L Butterton
Alexia couldnt of been more helpful during the process of finding a new flat! She was super supportive, friendly and responsive throughout. Thank you again Alexia!... Read more
Tenant
5th Jul 2025 (4 days ago)
J Townson
Sophie at Martyn Gerrard has been extremely helpful when I've had any questions regarding my flat. She has promptly sorted out tasks and assisted us in the management of our property effectively. Would definitely recommend speaking to her about any queries or questions you have as she genuinely cares about getting you what you need.... Read more
Landlord
4th Jul 2025 (5 days ago)
E Harris
Really positive experience with these guys; everything felt prompt and professional, they guided us through everything, making the process very easy. It was a pleasure to meet Sophie in East Finchley, and Lexi and Amelia have been equally friendly and helpful - definitely can recommend their services!... Read more
3rd Jul 2025 (6 days ago)
A Speirs
We had a great experience finding our new flat thanks to Wayne at Martyn Gerrard. He was super helpful, responsive, and genuinely seemed to care about getting us the right place – not just any place. The whole process was smooth and way less stressful than we expected. Would definitely recommend – thanks again, Wayne!... Read more
Tenant
28th Jun 2025 (11 days ago)
L Koutoulas
Very good service from beginning to end. Staff are very organised and professional. A special thank you to Andreas for all his help in the transaction.... Read more
23rd Jun 2025 (16 days ago)
P Wojciechowska
I've experienced a great service from our agent Wayne. He's been a massive help in securing our new property and guiding us along the way. Everything has been done in extremely timely matter and he even managed to help us out with securing a more suitable move in date.
Thank you so much Wayne.... Read more
Buyer
1st Jun 2025 (5 weeks ago)
M Sangha
Hi would like to share my experience,
Had been searching a certain area for a property to move in to for some time and just couldn’t secure one for many reasons,
And now finally I’ve been able to find and secure a flat that ticks all the boxes,
This is all thanks to Sophie Wilkins who’s knowledge, help and guidance made the whole process smooth and stress free.
Thanks again Sophie... Read more
Buyer
30th May 2025 (6 weeks ago)
J T
I recently invited three different estate agents to value my property in East Finchley. While all came across as professional, my experience with Martyn Gerrard was notably disappointing.
Andreas from Martyn Gerrard arrived without any valuation reports or supporting documents. Unlike the other agents, he did not begin by assessing the property. Instead, he chose to sit down and manage my expectations of Martyn Gerrard, rather than understanding the property itself.
The fees quoted were significantly higher than those of other reputable agents I consulted—and non-negotiable.
No concrete market analysis or valuation data was provided during the meeting, yet the property was valued above an already ambitious range. The overall approach felt overly aggressive and disconnected from the reality of the market.
Ultimately, I chose to trust my instincts and go with an agent who was more grounded, transparent, and respectful in their approach.... Read more
Seller
28th May 2025 (6 weeks ago)
M Gonella
Sophie was incredible !
Since the very first moment we spoke on the phone she showed professionalism and efficiency.
After hanging up the phone she sent me over lots of options for me to look at.
I had really not much time to find a new place and Sophie has been a gift sent from I don't know where to us.
With her you can be 100% sure and not worried because she will sort everything out as soon as possible .
Very reliable and always answered after no time.
5 stars for her!
Thanks Martyn gerrard and thanks Sophie!
Marco... Read more
S Brunskill
It is my first time renting out my house and I have been incredibly impressed with the team at MG in E Finchley. Sophie was immediately on the front foot and talked me carefully through the whole process and answered any questions I had. Viewings were arranged incredibly quickly and a rental was confirmed within a matter of days. The staff I have dealt with (Sophie, Titas and Megan) have been very enthusiastic, engaged and ultra-efficient at every turn. Excellent service and highly recommended!... Read more
Landlord
7th Oct 2024 (9 mo. ago)
L Harrison
I have only good things to say about these guys! Sophie W, Sophie T and Titas especially went above and beyond to help get my tenancy sorted, communication was brilliant and they were really helpful. Made a stressful period less so and I’m very grateful for their efforts!... Read more
Tenant
27th Sep 2024 (9 mo. ago)
? ???????
I do not believe any positive feedback here. We communicated with this team for a year and a half and had only very negative impressions. They don't tell all the information to the client and cheated us out of more than £500 from the start, forcing us to take the keys when the apartment was not ready to move in. We were able to move in only after two weeks when they did the necessary repairs. They do not respond to letters and calls and have to write 3-4 requests until they give a completely unprofessional answer. We asked for a change of agent as Sophie was extremely incompetent, but it just got worse. I do not recommend anyone to contact this agency. They despise their customers.... Read more
Tenant
24th Sep 2024 (9 mo. ago)
D O'Connell
After looking for the right place for about a month, we were very fortunate to find a property through Martyn Gerrard. Special shoutout to Titas who was exceedingly helpful. He accomodated our needs (we had some tricky availability issues) while also protecting the integrity of the letting process for all parties involved. He also gave great advice throughout, was very communicative, and we're very much looking forward to our upcoming tenancy.... Read more
Landlord
24th Sep 2024 (9 mo. ago)
L Gillespie
Titas really pulled it out of the bag for us with our current flat search - we were really up against it in terms of time, due to travel and work commitments. Titas was communicative, attentive and worked very hard to help us secure a property which we are very excited about. We're looking forward to our move in a few weeks and are anticipating a great future relationship with Titas and the team at Martyn Gerrard East Finchley.... Read more
Tenant
24th Sep 2024 (9 mo. ago)
A Danila
Sophie did an exceptional job in helping us rent. Her and the team worked really hard in getting the contract ready and all the other documents. Amazing job and I would definitely recommend them.... Read more
Tenant
24th Sep 2024 (9 mo. ago)
A Mohammed
I have recently rented a property. Sophie was extremely helpful during the process in answering all our questions! The whole team made the process very easy and were very accommodating. So excited and happy, thank you :)... Read more
Tenant
13th Sep 2024 (9 mo. ago)
V Koumettou
Would highly recommend Martyn Gerrard. Gerrard. Gabriella did such an excellent job and was so helpful throughout the entire process. She really did help calm down any nerves I had as a first time buyer!... Read more
Buyer
8th Sep 2024 (10 mo. ago)
R Elbaz
Sophie is very professional and helpful. Accompanying us non-stop from the moment I entered her office.... Read more
4th Sep 2024 (10 mo. ago)
D Greenfield
Now settling into the flat bought through this agent, I can say I was very happy with Nick Robinson's prompt, proactive and friendly manner. Highly recommend!... Read more
Buyer
31st Aug 2024 (10 mo. ago)
R Richardson

Outstanding service from Panikos and Sophie at Martyn Gerrard on re-letting one of my properties when the existing tenant decided to move out. I've worked with Martyn Gerrard for over 15 years now and am always impressed with not only how quickly they find new tenants when required but also the quality of tenants. I'd definitely recommend Martyn Gerrard to Landlords looking to rent properties, the end to end service is outstanding and they make sure that both the landlord and the tenants receive a high standard of service.
Martyn Gerrard value the importance of relationship management both with landlords and tenants. Their senior management team are always available whenever an issue arises and they work proactively to agree resolutions in the quickest possible timeframe. As a professional landlord the importance of this level of support from a managing agent partner is invaluable and is not underestimated or taken for granted.
Thank you to Greg, Panikos, Sophie and the rest of the team at Martyn Gerrard, I look forward to doing business with you for many more years to come and expanding our relationship further.... Read more
28th Aug 2024 (10 mo. ago)
M Maier
Agend did not show up - we tried to call but no answer. After we walked to the office to ask what happened, they were quite rude and did not apologise or care. Please avoid if you want to find a flat and be treated with respect.... Read more
24th Aug 2024 (10 mo. ago)
M Menéndez
Highly recommend. I called maybe 20 different agencies looking to rent a flat and Martyn Gerrard was the only one who got back to me, took the time to get to know my situation and even proactively reached out with potential properties that I might be interested in without me chasing them up. Titas was really great, quick to communicate and helpful in navigating the details involved in getting our rental property. Honestly, don’t bother with other agencies, just go straight to Martyn Gerrard.... Read more
Tenant
20th Aug 2024 (10 mo. ago)
S Habibi
Sophie and Titus did an exceptional job in renting my flat. They worked really hard and communicated with me throughout the whole process, which ended up taking about 3 months. They managed to secure me a great tenant who paid their rent one year upfront in advance. Amazing job and I would definitely recommend them in the future.... Read more
Landlord
19th Aug 2024 (10 mo. ago)
W Alsobayel
Very professional real estate services. They are so transparent with the clients. Unlike other RE agents, Martin Gerrard agents promptly responds. Titas Juskevicius was super helpful and responsive. He did his best to smoothen the process. Much appreciated.... Read more
25th Jul 2024 (11 mo. ago)
R Palmer
I am buying a house through Martyn Gerrard and Nick has been fantastic throughout the whole processs!... Read more
Buyer
20th Jul 2024 (11 mo. ago)
P Roger
Top-notch estates agent we had a great experience with. Our agent, Kevin, was extremely professional and communicative. Although we ended up signing with a different agency, the service we received at Martyn Gerrard was by far the best. We would recommend to anyone searching in the area.... Read more
17th Jul 2024 (11 mo. ago)
N Williamson
Sophie and team have been tremendously helpful with finding new tenants for my property. Great service all round.... Read more
Landlord
9th Jul 2024 (1 year ago)
R Byrne
Panikos was amazing! The customer service was exceptional, and he was incredibly helpful. Thank you so much for everything, Panikos. I'm so grateful!... Read more
6th Jul 2024 (1 year ago)
L davidson
I have been dealing with Nick Robinson at Martyn Gerrard. He is really professional with a friendly manner. He found us just the right property as he understood our needs. He returns calls promptly and is so efficient in all other ways and I highly recommend him. 10 out of 10.... Read more
5th Jul 2024 (1 year ago)
J Rowlston
Sophie was fantastic, personable, clear on details and such a fantastic agent to work with. She remembered me from previous searches and proposed extra properties that I hadn’t seen that could meet criteria and took on feedback on the properties to find better ones and was a joy to deal with. She was supported in the closing process by a wonderful, welcoming and clear team (and systems that worked well too! A joy having been through other services’ systems…!) who facilitated schedules, made the process clear and painless and secured our property with ease. Thanks team! An estate agent I would recommend and use again!... Read more
27th Jun 2024 (1 year ago)
O Barak
Sophie the agent helped me find a great place for rent! She reached out and offered great locations and helped follow us through the process until we signed the contract... Read more
Tenant
27th Jun 2024 (1 year ago)
A Millwood
Great service from Oliver and Claire. They both went out of their way to ensure we were matched with our perfect rental. Thanks again!... Read more
Tenant
27th Jun 2024 (1 year ago)
H Safra
We contacted MG for a rental in East Finchley. The agent Titas Juskevicius was very helpful and helped us through our first renting the in UK.... Read more
Tenant
15th Jun 2024 (1 year ago)
Y L
Titas from Martyn Gerrard was fantastic in securing our rental property.
Not only did he show us around properties, he drove us in between. He made sure that our offer would be in its most presentable state for the Landlord.
The reference process was straightforward. We have had a great experience with this Estate Agent. Highly recommend!... Read more
Tenant
14th Jun 2024 (1 year ago)
J Vara
Sophie showed us the rental, and from offer to contract signing - the agency’s process was fast and everything was completed within 7 days. The referencing software they use - Goodlord ; played a big part in this and is a great tool to make the process easy, streamlined and efficient.... Read more
Tenant
11th Jun 2024 (1 year ago)
M Surajini
Great and fantastic service.special thanks for Sophie who helped us lot.so quick and friendly... Read more
21st May 2024 (1 year ago)
H Demirezen
Thanks Titas Juskevicius for his delicate support in offering me many properties meeting my criteria.... Read more
15th May 2024 (1 year ago)
D Andreeva
Absolutely amazing help and support!!!
Recently we’ve dealt with renting a new home for our family and honestly the care and bespoke help we’ve received from Sophie and Claire are truly remarkable and we wouldn’t succeed without their hard work and dedication towards our case!
Massive Thank you ladies,hope you’ll get recognised for your fantastic work as you’re truly invaluable to Martin Gerard company ????????????????????????... Read more
Tenant
18th Apr 2024 (1 year ago)
D Decarlo
Fantastic service by Abi from start to finish, would definitely use Martyn Gerrard in the near future!... Read more
11th Apr 2024 (1 year ago)
S sivandany
Sophie Wilkins was an amazing real estate agent! She was incredibly helpful and patient throughout the entire process of finding my new flat. She has a great knowledge of the area and helped me find the perfect place. I highly recommend her to anyone looking for a great agent!... Read more
8th Apr 2024 (1 year ago)
S Vallone
We recently engaged MG to rent our 3 bedroom house and we were impressed with how quickly they found a tenant. they were very professional with excellent communication throughout. We would definitely recommend them.... Read more
Landlord
4th Apr 2024 (1 year ago)
S Cela
Thanks to this guy’s they helped me
and given me best option..
easy to communicate very polite
I highly recommend
Always if you are eligible to pass credit check..
Thanks Guys
All the best ????... Read more
27th Mar 2024 (1 year ago)
S Chua
I’m renting a house from MG and Titas was a pleasure to deal with. He managed the process from start to finish.... Read more
Tenant
23rd Mar 2024 (1 year ago)
D Dura
Really pleased with the Martyn Gerrard Lettings Team and especially with the help and support of Sophie Wilkins.
They have made the usually stressful renting and referencing process quite easy to manage and have provide immediate help when needed.... Read more
Tenant
19th Mar 2024 (1 year ago)
A Balter
Sophie proved to be an exceptionally helpful and professional agent during my search for a rental house. Her assistance was invaluable, as she promptly returned my calls and even went above and beyond to assist me on her day off. I appreciated her efficiency and dedication throughout the process, making the experience smooth and stress-free.... Read more
Tenant
13th Mar 2024 (1 year ago)
S Irani
We worked with Sophie to find our flat. She was so accommodating! She was willing to rearrange her diary to show us the property, and was honest and enthusiastic during the viewing. She was quick to send all the documents over when we were ready to make an offer, and she even helped us secure everything on her day off. Huge thanks to her for all her help!... Read more
Buyer
9th Mar 2024 (1 year ago)
M Makanda
Received 4 identical.cards advertising this estate agent cardboard. Nobody in my block of flats has a good word to say about them. Avoid
Complete waste of card... Read more
4th Mar 2024 (1 year ago)
A Poudel
We recently moved into the new flat with MG. It was smooth journey and I would recommend this service to anyone who is looking to move.... Read more
Tenant
3rd Mar 2024 (1 year ago)
I Webb
We are very happy to work with MG and their representative Sophie who has been constantly helping us with complicated process of credit referencing, which made very easy with preparing everything and communicating on professional level. I highly recommend this agency!... Read more
Tenant
27th Feb 2024 (1 year ago)
P Dodd
Special thank you to Sophie, who found and finalised our next set of tenants. She was very efficient, and I would be happy to have her help in the future.... Read more
Landlord
23rd Feb 2024 (1 year ago)
S Puri
Sophie at Martin Gerrard is so lovely and helped us to find a place we absolutely loved! Definitely recommend her as an estate agent, she is very trustworthy and will work very hard for her clients (we had been hunting for a flat for months and were very much losing hope). Thank you Sophie! X... Read more
16th Feb 2024 (1 year ago)
A Clark-Bennett
Overall good experience renting a flat. Thanks Sophie!... Read more
Tenant
13th Feb 2024 (1 year ago)
B Martin
Many thanks to Titas and the team at Martyn Gerrard for helping with our move - it is much appreciated and we are very grateful to them!... Read more
30th Jan 2024 (1 year ago)
C Collingwood
We had a really positive experience finding a property to rent with Martyn Gerrard, particularly with Sophie. She showed us a couple of properties, always accommodating the times we were available and was never pushy with us to choose something immediately. Once we found the right property, communication and the rental process was quick and very straightforward. Thanks so much, Sophie!... Read more
Tenant
28th Jan 2024 (1 year ago)
S O'Brien
We had the great experience of working with Gabriella to purchase our new flat. She was excellent in her communications and kept us updated throughout.
