 2023 (1 year ago)
S MacKenzie
Martin & Co Wokingham have provided us with excellent service over many years and we would happily recommend them to others. Always easy and professional to do business with resolving any issues quickly and to our satisfaction.... Read more
15th Sep 2023 (1 year ago)
J Mac
Friendly, personal service from a great team of people. They always make the right proactive decisions... Read more
12th Sep 2023 (1 year ago)
R Kiru
We all know it is a challenge to find your place in a new country, specially when your moving also includes pets. Martin & Co were the ones to guide and find our perfect place. Everything was clear and the team made it easy to understand and process all the upcoming changes. Many thanks especially to Rosemary Mott and her team for the warm welcome. Moved in 4 months ago and I am happy with the way Martin & Co handled any questions or needs.
Thank you x... Read more
Tenant
20th Aug 2023 (1 year ago)
N Baker
Recently leased a home from Martin & Co. Can not thank them enough for their Professional attitude and help speeding up the process to help us complete the contract. Many thanks to Faye and Rosemary.... Read more
Tenant
19th Aug 2023 (1 year ago)
I Bogomazova
We had a very positive experience with Martin&Co! We were dealt with very professionally all the way through the process, from the moment we were confirmed for the property till signing the contract.... Read more
Tenant
18th Aug 2023 (1 year ago)
T Warren
My opinion is to STAY WELL CLEAR!!
After being a tenant under Martin&Co Wokingham my personal advice to anyone would be that I would NOT recommend Martin&Co. In my personal experience and dealings with Martin&Co and their director I was left to feel as if I was a second-class citizen!! In my personal experience even going as far as stating that we had no rights.
In my personal experience with Martin&Co and dealings with Erica and her team they persisted to in my opinion try to threaten and intimidate, again in my opinion and based off of my personal experience, I was left to feel they used underhand practices to get the outcome they desire.
Personally, as a tenant who values my right to privacy, and right to quiet enjoyment as set out in tenancy agreements. I did not feel as if that was respected or acknowledged by Martin&Co Wokingham. In my experience they contacted me outside of working hours numerous times no matter how many times I requested them not to, I was left to feel harassed. In my experience numerous times Erica phoned/emailed myself when she wanted to, personally I don't want to take calls as late as 8:30pm regarding such matters however I had no choice with Erica. In my personal experience they even went as far as turning up to the home without notice!!
In my personal experience our deposit was not kept in a safe manner and in my opinion was not dealt with professionally and fairly at the end of the tenancy. After numerous requests surrounding our deposit, I'm left to personally feel it is not something Erica and her team at Martin&Co sadly seem to believe in. In my experience our deposit was threatened several times and again in my opinion used as leverage whilst they continued to withhold up to date prescribed information that they were required to provide us with during our tenancy.
In my experience they did not deal with our deposit requests and took the complete allowed time to reply to any requests made from the governing body. They made numerous claims which would seemingly double the following day, I was left to feel as if these were fictitious claims. For us personally it took 4 months to reclaim the deposit when the governing body dismissed many of said claims. In my opinion I would hope and expect a company like Martin&Co to deal with this in a more professional and timely manner.
My advice based on my experience is if you're a landlord that wants to know their property is in the safe hands of professionals, I would highly advise staying clear!! During my dealings with Erica and her team they weren't the best with paperwork and made numerous errors in the actual paperwork they did prescribe!! In my personal experience they left confidential paperwork with high value in an unsecured environment and the team could not even find it at one point. In my experience during this time a staff member was in my opinion incredibly rude to us, even though they could not find our confidential paperwork through their own errors. In my opinion and experience Martin&Co they struggled to acknowledge most of tenancy law, except that which benefited their own motives.