In what has been a very stressful time (selling side of things) Gabriella has been a great source of support and assistance and went above and beyond to help. We just wish we’d had her selling our place. Thanks so much to Gabriella and her team for helping us find a beautiful new place to call home. Highly recommend working with the East Finchley team and Gabriella in particular!... Read more
Buyer
27th Jan 2024 (1 year ago)
G Martinez
House hunting is always stressful but Titas has helped us feel like we have real support in finding our next home. He is kind and professional and I'm grateful to have had his help!... Read more
26th Jan 2024 (1 year ago)
J Elliott
Sophie has found us excellent tenants many times. I would highly recommend her and also Pan as they work as a great team, someone is always available to speak. A pleasure to work with!... Read more
Landlord
26th Jan 2024 (1 year ago)
N Bayindir
I am an East Finchley/Muswell Hill resident who has been living in the area for over 10 years and dealt with multiple estate agents for lettings and sales. I walked into the East Finchley office not expecting much, but I was greeted with attentiveness and warmth by Sophie Wilkins. Sadly the property I wished to rent was gone already, but Sophie was super quick in finding me an even better one, arranged a viewing and went above and beyond in the contract prep process. Panikos Marla, her manager, was very prompt and helpful whenever I visited the office or had questions by email, phone, or text. They are such a nice, professional team that I wouldn't hesitate to work with them again as I know I and my network would be well-looked-after. Thank you so much Sophie and Panikos!... Read more
Tenant
26th Jan 2024 (1 year ago)
A Barton
After a last minute cancellation of our tenancy, three days before moving into the place after having completed referencing and being ready to go, we were able to find a property through Sophie at Martyn Gerrard which was the perfect fit for us! The communication has been consistent and it's so much easier to get in touch with them compared to other agencies out there. Would absolutely recommend looking through Martyn Gerrard again!... Read more
Tenant
26th Jan 2024 (1 year ago)
G G
I'd like to give a big shout-out to Titas Juskevicius, the most professional agent ever. Totally recommend him and his team... Read more
19th Jan 2024 (1 year ago)
R Davies
Professional and pragmatic. Our agent, Sophie, was always super helpful and quick to act. Top notch... Read more
16th Jan 2024 (1 year ago)
A Pietrusiewicz
MG is more than just a professional service; it’s an experience. The well designed website, adorned with great photos and detailed house descriptions, sets the stage for a journey led by genuine agents. Special gratitude to Sophie, who went above and beyond, negotiating a fantastic deal with the landlord for our dream house. Her commitment and responsiveness made the entire process seamless. Highly recommend her services!... Read more
Landlord
15th Jan 2024 (1 year ago)
A Miart
We recently engaged MG to help with our flat sale and were very impressed. The whole team was very professional and helped us achieve a quick sale at a very good price. Jenna's valuation was spot on (and the most precise from all the agents we consulted). Rafael and Gabriella did a great job presenting the flat. Recommended!... Read more
Seller
11th Jan 2024 (1 year ago)
L Richards
Sophie at Martin Gerrard was an absolute please to work with to help find our new home. Definitely went above and beyond to get the deal through.
Couldn't recommend her any higher.... Read more
10th Jan 2024 (1 year ago)
F S
Sophie Wilkins / I am about to start tenancy with the agency. The letting process was straightforward and smooth. Sophie was very decisive, organise and clear with all communication. I am looking forward to successful tenancy with MG.... Read more
Tenant
5th Jan 2024 (1 year ago)
H Norton
We had seen a property with Martyn Gerrard which we'd found from an online listing, but it wasn't quite right. A few days later we got a called from Jenna in the High Road office who told us she had something that was neither in the price range we wanted or the area we were looking, but she thought we needed to see it. That's now our house, so thank you for thinking outside the box! Jenna was amazing throughout the whole process, constantly chasing up the seller and even contacting the council to request documents herself when there were hold-ups and she did a great job. Would recommend her services to anyone.... Read more
Buyer
9th Dec 2023 (1 year ago)
S Fleming
Very helpful for our property search. Gabriella was very supportive and considerate of our needs!... Read more
7th Dec 2023 (1 year ago)
I Perrin
Really positive experience with Sophie the letting agent. She went above and beyond to help support me in finding a property and was friendly and prompt in her communication. Highly recommend.... Read more
Landlord
1st Dec 2023 (1 year ago)
R Douglas
I was very happy! Sophie really helped me through the process, going above and beyond to get us settled in and sorted. In particular there were occasions where she made a point of showing me the quirks of the house to help me think through both the pros and the cons, rather than just pushing me to make an offer and move in. I really appreciated it, and I can understand why Martyn Gerrard has such good reviews.... Read more
1st Dec 2023 (1 year ago)
S Davis
Jenna handled the very complicated sale of our house with tremendous kindness, patience and, most importantly, professionalism and went the extra mile at every hurdle to keep things progressing and take some of the stress off my plate.... Read more
Seller
23rd Nov 2023 (1 year ago)
R Taylor
Worked the MG for several years now and found them to be very good to deal with as a landlord, in particularly Sophie who recently helped with viewings and finding new tenants without any void periods. She went over and above expectations.... Read more
Landlord
8th Nov 2023 (1 year ago)
R Thomas
I am pleased with the performance of Pannikos and Sophie.They did a good job.... Read more
31st Oct 2023 (1 year ago)
D Tregartha
Very professional service from Panikos and Sophie on the Letting team when I let my flat in East Finchley. This was the first time I've done this and they kept me up to speed the whole way through. I expected a few hiccups and there were none, they achieved a good price and presented the property superbly on Rightmove. The business is backed by first rate services and back office support.... Read more
Landlord
27th Oct 2023 (1 year ago)
Jayant
I was guided by Jenna Durand from East Finchley office to facilitate the purchase of a property. Fantastic service. Could not have asked for a better support. Thanks Jenna.... Read more
Buyer
26th Oct 2023 (1 year ago)
C sexton
Really friendly and professional work from Martyn Gerrard, far better than our previous experience with letting agents! Sophie provided great service with superb communication at every step of the process. Excited to move into our new flat :)... Read more
Tenant
26th Oct 2023 (1 year ago)
M Hernandez
I'm delighted to share my fantastic experience with my real estate agent Stephie Wilkins. Her exceptional efficiency in helping me find and rent my flat truly exceeded my expectations.
She was prompt in responding to my inquiries and showed dedication and commitment to assisting me every step of the way.
I recommend her services to anyone seeking an really efficient and committed real estate agent.... Read more
Tenant
24th Oct 2023 (1 year ago)
H Team
Thank you Faysal Hassan for your help to buy a property!... Read more
Buyer
10th Oct 2023 (1 year ago)
C Jones
I am grateful that Faysal at Martyn Gerrard helped me eventually sell my flat, after a long period of ups and downs He was very helpful in the whole process. Thanks Faysal!... Read more
Seller
4th Oct 2023 (1 year ago)
P Prince
Fantastic agent, definitely the best letting agent I've dealt with in the area! Panikos has been great from day 1.... Read more
Landlord
4th Oct 2023 (1 year ago)
C Pilon
Abby was amazing to work with! She made the whole process so smooth. From the beginning she was there to answer all of our questions and kept us well informed throughout the journey. Would definitely recommend Abby to anyone looking for a dedicated and knowledgeable estate agent.... Read more
26th Sep 2023 (1 year ago)
E Steinhardt
We purchased a property from Jenna at Martyn Gerrard East Finchley branch. Jenna was consistently efficient, professional and considerate in all her dealings with us.... Read more
Buyer
26th Sep 2023 (1 year ago)
S P
Just wanted to say a big thank you to Gabriella who assisted me recently, very professional, always helpful and great communicator. I would have no hesitation to recommend Gabreilla and Martyn Gerrard.... Read more
23rd Sep 2023 (1 year ago)
X O
Couldn't thank Sophie enough for her efficiency and professionalism in helping me rent a flat. She's extremely responsive and moved things along so quickly.... Read more
Tenant
19th Sep 2023 (1 year ago)
R O'Callaghan
Me and my partner had the pleasure of working with Gabriella as our estate agent during the purchase of our new flat, and I can't speak highly enough of her exceptional service. From the offset, she demonstrated a genuine commitment to helping us find and secure our perfect home.
Gabriella's professionalism and attention to detail were outstanding. She took the time to listen to our needs and preferences and facilitate communication between all parties involved, ensuring a smooth and efficient transaction. Her patience, responsiveness, and willingness to address any questions or concerns made the entire experience stress-free.
We highly recommend Martyn Gerrard to anyone in need of a real estate professional. Gabriella really made our flat purchase a seamless and enjoyable journey.... Read more
Buyer
6th Sep 2023 (1 year ago)
R Veres
I highly recommend this agency. I had the honor to work with Sophie and she was really lovely and helpful. I did needed help with many things and she helped me and she was patient and kind.... Read more
19th Aug 2023 (1 year ago)
E Lia
Sophie was so helpful in arranging our viewing and guiding us through the paperwork. She was quick to respond to messages and calls and was very kind.... Read more
17th Aug 2023 (1 year ago)
A Gott
Sophie has been a star making the whole process quick and smooth finding and securing a great rental for me. Thank you!... Read more
Tenant
17th Aug 2023 (1 year ago)
S Bownes
Sophie was very helpful, gave frank advice and was extremely efficient when helping us rent our property... Read more
Landlord
15th Aug 2023 (1 year ago)
D Petkeviciute
Great service. Sophie was very professional and helpful in arranging the tenancy.... Read more
Tenant
7th Aug 2023 (1 year ago)
S JOSEPH
Martyn Gerard was more than helpful in finding us a flat. Specially (SW) was extremely honest, upfront, and was able to find us a nice flat that fit right in our price range.
Thank you (SW)... Read more
Tenant
7th Aug 2023 (1 year ago)
O Walters
We are currently in the process of renting a flat with Martyn Gerrard. I would like to say how attentive Sophie was in the process, very quick to respond to messages and helping us through it every step of the way. The referencing process was completed in a matter of a couple of days and everything was completed very quickly.
Thanks... Read more
Tenant
5th Aug 2023 (1 year ago)
A myers
We are lucky enough to use Sophie Wilkins to help us rent out our flats from this office. We have found her to be professional and helpful; she is definitely a credit to her company.... Read more
Landlord
5th Aug 2023 (1 year ago)
D Caplin
Bought a house last year with them, Jenna was very helpful throughout, especially as it was a complicated process... Read more
Buyer
31st Jul 2023 (1 year ago)
F bourne
Jenna Durand recently came to value our family home and we found her to knowledgeable, honest and confident in her strategy to achieve us the best price. Definitely recommend thanks very much for all your help!... Read more
Seller
24th Jul 2023 (1 year ago)
Y Lui
Horrendous experience with Sophie Wilkins.
Changed my appointment twice and then proceeded to have an attitude at the viewings, you can tell she couldn’t be bothered to be there.... Read more
7th Jul 2023 (2 years ago)
T Bales
Sophie was wonderful, super quick process from viewing, great communication through referencing too. We always had super quick responses and this has been a really painless experience. Thank you. Would definitely recommend !... Read more
Tenant
5th Jul 2023 (2 years ago)
A K
Sophie Wilkins and Martyn Gerrard team have been very helpful and professional during viewing and letting process. Sophie has been very prompt in replying our queries. I would highly recommend MG team for anyone looking their next home.... Read more
Landlord
23rd Jun 2023 (2 years ago)
E Akande
Incredibly happy to have been helped by Emily. She made a stressful process less stressful. Also very eager to help and easy to reach. Thank you once again... Read more
26th May 2023 (2 years ago)
S Crate
Had a viewing with Sophie on the weekend for a flat I was really excited about, and I was really let down by her attitude, she was cold and disinterested, didn’t smile once, just appeared bored and annoyed she had to be there. Granted maybe she was having a really bad day or something but it made things really awkward and I just wanted to get out of the flat asap! 3 stars only because Josh was fab over the phone prior to the viewing.... Read more
23rd May 2023 (2 years ago)
O Adepoju
Sophie Wilkins was a great help to us in the renting process of our new flat, she was very professional, straightforward and quick to respond to all our questions. She is an excellent person to work with and I will definitely recommend Martyn Gerrard to anyone searching.... Read more
Tenant
15th May 2023 (2 years ago)
S VAIN
The team at MG have been really helpful in my search. Jenna has guided me through the process with honesty and professionalism. She understood what I was looking for. I would highly recommend Jenna and the team to anyone looking in East Finchley!... Read more
12th May 2023 (2 years ago)
M Belal
I had a very disappointing experience with them as a buyer. I would say that they need to work on their transparency and business ethics... Read more
Buyer
11th May 2023 (2 years ago)
S Tang
We are in the process of renting a flat through Martin Gerrard.
Claire (Tenancy progression team) was very helpful through the referencing process. She was quick to respond to all calls and messages, and helped to resolve queries quickly and efficiently.
Lee (Lettings negotiator) was also excellent to work with. He consistently displayed a positive and reassuring manner, which helped to make this potentially stressful process very smooth.
Thank you to you both!... Read more
Tenant
27th Apr 2023 (2 years ago)
S C
We are about to complete on our house purchase and have to say that Jenna, who has managed the entire process from the beginning, has been absolutely fantastic. She is a true professional, very responsive, direct and honest and has gone above and beyond to keep the process moving forward. Really appreciated how she supported us each step of the way.... Read more
Buyer
27th Apr 2023 (2 years ago)
J Li
Our renting process is very efficient with Martyn Gerrard, with the help from Sophie Wilkins and the team.
Sophie is extremely helpful and quick response. The team from MG has made our process very efficient and easy.
Really appreciate and highly recommend!... Read more
Tenant
26th Apr 2023 (2 years ago)
Marie
We are in the process of renting an apartment via Martyn Gerrard,
It has been a pleasure dealing with Sophie Wilkins, our lettings agent. She has kept update the status, well communicated with quick response. Much appreciated her help and professional services. Highly recommend !
Thanks Sophie and her team at Martyn Gerrard !... Read more
Tenant
26th Apr 2023 (2 years ago)
H Flavell
The team at East Finchley Martyn Gerrard are incredibly helpful and efficient. I would highly recommend them to anyone selling their house locally.
We have dealt with Faysal, Jenna and Gabriella and all of them have been great and very easy to deal with.... Read more
Seller
17th Apr 2023 (2 years ago)
M Jelley
Jenna has been incredibly helpful with our potential move. She has provided good advice without being too pushy. We look forward to working with her when the time comes.... Read more
14th Apr 2023 (2 years ago)
D Bellis
Sophie at MG has been very helpful when searching for a rental... Read more
2nd Apr 2023 (2 years ago)
D Depledge
We have been renting out our apartment with MG who have always done a great job, especially Sophie!... Read more
Landlord
1st Apr 2023 (2 years ago)
S D
Great experience with Lee and the tenancy agreement team. Polite, helpful and efficient.... Read more
31st Mar 2023 (2 years ago)
? ????????????
I had the pleasure of working with Sophie to find a flat, and I couldn't be happier with my experience. Sophie was extremely responsive and professional throughout the entire process. Thanks to Sophie's hard work and dedication, I was able to find the perfect flat that met all of my needs and I just made an offer. I hope that I will be able to get this one, but if not I hope that Sophie will help to find me another great option.... Read more
27th Mar 2023 (2 years ago)
G Gio
Our experience with MG and Sophie Wilkins was Veni, vidi, vici…( is a Latin phrase used to refer to a swift, conclusive victory)!
Sophie is very professional,she kept us updated throughout the entire process and has a fantastic response time. Sophie made the entire process very pleasant and I’d highly recommend her and the team at Martyn Gerrard. ?... Read more
25th Mar 2023 (2 years ago)
I M
we just rented a property with MG and SOPHIE WILKINS was our letting agent. The whole experience was great from day one: fast and fair, Sophie was prompt in answering questions and she was overall amazing. thank you Sophie... Read more
Tenant
25th Mar 2023 (2 years ago)
C Beagley
Sophie Wilkins and Shervin Kashefpour, along with all of the staff that I have encountered, at Martyn Gerrard have been extremely helpful, efficient and reassuring throughout what can potentially be a stressful process; especially if you're lacking in experience, as I am.
We have bought and sold properties through Martyn Gerrard in the past and were so happy with the service each time that we simply had to approach them when embarking on letting one of our flats. It certainly was the wise choice.... Read more
Landlord
24th Mar 2023 (2 years ago)
S Khan
Sophie has been amazing with the whole process with the move. Couldn't be more grateful with how easy she made this for us. Would definitely recommend going with Martyn Gerrard!... Read more
24th Mar 2023 (2 years ago)
Jack
Great help from Tobias and the team!... Read more
22nd Mar 2023 (2 years ago)
E K
Sophie has been helping me with securing a rental property, she's very professional and helpful. She made the process quick and easy for me and great communication from her throughout the whole process. Would definitely recommend.... Read more
Tenant
22nd Mar 2023 (2 years ago)
G Noden
Renting through Martyn Gerrard has been super quick and easy. Sophie in particular has been extremely efficient and helpful, which has really simplified our renting process. Thanks!... Read more
Tenant
22nd Mar 2023 (2 years ago)
A Juhász
It was the first time that we looking for and rented an apartment with a non-private landlord. The initial disappointment was quickly forgotten by Sophie Wilkins, who responds to everything immediately, the administration took place quickly, after a week now we are just waiting to move in ????
Thanks a lot... Read more
Tenant
21st Mar 2023 (2 years ago)
T Nicholls
Jenna was incredibly helpful on our house hunt and made sure we got to see everything suitable. She and the team helped us get everything over the line. We couldn't love our new home more.... Read more
Buyer
7th Mar 2023 (2 years ago)
Amy
A massive thank you to Sophie Wilkins for her ongoing support & guidance through the process of settling our tenancy. She was extremely communicative & contactable meaning any queries were answered promptly! We highly recommend Martyn Gerrard East Finchley.... Read more
Tenant
28th Feb 2023 (2 years ago)
E Lawrie
We are in the process of renting a new flat through Martyn Gerrard and Sophie Wilkins, our lettings agent, has been fantastic. She is so helpful and has kept us updated throughout. This is our first time using Martyn Gerrard and I am extremely pleased we are as it’s just been so professional and straightforward, which has all been down to Sophie. Highly recommend!... Read more
Tenant
22nd Feb 2023 (2 years ago)
M Longden
Faysal Hassan has gone above and beyond many times during the sale; everything from checking the property when we were away to actively chasing both solicitors to keep the sale moving. We’ve found MG to be a very professional business and its staff excellent both on the sales and rental side.... Read more
Seller
17th Feb 2023 (2 years ago)
E Hair
Selling a family property can be stressful but with Jenna’s help we found the process a lot easier than expected. Jenna kept us well informed throughout the sale and she was available to speak whenever we needed. I can’t recommend Jenna and her team enough.... Read more
Seller
16th Feb 2023 (2 years ago)
K Phoenix
We just bought our first house - our forever family home - with Faysal and he has been FABULOUS. He was in touch with the whole chain, chivying, keeping everyone informed and up-to-date with timelines. We definitely feel that we lucked out! Thank you for all your work on our behalf!... Read more
Buyer
30th Jan 2023 (2 years ago)
P Forbes
Faysal Hassan, from the East Finchley branch of Martyn Gerrard, has been the most helpful, constructive, professional and, especially, supportive agent anyone could hope to find. His understanding of our housing needs and knowledge of the market have sustained us through a stressful process. He has conducted all the negotiations with care, wisdom, courtesy, energy, tact and good humour. We could not recommend him or the agency more wholeheartedly. He has made it possible for us to achieve our goal. Diana & Peter... Read more
2nd Dec 2022 (2 years ago)
D Schmidt
We bought a home in the area and Faysal was very professional and maintained excellent communication throughout the whole process. Would definitely recommend.... Read more
Buyer
29th Nov 2022 (2 years ago)
M Friend
When we needed to sell our property, we asked around our friends and neighbours and Martyn Gerrard was an estate agent whose name and reputation came up many times. When we met area sales manager Chris Fairclough, we were immediately put at ease with the processes of the property market and the in-depth knowledge which he holds of our area. Our thoughts have been guided and questions answered by an experienced approach which keeps a mindful eye on the current situations within the market, and all along we have felt listened to by Chris and his team of colleagues. I can thoroughly recommend that any prospective buyer or seller, approach Martyn Gerrard for their property needs.... Read more
Seller
28th Nov 2022 (2 years ago)
L Zenti
We recently bought a home in East Finchley and Faysal was very pleasant to deal with in such a stressful moment.... Read more
Buyer
21st Nov 2022 (2 years ago)
L Rigo
Faysal was a very helpful counterparty in the purchase of our property - he was transparent and open and willing to help. He also followed up in a timely manner and ensured that the original timeline was respected. I would recommend working with him!... Read more
Buyer
16th Nov 2022 (2 years ago)
P McLean-Thorne
Martyn Gerrard offered exceptional service led by Jenna Durand.
Achieved asking price with minimum of fuss within timescale.
Very much recommended.... Read more
Seller
3rd Nov 2022 (2 years ago)
D A
We bought a home in the area recently. Jenna did a great job at keeping the process moving and was very pleasant and responsive throughout. Faysal was also very helpful while covering for Jenna during her summer break. Thanks to the team at Martyn Gerrard!... Read more
Buyer
28th Oct 2022 (2 years ago)
L Tolmachev
Just bought a house in East Finchley with Martin Gerard and the process was absolutely amazing. Jenna answered all our questions very quickly and helped us a lot throughout the whole process.... Read more
Buyer
10th Oct 2022 (2 years ago)
S Lada
I am buying my first home (last stage now) and Jenna has been acting as the agent for the seller. She has been brilliant at holding the process together, trouble-shooting and keeping me informed. She was always ready to offer me guidance as well, in case I was unsure about anything related to the transaction. She is uniquely efficient and also embraces technology: she is able to email/text :) , rather than just leaving voicemails/calling all the time. she always responded promptly to anything I asked too. Very pleasant experience overall.... Read more
Buyer
6th Oct 2022 (2 years ago)
D Goldman
We had a really positive experience with Martyn Gerrard in East Finchley. Especially Jenna who kept us updated regarding our purchase. She is both friendly and professional and gets the job done! Thank you.... Read more
Buyer
6th Oct 2022 (2 years ago)
M Mojarad
I have been using Martyn Gerrard to let my property for some years. They are very professional, informative in every step of the way. Shervin was friendly, hard working and efficient to let it asap; reduced the void period to minimum. Thank you!... Read more
Landlord
3rd Oct 2022 (2 years ago)
A Frank
As others have shared, Martyn Gerrard East Finchley happy to leave their billboards lying around as rubbish in porches and outside front doors. When you contact them to ask for removal, you get ignored.... Read more
13th Sep 2022 (2 years ago)
E Sanna
Martyn Gerrard have been absolutely fantastic in helping me find my new place during this very competitive time. Special shout-out to Jack for taking care of everything and being patient with my questions. They also have a super professional process in place to take care of bills and flat issues. Couldn't be happier!... Read more
Tenant
7th Sep 2022 (2 years ago)
T Hargreaves
The guys at MG East Finchley did a great job selling our house... I couldn't fault them to be honest... Jenna in particular was a pleasure to deal with... she was always contactable, easy to deal with and kept me well up to date throughout the process... Read more
Seller
1st Sep 2022 (2 years ago)
A Cooklin
Had the pleasure of dealing with Mason. Very proactive and tenacious. Added loads of value and an absolute delight to deal with. Definitely recommend and would happily use again.... Read more
30th Aug 2022 (2 years ago)
A Smith
We’ve recently sold our house in East Finchley. Faysal Hassan and the team were instrumental in marketing the property well, finding the right buyer and facilitating a smooth sale. A great team to have on your side.... Read more
Seller
23rd Aug 2022 (2 years ago)
T Buschman
Very pleased with the support and dedication by Faysal Hassan of Martyn Gerrard. Never easy to find the right property at the right price and with support from the right solicitor and make it a fair and smooth process. Thanks to Faysal and his colleagues we had this unique experience.... Read more
Buyer
22nd Aug 2022 (2 years ago)
J uu
I rent a wonderful place through Mohammed and the experience is just amazing! Grateful to have him as my agent because he listens to me, been really responsive and understands my difficult situation but works thing out!... Read more
Tenant
12th Aug 2022 (2 years ago)
M Bernal
Jenna and Mason were very good. They helped us get the house we really wanted and sale our house! It was a long chain and with their help all worked out well. Really good and friendly. Very happy with the end result.... Read more
Seller
12th Aug 2022 (2 years ago)
A elhaj
I dealt with Martyn Gerrard's services.Their East Finchley branch staff and especially Mohamed Laidi he was very professional and helpful. Thanks MG.... Read more
11th Aug 2022 (2 years ago)
T Joseph
From first meeting to finalising a sale M G were very professional, friendly and helpful, guiding me along the way. Jenna really put herself out to make the whole process work as smoothly as possible and they managed to achieve a fair price. Thank you... Read more
Seller
4th Aug 2022 (2 years ago)
D S
Great service and support from Jenna at Martyn Gerrard in East Finchley. She was really tenacious throughout a long sales process and really good at keeping us up to date on developments. Would definitely recommend.... Read more
Seller
4th Aug 2022 (2 years ago)
T Kemp
Jenna helped me every step of the way with my property buy in east Finchley. The service was exceptional, Jenna is tenacious and on the ball. Would wholeheartedly recommend.... Read more
Buyer
4th Aug 2022 (2 years ago)
P Ng
I have good experience with Jack Waspe-Nugent from East Finchley branch. He is very professional and helpful in arranging remote property viewing and sourcing properties for me. While I have found another property more suits to me at the end, I thanks for Jack assistance :)... Read more
31st Jul 2022 (2 years ago)
K Wu
Had a great renting experience. I haven't even arrived in the UK yet but got everything done remotely. Jack is very responsive, patient and very helpful throughout the whole renting and reference check process. We are not familiar with the procedures in the UK and Jack explained to us clearly.... Read more
Tenant
31st Jul 2022 (2 years ago)
P Cooper
While the journey wasn't straight forward, Faysal continued to be a great support and go out of his way to help us get the sale completed. Great to deal with and have on our side.... Read more
6th Jul 2022 (3 years ago)
X Chen
I would like to recommend this agency. Jack was very helpful during my whole renting process. He was quite reactive to different situations.... Read more
1st Jul 2022 (3 years ago)
M Kadiu
Mohammet he helped me out to find my flat , I was looking for two months to find new flat and it was really hard for me.
I highly recommend Mohammet from Martyn Gerrard East Finchley , he will try the best for you.
Thank you so much Mohammet.... Read more
16th Jun 2022 (3 years ago)
F Niazi
Great service received form Lettings negotiator Mohammad Laidi... Read more
15th Jun 2022 (3 years ago)
Peter
Sold with first viewing, great communication throughout selling procedure. Failsal went above and beyond in helping process going smoothly... Read more
Seller
26th Apr 2022 (3 years ago)
D Makhambetova
I had a great renting experience with Martyn Gerrard. I wanted to move as soon as possible and the whole renting process was very smooth, quick and easy. Shervin was very helpful and promptly responded to all my queries. It's been a pleasure to deal with Shervin and Martyn Gerrard agency.... Read more
Tenant
24th Apr 2022 (3 years ago)
M travis
When we were house hunting our needs changed a few times for various reasons, and throughout our search Mason was brilliant. He was very patient with our chopping and changing, and great at keeping us informed when potentially suitable properties were about to come on the market. I'd absolutely recommend Mason when buying or selling a property.... Read more
7th Apr 2022 (3 years ago)
A Mitchell
Jenna and the Martyn Gerrard East Finchley team were great in selling our property.
Initial hesitation from using the biggest in the area (i.e. being neglected as too many accounts) was unfounded.
Great advice, easily contactable, open communication and able to make what we want happen.
Would even go beyond to get advice on forward purchase which wasn't necessary from their side but helped.... Read more
Seller
7th Apr 2022 (3 years ago)
T six
Great company.... Read more
1st Mar 2022 (3 years ago)
M Beattie
I had the amazing experience with Martin Gerrard East Finchley office especially my sale agent Faysal Hassan! He found the best buyer for my property, he handled the sale process beautifully, kept me constantly informed and held my hand during some stressful times. THANK you Faysal and good luck with your future sales!... Read more
Seller
24th Feb 2022 (3 years ago)
Claudia
We had a very positive experience with Faysal. He made the process very smooth from the first day we met till the day of completion. He was patient with us despite so many questions we had for him and was always responsive to our calls and the multiple visits to the property. We will definitely recommend Faysal to friends and family.... Read more
15th Feb 2022 (3 years ago)
M Malinic
Massive thanks to Faysal for helping me buy my property in Easy Finchley. I’ve worked with various agents but he’s been the most efficient, he kept me updated with every single thing and chased what he needed to make this work. Thanks again and will definitely consider using again when I buy again!... Read more
Buyer
10th Feb 2022 (3 years ago)
A Regester
Thanks Faysal from the East Finchley office for helping me to purchase my ideal property! Friendly and professional service throughout and great communication!... Read more
Buyer
3rd Feb 2022 (3 years ago)
S Risner
Mason has been super helpful and really quick to respond when emailing. He's making this whole process much less stressful!... Read more
31st Jan 2022 (3 years ago)
A Robertson
We bought a house in a small chain with Jenna from Martyn Gerrard.