In my experience they took no accountability of their numerous errors and tried to claim the incurred costs of their what I deem as amateur mistakes out of our deposit. In my opinion these mistakes came down to a lack of knowledge within the team and leadership, in my opinion this isn't the behaviour of an honest upfront company, and they should rather deal with their mistakes in a more professional manner.... Read more
Tenant
7th Jun 2023 (1 year ago)
C Strange
We just bought our first home with the help of Martin & Co. Eleanor was the agent who assisted us with throughout the process and she was nothing but helpful, showing a genuine interest in ensuring we had a positive experience. We were even gifted flowers and a handwritten card when we collected our keys which was a lovely touch.... Read more
Buyer
20th May 2023 (1 year ago)
K Pur
Such friendly and helpful staff. Would highly recomend.... Read more
24th Apr 2023 (1 year ago)
L Caterer
Amazing service from the Lettings team. Big thank you to Faye and Rosemary for helping me find a property. I would highly recommend Martin & Co to all my family and friends.... Read more
Landlord
24th Apr 2023 (1 year ago)
A Masi
Martin&Co has been amazing. Thank you so much Kate for all your help and support. Excellent service! Highly recommended... Read more
18th Apr 2023 (1 year ago)
L Peter
Thank you to Martin & Co Lettings Team for helping me move into a new flat – would highly recommend.... Read more
Tenant
18th Apr 2023 (1 year ago)
N S
Amazing service and smooth transition. They were illustrious and so professional in helping me move from Kuwait to UK. Highly recommended... Read more
18th Apr 2023 (1 year ago)
T Chell
Fantastic service from first enquiring about a rental property to now being sat in my new living room of said property a week after moving in. I can’t recommend the lettings team at Martin & Co enough. Thank you Rosemary, Shenaya and Faye.... Read more
Tenant
14th Apr 2023 (1 year ago)
K Passmore
Highly recommend... Read more
23rd Mar 2023 (1 year ago)
C Hobbs
Great Estate Agents, I would recommend to all my friends and family! Very friendly and helpful :)... Read more
21st Mar 2023 (1 year ago)
A Pain
From the moment I first contacted this agency, I was impressed by their professionalism, knowledge, and dedication to providing the best possible service to their clients. Throughout the entire process of buying and letting out my property, their team went above and beyond to ensure that every detail was taken care of and that I felt completely confident and informed every step of the way.
The communication from this agency was outstanding - they were always available to answer my questions, provide updates, and offer guidance and support whenever I needed it. They truly went above and beyond to make sure that my needs were met and that I was happy with every aspect of the buying and letting process.
Their team has a deep knowledge of the local market, and their expertise was invaluable in helping me navigate the complex process of buying and letting a property. They were able to provide me with accurate and up-to-date information about the local market, and their guidance and advice were instrumental in helping me make informed decisions about my property.
Overall, I cannot recommend this estate and lettings agent highly enough. Their professionalism, expertise, and commitment to their clients are truly outstanding, and I am so grateful to have worked with them. If you are looking for a reliable, knowledgeable, and supportive estate and lettings agent, look no further than this amazing team!... Read more
Seller
17th Mar 2023 (1 year ago)
B Ashfaq
My first time renting and the lettings team were really helpful and informative. I recommend Martin and Co for any looking to move.... Read more
Tenant
11th Mar 2023 (1 year ago)
M Fox
Friendly, local estate agents who have been very helpful throughout our move into our rented house. A very hard-working team with Rosemary, Shenaya, Faye and co.... Read more
Tenant
6th Mar 2023 (1 year ago)
E Rogan
It was a real pleasure dealing with such knowledgeable and friendly staff. Special thanks to Faye who couldn’t have been more helpful. Would definitely recommend these guys.... Read more
17th Feb 2023 (1 year ago)
K Bhutta
5 Star review received from our tenant.
Ken Faulkner
Renting a property for the first time in many years, I found the team at Martin & Co a pleasure to conduct business with and professional in all respects. When on moving into the property I had a minor problem accessing the controls of the heating system, a team member attended the property within minutes of receiving my phone call..........problem solved. Would highly recommend.... Read more
Tenant
17th Feb 2023 (1 year ago)
R Pandey
I have been looking for our next family home for more than a year. Now in the time of soaring prices, the house we like was beyond our budget and whatever was available wasn't good enough. With every passing day and time spent in viewings was like wasting our and agency's time. At this time of frustration Angelika from "Martin & Co Wokingham" brought us a property which was exactly what we wanted and right in our budget. She worked and kept advising us through out the process. Our offer is now accepted and we are waiting for contract exchange. Hope everything would turn out good.