Although a small chain, the process was protracted unnecessarily, and in the end very difficult at points.
We found Jenna and the company utterly professional, patient and caring. Jenna was incredible, working hard to get us answers to queries throughout and was an excellent bridge to the outgoing vendors.
We are soon to complete final, and Jenna is still working hard to help us with things we want to do before the deadline.
I, a long time renter in London had lost faith in a lot of estate agencies, Jenna and Martyn Gerrard, have restored a lot of that over the last few months.... Read more
Buyer
28th Jan 2022 (3 years ago)
Victoria
Faysal has been great helping us find a property, he always kept us updated with any off market opportunities and has been the best agent anyone could’ve hoped for. I highly recommended him to anyone if you’re searching for a property to buy.... Read more
14th Jan 2022 (3 years ago)
Monika
I had a great rental experience with Martyn Gerrard in East Finchley. Their service was highly professional and especially Shervin who has been extremely helpful throughout this entire process, helped me with viewings and all required documentations. He was always available to answer questions, very reassuring and informative every step of the way which has been greatly appreciated. Thank you Shervin and The Team.... Read more
Tenant
28th Dec 2021 (3 years ago)
M Peyou
My experience as a buyer.
I can’t thank Mason Janes enough for his professionalism. He was efficient and patient by taking the time to explain the process of buying to me, as a first time buyer I really felt supported. I rarely had to contact him, he always made sure the paper work was moving on steadily and keeping me updated about it.
I only have praise for Martyn Gerrard agency in East Finchley and the agent above.
Best regards,
Marie.... Read more
Buyer
27th Dec 2021 (3 years ago)
D E
Chris and Mason were completely awesome in handling my house sale. Very communicative, responsive and transparent. When the chain started getting a little complicated, they stepped in and pushed everything through. I’ll be forever grateful. I have high standards and I recommend them highly!... Read more
Seller
20th Dec 2021 (3 years ago)
D Panov
I had a really lovely experience buying a flat with Faysal Hassan. Faysal was always polite, quick, professional, non-judgmental, and easygoing. The communication was impeccable. He made the negotiation very smooth, and thanks to his understanding of the matter the whole process from the offer to completion took one month and a half. HIGHLY recommended!... Read more
Buyer
19th Dec 2021 (3 years ago)
E McCune
Having purchased my home from Martyn Gerrard previously I spoke to them again when I was looking to move up the ladder. After speaking to a few agents, we decided to list with them. We also were added to their lists and had regular contact regarding new listings. Jenna was very helpful in keeping us updated on interest with our property and movement and sales in the area and also helped us secure our new home. Mason and Jenna were also great with the sale of our previous home and helped us with questions and some issues to sort out with our buyer. Would definitely consider using them again if we move again!... Read more
Seller
18th Dec 2021 (3 years ago)
T Ram
Shervin was very friendly and lovely to work with. He answered all questions and guided me throughout the process. Very happy with the service received.... Read more
23rd Nov 2021 (3 years ago)
N Fandre
We've had an excellent experience with Faysal when selling our beloved home. Very understanding, efficient, courtuous, and always helpful at some stressful times. We couldn't recommend him more.... Read more
Seller
8th Nov 2021 (3 years ago)
V B
Jenna and the sales team at East Finchley were amazing throughout the whole process, working to a tight deadline, overcoming any issues and were professional, friendly, and quick to respond to any queries. This is our third time using Martyn Gerrard and they always seem to save the day! Thank you!... Read more
5th Nov 2021 (3 years ago)
D Gregg
Had a great experience with Shervin at Martyn Gerard. Very friendly and welcoming at the beginning stage and the application stage felt secure and not pushy at all. Resolved all questions I had about anything and now super happy with the flat I am in.... Read more
Tenant
2nd Nov 2021 (3 years ago)
O LEMMOR
Thank you martyn gerrard.Thank you Shervin
Shervin has been very helpful and professional all throughout out.... Read more
28th Oct 2021 (3 years ago)
R hevesi
My experience of Martyn Gerrad was brilliant & Shervin was very helpful. I had just a few days to find a rental property and Shervin was helpful, responsive and professional. Renting can be very stressful and time consuming - Shervin made sure that the whole process was stress free, I was very happy with the service.... Read more
Tenant
18th Oct 2021 (3 years ago)
F Mirza
I have had very bad experiences with other agencies in East Finchley until I met Shervin, who is one of the most professional agents I have ever seen. I didn't have much time to move. He understands what I really need and in a couple of weeks we were in our new lovely flat.
Thanks to Martyn Gerrard, Thanks to Shervin ????... Read more
Tenant
15th Oct 2021 (3 years ago)
A Hogan
Faysal was very approachable and helpful in our house move. A pleasure to work with.... Read more
12th Oct 2021 (3 years ago)
R Pryor
I worked with Faysal on a deal in East Finchley in the summer. Faysal was very responsive and friendly from the off and I would highly recommend him to anyone looking for a selling agent. He fought his client's corner but was also very accommodating which made our working together very enjoyable. I look forward to buying more from him in the future.... Read more
Buyer
12th Oct 2021 (3 years ago)
L Staden
I've used Martyn Gerrard letting service for several years and have been impressed with their prompt, professional and particular attitude to the rental of my property. I would recommend them highly.... Read more
Landlord
9th Oct 2021 (3 years ago)
R Sieradzki
We have used Martyn Gerrard East Finchley a couple of times throughout the past few years. Previously in buying and selling a property and most recently the purchase of a house locally. Jenna made the process very smooth by being informative and responsive every step of they way. When showing us potential properties she was always mindful of our needs and had a strong view of the market.
We would definitely use Martyn Gerrard again in the future.... Read more
Seller
6th Oct 2021 (3 years ago)
A Zavareh
We recently bought a house in East Finchley area. Faysal at Martyn Gerrard made the whole process pleasant and stress-free. Every single step, from the initial viewing to negotiating the offer to setting up appointments with surveyors and tradesmen to completion was facilitated and harmonised by Faysal in the best way possible. Faysal was very professional, honest and and helpful throughout.
An exemplary service from Martyn Gerrard and Faysal.... Read more
Buyer
3rd Oct 2021 (3 years ago)
R Khan
Good and Professional
Dealt with Sergio and he is the best!... Read more
21st Sep 2021 (3 years ago)
J H
As a seller MG provided us with a smooth service and enabled the conveyancing process efficiently. They had a good stock of potential buyers on their books 'ready and waiting', with our property selling within 10 days. Despite a broken ankle, the Manager Chris provided a solid 'point of contact' for queries and confirmations. Would use again...... Read more
Seller
16th Sep 2021 (3 years ago)
Y Lim
I had a really positive experience with Faysal and Chris. They put together a really thoughtful buyer strategy with pre- market testing and open days to maximise buyer tension. Ultimately when we had a few offers they negotiated in my behalf to either increase offers or minimise price chips. They know the East Finchley area very well and I wouldn’t hesitate to use them again should I need to... Read more
Seller
15th Sep 2021 (3 years ago)
P Roughton
We recently sold our property with MG and were very impressed with the service we received. We had switched from another agent and MG definitely provided us with a better service - they were able to find us a buyer from their network of contacts (rather than doing open-viewings) and then also secured an off-market purchase for us in the area. Having used another leading agent in the area, it is clear that MG's USP is their extensive network of potential buyers and sellers in the area rather than relying on enquiries via the internet. Jenna Durand was absolutely superb in managing both our sale and purchase - polite, professional and she project-managed the process until completion. 10/10... Read more
Seller
14th Sep 2021 (3 years ago)
J Kunstyr
We really appreciated Faysal’s help and attention during the whole process from putting an offer to moving in.... Read more
3rd Sep 2021 (3 years ago)
M Houldey
We had a really great experience with Sergio, who took time to help us find the right flat for us. He was very responsive and great at communicating the process to us. Would recommend!... Read more
Tenant
20th Aug 2021 (3 years ago)
N Harfouche
Faysal was great! He was extremely efficient when supporting our negotiations and was very honest ane straight forward throughout. He helped us get to exchange with minimal fuss.... Read more
10th Aug 2021 (3 years ago)
L Tanner
They are quite happy to put up their boards up when a property is for sale or sold, but never so keen on removing them. These three photos are on a street in East Finchley taken today and have been outside the properties for months, long since the properties were sold or new tenants moved in. Messages and emails to MG East Finchley have been completely ignored. It's clutter and incredibly unprofessional. Barnet council clearly states 'must be removed 14 days after the sale or grant of a tenancy'; it'd be nice for Martyn Gerrard to take notice of this.... Read more
14th Jul 2021 (3 years ago)
D diamandis
?yself and my daughter dealt directly with Martyn Gerrard's services.Their East Finchley branch staff and especially their Sales Manager Ms Jenna Durand, excelled in providing professional service and advice of the highest calibre. We have been impressed with the punctuality displayed, continuous and tireless efforts and discreet handling in all matters throughout the marketing and until the successful conclusion of the sale of our property. Well done MG, Congratulations Jenna and Sales Team.... Read more
Seller
8th Jul 2021 (4 years ago)
M Zitren
The whole sales team at Martyn Gerrard were fantastic from start to completion of my sale. It was Faysal that found the buyer for the property and he really took the stress out of the sale process. His knowledge of the local market is excellent and had a great instinct for who the right buyers would be. Most of all he achieved a great price for my property. I would definitely recommend the company and will use them again in the future.... Read more
Seller
8th Jul 2021 (4 years ago)
M Brown
I recently bought and sold properties in East Finchley and Muswell Hill. The process was made very smooth all things considered thanks to Jenna Durand and Glenn Lewis. We completed on time before the end of June (in 9 weeks).
Jenna helped us agree the right offer to buy, was available to grant access to our new property and helped remove unwanted furniture. I would definitely recommend Jenna at Martyn Gerrard to anyone in the area.... Read more
Seller
6th Jul 2021 (4 years ago)
A Aghabalyan
We loved working with Faysal Hassan in the Martyn Gerrard East Finchley branch. Faysal has been extremely professional and approachable. Throughout all of our search for property, he was very flexible and accommodating and put our interests and priorities first. We would definitely work with him again. Thank you Faysal.... Read more
6th Jul 2021 (4 years ago)
D Grant
Very professional and knowledgeable approach with realistic valuation and active engagement throughout the process.... Read more
29th Jun 2021 (4 years ago)
A Quinza
The agency did a great job finding the right property and facilitating the process with the chain. Mason was extremely professional, responsive and supportive during their process. We would definitely recommend working with them.... Read more
Buyer
28th Jun 2021 (4 years ago)
T Graham
We were very impressed by Martyn Gerrard. From the quality of their virtual tour to them bringing all their agents to hear what we thought was great about our house, they offered a better service than was on offer elsewhere. Faysal in particular was brilliant and handled our sale in a really communicative way, always willing to talk, help get things done and support us with things like our onward purchase even though he didn’t need to. I’d highly recommend them, especially if you can negotiate a bit off the fee!... Read more
Seller
23rd Jun 2021 (4 years ago)
I Sasinouskaya
We can recommend working with Faysal to anyone. He is professional, knowledgeable, approachable. Always responded to our requests within short time and tried to help where possible. Thank you!... Read more
18th Jun 2021 (4 years ago)
J Morgan
This review from my mother Doreen.
I recently sold my house through Martyn Gerrard. Mason Janes senior negotiator, was always friendly, knowledgable and ready to support and reassure. He patiently and professionally explained the sales process, keeping me up to date with its progress. He was always reliable and respectful.
Many thanks to Mason an everyone at Martyn Gerrard who helped the sale go smoothly.
Doreen... Read more
Seller
18th Jun 2021 (4 years ago)
J Sajuria
Faysal Hassan was really helpful and professional during our purchase. He went the extra mile at the end, when things became a bit more frantic, and was always available to answer questions and provide assistance.... Read more
Buyer
18th Jun 2021 (4 years ago)
M Madsen

I usually don't review anything publicly and as a single mother receiving benefits I am already used to been discriminated by the estate agencies but my experience with Sergio left me speechless, and not in a good way.
From the beginning I felt like I was treated as a second class citizen. Because of high childcare costs I had to make the decision earlier this year to stay home with my daughter, and not going back to my well paid job, go to self employment, and I was looking to be moving in with my daughter's financially stable godfather who has taken the role of her father, because her father is not in the picture.
So on my way to the viewing I got a call that the landlord has lost the key and they will not be able to show me the property. I was upset cause I was taking an uber with my daughter that cost me £40 one way and was almost there. After he had made couple of phone calls Sergio got back to me saying that the key was found and the landlord would come to show me the property. I was grateful because he had made the viewing possible, so I do appreciate that we didn't pay the trip for nothing.
I met the landlord, and talked to her about my trip there and my situation, and yes, mentioned that I was happy that I didn't have to pay uber £80 without seeing the property. I did get a vibe from her that she might not like my appearance (I have visible tattoos) but again it is something I have gotten used to. I understand that some people don't like them and associate tattoos with drugs etc but I don't have that kind of past or present. I just happen to like them. I tried to ignore my feeling and chatted away leaving the property in good mood.
We decided to make an offer for the property and the next day talked to Sergio who now unwillingly took it. I was talked to like a child or a person with a minuscule IQ about the things we needed to provide. Paying for the rent and deposit was never our worry, and we were more than capable of paying both.
Soon after that I got a call back saying that we were rejected on the counts that the landlord wanted "working professionals". I truly believe in persons right as a landlord to rent to whom they see fit, but what got me off guard was that the landlord had told Sergio that she had given me money for the bus that we could get back home (!?). She definitely did not, and if she would have offered I would have refused to take it. I felt like I was not believed. This made me feel like "working professionals" was only an excuse to not rent to us.
As an icing on the cake the phone call was cut short because someone else was calling Sergio that was, and I quote, "very important". He never called me back.
Needles to say after this experience I felt extremely "not important".
The only reason I am not giving this a 1 star review is the fact that at least they didn't shot me down straight away on the first phone call when I told them I was a single mother receiving benefits, but I guess if they had I would still have my £80 that I paid all by myself for the trip, not feeling like a piece of garbage, and my daughter wouldn't have had to throw up in the car.... Read more
18th Jun 2021 (4 years ago)
M Nagy
Thanks to Sergio Elia, I managed to find my next flat to rent. Not only is he a friendly person, but he also made sure to answer my questions as fast as possible via phone or email. If you want to find your new home without any stress, I would highly recommend Sergio and Martyn Gerrard to sort things out for you in a professional way.... Read more
Tenant
16th Jun 2021 (4 years ago)
D Shireen
I’ve been dealing with Fayzul at MG for the sale of our property in East Finchley. We managed to get it off the market within 3 weeks and the sale process was seamless. Fayzul was honest and professional throughout the entire process. He was also great at communicating with us and always replied to my messages/queries within a couple of hours at the latest. Thank you so much!... Read more
Seller
11th Jun 2021 (4 years ago)
D davis
Our dealings were with Faysal Hassan. Faysal is a lovely personable young man, with a sense of humour. He was highly responsive and understood our needs. He did not pressure us, or at least we did not feel pressured. He saw the deal through to exchange and i would recommend him to any potential purchasor or seller.... Read more
Seller
10th Jun 2021 (4 years ago)
H Riddle
Faysal worked tirelessly on our behalf to sell the flat. The whole team were friendly and their advice was sound.... Read more
Seller
9th Jun 2021 (4 years ago)
R Pavlov
It was a pleasure for me to contact Sergio with high professionalism and polite applause for him and gratitude from me and my family.... Read more
5th Jun 2021 (4 years ago)
K Patel
Martyn Gerrard have been super helpful with our property search. We were particularly grateful of Mason Janes who has been particularly responsive and flexible around our work schedules. He has openly listened to what we are looking for and shown us some great properties accordingly. Thank you Martyn Gerrard and Mason!... Read more
1st Jun 2021 (4 years ago)
K C
Eva was of great assistance, she was really responsive & arranged great viewing tours whilst remaining friendly and polite. Thank you... Read more
25th May 2021 (4 years ago)
Y Klynman
Mason from MG has been really good for my purchase, he always kept calm and was naturally diplomatic during the negotiations and was never pushy. I was quite impressed honestly, a good agent is really helpful, or perhaps even critical to achieving a purchase or a sale and luckily I had Mason to deal with on mine.... Read more
Buyer
16th May 2021 (4 years ago)
P Greenfield
Thanks to Mason at Martyn Gerrard East Finchley for a fantastic job for our house purchase. He was at all times immensely helpful. We felt he went above and beyond with making himself available during the purchase and we are very grateful. Highly recommended.... Read more
Buyer
7th May 2021 (4 years ago)
A Fine
I have only great things to say about Martyn Gerard in East Finchley. From renting my current flat to now purchasing my first home with them, I have only ever received a service that’s professional and honest, which can often be hard to come by. Faysal in-particular has been a delight to deal with; always available, extremely responsive, and he has made this entire process as smooth as it could possibly be. Always service with a smile, and true asset to the neighbourhood :)... Read more
Seller
4th May 2021 (4 years ago)
K Robertson
Faysal was really helpful throughout the process and was very supportive. I felt he was keen to get me the best deal and always kept me updated.... Read more
30th Apr 2021 (4 years ago)
A Barrow
I had a very pleasant, stress-free flat purchase experience through Martyn Gerrard.
Jenna Durand was very professional and extremely helpful throughout the process. Always willing to liaise with the seller and set up appointments with various tradesmen.
Jenna really stayed on top of the paperwork trail throughout, following up on all queries immediately.
I thoroughly recommend Jenna and Martyn Gerrard. Thank you!... Read more
Buyer
28th Apr 2021 (4 years ago)
M Vadhwana
Thanks to Jenna Durand for ensuring that the buying process went smoothly - she was quick to respond to questions and regularly chased up on any outstanding issues.... Read more
Buyer
27th Apr 2021 (4 years ago)
M Kaplan
We had an excellent experience of selling and buying with Martyn Gerrard. Jenna was always responsive, helpful and we really felt supported through the whole process. Both Jenna and Mason were always professional and helped keep things moving to take much of the stress out of the whole process. Thank you so much, we are now settling in to our new place.... Read more
Seller
22nd Apr 2021 (4 years ago)
S Olsen
Our house was sold by Jenna Durand at Martyn Gerrard: it's fair to say she has changed my view of estate agents! She was persistent and professional throughout what was a rather rocky sale process. Her knowledge of the structural features of terraced houses went way above and beyond what I would expect of an estate agent, and she was reassuring and calm at all times. Fantastic service, thank you again... Read more
Seller
21st Apr 2021 (4 years ago)
I Hale
Even though my search was focused on Finchley Central, Jenna took the time to show me properties out of her main area and found me the perfect flat in N3. Throughout a tricky transaction Jenna was quick to mediate between solicitors and kept me up to date. I cannot recommend her enough.... Read more
Buyer
17th Apr 2021 (4 years ago)
J Taylor
The Martyn Gerrard team led by Chris…
The Martyn Gerrard team led by Chris Fairclough have been superb in helping me to sell my home in East Finchley.
Mason James has been excellent at all times in keeping me informed of progress and always remained positive despite setbacks. What an asset for Chris’s team in East Finchley, Mason is courteous, thorough, attentive and a joy to work with...5 stars JT... Read more
Seller
7th Apr 2021 (4 years ago)
P Godden
I have been a tenant for over ten years With Martyn Gerrard, and have been especially pleased with the service relating to the property I moved in to last week.
I've had very positive experiences with Martyn Gerrard and have rented three properties from them in East Finchley. Sergio and Marc have been easy to deal with, helpful and have had very good communications. Needless to say, as mentioned above I'm also renting my new flat from MG as well. Highly recommended - thanks!... Read more
Tenant
6th Apr 2021 (4 years ago)
X Zhang
Really want to thank Jenna to help us sell our flat here in east finchley. It was a very smooth experience for both finding the right buyer and completing the sale. Jenna was very responsive, professional and considerate. Would highly recommend her to anyone who want to sell their property hassle free.... Read more
Seller
5th Apr 2021 (4 years ago)
W Witoszynski
Worked with Faysal Hassan as seller's agent when purchasing a property - Faysal actually recommended viewing the property when we inquired about a different one. He was very helpful throughout the process, very responsive and really helped in getting it over the line as quickly as possible.... Read more
Buyer
1st Apr 2021 (4 years ago)
Y Jia
Many thanks to Mason Janes who helped to ensure a smooth sale of our house in East Finchley. Mason was always calm, communicative and practical, and gave us confidence in the process all the way through... Read more
Seller
1st Apr 2021 (4 years ago)
Very happy with Jenna( the Assistant Manager) and her team. The sale went through really quickly and I was regularly updated about the process.
Jenna is really helpful and very efficient, which took a lot of the stress out of the move.
I'd definitely recommend using Jenna and her team if you are considering a move.
Thank you Jenna- you were great.... Read more
Seller
25th Mar 2021 (4 years ago)
E Vella
Faysal has been fantastic helping us find and buy our first home. He was clear with all the requirements, and also gave us all the information needed make a successful purchase. He also was able to adapt to our needs when it came to viewing the property regarding timing.... Read more
Buyer
20th Mar 2021 (4 years ago)
N Pragai

LETTING SERVICE
I will let you decide whether you want to use MG's lettings service after reading this. My brother and I wanted to let our parents' flat in N2 after they both died in the first wave of Covid. We wanted an agent who was sensitive and not just interested in the bottom line. MG’s advertising is everywhere, however, and we were told MG had great ‘reach’. We met Marc Brahams, their lettings manager, in late June 2020. He was pleasant but we immediately thought very eager. We did not agree anything with Marc because the property needed renovation. Marc kept in touch. In late October Marc enquired with me further. We discussed and tentatively agreed terms. The agreement he presented to us contained quite a few mistakes, however, and combuned with Marc's keeness, we got cold feet. I emailed Marc to say my brother and I had decided to go elsewhere. Marc called my brother. We were both surprised and I have to say cross he would do this. I emailed Marc again. I said "You do not seem to take no for an answer....(We) have your number and we will contact you if we need to and if we want to. The more you pester us the less likely we would be to contact you even if we did need to. Capische?" Marc wrote back to say “understood”. The flat went on the market in the early new year. We did not have immediate success letting and Marc was clearly watching to see if our flat came off the market, which it didn’t. In February he had an underling call me to see if we wanted to go back to his firm. I was amazed. I told the underling to tell Marc to stop contacting me. I then called Marc directly to make sure he understood. Marc knew immediately who was calling him and told me that he would immediately "take me off the list". That was about 3 weeks ago. Since then I have received another two letters from Marc. Can’t Marc see it from our point of view? We want to feel in control and we certainly don’t want to feel harassed. At the time of writing this review we seem to have found tenants via Dexters. Both agencies we used - Terri Rayhaman at Jeremy Leaf & Co. in East Finchley and George Violaris and Alex Broderick at Dexters - were very sensitive and demand led, and we would gladly recommend them instead of MG.... Read more
Landlord
19th Mar 2021 (4 years ago)
J andrews
Had a great experience with Martyn Gerrard. Sergio was very good at getting things done in a timely manner and was very helpful and responsive with all our questions.... Read more
18th Mar 2021 (4 years ago)
N C
I would highly recommend the team at Martn Gerrard, especially Jenna who kept me in the loop with the progression of the purchase of my new property. She also was on the ball with chasing any issues that needed sorting out,. Thank you Jenna... Read more
Buyer
17th Mar 2021 (4 years ago)
F O
Sergio was very helpful and professional from viewing through to signing tenancy! He kept me up to date with all steps and I was able to secure the flat I wanted within a week. No complaints!... Read more
Tenant
15th Mar 2021 (4 years ago)
R Cunningham
Great experience dealing with MG on our East Finchley house sale. Huge shout out to Faysal Hassan who sold the property and managed the deal. Faysal was always on hand to answer questions and offer advice and insight.... Read more
Seller
11th Mar 2021 (4 years ago)
K I
Jenna, Chris and the team at Martyn Gerrard did a very professional job in selling our home recently. In what turned out to be a lengthy process, Jenna stayed on top of the situation throughout and kept us well informed on a weekly basis. Highly recommended.... Read more
Seller
10th Mar 2021 (4 years ago)
P Hickey
We've had great experiences with MG East Finchley. Jenna Durand was lovely and professional. She was very responsive and knowledgeable whenever we had any questions. We would definitely use them again.... Read more
10th Mar 2021 (4 years ago)
O Mason
Marley has been a great estate agent to work with. The process has been really easy with Marley keeping us up to date throughout. This was our first time renting and Marley made it a really easy, pleasant experience.... Read more
Tenant
10th Mar 2021 (4 years ago)
M Khan
Great & professional service, all went very smooth. Thanks Sergio.... Read more
6th Mar 2021 (4 years ago)
M Demetriou
Sergio was instrumental in finding us a property via MG; we found him to be proactive and accessible... Read more
2nd Mar 2021 (4 years ago)
S Glynne
They say that moving is as stressful was a bereavement, but Jenna, Chris and the team at Martyn Gerrard made our buying process as seamless as possible. They were supportive, communicative and super-friendly throughout... I can't recommend them highly enough!... Read more
Buyer
2nd Mar 2021 (4 years ago)
K Cham
I'd like to thank Marley for helping us find a new home, he was very professional and helpful, He kept in constant contact and was efficient.
Highly recommended.
Thank you.... Read more
25th Feb 2021 (4 years ago)
E Croitoru
I have worked with Sergio Elia to find our home in London and he was a true professional, happy to help and very responsive to our enquirers.... Read more
10th Feb 2021 (4 years ago)
S PHILIPOSE
We had an overall very good experience with Martyn Gerrard .Searching for a new home especially for renting can be very tedious and tiring if we dont meet the expectations and right one we wish for . The kind of efforts have been very difficult but cannot forget to appreciate the responsibility taken by "Sergio ".
Sergio have been rightly with us from finding the house we desired and made the it huzzle free .
Right kind of professional who dealt with every move from paperwork to the end in truly stress free manner. Keep up the good work !!!... Read more
Tenant
1st Feb 2021 (4 years ago)
J Gray
Faysal from the East Finchley branch was really helpful from the beginning of my search and remained all the way through my purchase. He was polite and professional, with an upbeat attitude. Moving house is always stressful at the best of times, but he helped make this easier and more straightforward.... Read more
Buyer
28th Jan 2021 (4 years ago)
First class service from a top professional agency. Marc abs his team worked tirelessly on our behalf. Excellent communication skills through out the whole process. We felt comfortable and confident with service that they have provided. Highly recommended!... Read more
Landlord
28th Jan 2021 (4 years ago)
Wilson
Selling properties can always be very stressful, however I would like to give special thanks to Faysal at Martyn Gerrard. Faysal was very great: he sold our property, he kept us updated throughout the transaction, told us everything we needed to know and was available at any time. He acquired a good offer for me, so I appreciate Faysal and MG for their effort and work.... Read more
Seller
26th Jan 2021 (4 years ago)
N Dehnavi
amazing experience with a responsible team... Read more
23rd Jan 2021 (4 years ago)
A alderson
Marc helped us secure our dream home. His advice and support throughout was invaluable. He was polite, available, friendly, and knowledgable. We could not have done it without him. Thanks Marc and Martyn Gerrard, we would highly recommend!... Read more
Buyer
22nd Jan 2021 (4 years ago)
S K
I’m a distant landlord and have been using Martyn Gerrard for a number of years and the service has always been good however this time around the service I have received has been exceptional.
A special thank you to Marc at East Finchley. You have been incredibly helpful and have absolutely gone above and beyond what your employers would expect of you to help me out. Thank you.
Marc also provided me with a service I haven’t received from other estate agents in the past, UPDATES!! Every 1 to 2 days I would receive an update from Marc without fail. He would let me know, how many viewings were booked, how many attendees, the feedback etc. Unlike with other agencies not once did I have to chase for an update. Marc and his team have dealt with the entire letting out process for me and I haven’t had to worry once.