I hope Angelika is not annoyed with our multiple viewing requests. :)... Read more
12th Jul 2022 (2 years ago)
Y Nasrat
I don’t recommend anyone to buy from this agent very rude people... Read more
4th Jul 2022 (2 years ago)
J S
Excellent personal service. Detailed and responsive at competitive rates. Helped resolve a property issue even before the contract started.... Read more
23rd May 2022 (2 years ago)
S Pitigala
Although I didn’t end up renting through you guys had to leave a review on the great customer service received by Shenaya on the phone. Very polite and helpful thank you!... Read more
29th Apr 2022 (2 years ago)
I Dobruk
Professional help. Thank you Kate.... Read more
28th Apr 2022 (2 years ago)
S Mott
This is from Bozena Skarbek who could not enter onto a Google Review
I am amazed by the services of Martin & Co. This is a really efficient and reliable Agent without a doubt. I got a flat I was dreaming about and the services beyond my expectations. Punchuality, reliability, culture of service and limited paperwork. Only necessary things. I highly recommend the agency to anyone who is looking to rent. From a very happy client.... Read more
28th Apr 2022 (2 years ago)
F Jane
I've had a brilliant experience with the sales team at Martin and Co. They kept me informed at every step of the process and offered great advice.... Read more
28th Apr 2022 (2 years ago)
H Matthews
Very happy with all the staff, they were very helpful and enthusiastic. Would definitely recommend to friends and family.... Read more
27th Apr 2022 (2 years ago)
D Korakahagoda
I did approach a couple of other Letting Agents in the area before calling your Company during my house hunting. The service I received from Shenaya of your Company was professional and impressive. Thank you... Read more
27th Apr 2022 (2 years ago)
EbonieAlthorpe
Very good experience. Professional service thank you for the help.... Read more
27th Apr 2022 (2 years ago)
L taylor
I’m so happy I went with Martin & Co Wokingham. With the inflation prices soaring it was hard for us to find our next home, but we found Martin&Co Wokingham. They were very professional about everything, exceptionally fast at responding plus the support was superb.They match every description in what I was looking for in a property at reasonable prices. I would strongly recommend this to family and friends looking for properties in the near future.... Read more
27th Apr 2022 (2 years ago)
O Smith
Great and honest Lettings team. Really impressed by the phones calls handled by the team member Shenaya, she offered some good advice ????... Read more
27th Apr 2022 (2 years ago)
Y
Staff are friendly and easy to talk to, very professional overall service.... Read more
27th Apr 2022 (2 years ago)
R Ranatunga
Shenaya from the Wokingham branch has been absolutely wonderful! She is welcoming and had so much charm! She made the experience amazing. We can't thank her enough for her help with very useful advice she gave us on letting our flat. Best service you could ask for. Highly recommended.... Read more
27th Apr 2022 (2 years ago)
User123
My experience with Martin & Co was very pleasant . Lovely staff members and very helpful . Would recommend .... Read more
27th Apr 2022 (2 years ago)
S Dias
Shenaya is wonderful
Shenaya at Martin & co was absolutely outstanding customer service also she is a good credit to the Martin & co state agent team
Tara... Read more
27th Apr 2022 (2 years ago)
C Pearlman
Very happy with the amazing service I got with it, staff was very helpful especially with Kate highly recommend it.... Read more
27th Apr 2022 (2 years ago)
A Bhutta
Thanks for all your help it was a great and the most positive experience we had. thanks ... keep up the good work... Read more
27th Apr 2022 (2 years ago)
D Macedo
very happy with the service, helpful staff, highly recommended, Kate specially was great... Read more
27th Apr 2022 (2 years ago)
H Ali
Exceptional service from the management team, they were very insightful and helpful with all stages of purchasing and letting our home.... Read more