Marc, keep doing what you’re doing. The service you are providing is exceptional. I highly recommend using Martyn Gerrard.... Read more
Landlord
19th Jan 2021 (4 years ago)
T Hertlein
We bought our first property in East Finchley with Martyn Gerrard recently and it was a very smooth experience. Jenna Durand was our agent and she had been very supportive and responsive throughout the whole purchase process. We would like to emphasise that Jenna was one of the best agents we worked with. Very professional and straightforward. We are very pleased with our new house and can highly recommend her.... Read more
Buyer
15th Jan 2021 (4 years ago)
C N
Marc at the East Finchley branch is a pleasure to deal with, highly knowledgeable and always professional.... Read more
13th Jan 2021 (4 years ago)
R Domenech
We were very impressed with the team at Martyn Gerrard. They helped us to sell our place which took much longer than expected due to COVID and other challenges but they remained extremely professional and supportive throughout the transaction. We would particularly like to call out Christina Gemayel (mortgage advisor) who provided us with excellent advice, Faissal (Sales team) for his patience, determination, hard work and never-ending enthusiasm and Ronak (Sales progressor) for being an absolute star. We faced so many challenges along the way and were not sure to proceed but Ronak never gave up and worked tirelessly to make it happen. She used her expertise and knowledge to think outside the box and provided us with alternatives and solutions along the way. She was very responsive to all our queries and in constant communication with the different advisers/agents involved along the chain to ensure a smooth transaction. Thank you!... Read more
Seller
10th Jan 2021 (4 years ago)
A Bradley
Excellent service from the branch and Marc in finding a new tenant and dealing with the process and documentation. Have used MG for many years and happily recommend them for their services for landlords.... Read more
Landlord
8th Jan 2021 (4 years ago)
N Aynsley
I can’t believe I am leaving a five star review for an estate agent! But Sergio Elia has made the whole rental experience as smooth as possible even when I was getting stressed. I am very grateful for his support and professionalism and would not hesitate to recommend him.... Read more
Tenant
8th Jan 2021 (4 years ago)
J Oliver
Jenna, Bobbie, and Ronak were great selling our flat and buying our new house. Really efficient and got back to us quickly whenever we needed their help. They are professional and know their trade inside out. Thanks to the whole team!... Read more
Seller
5th Jan 2021 (4 years ago)
S Patel
Just sold a property through Jenna Durand at East Finchley branch. I'm based abroad and Jenna was helpful and flexible. Accommodating all needs from the buyers and sellers. Easy to communicate with and easy to work with. Really appreciate all the support and help. Thanks Jenna... Read more
Seller
8th Dec 2020 (4 years ago)
J Andrade
I bought my first property in East Finchley with Martyn Gerrard and have to admit they've made the process much smoother than I was expecting. Bobbie Barnard has been an excellent partner. Since the viewing process started, all the way to exchange, she's always been supportive, responsive and most importantly, able to unlock every roadblock that has presented in no time. There's a clear customer service superiority from Martyn Gerrard compared to other agencies. All the agents I've worked with during my flat hunting process were very nice, straightforward and responsive. Did a few viewings with Jenna from East Finchley, Dan from Finchley Central and Jay from Muswell Hill and all of them were nothing but professional and supportive, which is exactly what you need when you're making a big decision such as buying a property.... Read more
Buyer
28th Nov 2020 (4 years ago)
T bharti
Faysal was very professional in his service and managed what seemed like a very tricky seller and seller's solicitor. Faysal kept us informed on the progress regularly and was always available to help throughout the process. Only reason for 4 star is that we would have expected more transparency from Martyn Gerrard regarding an issue that had cropped up during our purchase. We were told that both the owner and the co freeholder had no account of the issue. However, this was not true and we only found out once the purchase was complete and we moved in. Overall, Faysal's service cant be faulted. Martyn Gerrard could do with stricter policy around transparency.... Read more
Buyer
18th Nov 2020 (4 years ago)
J bailey
I recently sold my home of 37 years despite the COVID restrictions Chris and Faysal in East Finchley made my move simple and we also managed to have some good laughs amidst the chaos. Thank you... Read more
Seller
17th Nov 2020 (4 years ago)
S Radia
Jenna Durrand, the agent who looked after the sale of our house, was brilliant. The chain we were in took a long time and nearly fell through several times but throughout the process she remained patient, communicative and fought for her client's best interests. Absolute star!... Read more
Seller
6th Nov 2020 (4 years ago)
M Green
Jenna Durand from Martyn Gerrard East Finchley was the most professional and personable agent we dealt with amongst the many that we tried in our search for a new home in East Finchley.
Her research and grasp on facts and figures, fast response, hard work and willingness to communicate at any time made life a lot easier for us and she quickly found our next home for us and made sure that the deal got done in an efficient and friendly manner.
I would have no hesitation in recommending anyone to get in touch with Martyn Gerrard who is looking to buy or sell in the East Finchley area.... Read more
Buyer
6th Nov 2020 (4 years ago)
S Sinha
Beware - a group of incompetent shysters (in my opinion). Based on my experience - sent out inaccurate and misleading information, outright lies in emails and - worst of all - a failure to acknowledge any faults on their part.
Currently doing a complaint to the Property Ombudsman.
Avoid them at all costs! Go to Jeremy Leaf instead - much nicer people.... Read more
3rd Nov 2020 (4 years ago)
L Jane
We bought a flat through Martyn Gerrard recently, and can't thank Jenna Durand enough for managing the process really well, keeping us informed at every stage and answering all of our questions. She even updated us and responded to last minute queries on her day off. I highly recommend Jenna.... Read more
Buyer
28th Oct 2020 (4 years ago)
S knights
Jenna helped me and my family move into the area, first with our search for a property and then supporting the move through to completion. Jenna was always very professional and clear in her communications. I would recommend using Martyn Gerrard highly. Thank you.... Read more
28th Oct 2020 (4 years ago)
B Jovanovic
Marc Brahams has been renting my property for few years now, and I can't thank him enough for his help with finding the tenants so quickly, and for organising smooth contracts transitions. He is quick to resolve any issue. Highly recommended!... Read more
Landlord
21st Oct 2020 (4 years ago)
W Ventura
We had a pleasant experience with this agency. Sergio Elia was very responsive to our need: find a home to rent as quickly as possible in northern London. In less than one week we've done paperwork and credit checks, just in time for giving notice to our previous landlord.... Read more
Tenant
21st Oct 2020 (4 years ago)
Z Nov
I have been dealing with Margin Gerrard for the past 16 years and all I can say is that I've never had a bad experience in all these years. My current tenants served a notice on Monday and to my amazement by Wednesday, Marc and his team already secured a new tenant. They are all highly professional, very quick to help, reassur and answer all my questions. I have no hesitation in recommending MG. Once again a massive thanks to Marc and his amazing team.... Read more
Landlord
20th Oct 2020 (4 years ago)
S braster
Would just like to say a massive thank you to Sergio from Martyn Gerrard, East Finchley.
After what wasn’t a ‘straight forward’ move we finally got to the end and got the ball rolling.
We were already stuck in an agreement but wanted to move to a bigger place - Sergio explained exactly what we needed to do, he remained calm and positive throughout the whole process, he explained things we didn’t really understand in a clear and concise manner.
The whole process took around 3 weeks and Sergio remained in touch, answered any questions, well and truly raised the bar when it came to dealing with estate agents in general.
When everything was finally confirmed that we were moving, Sergio ensured that all our requests were put in place and took the stress away from us.
It has been a pleasure dealing with Sergio, I believe he is well and truly an asset to any team.
Thank you Sergio for your time and patience!... Read more
19th Oct 2020 (4 years ago)
Will
I bought my flat through another agent, but Faysal from Martyn Gerrard was very helpful, and was able to assist me whenever I needed him. He kept me updated with new properties coming to market, he was very professional.... Read more
Buyer
18th Oct 2020 (4 years ago)
R Martins
I would recommend Sergio Elia to everyone looking for a flat around London.
After many agents and agency's I was more than happily surprised with the level of professionalism and understanding from Sergio.... Read more
17th Oct 2020 (4 years ago)
Giles

I first contacted this office around July to request them to sell my flat as part of a dual agency agreement.
The start of this (the first 6 weeks) seemed to go ok with some viewings lined up. After this it was clear Martyn Gerrard was only interested in getting us off their books as we were ruining their sales statistics. This was indicated by a conversation with them requesting us to reduce the property price by 50k (more than 10%) to sell it and trying to convince us we could still get more than the price we were asking for as people would make offers over the asking price. (I should add noone had previously said the initial asking price was too high and it had been previously been valued at 25k more by another agent).
I rejected this strategy after which they suggested that if I didn't want their expertise I should leave them earlier than the 12 week contract duration.
We have since reduced the price (by 25k) to encourage more viewings and then the branch manager called me telling me that as I don't want their advice they don't want to market my flat after that day. Previously when I have terminated contracts with estate agents I have had to give 1-2 weeks notice as a courtesy. The agent returns the keys during this period.
However in this instance I was been given 12 hours notice and was met with awkwardness and excuses (i.e. we don't usually do this) when I requested the keys be returned to me in person by the end of the day (as previously stated that was the end of the notice period).
Additionally for those who don't know, we are currently in a worldwide pandemic and I have found out that the agents have been showing people around my home without covering their shoes up or taking them off. Basically they have been treading dirt and germs from the Covid infested streets all over my floors. I have a young child who is crawling on these floors on her hands and feet.
I have lodged a formal complaint within Martyn Gerrard about all the above and after a half-baked investigation (i.e. a chat over coffee most likely) the complaints agent has concluded that all the above was in order and that if I wanted the agents to comply with specific requirements RE Covid safety I should have formally requested it (even though I'm sure I did). It became quite clear from his email he was "mates" with the manager at this branch and there was no intention to provide me assurance something would be done about this (i.e. reprimand).
So in short:
If you want to be treated professionally & with respect, have you property sold for a decent price without extortionate commission, and be safe from Covid this winter, GO SOMEWHERE ELSE.... Read more
Seller
16th Oct 2020 (4 years ago)
A mnih
Chris and team did a great job helping us sell our house. Towards the end of the sale process Bobbie was incredible at keeping us updated and responding to any questions or concerns we had. We would definitely recommend Martyn Gerrard!... Read more
Seller
7th Oct 2020 (4 years ago)
C Shaw
Faysal Hassan could not have been more helpful. He was available at any time we needed advice or help. Thank you for being there during such a difficult time.... Read more
23rd Sep 2020 (4 years ago)
G Tiller
Massive thank you to Jenna Durand who worked tirelessly on the sale on my flat. Jenna had my property under offer pre covid-19 and through no fault of her own, unfortunately the sale fell through. When viewings restrictions were lifted she had my flat back on the market in no time at all. During a difficult time for other agents, I was pleasantly surprised Jenna re-sold my flat for considerably more the second time. I was kept informed of the sale every step of the way. I wouldn’t hesitate to recommend Jenna and her team at Martyn Gerrard.... Read more
Seller
23rd Sep 2020 (4 years ago)
M s
Sergio and Marc were both professional and courteous. Rented my property in a matter of days.
Well done.... Read more
Landlord
18th Sep 2020 (4 years ago)
J McGinty
I moved house straight after lockdown and Jenna was great from start to finish. The socially distanced viewing went very well and throughout the offer/exchange/completion process was very helpful and kept everything moving along. Thanks, Jenna!... Read more
Buyer
12th Sep 2020 (4 years ago)
R Santos
They sent a cowboy plumber to my flat that was rented by them that ruined my toilet
I put one star because there's no half or less... Read more
Tenant
8th Sep 2020 (4 years ago)
At times difficult to get through to but ultimately very reliable and professional... Read more
Seller
27th Aug 2020 (4 years ago)
R Cooley
both my partner and I get fairly anxious around the renting process and had very narrow specifications of what we needed from a flat. However, Sergio put us both at ease very quickly, was incredibly friendly and professional, and was very transparent and informative about the whole process. We felt very supported throughout and feel very confident in our decision in a particular flat as a result. I've never felt so at ease while renting in London and wouldn't hesitate to recommend them for anyone looking to rent around this area.... Read more
Tenant
1st Aug 2020 (4 years ago)
S Roskams
Efficient, good quality service. Jenna and Ronak were both very helpful and quick to respond.... Read more
12th Jul 2020 (4 years ago)
J keene
Marc and his team were wonderful in helping us achieve a letting during this national emergency. Marc’s enthusiasm and persistence were both reassuring and ultimately successful.... Read more
Landlord
1st Apr 2020 (5 years ago)
J manderson
Nothing but praise for Sergio in lettings, He dealt with everything speedily and efficiently got everything done with ease. Very happy with the process.... Read more
Landlord
18th Mar 2020 (5 years ago)
L Vivian
Excellent service throughout the sale process. Lovely, knowledgeable staff. Most dealings with Bobbie so far, who has always been professional, friendly, efficient and responsive. Nothing is ever a problem for her. I'd recommend!... Read more
Seller
11th Mar 2020 (5 years ago)
P Pentaris
I am grateful to Sergio Elia for not only committing to finding me a new home quickly, but also dedicating his time to ensure that my experience is positive. I would highly recommend this agency.... Read more
6th Mar 2020 (5 years ago)
J Hopwood
Was an absolute pleasure dealing with Jenna Durand, very helpful throughout the whole process. Total professional.... Read more
4th Mar 2020 (5 years ago)
V Mulgrew
Martyn Gerrard recently helped me purchase a house within the North London area.
I was locating from the Midlands and they really made an effort to accommodate my available viewing dates and requirements of finding local surveyors and solicitors.
Jenna was especially helpful, upon offer acceptance she diligently drove (what was) a problematic chain forwards, more so than other estate agents I’ve used in the past. Without her and the team’s efforts I wouldn’t have got to completion, they were exemplary throughout.
If I do come to sell in the future I wouldn’t hesitate to use again, thank you MG East Finchley.... Read more
Buyer
2nd Mar 2020 (5 years ago)
K Ligaj
Jenna was very professional with us and we are looking forward to completing a purchase of our very first flat! We have gone through a very bad experience with Squires Estate and what a nice difference it is to buy a property through Jenna and MG East Finchley.... Read more
Buyer
24th Feb 2020 (5 years ago)
S Cooper
Working with Jenna on buying our new house has been a really positive experience. Her communication is fantastic and we find her extremely helpful. It's not been a straightforward process through no fault of Martyn Gerards, but at every road block we have found Jenna to be solution focused, responsive and supportive. Were we to sell in the future we would not hesitate in using Martyn Gerrards. Would highly recommend!... Read more
Buyer
20th Feb 2020 (5 years ago)
M McMinn
Friendly and professional staff
Lots of properties
Highly recommended... Read more
5th Feb 2020 (5 years ago)
R Schwarts

I have just completed my sell of a property at East Finchley using Martyn Gerrard.
My property had some unique good and bad features which made it hard to compare and value. Given the challenge, I have requested a valuation from 7 different agencies.
Martyn Gerrard valued my property above the rest, which obviously could be seen as an unrealistic promise to get my sell,
but while the target price wasn't met, the property was sold VERY quickly and at a price that was still 10k higher than what all other agents has set as top and maximum best price.
In other words, I would probably wouldn't get my sold price with any other agency I have checked!
Most other agents had advise me to publish a price between 60k-10k lower than my sold price.
One valuation was 160k lower than my sold price! (given by an agent based at Muswell Hill)
I have found that Martyn Gerrard understood my area much better than most of their competitors.
Given that I have sold quickly, and at a higher price compare to all other agencies view, I am very pleased with Martyn Gerrard and happy to recommend to others.