27th Apr 2022 (2 years ago)
P Dissanayake
Recently rented through Martin and Co and the staff helped me throughout. Shenaya was able to assit with any questions I had. Grateful for how easy the process was.... Read more
26th Apr 2022 (2 years ago)
A Cox
Christy has been very helpful organising a viewing to fit into our tight timetable. Thank you!... Read more
26th Apr 2022 (2 years ago)
P Phillips
I was relocating to the area due to work so needed a place near schools and services etc which would suit a young family, the lettings team were really helpful and located the ideal property for me. I would highly recommend Martin and Co... Read more
25th Apr 2022 (2 years ago)
A Ellis
Great company with super easy to talk to team. Eleanor especially was super helpful to talk to. If ever in the area or situation to look for a new place, would hope I can speak with Eleanor again. Recommended to my whole group... Read more
22nd Apr 2022 (2 years ago)
J O'sullivan
Great customer service. Always kept us informed throughout our sale and purchase. Thank you Martin & Co... Read more
22nd Apr 2022 (2 years ago)
O Hatteea
Sales team 10/10... Read more
22nd Apr 2022 (2 years ago)
A Shubin
Martin & Co helped us find our new home in a new area for us. We are very happy with the service we've received. Rosemary was exceptional, clear communication, prompt responses to our queries, and helpful advice. Will use agency in the future.... Read more
20th Apr 2022 (2 years ago)
S Cannell
My team works very closely with Erika, Rosemary and Shenaya, they are always very efficient, always quick to respond and very helpful. Thank you.... Read more
19th Apr 2022 (2 years ago)
P Manning
Very professional Lettings team - would highly recommend!... Read more
13th Apr 2022 (2 years ago)
A Thomson
The team at Martin & Co have done an exceptional job in letting out my two properties, managing to get rents above my expectations with minimal vacant time.... Read more
13th Apr 2022 (2 years ago)
M Palmer
A quick note to thank Rosemary for her extremely professional and empathetic approach to our recent dealings - I have seen 1st hand how you approach people as a real person and not just a number - very much appreciated and keep up the good work !... Read more
13th Apr 2022 (2 years ago)
E Stanisz
Great Customer Service with professional approach. Highly recommending hard working sales team.... Read more
12th Apr 2022 (2 years ago)
A Bessa
I’m very happy with my new home. Rosemary was fantastic!! Extremely professional and very helpful. I would recommend Martin & Co for a great and professional service.... Read more
11th Apr 2022 (2 years ago)
I Samoilov
Martin & Co helped us with our first rental journey in the UK. The team (especially Rosemary and Shenaya) made the process so much more pleasant. Incredibly supportive, responsive and helpful. It’s really difficult to explain how grateful we are. I would reccomend Martin & Co for a great professional service.... Read more
11th Apr 2022 (2 years ago)
J Carpenter
The rental experience with Martin & Co was very smooth, efficient and friendly; viewings arranged quickly and on time, and the handover day was the best I've experienced - thank you Rosemary & team.... Read more
11th Apr 2022 (2 years ago)
R Dunn
Great help with a viewing from Angelika, professional and Knowledgeable about the property in question. Gave additional information without being prompted and arrived on time to the location.... Read more
10th Apr 2022 (2 years ago)
N Miller
Martin&Co Wokingham manages our property and we also let a property from them. There team has always been terrific and accommodating of our needs and requests. Most recently, they called us immediately when the tenant reported water dripping from the ceiling and arranged a plumber the same day to fix it. This happened while we were in a desperate situation to find a house where Martin&Co was able to connect us with one of their other tenants who wanted to break contract giving us access to an immaculate property that wasn't even on the market yet. A life-saver! Thank you!
We were tired of dealing with posh, nose-up-in-air estate agents who couldn't care less about our needs or our situation. Martin&Co Wokingham team always listened to our situation and did their best to make us happy.... Read more
8th Apr 2022 (2 years ago)
W Alexandar
Excellent service with this branch, huge thank you to Eleanor for the help they gave me. When looking again in this area, will definitely come through for a visit or phone.... Read more
8th Apr 2022 (2 years ago)
H Smith
Very professional and helpful staff, gave fantastic advice regarding my property search, far better than the other agents I have had to deal with. Although I sadly didn't buy a property through them they were to most responsive and helpful agents in Wokingham, highly recommended!!!... Read more
7th Apr 2022 (2 years ago)
A Sharma
Love their support while viewing, finalising and moving.... Read more
9th Mar 2022 (2 years ago)
M Thethi
Excellent customer service!... Read more
1st Feb 2022 (2 years ago)
A Hirjani
Knowledgeable, efficient and reliable, thank you.... Read more
1st Feb 2022 (2 years ago)
L Roy
Amazing service!... Read more
22nd Jan 2022 (2 years ago)
E Shirtcliff
Made the process of buying a place so much easier. Thank you Martin and Co Wokingham... Read more
21st Jan 2022 (2 years ago)
R mann
Very pleased with my property transaction. Was able to find the right property. All dealings were professional and the customer service was second to none.... Read more
21st Jan 2022 (2 years ago)
T Harmsworth
Trustworthy, honest team in an industry not known for those qualities... Read more
21st Jan 2022 (2 years ago)
S Chima
Great customer service highly recommended!... Read more
21st Jan 2022 (2 years ago)
N Quinn
Great service, would recommend... Read more
21st Jan 2022 (2 years ago)
J EJ
Incredibly helpful, really go above and beyond which I've found rare in my experience.... Read more
21st Jan 2022 (2 years ago)
C Torres
Highly recommend them, only letting agency that cares about people.... Read more
21st Jan 2022 (2 years ago)
P Bedarkar
My son recently had extremely valuable help and advice from Erica regarding his rental property. Many thanks Erica for all your help. I will definitely be using your agency in the near future.... Read more
21st Jan 2022 (2 years ago)
J Dante
Super helpful with problems relating to repairs and such with landlords. They go above and beyond for their tenants. Very grateful for the help !... Read more
21st Jan 2022 (2 years ago)
Vijay
Incredibly helpful and friendly staff. Made the process of searching for a property so much more pleasant. Highly recommend!... Read more
21st Jan 2022 (2 years ago)
H Simms
I'm still waiting for an email with the list of houses for rent.... Read more
17th Jan 2022 (3 years ago)
D NEWBY
I have been working with Martin and Co property management team for a few months now and I am impressed with the professionalism and responsiveness of the team, particularly worth mentioning Katie G as a star!... Read more
5th Dec 2021 (3 years ago)
T Cullis
Me and my wife went to a viewing with Alex as our estate agent and he was spectacular I normally have no luck with estate agents but we had spectacular service from him. Keep up the good work ????... Read more
2nd Nov 2021 (3 years ago)
D Tomlinson
I have been working with Martin and Co in Wokingham for over two years, they have been very helpful in supporting me with my rental properties, initially covering for extended periods while travelling, supporting me with trades and working through compliance with never ending legislation. Over the last year they have worked with me on the business case between HMO and letting to a families, the pros, cons and compliance. As a result of their hard work and dedication I have this month moved one of my HMO properties under full management with Martin and Co Wokingham renting to a family. The speed of marketing and constant viewings had the property let in a week, they have then supported me through contracts, credit checking, latterly Inventory and management of utilities. I absolutely recommend this company, they are organised, efficient and follow the process, whilst giving a 100% personal service. Whilst some agents are focussed on leader boards, sales ratios of enquiries to sales, this agent focussed on customer service, quality and getting things right – If your looking for an agent who will go the extra mile its Martin and Co Wokingham -Absolutely Fantastic.... Read more
3rd Oct 2021 (3 years ago)
V Mehta
Hard sell and not entirely transparent...... Read more
2nd Oct 2021 (3 years ago)
T Secular-clark
I don't normally write reviews but i was so impressed today when viewing a property that I felt I had to make an exception.
Rosemary was there to meet us and show us around, she was fantastic!!!. Extremely professional, helpful and made us feel very comfortable. I can honestly say that out of all the agents I've dealt with over the past few weeks, today was the first time I hadn't felt rushed around from the minute I arrived. I would reccomend Martin & Co for a great professional service.... Read more
30th Sep 2021 (3 years ago)
D Bailey
Since taking over the apartment block from another letting agent through to helping me find a solution to a postponed house move, Rosemary, Meghan and Marianne from Martin & Co Bracknell & Wokingham have been brilliant. Incredibly supportive, responsive and helpful. I highly recommend their services.... Read more
6th Sep 2021 (3 years ago)
H Scope
My girlfriend and I needed to move out of our last rented accommodation pretty swiftly and the team at Martin & Co were brilliant within 3 weeks we were in.