Thank you Chris, Ronak and all the wonderful team who supported my sell.... Read more
Seller
30th Jan 2020 (5 years ago)
C Hegarty
I have been working with Martyn Gerrard for a number of years now through their community work and met Chris Fairclough through that. He is incredibly knowledgeable about the market and was able to give me really good advice. On top of which, he is just a really nice person to deal with. I would thoroughly recommend Martyn Gerrard!... Read more
24th Jan 2020 (5 years ago)
J Robinson
Our old flat was found through Martyn Gerrard, and recently finding a new flat with Lyle has been a very pleasant experience. Lyle has been incredibly helpful and I would definitely feel happy to go to Martyn Gerrard again should we move again in the future.... Read more
Tenant
20th Jan 2020 (5 years ago)
P M
Chris, Ronak and Ray were all very calm, helpful and efficient. They were supportive when required, patient while I thought things through, and always polite and cheerful; helped to keep everything moving even at difficult moments, and remained positive throughout. The sale process was very smooth despite difficult circumstances. Thank you all for a great job.... Read more
Seller
19th Jan 2020 (5 years ago)
N Tufton
We have nothing but praise for Jenna with the sale of our flat. She was very proactive in showing people and managed to get a sale agreed within 2 days of us switching to Martyn Gerrad! Jenna was extremely pro-active and helpful throughout the whole process.... Read more
Seller
16th Jan 2020 (5 years ago)
M Arad
Greg Tsuman was outstanding with his empathy and professionalism,in dealing with a tragic and complex situation. Also Marc Brahams and the wholewhole letting team.i couldnt have had a better stressfree experince and am so grateful.... Read more
16th Jan 2020 (5 years ago)
A Seyfried
I have recently bought a property through MG and Jenna from the sales team was fantastic - efficient, polite and dogged in chasing solicitors for both parties! A great experience all round.... Read more
Buyer
14th Jan 2020 (5 years ago)
W Grady
During the purchase of our 1st property, Jenna was incredibly pro-active. She took the time to keep us constantly informed as well as ensuring that things were on track to ensure a very prompt move in date. I am certain that if it not for Jenna, we would still be waiting to move. Very Happy... Read more
Buyer
10th Jan 2020 (5 years ago)
Nik
Renting after a very long time and a big thank you to Lyle and Marc who absolutely pulled out the stops and made it happen very quickly. Nothing seems to be an issue for these guys, just dealt with it and overcame a few issues with ease. I’d be very happy to come through them again.... Read more
Tenant
20th Dec 2019 (5 years ago)
BENAHEM
Jenna is an exemplary agent. She helps fil in the gaps between solicitors and facilitated a smooth exchange to a complex and multi faceted transaction. I recommend her services to get the deal done, and correctly.... Read more
19th Dec 2019 (5 years ago)
A Price-Evans
We recently had an excellent experience when letting through Martin Gerrard. From day one when arranging viewings, right through to signing the contract, Hussein in the Lettings team was very friendly, helpful and professional. He always made time to answer any queries we had or update us on next steps and provided all the information we needed clearly and promptly. We actually had some difficulties with our previous landlord which delayed the whole process from our end and was quite a stressful situation but Hussein was very understanding, provided us with great advice and helped us through every step of the process. It felt like he genuinely cared and was on our side, rather than just a standard impersonal sales approach. We have now moved in to the property and the handover/inventory process was also made very simple. Martin Gerrard as a whole seems to be run very professionally, officially and by the book and we wouldn't hesitate to recommend to anyone.... Read more
Tenant
10th Dec 2019 (5 years ago)
A Geddes
Staff were very welcoming and helpful.... Read more
5th Dec 2019 (5 years ago)
J Zuk
Recently I had a pleasure to deal with Lyle when looking for rental property. He is professional, friendly, always helpful and keeps you up to date with the progress. Absolutely fantastic letting agent! I would recommend it 100%... Read more
Tenant
25th Nov 2019 (5 years ago)
M Strasberg
Dealing with Martyn Gerrard was a good experience. Lyle in particular is very professional and responsive.... Read more
24th Nov 2019 (5 years ago)
K D
Annie Clarke has been very helpful!Thanks... Read more
15th Nov 2019 (5 years ago)
E (Maryjane676)
I have dealt with Martyn Gerard Lettings for several years and have always found them to be highly professional and pro-active. Hussein quickly relet my flat this time and the whole process has been easy and painless - thank you to Marc, Hussein and the whole lettings team.... Read more
Landlord
5th Nov 2019 (5 years ago)
A Barak
Lyle was super helpful. He came up with relevant offers and was responsive and supportive along the whole home search.... Read more
2nd Nov 2019 (5 years ago)
C Frattale
We have used Martyn Gerrard this week to find a rental property in East Finchley. We can also say Marc Brahams was incredibile and went really above and beyond. We were in desperate need to secure a place for our family as soon as possible and Marc speeded up the process since the moment we put our offer in. We had a tenancy agreement within 24 hours....this is what we call a stress free experience. Excellent service and efficient communication, we are very impressed and very grateful! Thank you... Read more
Tenant
1st Nov 2019 (5 years ago)
I Hale
Jenna has been fantastic to work with, listened completely to my property requirements and even showed me some I would never have thought to look at myself. At points I thought she knew me better than myself. Once the property was found she has been fantastic and managing all parties and making the process as stress free from me as possible. Thank you Jenna.... Read more
29th Oct 2019 (5 years ago)
T Biller
Martyn Gerrard helped us to find our new home in East Finchley. We have been very happy with the service received. The whole team was very professional and pleasant to deal with. Communication was easy and prompt. Special thanks to Ray who helped us to move the transaction forward although there were a few hiccups along the way. Thanks again Ray.... Read more
Buyer
26th Oct 2019 (5 years ago)
D Fildes
Although we found our home elsewhere, Jenna provided an excellent service with regular updates, appropriate recommendations and made us feel well-catered for. I’d highly recommend her for your property search.... Read more
24th Oct 2019 (5 years ago)
J Harris
I have never had such a smooth, positive experience in finding/renting a property. Hussein was an absolutely fantastic letting agent, incredibly efficient, accommodating and flexible. If only this was the norm - great agency!... Read more
Tenant
24th Oct 2019 (5 years ago)
D Estates
As a Landlord Lyle was very professional and helpful throughout and got the property let very quickly.... Read more
Landlord
23rd Oct 2019 (5 years ago)
L Rose
Lyle Morgan was extremely helpful in showing us around our new rental property and was also easily contacted whenever we had a question.... Read more
Tenant
21st Oct 2019 (5 years ago)
S joshi
“I have worked with Hussein on a number of lets and have always been very impressed with his level of professionalism, courtesy and excellent negotiation skills. As I work with a number of blue chip companies and high profile clients, I need to work closely with the best people and know that I can rely on Hussein to deliver for me every time. ”... Read more
Landlord
21st Oct 2019 (5 years ago)
E Wolf
All the help and service we have been given is extraordinary, all the agents go beyond their call of duty. The sale team always took care of every detail, gave advice and was there for every need, form day one to the completion. They know their field so well.
The letting team really read our minds to find the perfect house in every aspect, it’s like Lyle knew us for years, so impressed. Thank you!... Read more
18th Oct 2019 (5 years ago)
C Bowser
During our search for a new home, we've been extremely pleased with the quality of service we've had from Lyle, at the Martyn Gerard Office, East Finchley. The level of communication has been effective, transparent and always to the point. Lyle always made an effort to go the extra yard in letting us now immediately if a suitable home, with our requirements, had came on the market - this has enabled us to move into a dream home in the right location. We're every happy.... Read more
Buyer
17th Oct 2019 (5 years ago)
E harle
From start to finish Hussein has been a pleasure to work with, he found us a flat and got it agreed, signed and sealed within a week! I have never had such a stress free experience when renting a new place before. Alongside his efficiency, he is also just a really nice guy, honest, straight forward and with a good sense of humour! I would use Martyn Gerrard again in heartbeat, thank you Hussein! X... Read more
Tenant
16th Oct 2019 (5 years ago)
T Hale
During our recent search for a flat to let in Highgate / East Finchley, we dealt with over 10 local agents. MG were by far the most proactive in getting details of suitable properties to us to consider.
Particular mention goes to Lyle Morgan at the East Finchley branch: Lyle has been friendly, calm and courteous throughout the process, and got us the crucial early viewing on the property we eventually went for. Many thanks again!... Read more
10th Oct 2019 (5 years ago)
V Miceli
Great service. Very professional and pleasant, Lyle is been a delight to deal with from the viewing to the key collection. Always available, he provided updates via email step by step and he managed to accommodate a few requests before we moved in. Overall a positive experience.... Read more
Tenant
6th Oct 2019 (5 years ago)
C Rattigan
Without a doubt, we have finally found a highly professional and well organised team that as helped to rent out our property. Lyle Morgan with the assistance of Marc the branch manager were excellent in their direction, finding suitable tenants and post contract process. Highly recommended!... Read more
Landlord
4th Oct 2019 (5 years ago)
V Goldberg
We bought a beautiful house through Martyn Gerrard and Chris was wonderful to work with. I greatly recommend his services!... Read more
Buyer
21st Sep 2019 (5 years ago)
H Rachman
Excellent! MG has helped us to find our new home in East Finchley.
The process we have gone through was very efficient and most of them are done electronically.
I think that they are the best option if you are looking for property located in North London.
Their staff, Lyle, was so professional and very helpful to us. He drove us to 3 properties and dropped us at the nearest tube station. He even willing to spent his time to help us, twice, for our moving!
Thank you MG and Lyle.... Read more
20th Sep 2019 (5 years ago)
O Williams
This is the first time I have used the services of a lettings agency to rent my property and have been completely satisfied with the service I received from the individuals I had contact with. From the initial contact I had with Martyn Gerrard I have received a seamless service with regular updates and communications - both before securing me a tenant and after.... Read more
Landlord
13th Sep 2019 (5 years ago)
R Arram
Chris helped us sell a probate property. Communication was excellent and I really valued his advice and assistance throughout the process. I would definitely recommend.... Read more
Seller
8th Sep 2019 (5 years ago)
Y Aspis
MG was very helpful in helping us find our new home. The process has been very efficient. Lyle in particular was very responsive and professional. We are beginning our tenancy now and so far very pleased. At the end of the tenancy, I will amend this review to give our final impressions.... Read more
Tenant
5th Sep 2019 (5 years ago)
R Orchard
In this difficult pre-Brexit market, Chris, Ronak, Carter, Ray and all the MG sales team were tirelessly professional from the word go - and also fun to work with! They found us really nice buyers, who love our family home, where we grew up, and this made selling it so much easier. A big thank you to everyone at the East Finchley office.... Read more
Seller
7th Aug 2019 (5 years ago)
L J
Horrible, incompetent, waste of time people. Great until they have you bound by contract. Ridiculous, unrealistic and callous at the end of the tenancy.
STAY AWAY!!!!!!... Read more
Tenant
5th Jul 2019 (6 years ago)
L Weiss
We had an excellent experience with Martyn Gerrard in relation to the purchase of our house. Ronak was a very friendly and professional agent and made the whole experience much less stressful!... Read more
Buyer
3rd Jul 2019 (6 years ago)
S hails
Great service again from Lizzie at Crouch End. Thanks!... Read more
3rd Jul 2019 (6 years ago)
J Mottram
Lizzie Cox was especially helpful with all the questions I had to ask - recommended.... Read more
26th Jun 2019 (6 years ago)
P “Piles956”
Lyle from Martyn Gerrard was absolutely fantastic, he went out of his way to find me a property to rent .
I would highly recommend him to help you find what you’re looking for.... Read more
Tenant
25th Jun 2019 (6 years ago)
S Rose
Very helpful and supportive process. Great communication and very friendly team. Daniel in particular has been professional and courteous throughout. Recommended... Read more
19th Jun 2019 (6 years ago)
V Miller
We have just brought a house through Ray at Martin Gerrard and we can't thank him enough. Throughout the whole experience he has been really helpful right up until the last day! Thanks again Ray. Not looking to move for a while but if ever I need to again it will be through Martin Gerrard. Thanks again.... Read more
Buyer
17th Jun 2019 (6 years ago)
S Molinari
Staff extremely helpful and friendly.... Read more
17th Jun 2019 (6 years ago)
F Maitre-Muhl
Great service from Lyle. Recommended.... Read more
3rd Jun 2019 (6 years ago)
O Miller
Ronak Mazkoory provided exceptional advice, support, and service when she helped me buy my house. She's not only knowledgable and professional, but she has excellent soft skills which made it a pleasure to go through what is a long and arduous process. I highly recommend her as a liaison for finding your next property.... Read more
Buyer
23rd May 2019 (6 years ago)
M Clerizo
Ray Vilka is helpful, conscientious and enthusiastic. His professional behaviour when selling our home and assistance in searching for a new one continues to be much appreciated.... Read more
Seller
23rd May 2019 (6 years ago)
I Gramatikovski
We bought our first home from Ray Vilka and I would like to give him my warmest recommendations. He is honest, diligent and easy to reach - he acted as a project manager throughout the process, coordinating the Mortgage Advisor, Solicitors, Surveyors, Sellers and the onwards chain.
I will be looking for Ray at MG when I come to selling this property as I trust he would do an even better job for me as his paying client!... Read more
Buyer
23rd May 2019 (6 years ago)
D Giles
Chris Fairclough did what he promised and got us the asking price for our house in the difficult market. He suggested to offer the house off market and held our hands through the process. I'd feel confident to recommend Chris and Martyn Gerrard to any potential sellers in the North London area.... Read more
Seller
21st May 2019 (6 years ago)
S Behzad
Craig Thompkins handled our recent purchase in North Finchley. He did an outstanding job from start to finish - a consummate professional. From the initial viewings, negotiating with the vendors and finalising the transaction, Craig took a real interest in ensuring I was well informed and the purchase was concluded as quickly as possible. He was open and honest throughout. I’d highly recommend him - a real credit to Martyn Gerrard!... Read more
Buyer
21st May 2019 (6 years ago)
S Killick
Carter was an absolute pleasure to deal with, we dealt with many estate agents and agencies whilst looking to purchase our 1st property. Carter was by far the best we dealt with by a very long way. Super helpful, very friendly and would definitely recommend both Carter and Martyn Gerrard.... Read more
Buyer
19th May 2019 (6 years ago)
J Flannery
Would recommend carter any time first class from start to finish... Read more
18th May 2019 (6 years ago)
M Moore
Terrible agency, would not recommend. They are only interested in serving the landlord and have no interest in or concern for tenant's rights or experience. Really unsupportive when we encountered issues with our dodgy landlord - one of the team even shouted at me abusively down the phone!... Read more
Tenant
13th May 2019 (6 years ago)
C worksout
Carter Pennant gave an excellent service, providing valuable aid & care appropriately. Definitely showed a genuine drive. Personally, I would ask for him again in the future, he is giving Martyn Gerrad a trusting name.... Read more
28th Apr 2019 (6 years ago)
I Gaber
I have been dealing with the East Finchley office and it has been a positive experience. Chris Fairclough manages the office. He is clearly a good team leader, always pleasant to deal with and certainly knows what he is doing. After having taken our flat off the market he suggested bringing it back at a substantially reduced but posted as 'offers in excess of'. We were extremely doubtful but agreed to go ahead - and it worked. So, based on our experience, I would ave no hesitation in recommending Chris and his team.... Read more
Seller
25th Apr 2019 (6 years ago)
Q Pham
Lyle Morgan helped us find a place very quickly and early. The whole process was easy and very efficient! All queries and correspondence were addressed very quick!... Read more
15th Apr 2019 (6 years ago)
N Ceasar
We have worked with MG East Finchley for some years now having partnered with them to both sell our home and buy another. More recently we have worked with Ronak Mazkoory who is knowledgeable about the area, realistic and accurate when it comes to value and pricing, thoughtful about how to approach different properties and scenarios and always cheerful and fun to work with. It has been a delight to work with her.... Read more
Seller
9th Apr 2019 (6 years ago)
M Carson
Lyle made mine and my partners moving in process very easy and kept us updated with all the important details. Thank you Lyle for all the support you have provided us with; you have made it a pleasant experience.