I really recommend them for quick responsiveness and professionalism. Very impressed!... Read more
22nd Jul 2021 (3 years ago)
R Rahman
Thank you to the lettings team at Martin & Co! You have been fantastic in assisting me with renting the house in Wokingham..
You have the patience of a saint :)
I would highly recommend this estate agency to anyone who is looking to rent of buy their next property!... Read more
15th Jul 2021 (3 years ago)
M c
I would highly recommend Martin & Co Wokingham. A huge special thanks to Veronica, not only for being so efficient and helpful with everything we need, but also being a very kind and caring person at a very sensitive time when she didn't need to be. Xx... Read more
7th Jul 2021 (3 years ago)
J Robertson
I highly recommend Martin & Co. They have an excellent marketing strategy, valuation process and very knowledgeable of the local market and properties. Of the estate agents I have dealt with recently they shone brightly.... Read more
28th May 2021 (3 years ago)
J Wong
I would like to highly recommend Martin & Co Wokingham for their professional and effective approach. Special thanks to Rosemary and Meghan. I have asked a lot of questions about renting a property but they not mind to answer all my questions. Really thanks!... Read more
12th May 2021 (3 years ago)
C Tull
I was a tenant under Martin & Co for over 3 years and during this time they communicated excellently on every aspect of my agreement and term. They were also available instantly to answer any queries I had and offered support even after my tenancy ended. Would recommend.... Read more
27th Apr 2021 (3 years ago)
N Foers
Excellent service from the entire team. They have all been so helpful throughout the entire process and respond to emails very promptly. I am so happy to have chosen Martin & Co in wokingham and feel that I am working with the best partner!... Read more
2nd Apr 2021 (3 years ago)
A Crowley
After having one property fall through; Rosemary found us our new property and we honestly fell in love. Perfect location, and still within budget. Rosemary was honestly incredible, answered all our questions and many calls!! So thankful... Read more
23rd Mar 2021 (3 years ago)
N scott
Our agents were lovely and very helpful, responding to all our questions and calls and helped us out massively when we had an unexpected bump with our original property, finding us something much better!... Read more
23rd Mar 2021 (3 years ago)
R Robinson
Since taking over the management of the block of flats where I am a tenant in Bracknell in December last year, the team at Martin and Co have moved promptly and professionally to deal with problems I encountered.... Read more
27th Feb 2021 (3 years ago)
G Smith
Great service, nice and helpful.... Read more
20th Feb 2021 (3 years ago)
G Burns
as a Landlord for many years, I find the teams service over and above. They are charming, attentive and successful. Thankyou Erica & Team!... Read more
18th Feb 2021 (3 years ago)
C Monk
Friendly and efficient service. A few teething problems at the start of my tenancy but once sorted everything perfect. I can highly recommend.... Read more
11th Feb 2021 (3 years ago)
T Terziysky
I would like to highly recommend Martin & Co Wokingham for their professional and effective approach.
We were renting with another Estate Agent for a while and their bullish and dismissive style was appalling. When our landlord informed us that we are moving to Martin & Co Wokingham our worries quickly dissipated. We were contacted by Erica Townend and we had a long and fruitful meeting resulting in solving all our previous issues. We were impressed by her knowledge, professional and practical approach.
With Martin & Co Wokingham all issues are logged easily in their reporting system and they will usually follow within a business day or even sooner.
We had couple of emergencies and their response was quick and efficient. And when our Landlord decided to sell the property, Giles Mitchell helped us in the negotiations and the sales process.
I would also like to thank Katie Gibson for her excellent approach and support.... Read more
19th Jan 2021 (3 years ago)
J Ser
Erica is a extremely helpful and understanding professional. She will go out of her way to see what solution fits your problem. I recommend her as truly extraordinary agent that will never give up on you as a client.... Read more
3rd Jan 2021 (4 years ago)
D ngo
Amazing team and very open, honest and helpful.
Each one of them would help you out rather than just pass your details over to someone else.
Helped me find the place of my dreams.
Would recommend.
Thanks again... Read more
6th Dec 2020 (4 years ago)
J Alexander
A nice little company here, worked with them in the past and have always been helped to the best and beyond of their ability. They've got great marketing experts on their team, photos always look good. Can tell this company work hard, proof is in the sell. Recommend to all.... Read more
1st Dec 2020 (4 years ago)
T Reynolds
Erica and team looked after our property on a fully managed basis whilst we were abroad, we felt very re-assured and everything was taken care of with a premium service. Wouldn't hesitate to use again or recommend to others.... Read more
20th Sep 2020 (4 years ago)
A Amin
I found Martins to be courteous, professional and reliable. Their advice and assistance in dealing with letting our parents house was very thorough and prompt communications from Erica have made what could have been a stressful situation very smooth. I have no hesitation in recommending.... Read more
8th Sep 2020 (4 years ago)
L Francis
Friendly and efficient...good communication kept the stress of moving to a minimum. Would recommend.... Read more
9th Aug 2020 (4 years ago)
M Amin
Martin & Co have provided us with invaluable help and advice relating to the sale of our mothers house. Their approach was professional and sensitive during this difficult time. I would not hesitate in recommending their services to others.... Read more
13th Jul 2020 (4 years ago)
J Kelly
As a local locksmith i carry out work for Martin & Co and their clients, I have always found the team at Martins & Co , friendly and helpful. Whenever i have come up against a problem, they have always managed to solve it in a quick and professional way.... Read more
7th Jul 2020 (4 years ago)
L Davis
My partner and I have moved into a beautiful house recently and have to say the team at Martin & Co Wokingham have been great throughout, especially in these weird times. We had a couple of small maintenance issues, that Katie & Marianne sorted straight away for us and we are so grateful for. 5 star service - thank you!... Read more
1st Jul 2020 (4 years ago)
H McFaul
I had such a pleasant experience dealing with this branch for our recent move. Meghan especially was really patient when explaining everything as we haven’t moved with an agent before, so took away lots of potential stress from us.... Read more
1st Jul 2020 (4 years ago)
E Anjum
We’ve had a lovely experience with this letting agency they were and are always ‘on the ball’ so to speak! I even had a slight issue with my application and they didn’t write it off they went out of their way to figure out a solution which was a decider as to whether we would be able to rent or not. Thanks for being so helpful and big thanks to Meghan for being such a genuinely lovely person ???? highly recommend!... Read more
23rd Jun 2020 (4 years ago)
M Eden
Very pleased with the service we received. Very responsive to our requests and queries and always acted professionally and in a friendly manner. Also we lived away from the house we were selling and they regularly checked on our property and even watered the flowers. We have sold three properties with them and pleased with the outcome on every sale.... Read more
16th Jun 2020 (4 years ago)
K Williams
I had the pleasure of renting through Martin and Co in Wokingham for a ew years and found them extremely efficient an helpful throughout the tenancy. From calling when they said and being on the other end of the phone when I had questions 0 couldn't recommend any higher!... Read more
12th Jun 2020 (4 years ago)
D Paine
I've always found the team at Martin & Co really professional to deal with when I've had an issue at the flat. They get back to me really quickly without fail. Would highly recommend.... Read more
6th Jun 2020 (4 years ago)
S Prior
As a first time Landlord with no experience I was looking for someone to manage all aspects of my letting and keep my involvement to a minimum. Erica and her team have done exactly that with total professionalism, transparency and above all value.
I am more than happy to recommend this friendly and helpful company who can't do enough for you.... Read more
3rd Jun 2020 (4 years ago)
K Shanley
Very professional company. Erica and the team are very helpful and knowledgeable. They go the extra mile to ensure customer satisfaction. I would highly recommend.... Read more
26th May 2020 (4 years ago)
J Jones
I had a great experience with Martin & Co. The team were very responsive, gave helpful advice and clearly understood the market. I would highly recommend them.... Read more
30th Apr 2020 (4 years ago)
I Rose
Really friendly and helpful. Gave me some great advice.... Read more
25th Apr 2020 (4 years ago)
P Flodman
Great service, sold a property for me and rent one out for me aswell always helpful, plenty of feedback polite professional service. And always great advice givers couldn’t recommend them highly enough... Read more
25th Apr 2020 (4 years ago)
M Trusewicz
A pathetic agency where pathetic people work. We booked a meeting online to see the flat for rent - no one knows anything, no one was interested. After we called to ask if this meeting would take place, the employee promised to call back, no one called. Two hours before the planned meeting, we are calling again to ask the same question, but after the wife introduced herself, the employee of this agency simply hung up, and despite having our two phone numbers, no one tried to contact us anymore. I strongly recommend to avoid this agency, also for people who lease their real estate in. Terribly lazy people feed on them.... Read more
19th Feb 2020 (4 years ago)
A Q.B.