Mike... Read more
Tenant
23rd Mar 2019 (6 years ago)
S 9
Marc was extremely helpful and we managed to find the property we were looking for very quickly. Everything was dealt with efficiently and promptly. Would highly recommend... Read more
14th Mar 2019 (6 years ago)
R Campos
Excellent experience! Specifically the agent that attended my case in East Finchley branch, Lyle, was very kind and helpful all the times. I have visited other agencies before, Martyn Gerrard truly made a difference.... Read more
10th Mar 2019 (6 years ago)
E Uckun
Lyle was very polite and helpfull throughout our rental process.... Read more
Tenant
6th Mar 2019 (6 years ago)
D Nordgren
Lyle was great during our flat hunt and letting process. The landlord / management company ended up being a huge stickler on a variety of issues but Lyle went to bat for us when he thought a charge was unfair and was super communicative even into the evening. Made our relocation to a new country a lot smoother than otherwise could’ve been.... Read more
Tenant
3rd Mar 2019 (6 years ago)
H Solomon
Kimberley was totally professional and efficient. She effectively answered all questions that I had and successfully renewed the tenants contract with no fuss or bother. Thank you... Read more
Landlord
26th Feb 2019 (6 years ago)
J Moore
Lyle and the team at Martyn Gerrard have been really helpful in the renting process, and ensured everything got through quickly. All the documents were able to be signed online, which worked well to suit our busy schedules.... Read more
Tenant
25th Feb 2019 (6 years ago)
E Stone
A huge thank you to Lyle Morgan. Assisted me in finding our perfect family home in East Finchley. Responsive and very efficient. Will highly recommend... Read more
Buyer
24th Feb 2019 (6 years ago)
H Pethen
Martyn Gerrard have been managing my flat for many years. They have done an excellent job finding and managing tenants and are always prompt to respond to emails.... Read more
Landlord
19th Feb 2019 (6 years ago)
D Glennon
The team at Martyn Gerrard showed great customer service with regular check-ins and feedback and being mindful when working with us to ensure things went as smoothly as possible. They are a professional outfit and work well as a team across their offices. No complaints.... Read more
12th Feb 2019 (6 years ago)
C Burke
Myself and my partner had a great experience recently letting through Martyn Gerrard, our agent was Lyle Morgan who was extremely helpful and responsive, and we managed to secure our flat very quickly. Lyle helped us throughout the process and kept us informed which really put us at ease.... Read more
Tenant
12th Dec 2018 (6 years ago)
K Elliott
We purchased through Martyn Gerrard this year, Ray was our agent. Couldn't have asked for a better service; it wasn't the easiest purchase due to some lease issues but Ray went above and beyond to get solicitors talking and documents signed, even driving them across town for signatures. Really great work by Ray and the team.... Read more
Buyer
8th Dec 2018 (6 years ago)
J Thomas
I’m very grateful for the work and help Kimberley has given me over the past weeks leading up to the Renewal. Her knowledge of the current market made negotiations with the Tenants quick and easy. Your work and time is very much appreciated.... Read more
Landlord
6th Dec 2018 (6 years ago)
R OGO
Huge thank you to Ronak and the team at MG EFinchley. We tested your patience for over a year but got there in the end, returning to the same road we first met on! 6 weeks from offer to completion with your help and guidance. Much appreciated - invite on way for the house warming :-)... Read more
Buyer
2nd Dec 2018 (6 years ago)
J Lipton
Having bought and sold through Martyn Gerrard I have always found them to be an exceptionally good Estate Agent. Chris Fairclough, Manager of the East Finchley branch, has in particular been professional, helpful, knowledgeable and patient to deal with. I wouldn't hesitate to recommend him.... Read more
Seller
30th Nov 2018 (6 years ago)
N Burgess
The entire team has been so helpful with our sale and onward purchase, and subsequently, that of a probate sale too. Although we were working with one professional, we knew everyone and they knew us. Good advice and negotiation training were thrown in too.They provided a perfect blend of the professional and the personal by turning up one evening, after closing time with flowers following a bereavement in our family.... Read more
Seller
28th Nov 2018 (6 years ago)
T Gaventa
Initially we were exploring the option of going with an online estate agent but after selling our property with Martyn Gerrard East Finchley we are so pleased we didn't. The team were professional, considerate and didn't waste our time with buyers who had no intention of buying! They also managed to get us an outstanding price for our property (not easy in this market) which I doubt any other agent would have been able to get. We must thank Ronak in particular who was a pleasure to work with on our sale and Kyri from the Finchley Central branch who was amazing when it came to helping us with our property search.... Read more
Seller
15th Oct 2018 (6 years ago)
J Chandler
A letting experience that was pleasurable, informative, attentive and detailed.
Lyle and the company have been nothing short than a delight to deal with and secured us a property that smashed our requirements out of the park .
Very happy indeed, I recommend wholeheartedly.... Read more
Landlord
13th Oct 2018 (6 years ago)
O Kane
Just sold our 4 bed house through Martyn Gerrard in East Finchley. While it wasn't an easy sale, the guys and girls at Martyn Gerrard dealt with the sale with efficiency and aplomb. At every stage, Chris/Ronak/Ray and Toby took their jobs very seriously and we genuinely felt like they all actually care and want to make sure we are happy and comfortable! I would often have calls with the team after hours which shows real dedication and passion for what they do.
I feel that Estate Agents generally have a certain reputation but these guys break the mould in that regard. They go about their work with pride and honesty and I would therefore have no hesitation in recommending them to anyone wishing to buy or sell. Keep it up MG!... Read more
Seller
25th Sep 2018 (6 years ago)
W ARBOUCHE
Honest Review
Lyle was so incredibly helpful and very friendly. He's really kind and truly knows what great customer service means. Martyn gerrard is a proper estate agency , Really appreciate the way they was genuinely trying to help unlike other estate agencies and we have been to a lot of them . Thanks to Mr Lyle , me and my little familly found the proper nest in east finchley and in a record time as I got the keys for a very pleasant 3 bedroom flat in less than one week .
Thank you very much Mr Lyle that you kept in regular contact and you made sure everything went very smoothly. Hope you will do a great career in what you r doing and I'm sure you will. Many many thanks .... Read more
Tenant
15th Sep 2018 (6 years ago)
D Beattie
Lyle never stopped looking for us until he found the right home. Thank you so much for your hard work.... Read more
30th Aug 2018 (6 years ago)
A Childs
Dealt with Lyle he was brilliant. Very professional and friendly made us feel comfortable with all properties shown. We ended up renting a beautiful property he showed us from start to finish the process was straight forward would recommend Martyn Gerrard to anyone and would use them again.... Read more
Tenant
28th Aug 2018 (6 years ago)
V Mizrahi
We had a great experience buying our house through Martyn Gerrard and with Lyle Morgan in particular. He was very helpful throughout the process and made it hassle-free for us. He was also friendly and professional. We really appreciated the effort he went to and would recommend him and MG in future.... Read more
Buyer
17th Aug 2018 (6 years ago)
V Jindal
Gr8 experience while letting with MG.
Particular mention for Lyle who was very keen and helpful throughout the process.... Read more
Landlord
17th Aug 2018 (6 years ago)
P Fowler
We had a great experience buying our house through Martyn Gerrard and with Ray in particular. He was patient and helpful throughout and got the deal over the line in the end. He was also friendly and professional. We really appreciated the extra effort he went to and would recommend him and MG in future.... Read more
Buyer
9th Aug 2018 (6 years ago)
M Rapp
Hi,
I had a very good experience with Martyn Gerrard and more particularly with their agent John, who helped me for finding my flat and provided me with an excellent service.
Martin... Read more
Tenant
23rd Jul 2018 (6 years ago)
A myers
I deal with Marc Brahams at the East Finchley office... I find him helpful and competent when finding the right type of tenants for our company
flats.... Read more
Landlord
16th Jul 2018 (6 years ago)
B Limited
Excellent, professional and speedy service.... Read more
27th Jun 2018 (7 years ago)
C Irvine
Best service by far compared to the other agents in the area. We were lucky enough to deal with John in lettings who couldn't have been more helpful and professional.... Read more
Landlord
25th Jun 2018 (7 years ago)
M Carabasel
I had a great experience with the agency and especially with John Sandos who helped us find a house for rent. John is very friendly and professional in the same time as well as easy to communicate with.... Read more
Tenant
20th Jun 2018 (7 years ago)
L Dean
Ray was very professional and helpful with our purchase and was able to liaise with the vendor to sort small hiccups out.
We have now exchanged and look forward to completing later this week.
I would be happy to recommend the East Finchley branch of Martyn Gerrard.
Lionel... Read more
Buyer
19th Jun 2018 (7 years ago)
W Chodosh
Chris Fairclough of Martyn Gerrard at East Finchley was a delight to deal with as his professionalism and enthusiasm to help was superb and is to be highly commended.... Read more
19th Jun 2018 (7 years ago)
J Liddane
A professional, business-like approach from the whole team at Martyn Gerrard in East Finchley. Easy to work with and effective in their approach. We were very well served by Ronak and her colleagues, as well as their manager Chris. They helped us to achieve a successful sale in a difficult market.... Read more
Seller
14th Jun 2018 (7 years ago)
R Sinha
My husband and I have a property that we have rented out for several years. This time we had the opportunity to interact with Marc Brahams, Lettings Manager at the East Finchley branch of Martyn Gerrard.
We are quite impressed with the speed with which he secured new tenants for us. He motivated the extensive branch network that Martyn Gerrard has, and found new tenants that met our specification. The contracts were in place well before the previous tenants had left. This I have to admit is a first.
We found Mark receptive to our requirements, prompt and accurate in his responses to our various queries and thank him for his support.... Read more
Landlord
27th May 2018 (7 years ago)
S Kate
I found dealing with Martyn Gerrard a very pleasant experience. I applied to see a number of properties and was swiftly contacted by Ray Vilka, he was professional, knowledgable and friendly.... Read more
15th May 2018 (7 years ago)
D Poole
From the first time I contacted Toby regarding my search for a property, he was thoroughly helpful in so many ways.
His knowledge and insight into the local property market, together with enthusiasm and determination made my property search both informative and successful.... Read more
1st May 2018 (7 years ago)
J Harrison
Over the last year I have been meeting with Chris Fairclough, the Manager of this branch to discuss the sale of my house. I have, to date, been unable to proceed because of personal circumstances, but will in the near future. The professional, skilled and patient approach of Chris has been excellent and a great example of the calibre of the staff your company employs. This positive experience gives me the confidence to proceed with the sale with your company in the near future.... Read more
Seller
30th Apr 2018 (7 years ago)
M Alagar
A very pleasant efficient service from start to finish. Marc Brahams should be commended on his excellent customer care. My flat was completely refurbished with an excellent builder introduced by Martyn Gerrard in a few weeks and a tenant found in a matter of days. Thank you.... Read more
Landlord
25th Apr 2018 (7 years ago)
C weller
During a lease extension they lost my money internally, even though my solicitor provided proof, they would not attend my calls or emails for 6 weeks. My solicitor said he had never dealt with a more unprofessional company, after finding my payment, they then held me to ransom over the xmas period to complete, when that didn't happen they added a £1000 charge! They sure have cured me of wanting to buy leasehold again. And not even an apology. I don't know how they sleep at night!... Read more
10th Apr 2018 (7 years ago)
A Muktadir
I recently sold my property through MG East Finchley.
Dario and Aziz helped me tremendously under supervision from their good team leader Chris Fairclough. He lives by his surname as he treated me fairly and with the upmost respect.
Greg always has time for me when I need expert support for letting. I have recommended MG to family and friends and highly recommend them to everyone.
Keep up the good work!... Read more
Seller
4th Apr 2018 (7 years ago)
D Lichtenstein
I would highly recommend John and the team at Martyn Gerrard. John replied to my queries quickly, and everything was handled with the utmost professionalism. A pleasure to deal with from start to finish.... Read more
28th Mar 2018 (7 years ago)
D Giak
John Sandos has showed to us two properties. He has been very positive and helpful. I would not hesitate to recommend him... Read more
20th Mar 2018 (7 years ago)
S Ivanov
John Sandos has been truly helpful throughout the whole procedure. Definitely recommend to all of you if you are interested in the area. He is always available, always call you back, try to help you as much as he can. Not so easy to find such a professional person like John. Thanks again John. /Jozsef and Reka/... Read more
17th Mar 2018 (7 years ago)
H Gregory
Would recommend for their quick, friendly and efficient service. They listened, like really listened, to what we wanted and found us the right places to view first time.
Once we'd signed, service was a little perfunctory, but more importantly still efficient and everything right first time. Rare!... Read more
16th Mar 2018 (7 years ago)
CW
John Sandos @ East Finchley is an asset to the branch. He had me in our new home under a week. I am amazed by his professionalism and efficiency. Special Thanks to JS @ Martyn Gerrard lettings department.... Read more
6th Mar 2018 (7 years ago)
daniel
Great service from Marc and John at Martyn Gerrard in renting out my house. They worked extremely hard, were very responsive and really well organised. I have used MG for a number of years and have always been impressed by their professionalism and knowledge of the local market.... Read more
Landlord
2nd Mar 2018 (7 years ago)
A Duggan
Viewed a property with Dario in July. He was very helpful throughout in accommodating our viewing and taking the time to understand what we were looking for. A pleasure to deal with.... Read more
5th Aug 2017 (7 years ago)
K Ogbodo
Applied to rent a 2 bed flat and the landlord absolutely loved to have me as a tenant, paid the holding deposit for around £350. Unfortunately the referencing company couldn't pass me after I jumped through several hoops to make it happen and Martin Gerrard just stole my money! I didn't back out of the deal last minute I wanted to move in so why take my deposit? I wrote long emails explaining my situation which they totally ignored. Absolutely disgusting people!! STEER CLEAR!!... Read more
Tenant
11th Apr 2017 (8 years ago)
A Otter
Absolutely atrocious letting agents. Consistently tried to blame things breaking on us, whilst our landlord was great when they didn't involve the letting agents.
Worst part was getting our deposit back. Agency tried to claim ridiculous deductions from our bond. We eventually raised a dispute with the Tenancy Deposit Scheme, only for the letting agents to unnecessarily prolong the proceedings. Eventually, 3 months after moving out, we got all our deposit money after the Tenancy Deposit Scheme sided with us after seeing the ridiculous claim from the agents. If you go with these letting agents, prepare to fight for your deposit back.... Read more
Tenant
4th Dec 2016 (8 years ago)
E Matthews
Having dealt with Dario in East Finchley I now have a different perspective of Estate Agents. Fantastic service. Thank you!... Read more
4th Aug 2016 (8 years ago)
J Milenkova
Chris Hadjioannou was absolutely amazing. He was very helpful and he was willing to go step further to fulfill our needs. Excellent and professional service and would highly recommend it.... Read more
24th Feb 2016 (9 years ago)
T G
Fab!!! that is the word. Chris the branch manager has been very helpful throughout the purchase of my flat and certainly would recommend and use them again.... Read more
Buyer
19th Feb 2016 (9 years ago)
L Roberts
I find them on the ball, come on time, friendly helpful . They advertise well and take great photos... Read more
4th Nov 2015 (9 years ago)
G Mitchell
Shocking customer service. Martyn gerrard seem to spend a lot on advertising promoting their business. Maybe they should consider investing in some helpful staff.... Read more
21st Jul 2015 (9 years ago)