Great service and staff... Read more
18th Feb 2020 (4 years ago)
L chick
Marrianna was the most helpful member of the team, she made the process of moving out much easier and was extremely pro active.... Read more
28th Jan 2020 (4 years ago)
B Blaak
I would like to thank Erica and the team for making our journey to sell our lovely bungalow in Crowthorne a short and sweet one! Professional service, personal commitment, attention to detail, quick replies to emails/calls and using a super photographer all helped to sell our house within 3 days it was put online. I would highly recommend them to anyone who are looking to sell their home. Big thumbs up!... Read more
6th Jan 2020 (5 years ago)
K Solomi
Marianna, our property manager, was on time, friendly, provided great advice and feedback.... Read more
19th Dec 2019 (5 years ago)
J Whitefield
By far the worst agency I have ever dealt with, they are dishonest, rude and take advantage of people. The staff changed every month so no way to deal with the same person on an issue, they frequently conduct check out scams in order to mark items as damaged when they in fact weren't and know exactly how to extort additional fees every-step of the way. They even charged me 150£ because I left a brand new trash-bin at the property I didn't want to throw away! Run away from these people, they have no decency and respect for tenants and will take your money from you.... Read more
5th Dec 2019 (5 years ago)
J Oliver
These are the most dishonest and untrustworthy people I have ever dealt with. I rented a flat for three years with them, no repairs were ever carried out, no one could be reached, the heating broke during winter and nothing was done to repair. Above all, they falsified check in reports in order to keep my full deposit. Scam artists who do not deserve to operate. I would advise anyone to never work with them you will be robbed and loose your money.... Read more
4th Dec 2019 (5 years ago)
N Asal
Details given for the property on the adv isn't same as on the viewing day.
Unreialable and dishonest service.... Read more
26th Sep 2019 (5 years ago)
C Henson
I found Martin and co when I was looking at a house on right move. I called them and made an appointment to view the house, they were very helpful and happy to accommodate me at short notice.
Tom was prompt and very professional, he was very knowledgeable and happy to answer the questions we had.
I'd recommend them and found they made the whole process easy.... Read more
13th Mar 2019 (5 years ago)
R Ciumac
Wanted to rent a house. We went to see it then we wanted to know few more details but they never called us back. So we tried to contact and a very rude person on the phone asked why do we keep calling them. Waste of time!... Read more
3rd Nov 2018 (6 years ago)
H Bakhshi
Last minute cancellation of viewing after I booked leave... Read more
30th Oct 2018 (6 years ago)
HB
Rude and a waste of time... Read more
30th Oct 2018 (6 years ago)
R Neale
Really helpful team who replied quickly to my e-mails.... Read more
18th Jul 2018 (6 years ago)
D Smith
By far the worst agent I have ever dealt with !! Ran by absolute clueless people!! Tried letting a property. They are incapable of registering details correctly .... don’t follow up..... don’t offer other suggestions and showed NO interest .... they ask for a £1000 holding deposit which is extortionate ridiculous and not what any other agents charge. Absolutely useless!! Warning to all potential landlords - don’t go here!! They have no idea about current legislation / laws abd clearly don’t know how to negotiate. Just awful - if I could give zero stars I would!!... Read more
16th Jul 2018 (6 years ago)
M Sears
Best agents in town by far. We dealt with 4 people from here who authentically cared about our family's relocation to Wokingham. Highly recommend!!!... Read more
10th Sep 2017 (7 years ago)
R Hambly
How do you find and view properties?? Not at all impressed.... Read more
7th Mar 2017 (7 years ago)